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Typical Job ad below for Ipswich or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Account Manager

Customer Service Account Manager The prospective employer based in Ipswich was delighted to be able to offer you this sensational opportunity to join their leading and expanding Customer Service Team.
Responsibilities
* Registration on new accounts
* Maintaining steady contact with your clients
* Bill validation
* Processing customer billing and credit management
* First point of contact for customer complaints
* Dealing with unbilled debt and billed debt within the business targets
* Deliver efficient customer service and pre billing to all customers The ideal candidate will have previous work experience within Customer Service ideally with the utilities industry, be a strong communicator and have good IT skills.
Please note this job for Customer Service Account Manager was advertised some time ago and is now withdrawn.
1. Your job duties will include being responsible for managing multiple client accounts, working individually and as part of a team to offer an efficient and successful service.
2. . Many opportunities within the organisation. .
(N.B. Customer Service Account Manager is shown for research purposes only.)
£16,000 - £19,500 Please forward CV's ' Recruitment Company are an equal opportunities employer' (REC AGY)
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Ipswich
Updated: 1/09/16


31/08 - Customer Account Executive    Location: East Anglia Suffolk Ipswich Jobs

Key points: The prospective employer is a national leader in the provision of fuel services to businesses across the UK. We have an opportunity for a Customer Account Executive to be working with this exciting organisation. The Candidate will be given a database of up to 700 client accounts. Your job duties will include being responsible for maintaining contact with these customers to make sure maximised profitability. This will involve building strong business relationships, upselling other products and ensuring that the customer receives the best possible service to make sure ongoing business.JOB PURPOSE:To manage the commercial relationships of a portfolio of customers. Proactively contact customers to keepa consistent high level of service whilst findfurther business opportunities. To maximise customer retention by defending fees and promoting the features and benefits of the FleetCor products, available in the UK.KEY ACCOUNTABILITIES:Developing strong customer relationships for a set portfolio of accounts to make sure value added service is delivered with profitable outcomes.Monitor account behavior and proactively manage customers with up & down turn trends to explore account penetration cross selling and up selling opportunities.Retain accounts by successfully handling objection calls and defending the business strategy to deliver the required objectives.Capture customer data and segment, as appropriate, to make sure business analytics and overall strategy stay relevantAchieve targets and contribute to service delivery levels, including those related to productivity and sales through negotiation customer responsiveness and competitor awareness.Handle account closures by solving the customers' problem and agree activities to make sure retention targets are achieved.Adaptable to help with project work, pilots and reviews as outlined by the commercial managers and management personnel.KNOWLEDGE, SKILLS & EXPERIENCE:? Experienced account manager with proven sales capability? exemplary conversational and conversation discuss issues and skillto positively interact both written and verbal? Customer focused and able to communicate successfully with customers by phone? Good numeracy skills? Strong persuading and influencing skills? Drive and ambition - skillto close tasks and take ownership for delivering team objectives? Computer literate, especially with strong Excel skills? Time management skills? Commercial awareness.This job was initially submitted as www.totaljobs.com/job/66424271 ..........

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24/08 - Construction Career Change Customer Consultant open to car owners ...    Location: East Anglia Suffolk Ipswich Jobs

Key points: Calling all construction personnel As a jobseeker are you tired of the physical demands of your current role? Would you like to keepyour earnings at £800+ per week? This is a unique career change opportunity with comprehensive training and support, enabling you to carve out a new career using your current skills. Zenith is one of UK's Leading Energy Efficient Home Enhancement Companies and we are now searching for former construction personnel to be working with our team asTrainee Customer Quotation Consultants, working with customers to enhance their surroundings. The ideal jobseeker for this new vacancy should:Have earlier work experience gained in a construction related sectionHave willingness to learn new skillsBe open to continuous learning and developmentPossess a positive outlook with a high levels of confidence and determinationAn successful communicator with customer focusAbility to operate professionally Be comfortable working with customers face to face in their own homeHave the use of a car and mobile for work purposesWe give you with:Comprehensive induction programGuaranteed basic + bonusContinuous opportunities for self-developmentNurturing culture with supportive structure3 qualified local customer appointments arranged for you each dayUncapped industry leading bonus structure, the harder you work the more money you will makeWeekly pay + uncapped bonusOpportunities to progress into managementRealistic earnings of over £50K+ per year in your first yearImmediate start for the right jobseekersmake an application today by clicking the apply button and completing the online application. We welcome jobseekers with any earlier work experience in the following areas: joiner plumber civil engineering, pipe fitter plasterer labourer gas safe, roofing, engineer sprinklers, project manager contracts manager site manager site supervisor gas engineer installation and fit out..This job was initially submitted as www.totaljobs.com/job/66379523 ..........

