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Sometimes we have few or cannot locate Helpdesk jobs in the region of London so we show jobs we believe are relevant and of potential interest. Occasionally we have very few or cannot place potential vacancies for Helpdesk jobs in the location of London. In these circumstances we show jobs and vacancies we believe are relevant and of possible interest.
Typical Job ad below for London or nearby locations (shown as example for job requirements and responsibilities):
Due to significant year on year growth, in this companies Cloud computing services, they are now in a position to strengthen their IT Support team and they are looking for an experienced IT professional to assist in the consultancy, delivery and support of Premier IT's IT Support clients.
This role was office based with providing first point of call and remote assistance for desktop and server issues. (This job is now unavailable, please find London jobs for Helpdesk vacancies plus Contract work or UK Jobs, contractual, permanent and flexi time jobs in the area.) - Creating and maintaining support enquires through support desk management system with accurate and understandable information. - Maintaining constant customer awareness for exceptional support enquires. Job training available. - Leasing with third parties as required for support enquiry progression. Good future opportunities. - Performing core administration tasks such as creating accounts through AD and Exchange, setting folder permissions. Candidates can post a CV and apply online.
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Find this mornings Helpdesk jobs posted by recruitment and employment agencies. Permanent, part time and contractual opportunities on offer. Collected and shown below are Helpdesk vacancies if available, or equivalent jobs such as contract work jobs in The east of London including Docklands and Canary Wharf, nationwide opportunities in Canary wharf or local vacancies in Greater london. Temp vacancies are often featured. Candidates can also find work in London for students just looking for work to experienced candidates. Apply for email alerts.
Please only apply if you have recently held or are in a Permanent role *** * *** * Please only apply if you are from financial services background *** * Desktop Support professional required in Central London W1 to work within a leading Global Commodities organisations Bullet points: - the employee will have exemplary conversational and communication and interpersonal skills with first class customer facing skills - Further information for Helpdesk Analyst job can be found by clicking the vacancy title.. The role requires an exceptional individual with a background and expertise in Desktop Support 1st 2nd Support line gained from working within fast paced high demanding financial services environments such as trading floors, banking VIP executives and the like - Technically the employee will have a proficient knowledge of: Windows 7 and MS Office 2010 Citrix Active Directory IP Telephony Reuters, Bloomberg or other market data applications Incident Management processes the employee will have an aptitude and willingness to learn new skills and take on broader responsibilities. Full spec available on upon applications Please Email CVs to (url removed) Or alternatively call me on (Apply online only) .
PERMANENT HELPDESK ENGINEER REQUIRED - FINANCIAL SECTOR Salary: £20k - £25k+benefits Location: Financial Markets Sector, Central London Starting employment date/Duration: Permanent Premier IT have an exciting opportunity; Helpdesk Engineer My client is within the Financial Sector based in the City, London Bullet points: - They're looking for somebody with the following key skills and experience: Comprehensive techinical grounding and experience supporting Windows Desktops, Laptops, Microsoft Office, Blackberries, Internet, Remote Access Software and Printers - Further information for Permanent Helpdesk Engineer - Financial Sector job can be found by clicking the vacancy title.. They're looking to bring on a Helpdesk Engineer on a permanent basis - Excellent Customer Service skills Experience working in the Financial Services Industry Data Centre cabling, racking and patching. Knowledge of ITIL - ITIL certificate desriable 2.2 Bachelors Degree or relevant experienceRelevant MCP, MCSA or MCSE qualifications are a strong bonus If this looks like the perfect opportunity for you make an application today Premier are acting as an employment agency .
The prospective employer has an immediate vacancy for an administration role for candidates who are able to multi-task and possess a 'can-do' attitude striving to deliver a continued excellent service The successful candidate will ensure the prompt and efficient completion of call outs, quoted works and pre-planned maintenance for all clients within stated service level agreements Bullet points: - Meridian Business Support is acting on behalf of our Client as a Recruitment Agency - Further information for Helpdesk Administrator job can be found by clicking the vacancy title.. They will be expected to co-ordinate job completion with the maximum utilisation of engineer time and resources and to provide an excellent level of service to all clients as the first point of contact Important job duties and Vacancy responsibilities To raise call outs and monitor through to completion advising clients of progress and responding to any queries clients may have Raise accepted quotes from clients, arranging labour as required and raising purchase orders as needed Maintain jobs within Service Level Agreement timescales - Vacancy posted on 06 Febuary. This job has been updated and is taking applications today. . Search results for Helpdesk jobs in London.
