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Typical Job ad below for Norwich or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Part Time Customer Service

We are currently employing for experienced Customer Service Representatives to work in a busy in bound call centre.
Part time hours will then reduce to Monday, Tuesday and Friday 9am - 5pm.
Please note this job for Part Time Customer Service was advertised some time ago and is now withdrawn.
1. You must be available to start on the 18th June working full time Monday - Friday 9am - 5pm for the first 2 weeks for training.
2. . Many opportunities within the organisation. .
(N.B. Part Time Customer Service is shown for research purposes only.)

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Tesco jobs or similar/near:
Norwich
Updated: 24/08/16


17/08 - Account Management Customer Service Agent    Location: East Anglia Norfolk Norwich ... Jobs

Key points: Account Management Customer Service Agent The prospective employer is a Business Process Outsourcing company and is the leading global provider of customised Corporate Information Solutions. They build client solutions that are on-site, off-site and offshore. Employees give services ranging from creative design through scanning to digital output and multi-channel distribution. As the majority of their operational roles are based within clients' offices, they offer opportunities in a multitude of diverse and often prestigious environments. Their clients are typically established FTSE100 or Fortune 500 firms and their organisation secure the services of more than 10, 000 staff globalwide. Position: Account Management Customer Service Agent Job offer is situated in Norwich Hours: Monday - Friday, 08:00 - 18:00 rotating shift. Remuneration is £14, 196 per year ROLE: Offer a high level of customer service to all accounts and contacts, responding to all orders and enquiries consistently and professionally. Positively represent the company and its products, ensuring existing relationships are maintained. RESPONSIBILITIES: - Ensure all customer written orders and enquiries are processed within specific contractual agreement / service level agreements and within company targets. - Answer all phone calls within agreed contractual / company targets. - Build strong relationships with customers. - Ensure customer issues are dealt with in an efficient manner and within agreed company targets, using the appropriate escalation process if necessary. - Assist in answering general calls from multiple inbound line services for both TSO and third party clients. - Build customer's interest in the services and products offered by TSO, cross-selling and up-selling as appropriate. - Report steadyly to team leader on all activities relating to this role. required SKILLS / EXPERIENCE: - Strong communication - able to convey information clearly and confidently, using the appropriate communication method. - Planning and organising able to co-ordinate the demands of different tasks and deadlines to manage own workload and prioritise tasks. - Customer focused able to relate and respond directly to customer needs. - Strong people skills - developing, building and maintaining successful and appropriate relationships with a variety of people at different levels. - Computer skills knowledge of Microsoft Office and the skillto learn in-house system. - Self-management able to work on own initiative with minimal supervision and as part of a co-ordinated group. - Business aware able to highlight new business practices that could be introduced or suggest possible modifications to existing practices that could reduce the risk of customer dissatisfaction or possible cancellation. - Reliability able to show dependability, consistency and commitment to self and others. - Adaptability able to respond to new developments by taking on new tasks and roles ..........

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24/08 - Sales Consultant / Customer Service Coordinator    Location: Norfolk Norwich East Anglia Jobs

Key points: Our prestigious manufacturing Client is seeking a talented and knowledgable Sales/Business Development Consultant to be working with the teamSkills and Knowledge Strong commercial awareness and customer influencing skills Superior knowledge of all aspects of working within a sales environment (product knowledge, company knowledge etc.) Excellent phone manner/conversation discuss issues and skillto positively interact Happy/confident working in a target driven environment Business development skills (you will need to illustrate how you have pro-actively grown developed business within earlier organisations through outbound sales) Your drive and enthusiasm must ensure that opportunities are maximised at all times The Candidate need to enjoy working within a fast paced environment doing a 360 roleDuties and Vacancy responsibilities successful funnel management, receiving and nurturing leads to close through e.g. qualifying, successful follow up, support, preparation of quotes and pricing Liaising with other teams e.g. on technical or financial details Preparation of sales statistics and reports Customer visits as and when required and support thereof give input and support for the development and implementation of the overall commercial strategyQualifications and Experience earlier technical or sales engineering background or strong affinity with similar products and production environments Outbound sales /Business Development experienceExcellent bonus packageTodd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I'm afraid we are unable to respond to everyone individually however your details will stay on file should another suitable opportunity become available moving forward.If we can take your application further we will of course be in touch.Todd Hayes is acting as an Employment Business in relation to this vacancy.Todd Hayes Ltd.This job was initially submitted as www.totaljobs.com/job/66358133 ..........

