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Sometimes we have few or cannot locate Helpdesk jobs in the region of London so we show jobs we believe are relevant and of potential interest. Occasionally we have very few or cannot place potential vacancies for Helpdesk jobs in the location of London. In these circumstances we show jobs and vacancies we believe are relevant and of possible interest.
Typical Job ad below for London or nearby locations (shown as example for job requirements and responsibilities):
Due to significant year on year growth, in this companies Cloud computing services, they are now in a position to strengthen their IT Support team and they are looking for an experienced IT professional to assist in the consultancy, delivery and support of Premier IT's IT Support clients.
This role was office based with providing first point of call and remote assistance for desktop and server issues. (This job is now unavailable, please find London jobs for Helpdesk vacancies plus Contract work or UK Jobs, contractual, permanent and flexi time jobs in the area.) - Creating and maintaining support enquires through support desk management system with accurate and understandable information. - Maintaining constant customer awareness for exceptional support enquires. Job training available. - Leasing with third parties as required for support enquiry progression. Good future opportunities. - Performing core administration tasks such as creating accounts through AD and Exchange, setting folder permissions. Candidates can post a CV and apply online.
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Find this mornings Helpdesk jobs posted by recruitment and employment agencies. Permanent, part time and contractual opportunities on offer. Collected and shown below are Helpdesk vacancies if available, or equivalent jobs such as contract work jobs in The east of London including Docklands and Canary Wharf, nationwide opportunities in Canary wharf or local vacancies in Greater london. Temp vacancies are often featured. Candidates can also find work in London for students just looking for work to experienced candidates. Apply for email alerts.
£21600 - £27000/annum bonus, holidays, L Allowance
An exciting chance has arisen to join a global leading global organisation, our client Unilever are currently employing for ARIBA HELPDESK SUPPORT ADVISOR Bullet points: - The vacancy salary for this role is paying up to £27K per year pro rata PLUS London Allowance of £1750 per year pro rata (After 12 weeks) Main Purpose of the Job: To provide support to Trumbull Procure to Pay Service Users - Please keep checking the Manpower website for our latest vacancies . This is a six month role to start ASAP, the location for the role will be based in Unilever's prestigious facility at BLACKFRAIRS, LONDON, and this role will be Weekdays - *Liaison between User and other teams (Operating Centre, R and/or IT) to facilitate end to end resolution of query/issue *Daily tracking, recording and reporting of queries and visitor *Escalate issues and track progress to enable resolution within agreed timelines; highlight issues and proposed solutions in steady project status meetings *Review and resolve service performance issues of live operations. Escalate repetitive persistent issues to Process Office *Working closely with P2P Process Office and Procurement Services to develop practical solutions to performance improvement initiatives Key Skills: *Strong knowledge of Procure to Pay process *At least 1 year Experience working with Ariba and other Invoice management tools *Ability to manage head on and remote trainings *Procurement Exposure *Excellent customer service skills *Strong written and spoken communication skills *Polite and Professional approach *Ability t.
£45000 - £50000/annum + car allowance + bonus + benefits
My Client is one of the largest commercial property companies in the UK and a member of the FTSE100 Bullet points: - The Service Manager is a key role within the organisation and has responsibility for meeting the customer service aspirations of the technology department - * Research and implement emerging industry practices and solutions which contribute to improvement in line with strategic goals. As a professional and leading edge organisation they are seeking to appoint a dynamic, progressive, forward thinking individual to take an already established and fine-tuned support function to the next level - The ideal candidate will be bursting with new ideas to enhance the already best in class service with the move to cloud technologies, mobile systems, hot-desking and the provision of support bars within the business environments. The key responsibility will be to manage the 1st and 2nd line support teams providing technical assistance to the customer base and also manage service enhancements, service delivery processes and service related communications.
