Lozells & East Handsworth
Moseley & Kings Heath
Stechford & Yardley North
Sutton Four Oaks
Sutton New Hall
Recently Birmingham's female population has been hit hardest by the difficult economic climate. For instance, in the Ladywood constituency 2,642 women, or just over 7% of the female population, do not have a job. The number of women claiming benefit in Ladywood has risen by nearly 25% during the last 12 months. Most of Birmingham has seen more than a 20% year-on-year increases in female unemployment. In February 2011 the unemployment rate in the West Midlands was 9.8%. The number of people unemployed had risen by 28,000 in the 3 months to December 2010. The West Midlands has the second highest unemployment rate of the UK.
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Jobs in Birmingham
As well as jobs in Birmingham find on Amber Jobs a range of vacancies such as jobs in Bromwich, jobs in Coldfeild and Jobs in Dudley. Also vacancies in Walsall.
To receive orders from customers and ensure all parts are delivered ON TIME at BEST Quality, Cost and Delivery as well as deal with any customer queries in order to establish the objective of excellent customer service and satisfaction.
Principle Vacancy responsibilities
1 Receive customer orders/schedules (phone, e-mail, web portals etc), examineand update system advising customers immediately, if necessary, of potential problems. 2 Deal with any customer queries in a timely and accurate manner. 3 examineand prepare manufacturing plan consistent with available capacity and in line with finished stock objectives. 4 Create works orders, examineand issue component schedules to suppliers consistent with lead times and any other purchasing criteria. 5 Prepare Shop Shortage Sheet, issue kitting lists, progress priority orders and book finished product to system. 6 Ensure purchased parts are delivered on the specified date in line with stock objectives. 7 Attend daily production meetings to tell supply situation and prioritize customer requirements. 8 Liaise with suppliers and customers to achieve delivery dates and to assist/direct in any other matter that could have an effect on performance to their customer. 9 Ensure finished product is despatched to the customer on time liaising with the warehouse and distribution function.
1 Ensure that TS16949 and ISO14001 procedures are adhered to in all aspects of work. 2 keepall filing systems, computer systems and general office area in line with the 5 S's system. 3. Analyse, propose and implement any continuous improvement ideas in line with the company's TQM philosophy. 3 Have a full appreciation and assist in achieving targeted inventory levels. 4 Have a full appreciation and assist in improving both suppliers and customers delivery performance. 5 Carry out any product related task when reasonably requested to do so by management.
A highly motivated enterprising and creative individual with enthusiasm, confidence and the drive to make things happen.
.Good communicator with an excellent phone manner .Excellent customer service skills .Highly able to work on your own .Ability to interact and co-operate with a wide range of people .Be organised and methodical .Be proactive and be able to take the initiative .A good understanding of customers' needs & requirements .Be well presented with a professional manner .Be persuasive and diplomatic .Be able to be working within agreed budget guidelines. .previous work experience in a customer services sector would be an advantage. .Minimum of four GCSE's A-C equivalent but ideally with further qualifications ie A Levels HND or Degree
Remuneration is £18K - 20K per year £18000 ..........