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17/08 - Gateline (ATG) Officer/Customer Service    Location: East Anglia Norfolk Norwich Jobs

Key points: SUMMARYJob Title: Gateline (ATG) Officer/Customer Service Reporting to: GateLine (ATG) Supervisor Job offer is situated in NorwichHours of Work: Between Twenty to Forty Hours Per Week. We can also offer extra hours over and above these mainhours working alongside our Events team (Stewarding ect) Basic rate of pay:£7.20 Per hour All submissions must include a CV and will be sent to the employing supervisor Laura Edkins.JOB OVERVIEWCarlisle are currently seeking a Gateline Assistant to deliver a safe, attractive retail station environment, participating in the safe running of trains and a safe station environment by complying with the Rule Book and local safety directory, promoting all relevant marketing literature and service information and providing the highest possible standard of advice, information and service to our customers. An awareness of Ticketing & Settlement Agreement and Station Access Agreement as far as they affect the station operationImportant job duties AND RESPONSIBILITIESThis role will include a variety of tasks including the following:Comply with all safety requirements as defined ensuring personal safety and that of others at all times. Communicate successfully with other staff and customers in the interests of safety and customer service using information systems as supplied. Respond to customer requirements and produce solutions by carrying out the Customer recovery policy, keeping business needs in mind. Report delays, irsteadyities, equipment failures or any incident affecting, or which may affect, the safety of the line or service to the customer. Carry out emergency procedures as near by specified & a note in Station Log Book while you resume duty. Ensure currency of all Rules, Notices and Retail circulars and publications that may affect your working environment or product knowledge. Carry out general cleaning duties in accordance with laid down schedule on Gated Area & surrounding with Gate Bin too. Ensure that ticket gates are functioning correctly Actively check tickets Actively comply with the detail of the Security Advice Booklet and local security arrangements.Qualifications and Experiencerequired:Written Communication - Writes in a clear and concise manner using appropriate grammar style and language for the reader. Oral Communication - speaks clearly, fluently and in a compelling manner to both individuals and groups, holds others attention when speaking. Must be located within reasonable distance of work location and able to show they can travel to location of work for prompt start to the shift.Desirable:Resilience - Maintains successful work behavior in the face of setbacks or pressure. Remains calm, stable and in control.COMPETENCIESPersonal Attributes:Customer Service Orientation - Proactively seeks to service and help the customer and is empathetic towards customer needs listens and gets on with them. Actively works towards customer recovery.Flexibility - ..........

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Multilingual Customer Service Advisor

Location: Norwich Norfolk Jobs

Key points: The prospective employer based near of Norwich is seeking a Multilingual Telesales Executive. The role will involve contacting businesses within France and Germany in order to qualify business opportunities, selling the services and further developing relationships. Applicants will need to be experienced in cold calling with a successful selling background and fluent in both French and German (with the confidence to communicate at business level). This is an initially an ongoing temporary position to start at the beginning of May, hours of work will be Weekdays 8am-5pm. The hourly rate will be flexible dependant on skills and experience. Office Angels are an equal opportunities employer Office Angels are acting as an Employment Business in relation to this position ..........

Full Details.... Multilingual Customer Service Advisor

24/08 - Tesco jobs in Norwich

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18/08 - Head of Customer Service    Location: East Anglia Norfolk Norwich Jobs

