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Sometimes we have few or cannot locate Helpdesk jobs in the region of London so we show jobs we believe are relevant and of potential interest. Occasionally we have very few or cannot place potential vacancies for Helpdesk jobs in the location of London. In these circumstances we show jobs and vacancies we believe are relevant and of possible interest.

Typical Job ad below for London or nearby locations (shown as example for job requirements and responsibilities):

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Helpdesk Engineer

Due to significant year on year growth, in this companies Cloud computing services, they are now in a position to strengthen their IT Support team and they are looking for an experienced IT professional to assist in the consultancy, delivery and support of Premier IT's IT Support clients.

  • This role was office based with providing first point of call and remote assistance for desktop and server issues. (This job is now unavailable, please find London jobs for Helpdesk vacancies plus Contract work or UK Jobs, contractual, permanent and flexi time jobs in the area.) - Creating and maintaining support enquires through support desk management system with accurate and understandable information.
    - Maintaining constant customer awareness for exceptional support enquires. Job training available. - Leasing with third parties as required for support enquiry progression. Good future opportunities. - Performing core administration tasks such as creating accounts through AD and Exchange, setting folder permissions. Candidates can post a CV and apply online.
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    structural jobs

    Find this mornings Helpdesk jobs posted by recruitment and employment agencies. Permanent, part time and contractual opportunities on offer. Collected and shown below are Helpdesk vacancies if available, or equivalent jobs such as contract work jobs in The east of London including Docklands and Canary Wharf, nationwide opportunities in Canary wharf or local vacancies in Greater london. Temp vacancies are often featured. Candidates can also find work in London for students just looking for work to experienced candidates. Apply for email alerts.

    Helpdesk jobs or similar/near:
    London
    Updated: 31/07


    Jobs updated:

     

    Over 100,000 jobs nationwide



    Posted

    Job Title

    Location

    Salary

    Job Description

    *

    30/07

    LPAS Helpdesk Manager

    London South East Jobs

    Salary A£28, 000 - A£35, 000 + Bonus incentives incentives and excellent and very attractive job benefits package - 37.5 hours per week, Weekdays - City based location (with travel to client sites within the UK and Ireland occasionally required) THE ROLE They are currently looking for an extremely motivated and driven individual to be working with their Environment Team as LPAS Helpdesk Manager to manage the day to day delivery of aspects of the Landlord Portal Administration Service (LPAS)
    Bullet points:
    - The ideal jobseeker for this new vacancy will have exceptional attention to detail, the able to discuss and communicate successfully at all levels and the capability to work as part of a co-ordinated group managing multiple priorities to tight deadlines, whilst always ensuring high quality standards are met due to the important nature of the initiative
    - Further information for LPAS Helpdesk Manager job can be found by clicking the vacancy title.. The service provides an interface between Landlords and Water Companies and the successful jobseeker for this new vacancy will be responsible for managing the all aspects of the service including, but not limited to, the helpdesk function database and portal management, client and stakeholder engagement and providing management and performance reports
    - REQUIREMENTS Skills and Experience needed to become their new LPAS Helpdesk Manager: - Client and stakeholder relationship management with major UK water and wastewater service providers.- Managing an interactive, utility industry-driven website portal, preferably water-related.- Producing and writing excellent, detailed reports to elevated Government levels such as the Secretary of State.- Presenting water-related initiatives to internal and external stakeholders, as well . REQUIREMENTS Skills and Experience needed to become their new LPAS Helpdesk Manager: - Client and stakeholder relationship management with major UK water and wastewater service providers.- Managing an interactive, utility industry-driven website portal, preferably water-related.- Producing and writing excellent, detailed reports to elevated Government levels such as the Secretary of State.- Presenting water-related initiatives to internal and external stakeholders, as well as experience in handling media This job has.