Key points: Based in the heart of Birmingham, The prospective employer is on the search for new bubbly talent to add to their sales and customer service team due to massive client demand The Candidate do not need earlier sales or customer service experience, all you need to bring is some enthusiasm, bags of personality and a desire for success The prospective employer has leaders at hand ready to give you with all the coaching and mentoring you need if you have the ideal character traits. Perfect for graduates looking to earn some extra earnings, wages, salaryand gain valuable skills in sales and customer serviceWould you like the chance to earn much more than minimum wage? Great To allow you to do this, The prospective employer has based your earnings on an uncapped commission-only model meaning there truly is no limit to what you can earn in these sales and customer service opportunitiesAs The prospective employer continues to grow and develop they would love for you to be a part of their continued success in 2017 and beyondWhat The prospective employer offers their sales and customer service brand ambassadors:Skill set development.Product trainingCustomer serviceBusiness strategySales techniquesTeam buildingCommunication skillsPresentation and organisational skillsIndustry knowledgeProblem solvingCoaching skills / techniques Also.Immediate StartExcellent average weekly earningsAll team members have the opportunity for travel and international travel The client requires jobseekers to be over the age of 18, have the willingness to learn new and develop any existing skills you may already have in any aspect of Sales, Marketing, Promotions and Customer service. This kind of opportunity would suit you perfectly if you love speaking to people in a face to face. Roles are office located in the mornings and field located in the afternoons. They work on events, residential and b2b campaigns.PLEASE REMEMBER THAT APPLICANTS MUST BE 18 OR OVER. ROLES ARE BASED IN AND AROUND THE BIRMINGHAM AREA. During the application process, if your are successful past the initial appointment you will have the chance to spend a day out in the field shadowing a talented and knowledgable team member within their residential campaign. As this is part of the application process this exercise will be unpaid.Experience in the following areas will help you in your new self employed journey with this Company - Retail, Warehouse, Administration Warehouse Operative, Administrator Receptionist, Customer Service, Sales, Retail manager Marketing, Sales Assistant, Cleaner Retail Sales Assistant, Customer Service Advisor Direct sales, Promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Graduates are also encouraged to make an application for this exciting opening. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. ..........
Key points: Job role: Customer Service Advisor (Arabic Speaking)
Remuneration is £18, 000-£20, 000
Job Type: Temporary
Hours of work: 37.5 per week, may include the occasional Saturday
Job offer is situated in Birmingham City Centre
We currently seeking to recruit a Arabic Speaking Customer Service Advisor for a banking industry in the City Centre
Job Overview of Customer Service Advisor:
give first class customer service, developing and maintaining customer relationships
The key responsibilities of Customer Service Advisor:
.To manage and develop customer accounts .Process orders, invoices and returns and efficiently respond to enquiries in a timely manner .Learn and understand the product range to best tell customers .Manage in-house CRM system .Ad hoc reception duties, including being the first point of contact for all visitors
The successful Customer Service Advisor will posses the following skills:
.Inbound Customer Service experience .Fluent in Arabic .Proficient user of windows based programmes .Customer relationship development skills .exemplary conversational and communication and inter-personal skills .Articulate and professional phone manner
In return the company will give an excellent package, on going training and excellent career prospects.
If you are interested in the vacancy Office Administrator click APPLY. If you are not contacted by this date assume you have been unsuccessful on this occasion.
The Candidate can view all of our roles on (url removed, please use the job link and apply online) or on (url removed, please use the job link and apply online)/OfficeAngelsBham
Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........
Key points: The prospective employer is a prestigious company located in Birmingham who are seeking to employ and looking for a Senior Customer Service Advisor to be working with their team.
This sensational company offers full training and progression and an excellent and very attractive job benefits package.
Duties to include:
Leading a team of 4 customer service advisors Handling more complex enquiries and complaints Composing written responses to customer complaints Making sure accurate records are kept of communications with customers Helping to recruit, train and appraise new Customer Service staff Deputising for Team Manager in their absence
Skills and experience required:
Excellent written and verbal conversation discuss issues and skillto positively interact Well organised skillto make appropriate decisions under pressure
£ 18, 000
Monday.Friday - 9:00 am.5:30 pm
Please note due to the high volume of CV s we receive if you have not had a response to your application within 5 working days assume on this occasion you have not been successful £18000/annum ..........
Key points: A sensational opportunity for a PA to Customer Service Director to be working with this globally recognised retail banking organisation in South Birmingham. Client Details The employer is a globally recognised customer focused retail banking organisation. Description As the PA to Customer Service Director the employee will be enjoying a very demanding, fast-paced role engaging with numerous customer service operations teams across the bank. The Candidate will take total control of managing the diary, emails and the organisation of all workshops, meetings and room bookings. The Candidate will also manage all travel itineraries and bookings from start to finish. The Candidate will fully prepare all PowerPoint presentations, briefing packs, reports, maintain all privatefiles/ reports in the department and manage the departmental budgets. The Candidate will also host the annual staff awards. Profile The ideal jobseeker for this new vacancy for the PA to Customer Service Director MUST: Have worked in a fast-paced demanding environment previously, supporting a senior level DirectorBe highly proactive with successful conversation discuss issues and skillto positively interactA high degree of tenacity and resilienceHave a positive, can do attitude and a good sense of humourHave strong attention to detailIdeally have worked within Financial Services Job Offer Salary up to £28, 500 + benefits package Interviews to be held 3rd & 4th October ..........
