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Typical Job ad below for Norwich or nearby locations (shown as example for job requirements and responsibilities):


Example vacancy only:
Customer Service Team Assistant

The prospective employer was seeking to recruit to the vacancy of Customer Service Team Assistant based at their premises near Norwich.
Confirming that T&C’s have been agreed Validating supplier quotes to ensure delivery dates and prices are acceptable Order acknowledging to customer Liaising with other departments, if required Raising job cards Raising company based paperwork if required i.
Please note this job for Customer Service Team Assistant was advertised some time ago and is now withdrawn.
1. Responsibilities Reviewing order received against quote lines, quote etc.
2. hire agreements, damage reports, delivery notes Raising activities on other departments i. Many opportunities within the organisation. PO requests, Shipping instructions Producing a range of deliverable documentation, including but not limited to, certificates, certificates of conformities etc Liaising with customer to keep them recent or current on progress of order Managing costings and reporting if margins fall below agreed rate Manage quality issues regarding a customer order (raising NCRs if required) Raising after sales calls WIP Raising invoice and credits through Sage Skills & Qualities Knowledge of Microsoft office package including Outlook Excellent telephone manner Good email etiquette Common Sense Computer literate .
(N.B. Customer Service Team Assistant is shown for research purposes only.)
hire agreements, damage reports, delivery notes Raising activities on other departments i
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Morrisons Jobs in Norwich


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Updated: 29/04/17

Retail Sales Assistant

Location: Norwich Norfolk Jobs

Key points: Warings Furniture is looking for a Part Time Retail Sales Assistant to join our team at our New Concept Retail Furniture Store in Norwich and become an ambassador for our brand. Warings Furniture Ltd manufactures and supplies furniture to many of the top brand restaurants and hotels nationwide and we work with many designers to set the new furniture trends of the future. From our Norwich Store we showcase these new designs and trends and bringing them to the high street before they are available elsewhere. We also have a concession for Catesbys plus are stockists for Farrow & Ball paint and wallpaper. The Retail Sales Assistant’s role is to provide assistance and excellent customer service to all Warings Furniture’s customers. More experienced shop assistants may be nominated to be key holders and take responsibility for cashing up and closing the Store at the end of the working day. We are looking for enthusiastic, cheerful and friendly staff with retail store experience. Applicants should be of smart appearance, have an outgoing personality, be polite, naturally helpful, approachable and dependable with a “can do” attitude. They must also be confident and assertive and enjoy working with the public. Experience working within a retail furniture store would be an advantage, but is not really necessary, as full training will be given. RESPONSIBILITIES: • Participating in the day to day running of the Store • Advising and promoting our products to our customers • Offering excellent customer service to our customers, responding to customer questions • Processing sales • Operating the till and accurately handling cash, cheque and credit/debit cards payments • Assisting in changing the displays of stock in the store • Assisting with deliveries, unpacking stock • Assisting with steady stock checks and annual stock takes • Keeping the store and displays clean and tidy at all times • Ensuring all health and safety procedures are successfully carried out and that fire exits and escape routes are kept free from obstruction • Being vigilant at all times and to help minimise stock loss • Any other duties as required by Warings Furniture Ltd required SKILLS/EXPERIENCE: • Must have previous retail experience in a similar role • exemplary conversational and communication skills with the ability to communicate on all levels • practical approach with a “can do” attitude • Ability to approach customers and engage their interest and promote our products • Ability to show exceptional customer service standards • Understanding of the one-to-one consultancy of a luxury market • Good literacy and numeracy skills • Must be a team player • Ability to use own initiative • Flexible approach to working time, prepared to work weekends and bank holidays We look forward to hearing from you if you think you&# ..........

