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Sometimes we have few or cannot locate Helpdesk jobs in the region of London so we show jobs we believe are relevant and of potential interest. Occasionally we have very few or cannot place potential vacancies for Helpdesk jobs in the location of London. In these circumstances we show jobs and vacancies we believe are relevant and of possible interest.
Typical Job ad below for London or nearby locations (shown as example for job requirements and responsibilities):
Due to significant year on year growth, in this companies Cloud computing services, they are now in a position to strengthen their IT Support team and they are looking for an experienced IT professional to assist in the consultancy, delivery and support of Premier IT's IT Support clients.
This role was office based with providing first point of call and remote assistance for desktop and server issues. (This job is now unavailable, please find London jobs for Helpdesk vacancies plus Contract work or UK Jobs, contractual, permanent and flexi time jobs in the area.) - Creating and maintaining support enquires through support desk management system with accurate and understandable information. - Maintaining constant customer awareness for exceptional support enquires. Job training available. - Leasing with third parties as required for support enquiry progression. Good future opportunities. - Performing core administration tasks such as creating accounts through AD and Exchange, setting folder permissions. Candidates can post a CV and apply online.
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Find this mornings Helpdesk jobs posted by recruitment and employment agencies. Permanent, part time and contractual opportunities on offer. Collected and shown below are Helpdesk vacancies if available, or equivalent jobs such as contract work jobs in The east of London including Docklands and Canary Wharf, nationwide opportunities in Canary wharf or local vacancies in Greater london. Temp vacancies are often featured. Candidates can also find work in London for students just looking for work to experienced candidates. Apply for email alerts.
ICT Helpdesk and User Services Team Lead This is a full-time, permanent position Bullet points: - They are moving into brand new premises and require a state-of-the-art ICT infrastructure to help their business management systems - The post holder will also help coordinate service desk activities across the existing Service Desks in the period of multi-site operations from April 2015. Position description and person specification Context The prospective employers are a global-leading Scientific Research organisation based in Central London - The person will be responsible for working with the ICT senior management team and the ICT programme team, including external consultants. Objectives As Helpdesk and User Services Team Lead, Your job duties will include being responsible for leading the IT Service Desk to help users across the organisation in delivering the strategy.
Customer Support -Customer Services - Telephone Support Working for a startup Mobile Telecom Operator based in London Bullet points: - Work in our in-house call centre answering customer calls and emails, as well as interacting with customers on live chat - Further information for Customer Services - Helpdesk Support - Telephone Support - Mobile ... job can be found by clicking the vacancy title.. Role: To deal with customer support tickets and resolve customer escalations that are passed over by the Customer Care Agents - Role: - First/only point of contact for customers - Answering inbound calls and live chat - Making outbound calls to customers as and when necessary - Responding to customer emails - Liaising between customers and other departments (i.e. Operations/Billing) Requirements: - Availability – need to be flexible - Ability to multitask - IT literate; efficient at learning new systems - Basic understanding of how Direct Debits/Billing works; competent at numeric calculations - Excellent written communication - Positive/friendly and clear over the phone .
Welsh speaking IT Helpdesk / Service Desk Support Analyst required by leading cloud solutions and technology company located in North London near Borehamwood /Stanmore / Edgeware Bullet points: - In return the company will train and develop you into a fully-fledged Service Desk Support Analyst - A enterprising, progressive business which specialises primarily in cloud based solutions and Microsoft based technology. To be suitable you must have a great personality, previous Service Desk/ Helpdesk or Customer Service experience, a passion for IT and exemplary conversational and communication and customer skills - The role: Working within a friendly, enterprising and team orientated environment the vacancy will see you working within the Service Desk Support team. The Candidate will provide technical support to external clients on the company's software products and technology solutions (mainly cloud and Microsoft based) ensuring that customer support queries are monitored resolved and escalated while working to service level agreements (SLA's) and the highest levels of customer service and satisfaction. Search results for Helpdesk jobs in London.
An exciting new, local role would suit a talented and knowledgable jobseeker for this new vacancy to deal with requests for the repair and maintenance of equipment Bullet points: - For new job alerts follow us on Twitter - @bbr_recruitment 24000.0000 Speciality: Helpdesk - Further information for Helpdesk Administrator job can be found by clicking the vacancy title.. Excellent Company to work for with great employee benefits..Burton Bolton Rose only have the resources to respond to jobseekers who are suitable for the vacancy advertised - Vacancy posted on 19 April. Submitted 8 am. 19/04 from recruitment agency. .
