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Typical Job ad below for Norwich or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Team Assistant

The prospective employer was seeking to recruit to the vacancy of Customer Service Team Assistant based at their premises near Norwich.
Confirming that T&C’s have been agreed Validating supplier quotes to ensure delivery dates and prices are acceptable Order acknowledging to customer Liaising with other departments, if required Raising job cards Raising company based paperwork if required i.
Please note this job for Customer Service Team Assistant was advertised some time ago and is now withdrawn.
1. Responsibilities Reviewing order received against quote lines, quote etc.
2. hire agreements, damage reports, delivery notes Raising activities on other departments i. Many opportunities within the organisation. PO requests, Shipping instructions Producing a range of deliverable documentation, including but not limited to, certificates, certificates of conformities etc Liaising with customer to keep them recent or current on progress of order Managing costings and reporting if margins fall below agreed rate Manage quality issues regarding a customer order (raising NCRs if required) Raising after sales calls WIP Raising invoice and credits through Sage Skills & Qualities Knowledge of Microsoft office package including Outlook Excellent telephone manner Good email etiquette Common Sense Computer literate .
(N.B. Customer Service Team Assistant is shown for research purposes only.)
hire agreements, damage reports, delivery notes Raising activities on other departments i
Find Yarmouth or Lowestoft as well as Norwich jobs on the right.

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As well as jobs in Norwich find on Amber Jobs a range of vacancies such as jobs in Thetford, jobs in Swaffham and Food retail Jobs in Lowestoft. Also Supermarket vacancies in Bury.

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Tesco jobs or similar/near:
Norwich
Updated: 24/03/17


24/02 * - Customer Service Advisor    Location: Norwich Jobs

Key points: Customer Service Advisor-Aviva Salary - Up to £16, 087 per year Location -Norwich Contract- Permanent hours (working) -35-40 Shifts-Between 8am-8pm weekdays, 8am-5pm Saturdays and Sunday 10am-4pm- Training -4 Weeks, 9am-5pm Starting employment date -Immediate & on-going This job offer We have great opportunities for people-people, with a passion for excellent customer service to join our team in Norwich. Teleperformance are proud to be working with Aviva, the UK rsquo;s largest insurer who have a strong commitment to serve their customers well. Within the role you’ll support customers with a range of enquiries regarding their car and home insurance policies, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service. We are seeking to employ great people who will listen and ask the right questions, whilst bringing their temperament and enthusiasm to ensure all customers receive the attention and care they deserve. the employee will know how to always put the customer at the heart of everything that you do, along with having good computer skills and the skilland focus to keepattention to detail whilst working to quality measures. Full training will be provided with on-going support to ensure you have the called for knowledge and skills to succeed and enjoy your role. the employee will also benefit from a full rewards package including, extra earning potential through our pay progression scheme, 28 days paid holiday, career progression, recognition schemes, corporate and retail discounts, pension plan and much more. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the globalwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the global since 1978, and every year we interact with more than 35% of the global population. The Candidate can follow us on: Facebook: @Teleperformanc UK areers Twitter: @TPCareer UK AGENCIES NEED NOT APPLY ..........

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Weekend Customer Service Advisor

Location: Norwich Norfolk Jobs

Key points: Weekend Customer Service Advisor Experienced Customer Service Advisor - Weekends Outskirts of city £7.00ph As a candidate, are you looking for extra income? Have you experience in a call centre based customer services environment? Do you thrive on delivering a high standard of customer service? My client, based on the outskirts of Norwich are seeking two experienced Customer Service Advisor’s to join their friendly team based on the outskirts of Norwich. Working Saturday & Sunday – 16 hours per week (8-5 / 9-6 / 10-7 / 11-8) – with the possibility for additional overtime - the employee will be providing a professional customer experience to customers on both a business to business / business to consumer level. The Candidate must have previous work experience in a call centre based customer services environment, alongside good keyboard skills, accurate database entry, professional telephone manner and good organisation skills. This will initially be a six month FTC with a view for longer term employment opportunities. Car parking available in the vicinity. Accessible by public transport from Norwich city centre £7.00ph, ASAP start. To apply for this job vacancy offer, Contact Becky Headden or email your CV Alternatively, go to our website for more opportunities & information on OSR Recruitment. *We will endeavour to contact you within 48 hrs. Due to the volume of applications we receive on a daily basis, if you haven’t heard from us within 4 working days consider your application unsuccessful ..........