    *

    30/07

    Helpdesk Analyst

    London South East North London ... Jobs

    A new job opening has arisen for the vacancy of Helpdesk Analyst for an established and leading Technology Services company that provides services to Law Firms and Professional Services companies nationwide
    Bullet points:
    - The Candidate as a Helpdesk Analyst will demonstrate ownership of calls and become proactive in resolving all issues reported to the IT Support team within the agreed SLA's and timescales and own such issues through to successful resolution escalating where appropriate to the relevant 2nd / 3rd line support teams/management
    - Implement and maintain site procedures where it proves necessary. The job is located in North West London and the vacancy of Helpdesk Analyst is to provide first rate 1st and 2nd line Desktop and PC Software support to the company's managed services clients
    - Technical requirements:.Experience of working in a law firm as part of an IT Support Team (minimum of 2 years) required working knowledge of: Ms Office 2003 & 2010 Windows XP and 7 Exchange 2003 Filesite Digital Dictation InterAction Workshare Laserforms Citrix Blackberry and mobile devices. Ability to work on own initiative and as part of a co-ordinated group High-level customer service and organisational skills.

    *

    30/07

    Contract Administrator/Helpdesk

    London South East North West London ... Jobs

    About the company:.An established London rail contractor operating within the London Underground and Network Rail sectors
    Bullet points:
    - Calco apologise that we cannot respond to all jobseekers personally and only those who match the criteria of the client will be contacted..Calco Services operates as both an employment business and agency
    - Further information for Contract Administrator/Helpdesk job can be found by clicking the vacancy title.. They currently seek an administrator to assist the quantity surveying department for their schemes division that undertake projects/frameworks to the value of A£50m..About this new vacancy offer : - Proactive management of work orders - Maintain the Helpdesk system, updating and closing calls as required - Monitor works, chasing contractors as required - Liaison with Property Managers and Occupiers across a large and diverse property portfolio - Managing Contractors & Internal Helpdesk Key Performance Indicators - Update
    - This job was initially submitted as.www.careerstructure.com/JobSeeking/Contract-AdministratorHelpdesk_job60026845 . This job was initially submitted as.www.careerstructure.com/JobSeeking/Contract-AdministratorHelpdesk_job60026845 This job has been updated and is taking applications today. . Search results for Helpdesk jobs in London.

    *

    25/07

    Service Desk Analyst / Helpdesk Operative

    South West London Jobs

    £11 - £13.41/hour

    Service Desk Analyst / Helpdesk Operative - Band 4 - ASAP start - SW London based**
    * Our SW London based client requires a Service desk analyst to join their team ASAP on a contract basis
    Bullet points:
    - Skills required: -Experience of working in a helpdesk environment providing front line support to customers , supporting Microsoft Windows 7 & Microsoft Outlook 2010 - Experience of working in a service desk environment with service level agreements (preferably ITIL) Skills Desirable: -previous work experience using RiO (in house public sector system) For more and comprehensive information and details apply online and a consultant will be in touch soon
    - Further information for Service Desk Analyst / Helpdesk Operative job can be found by clicking the vacancy title.. This is an exciting opportunity for candidates with previous work experience in a helpdesk related role
    - The Adecco Group UK & Ireland is an Equal Opportunities Employer . The Adecco Group UK & Ireland is an Equal Opportunities Employer Submitted 8 am. 25/07 from recruitment agency. .

    N/A

    Service Desk Analyst, Helpdesk Analyst

    London£28000 - £29000/annum

    Job Title: Service Desk Analyst Location: London, City Salary: £28K My Client, a large Law firm in Central London, require an experienced Service Desk Analyst with skills in: Microsoft Windows 7/XP. Microsoft Office 2007/2003. Microsoft Outlook 2007/2003. Desktop/Laptop Hardware HP printers (Network server setup and configuration). Citrix (Basic) ManageEngine (Call Logging System) FirmTime (Solicitor Time Management Software) Interwoven Filesite Bighand Laserform Interaction As member of a team of 5 taking ownership of 1st and 2nd line support calls via phone, remote and desk-side hardware and application support. Support services provide support to approximately 500 users on three sites, running on a Windows 2008 domain, Exchange 2007. Client machines consist of Windows 7 to all levels of user abilities from secretarial to senior partner level. PRIMARY RESPONSIBILITIES: Troubleshoot and resolve problems in person and via phone on all company supported applications Answer phone calls and log accurately into the ManageEngine. Troubleshoot Desktop, Laptops and Printer problems. Advise staff on appropriate action to work towards a resolution for their issues. Serve as liaison between staff and the various technology departments. Document and communicate resolutions for future reference. Updating assigned calls daily and keeping users informed of progress. Investigate and resolve incidents in accordance with SLAs. Be expected to patch users and communications room as and when required. Activate user Blackberrys via Enterprise Activation. Package and send out equipment to users. This is a sensational opportunity to be part of one of Lindon's leading Law firms

