Title:

Computer Operator

Location:

North Yorkshire

Salary:

GBP 17,000 to GBP 20,000 per year

Description:

We are looking for a Computer Operator to join our team working in Birstall, which supports all of the data centreservices that we provide to our client.Duties and ResponsibilitiesThere are a variety of tasks you'll be responsible for, which will include database back-ups, batch scheduling tasks,storing of recorded data and ensuring that the pre-determined work schedules are carried out. You'll also provide anout-of-hours 1st line helpdesk and fault management service, and will resolve or escalate incidents as necessary. You'llalso get the chance to act as a mentor to junior team members, and may even deputise for senior operators depending onyour experience, and ensure that documents and procedures are updated.Skills and Knowledge RequirementsIdeally, you will have a minimum of 12 months computer operations experience, gained within a shift environment. Youshould be able to demonstrate your knowledge of working across multi-platform, mid-range environments, preferably usingUnix, Open VMS, Solaris, Tru64 or AIX technologies, combined with an understanding of windows-based servers andapplications. You'll also have good skills in using Microsoft Office applications.Professional and Educational RequirementsA GCSE level education is preferred for this role, although other qualifications will be considered. To be successful inthis role, you'll need to be a good team player, who is flexible and adaptable to a variety of environments. Your goodcommunication skills will allow you to resolve problems effectively, and assist our client often under pressure.Job DescriptionAccenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-termpartnerships with clients for whom we manage and provide increasingly specialised business operations, such as financeand accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain keybusiness functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.The Services workforce is made up of four groups: Client Operations, Project Based, Delivery Centres and BPO Businesses.Most of our people in Services are based long-term at a client location, an Accenture Delivery Centre or, in some cases,an Accenture office.Client Operations people are responsible for the day-to-day provision of long-term outsourcing services to one or severalclients. They design, manage and implement the activities associated with key business functions. The difference withworking in one of these functions at Accenture is that you'll be in a front-line role. You could have a customer-facingposition where you will have opportunities to think differently, provide input to improve processes and ultimatelydeliver better services to clients. In some cases, you might be working on customised, innovative services for a singleclient. In others, you may provide proven services to more than one client, making every day different and interesting.But you will always be focused on delivering high performanceSpecial ConsiderationsDue to the nature of the service we deliver, you'll need to be flexible with regard to working hours and short-noticecover. Shifts are to cover a 24/7 rota, 365 days a year.All candidates applying to work for Accenture UK must have a valid UK work permit or be entitled to work in the UK.Location: Birstall