03/04 * - Part Time Customer Service Advisors    Location: Norwich Jobs

Key points: This is a part time role offering 20 hours (working) per week, Weekdays 4.00 - 8.00pm, paying £8.20 per hour plus an extra £2.50 per hour for working weekends and after 6.00pm during the week. INTERVIEWS ARE SCHEDULED FOR FRIDAY 7TH APRIL The role will is based in the after sales dept and sales team and Your job duties will include being responsible for:
* To welcome new customers and help deliver a positive experience.
* To tell customers of the next stages of their project.
* To check customer records and details are correct and that they have received the correct information, and ask them a satisfaction survey.
* To highlight any issues or concerns and pass details onto the relevant department. Along with excellent customer service skills the employee will have:
* The skillto deal with high volumes of calls
* changeand be flexible
* Prioritise work load
* Excellent organisational skills
* earlier work experience within telephone customer service would be an advantage If you have the above skills and experience and are available to interview on Friday 7th April then send your CV by applying to the advert or call Kim Babb at Select Appointments (Apply online only) for more and comprehensive information and details ..........

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Weekend Customer Service Advisor

Location: Norwich Norfolk Jobs

Key points: Weekend Customer Service Advisor Experienced Customer Service Advisor - Weekends Outskirts of city £7.00ph As a candidate, are you looking for extra income? Have you experience in a call centre based customer services environment? Do you thrive on delivering a high standard of customer service? My client, based on the outskirts of Norwich are seeking two experienced Customer Service Advisor’s to join their friendly team based on the outskirts of Norwich. Working Saturday & Sunday – 16 hours per week (8-5 / 9-6 / 10-7 / 11-8) – with the possibility for additional overtime - the employee will be providing a professional customer experience to customers on both a business to business / business to consumer level. The Candidate must have previous work experience in a call centre based customer services environment, alongside good keyboard skills, accurate database entry, professional telephone manner and good organisation skills. This will initially be a six month FTC with a view for longer term employment opportunities. Car parking available in the vicinity. Accessible by public transport from Norwich city centre £7.00ph, ASAP start. To apply for this job vacancy offer, Contact Becky Headden or email your CV Alternatively, go to our website for more opportunities & information on OSR Recruitment. *We will endeavour to contact you within 48 hrs. Due to the volume of applications we receive on a daily basis, if you haven’t heard from us within 4 working days consider your application unsuccessful ..........

Multilingual Customer Service Advisor

Location: Norwich Norfolk Jobs

Key points: The prospective employer based near of Norwich is seeking a Multilingual Telesales Executive. The role will involve contacting businesses within France and Germany in order to qualify business opportunities, selling the services and further developing relationships. Applicants will need to be experienced in cold calling with a successful selling background and fluent in both French and German (with the confidence to communicate at business level). This is an initially an ongoing temporary position to start at the beginning of May, hours of work will be Weekdays 8am-5pm. The hourly rate will be flexible dependant on skills and experience. Office Angels are an equal opportunities employer Office Angels are acting as an Employment Business in relation to this position ..........

29/04 - Morrisons jobs in Norwich

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06/04 * - Sales Administrator / Customer Service Administrator ...    Location: Bury St Edmunds Jobs