    N/A

    Helpdesk Team Leader

    London£23000 - £25000/annum Circa £25k & Package

    The prospective employer is a national M&E Building services company they maintain, install and manage the systems and services that support the operation of buildings and infrastructure in a wide variety of environments. We have an exciting opportunity for an experienced Helpdesk Team Leader for our Customer Service Centre based in our London, Docklands office. The Important job duties of the role include: Ensuring that the team works efficiently and smoothly. successfully communicating changes in practice and procedure to the team. Monitoring caller activity and performance. Capturing and resolving all Helpdesk complaints. Taking an active role in the training and improvement of the CSC. Providing management reports from the CSC and PPM systems. Ensuring information from the CSC is correctly filed in the contract files Dealing with requests for service from customers, Contract Managers and Supervisors Monitoring Preventive Planned Maintenance services for the Engineers Supporting the Operations team to ensure engineering time is used efficiently, with a target of 98% successful use of labour Providing order numbers for parts, components and expert services if required Monitoring the systems and managing the Next Generation Contact Centre in the absence of the Supervisor. The Candidate: required: exemplary conversational and communication skills, both written and verbal Good level of general education, particularly in English and Mathematics Experience of Word, Excel and Lotus Notes Positive and self motivated individual with the ability to work as part of a Team and on own initiative Proactively demonstrate and promote strong work ethic within the team in-line with Supervisor and Management strategy. Excellent reliability and punctuality previous work experience in a similar Helpdesk environment. Previous customer service practical working experience Desirable: Knowledge of Concept 500 and J D Edwards previous work experience within an FM environment/business If you have not heard back from us within 7 days then unfortunately your application has not been successful on this occasion. We may nonetheless keep your details on file and contact you in the future with other suitable vacancies

    *

    14/07

    Helpdesk Analyst

    London - West End Jobs

    £140 - £170/day

    My Client is embarking on a major upgrade project and is seeking an experienced Helpdesk Analyst to join the team during a busy time to help provide a single point of contact for all IT related Incidents and Service Requests
    Bullet points:
    -
    * Familiarity with supporting remote access technologies
    * Experience of using an IT Service Management tool within a Helpdesk environment
    * Windows MCSA / MCITP
    * ITIL Foundation
    * IT-related degree PERSONAL
    * Excellent customer service skills, including empathy and patience
    * An excellent attention to detail and a pride in working to the highest possible standards at all times
    * The desire and ability to work constructively and successfully with others as part of a team with a goal of providing an excellent level of service to the end-users
    * Good
    - Further information for Helpdesk Analyst job can be found by clicking the vacancy title.. The Helpdesk Analyst will:
    * Provide 1st and 2nd line support and troubleshooting for a wide range of software, applications and hardware technologies
    * Provide ?How do I?? support for end-users
    * Incident resolution and closure
    * Incident ownership, monitoring and end-user communication
    * Logging of Service Requests submitted to the IS Helpdesk via telephone and email
    * Ensuring that the appropriate authorisation for Service Requests has been obtained
    * Progression of authorised Service Requests in a timel
    - Vacancy posted on 14 July. Candidates are advised to submit their CV if applying. .

    Popular searches:
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    Helpdesk jobs in the area of London

     

    *

    11/07

    Helpdesk Coordinator

    Initially 3 month contract

    City of London Jobs

    £NEG up to £22,000

    Helpdesk Coordinator Limeharbour - London Docklands Have you exemplary conversational and communication skills? As a candidate, are you an experienced first line support worker? As a candidate, are you calm and patient and can you communicate with people of all levels? We are employing a Helpdesk Coordinator who can speak on the phone to people of all levels and keep a cool head when under reasonable pressure
    Bullet points:
    - They will demonstrate strong experience of working as part of a team as well as working independently
    - Further information for Helpdesk Coordinator - Initially 3 month contract job can be found by clicking the vacancy title.. Typical Duties for this role will include
    * Client calls/ answering calls
    * Scheduling diaries
    * Administration/ Paperwork duties The ideal candidate for this role will have previous service desk experience, strong IT skills and will be confident on the phones
    - Does this sound like you? My client, a Facilities Property and Energy Management FTSE 250 business are looking for you… Good luck with your application Vacancy posted on 11 July. Submitted 8 am. 11/07 from recruitment agency. .

