Lozells & East Handsworth
Moseley & Kings Heath
Stechford & Yardley North
Sutton Four Oaks
Sutton New Hall
Recently Birmingham's female population has been hit hardest by the difficult economic climate. For instance, in the Ladywood constituency 2,642 women, or just over 7% of the female population, do not have a job. The number of women claiming benefit in Ladywood has risen by nearly 25% during the last 12 months. Most of Birmingham has seen more than a 20% year-on-year increases in female unemployment. In February 2011 the unemployment rate in the West Midlands was 9.8%. The number of people unemployed had risen by 28,000 in the 3 months to December 2010. The West Midlands has the second highest unemployment rate of the UK.
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Key points: Customer Service Administrator Weston Beamor
Weston Beamor part of WB The Creative Jewellery Group Ltd is looking to recruit an efficient and organised Customer Service Administrator. Reporting to the Administration Coordinator the vacancy will primarily involve receiving and preparing orders for production and despatching finished productsin line with departmental deadlines. Key Vacancy responsibilities: - Receiving and logging orders on the system before dealing with each item according to type. (Wax, Master re order from existing patterns or order received from CAD Department). - Processing reorders by providing the Waxing Department with the correct mould by pattern number. - Ensuring that all order items are photographed for matching against finished pieces. - Assessing Masters to highlight the requirement for vulcanised or silicon mould. - Allocating patterns numbers and entering them onto the system for future identification. - Using the bespoke computer system and Excel to produce quotes and pricing for finished orders. - Completing quality checks of finished items and identifying repairs and scrap. - Providing finished pieces to the Assay office for hallmarking. - Generating a list of finished orders and preparing them for despatch. - Generating invoices and requesting payments. - Respond to all customer queries during the production process and keeping customers fully informed of any issues affecting their order.
Measures for success: - Meeting Customer SLA's - Meets daily deadlines for the Assay office, post, waxes and masters.
Behaviours: - Adaptable and easily establishes good relationships with customers and staff. - Responds quickly to customer requirements and response. - Manages own time successfully by monitoring performance against deadlines and milestones. - Focuses on customer needs and satisfaction and sets high standards for quality and quantity. - Follows procedures and policies and keeps to schedule. - Maintains a positive outlook at work and is productive in a pressurised environment. - Accepts demanding goals with enthusiasm.
required skills and experience: - Accuracy when updating spreadsheets. - Experience of dealing with demanding customers. - Will Ideally possess knowledge of jewellery production (although this is not required). Negotiable subject to experience ..........
Key points: Sports Customer Service Assistant (Junior / Beginner) Love customer services but want more out of your career? Join the DKS World team in this Sports Customer Service Assistant role with real opportunity to progress into bigger and better roles. If you are seeking to employ and looking for a customer services role where you can be yourself, express your opinion compete against others and progress your career then you're in the right place You'll need a sporty, competitive personality Because we will be providing full training, no experience is needed therefore this would best suit someone looking to start their career. DKS World - Customer Services Role: This position is a fast paced customer services and sales role. The Candidate will impress us with your quick and easy skillto build relationships with customers and complete sales processes. Finding new customers for The prospective employers is what we do - you will conduct basic sales presentations face to face at retail locations in order to attract new business. About you: We are seeking to employ and looking for someone with an outgoing, competitive, fun personality who has exceptional customer service and sales skills. A can-do attitude is important as is the skillto work successfully in a diverse team. - No experience is necessary as we will give all training - The Candidate will need to be over 18 and able to commute to Birmingham daily - exemplary conversational and conversation discuss issues and skillto positively interact and the skillto show initiative - Team player but able to work independently as the employee will be dealing with and working on a self employed basis and you won't be micro managed day to day - Available for an unpaid open day in the next 1-2 weeks.