Service Desk Analyst, Helpdesk Analyst
£28000 - £29000/annum
Job Title: Service Desk Analyst Location: London, City Salary: £28K My Client, a large Law firm in Central London, require an experienced Service Desk Analyst with skills in: Microsoft Windows 7/XP. Microsoft Office 2007/2003. Microsoft Outlook 2007/2003. Desktop/Laptop Hardware HP printers (Network server setup and configuration). Citrix (Basic) ManageEngine (Call Logging System) FirmTime (Solicitor Time Management Software) Interwoven Filesite Bighand Laserform Interaction As member of a team of 5 taking ownership of 1st and 2nd line support calls via phone, remote and desk-side hardware and application support. Support services provide support to approximately 500 users on three sites, running on a Windows 2008 domain, Exchange 2007. Client machines consist of Windows 7 to all levels of user abilities from secretarial to senior partner level. PRIMARY RESPONSIBILITIES: Troubleshoot and resolve problems in person and via phone on all company supported applications Answer phone calls and log accurately into the ManageEngine. Troubleshoot Desktop, Laptops and Printer problems. Advise staff on appropriate action to work towards a resolution for their issues. Serve as liaison between staff and the various technology departments. Document and communicate resolutions for future reference. Updating assigned calls daily and keeping users informed of progress. Investigate and resolve incidents in accordance with SLAs. Be expected to patch users and communications room as and when required. Activate user Blackberrys via Enterprise Activation. Package and send out equipment to users. This is a sensational opportunity to be part of one of Lindon's leading Law firms
Helpdesk Team Leader
£23000 - £25000/annum Circa £25k & Package
The prospective employer is a national M&E Building services company they maintain, install and manage the systems and services that support the operation of buildings and infrastructure in a wide variety of environments. We have an exciting opportunity for an experienced Helpdesk Team Leader for our Customer Service Centre based in our London, Docklands office. The Important job duties of the role include: Ensuring that the team works efficiently and smoothly. successfully communicating changes in practice and procedure to the team. Monitoring caller activity and performance. Capturing and resolving all Helpdesk complaints. Taking an active role in the training and improvement of the CSC. Providing management reports from the CSC and PPM systems. Ensuring information from the CSC is correctly filed in the contract files Dealing with requests for service from customers, Contract Managers and Supervisors Monitoring Preventive Planned Maintenance services for the Engineers Supporting the Operations team to ensure engineering time is used efficiently, with a target of 98% successful use of labour Providing order numbers for parts, components and expert services if required Monitoring the systems and managing the Next Generation Contact Centre in the absence of the Supervisor. The Candidate: required: exemplary conversational and communication skills, both written and verbal Good level of general education, particularly in English and Mathematics Experience of Word, Excel and Lotus Notes Positive and self motivated individual with the ability to work as part of a Team and on own initiative Proactively demonstrate and promote strong work ethic within the team in-line with Supervisor and Management strategy. Excellent reliability and punctuality previous work experience in a similar Helpdesk environment. Previous customer service practical working experience Desirable: Knowledge of Concept 500 and J D Edwards previous work experience within an FM environment/business If you have not heard back from us within 7 days then unfortunately your application has not been successful on this occasion. We may nonetheless keep your details on file and contact you in the future with other suitable vacancies
Surrey Sunbury South East Middlesex London ... Jobs
As part of the employers 1st line/ helpdesk team the employee will be working within a large Service Desk environment Bullet points: - Answering incoming calls within an appropriate time frame, to a high level of customer service - Appropriate escalation of incidents and requests to the Service Desk Team leaders.. This is a busy and varied role will involve dealing with the employers who are very high presence, the employee will be ensuring that a confident and professional level of customer service is being delivered..Duties to include - - Allocate and chase closure on calls. Follow all internal processes to make sure service activity targets are met.
IT Helpdesk Engineer - Finance.This role will provide support to internal users and ongoing customer service for stakeholders in a Windows environment Bullet points: - This is a great opportunity to break into the finance industry and develop your IT career..Vacancy responsibilities - Ability to work in a team-orientated collaborative environment. The successful jobseeker for this new vacancy will be expected to track, troubleshoot and resolve user incidents and service requests for desktop and application issues..The Candidate will responsible for providing technical assistance and support related to computer hardware, operating systems and corporate applications for users and escalating severe problems to the 2nd level groups..The ideal jobseeker for this new vacancy will have at least six months previous Helpdesk, Service Desk or IT Customer Service experience ideally with a - Coordinate problem resolution directly with internal users. Application Operating System and hardware issues support.
IT Helpdesk / Service Desk Analyst - London.A well established and large financial services company located in central London is seeking an enthusiastic Service Desk Analyst to be working with its busy IT department..Supporting over 1000 users across multiple sites, the employee will be working with the most up to date IT technologies and provide successful 1st line helpdesk support in a Windows based environment Bullet points: - Please note that the business operates an IT support function between 7am and 7pm Weekdays and weekly 8 hour shift patterns will apply (7am - 3pm, 8am - 4pm, 11am - 7pm).This IT Service Desk Analyst role is paying a starting salary of up to £25, 000 with benefits including contributory pension healthcare and performance related bonuses..To be suitable for this Helpdesk Analyst role you will need to have previous work experience of providing 1st line phone and remote support in a dynamic environment, along with the following: - Grade C or above at Maths and English GCSE (or equiva - Further information for IT Helpdesk Analyst - London job can be found by clicking the vacancy title.. This role will also give you exposure to desktop support and will offer the successful jobseeker for this new vacancy genuine career progression opportunities - 0.0000 Speciality: 1st Line Support/Helpdesk Vacancy posted on 19 April. This job has been updated and is taking applications today. .
1st/2nd Line Helpdesk Analyst - St Bullet points: - The firm that has been consistently growing year on year is seeking a 1st/2nd Line Helpdesk Analyst with good Helpdesk experience in a legal or professional services environment..As a confident, strong communicator the Helpdesk Analyst will be responsible for providing desktop support, resolving problems and escalating issues - Experience with raising tickets and problem solving. Paul's, Central London - A£25, 000 - Legal Sector.1st/2nd Line Helpdesk Analyst - Role: An award winning City law firm is currently seeking a 1st/2nd Line Helpdesk Analyst - The law firm are ideally looking for a Helpdesk analyst who is committed to continuing their long term success. This role offers great career prospects with a history of progression within the IT team.
A new job opportunity for a Facilities Helpdesk Operator is now offered in Central London Bullet points: - The rate of pay for this assignment is A£10.50 per hour - Dealing with all invoices relating to minor works including raising, receipting and amendments. The prospective employer an established and leading Higher Educational institute is seeking temporary cover lasting approximately two months - Based in Central London with easily accessible commuter links The prospective employer is seeking a strong jobseeker for this new vacancy to be working with their successful, established team to help cover long term sick leave. As the successful jobseeker for this new vacancy you will supply a daily report from all new reactive calls logged and forward them on to the relevant team member or contractor to provide a quotation.