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Typical Job ad below for Ipswich or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Services

Hrs:
Mon - Fri 9am - 6pm 1 in 4 Saturdays - 10am - 4pm In bound call centre - previous call centre experience desirable Taking orders from inbound calls only, to make new bookings and to amend dates for the customers.
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Please note this job for Customer Services was advertised some time ago and is now withdrawn.
1. Immediate start till the end of September .
2. . Many opportunities within the organisation. .
(N.B. Customer Services is shown for research purposes only.)

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Morrisons Jobs in Ipswich

 

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Morrisons jobs or similar/near:
Ipswich
Updated: 24/03/17


26/02 * - Sales Assistant (Retail experience ideal)    Location: Ipswich Jobs

Key points: Immediate Start : Sales and Customer Service Have you experience in a sales or customer service environment? As a candidate, are you seeking to employ career progression in a new sector? As a candidate, are you a recent graduate looking to get your foot on the ladder? We could have the opportunity for you Due to recent growth, we are now employing for people to join our successful sales and marketing team. We are part of a well known global organisation representing some of the biggest clients in the industry. This means we need bubbly and confident people with ambition and a drive to learn to help with increased client demand. We are seeking to employ people who are; Well presented Confident in customer service A team player Self motivated No experience is sought We give full sales and product training for everybody in our team, nonetheless, any experience in a customer facing role may be an advantage. (Retail, Hospitality, Bar work, Call centre etc) On top of this we can offer you; Travel opportunities, national and international A busy social calendar Uncapped commission only earnings Fun, fast paced environment To apply for the role follow the online application process. If successful the employee will then receive an email or phone call regarding appointments. the employee will be representing clients in residential environments this could be the ideal self employed opportunity for recent graduates or people looking to start a successful career in a competitive industry ..........

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27/02 * - Shop floor sales assistant necessary in Ipswich, Suffolk ...    Location: Capel Saint Mary Suffolk Jobs

Key points: Description: Shop floor sales assistant called for in Ipswich, Suffolk The position is permanent, Weekdays 08:00-5pm. Salary dependant on experience £16, 000-£18, 000. Madisons Recruitment is seeking to employ sales advisers to work for a garden centre based in Ipswich, Suffolk. The role is entirely customer orientated, the successful candidate will be selling garden furniture. Your duties would involve; • Pricing/sorting of garden furniture • Monitoring of customer needs and responding to issues • Customer interaction called fors; • Full UK Driving Licence/ Passport • minimum of 2 contactable references • Knowledge of garden furniture • earlier work experience as a sales adviser ideal We are employing ASAP so if you are interested or want to find out more and comprehensive information and details on the vacancy Contact us on… (Apply online only) ******(Apply online only) ..........

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24/02 * - Customer Service Agent (Weekend Shifts)    Location: Ipswich Suffolk Jobs

Key points: We have an amazing opportunity to work for a well established company based in Ipswich to be an integral part of their Customer Service Team Working in a friendly and fast paced environment, while learning new skills The hours (working) are threw the week but involving weekends. Job Specification Taking Customer orders over the telephone Data Entry Dealing with Customer Queries over the telephone Skills called for Empathy Exceptional Customer Service Patience Committed Good I.T Skills This position is currently paying between £6.97-£7.20 per hour. Call Matt or Jeanette today for more and comprehensive information and details ..........

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27/02 * - Customer Service Advisor    Location: Ipswich Suffolk Jobs

Key points: As a Customer Account Manager within the Customer Service Team, the employee will work closely with other departments and peers to give an successful, passionate and responsive customer service practical working experience from end to end. •This is a hands-on role, reporting to the Customer Services Team Leader, working in a fun, fast-paced and proactive environment. •the employee will be expected to communicate with customers via email and over the phone, ensuring excellent quality of service and being the ‘friendly face’ of Flow to all of our customers. KEY RESPONSIBILITIES •Providing excellent customer service to gas and electricity customers, to ensure enquiries are resolved at first point of contact, in a timely manner. •Being the first point of contact for a customer •Handling and resolving complex customer enquiries over the telephone or via email. •Providing an information service to current and future customers on services and products offered by Flow. •Providing quotations to customers, ensuring all relevant procedures are followed and accurate information is provided. •Maintaining electronic and written records of letters, complaints and customer response. •Managing and updating client accounts. •Accurately updating Change of Tenancy’s for all effected parties •Meticulously applying settlement reads and adding to individual accounts •Making a variety of outbound calls to customers and third parties •Logging, escalating and closing customer complaints within the specified time frames. •IGT Accounts, signing up, meter reads and updating customers. •Boiler, general customer and client enquiries and sign ups. EXPERIENCE called for •Experience in customer service or a customer facing role. (E.g. retail, telecoms, hospitality, business development, sales). Desirable •Knowledge of the utility industry. •Working as part of a team. SKILLS called for •Good organisational skills; skillto prioritise workload. •Excellent verbal and written communication. •Proactive and able to work on own initiative. •Operate successfully under reasonable pressure and work to deadlines. •Excellent interpersonal skills. •Solution-orientated; able to think ‘outside the box’. •IT: Word, Excel and Outlook. •Prioritisation, planning and time management PERSONAL ATTRIBUTES •Strong team player; collaborative approach. •Adaptable and flexible. •Diligent •Close attention to detail •Enthusiastic with a positive attitude •Friendly and helpful disposition QUALIFICATIONS •Educated to GCSE standard English and Maths grade C and above •Evidence of further education ..........

