Lozells & East Handsworth
Moseley & Kings Heath
Stechford & Yardley North
Sutton Four Oaks
Sutton New Hall
Recently Birmingham's female population has been hit hardest by the difficult economic climate. For instance, in the Ladywood constituency 2,642 women, or just over 7% of the female population, do not have a job. The number of women claiming benefit in Ladywood has risen by nearly 25% during the last 12 months. Most of Birmingham has seen more than a 20% year-on-year increases in female unemployment. In February 2011 the unemployment rate in the West Midlands was 9.8%. The number of people unemployed had risen by 28,000 in the 3 months to December 2010. The West Midlands has the second highest unemployment rate of the UK.
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Jobs in Birmingham
As well as jobs in Birmingham find on Amber Jobs a range of vacancies such as jobs in Bromwich, jobs in Coldfeild and Jobs in Dudley. Also vacancies in Walsall.
Key points: An unmissable opportunity has arisen for a talented and knowledgable customer service administrator to be working with a reputable technology company who give bespoke security products to a variety of clients. This role is based near Birmingham city centre and is accessible by car and public transport.The purpose of the vacancy is to give first class service to customers after they have purchased products or solutions. Your job duties will include being responsible for managing incidents and making corrective actions where it proves necessary. The Candidate will also assist with the delivery of products.Duties for this job will include: Logs all customer phone / email queries.Details text with concise notes / actions Deals with replacement orders Arranges the return of incorrect / damaged / faulty items Applies coding lines to each incident Tracks deliveries with couriers Works towards the reduction of open incidents.Processes email queries from internal and external customersThe ideal jobseeker: Will have earlier office based customer service experience Very strong communicator over the phone Must be organised Must be a team player and have proof of this on your CV Process drivenSalary ..........
Key points: Sports Enthusiast? Customer Service(Full time and Part time)
Privilege Promotions is seeking some enthusiastic and aspiring players to be working with their growing team in Birmingham City Centre.
We are seeking to employ and looking for jobseekers, who may hold some experience in sales, however experience within the sales or marketing sector are not fundamental as we work with everyone to develop product knowledge and presentation skills.
This business opportunity entails:
- Attending in-house training daily to make sure the highest quality of knowledge on the campaigns - Market and promote The prospective employers in a professional manner - give brand awareness on a residential sales basis - Answer potential customers queries and give them with information - Product demonstrations - Report back to the Managing Director on a daily basis - keepclient relationships - Attend client meetings to learn new campaign information - Help support the team working with you - Customer representation - Brand Management - Face to face customer service
We are a new and upcoming sales and marketing company in the Birmingham City Centre with a range of exciting globalwide clients. We are eager to help you start up your self-employed future therefore all earnings will be based on a commission only schedule with amazing earning potential. Please note expenses for this recruitment process will not be covered by the company.
Key points: Sales or Customer service experience? Immediate start If you have sales or customer service experience then you are just the person we are seeking to employ and looking for to be working with our team in our extremely busy Birmingham location Part time and Full time availablePut your hard earned skills to great use in these Charity fundraiser & Team leader openings and earn £7.20 - £10 per hour for making a positive difference to peoples lives Ideal for students and graduates looking to build their CV and anyone looking for a Full time or Part time role. As a jobseeker are you: Friendly, outgoing and a great conversationalist, who s happy to talk to anybody and everybody?Looking for a Company: That is Multi award winning and Ethical Promotes from within and offers the best training in the business Has made a difference to the tune of over £500 million so far for the global s most well-known and loved organisations like Oxfam, Macmillan Cancer Support, Save the Children and Barnardo sWhat we offer at HOME Fundraising: £7.20- £10 per hour + uncapped bonuses, £22K (inc basic plus OTE) + uncapped bonuses Weekly pay - every Friday in time for the weekend Make new friends & build great relationships Career development, progress to Team leader and Fundraising Manager as well as Office based roles.What we ask: Working as part of a co-ordinated group, each day, you go out together to assigned post code areas and start knocking on doors. Your goal is to inspire commitment to your cause, so that a new donor wants to sign up. Hours 3.30pm to 9pm (Mon-Fri) and 12.30pm - 6pm (Sat & Sun) Full Time / Part Time hours available.We don t work on a commission basis, but we do reward good results with generous bonuses. Typically top performers will earn over £700 per week. £500 per week is very achievable once you are up and running..WE HAVE REACHED OUR 1 MILLIONTH DONOR.. Must be legally entitled to work in the UK and speak excellent English. HOME s clients include: Cancer Research UK, Blue Cross Action Aid Marie Curie, Children s Air Ambulance, Macmillan British Heart Foundation Barnardo s, St Mungo s, Guide Dogs and many more. Any earlier work experience in any of the following areas is welcomed however is not required: Charity Fundraiser Door to Door Charity fundraiser Events Charity fundraiser Non Profit Charity fundraiser Street Charity Fundraiser Fundraising jobs, Charity events, Face to face Charity fundraiser customer service, sales representative, marketing supervisor sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound marketing representative, call centre outbound bar manager hospitality, marketing assistant, front of house, direct marketing, sales assistant and any other customer service or sales role. Also, students and graduates and anyone seeking outdoor or evening work for charity may a ..........