Key points: Sales Administrator / Customer Service Administrator - Spider Recruitment Services are excited to be supporting an Award Winning Company, who are market leading experts in their search for a Sales Administrator / Customer Service Administrator. The prospective employer designs and manufactures a prestigious range of high quality buildings in their factory near Bury St Edmunds and are ready to launch an exciting new product that has already received a tremendous amount of interest. They strive to be an exceptional organisation and a progressive employer of exceptional people who make global class, beautiful products. As the Sales Administrator / Customer Service Administrator the employee will be the first point of contact for all new enquiries via telephone and the employee will ensure that exceptional customer service is delivered internally and externally at all times. Providing high quality, successful administration to the sales function, maximising opportunities to convert enquiries into sales, other key duties will include: - Producing, sending and following up customer quotations - Actively maintaining and managing the customer database - Arranging customer site surveys - Compiling and dispatching catalogues - Delivering first class support to the Head of Sales and surveyors - Maintaining and developing relationships with customers via telephone and emails to ensure queries, concerns and support are successfully dealt with - Providing support to colleagues and other teams in the organisation where called for Skills and attributes called for: - Maths and English Language GCSE or equivalent - Experience delivering high quality work to deadlines - Exceptional communication skills - Computer literate with a sound knowledge of Microsoft Office, primarily Word, Excel and Outlook - earlier work experience of a support role and/or database management, preferably ACT & QuickBooks - Good geographical knowledge - Meticulous attention to detail, high quality completer/finisher - Self-starter, enthusiastic, energetic, flexible and confident - Resourceful, logical and organised - Approachable and able to successfully build rapport with a diverse range of people - skillto problem solve and negotiate - Commitment to producing high quality work - skillto successfully changeto change - Flexible approach to working hours (working) - Be inquisitive and use every opportunity to increase knowledge, develop skills and abilities This position with this award winning company is offered on a permanent basis with a salary of £17, 000-£19, 000 per year. Based on the outskirts of Bury St Edmunds, they are easily accessible from the A14. If you are seeking to employ your next challenge, naturally self-motivated and would love to be part of an exciting new opportunity then our client would love to hear from you. Please send a completely up to date CV which outlines your relevant experience for this rol ..........

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Morrisons jobs in the area of Norwich

31/03 * - Customer Service Advisor    Location: Ipswich Jobs

Key points: Customer Service Advisor Spider Recruitment Services are d to be supporting a highly-regarded company in their search for a Customer Service Advisor based in Ipswich. This company is a well-known electrical supplier, who pride themselves on their exceptional levels of customer service. As a Customer Service Advisor, the employee will deliver award winning customer service whilst proactively managing a portfolio of customers. the employee will be expected to produce accurate and timely invoices and will be the dedicated point of contact for customers ensuring that any queries raised either by telephone or e-mail are handled politely and efficiently. Other key responsibilities within this role: - Act as the dedicated point of contact for a portfolio of customers, for end to end queries. - Respond to customer queries within 24 hours (working) of receipt - Establish successful working partnerships with other departments and colleagues to maximise operational performance - Ensure both internal and industry requirements are adhered to, including successful Complaint Handling Standards and other company policies and procedures - Manage system work lists (to do lists) to ensure portfolio maintains a `healthy` condition - Ensure that industry data is transferred and action taken between customer, broker third parties and intermediaries in a timely manner - Use multiple systems/online platforms to ensure all customer information is consistently up to date - Produce accurate invoices - Manage cash forecast spreadsheets on a daily basis, detailing agreed payment dates and amounts The successful candidate will be able to show evidence of the following skills and attributes: - earlier customer service practical working experience - Experience of working in a busy office environment - skillto take ownership work proactively - skillto take ownership of customer queries - Excellent organisational skills and the skillto work proactively - skillto be flexible and changeto change - Good problem solving skills - A team player - Excellent written and verbal communication skills - PC literate specifically in Microsoft Word, Excel, Outlook and PowerPoint On offer is a salary of £16500 which will increase to £17500 per year on successful completion of probation. After the initial probation period there are a variety of benefits on offer, 25 days` annual leave plus 8 bank holidays, pension scheme, life assurance cover, eyecare vouchers, discounted membership at DW Fitness and the cycle to work scheme. This is a sensational opportunity to join a well-established company and work with an extremely dedicated team. nb that candidates who meet the criteria and are successful through the first stage of the process will be invited to attend a Recruitment Evening on April 18th 2017 If you have the relevant skills and experience and would like to join this incredibly successful company, apply by forwarding an up to date CV ..........

