Description: |
The Management Services business delivers consultancy services to a wide range of clients nationally with particularemphasis on long-term framework agreements with the public sector. Services offered include:Project ManagementProperty ManagementFacilities ConsultancyBuilding SurveyingDispute ResolutionDue DiligenceHealth and SafetyCost ManagementThe division has experienced remarkable growth recently and is now keen to recruit an Associate/Associate Directorreporting to the Regional Director this individual will manage a growing team of 10 staff.The role will be wide ranging and will include the following: - Client care involving continual communication and interaction with Clients and further development of existing and thebuilding of new Client relationships. Project delivery involving overseeing the management of either a single major or multiple projects (may include somedetailed input periodically). Managing a team of Senior Professionals Business development (winning new fee commissions). Supporting the growth/expansion of London Management Services whilst contributing towards building a diversifiedoffering of services.It is envisaged that the utilisation of then role will be split as follows:50% delivery, fee generation20% Business development20% Internal Management10% Business ManagementOur client believes in high service levels and this quality of delivery needs to be maintained or improved upon wherenecessary. The chosen candidate will assist with the current portfolio of projects. Existing opportunities need to beexpanded and allied potential services explored for potential growth. The Management Services Business Unit currently hasan 80/20 split of public/private work and it is expected that this should be changed to 65/35. Our client imagines beingable to achieve its growth target in a variety of ways, some of which may be as follows: - Repeat business generation Client referral Diversification of client base (winning new clients) New service offering to existing clients Networking with other offices to pursue opportunities jointly Develop business consortiums to pursue new businessThe key result area will be to assist in the development and management of consulting capability, driving fee income anddeveloping and maintaining Client relationships to achieve the same. The job will involve achieving a balance betweenmanaging existing projects ensuring high quality service delivery and the pursuit of new business. It will also involvefocusing on ways to maximise the efficiency of the office operation always with a view to increasing fee turnover perconsultant employed without jeopardising quality.Key CompetenciesIn order to be considered suitable for this role selected candidates will need to meet the majority of the followingcriteria: -Whilst a variety of different backgrounds may be considered suitable for this role (consultant, contractor, developeretc.), suitable candidates will be extremely well versed in providing consultancy services to public and private sectorclients.Ideally professionally qualified (likely to be RICS, MCIOB, MICE or similar). Candidates should have, a Construction orProperty background.Will be able to demonstrate a high degree of involvement in business development (winning new fee commissions) andmaintaining client relations.The chosen candidate must have the confidence and ability to be able to communicate with clients and internal managers ata senior level and ideally will have the gravitas and presence to generate early respect. In order for the person to besuccessful in this role they will need to possess the following personality attributes: - Strong communication and presentation skills with the ability to adopt both a professional and commercial approach. Be a proactive self-starter, resourceful and able to adapt readily to change. Highly presentable with the ability to gain trust and respect and fit into the way of working. High degree of integrity and good social skills |