Key points: This is a sensational opportunity to be working with an exciting and vibrant environment. Here, you get to earn and learn. make an application today
The Candidate will be working for...
an established and leading telecommunications provider based near Birmingham City Centre. Here you will have the opportunity to be working with a vibrant team with the chance to grow with the business. Success stories of earlier apprentices include going on to management opportunities.
Be part of QA's 10k in Tech and add yourself to the UK's tech explosion
In this new vacancy, the employee will be...
- In charge of the management of returns, incoming and outgoing post, incoming consumer calls and all accessories - Updating company CRM - Providing reception duties when needed - Doing general administration duties
Starts with a 12-14 month Business apprenticeship, which consists of Ten days of in-centre training in combination with work-based assessment, covering: IT skills, Customer service, Administration and Complaints handling.
The Candidate will gain a City & Guilds Level 3 in Business & Administration. This sensational opportunity can potentially lead to you earning £25k in a business role.
Who should apply...
The ideal jobseeker for this new vacancy will have...
- exemplary conversational and conversation discuss issues and skillto positively interact, both written and verbal - The skillto work well in team environment - High attention to detail - A strong work ethic - 5 GCSE Grades (C and above) or equivalent, including Maths and English
Other Important Information...
Working hours: Monday-Friday, 9am- 5.30pm
What happens when I complete my apprenticeship...
There will be several opportunities for the right person to progress within the business.
It only takes a minute to make an application for a Business apprenticeship with QA and begin your Business apprenticeship career with great prospects today.
QA's apprenticeship programs are part-funded by ESF. The ESF is Europe's main instrument for supporting jobs, helping people get better jobs and ensuring fairer job opportunities for all EU citizens.
Note: This advert may close early if a suitable jobseeker for this new vacancy is found before the advertised close date is reached. ..........
Key points: As a jobseeker are you a fluent German speaker? Do you thrive in a customer service environment? Pride yourself on giving a customer a great experience? If so then read on The UK's leading supplier of home appliances is looking to strengthen their already thriving team. The Candidate will be given the task of ensuring first class customer service throughout the customer journey, striving to get the right solutions the first time. This growing organisation is seeking an individual who can understand a customer needs and reach a suitable resolution & take ownership of each enquiry Whats in it for you? Convenient Public Transport On Site Parking Working with a well established organisation Training and Support Friendly Social Team Development Opportunities Your Vacancy responsibilities Ensuring all presented customer contacts are responded to in a timely manner.Be passionate about customer service and look to make sure that a "right first time" approach is demonstrated on each customer interaction through taking ownership of problems and treating all customers fairly.Ensure all orders/notes are logged correctly by obtaining the required information in order to progress the refund on first customer contact.Ensure that any contacts where further customer contact is necessary are actioned on the same day as receipt of response from line manager.Look to consistently improve and be receptive to response, coaching and development to improve own performance levels.Be positive about business change and changequickly to changes in products, services and operational processes. Share ideas for improvement through the appropriate channels and actively look to influence operational and cultural changes.Maintain up to date awareness of processes and manufacturers websites and look to pro-actively look for support and refresher training when required to keepexcellent customer service levelsAct as an example, demonstrating a consistent example of service/sales/digital contact standards and championing our mainvalues and behaviours in every aspect of performance. If you feel you tick all of the boxes then don't delay apply for this role now, It won't be around for long Randstad Business Support acts as an employment business when supplying temporary staff and as an employment organisationwhen introducing jobseekers for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone. Why not listen to some of the inspiring stories from our jobseekers and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit to find out what you could become. ..........
Key points: The prospective employer is a prestigious company located in Birmingham City Centre, They are seeking a Customer Service Professionals to be working with their friendly team. Duties to include:.Responding to phone calls from customersMaking outbound calls to planCustomer AppointmentsDealing with any queries and complaints in a professional mannerLiaising with internal departmentsEnsuring call logs and notes are updated and accurateManaging and maintaining relevant informationGeneral administration duties.Skills and experience required:.Strong customer service skills - at least 12 months contact centre based Customer Service experienceProfessional phone mannerexemplary conversational and conversation discuss issues and skillto positively interact - both oral and writtenProactive with the skillto prioritiseStrong attention to detail Remuneration is £ 15, 000 Working Hours: Monday - Friday - 9:00 am - 5:30 pm. Please note due to the high volume of CV s we receive if you have not had a response to your application within 5 working days assume on this occasion you have not been successful ..........
