Typical Job ad below for Ipswich or nearby locations (shown as example for job requirements and responsibilities):
Example vacancy only: Customer Services
Hrs: Mon - Fri 9am - 6pm 1 in 4 Saturdays - 10am - 4pm In bound call centre - previous call centre experience desirable Taking orders from inbound calls only, to make new bookings and to amend dates for the customers. . Please note this job for Customer Services was advertised some time ago and is now withdrawn. 1. Immediate start till the end of September . 2. . Many opportunities within the organisation. . (N.B. Customer Services is shown for research purposes only.)
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Key points: MSC UK - Import Customer Service Co-ordinator Maternity Cover agreementIpswich Competitive Salary MSC UK prides itself on being the 'Employer of Choice within the shipping industry and we have a motivating and challenging job opportunity for a Customer Service Co-ordinator to be working with our Import Customer Service team. The successful jobseeker for this new vacancy will give excellent customer service and successful administration of all tasks. We believe the successful Customer Service Co-ordinator should have the following skills:.Excellent Customer Service exemplary conversational and communication and Teamwork A flexible approach and 'can do attitude is sought Attention to Detail Accuracy, Methodical Approach and Efficiency Good Experience of MS Office and the Internet Excellent phone manner The key tasks for the Customer Service Co-ordinator role are:.Handle customer queries in a professional manner & ensure timely resolution by phone or email Process data accurately in a timely manner ensuring that process and procedures are followed keepinformation on internal systems give support to all Import & Export customer service team as required Meet targets as specified Build relationships with teams throughout MSC Responsibility for ensuring that cargo is released to the legally entitled party once all criteria has been met Receiving calls from customers relating to general enquiries So if you feel that you are the Customer Service Co-ordinator we are seeking to employ and looking for then make an application today, all applications should be received by Friday 17th February 2017. ..........
Key points: REED recruitment is currently recruiting for a Customer Service assistant for The prospective employer a global expert provider of ventilation products. The successful jobseeker for this new vacancy will have excellent interpersonal, organisational and conversation discuss issues and skillto positively interact. They will also be competent with various Microsoft Office products. Some of the key responsibilities include (but are not limited to ) : Communicating with both existing and new customer accounts on a day to day basis for the purpose of providing a complete customer account management service To give both existing and new customer accounts with a high level of support.Maintaining customer account records (quotations, visit notes, communications) through the company CRM software Liaising with head office staff for the purpose of providing additional, logistical and commercial support for both existing and new customers. In putting sales orders Print, Segregate, File and Post sales invoicesThis is an exciting chance which has a vast scope of responsibility and would be ideal for a proactive jobseeker for this new vacancy looking to establish a career within a customer services environment. Due to the demands of the vacancy the client is looking to remunerate the successful jobseeker for this new vacancy with a strong salary and benefits package.To be considered for this oportunity deliver your curriculum vitae (CV) to email@example.comReed Specialist Recruitment Limited is an employment organisationand employment business ..........
Key points: Do you like talking to people? Good on the phone? Customer Service Agents required on the outskirts of Ipswich. These are temporary roles with flexible shift patterns and hours. May lead to longer term positions for the right jobseekers. Immediate start. Would you like to know more then contact Jeanette To find out more information. ..........
Key points: The prospective employer is currently seeking to employ an exceptional Customer Advisor to help their successful, customer service driven team in Ipswich. This is a sensational opportunity to get a rewarding career underway with a market leading employer that promotes from within and allows employees to reach for and realise their potential. The successful applicant will be responsible for delivering the end-to-end customer process post sale, including registration billing and credit management. The Candidate will be expected to maximise quality and deliver industry leading customer service through the adoption of successful account management methodology. To be considered for this role jobseekers must have customer service experience gained from within a contact centre/phone based environment and a passion for providing excellent customer service. Excellent IT skills are imperative, including the use of Microsoft Word & Excel, along with being highly motivated and a good team player. earlier work experience in the utilities industry would be advantageous but not required. For further detail on this and other roles make sure you visit our web-site now or call our team to discuss career opportunities available ..........
Key points: My client, an established and leading global freight forwarder requires a customer service client lead to be working with their growing team. Your job duties will include being responsible for your own customer service activity / account and in addition are also responsible for the day to day direction of the team Vacancy responsibilities include: Delivering a cost efficient customer service solution continuously identifying both operational and financial process improvements, whilst meeting or exceeding the client agreed Key Performance IndicatorsCreating customer loyalty through unmatched customer serviceIdentifying and proposing customer service improvements and service deliverablesDeveloping & maintaining successful relationships with client key stake holderFrom a Customer Services level assist management by identifying and feeding information on business development opportunitiesEnsuring that solutions are clearly defined and understood by the team membersAssisting the Customer Service Manager in appraisal responseEnsuring that the team are aware that it is part of their responsibilities to bring send Customer Service improvement suggestions and actively drive promote this mind-set throughout the teamSupervising Customer Service Executives and managing the work demands, schedules and loads between them The ideal jobseeker for this new vacancy will have held a senior operator role previously or be ready to progress into a senior operator role. The Candidate must have experience in the freight forwarding / shipping / logistics industry and have exemplary conversational and communication and leadership skills. ..........
