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Sometimes we have few or cannot locate Helpdesk jobs in the region of London so we show jobs we believe are relevant and of potential interest. Occasionally we have very few or cannot place potential vacancies for Helpdesk jobs in the location of London. In these circumstances we show jobs and vacancies we believe are relevant and of possible interest.
Typical Job ad below for London or nearby locations (shown as example for job requirements and responsibilities):
Due to significant year on year growth, in this companies Cloud computing services, they are now in a position to strengthen their IT Support team and they are looking for an experienced IT professional to assist in the consultancy, delivery and support of Premier IT's IT Support clients.
This role was office based with providing first point of call and remote assistance for desktop and server issues. (This job is now unavailable, please find London jobs for Helpdesk vacancies plus Contract work or UK Jobs, contractual, permanent and flexi time jobs in the area.) - Creating and maintaining support enquires through support desk management system with accurate and understandable information. - Maintaining constant customer awareness for exceptional support enquires. Job training available. - Leasing with third parties as required for support enquiry progression. Good future opportunities. - Performing core administration tasks such as creating accounts through AD and Exchange, setting folder permissions. Candidates can post a CV and apply online.
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Find this mornings Helpdesk jobs posted by recruitment and employment agencies. Permanent, part time and contractual opportunities on offer. Collected and shown below are Helpdesk vacancies if available, or equivalent jobs such as contract work jobs in The east of London including Docklands and Canary Wharf, nationwide opportunities in Canary wharf or local vacancies in Greater london. Temp vacancies are often featured. Candidates can also find work in London for students just looking for work to experienced candidates. Apply for email alerts.
Job Title: Helpdesk Team Leader / Manager / Service Desk Manager Salary: £35, 000 plus benefits Location: Kingston upon Thames Skills: IT Support Team Leader Bullet points: - MicrosoftSalary £30000 to £35000 per annum + Excellent Benefits. . - Performance related bonuses. Helpdesk Manager - Microsoft Vacancy posted on 14 September. Networking.
JOB TITLE: Helpdesk Operator JOB DESCRIPTION: Duties will be taking calls from helpdesk user (staff, patients and visitors) and logging reactive issues in to our Geneva (CAFM) system ensuring as much detail is captured to assist the estates team to rectify the problems efficiently Bullet points: - PERSON SPECIFICATION: The ideal candidate will be computer literate in using software such as Excel, Word and Outlook - *Ensure service delivery is monitored in compliance with the Project Agreement. Also involved will be monitoring the jobs from start to finish which will include dealing with chased jobs and taking the completed job inputting engineers details and closing out jobs - Applicants should have polite telephone manner, be able to adapt change and be able to think on their feet *Provide a friendly courteous customer service practical working experience to all users of the Helpdesk *Ensure correct categorisation and prioritisation of customer requests, events and complaints in line with Output Specification whilst maintaining trust and empathy with the customer *Deal with customer complaints in a sensitive, empathetic manner and in line with the. *Support the telephone service targets by answering all calls promptly.
We are currently working alongside the UK #39;s leading Facilities Management Company to recruit a Helpdesk Team Leader to their London site Bullet points: - Salary £19000 to £21000 per annum. . - Further information for Helpdesk Team Leader job can be found by clicking the vacancy title.. The Help Desk Team Leader will be responsible for the day to day operation of a Help Desk team Further responsibilities include; * Answer the telephone and address enquiries * Raise reactive call outs on Maximo / Concept along with quotations to the client * Raise Purchase Orders * Approve To Pay purchase orders on a periodic basis throughout the week * Co-ordinate subcontractor reactive calls ensuring that calls are promptly responded to and closed off * Communicating with Supervisors / Charge Hands / Engineers - Vacancy posted on 24 September. This job has been updated and is taking applications today. . Search results for Helpdesk jobs in London.
£30000 - £40000/annum +Excellent Benefits + Training
Job Title: Helpdesk Team Leader / Manager / Service Desk Manager Salary: £35, 000 plus benefits Location: Kingston upon Thames Skills: IT Support Team Leader Bullet points: - MicrosoftSalary £30000 to £40000 per annum +Excellent Benefits + Training. . - Performance related bonuses. Helpdesk Manager - Microsoft Vacancy posted on 22 September. Networking.