       

    *

    29/07

    Helpdesk Analyst

    North London Jobs

    £23000 - £25000/annum

    A new opportunity has arisen for the vacancy of Helpdesk Analyst for a leading Technology Services company that provides services to Law Firms and Professional Services companies nationwide
    Bullet points:
    - The Candidate as a Helpdesk Analyst will demonstrate ownership of calls and become proactive in resolving all issues reported to the IT Support team within the agreed SLA's and timescales and own such issues through to successful resolution, escalating where appropriate to the relevant 2nd / 3rd line support teams/management
    - Support and assist 2nd / 3rd line analyst and Operations Manager where it proves necessary Ensure all calls received are logged in the correct manner and location in accordance with site KPI's/guidelines, providing 1st rate customer service and support. The position is based in North West London and the role of Helpdesk Analyst is to provide first rate 1st and 2nd line Desktop and PC Software support to the company's managed services clients
    - Technical requirements: Experience of working in a law firm as part of an IT Support Team (minimum of 2 years) required working knowledge of: Ms Office 2003 & 2010; Windows XP and 7; Exchange 2003; Filesite; Digital Dictation; InterAction; Workshare; Laserforms; Citrix; Blackberry and mobile devices. Ability to work on own initiative and as part of a team High-level customer service and organisational skills Your duties: Accept and log all calls coming into the IT Support Desk using the specified call logging methods/database.

    *  31/07    

    London

       

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    *  31/07     London jobs

    London and 20 mile radius
     

       

    Full or Part time jobs in London

    *

    21/07

    Helpdesk Support

    London Jobs

    £26000 - £27000/annum benefits + pension

    My client, a media company based out of London, is looking for someone with a strong MAC background in a support role which will involve over the phone support to Clients
    Bullet points:
    - This position will operate on a shift basis (9.00 - 5.30/10.30 - 7.00) Most importantly, they are keen on someone who has great communication, customer service skills and phone manner, and someone who can pick things up quite easily
    - Further information for Helpdesk Support job can be found by clicking the vacancy title.. Ideally they would like someone who has touched on some design such as (acrobat, photoshop, and illustrator) as a lot of the issues will be based on these applications
    - Premier are acting as an employment agency Vacancy posted on 21 July. Submitted 8 am. 21/07 from recruitment agency. .

    *

    17/07

    LPAS Helpdesk Manager

    London Jobs

    £28000 - £35000/annum + Excellent Benefits

    Salary £28, 000 - £35, 000 + Bonus incentives and Excellent benefits package - 37.5 hours per week, Weekdays - City based location (with travel to client sites within the UK and Ireland occasionally required) THE ROLE We are currently looking for an extremely motivated and driven individual to join our Environment Team as LPAS Helpdesk Manager to manage the day to day delivery of aspects of the Landlord Portal Administration Service (LPAS)
    Bullet points:
    - The ideal candidate will have exceptional attention to detail, the ability to communicate successfully at all levels, and the capability to work as part of a team managing multiple priorities to tight deadlines, whilst always ensuring high quality standards are met due to the important nature of the initiative
    - Further information for LPAS Helpdesk Manager job can be found by clicking the vacancy title.. The service provides an interface between Landlords and Water Companies and the successful candidate will be responsible for managing the all aspects of the service including, but not limited to, the helpdesk function, database and portal management, client and stakeholder engagement and providing management and performance reports
    - REQUIREMENTS Skills and Experience needed to become our new LPAS Helpdesk Manager: - Client and stakeholder relationship management with major UK water and wastewater service providers; - Managing an interactive, utility industry-driven website portal, preferably water-related; - Producing and writing excellent, detailed reports to elevated Government levels such as the Secretary of State; - Presenting water-related initiatives to internal and external stakeholders, as w. REQUIREMENTS Skills and Experience needed to become our new LPAS Helpdesk Manager: - Client and stakeholder relationship management with major UK water and wastewater service providers; - Managing an interactive, utility industry-driven website portal, preferably water-related; - Producing and writing excellent, detailed reports to elevated Government levels such as the Secretary of State; - Presenting water-related initiatives to internal and external stakeholders, as well as experience in handling media interview.

     

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