Key points: First UK Bus has a permanent position available for a Head of Customer Services.The purpose of this role is to Manages the UK Customer Service and Customer Relations teams of around 50FTE to deliver and develop the service they give to First Bus customers. As a Head of Customer Services you will manage customer contact across a variety of channels and ensure contacts are handled within expected target timescales to the expected quality standardsThe Candidate will be a champion of the customer within the business to help and drive improvements that reduce complaints and unnecessary customer contact and improve the customer experienceImportant job duties :Manage, mentor and develop the team leaders within Customer ServicesEnsure that phone calls, email and social media enquiries are handled in a professional, personal manner and recorded / logged as requiredManage and develop quality standards for all contact channelsEnsure a process is in place for managing the personal progress of all staff in customer services through PDPs and training needs analysis, quality response and drive an active coaching culture with individual coaching plansManage a response process to checkcustomer satisfaction with the service provided and use response to drive improvements within the departmentEnsure processes are in place for communicating information to all team members as needed new products and prices, service updates and so onEnsure urgent, sensitive and high level' issues are dealt with on a priority basis through escalation as necessary to the relevant managerMonitor volumes of work received and plan resource to give enough staffing cover where required including peak times' around service changes and periods of inclement weather.Be flexible with working hours as necessary to meet department and customer needs.Develop a strong knowledge of the national Bus operating environment and applicable legislation.Close partnership working with key internal stakeholders such as First's UK Bus operating companies and external bodies such as Bus Users UK and Transport Focus.Produce reports, management information and presentations as required to communicate within the businessConceive and implement new initiatives to improve Customer Services operationSupport or drive internal projects to improve the customer experience at First Bus, for example through complaint reduction increased self service capability and improved internal processesSpecial Working Conditions:Ability to work a variety of hours in line with the operating hours of the Customer Service function ensuring steady contact with all team leadersSkills, Experience and Qualifications Required:Strong team leadership qualities and proven management experience of a similar sized customer service operation ideally across more than one locationProven experience of driving change and improvements in service teamsAbility to coach individuals and encourage best practice.Confident and diplomatic communicat ..........

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Tesco jobs in the area of Norwich

Weekend Customer Service Advisor

Location: Norwich Norfolk Jobs

Key points: Weekend Customer Service Advisor Experienced Customer Service Advisor - Weekends Outskirts of city £7.00ph As a candidate, are you looking for extra income? Have you experience in a call centre based customer services environment? Do you thrive on delivering a high standard of customer service? My client, based on the outskirts of Norwich are seeking two experienced Customer Service Advisor’s to join their friendly team based on the outskirts of Norwich. Working Saturday & Sunday – 16 hours per week (8-5 / 9-6 / 10-7 / 11-8) – with the possibility for additional overtime - the employee will be providing a professional customer experience to customers on both a business to business / business to consumer level. The Candidate must have previous work experience in a call centre based customer services environment, alongside good keyboard skills, accurate database entry, professional telephone manner and good organisation skills. This will initially be a six month FTC with a view for longer term employment opportunities. Car parking available in the vicinity. Accessible by public transport from Norwich city centre £7.00ph, ASAP start. To apply for this job vacancy offer, Contact Becky Headden or email your CV Alternatively, go to our website for more opportunities & information on OSR Recruitment. *We will endeavour to contact you within 48 hrs. Due to the volume of applications we receive on a daily basis, if you haven’t heard from us within 4 working days consider your application unsuccessful ..........

Full Details.... Weekend Customer Service Advisor

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17/08 - Helpdesk Customer Service Advisor    Location: East Anglia Bury St Edmunds Suffolk ... Jobs

Key points: The prospective employer is seeking outstanding customer service professionals whose natural skillto get the job done, quickly and efficiently whilst delighting their customers will ensure that dealing with the inconvenience of a cleaning or maintenance issue, was in fact, no issue at all.

The Candidate ll have earlier work experience in a customer focussed role and will have strong IT skills. The Candidate ll spend the majority of your time talking to our customers, logging maintenance jobs or updating them on progress so it goes without saying that you will have an exceptional phone manner.

The skillto multi-task and prioritise will be expected enabling you to keep things moving, resolving customer problems quickly. A sensational communicator you ll be able to engage with customers to extract all the necessary information required to make sure The prospective employer can get them the right technical help they need quickly and efficiently.

As a Helpdesk Customer Service Advisor your main responsibilities will be:

- Acting as a first point of contact, taking inbound calls from customers, logging maintenance requirements
- Speaking with partner sub-contractors to coordinate prompt and successful resolution of maintenance issues
- Updating trackers and reporting on job status and progress
- Contacting customers and partner sub-contractors for follow ups and to keepmomentum of the job and to develop excellent customer relationships
- Taking ownership of e-mail inboxes, communicating with customers and partners via e-mail
- Developing your knowledge of systems, processes and customer requirements, feeding back ideas on improvements and refinements and sharing your knowledge within your team
- Dealing with complaints and escalating to the appropriate point of contact

As a Helpdesk Customer Service Advisor your main responsibilities will be:

- A proven track record in providing excellent customer service in a customer-facing role
- exemplary conversational and conversation discuss issues and skillto positively interact, both verbally and written
- A genuine desire to give first class customer service every time
- An empathetic and understanding approach, with an skillto influence, instil confidence and where it proves necessary, de-escalate complaints
- A true team player you will thrive in a collaborative environment and will contribute fully to the success of your team
- The skillto multi-task, organise and prioritise your workload successfully to meet the demands of the business and delight our customers
- An inquisitive, creative and problem-solving personality, you will work with initiative and will take ownership of tasks, driving them through to completion
- Flexible and adaptable, the employee will be ever ready to react and respond in an effort to improve the service you offer you will embrace change ..........