Multilingual Customer Service Advisor

Location: Norwich Norfolk Jobs

Key points: The prospective employer based near of Norwich is seeking a Multilingual Telesales Executive. The role will involve contacting businesses within France and Germany in order to qualify business opportunities, selling the services and further developing relationships. Applicants will need to be experienced in cold calling with a successful selling background and fluent in both French and German (with the confidence to communicate at business level). This is an initially an ongoing temporary position to start at the beginning of May, hours of work will be Weekdays 8am-5pm. The hourly rate will be flexible dependant on skills and experience. Office Angels are an equal opportunities employer Office Angels are acting as an Employment Business in relation to this position ..........

27/02 * - Inbound Sales / Customer Service role    Location: Norwich Jobs

Key points: We are excited to recruit for the largest home improvements business in the UK as they continue to work with only the most passionate and motivated individuals, in return for great rates of pay, first class training and endless career progression opportunites. Key Accountabilities ·To have a comprehensive, detailed knowledge of relevant of the company's products and processes. ·To answer inbound sales calls and complete all customer service requirements in line with business objectives. ·To operate within a Contact Centre environment and deliver excellent service across all relevant communication channels to all customers. ·To achieve Key Performance Indicators targets. Key Duties and Vacancy responsibilities ·To receive inbound calls from prospective and existing customers utilising company data and scripts to book quality leads. ·To meet and exceed contact centre targets whilst providing excellent customer service at all times. ·To follow-up marketing activity in line with business objectives e.g. prospect lists, door drops, updating marketing permissions and cross-selling initiatives. ·To answer inbound calls and give accurate product, process and sales information, ensuring the customers' requirements are fully met. ·When speaking to customers promote relevant offers and promotions at every opportunity. ·To action customer requests through the application of the correct process/product knowledge and update their files as appropriate. ·To give accurate product and sales information. ·To meet and exceed Customer Service Standards by projecting the appropriate image and levels of customer service when dealing directly with customers. ·To ensure that all activities meet regulatory requirements. ·To maximise personal development and learning opportunities in line with personal development plan. ·Abide by all statutory requirements including those relating to health and safety. ·Understand and fulfil your responsibilities under the Company's equal opportunities policy in place from time to time. ·Adhere to and promote all company policies and procedures in place from time to time including those relating to HR and health and safety. ·All others as agreed by the Contact Centre Manager in line with business needs. called for SKILLS - Good level of basic numeracy and literacy - customer service practical working experience. -Be computer literate. - Excellent telephone manner and communication skills PREFERRED SKILLS - earlier Contact Centre/customer service practical working experience. - Proven track record of hitting and exceeding targets. - English & Maths GCSE - Grade C or equivalent PERSONAL ATTRIBUTES - Team Player - Adaptable - Can do attitude - skilland desire to learn new skills and tasks. So if you have what it takes to be a customer service superstar, Contact Rosie on (Apply onlin ..........

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24/03 - Tesco jobs in Norwich

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23/02 * - Customer Service Advisor    Location: Norwich Norfolk Jobs

Key points: The prospective employer, a leading publishing and outsourcing organisation who work with large financial & governmental organisations are seeking to employ a customer service temp to start ASAP. Paying £7.28 per hour, the employee will be assisting with their call handling and updating customers details as and when they approach you. the employee will: Answer telephone calls within agreed contractual/company targets. Process orders over the telephone or via e-mail with a high level of accuracy. Build strong rapport with customers. Keep up to date with changes in ordering needs dependent on the clients demands. The Candidate: Must have the skillto convey information clearly and confidently, using the appropriate communication method. Will be able to respond to new developments by taking on new tasks and roles alongside existing ones. Will have a knowledge of Microsoft Office and have the skillto learn in-house systems quickly. Will undergo a vetting check which will cover your last five years. This check will cover financial probity and criminality. Should you have any unspent criminal convictions, CCJ's, IVA's or declared bankruptcy in this time, do notify us directly as this could affect your application further down the line ..........

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Tesco jobs in the area of Norwich

28/02 * - Customer Service Adviser    Location: Norwich Norfolk Jobs

Key points: A sensational opportunity as detailed below to join a Growth business. company. Customer Service Adviser Great Benefits: 35 hours (working) Per Week, Pension, 28 Days Holiday, Life Insurance, Career Path plus many Other Great Benefits If you have a Great temperament, and are brilliant with people you have the opportunity to join something special. we are seeking to employ someone with sensational customer service and people skills to join our team. Greeting, engaging with Individuals within a head on environment discussing their needs along with our services and products. By really listening and getting to know our customers you?ll then findour services to suit their needs while providing a straightforward, helpful service that lets your enthusiasm shine through. This is a Great opportunity to join a Customer focused & Growth business where the Customer is at the Heart of everything we do along with building a long term career path with sensational Benefits. Customer Service Adviser ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