If this sounds like you apply online with an up to date CV. The Candidate can expect to hear from us within a few days as we are needing people immediately
More About Us: DKS World Outsourcing is a new retail sales / promotions company located in Birmingham. We are already working with an exceptional client portfolio and in a position to grow our team. We aim to attract and keep top talent by offering a 100% promotion from within policy rewarding top performers with advancement opportunities and entirely uncapped performance based earnings. DKS World Outsourcing is a local team with big dreams. We believe that our people are what drives our success and therefore we look after them, its as simple as that. £340+ per week ..........
Key points: Opportunities within Sales & Customer Service Waiters/ Bar/ Hospitality and Retail Experience Required Have you experience working within hospitality or with customers face to face? If you do, we have an opportunity for you We currently have an enthusiastic Sales and Customer Service opportunity for our brand new Birmingham location. The Candidate would be representing national clients and and we would be providing full product training, this could be the opening you have been looking for.
No earlier sales experience is necessary as we are ready to coach and develop you in all aspects of our business and clients, but earlier customer service experience is an advantage.
Successful jobseekers will - Have great customer service skills - Be a team player - Be looking for a new challenge - Be focused towards hitting targets
Your job duties will include being responsible for - Delivering high quality performance - Understanding clients and customers requirements - Generating a high customer service skill set - Promoting and delivering The prospective employer to people
Opportunity includes - Full Product Training - Great working environment send us your CV. As there is limited availability I regret that we can only reply to jobseekers which are successful in getting to the preliminary meetings. Please note that these roles are in Birmingham. We have immediate starts available and are seeking to employ and looking for jobseekers with an entrepreneurial spirit. Good luck with your application if you are successful a member of our admin team will be in contact shortly. Please make sure you have included your current CV and a daytime contact phone number. .Please note that this is NOT a door to door or commission only role
People with interests in the following areas are encouraged to make an application for this business development program: marketing, management, customer service, campaign management, client relations, PR, public relations, graduate management programme, sales, entry level marketing, full training provided no experience needed retail, junior marketing assistant / representative, health, fitness, sports. Waiters/ Bar/ Hospitality and Retail Experience Required £280 - £400 Weekly ..........
Key points: The prospective employer a leading name in industrial supplies are looking to recruit an Inbound Customer Service agent to join their busy team. Job Description Answering inbound calls from customers Dealing with price enquires and delivery issues Taking customer orders via telephone, fax and email Processing order details Monitoring inbound mail Liaising with warehouse and accounts departments The ideal candidate will be quick thinking with good communication skills, telephone manner and a team player. beginning salary £13500 25 days holidays plus bank holidays Working hours - 39 hours week between 7am and 9.30pm Please submit your details and CV Asap for this immediate start role ..........
Key points: Trainee Manager Sales / Customer Service Birmingham Interactive is an up and coming Promotional Advertising company located in Birmgingham City Centre looking to growour sales and customer service department. As a fastly expanding sales team, we have affiliated offices across the UK, we are the first choice for clients, customers and results driven individuals. The Trainee Manager role within sales and customer service will be varied. It will include: - Professional representation of wide-ranging clientele - Providing first class customer service - On-going training including our Professional Development Programme. - Executing sales campaigns of various purposes for clients - Providing client/campaign training for entry-level colleagues
As this is a Trainee Manager role within sales and customer service, the employee will become actively involved with Training Sessions at our Central Birmgingham Office, which cover the following: - Client/campaign management - Leadership and management skills - Ongoing professional development - Business results/figures analysis - Sales and customer service training
Although successful jobseekers receive full training, a university degree in relevant fields such as Business/Marketing/PR/Management/Sales, may be advantageous in this instance, however experience is not required. If you feel that you are professional, aspiring and energetic with the desire to succeed in a thriving industry, this may be the opportunity for you. How to make an application: If you wish to be considered for the Entry Level Position click apply and attach a copy of your current cv. There is no need to include a covering letter as long as you can answer a few short questions during a quick call prior to an interview. £16, 000 - £22, 000 ote ..........