£29000 - £32000/annum to £32000 plus excellent benefits
A new position has become available within the Business Process Management Division of a leading organisation based in London Bullet points: - Primary Job Vacancy responsibilities: Accurate registration of service enquiries; Investigation of service calls to assess root causes; Development of successful corrective action plans; Assist in the analysis of secondary level corrective actions; Assist in analysis and management of data quality; Communication with system end users at all levels and functional areas, at a regional and global level; Tracking to conclusion simple and complex issue resolutions across entire scope of systems and modules supported; Analysis of call trends and identification of training requirements; Monit - Further information for Senior Helpdesk / System Support Analyst job can be found by clicking the vacancy title.. This position available is within the Regional Helpdesk section and relates to business services and systems support, working with users at a regional and Global level - Competencies: Team Work; Communication - verbal and written; Customer Focus; Problem Solving; Planning and Organising . Competencies: Team Work; Communication - verbal and written; Customer Focus; Problem Solving; Planning and Organising This job has been updated and is taking applications today. . Search results for Helpdesk jobs in London.
IT Helpdesk Manager (Government department) Location: Central London Salary: £36, 000 - £42, 000 + Extensive benefits and professional development A important organisation in Central London is seeking an IT Helpdesk Manager Bullet points: - The role comes with an attractive benefits package and opportunities for professional development - • Manage the delivery of key initiatives and projects Applicants should have the following experience: • Experience of managing IT and teams providing support to users in a busy office environment. The role will oversee the IT Service Helpdesk and be responsible for ensuring that the organisations staff are serviced by an successful and efficient IT service - Vacancy responsibilities will include: • Manage the IT service desk, ensuring that agreed SLA’s are maintained. • Manage the ICT service desk team • Manage the escalation of IT service incidents and problems.
Service Desk Analyst, Helpdesk Analyst
£28000 - £29000/annum
Job Title: Service Desk Analyst Location: London, City Salary: £28K My Client, a large Law firm in Central London, require an experienced Service Desk Analyst with skills in: Microsoft Windows 7/XP. Microsoft Office 2007/2003. Microsoft Outlook 2007/2003. Desktop/Laptop Hardware HP printers (Network server setup and configuration). Citrix (Basic) ManageEngine (Call Logging System) FirmTime (Solicitor Time Management Software) Interwoven Filesite Bighand Laserform Interaction As member of a team of 5 taking ownership of 1st and 2nd line support calls via phone, remote and desk-side hardware and application support. Support services provide support to approximately 500 users on three sites, running on a Windows 2008 domain, Exchange 2007. Client machines consist of Windows 7 to all levels of user abilities from secretarial to senior partner level. PRIMARY RESPONSIBILITIES: Troubleshoot and resolve problems in person and via phone on all company supported applications Answer phone calls and log accurately into the ManageEngine. Troubleshoot Desktop, Laptops and Printer problems. Advise staff on appropriate action to work towards a resolution for their issues. Serve as liaison between staff and the various technology departments. Document and communicate resolutions for future reference. Updating assigned calls daily and keeping users informed of progress. Investigate and resolve incidents in accordance with SLAs. Be expected to patch users and communications room as and when required. Activate user Blackberrys via Enterprise Activation. Package and send out equipment to users. This is a sensational opportunity to be part of one of Lindon's leading Law firms
Helpdesk Team Leader
£23000 - £25000/annum Circa £25k & Package
The prospective employer is a national M&E Building services company they maintain, install and manage the systems and services that support the operation of buildings and infrastructure in a wide variety of environments. We have an exciting opportunity for an experienced Helpdesk Team Leader for our Customer Service Centre based in our London, Docklands office. The Important job duties of the role include: Ensuring that the team works efficiently and smoothly. successfully communicating changes in practice and procedure to the team. Monitoring caller activity and performance. Capturing and resolving all Helpdesk complaints. Taking an active role in the training and improvement of the CSC. Providing management reports from the CSC and PPM systems. Ensuring information from the CSC is correctly filed in the contract files Dealing with requests for service from customers, Contract Managers and Supervisors Monitoring Preventive Planned Maintenance services for the Engineers Supporting the Operations team to ensure engineering time is used efficiently, with a target of 98% successful use of labour Providing order numbers for parts, components and expert services if required Monitoring the systems and managing the Next Generation Contact Centre in the absence of the Supervisor. The Candidate: required: exemplary conversational and communication skills, both