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Business info for the retail sector    Retail online magazine

10/04 * - Customer Service Advisor    Location: Ipswich Jobs

Key points: Customer Service - 12 Month agreement Ipswich £18, 000 - £22, 000 We are currently working with our Ipswich based client to help them in their recruitment of a dedicated customer service executive to cover a 12 month mat cover role. This role is interesting and varied and not a call centre, it is a client account management role with some head on, telephone and email communications. The ideal candidate for this role will have Business to business customer service including managing payments, credit control to a small extent, invoice queries and reconciling charges. This is an exciting and rewarding role with opportunity open to the right candidate to broaden their knowledge and experience Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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03/04 * - Nights Helpdesk Customer Service Advisor    Location: Bury St Edmunds Jobs

Key points: Vacancy Reference: GRP-BSE-ES-1201 Job Title: Nights Helpdesk Customer Service Advisor Job Type: Full Time; Shifts 4 On 4 Off; Permanent Location: Bury St Edmunds You`re a night owl.. You`re a doer, a fixer, a let`s sort this outer…… You`re a Servestian. At Servest we like to roll up our sleeves and get the job done. We get to know our customer, to understand their business, to deliver specialised solutions that work for them. Our Managed Solutions division are responsible for keeping our clients` premises ship-shape. Inevitably from time to time, things go wrong - That`s where you come in There`s no place for dripping taps, squeaky doors or leaky roofs on our watch We`re seeking to employ exceptional customer service professionals whose natural skillto get the job done, quickly and efficiently whilst delighting our customers will ensure that dealing with the inconvenience of a cleaning or maintenance issue, was in fact, no issue at all. You`ll have earlier work experience in a customer focussed role and will have strong IT skills. You`ll spend the majority of your time talking to our customers, logging maintenance jobs or updating them on progress so it goes without saying that the employee will have an exceptional telephone manner. The skillto multi-task and prioritise will be called for, enabling you to keep things moving, resolving our customers` problems quickly. A sensational communicator, you`ll be able to engage with our customers to extract all the necessary information called for to ensure we can get them the right technical help they need, quickly and efficiently. As a Helpdesk Customer Service Advisor, your main responsibilities will be: - Acting as a first point of contact, taking inbound calls from our customers, logging maintenance requirements - Speaking with our partner sub-contractors to coordinate prompt and successful resolution of maintenance issues - Updating trackers and reporting on job status and progress - Contacting our customers and partner sub-contractors for follow ups and to keepmomentum of the job and to develop excellent customer relationships - Taking ownership of e-mail inboxes, communicating with our customers and partners via e-mail - Developing your knowledge of systems, processes and customer requirements, feeding back ideas on improvements and refinements and sharing your knowledge within your team - Dealing with complaints and escalating to the appropriate point of contact As a Helpdesk Customer Service Advisor, your main responsibilities will be: - A proven track record in providing excellent customer service in a customer-facing role - exemplary conversational and communication skills, both verbally and written - A genuine desire to give first class customer service every time - An empathetic and understanding approach, with an skillto influence, instil confidence and where it proves necessary, de-escalate complaints - A true team pla ..........

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04/04 * - Customer Service Adviser    Location: Sudbury Jobs

Key points: Duties include: Answering inbound phone calls and speaking with callers who are enquiring on the status of properties and if they are still available Arranging viewings for customers and liaising with estate agents Updating customer and sending out email written confirmations Must have a confident and professional telephone manner, and be experienced dealing with a high volume of calls Good computer skills using Microsoft Word and Outlook £7.50 per hour Monday-Friday, 8:30am-5:30pm If you have any questions call (Apply online only) and ask to speak with Kate, alternatively you can email me on: (url removed) nb that if you have not been contacted within 7 days your application for this job vacancy offer has been unsuccessful ..........

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07/04 * - Customer Service Coordinator    Location: Bury St Edmunds Jobs

Key points: My client which is based near of Bury St Edmunds is seeking a Customer Service Co-ordinator/Administrator to be responsible for the implementation of their client communication strategy, with focus on meeting client service levels and maintaining quality relationships. This is a superb opportunity for a candidate with sound customer service or sales experience to develop in a dynamic, send thinking firm where there will be opportunity to develop and progress. Seeking a candidate who has the skillto work within a busy successful sales environment, communicating with delegates and clients, with the skillto co-ordinate the training program and work with the sales dept and sales team to promote the company.  Development will be available to build upon the role and enter into Sales if desired. Duties will consist of:- Welcoming students onto programs at HQ Following up post-program response critiques Following up all students who have recently attended programs to gain vital response Reaching out to clients for repeat business. Following up lost opportunities from a client response Arranging student places for clients Coordinate re-certifications Helping the business to learn more about each client, their organisation hierarchy and company structures planOn-Site Training placements for qualified students Assist the finance department when chasing payments Coordinate Masters Degree enquiries and assist with the process through to registration (working with Universities) Attend meetings/networking sessions/events when applicable Assist with other tasks as directed by the Global Account Director A full job description is available for review, Contact (url removed) alterntively contact 07764959511 ..........