Key points: Job offer is situated in Birmingham and surrounding areas Earnings: Competitive Earnings Immediate starts available : They are looking to increase in size over the summer period. However roles with themselves are on-going and not just for summer.
As a jobseeker are you up for some competition and a demanding career? Driven to succeed but in need of a path to drive on? Want to be in more control of how much you can earn?
The prospective employer thrive on friendly competition and love working with people from a background involving sales, sport, competition teamwork, customer service, marketing etc.
Currently they are seeking to employ and looking for several representatives to start as soon as possible at their Birmingham location to assist with their current sales and customer service campaigns. Their roles involve sales, customer service, promotions and marketing. Vacancy responsibilities will include promoting The prospective employers services to their target market through face-to-face in-house sales presentations. Full product training and on-going sales coaching is provided. Staying professional and providing every customer with a sensational level of customer service is paramount to their company and business.
Requirements: All levels of education will be considered but jobseekers must be at least 18 years of age due to Client requirements. The Candidate will be dealing with and working on both an independent and team basis and your earnings will be commission only, therefore they are determined by your results. This role works on a self-employed basis. They recommend a strong work ethic and good time management skills. Smart dress and confident conversation discuss issues and skillto positively interact are also required to their mainvalues. Our routes to market are residential, B2B and events.
helpful assets to have are earlier work experience in Customer service, retail sales, hospitality, sales, bartending, administration sports, promotions or marketing. They are currently holding initial appointments for this Brand Ambassador role NOW. To apply upload your CV with your application using the online application process.
All applications will be reviewed but they may not be able to respond back to everyone. Averages £250 - £450 PW ..........
Key points: Customer Services Advisor Permanent Part time 30 hours a month £6.59 per hour A chance has arisen to join a leading financial organisation as a Customer Service Advisor in Birmingham City Centre. The Client are of the countries leading mutual organisations and are now seeking a additional part time customer service member to join the busy team supporting the team of Saturdays About the role *Providing head on customer service in the branch *Generate referrals form your customers regarding products *Make ad hoc outbound calls to members *Ensure a high level of branch based customer service *Be a knowledge champion of products and services available. *Ensure all customers are treated fairly in accordance with the FSA About you *customer service practical working experience is required *Experience of up selling and cross selling and lead generation desirable *Good IT skills *GCSE standard or equivalent *Good numeracy and communication skills both written and verbal *A knowledge of the FSA would be beneficial Adecco is am equal opportunities employer ..........
Key points: Customer Service Advisor required for a well established and people focused marketing office.
The successful jobseeker for this new vacancy should come from a customer services background and ideally have experience liaising over the phone with customers and field representatives.
The ideal jobseeker for this new vacancy will be extremely organised and confident speaking to customers, agents and new contacts across the UK.
This is a great opportunity to be working with a small, friendly customer services team with sensational progression potential.
The ideal jobseeker for this new vacancy will possess the following attributes:
- Strong interpersonal skills - Superior conversation discuss issues and skillto positively interact - The skillto be relatable - Strong phone manner - Punctual - Organisational skills a must - Strong skillworking with Microsoft Excel systems - Experience working with CSV documents - Accurate attention to detail. - Perfectionist attitude - Strong work ethic.
If you are seeking to employ and looking for progression and to be a part of their team. make an application today.
Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more jobseekers than anyone else. £16500 - £18k pa ..........
Key points: Marketing, Customer Service, Administration and Trainee Management.This Marketing company located in The Birmingham Jewellery Quarter is currently expanding and therefore looking for jobseekers to be working with their company starting at a ground level with the choice of working your way up to management within the first 6-12 months in the business. Full training will be provided so no experience is necessary however experience in the area of sales, marketing, customer service, retail or hospitality will be a plus. They are seeking to employ and looking for confident and outgoing people who are seeking to employ and looking for a change of direction or want to start a career. This post normally suits graduates and people looking for a change, they give full training therefore no experience is needed. The job is full time only Weekdays, Basic Salary, plus good commissions and bonuses on top. They are looking to take on people quite quickly, therefore advantage will be given to people who can start asap. Immediate start an advantage. They will look send to hearing from you. Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more jobseekers than anyone else.. This job was initially submitted as.www.totaljobs.com/JobSeeking/Marketing-Customer-Service--Trainee-Management_job65410965 ..........