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24/03 - Morrisons jobs in Ipswich

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03/03 * - Customer Service and Performance Manager    Location: Ipswich Jobs

Key points: Customer Service and Performance Manager - Spider Recruitment Services are currently supporting one of the UK s leading experts in heating repairs, maintenance and installations in their search for a Customer Service Performance Manager for their Claydon based office. The key focus on this role will be to engage and influence the operational team to exceed company customer expectations through successful leadership and engagement of the customer service team. Main responsibilities of Customer Service and Performance Manager include: - Record, monitor, investigate and respond to formal complaints - Update all complaints and activities on the CRM system to ensure records are recent or current in a timely and successful manner - Monitoring performance of customer operations team and supporting training and development - discuss with the public and customers and clients to respond to formal complaints and requests for compensation and ensure smooth resolution and conclusion of these issues - checkand report on types of complaints received and work within the customer service teams throughout the Southern Region - keepa record of clients procedures relating to complaints and compensation - Produce reports relating to whole business KPIs for both the customer service and operational teams - Assist in the organising and preparation of bidding and contracting for new work - keepthe company reputation for producing top level performance across existing contracts - Work will other managers within the group to facilitate the achievements of the group objectives - Be on hand to help the Senior Call Centre Administrators at all times - Carry out other duties from time to time to meet needs of the business The ideal candidate will have the following skills and attributes: - Experience within a Customer service or call centre management role called for - Have exemplary conversational and communication skills - skillto problem solve and negotiate - Confident in encouraging staff development leading a team - skillto work under reasonable pressure - IT literate with experience using Microsoft packages and CRMs Based at their office in Claydon near Ipswich this position is offering a salary of £30000. If you are an experienced Customer Service Manager we would like to hear from you. Please apply by forwarding an up to date CV as soon as possible. This vacancy is being advertised by Spider. We give a recruitment and employee selection service in Suffolk, Norfolk, Essex and Cambridgeshire. By applying for this role you give permission for Spider to send your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Spider will not send or use your personal information for any other purposes other than for searching for alternative employment ..........

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Morrisons jobs in the area of Ipswich

07/03 * - Customer Service Advisor    Location: Ipswich Jobs

Key points: Customer Services Advisor- £16500 to £19000 basic + benefits and long term career progression. Your new company The prospective employer is a market leader in environmentally responsible energy solutions both in the UK and abroad. Due to continuous growth they are seeking to employ 5 Customer Services Advisors to join their team in Ipswich. Your new role Reporting into the Customer Services Manager, the employee will form the link between the business and their clients. Such duties will include: tell customers when their orders are ready for switch over, manageissues and complaints, process orders onto a bespoke system, give product pricing quotes, update customers through differing means including phone calls and emails, liaise with internal teams on a steady basis and general administration as and when called for. What you'll need to succeed the employee will be confident and enthusiastic, have a strong customer focus and a minimum of six months telephone based customer service practical working experience. You'll have a high degree of accuracy and the skillto build successful yet professional relationships on both an internal and external basis. What you'll get in return In return, the employee will get the chance to work in a vibrant team within a sensational organisation that is expanding all the time with real career potential ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

15/03 * - Customer Service Agents    Location: Ipswich Suffolk Jobs

Key points: Would you like to work for a well established company based in Ipswich as a Customer Service Agent? The Candidate would be working in a friendly and fast paced environment, whilst learning new skills This is an ongoing temporary position with various hours (working) available. Job Specification: •Answering calls •Data Entry •Customer Service •Responding to Emails Call Jeanette today for more and comprehensive information and details ..........

