Lozells & East Handsworth
Moseley & Kings Heath
Stechford & Yardley North
Sutton Four Oaks
Sutton New Hall
Recently Birmingham's female population has been hit hardest by the difficult economic climate. For instance, in the Ladywood constituency 2,642 women, or just over 7% of the female population, do not have a job. The number of women claiming benefit in Ladywood has risen by nearly 25% during the last 12 months. Most of Birmingham has seen more than a 20% year-on-year increases in female unemployment. In February 2011 the unemployment rate in the West Midlands was 9.8%. The number of people unemployed had risen by 28,000 in the 3 months to December 2010. The West Midlands has the second highest unemployment rate of the UK.
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Jobs in Birmingham
As well as jobs in Birmingham find on Amber Jobs a range of vacancies such as jobs in Bromwich, jobs in Coldfeild and Jobs in Dudley. Also vacancies in Walsall.
Key points: Job role: Customer Service Administrator Salary: £8 per hour Job Type: On-going temporary assignment Location: Birmingham City Centre hours (working): Full time. Early finish on Friday Job Overview: Office Angels have a sensational opportunity for an experienced Inbound Sales Administrator to join a well know company in the city centre. This is a brilliant opportunity to join a well know company with a rewarding outcome. Inbound Sales Administrator duties include: * to help all customers and client who call regarding education support * Updating customers with new and existing courses. * Monthly target to enrol customers * Support all aspects of administration * Ensure daily support to management and other staff members with ad hoc duties Inbound Sales Administrator called for requirements: * Fully Computer / IT Literate with an excellent knowledge of Excel. * An skillto maintain, interpret and develop customer relationships. * earlier work experience to be able to communicate efficiently with customers * Excellent attention to detail. * Hardworking and professional attitude at all times. * earlier work experience in an administration role. * Confident telephone manner and interpersonal skills. This Sales Administrator can offer an immediate start with training and support from the first day. Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........
Key points: Team Support Midlands are d to be employing on behalf of their client based in Birmingham for a Customer Service Advisor to join their team on a temp to perm basis. hours (working): Mon - Thurs 8.30-5.30pm and Fri 8.30-3.30pm Pay: £7.50-8.00 per hour whilst temp/£15-16k when perm Duties: Taking calls from drivers and fleet customers who have broken down or have a tyre issue Taking accurate details so that the job can be dispatched to the nearest depot or sending a mobile van to the customer Taking calls from the clients network advising that the job is complete and taking all details accurately to close the job off Requirements: earlier Tyre experience is desirable Good geographical knowledge of the UK Excellent and earlier customer service practical working experience is called for as well as clear communication skills ..........
Key points: A sensational opportunity has arisen for a talented and knowledgable customer service advisor to be working with a very reputable manufacturer based near to West Bromwich.The Candidate have the potential to be working with a friendly and welcoming team with very supportive and approachable management.The key Duties for this job will include:- Logging and progressing customer requests- Logging all information on the CRM system- Dealing with complaints and escalated issues within SLA measures- Prioritising at the beginning of the day and actioning vital tasks- Scheduling maintenance work with field engineers- Update engineer bulletin- Monitoring team email inbox- Supporting colleagues with administration workThe ideal jobseeker:- Will be extremely strong over the phone- Ideally from an engineering or manufacturing background due to technicality of the products/contracts- Good working knowledge of MS Word & Excel- Good time management skills and skillto multitask- Good team plater Remuneration is £16-18, 000 with prospects to gain more knowledge and progressTherefore if you are looking to be working within a customer service role for a large global organisation then do not hesitate and apply today.Reed Specialist Recruitment Limited is an employment organisationand employment business ..........
Key points: As a candidate, are you a people person with a sense of good Customer Service? With no earlier work experience needed and full training provided, you could join this large local employer in Birmingham area as a Customer Service Advisor. the employee will be tasked with making outbound calls to customers, fact finding and offering products and services that the company provide. . Proving yourself during the first 12 weeks will lead to a salary increase and there is progression for those who wish to take their career to the next level. If you're keen and want to start earning now or you want a career discussion about potential customer service roles we have available, click apply and attach your CV to start a discussion with Search's expert team. Customer Sales Advisor Immediate Start Full Time £14-£15k plus £18k OTE Search is an equal opportunities recruiter and we welcome applications from all suitably qualified or qualified candidates, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age ..........