Key points: As a jobseeker are you a fluent German speaker? Do you thrive in a customer service environment? Pride yourself on giving a customer a great experience? If so then read onThe UK's leading supplier of home appliances is looking to strengthen their already thriving team. The Candidate will be given the task of ensuring first class customer service throughout the customer journey, striving to get the right solutions the first time. This growing organisation is seeking an individual who can understand a customer needs and reach a suitable resolution & take ownership of each enquiryWhats in it for you?Convenient Public TransportOn Site ParkingWorking with a well established organisationTraining and SupportFriendly Social TeamDevelopment OpportunitiesYour Vacancy responsibilitiesEnsuring all presented customer contacts are responded to in a timely manner.Be passionate about customer service and look to make sure that a 'right first time' approach is demonstrated on each customer interaction through taking ownership of problems and treating all customers fairly.Ensure all orders/notes are logged correctly by obtaining the required information in order to progress the refund on first customer contact.Ensure that any contacts where further customer contact is necessary are actioned on the same day as receipt of response from line manager.Look to consistently improve and be receptive to response, coaching and development to improve own performance levels.Be positive about business change and changequickly to changes in products, services and operational processes. Share ideas for improvement through the appropriate channels and actively look to influence operational and cultural changes.Maintain up to date awareness of processes and manufacturers websites and look to pro-actively look for support and refresher training when required to keepexcellent customer service levelsAct as an example, demonstrating a consistent example of service/sales/digital contact standards and championing our mainvalues and behaviours in every aspect of performance.If you feel you tick all of the boxes then don't delay apply for this role now, It won't be around for longRandstad Business Support acts as an employment business when supplying temporary staff and as an employment organisationwhen introducing jobseekers for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.Why not listen to some of the inspiring stories from our jobseekers and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become.. This job was initially submitted as www.totaljobs.com/job/67952078 ..........
Key points: SF Group are currently employing for an exciting temporary position as a talented and knowledgable Customer Service Administrator for a client of ours in Coleshill B46. This is a temporary position paying £8.25 per hour. As a Customer Service Administrator you will: Build positive relationships with potential, new customers and deal with dissatisfied customers independently to resolve issues (where appropriate)Validate customer information & proofs to be able to fulfil web salesMange delivery of product(s) alongside Service Centre & Store(s)Manage post-delivery relationship with customer ensuring customer is fully satisfiedMaximises customer retention with successful agreementcloseContacts incomplete applications getting application to completion or cancellingArrange timely delivery and installations of productsGeneral account managementFollow and adhere to the FCA 11 Principles of Business and the 6 Treating Customers Fairly Outcomes at all timesFully compliant to and understanding of the Data Protection ActAdhere to all FCA regulation relating to job roleVerify customers proofs & incomeCompletes all administration tasks to company process and standardsContacts incomplete applications getting application to completion or cancellingPost-delivery confirm customer is happy & email welcome pack The ideal person will be/have skillto plan workload and projectsAbility to examineand interpret dataCommunicates well with othersIT knowledge and skills skillto embrace change Knowledge of Company's vision values and structureKnowledge of Health & Safety implications relevant to workKnowledge and skillto sell a range of electrical and furniture products If you are interested in the vacancy Contact me ASAP on . ..........
Key points: Call Centre Customer Service Advisor Birmingham Salary £16, 000 We are excited to be employing o a permanent basis a sensational opportunity to be working with an established business in Birmingham as their new Customer Service Advisor..Modern and airy offices.Friendly and professional team based culture in the business.Supportive management structure.Financial Service Sector organisation About the Customer Service Advisor Role:.Dealing with a range of inbound enquires from customers calling in with queries and questions.Managing client information using the in-house system.Providing 1st class customer service to clients with every call and email.Ensuring both company policy and legal compliance point of view About you as the Customer Service Advisor:.The Candidate will have earlier work experience working in a professional customer service or contact centre based work.Having worked in financial services giving you an excellent understanding of legal compliance, treating the customer fairly and data protection.IT literate, able to use the usual Office IT packages.Possess a confident phone manner able to build rapport successfully and professionally with clients.Flexible regarding working hours, to include some evenings and weekends on an fairly organised shift basis.Willing to undergo the usual checks and references required when working within the financial service sectorAdecco is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer. ..........