27/02 * - Helpdesk Customer Service Advisor    Location: Bury St Edmunds Jobs

Key points: Job Reference: MS-BSE-SW-2702 Job Title: Helpdesk Customer Service Advisor Job Type: Monday - Friday with one weekend in three, shifts between the hours (working) of 07:00 - 20:00 Location: Bury St Edmunds You`re a doer, a fixer, a let`s sort this outer…… You`re a Servestian. At Servest we like to roll up our sleeves and get the job done. We get to know our customer, to understand their business, to deliver specialised solutions that work for them. Our Managed Solutions division are responsible for keeping our clients` premises ship-shape. Inevitably from time to time, things go wrong - That`s where you come in There`s no place for dripping taps, squeaky doors or leaky roofs on our watch We`re seeking to employ exceptional customer service professionals whose natural skillto get the job done, quickly and efficiently whilst delighting our customers will ensure that dealing with the inconvenience of a cleaning or maintenance issue, was in fact, no issue at all. You`ll have earlier work experience in a customer focussed role and will have strong IT skills. You`ll spend the majority of your time talking to our customers, logging maintenance jobs or updating them on progress so it goes without saying that the employee will have an exceptional telephone manner. The skillto multi-task and prioritise will be called for, enabling you to keep things moving, resolving our customers` problems quickly. A sensational communicator, you`ll be able to engage with our customers to extract all the necessary information called for to ensure we can get them the right technical help they need, quickly and efficiently. As a Helpdesk Customer Service Advisor, your main responsibilities will be: - Acting as a first point of contact, taking inbound calls from our customers, logging maintenance requirements - Speaking with our partner sub-contractors to coordinate prompt and successful resolution of maintenance issues - Updating trackers and reporting on job status and progress - Contacting our customers and partner sub-contractors for follow ups and to keepmomentum of the job and to develop excellent customer relationships - Taking ownership of e-mail inboxes, communicating with our customers and partners via e-mail - Developing your knowledge of systems, processes and customer requirements, feeding back ideas on improvements and refinements and sharing your knowledge within your team - Dealing with complaints and escalating to the appropriate point of contact As a Helpdesk Customer Service Advisor, your main responsibilities will be: - A proven track record in providing excellent customer service in a customer-facing role - exemplary conversational and communication skills, both verbally and written - A genuine desire to give first class customer service every time - An empathetic and understanding approach, with an skillto influence, instil confidence and where it proves necessary, de-escalate complain ..........

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24/02 * - Customer Service Agent (Weekend Shifts)    Location: Ipswich Suffolk Jobs

Key points: We have an amazing opportunity to work for a well established company based in Ipswich to be an integral part of their Customer Service Team Working in a friendly and fast paced environment, while learning new skills The hours (working) are threw the week but involving weekends. Job Specification Taking Customer orders over the telephone Data Entry Dealing with Customer Queries over the telephone Skills called for Empathy Exceptional Customer Service Patience Committed Good I.T Skills This position is currently paying between £6.97-£7.20 per hour. Call Matt or Jeanette today for more and comprehensive information and details ..........

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27/02 * - Customer Service Advisor    Location: Ipswich Suffolk Jobs

Key points: As a Customer Account Manager within the Customer Service Team, the employee will work closely with other departments and peers to give an successful, passionate and responsive customer service practical working experience from end to end. •This is a hands-on role, reporting to the Customer Services Team Leader, working in a fun, fast-paced and proactive environment. •the employee will be expected to communicate with customers via email and over the phone, ensuring excellent quality of service and being the ‘friendly face’ of Flow to all of our customers. KEY RESPONSIBILITIES •Providing excellent customer service to gas and electricity customers, to ensure enquiries are resolved at first point of contact, in a timely manner. •Being the first point of contact for a customer •Handling and resolving complex customer enquiries over the telephone or via email. •Providing an information service to current and future customers on services and products offered by Flow. •Providing quotations to customers, ensuring all relevant procedures are followed and accurate information is provided. •Maintaining electronic and written records of letters, complaints and customer response. •Managing and updating client accounts. •Accurately updating Change of Tenancy’s for all effected parties •Meticulously applying settlement reads and adding to individual accounts •Making a variety of outbound calls to customers and third parties •Logging, escalating and closing customer complaints within the specified time frames. •IGT Accounts, signing up, meter reads and updating customers. •Boiler, general customer and client enquiries and sign ups. EXPERIENCE called for •Experience in customer service or a customer facing role. (E.g. retail, telecoms, hospitality, business development, sales). Desirable •Knowledge of the utility industry. •Working as part of a team. SKILLS called for •Good organisational skills; skillto prioritise workload. •Excellent verbal and written communication. •Proactive and able to work on own initiative. •Operate successfully under reasonable pressure and work to deadlines. •Excellent interpersonal skills. •Solution-orientated; able to think ‘outside the box’. •IT: Word, Excel and Outlook. •Prioritisation, planning and time management PERSONAL ATTRIBUTES •Strong team player; collaborative approach. •Adaptable and flexible. •Diligent •Close attention to detail •Enthusiastic with a positive attitude •Friendly and helpful disposition QUALIFICATIONS •Educated to GCSE standard English and Maths grade C and above •Evidence of further education ..........