Key points: Our ambition is to give our customers peace of mind, so that when they have a home emergency and need to get things repaired, we get it done right. Every single time. This job offer As an operations advisor at Rightio the employee will work as part of a close knit team to communicate directly with our network of engineers. Planning their movements and bookings for the day. the employee will also speak directly to our customers to let them know when they can expect their Rightio engineer to arrive. Helping to reassure the customer that their problem is completely under control and will be resolved as quickly as possible. Requirements called for Skills: -Highly motivated -Able to think on your feet -Excellent telephone manner -Strong verbal and written communication skills -Comfortable working in a fast past environment -Good team player -Strong IT skills -Organizational skills -Logistically minded earlier work experience in a logistics or customer care role is desirable but not called for as full training will be provided. Benefits competitive bonus structure constant opportunity for career advancement career development in depth training programs ..........
Key points: The prospective employer who are a very large lighting company based in Rubery/ Northfield area of the West Midlands. They are seeking to employ x 3 Customer Service Officers who can also do general office admin duties to join their team ASAP. Your Important job duties will include... Customer service Sales ledger Scanning documents Data inputting Telephone calls Filing General admin office duties The hours (working) of work are 08.30 to 17.00 Weekdays . This is a temp to perm position for the right candidate. Once you become full time The vacancy salary will be £18800 per year If you are interested in this great opportunity make an application today ..........
Key points: The prospective employer a leading name in industrial supplies are looking to recruit an Inbound Customer Service agent to join their busy team. Job Description Answering inbound calls from customers Dealing with price enquires and delivery issues Taking customer orders via telephone, fax and email Processing order details Monitoring inbound mail Liaising with warehouse and accounts departments The ideal candidate will be quick thinking with good communication skills, telephone manner and a team player. beginning salary £13500 25 days holidays plus bank holidays Working hours - 39 hours week between 7am and 9.30pm Please submit your details and CV Asap for this immediate start role ..........
Key points: The prospective employer based in Birmingham are currently seeking to employ 5 Customer Service Administrators to join their team. These roles are based on growth within the company and are to start immediately Important job duties : • Dealing with inbound emails • Responding to queries and complaints • Taking inbound calls from new and existing customers • Responding successfully and efficiently to customers requests • Logging details and updating in house database • Dealing with emails and responding accordingly • Liaising with various departments on a steady basis Key Skills: • Customer Service and Administration experience • exemplary conversational and communication skills – both written and oral • Excellent accuracy and attention to detail hours (working) of work: Weekdays – 9:00am – 5:30pm Salary: £ 14, 600 - £14, 976 Due to the volume of responses we receive, if we do not contact you within the next 5 days, unfortunately you have not been successful on this occasion ..........
Key points: The prospective employer is seeking a business administration apprentice to work full time in the legal office. The Candidate will be answering and making phone calls, using a Contact Management System to process customer information store and retrieve files. The Candidate will book appointments for solicitors, deal with reports and pass them on to the appropriate person so you must have great attention to detail and organisational skills. The Candidate will complete general administration duties such as emailing, writing letters, scanning, filing. The Candidate will need to be confident and well presented as the employee will be asked to meet and greet customers.
The starting salary for this role is £3.40 per hour this will be reviewed throughout your apprenticeship. Working hours of work are Monday - Friday 9am - 5.30pm.
With the Apprenticeship in Business Administration the employee will be undertaking a formal government funded qualification your Tutor / Assessor will take you through your training. Once your 12 month course is completed you will have gained a Level 2 Diploma in Business Administration and if you haven't gained a C or above at GCSE in Maths, English and ICT you will able to gain a Level 1 in Functional Skills in these subjects. This is funded by the Apprenticeship scheme and we have funding available for ages between 16 and 24.
If you would like information on other apprenticeships, email your cv and apply for this new vacancy and we will let you know of relevant vacancies within the apprenticeship scheme in your area.
- Solicitors who deal with claims for road traffic accident, accidents at work, accidents abroad etc.
- Making and receiving phone calls. - Using a Contact Management system - Dealing with reports - Liaising with 3rd parties such as GPs and solicitors - Emailing - Writing letters - Scanning & filing - Meeting and greeting customers
- Due to government funding rules we are unable to accept applications for the vacancy from jobseekers who have a university degree or are currently undertaking a university degree.