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24/08 - Customer Service Coordinator    Location: East Anglia Newmarket Suffolk ... Jobs

Key points: New Opportunity:. Engineer Coordinator. Newmarket. I am currently employing for an Engineer Coordinator to be working with a busy team located in Newmarket.. The successful jobseeker for this new vacancy will be responsible for successfully using the planners, allocating engineers and ensuring the completion of tasks in accordance with the clienta€ s requirements.. The Candidate will be in a fast paced office working within a small team, so if you have a great character can pick things up quickly and can keep focused the employee will be at an advantage for this new vacancy vacancy offer.. Key responsibilities:. Book engineers on site, closure maintenance are completed within specified timescales. share the correct engineer by skill set and location to complete the task to the clienta€ s requirements. Manage the compliance, collation distribution and filing of maintenance paperwork. managephone queries from clients and engineers on outstanding and ongoing work orders. Issue of purchase orders within agreementmaximum spends values.. Hours: 8.30am to 5.00pm Monday - Friday Remuneration is A£17, 000 gross per year For any queries Contact Amber Hunt at either /. This job was initially submitted as.www.totaljobs.com/job/66428761 ..........

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24/08 - Customer Service Manager    Location: Suffolk East Anglia Lowestoft ... Jobs

Key points: The prospective employer a UK leading manufacturing company, are seeking a Customer Service Manager to be working with the team. As a jobseeker are you a passionate, enterprising professional with a background in customer service management?. Can you help drive the business send support company goals and improve profitability?. Have you excellent customer service skills? If so, then this could be the vacancy for you The purpose of this role is to lead and manage the Customer Services team to help the strategy that drives the business. The successful jobseeker for this new vacancy will come from a similar role and have a dedicated approach to customer service and the desire to always excel at delivering outstanding customer services. Working with the Director of Sales and Marketing to develop an annual workforce plan to achieve the highest possible levels of customer service. Your job duties will include being responsible for the smooth running of the customer service team sales office staff, managing change and facilitating growth by creating a harmonious, empowered and motivated team, developing personal and organisational capability by: Participate in weekly/monthly management meetings in relation to sales/order level/ team workload and manage the subsequent reallocation of work Manage team development, focusing on continuous improvement on phone manner and email/written communications to make sure all customer communications are dealt with in a timely and professional manner Manage the team on a day-to-day basis, including ongoing individual development, through 1:1 meetings, inductions, appraisals and identifying training needs Carry out monthly briefings and daily 5-minute team reviews/improvement meetings to make sure the most up to date company developments are consistently communicated.Review, examineand report on competitor behaviour.Provide continuous support to the team on all customer service interactions including dealing with the most complex customer queries/complaints Support/liaise with other managers/facilitators across the business to make sure the team and company targets are achieved Managing and controlling projects in line with company targets/objectives Assist with daily, weekly and monthly in depth sales analysis and reports.Build and keepgood personable working relationships with customers and overall contact database Carry out any other duties that are reasonably requested of you in any area of the business Successful jobseekers will have: earlier work experience in a similar role A passion for delivering excellent customer service The skillto adjust to changing conditions and re-prioritise accordingly Good judgement, a key eye for attention to detail and quality exemplary conversational and conversation discuss issues and skillto positively interact and the skillto deal successfully with prestigious customers/clients Good working knowledge and experience of using Microsoft Software ..........

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1/09 - Morrisons jobs in Ipswich

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25/08 - Customer Service Advisor    Location: East Anglia Colchester South East Essex ... Jobs

Key points: Customer Service Adviser - Colchester - Permanent - £14500-£16000 Your new company A sensational job opportunity has arisen to be working with a very well established Colchester company working as a Customer Service Adviser. As part of an international team this company operates all aspects of its business from its large facility based at Severalls Business Park. Your new role This job role requires answering of customer phone calls and emails as you would expect in an office based Customer Service Adviser role. The Candidate will be working with the companies bespoke computer system inputting and maintaining data. What you'll need to succeed In order to thrive in this fast paced job you will showimpeccable customer service skills, the skillto think on your feet as well as being comfortable using computer systems. earlier work experience as a Customer Service Adviser would be highly beneficial, alongside the skillto prioritise, multi-task and successfully time manage..What you'll get in return In return for excelling in this customer focussed job role you will receive a competitive salary, holiday allowance and other bonuses whilst working in this vibrant yet driven office environment. What you need to do now If you're interested in this role, click 'make an application today' to send an up-to-date copy of your CV, or call us now. If this new vacancy isn't quite right for you but you are seeking to employ and looking for a new position Contact us for a privatediscussion on your career.Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment organisationfor permanent recruitment and employment business for the supply of temporary workers. By applying for this new vacancy you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk.This job was initially submitted as www.totaljobs.com/job/66440808 ..........