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07/03 * - Retail Assistant / Customer Service Assistant    Location: Ipswich Jobs

Key points: Retail Assistant / Customer Service Assistant - Spider Recruitment Services are d to be supporting a well established commercial retailer of high quality clothing based in Felixstowe. This company pride themselves on delivering exceptional customer care, and they are seeking to employ a Retail Assistant/ Customer Service Assistant who will help support this ethos. As a Retail Assistant / Customer Service Assistant, the employee will be asked to be an active listener with excellent attention to detail, making sure the customer is always your top priority. Other key responsibilities within this role - keepa thorough, up to date knowledge of all products sold, current promotions and credit facilities - Upsell products where applicable - Ensure problems encountered by customers are rectified satisfactorily, working under the Company`s returns policy and procedures - Ensure sales floor and stock rooms are tidy - Carry out stock control - Assist manager in checking deliveries, pricing and putting out stock and dealing with of invoices. - Cash handling and till operation - Answering the phone to customer enquiries The successful candidate will possess the following skills - Good verbal communication skills - Good organisational skills - Interest in fashion - Enthusiasm and interest in products - skillto work on own initiative - Able to build and keepsuccessful working relationships - Experience of good customer service head on and over the phone - Well-presented smart appearance - Prepared to work extra hours (working) when called for. hours (working) are 37.5 hours (working) per week covering Monday to Saturday on a rota basis. On offer is a salary of £14000 - £15200, and the opportunity to work with a friendly, family run commercial retailer with 90 years` experience within the retail industry. If you have the relevant skills and experience and would like to join this incredibly successful company, apply by forwarding an up to date CV as soon as possible. We seekward to hearing from you. This vacancy is being advertised by Spider. We give a recruitment and employee selection service in Suffolk, Norfolk, Essex and Cambridgeshire. By applying for this role you give permission for Spider to send your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Spider will not send or use your personal information for any other purposes other than for searching for alternative employment ..........

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07/03 * - Customer Service Advisor    Location: Ipswich Suffolk Jobs

Key points: As a candidate, are you seeking to employ a career in Customer Service that will take you places? Would you like an opportunity to join a company that supports employee development and offers plenty of opportunities for progression as well as a generous beginning salary and excellent benefits package? With the potential for Customer Service Advisors to earn up to £22, 000 as well as a benefits package that includes 50% staff discount, free products and a generous holiday right this is an opportunity not to be missed. The offices are in a central location with fabulous public transport links. Opening hours (working) are 8am and 9.15pm Weekdays, 9am - 5pm on Saturday and Sunday. Customer Service Advisors will be expected to work a 37.5 hour working week with shift patterns across these times including some weekend work. As a Customer Service Advisor the employee will:
* Take inbound calls from existing customers, showing empathy and understanding the customers query
* give solutions through quality communication, leading to a fast and efficient customer experience
* keepan excellent level of knowledge of all products and services to be able to give the customer a solution that is tailor made to their needs
* Ensure customer service standards are met at all times The ideal Customer Service Advisor will need to hold the following skills and experiences:
* earlier customer service practical working experience gained in either a call centre, retail or hospitality environment
* exemplary conversational and communication and listening skills with the skillto build a rapport with customers and findtheir needs
* Be customer-focused, positive and have a professional attitude
* Keyboard and PC literate, MS Office skills This is a great opportunity to be part of an exciting, important team working for a company with a great reputation in the market ..........

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08/03 * - Customer Service Manager    Location: Brandon Suffolk Jobs

Key points: Customer Service Manager – Brandon – £18, 000 – £22, 000 Mon – Fri, 9:00am – 5:30pm (can be flexible) A prominent company situated in Brandon are actively employing for an organised and proficient Customer Service Manager to join their growing establishment. Working within an amiable team, the employee will be asked to prioritise, manage and coordinate the daily operations of the Customer Liaison Department. Your position will encompass a variety of responsibility; working in cooperation with admin support, communicating successfully with clients, operations and suppliers, through the movement of productsoverseas. Some of your day-day tasks would include but are not limited to;
* Manage the movements of trade removal bookings
* Ascertain customer requirements predominately through phone and email
* Ensure the strong interchange of information between all internal/external departments
* Raising crew paperwork
* listclient response to be entered into the quality system
* Sending out confirmation emails/letters to trade companies
* Administering invoices
* Resolution of customer queries and disputes
* Checking payments received and sending proof of delivery to trade partners To be considered you should be have:
* earlier administration or supervisory experience – called for
* Able coordinate others, but not be adverse to ‘muck in’ where it proves necessary to help the needs of your team
* Customer service mentality
* Strong interpersonal and literacy skills
* Competent IT skills (Excel, Word & Outlook)
* skillto prioritise workload, do efficiently and accurately under time pressures This is a brilliant opportunity to work for an internationally recognised company, which prides themselves in their proven track record of the highest level of customer service This sensational opening offers great scope for progression and further career development for the right candidate Want to Apply? Please apply online OR send your details and CV to or call Jean on; (Apply online only) ..........