Key points: Here at Connect Distribution our aim is to be the first choice for home appliance after sales service, spare parts and accessories. With forty five years of experience, We are the largest independent home appliance and spare parts distribution organisation within the UK working with a variety of household brands including Dyson Whirlpool, Hotpoint, Hoover and BOSCH to name a few We have a motivating and challenging job opportunity for a Customer Service Advisor to be working with our ever expanding business. As Customer Service Advisor the vacancy will involve: Handling inbound calls from customers who want to purchase spare parts or book repairs for their home appliancesSupport customers and give instructions on how to fix appliancesTake ownership to reach a suitable resolution for all queries/concernsAchieve all sales and service targetsPromote extra services like fast delivery, associated products and email sign upsEnsuring accurate logging of customer cases to facilitate refunds and repairs to our customer as quickly and efficiently as possibleUsing templates and personal responses to give clear and concise answers to customer requestsResolve customer cases which will involve investigating the reasons behind the customer issue and responding back to the customer through verbal and written communication to manage expectations As Customer Service Advisor you will need: Excellent Customer Service skillsAbility to prioritise and organiseGood communicator at all levels including the skillto negotiatePC literateProblem solving skills and a high level of attention to detailAbility to work under pressure and meet deadlines Reward & Recognition Holiday Award Scheme (up to 33 days holiday including bank holidays)Onsite Car Parking FacilitiesExclusive Staff DiscountsEye Test VouchersPension SchemeQCFS (Previously known as NVQ's)Childcare VouchersAttendance Bonus incentives incentivesSocial Outings ..........
We are employing for a Customer Service Centre Manager in the Birmingham area. The prospective employer is a well-established Company.
As a Customer Service Centre Manager you will need to have/be:
Knowledge of the Energy industry would be an advantage Solid experience in call centre management exemplary conversational and conversation discuss issues and skillto positively interact with the skillto build relationships both internally and externally skillto inspire and build trust Able to highlight areas for improvement Coaching and development skills The skillto work to tight deadlines, work well under pressure and have excellent prioritisation skills
Remuneration is £30, 000.00 - £35, 000.00 per year (depending on experience) Working Hours: Forty hours Monday-Friday 8.00am-8.00pm with alternate Saturdays Job offer is situated in Birmingham Duration: Permanent
Role of a Customer Service Centre Manager:
Direct accountability for performance, people and welfare of the call centre Deliver and checkdepartment key performance indicators Carry out one to ones Ensure escalations and complaints are handled quickly and successfully Report MI to key stakeholders Proactively improve service delivery through the introduction of new working practices send planning for troughs and peaks activity Drive continuous improvement in customer service Act as an example for leadership and performance management practices Implement change in response to regulatory and business needs
Benefits of working as a Customer Service Centre Manager:
Twenty days holiday plus bank holidays Company pensions Childcare vouchers Free parking
If you are interested in the above role click apply ..........
Key points: We are loking for a customer service agent to work for a wel know rail firm on an initial 2 month contract. The Candidate will give a customer focused presence within the station on a day to day basis to deliver a first class and safe station environment for Train Operating Companies (TOCs), passengers and retailers with help around the station as required. Although some training will be provided you must have prior experience in a customer service role, be confident in your approach and possess strong communication and problem solving skills. The Candidate must be available to start with immediate effect. ..........