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17/08 - Customer Service Manager    Location: Suffolk East Anglia Lowestoft ... Jobs

Key points: The prospective employer a UK leading manufacturing company, are seeking a Customer Service Manager to be working with the team. As a jobseeker are you a passionate, enterprising professional with a background in customer service management?. Can you help drive the business send support company goals and improve profitability?. Have you excellent customer service skills? If so, then this could be the vacancy for you The purpose of this role is to lead and manage the Customer Services team to help the strategy that drives the business. The successful jobseeker for this new vacancy will come from a similar role and have a dedicated approach to customer service and the desire to always excel at delivering outstanding customer services. Working with the Director of Sales and Marketing to develop an annual workforce plan to achieve the highest possible levels of customer service. Your job duties will include being responsible for the smooth running of the customer service team sales office staff, managing change and facilitating growth by creating a harmonious, empowered and motivated team, developing personal and organisational capability by: Participate in weekly/monthly management meetings in relation to sales/order level/ team workload and manage the subsequent reallocation of work Manage team development, focusing on continuous improvement on phone manner and email/written communications to make sure all customer communications are dealt with in a timely and professional manner Manage the team on a day-to-day basis, including ongoing individual development, through 1:1 meetings, inductions, appraisals and identifying training needs Carry out monthly briefings and daily 5-minute team reviews/improvement meetings to make sure the most up to date company developments are consistently communicated.Review, examineand report on competitor behaviour.Provide continuous support to the team on all customer service interactions including dealing with the most complex customer queries/complaints Support/liaise with other managers/facilitators across the business to make sure the team and company targets are achieved Managing and controlling projects in line with company targets/objectives Assist with daily, weekly and monthly in depth sales analysis and reports.Build and keepgood personable working relationships with customers and overall contact database Carry out any other duties that are reasonably requested of you in any area of the business Successful jobseekers will have: earlier work experience in a similar role A passion for delivering excellent customer service The skillto adjust to changing conditions and re-prioritise accordingly Good judgement, a key eye for attention to detail and quality exemplary conversational and conversation discuss issues and skillto positively interact and the skillto deal successfully with prestigious customers/clients Good working knowledge and experience of using Microsoft Software ..........

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18/08 - Trainee Driver Sales Open to Car Owners No experience necessary ...    Location: East Anglia Suffolk Ipswich Jobs

Key points: As a jobseeker are you seeking a complete change in career? Would you like to keepyour earnings at £800+ per week? Would you like to work for an organisation with a clear progression path? This is a unique career change opportunity with comprehensive training and support, enabling you to carve out a new career using your current skills. Entu Plc is one of the UK's Leading Energy Efficient Home Enhancement Companies. We are now searching for gifted and driven individuals to be working with our team asTrainee Driver Sales, working with customers to enhance their surroundings. The ideal jobseeker for this new vacancy should:Have earlier work experience gained in a customer related sectorHave willingness to learn new skillsBe open to continuous learning and developmentPossess a positive outlook with a high levels of confidence and determinationAn successful communicator with customer focusAbility to operate professionally Be comfortable working with customers face to face in their own homeHave the use of a car and mobile for work purposesWe give you with:Comprehensive induction programGuaranteed incomeContinuous opportunities for self-developmentNurturing culture with supportive structure3 qualified local customer appointments arranged for you each dayUncapped industry leading bonus structure, the harder you work the more money you will makeWeekly pay + uncapped bonusOpportunities to progress into managementRealistic earnings of over £50K+ per year in your first yearImmediate start for the right jobseekersmake an application today by clicking the apply button and completing the online application. Fast track to interview TEXT ENTU Z to 07794 219009 including your name, location notice period and email address. We will planyou interview withintwo working days.We welcome jobseekers with any earlier work experience in the following areas: joiner plumber civil engineering, pipe fitter plasterer labourer gas safe, roofing, engineer sprinklers, project manager contracts manager site manager site supervisor gas engineer installation and fit out.This job was initially submitted as www.totaljobs.com/job/66385162 ..........

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Tesco vacancies in Norwich: Jobs above: 1-9 | 9 Jobs found

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