Help Desk Coordinator London, SE1 21-23K per year We are currently working alongside the UK #39;s leading Facilities Management Company to recruit a Help Desk Coordinator to their London site Bullet points: - * Be a point of contact for engineers and sub-contractors * Ensure that invoices are approved to pay as soon as possible Ideal Candidate * Basic experience of Microsoft Word, Excel, Outlook and PowerPoint * Educated to GCSE level or above * Good telephone manner and understanding of customer care * Ability to multi-task and prioritise own workload If you are interested in the role and would like some further information, apply on-line or contact Shaun Edwards on (Apply online only) 23 49 - Further information for Helpdesk Coordinator job can be found by clicking the vacancy title.. Vacancy responsibilities of the role include * Administer all help desk calls in line with specific SLA's * Sign off all completed tasks * Escalate exceptional work * Assist any Service Desk Teams & Team Leaders where it proves necessary and provide general contract administration to the team - Vacancy posted on 04 March. Submitted 8 am. 04/03 from recruitment agency. .
Service Desk Analyst, Helpdesk Analyst
£28000 - £29000/annum
Job Title: Service Desk Analyst Location: London, City Salary: £28K My Client, a large Law firm in Central London, require an experienced Service Desk Analyst with skills in: Microsoft Windows 7/XP. Microsoft Office 2007/2003. Microsoft Outlook 2007/2003. Desktop/Laptop Hardware HP printers (Network server setup and configuration). Citrix (Basic) ManageEngine (Call Logging System) FirmTime (Solicitor Time Management Software) Interwoven Filesite Bighand Laserform Interaction As member of a team of 5 taking ownership of 1st and 2nd line support calls via phone, remote and desk-side hardware and application support. Support services provide support to approximately 500 users on three sites, running on a Windows 2008 domain, Exchange 2007. Client machines consist of Windows 7 to all levels of user abilities from secretarial to senior partner level. PRIMARY RESPONSIBILITIES: Troubleshoot and resolve problems in person and via phone on all company supported applications Answer phone calls and log accurately into the ManageEngine. Troubleshoot Desktop, Laptops and Printer problems. Advise staff on appropriate action to work towards a resolution for their issues. Serve as liaison between staff and the various technology departments. Document and communicate resolutions for future reference. Updating assigned calls daily and keeping users informed of progress. Investigate and resolve incidents in accordance with SLAs. Be expected to patch users and communications room as and when required. Activate user Blackberrys via Enterprise Activation. Package and send out equipment to users. This is a sensational opportunity to be part of one of Lindon's leading Law firms
Helpdesk Team Leader
£23000 - £25000/annum Circa £25k & Package
The prospective employer is a national M&E Building services company they maintain, install and manage the systems and services that support the operation of buildings and infrastructure in a wide variety of environments. We have an exciting opportunity for an experienced Helpdesk Team Leader for our Customer Service Centre based in our London, Docklands office. The Important job duties of the role include: Ensuring that the team works efficiently and smoothly. successfully communicating changes in practice and procedure to the team. Monitoring caller activity and performance. Capturing and resolving all Helpdesk complaints. Taking an active role in the training and improvement of the CSC. Providing management reports from the CSC and PPM systems. Ensuring information from the CSC is correctly filed in the contract files Dealing with requests for service from customers, Contract Managers and Supervisors Monitoring Preventive Planned Maintenance services for the Engineers Supporting the Operations team to ensure engineering time is used efficiently, with a target of 98% successful use of labour Providing order numbers for parts, components and expert services if required Monitoring the systems and managing the Next Generation Contact Centre in the absence of the Supervisor. The Candidate: required: exemplary conversational and communication skills, both written and verbal Good level of general education, particularly in English and Mathematics Experience of Word, Excel and Lotus Notes Positive and self motivated individual with the ability to work as part of a Team and on own initiative Proactively demonstrate and promote strong work ethic within the team in-line with Supervisor and Management strategy. Excellent reliability and punctuality previous work experience in a similar Helpdesk environment. Previous customer service practical working experience Desirable: Knowledge of Concept 500 and J D Edwards previous work experience within an FM environment/business If you have not heard back from us within 7 days then unfortunately your application has not been successful on this occasion. We may nonetheless keep your details on file and contact you in the future with other suitable vacancies
The prospective employer is employing for a Helpdesk Administrator/General Assistant in London (SE1) Bullet points: - With it is a salary circa of £18-24, 000 per year depending on skills and experience and is full time, 40 hours per week - *Log requests on in-house system and assign and dispatch to engineers and/or subcontractors accordingly. This is on a fixed term contact for six months - This is sought from customer enquiry to job completion, and to deliver excellent customer service throughout. It also has the requirement to interpret and manage work orders through the Maximo and I-Contact system ensuring that Service Level Agreement's and Key Performance Indicator's are met.