Key points: Principle Duties: Respond to inbound calls and emails from customers within SLAs and to a high standard. Take ownership of queries and give prompt resolutions to daily operational queries from clients. Liaise with Operations Teams on any identified challenges, process changes and individual cases. Collaborate with Account Management to give excellent support for all accounts. give support and training where it proves necessary.Hours are: Shift: 1am to 9am with a 1 hour break and two Fifteen minute breaks. Personal Attributes, Skills and Knowledge: Fluent in English and Mandarin both written and verbal. A professional phone manner and an exemplary level of customer service. able to discuss and communicate clearly verbally and in writing. Excellent time management and listening skills. skillto collaborate within and across teams. Good problem solving skills and the skillto use their initiative. Accountability and ownership of the vacancy. Willingness to learn new systems and processes to succeed in the vacancy. Striving to do above and beyond. skillto work in Microsoft Office environment.Adecco is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer. ..........
Key points: Echo Personnel are currently employing for a Territory Customer Service Engineer for a well-established engineering company headquartered in Derbyshire. Job offer is situated in Field Based - Dublin Area DEPARTMENT: Technical Customer Service Remuneration is £23, 000 - £25, 000 p/a MAIN RESPONSIBILITIES To give high quality technical and service support, both to Regional and National Customers. To agree new site installations / refurbishmentsTo deliver on-site training to customers in respect of new installationsTo resolve technical issues with equipment at Customers sitesTo recommend to customers chemicals which complement existing range and be able to articulate the benefits of these productsCorrectly and safely install the complete range of mainEquipment.Repair and maintenance of company equipment.Training of end user in correct and safe use of dosing equipment, including loading and unloading of product containers and use of correct PPE. Must Have:. Full UK drivers Licence Electrical Instalation Part 1 Worked in a Similar environment Customer Service Experience along with an Engineering background Should you feel you have the neccessary skills and experience for this new vacancy vacancy offer appay ASAP ..........
Key points: The prospective employer a global leading organisation located in Colchester are keen to strengthen their Verifications Research department which deals with European Middle Eastern and African based clients. No earlier work experience is necessary, but jobseekers MUST be fluent (oral and written) in English AND one of the following Portuguese, French or German. Due to the nature of the business, The prospective employer has positions that cover a number of shifts available these include 8am-4pm an 5pm-1am and 1am-9am. The successful jobseeker for this new vacancy will be part of an operations team that delivers a high quality service to multinational customers. The role requires someone who enjoys and thrives in a customer-facing, fast-paced business-to-business environment. The ideal jobseeker for this new vacancy will be a team player who is a confident communicator detail-oriented tenacious, willing to share best practice and demonstrates good judgement. For further detail on this and other roles make sure you visit our web-site now or call our team to discuss career opportunities available. ..........
Key points: ACCOUNT AND CUSTOMER SERVICE EXECUTIVE(GROUPS) - TRAVEL INDUSTRY EXPERIECE required £27, 000This international travel industry leader has a fabulous opportunity within their Dublin office for a talented and knowledgable travel account executive to be working with and develop their company and business. In return you will receive a sensational basic and good career development opportunities due to their continued growth.Requirements: Must have experience working within the travel industry ideally within Groups or FIT Good sales skills, converting enquiries into bookings Microsoft Word Excel, Outlook and the Internet Results driven Excellent customer service and conversation discuss issues and skillto positively interact Attention to detail An extra language i.e. German French or Italian in addition to English - would be a benefit but is not required able to work on your own decision makerFiona Morrison is employing this roleProgressive Travel Recruitment (a trading name of Progressive Personnel Ltd., est. 2005) is an established and leading international travel recruitment consultancy with offices in England Scotland United Arab Emirates, South Africa and The Maldives.Applicants must have the legal right to be located and work in the country where the vacancy exists. We regret we are only able to contact shortlisted jobseekers, but we may keep your details on our database and consider you for future openings. ..........
Remuneration is From £16, 000 per year The company benefits are Twenty days holiday plus 8 Bank Holidays AE Pension On-site parking
You're a doer a fixer a let's sort this outer..
You're a Servestian.
At Servest we like to roll up our sleeves and get the job done. We get to know our customer to understand their company and business, to deliver specialised solutions that work for them. Our Managed Solutions division are responsible for keeping The prospective employers' premises ship-shape. Inevitably from time to time, things go wrong - That's where you come in
There's no place for dripping taps, squeaky doors or leaky roofs on our watch
We're looking for outstanding customer service professionals whose natural skillto get the job done, quickly and efficiently whilst delighting our customers will ensure that dealing with the inconvenience of a cleaning or maintenance issue, was in fact, no issue at all.