Key points: The prospective employer a successful and expanding client located in Sutton Coldfield are seeking to employ and looking for 2 Temporary Customer Service Advisors to be working with their team. These roles are to start the job immediately. Duties to include but are not limited to:.Taking inbound calls regarding queriesMaking call backs to new and existing customersLogging all calls onto the in house databaseProcessing paperwork and updating internal systemsLiaising with internal and external departments Key Skills:.Strong conversation discuss issues and skillto positively interact - both oral and writtenOrganised with strong attention to detailProficient IT skills Working hours: Mon - Fri - 8:30 am - 5:30 pm - 1 hour lunch - Thirty Five hours a week Remuneration is .£ 8.20 - £8.50 per hour Please note due to the high volume of CV s we receive if you have not had a response to your application within 5 working days assume on this occasion you have not been successful. ..........
Key points: Junior Sales, Marketing, Customer Service: Immediate Start Alpha Gamma Solutions in Leicester is seeking Entry-Level jobseekers for openings that joinSales, Marketing, Customer Service, Team Leadership and potentially Trainee Management. Training and Guidance Available.No Experience Needed Don't worry if you feel you don't have the right education or experience to stand out in a competitive job market. If you're looking for a chance to prove yourself whilst you learn earn and grow then get in touch with us Immediate Start Available.Temporary or Permanent Openings.We specialise Field Marketing and Sales Campaigns designed to help The prospective employers increase Market Share and Brand Awareness. We run campaigns 6 days a week in various neighbourhoods and residential areas throughout the region. We typically give at least 2-4 people per post code per day, so we have multiple openings available. Growth and Travel Opportunities Available for Top Performers.We operate in a performance- located industry and believe in rewarding our top people with the opportunity to: Learn or enhance transferable business skillsWork in an environment with like-minded peopleParticipate in team or individual challenges to earn rewardsTravel in the UK, Ireland Italy, Portugal, Spain and the USAEarn above the industry average once confidence is establishedAttend industry seminars, awards ceremonies and lively social events Requirements and Recommendations:.All jobseekers need to be 18+ years of age (due to customer registration)Customer-oriented experience (retail, customer service, hospitality, travel, etc) is encouraged but not requiredNeed to be comfortable working independently and as part of a co-ordinated group or willing to learn to work under both circumstancesShould be willing to work hard keepa positive attitude, growcomfort zones and be responsiblefor your results The Application & Selection Process: To learn more about Alpha Gamma Solutions and our openings, send us your CV today Covering letters are optional, but double check your contact details to make sure we can reach you via email and/or phone. Please keep an eye on your emails, spam folder missed calls and voice-mails in case we reach out to you. We tend to contact successful jobseekers within 24-72 hours. We'll invite successful jobseekers to attend a 10-15 minute preliminary interview with a member of our managers and management personnel. Those that stand out will be invited to a more thorough full day opinionwhere you'll meet some of the team and have the chance to shadow a team leader in the field as you learn more about us and we learn more about you. By the end of the day, we'll look to make a final decision. Related Experience, Education or Interests: We don't want to discourage anyone from applying with us due to a lack of education or experience, but people with experience or an interest in the following are encouraged to send their CV today sales, cu ..........
Key points: Do you take pride in your work and are looking to give a top class service to clients? As a jobseeker are you experienced in working within a dynamic and demanding role? If you have customer/sales administration experience within an office environment that involves working with business customers then we would love to hear from you situated in Birmingham, you are near of the city within walking distance of bus and rail links, Free on site parking is also available. The Candidate must be able to show:.Drive to deliverCapable of working within a target driven environmentsuccessful communication - both written and verbalTeam workMaximising on sales opportunitiesAbility to plan & organiseTime management Vacancy responsibilities: Processing customer ordersDealing with customer enquiries and complaints via phone and emailDeal with replacement ordersProviding administration support to external sales teamBuilding relationships with customersUsing questioning skills to understand customer requirementsDeliver high levels of customer serviceConvert quotes to salesMaintaining and delivering a first class customer service experience at all timesRepresenting the Brand name in a positive and professional way at ALL timesApply 'Best Practice' standard to all workDevelop and keepexcellent internal and external customer relationshipsHave a close eye for detail in all that you do This role is open to receiving applications over the next week. Within a week of the closing date, appropriate jobseekers will begin a two stage interview process, after which shortlisted jobseekers will be invited to attend the final stage of the interview process. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment organisationwhen introducing jobseekers for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone. Why not listen to some of the inspiring stories from our jobseekers and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit to find out what you could become. ..........