Description: |
About the roleDynamic and fast moving customer service organisation seeks a fluent French speaker with excellent written and oralcommunication skills in both French and English. This is a key role that also involves a large amount of responsibilityfor European wide activity; hence your French must be fluent. You will be joining a fun and energetic team that plays acrucial part in the bid process for the business.Job Role:Have responsibility for European wide activity.Evaluate new prospect opportunities, manage and co-ordinate the response process from the initial proposal and toadditional follow up meetings or presentations.Research and respond to prospect questions.Participate in prospect/client meetings, presentations, due diligence exercises.Assist on internal team projects.Write solution propositions and research industry trends.Who we're looking forFollowing knowledge, skills and qualities required:Proactive, confident, self starter.Ability to lead and effectively work in a cross-functional and cross-cultural teams at all levels of the business.Strong English language, verbal and communication skills, including the ability to write and compose creatively and torelay information accurately to other parties.Good organisational, time management skills.Ability to work under tight timescales and with attention to detail.Fully literate in Word, Excel, PowerPoint, Outlook and other office technology.Ability to interpret detailed documentation and to continuously challenge information.Previous experience working in multiple locations within the contact centre industry together with strong businessacumen.Willingness to travel within UK /Europe if required.Although not essential, an additional European language is preferred.About the employerA leading international business process outsourcing (BPO) provider in the customer care, fulfilment, item processing andmarketing services industry.Salary, benefits and training20 days holiday.Private Medical (after qualifying period).Pension.Location: WatfordStart date: 19/10/2005 |