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31/03 * - Customer Service Representative    Location: Ipswich Jobs

Key points: As a candidate, are you seeking to employ a summer job or for a new challenge? Keep on reading as this role may be for you Adecco, UK #39;s largest Recruitment agency, is currently employing for Customer Service Representatives to join a multinational Insurance company based in Ipswich. Paying £8.50 per hour, Your job duties will include being responsible for working full time hours (working) between the hours (working) 8 am - 9 PM (Mon - Fri) and will be expected to work one Saturday and one Sunday per month. The hours (working) will be based on a rotating shift pattern. nb this is a temporary assignment for 3 months initially. As a Customer Service Representative, Your job duties will include being responsible for answering inbound calls from prospective customers who are looking to get quotes for insurance. the employee will also be responsible for updating records of existing policy holders. The successful candidate will: - have earlier customer service practical working experience (head on or over the phone) - be IT Literate - Educated to GCSE levels If you have any earlier customer service practical working experience (whether head on or in a call centre), and are looking to join a fun a lively team, then make an application today Perks of the job: - 28 days holiday (pro-rata) - Free hot drinks - Fun and lively company - Part time workers accepted nb this is a temporary agreementfor 3 months initially. Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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05/04 * - Customer Service Administrator / Sales Administrator ...    Location: Ipswich Jobs

Key points: Customer Service Administrator / Sales Administrator - As a candidate, are you an experienced administrator who is extremely customer focussed? Spider Recruitment Services are currently advertising for a Customer Service Administrator / Sales Administrator. Based on the Ipswich outskirts this key focus on this role is to give practical support to the sales, customer service and administration teams. the employee will thrive on being part of a fast paced environment and have the skillto follow up on customer service and sales enquires while providing first class support at all times. As a Customer Service / Sales Administrator the employee will also be responsible for the following: - Assisting with enquires and issues via telephone/email with trade and direct retail customers - Process orders and invoices - Process credit card payments for direct sales - Assisting with the dealing with and dispatch of spare parts and products - Preparation of workshop assembly sheets - give support to sales e.g. brochure downloads - Contacting customers to follow up leads - Creating and building relationships with their UK Dealer Network - Assisting with shows and exhibitions when called for - Managing the general inbox, directing and general customer and client enquiries to correct department or contact - Credit control for customers - Assist with any Adhoc tasks as and when called for The ideal candidate will possess the following skills and attributes: - 2 years minimum experience within an office environment in a sales/customer driven role - Excellent customer service skills - Strong interpersonal and communication skills - Proactive and willing to assist colleagues - skillto work independently and as part of a team - A keen interest in sales, marketing and administration - skillto speak a European language is advantageous - sensational telephone manner - skillto work occasional weekends or commit to overnight stays to attend exhibitions - Full clean driving license - Good IT skills and confident using Microsoft packages If you are find outd, driven and looking to join a company who pride themselves on providing innovative and affordable solutions based on the needs of the current market then apply by forwarding your CV as soon as possible. A European language would be preferred and advantageous. On offer is a salary of £20000-£22000 per year. This is a full time position and onsite parking is available. This vacancy is being advertised by Spider. We give an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex and Cambridgeshire. By applying for this role, you give permission for Spider to send your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Spider will not send or use your personal information for any other purposes other th ..........

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Morrisons vacancies in Norwich: Jobs above: 1-12 | Next of 17 Jobs found

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