- C's or above in Maths and English - IT skills - Be able to deal with customers and clients - Organised and keen to learn £3.40 per hour ..........
Key points: Main Purpose The role of Disputed Reads Advisor is to work with customers and suppliers to resolve discrepancies with meter readings upon a change of supply. We do this using various tools and information in the business in order to agree a reading between suppliers that will ensure accurate billing for our customers. These tools and information will be given to you along with various training methods that will support your journey. Disputed Reads Advisors will utilise all available systems to record and collate all information relating to Disputed Readings and look to complete within the guidelines and timelines set out by the industry. Understanding customers’ requirements and having a customer first approach is called for for this role. The company operates a nightshift from 10.00pm to 6.00am Weekdays. Key Accountabilities * To manage Disputed Reads queries by adhering to industry and local guidelines and timings in order to ensure our customers are billed accurately. * To create accurate records containing all relevant information to allow requests to be resolved to the timelines and standards called for. * To enhance the customer experience by exceeding their expectations and delivering solutions in a customer focused and timely manner. * To achieve targets set and standards at all times, providing a professional and knowledgeable approach. * To accurately record all information to the company and DPA requirements. * To monitor, action and escalate any issues as appropriate in order to ensure the customer journey is completed in appropriate times & suppliers are kept informed of the status of any escalations. * To develop and keepa good understanding of the systems, and processes available to ensure an excellent customer experience. * to highlight and apply opportunities to develop and improve skills, seeking help to obtainnew skills and maintaining a record of own development and coaching observations. * To be prepared to work within any area of Back Office Operations projects and initiatives at short notice to help the changing needs of the business. Knowledge, Skills and Experience called for Functional Skills/Experience * Experience of working in a Utility company desirable but not called for. * Experience within a customer service back office environment including working to targets. * Handling resolution of complaints desirable. * Computer literate, particularly in MS Office and/or service request software. * Strong communication skills, particularly by email. * Attention to detail is called for, identifying important information and capture that data accurately. * Problem solving and flexibility. Personal Attributes/Competencies * Reporting to their Team Manager, the Disputed Reads Advisor should develop positive relationships with all stakeholders and colleagues. * Contribute to building an success ..........
Key points: The prospective employer located in Birmingham are currently looking for 2 Customer Service Advisiors to be working with their team - these roles are based on growth within the company. The Candidate will be dealing with and working on a shift rota between the hours of 8.30 and 6pm These roles are to start the job immediately. Important job duties : Taking inbound calls from new and existing customersResponding successfully and efficiently to customers requestsDealing with complaintsLogging details and updating in house databaseDealing with emails and responding accordinglyLiaising with various departments on a steady basis Key Skills: Strong customer service experienceexemplary conversational and conversation discuss issues and skillto positively interact - both written and oralExcellent accuracy and attention to detail Due to the volume of responses we receive, if we do not contact you within the next 5 days, unfortunately you have not been successful on this occasion. ..........
Key points: About us We are a training and recruitment company which provides training in the healthcare, childcare and hospitality sectors. It’s an exciting time for The Candidate to join us as we continue to grow. This is an ideal role for a customer centric person who wants to further their career skills, working as part of a busy sales dept and sales team responsible for generating new and used sales inquiries utilizing our customer database. Requirements: - Be able to work with defined processes and guidelines - Call potential prospects, build rapport and pre-qualify them - Setting appointments for interviews - Be enthusiastic, friendly and helpful - Be committed to delivering an unparalleled level of customer service - Be respectful and polite to customers and colleagues - Have resilience and a drive to succeed - Honest with high levels of integrity - Ideally have earlier work experience within a similar role within the care sector or telesales - This is an autonomous position, so you should be self-sufficient and -self-motivated. - It’s also a creative role, so you must be able to gracefully receive criticism and response about your work. Who we are seeking to employ? Applications for 16-24 y/o only due to funding. Salary: £3.30 p/h What you can expect? When you join Hagleys the employee will have the opportunity to develop a fast-moving progressive experience, and assume accountability for delivering the highest levels of service. We believe that by identifying your potential and investing in your future, the employee will be able to develop skills and gain the experience that will enhance your career prospects. There will be an initial telephone interview and for successful candidates a face-to-face interview at the Company’s Office in Edgbaston, Birmingham with potential for a trial day ..........