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27/02 * - Helpdesk Customer Service Advisor    Location: Bury St Edmunds Jobs

Key points: Job Reference: MS-BSE-SW-2702 Job Title: Helpdesk Customer Service Advisor Job Type: Monday - Friday with one weekend in three, shifts between the hours (working) of 07:00 - 20:00 Location: Bury St Edmunds You`re a doer, a fixer, a let`s sort this outer…… You`re a Servestian. At Servest we like to roll up our sleeves and get the job done. We get to know our customer, to understand their business, to deliver specialised solutions that work for them. Our Managed Solutions division are responsible for keeping our clients` premises ship-shape. Inevitably from time to time, things go wrong - That`s where you come in There`s no place for dripping taps, squeaky doors or leaky roofs on our watch We`re seeking to employ exceptional customer service professionals whose natural skillto get the job done, quickly and efficiently whilst delighting our customers will ensure that dealing with the inconvenience of a cleaning or maintenance issue, was in fact, no issue at all. You`ll have earlier work experience in a customer focussed role and will have strong IT skills. You`ll spend the majority of your time talking to our customers, logging maintenance jobs or updating them on progress so it goes without saying that the employee will have an exceptional telephone manner. The skillto multi-task and prioritise will be called for, enabling you to keep things moving, resolving our customers` problems quickly. A sensational communicator, you`ll be able to engage with our customers to extract all the necessary information called for to ensure we can get them the right technical help they need, quickly and efficiently. As a Helpdesk Customer Service Advisor, your main responsibilities will be: - Acting as a first point of contact, taking inbound calls from our customers, logging maintenance requirements - Speaking with our partner sub-contractors to coordinate prompt and successful resolution of maintenance issues - Updating trackers and reporting on job status and progress - Contacting our customers and partner sub-contractors for follow ups and to keepmomentum of the job and to develop excellent customer relationships - Taking ownership of e-mail inboxes, communicating with our customers and partners via e-mail - Developing your knowledge of systems, processes and customer requirements, feeding back ideas on improvements and refinements and sharing your knowledge within your team - Dealing with complaints and escalating to the appropriate point of contact As a Helpdesk Customer Service Advisor, your main responsibilities will be: - A proven track record in providing excellent customer service in a customer-facing role - exemplary conversational and communication skills, both verbally and written - A genuine desire to give first class customer service every time - An empathetic and understanding approach, with an skillto influence, instil confidence and where it proves necessary, de-escalate complain ..........

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28/02 * - Customer Service Client Lead    Location: Felixstowe Suffolk Jobs

Key points: A superb opportunity has arisen with the employer, a global freight forwarding and supply chain management expert. the employee will deliver cost successful customer service solutions and findoperational and financial process improvements whilst assisting the Customer Services Manager to implement service improvements. Job Details: Daily management of a busy customer service team findpotential issues and be the first point of contact for escalated queries Ensure solutions are clearly defined within the client operating procedures and keep them recent or current in conjunction with other relevant departments to constantly improve processes Share best practice among the team to ensure the highest levels of client care are reached and maintained Own the clients’ customer service provision and continually improve delivery Assist the Customer Service Manager in appraisal response Responsible for all resource planning within the team and findlong term staffing requirements along with the Customer Service Manager Any other ad hoc tasks or participation in projects as deemed necessary by Customer Service Manager Experience and skills called for: The ideal candidate will have extensive experience in a large operations customer service team within a freight forwarding or logistics role Working knowledge of freight management systems and strong leadership skills skillto build strong internal and external relationships skillto work under reasonable pressure, prioritise, plan and organise yourself and the team Exemplary communication skills and a passion for customers and exceptional service delivery Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, note that your application has not been successful on this occasion. polkadotfrog Ltd is acting as an employment organisationin regard to this vacancy. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. With offices in Cambridge, Ipswich and Norwich we specialise in the Office Support, Sales, Marketing, Finance, HR, IT, Legal and Shipping & Transport sectors across all levels ..........

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Morrisons vacancies in Ipswich: Jobs above: 1-12 | Next of 21 Jobs found

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