Title:

CUSTOMER SERVICE ADVISER

Location:

Manchester City Centre

Salary:

GBP 12,500 to GBP 16,500 per year (Basic plus bonus plus pension)

Description:

Royal Bank of ScotlandCustomer Service OfficerRequirements: You will need to have either previous customer service experience or alternatively, previous telephone or retail salesexperience. You must have an excellent telephone manner The right candidate will have the ability to take ownership of problems and resolve issues themselvesHours35 hours per week based on compressed hours working three nine hour week days and an 8 hour Saturday. This will allowthree days off work per week.Pay and benefitsFirst year package of GBP 16,500: Basic salary of GBP 11,700 Annual Profit Share bonus of a further 10% Annual personal bonus of up to 10% Pension of 17% of your wageAlso: Monthly bonuses Money off vouchers for city centre shops Staff discounts on financial products such as insurance and banking Opportunity for career developmentIf you are interested in this position, please send your cv to Chris Joynson at Time Recruitment