Key points: The prospective employer located in Sutton Coldfield are seeking to employ and looking for an 2 Customer Service Advisors to be working with their existing team. These roles is based on growth within a very successful team and offers a sensational working environment. Duties for this job will include: Taking inbound calls from internal and external clientsUpdating in house database with accurate informationResolving enquiries by email or phoneLiaising with various departmentsGeneral administration duties Successful jobseekers must have: exemplary conversational and conversation discuss issues and skillto positively interact - both oral and writtenStrong organisational skills and be able to prioritise workloadGood team player Remuneration is £ 16, 000 Hours of Work: Weekdays: 8:30 am - 5:30 pm Please note due to the high volume of CV s we receive if you have not had a response to your application within 5 working days assume on this occasion you have not been successful. ..........
Pro-Gen are an up and coming marketing firm located in Central Birmingham, we are interested in customer service jobseekers looking for a company to grow with and not 'just another job'. We pride ourselves on providing first class customer service and also standing out from the crowd and performing above and beyond what is expected from us from our national and international clients and our range of customers.
We are currently expanding our Customer Service and Marketing Division and looking for:
Public Relations Reps
Customer Service Reps
Market Planning / Strategy Consultants
Our ideal jobseeker for this new vacancy would be aspiring, customer focused and driven to succeed.
Some positions we are hiring for are entry level so experience in customer service is a plus, but not necessary, while others do require some prerequisites. Apply today for more and comprehensive information and details and to be considered for a customer service position.
We look send to hearing from you
Experience is advantageous but not required as we give full paid training.
We are committed to setting a standard of excellence for The prospective employers, as well as providing each partner with a unique opportunity. Promotions and progression within our company is based on merit and performance, NOT seniority.
If this sounds like the job for you, make an application today.
We apologize but only those whom we wish to select for preliminary interviews will be contacted.
Thank you for your interest in Pro-Gen
Experience in the following fields is a plus but not required - brand building, customer service, advertising, team, PR, retail, marketing, sales, promotional work, merchandising, face to face sales, call centre work, customer service, management and team leading, bar and reception work, face to face marketing, tele-marketing, brand marketing. ..........
Key points: The prospective employer a successful and expanding client located in Sutton Coldfield are seeking to employ and looking for Ten Customer Service Administrators to be working with their team initially on a six month fixed term contract. These roles are situated in an easy location accessible by public transport and there is also free parking. These roles are to start the job immediately. Duties to include but are not limited to: Taking inbound calls regarding queriesLogging all calls onto the in house databaseProcessing paperwork and updating internal systemsLiaising with internal and external departments Key Skills: Strong conversation discuss issues and skillto positively interact - both oral and writtenOrganised with strong attention to detailProficient IT skills Working hours: Mon - Fri - 9:00 am - 5:00 pm - 1/2 hour lunch - 37.5 hours a week Remuneration is £ 16, 000 The company benefits are Free Parking Please note due to the high volume of CV s we receive if you have not had a response to your application within 5 working days assume on this occasion you have not been successful. ..........
Key points: SF Group are looking to recruit a Customer Service Advisor on a two week temporary assignment to cover holiday. Hourly rate for this assignment is £7.50 and this role will require an individual with extensive customer service experience. This role involves working within the Service Division to give first class customer service to a broad portfolio of customers across a wide range of market sectors. Important job duties and responsibilities: Qualify customer requirements and reduce customer downtime through scripted questioningReceive and process requests from customers and colleagues via phone, e-mail and faxCover and support other roles and responsibilities within the Service DivisionCarry out other duties deemed appropriate by your team leader in line with your skills and experience The ideal jobseeker for this new vacancy will demonstrate the following attributes: Strong focus on quality customer service with a natural desire to meet and exceed customer expectationsexemplary conversational and conversation discuss issues and skillto positively interact, both written and verbal, with internal and external customersEager and willing team player with a positive attitude who also feels able to work independentlyAbility to own and prioritise workloadProcess driven with the confidence to raise queries to aid efficiencyCalm and focused when working in a pressurised environmentAbility to learn quickly and use knowledge in decision making whilst accepting the need to changeto changing circumstancesComputer literate with a sound working knowledge of Windows based applications If this sounds like you then apply via the website, you must be IA ..........