You'll have earlier work experience in a customer focussed role and will have strong IT skills. You'll spend the majority of your time talking to our customers, logging maintenance jobs or updating them on progress so it goes without saying that you will have an exceptional phone manner.
The skillto multi-task and prioritise will be expected enabling you to keep things moving, resolving our customers' problems quickly. A sensational communicator you'll be able to engage with our customers to extract all the necessary information required to make sure we can get them the right technical help they need quickly and efficiently.
As a Helpdesk Customer Service Advisor your main responsibilities will be:
- Acting as a first point of contact, taking inbound calls from our customers, logging maintenance requirements
- Speaking with our partner sub-contractors to coordinate prompt and successful resolution of maintenance issues
- Updating trackers and reporting on job status and progress
- Contacting our customers and partner sub-contractors for follow ups and to keepmomentum of the job and to develop excellent customer relationships
- Taking ownership of e-mail inboxes, communicating with our customers and partners via e-mail
- Developing your knowledge of systems, processes and customer requirements, feeding back ideas on improvements and refinements and sharing your knowledge within your team
- Dealing with complaints and escalating to the appropriate point of contact
As a Helpdesk Customer Service Advisor you will demonstrate the following experience, skills and behaviours:
- A proven track record in providing excellent customer service in a customer-facing role
Key points: Competitive Salary plus Bonus incentives incentives & Great Benefits Do you enjoy being out on the road and meeting new people every day? Have you an electrical background mechanically minded and love problem solving? At Reintec we give a fully outsourced cleaning equipment service and we need customer focused Field Technicians to keepand repair the equipment that we have out on hire across Ireland. Who are Reintec?There s a good chance that you would have seen our cleaning equipment in airports, hospitals, school, offices and many more places across the UK. We give and keepa broad range of cleaning equipment including scrubber dryers, rotary polishers, vacuum cleaners, sweepers and escalator cleaners suitable for even the most demanding environments. What does the vacancy involve?Our customers are diverse and varied and we want to represent this in our network of customer facing Field Technicians. The Candidate ll make sure our robust, energy efficient cleaning equipment is working efficiently and that all services and repairs are completed on time. The Candidate ll take pride in your role and understand the importance a positive experience will make to our customers when dealing with a breakdown or repair in your region. The role is field based so you ll need a full UK drivers licence but we ll give you with a vehicle that s right for the job and all the spare parts needed to 'first time fix any call-outs that you attend. The Candidate really will be the face of the business and great customer service is something that really sets us apart from the rest. Our Field Technicians are always busy and so the skillto work well alongside our supportive network of colleagues and deliver the best service is something that is really important to us. Your conversation discuss issues and skillto positively interact, attention to detail and 'getting the job done right attitude are the key ingredients we re looking for and our experienced support teams will improve your technical and engineering knowledge throughout your career. Training - It s all about youEveryone at Reintec has everything they need to do their job successfully, confidently and safely. Our comprehensive training promotes smarter working and longer-lasting careers and everyone shares in our success. We understand that happy, qualified and engaged colleagues means satisfied customers, which is why we re committed to making sure that we thoroughly examineskills and needs, findtargets and opportunities and reward achievements. Ultimately, it means we focus on promoting from within which meets the needs of the business and meets the needs of our colleagues - everyone wins What are the benefits?We ll be honest - it s our colleagues that make us what we are. That s why we reward everyone s hard work with a benefits package that s been designed to suit our colleagues individual needs and attract a diverse scope of new colleagues to our family As well as a generous ..........
Key points: Customer Service Assistant - Mildenhall - £10.00p/h 9:00pm - 5:00pm (Mon - Fri) / 37.5 hour week A prominent company situated in Bury St. Edmunds are actively seeking for a personable Customer Service Assistant to be working with their establishment on a fixed term agreementfor an initial Ten weeks. This role will be predominantly dealing with an existing government scheme set in place, due to commence in February. Working within the busy Contact Centre, the vacancy of the Customer Service Assistant is the pivotal link between the business and its customers. The Candidate will be expected to be able to multi-task successfully, handling a high volume of incoming calls with customers, taking payments and dealing with bookings commonly over the phone. Reporting mainly to your supervisor some of the day-day tasks would include, but are not limited to: Answering incoming calls from local residentsDealing with enquiries and providing customers with relevant information about the schemeHelping customers through the payment processes via phone, email and webOperating a mapping system to be able to successfully locate residence s correct address detailsResolving difficult customer situations in a professional mannerResponding to missed/backdated calls from customersAny other duties requested by your Supervisor To be considered you should have: earlier Customer Service experience.requiredIT Competent (Excel, Word Outlook)A well-spoken professional phone mannerOpen and approachable personality This is an exciting chance to work company that prides themselves on their proven track record of professionalism excellent customer service. Want to make an application? Please apply online, or alternatively deliver your curriculum vitae (CV) to Callum at.Want to find out more? For more and comprehensive information and details on this role, call Callum at our Thetford Office on . ..........