Service Desk Analyst, Helpdesk Analyst
£28000 - £29000/annum
Job Title: Service Desk Analyst Location: London, City Salary: £28K My Client, a large Law firm in Central London, require an experienced Service Desk Analyst with skills in: Microsoft Windows 7/XP. Microsoft Office 2007/2003. Microsoft Outlook 2007/2003. Desktop/Laptop Hardware HP printers (Network server setup and configuration). Citrix (Basic) ManageEngine (Call Logging System) FirmTime (Solicitor Time Management Software) Interwoven Filesite Bighand Laserform Interaction As member of a team of 5 taking ownership of 1st and 2nd line support calls via phone, remote and desk-side hardware and application support. Support services provide support to approximately 500 users on three sites, running on a Windows 2008 domain, Exchange 2007. Client machines consist of Windows 7 to all levels of user abilities from secretarial to senior partner level. PRIMARY RESPONSIBILITIES: Troubleshoot and resolve problems in person and via phone on all company supported applications Answer phone calls and log accurately into the ManageEngine. Troubleshoot Desktop, Laptops and Printer problems. Advise staff on appropriate action to work towards a resolution for their issues. Serve as liaison between staff and the various technology departments. Document and communicate resolutions for future reference. Updating assigned calls daily and keeping users informed of progress. Investigate and resolve incidents in accordance with SLAs. Be expected to patch users and communications room as and when required. Activate user Blackberrys via Enterprise Activation. Package and send out equipment to users. This is a sensational opportunity to be part of one of Lindon's leading Law firms
Helpdesk Team Leader
£23000 - £25000/annum Circa £25k & Package
The prospective employer is a national M&E Building services company they maintain, install and manage the systems and services that support the operation of buildings and infrastructure in a wide variety of environments. We have an exciting opportunity for an experienced Helpdesk Team Leader for our Customer Service Centre based in our London, Docklands office. The Important job duties of the role include: Ensuring that the team works efficiently and smoothly. successfully communicating changes in practice and procedure to the team. Monitoring caller activity and performance. Capturing and resolving all Helpdesk complaints. Taking an active role in the training and improvement of the CSC. Providing management reports from the CSC and PPM systems. Ensuring information from the CSC is correctly filed in the contract files Dealing with requests for service from customers, Contract Managers and Supervisors Monitoring Preventive Planned Maintenance services for the Engineers Supporting the Operations team to ensure engineering time is used efficiently, with a target of 98% successful use of labour Providing order numbers for parts, components and expert services if required Monitoring the systems and managing the Next Generation Contact Centre in the absence of the Supervisor. The Candidate: required: exemplary conversational and communication skills, both written and verbal Good level of general education, particularly in English and Mathematics Experience of Word, Excel and Lotus Notes Positive and self motivated individual with the ability to work as part of a Team and on own initiative Proactively demonstrate and promote strong work ethic within the team in-line with Supervisor and Management strategy. Excellent reliability and punctuality previous work experience in a similar Helpdesk environment. Previous customer service practical working experience Desirable: Knowledge of Concept 500 and J D Edwards previous work experience within an FM environment/business If you have not heard back from us within 7 days then unfortunately your application has not been successful on this occasion. We may nonetheless keep your details on file and contact you in the future with other suitable vacancies
SENIOR HELPDESK ANALYST The Company My Client is a well-established and prestigious professional services organisation based in London’s West End Bullet points: - the employee will bring a high level of customer support, maturity and technical experience to the team and the Helpdesk environment as the company prepares for a number of new challenges that are ahead of them - · Be innovative and comfortable in making suggestions on how the Helpdesk can improve its level of service. After a corporate restructure, they are seeking an experienced Helpdesk Analyst to join an established support team - This job offer · Provide 1st and 2nd line support for a wide range of software, applications and hardware technologies. · Incident Management and Service Request fulfilment providing hands-on, high-quality, technical support to customers.
We are currently assisting a leading Audio Visual company based in South West London who are looking for a 1st Line Support technician (IT Helpdesk Support) to provide 1st line support to clients and employees Bullet points: - Your job duties will include being responsible for resolving IT and Network related issues for client remotely, over the telephone or via email - Further information for IT Helpdesk Support job can be found by clicking the vacancy title.. The prospective employer is a well known organisation who are firm believers in training and in house progression - Any exposure or experience to Cisco Routers, Switches and Firewalls would be benefitial as would any knowledge of Audio Visual systems such as AMX, Control 4, Sonos and Crestron. the employee will need to have good communication skills and the correct attitue to assist staff and clients to ensure any problems are resolved.
IT Helpdesk Technician required for a Gaming industry company in Central London Bullet points: - Requirements: Windows 7/8 Office 365, Outlook, SQL, Sharepoint Active Directory IP Networks and Protocols, Switches, Routers Remote Access tool, RDP, Team Viewer It will also require someone to do shift patterns including nights, and off call support - nb: We can only consider applications from candidates who have the right to work in the UK Further information for IT Helpdesk Technician - Night shifts included job can be found by clicking the vacancy title.. The role entails adhering to SLA's to ensure all aspects of ICT run smoothly - The team you'll be joining is a fun and social one so ideally the employee will share the same mindset Please apply if you're interested. Huntress Group does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
IT Helpdesk Technician required for a Gaming company in Central London Bullet points: - Requirements: Windows 7/8 Office 365, Outlook, SQL, Sharepoint Active Directory IP Networks and Protocols, Switches, Routers Remote Access tool, RDP, Team Viewer It will also require someone to do shift patterns including nights, and off call support - nb: We can only consider applications from candidates who have the right to work in the UK Further information for IT Helpdesk Technician job can be found by clicking the vacancy title.. The role entails adhering to SLA's to ensure all aspects of ICT run smoothly - The team you'll be joining is a fun and social one so ideally the employee will share the same mindset Please apply if you're interested. Huntress Group does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Position: Helpdesk Analyst Location: London Salary: £22K - £25K Our Client, an exciting, dynamic fast paced global IT service and support organisation are seeking a Helpdesk Analyst for an immediate start Bullet points: - Duties of the Helpdesk Analyst: The role involves providing 1st and 2nd line technical support to clients from their Central London Helpdesk - Further information for Helpdesk Analyst job can be found by clicking the vacancy title.. The ideal candidate will be capable of interacting with clients at a very high level, as well as being technically competent and highly motivated - the employee will work closely with the field engineering team and be responsible for scheduling site visits, managing tickets, and will be expected to maintain ownership of your support cases. The London office operates from 7am - 12am and this role is based on a shift rotation which will include evening and weekend shifts.