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27/02 * - Customer Service Advisor    Location: Bury St Edmunds Suffolk Jobs

Key points: Customer Service Advisors - £23, 000 - Bury St Edmunds The prospective employer based in Bury St Edmunds are seeking to employ Customer Service Advisors to join their expanding team. This is an exciting chance to join a very fun and rewarding company that offer attractive incentives and benefits along with a competitive salary. the employee will be expected to assist customers with their queries and purchases along with dealing with orders from inbound calls. the employee will be involved in taking the customer through each stage of their purchase ensuring they receive the best possible service. The prospective employer is seeking to employ passionate and keen individuals who have customer service practical working experience and the drive to do give the very best service to their clients, in return the employee will be offered the opportunity to progress internally and work within a fun and rewarding office. Thank you for taking the time to make an application for this vacancy, ensure that your CV is up to date and all relevant information to this job role is clearly visible. If you have not heard from myself or one of my colleagues within 7 days of your application assume your application has not been successful ..........

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03/03 * - Customer Service and Performance Manager    Location: Ipswich Jobs

Key points: Customer Service and Performance Manager - Spider Recruitment Services are currently supporting one of the UK s leading experts in heating repairs, maintenance and installations in their search for a Customer Service Performance Manager for their Claydon based office. The key focus on this role will be to engage and influence the operational team to exceed company customer expectations through successful leadership and engagement of the customer service team. Main responsibilities of Customer Service and Performance Manager include: - Record, monitor, investigate and respond to formal complaints - Update all complaints and activities on the CRM system to ensure records are recent or current in a timely and successful manner - Monitoring performance of customer operations team and supporting training and development - discuss with the public and customers and clients to respond to formal complaints and requests for compensation and ensure smooth resolution and conclusion of these issues - checkand report on types of complaints received and work within the customer service teams throughout the Southern Region - keepa record of clients procedures relating to complaints and compensation - Produce reports relating to whole business KPIs for both the customer service and operational teams - Assist in the organising and preparation of bidding and contracting for new work - keepthe company reputation for producing top level performance across existing contracts - Work will other managers within the group to facilitate the achievements of the group objectives - Be on hand to help the Senior Call Centre Administrators at all times - Carry out other duties from time to time to meet needs of the business The ideal candidate will have the following skills and attributes: - Experience within a Customer service or call centre management role called for - Have exemplary conversational and communication skills - skillto problem solve and negotiate - Confident in encouraging staff development leading a team - skillto work under reasonable pressure - IT literate with experience using Microsoft packages and CRMs Based at their office in Claydon near Ipswich this position is offering a salary of £30000. If you are an experienced Customer Service Manager we would like to hear from you. Please apply by forwarding an up to date CV as soon as possible. This vacancy is being advertised by Spider. We give a recruitment and employee selection service in Suffolk, Norfolk, Essex and Cambridgeshire. By applying for this role you give permission for Spider to send your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Spider will not send or use your personal information for any other purposes other than for searching for alternative employment ..........

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07/03 * - Call Centre (Telesales) / Customer Service Agent    Location: Lowestoft Suffolk Jobs

Key points: Hales Group are seeking Customer Service Agents to work on behalf of our highly established and successful Client in Lowestoft on a temporary agreementfor 1 month initially. This role will be within a call centre capacity. Duties will include:
* Offering excellent customer service to all customers taking inbound customer calls
* Data entry - updating and maintaining records on system
* Assisting all customers with general customer and client enquiries To be successful for this role you must show an excellent level of customer service and proven experience within a call centre environment. The Candidate must be an efficient and confident communicator with strong IT Skills. The Candidate must be flexible to the hours (working) you work between 8am - 6pm and be prepared to work Saturdays on a rota system. the employee will be available immediately for a temporary agreementinitially for 1 month ..........

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Tesco vacancies in Norwich: Jobs above: 1-12 | Next of 21 Jobs found

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