written and verbal Good level of general education, particularly in English and Mathematics Experience of Word, Excel and Lotus Notes Positive and self motivated individual with the ability to work as part of a Team and on own initiative Proactively demonstrate and promote strong work ethic within the team in-line with Supervisor and Management strategy. Excellent reliability and punctuality previous work experience in a similar Helpdesk environment. Previous customer service practical working experience Desirable: Knowledge of Concept 500 and J D Edwards previous work experience within an FM environment/business If you have not heard back from us within 7 days then unfortunately your application has not been successful on this occasion. We may nonetheless keep your details on file and contact you in the future with other suitable vacancies
SENIOR HELPDESK ANALYST My Client is a well-established and prestigious organisation based in London’s West End and they are seeking an experienced Senior Helpdesk Analyst to join an established team to bring a high level of technical experience and maturity to the team and the Helpdesk environment Bullet points: - Key accountabilities:- • Provide 1st and 2nd line support for a wide range of software, applications and hardware technologies - Applicants should have:- • Excellent customer service skills and telephone manner • Excellent technical skills and abilities and the ability to successfully share technical knowledge to other members of the team • Demonstrable analytical and problem solving skills • Good communication skills both written and oral, with the ability to adapt communication styles to suit the target audie. The Senior Helpdesk Analyst will provide technical expertise and an excellent level of customer service as part of the Helpdesk Team enabling the delivery of a high quality support function to the user base - • Provide in-depth support for end-users in a friendly and easy-to-understand manner. • Provide technical guidance for junior members of the team and peers; assist the Manager and other Senior Helpdesk Analysts with the day-to-day running of the Helpdesk.
Helpdesk Analyst - 1st/2nd Line Support - Client Side - 4 months - London - £80 - £100 My client is an engineering company based in London Bullet points: - It is an exciting opportunity to join large offices, who are one of the United Nations specialised agency - nb: We can only consider applications from candidates who have the right to work in the UK . They are looking for someone with more that 3 years of experience in this role - The following skills are required in order to be considered: Provide 1st/2nd level help desk support to IT users Build images for new PCs and laptops and roll-out of new PCs, operating systems and applications ( Windows 7 and Office 2013 ) Manage the movements ICT equipment including laptops Working knowledge of Windows 2008/2012 Server, Windows 7/8 Deep understanding of TCP/IP network Please apply by sending through your latest CV and we will be in touch. Thank you and we look forward to speaking to you.
IT Support Consultant - Central London Would you like to work for a client that offers excellent benefits? Have you experience working in IT Support? JOB DESCRIPTION: Your job duties will include being responsible for network and server, research, evaluation, design and development Bullet points: - RESPONSIBILITIES: * Managing daily calls and jobs * Evaluate and implement changes to the operating environment * Control network operations, maintenance and technical support * Maintain the integrity of the installation e.g security, password, allocation and controlling the disaster recovery procedures * Monitoring Service Level Agreements and performance delivered by external providers * Keeping up to date with IT developments * Developing guidelines EXPERINECE REQUIRED: The successful candidate should have experience in: * Windows Server build an - Further information for IT Helpdesk Support job can be found by clicking the vacancy title.. the employee will need to provide the different departments with hardware and software support including helpdesk, first line technical support installing systems and liaising with suppliers - Vacancy posted on 10 August. This job has been updated and is taking applications today. .
My client based in the city of London is looking for an exceptional customer service helpdesk representative, to join their expanding team Bullet points: - the employee will have experience in property/hotel/facilities management, knowledge of property management services such as janitorial, HVAC, lighting, landscaping etc - Further information for Customer Service Helpdesk &£22k - &£23k London City ... job can be found by clicking the vacancy title.. the employee will have exemplary conversational and communication and customer service skills, as the employee will be answering and screening all inbound facility management calls and web based requests in a prompt, courteous and professional manner, ability to deal with all emails and administration, working in a pressured high volume, environment - Hours will be Weekdays 07.00am to 19.00, shift coverage Vacancy posted on 20 August. Submitted 8 am. 20/08 from recruitment agency. .
Skills: Helpdesk Manager Bullet points: - Team LeadSalary £30000 to £35000 per annum. . - Training and Certifications. Microsoft For this opportunity, applications can be completed online today. - Networking. IT Certifications.