Key points: FRENCH SELECTION UK German speaking Customer Service Representative German Deutsch, International, Support, Customer service, Sales, Quality, West Midlands, Warwickshire Remuneration is 18, 000 pa + benefits Job offer is situated in Birmingham, West Midlands At commuting distance from Birmingham, Coventry, Sutton Coldfield Nuneaton Solihull, Tamworth Ref: 556GE
.Car ownership required.
VIEW JOB DESCRIPTION.make an application today Please visit the French Selection UK website, vacancies section search vacancy referenceerence: 556GE Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
The Company: The prospective employer is an international manufacturer leader in its industry
Important job duties : To be responsible for providing Customer Service and delivering customer focused tailor made solutions
This job offer : To be the main point of contact for German speaking Customers over the phone and emails To process orders accurately To report to the Customer Service Manager to make sure a premium customer service experience To assist Account Administrators with administrative tasks
The Candidate: Fluent German (to Mother tongue standard) Strong earlier Customer Service Experience is an advantage exemplary conversational and communication & interpersonal skills Excellent Organisation skills Team player excel in building cooperation Confident, proactive & enterprising Computer literate
Remuneration is £18, 000 pa + benefits
French Selection UK - The leading recruitment consultancy specialising and focusing in the placement of French, German Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom. 18, 000 pa + benefits ..........
Key points: We're looking for Representatives in all UK areas to fill part time or full time roles working with an established and leading beauty and cosmetics brand. This role fits perfectly around family and other commitments and there are no qualifications or experience necessary.. Flexible hours - work in the mornings, afternoons, evenings or weekends. Fits around children or other family commitments. Can be worked alongside your current job. Start earning straight away...Leadership opportunities.If you're looking for more, you can take part in our leadership program. Free training will show you how you can build a long-term career with our company and build your earnings, wages, salaryeach month.. make an application today.If you would like to make an application for this role or to find out more complete the form and you'll receive free information within 24 hours...This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-ServiceRetail-Representatives---Immediate-Start_job65534548 ..........
Key points: .Customer Service Team Manager / Team Leader. Call Centre Based. Birmingham. £22, 000 - £25, 000 plus night shift allowance. Hours of work between 10pm and 6am Monday - Friday. This is an excellent chance to be working with an expanding business in Birmingham in their growing Customer Service Team as a Customer Service Team Manager / Leader. The Candidate will have a real opportunity to shape the team and shape the customer service structure by working together with the Customer Service Manager and supporting the Customer Service Executives. This position is ideal for someone with earlier work experience as a Customer Service Team Manager / Leader within a Call Centre / Contact Centre. The job will act as a senior representative to customers so jobseekers must be fast learning in order to gain the knowledge to become an industry expert. Duties will include:.Support the Customer Service Manager to deliver business targets and objectives create a performance-orientated culture Lead a team to deliver individual and team performance targets Motivate, coach and develop all team members through planned call monitoring and opinionsession's Facilitate steady team meetings in a meaningful and innovative way Act as an escalation point for Customer Service and Sales Advisors liaising directly with customers when required Demonstrates appropriate service recovery behaviours (I.E. liaise with other departments to resolve customer issues) expect operational issues within the team and develop solutions based on logical reasoning, past precedents and best practice Coordinate work demands, schedules and loads to make sure maximum productivity as measured through agent availability metrics Follow all performance management guidelines relating to time and attendance requirements as set out in the Employee Handbook.Please note - Hours of work for this role are 10pm - 6am Monday - Friday.For more and comprehensive information and details on this Customer Service Team Manager / Team Leader role located in Birmingham apply today..This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Service-Team-Manager---Night-Shift_job65596248 ..........