Description: |
Overview of DepartmentClosing Date: 4th November 2005About the RoleTo supply clerical/administrative support to the Region to ensure that the needs of the customer are met quickly andefficiently, within agreed service standards whilst operating within the Company's Brand Values.Key Responsibilities * To control and maintain literature and sales aids, supplies, costs and storage. * To maintain an effective day to day postal operation. * To put together appropriate sales packs to effectively support the quotation process and issue. * To carry out effective cashiering duties to maintain necessary audit trails. * To effectively support all functions within the region. * To support RM as required e.g. secretarial, email, hospitality, seminar arrangements, bookings etc. * To operate an efficient system to set up new agents or amend details of existing ones. * Be the contact point for all Regional Office equipment maintenance. * To maintain compliance logs for the Region as agreed with RM/SSM. * Key Performance Indicators: Relationship with Regional/HO and external service/supply companies. * Technology Application. * Personal Development, behaviour and team interaction. Qualifications and Skills * Ability to work under pressure and to tight deadlines. * Effective communication skills. * General office experience. * Previous experience of working in a customer focused environment, telephone based or face to face. * Keyboard skills, including software such as Excel. * 5 GCSE's grade C or above or equivalent. * Ability to develop presentations using appropriate software. Location: Norwich |