My client, are looking for an experienced Helpdesk Administrator (Facilities) to join their team Bullet points: - Previous maintenance helpdesk/Administration experience is required Hours: Weekdays 07:00 – 15:00 or 11:00 – 19:00 (flexible, but will be expected to work overtime on weekends/ evening paid) Salary: 23 - 26, 000 Per Annum (Depending on Experience) Permanent Role Location: Wembley Basic duties include:- • Taking calls from engineers & the client • Allocating & updating reactive jobs on in house system • Allocating & updating reactive jobs on the client’s system • To handle all telephone calls and emails in a polite and professional mann - • Dealing with engineer paper work, including timesheets & worksheets. Working within a fast paced environment, the employee will be working closely with the client and building relationships with engineers - • To ensure all relevant information is requested from the caller and all information logged accurately. • To ensure, for the Advance Bookings service, that all necessary information regarding all aspects of bookings – including catering, audio visual and external visitor details – are correctly recorded on the Hospitality Suite system.
Legal Service Desk Analyst / Support Analyst / Helpdesk Analyst
The employer a top UK Law Firm requires a Service Desk Analyst / Support Analyst / Helpdesk Analyst (1st/2nd line) to be working with their IT Department on a permanent basis Bullet points: -
The Service Desk Analyst / Support Analyst / Helpdesk Analyst (1st/2nd line) will provide phone assistance to users (1st line) and if required desk-side assistance (2nd line) where it is necessary to visit the user to resolve their problems - Further information for Legal Service Desk Analyst / Support Analyst / Helpdesk Analyst ... job can be found by clicking the vacancy title..
The Candidate will have proven experience working on a technical desk within a professional services organisation legal experience is highly beneficial - The Candidate will also have a high level support background of Windows XP/7 as well as knowledge with printers and PC hardware.
Applications will include iManage Filesite/Worksite 8.5, InterAction DeltaView and experience with call logging software.
IT Service Desk Analyst sought to be working with a UK Top 100 employer luxury retailer located in London (Hammersmith / Kensington Olympia / Barons Court area) Bullet points: - Calls relate to Microsoft technologies, hardware and software installations etc - Rate is A£17.50ph / cA£130 per day..The Service Desk Analyst will ideally be MCP, ITIL or Comptia A+ accredited. Initially a 3 month contract, v likely to extend..The IT Service Desk is a fun and lively team - Technical skills required with, Microsoft Technologies (XP/7, Office, Office 365, Outlook, AD). As the successful applicant you will have:.2 years Service Desk experience.
London Brent Wembley North West London Middlesex ... Jobs
A top services company in North West London is seeking a helpdesk manager to be working with the successful enterprising team. Bullet points: - For this role they are seeking to employ and looking for experience working in an ITIL environment and also experience of using Citrix. - /groups?about . We offer up to £500 referral reward so if you know anyone suitable pass on their details. - They are looking to pay up to £30K for this role.. If you are interested apply immediately with a CV to learn more..