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Morrisons jobs in the area of Ipswich

25/08 - Helpdesk Customer Service Advisor    Location: East Anglia Bury St Edmunds Suffolk ... Jobs

Key points: The prospective employer is seeking outstanding customer service professionals whose natural skillto get the job done, quickly and efficiently whilst delighting their customers will ensure that dealing with the inconvenience of a cleaning or maintenance issue, was in fact, no issue at all.

The Candidate ll have earlier work experience in a customer focussed role and will have strong IT skills. The Candidate ll spend the majority of your time talking to our customers, logging maintenance jobs or updating them on progress so it goes without saying that you will have an exceptional phone manner.

The skillto multi-task and prioritise will be expected enabling you to keep things moving, resolving customer problems quickly. A sensational communicator you ll be able to engage with customers to extract all the necessary information required to make sure The prospective employer can get them the right technical help they need quickly and efficiently.

As a Helpdesk Customer Service Advisor your main responsibilities will be:

- Acting as a first point of contact, taking inbound calls from customers, logging maintenance requirements
- Speaking with partner sub-contractors to coordinate prompt and successful resolution of maintenance issues
- Updating trackers and reporting on job status and progress
- Contacting customers and partner sub-contractors for follow ups and to keepmomentum of the job and to develop excellent customer relationships
- Taking ownership of e-mail inboxes, communicating with customers and partners via e-mail
- Developing your knowledge of systems, processes and customer requirements, feeding back ideas on improvements and refinements and sharing your knowledge within your team
- Dealing with complaints and escalating to the appropriate point of contact

As a Helpdesk Customer Service Advisor your main responsibilities will be:

- A proven track record in providing excellent customer service in a customer-facing role
- exemplary conversational and conversation discuss issues and skillto positively interact, both verbally and written
- A genuine desire to give first class customer service every time
- An empathetic and understanding approach, with an skillto influence, instil confidence and where it proves necessary, de-escalate complaints
- A true team player you will thrive in a collaborative environment and will contribute fully to the success of your team
- The skillto multi-task, organise and prioritise your workload successfully to meet the demands of the business and delight our customers
- An inquisitive, creative and problem-solving personality, you will work with initiative and will take ownership of tasks, driving them through to completion
- Flexible and adaptable, the employee will be ever ready to react and respond in an effort to improve the service you offer you will embrace change ..........

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28/08 - Customer Services Exec Language speakers!    Location: East Anglia Colchester South East Essex ... Jobs

Key points: Excellent opportunity for you to be working with a market leading global support team offering customer service to clients globalwide.We need French, Spanish, Portuguese and Mandarin speakers who will be responsible for providing high quality support to clients and jobseekers both by phone and email.Main responsibilities: Respond to inbound calls and emails from customers within SLAs and to a high standard. Take ownership of queries and give prompt resolutions to daily operational queries from clients. Liaise with Operations Teams on any identified challenges, process changes and individual cases. Collaborate with Account Management to give excellent support for all accounts. give support and training where it proves necessary.Personal Attributes, Skills and Knowledge: Fluent in French, Spanish and/or Portuguese and Mandarin both written and verbal. A professional phone manner and an exemplary level of customer service. able to discuss and communicate clearly verbally and in writing. Excellent time management and listening skills. skillto collaborate within and across teams. Good problem solving skills and the skillto use their initiative. Accountability and ownership of the vacancy. Willingness to learn new systems and processes to succeed in the vacancy. skillto work in Microsoft Office environment.Working days are Monday Friday with varied shifts available as follows Day: 0900-1700, Evening: 1700-0100 & Night: 0100-0800 Salary is dependent on shift.Please deliver your curriculum vitae (CV) and which shift you are applying to work as soon as possible as not to miss out on this opportunity.This job was initially submitted as www.totaljobs.com/job/66343173 ..........

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Morrisons vacancies in Ipswich: Jobs above: 1-7 | 7 Jobs found

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