Title:

Sales and Service Consultant

Location:

Tyne and Wear

Salary:

GBP 13,200 per year

Description:

A leading global insurer with a large UK presence is looking for highly motivated insurance Sales and Service Consultants. This is an excellent opportunity to be part of a company that is based in more than 50 countries and employs more than 62 000 people.DEPARTMENT OVERVIEW:Our clients insurance based environment is challenging yet rewarding and their people are professional, highly skilled and friendly. From your first day with our client, you will receive comprehensive training from their dedicated on site training teams who will support your learning and development in the field of insurance, enhanced by external professional qualifications if desired.MAIN FUNCTION OF THE ROLE:The key responsibilities are to take enquiries from both new and existing customers regarding their car and home insurance policies. By understanding and dealing with their insurance needs you will build and maintain an excellent customer relationship. Through the strength of this relationship you will optimise further sales opportunities by encouraging them to extend their range of products with our client.MAIN ACCOUNTABILITIES:Build customer relationships by understanding and meeting their needs to maximise customer loyalty.Explore opportunities for further sales through the strength of the customer relationshipAchieve our clients goals, objectives and standardsDevelop a sound understanding of the principles of insurance and a knowledge of the products procedures and systems in order to provide a first class customer experienceTake responsibility and seek opportunities for personal development.TECHNICAL SKILLS:Strong communication skillsExperience in a customer based environmentAn aptitude to develop a sound knowledge and application of the principles of general insuranceA team player committed to the delivery of business resultsBEHAVIOURAL SKILLS:Professional and self motivatedA desire to pursue a chosen career in insuranceFlexible and adaptable to changeA dedicated approach to building and maintaining strong customer relationships.Alexander Mann Solutions, a Recruitment Process Outsourcing Company, operates as an Employment Agency & Employment Business