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Typical Job ad below for Solihull or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Advisor, Outbound Sales Advisor, Customer Service Advisor

Customer Advisor, Outbound Sales Advisor, Customer Service Advisor Solihull, West Midlands £14,000 - £17,000 per year 23 days holiday plus bank holidays Uncapped commission scheme The prospective employer was part of the Arbuthnot Banking Group and was an expanding retail bank based in Solihull, West Midlands.
They currently have exciting opportunities for Customer Advisors to join their brand new Outbound sales dept and sales team at their head office in Shirley, Solihull.
Please note this job for Customer Advisor, Outbound Sales Advisor, Customer Service Advisor was advertised some time ago and is now withdrawn.
1. With a growing portfolio of financial products available including unsecured personal loans, motor and retail lending, current and savings accounts.
2. Working closely with colleagues, the employee will ensure an excellent performance throughout the department. Many opportunities within the organisation. The successful candidate will have worked within a customer services role previously and will be looking to kick start a career in sales.
(N.B. Customer Advisor, Outbound Sales Advisor, Customer Service Advisor is shown for research purposes only.)
Within this role Your job duties will include being responsible for contacting new and existing customers to promote their services and products, identifying customer needs and ensuring that their expectations are exceeded and actively contributing to productivity targets and business standards
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Solihull
Updated: 24/01/17


05/01 * - Customer service Apprentice    Location: Solihull Jobs

Key points: A sensational opportunity has arisen for an apprentice to fulfill a career within a pharmacy as a custoer service assistant- this will allow the apprentice to gain a customer service level 2 qualification whilst at work. The employer is based in Birmingham, B47 post code, Hollywood area. Your role and responsibilities:
* the employee will be working in friendly organisation and will:
* do general Admin duties
* keepthe customer database
* Strengthen client relationships
* keepa positive and customer friendly attitude
* Communicate successfully with customers
* Promote extra services or products to customers
* Deal with customers head on
* Deal with inbound telephone calls from customers
* Make calls to customers
* Over the counter responsibility including taking payments
* Updating database for client perfume purchases for survey information
* General hospitality and housekeeping duties Working within a nice friendly pharmacy we hope the Apprentice will have everything they need to achieve their qualification and secure a full time career with us This employer is seeking to employ an apprentice with passion and a keen interest to work within this field, no skills or experience is sought. hours (working) of work: Rota basis between Monday to Saturday working 37.5 hous per week Salary: from £3.40 per hour nonetheless subject to capabailities and potential this may be higher This is an immediate start ..........

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06/01 * - Customer Service Account Manager    Location: Solihull Jobs

Key points: Customer Account Manager - £19k. The prospective employer offers a global-class fleet management service capability and rental management, one of the biggest vehicle management companies in the UK They offer establisheds clients the highest quality bespoke total vehicle management service available. They are seeking to employ a Customer Account Manager to join their amazing customer service department based in Solihull. The company has a fun and friendly working environment with a diverse ethos. If you have experience working within Customer Service departments using complex computer systems and customer accounts then Tate in Birmingham would love to hear from you' This job offer · To keepall administrative tasks and duties contained within the Customer Services Department. · To give client support at all times and ensure that all communicationmeets the company standards and client specific SLAs and KPIs. · To liaise successfully with other areas of the business to communicate and resolve client enquiries. · To give support to the Team Leader and/or Customer Services Manager at all times. called for Skills · Experience in a professional business environment · Brilliant telephone manner · Intermediate/Advanced Keyboard skills in Excel and Word · Accuracy and attention to detail · sensational communication skills · Great time management skills and have the skillto multi-task the employee will be great with computer systems as the company uses various bespoke systems which the employee will need to pick up quickly. The Candidate must drive to be able to get to the location as there is no access via public transport. Free Parking is provided' hours (working) of work are 8.45am - 5.30pm, Weekdays. Tate is acting as an Employment organisationin relation to this vacancy ..........

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10/01 * - Customer Service Advisor    Location: Solihull Jobs

Key points: Customer Service Administrator - Stratford Upon Avon / Shirley £17, 000- £19, 000+pa Permanent As a candidate, are you an experienced Customer Service professional? seeking to employ a change or the next step up in your career? Want to be with a business where there is plenty of scope for progression? Then read on... We have a great opportunity to join an exciting company in Stratford Upon Avon. With an office move to Solihull planned for Spring 2017, this is a sensational time to join If you love working in a friendly and proactive environment, you'll be right at home as part of this dedicated team. Benefits:
* On-site parking
* situated in Stratford Upon Avon until Spring 2017, with mileage expenses until the move
* Opportunity for progression
* sensational training scheme
* Social team with some great perks to the job
* Holiday and Pension Scheme To deliver in this role you must be able to show:
* sensational telephone manner
* successful communication - both written and verbal
* Excellent listening and problem solving skills
* Confidence and competence at making external calls and answering inbound calls
* skillto plan & organise
* IT Literacy - including excel Vacancy responsibilities:
* Support the customer with order queries
* Work via telephone and email
* Take inbound calls from customers and be reactive
* Resolve problems or questions
* Develop and keepexcellent relationships with your customers
* Close attention to detail in checking documentation If you're passionate about Customer Service do not hesitate, apply today This role is now open to receiving applications, you must be available to interview next week. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment organisationwhen introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become ..........

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05/01 * - Customer Service Advisor    Location: Solihull Jobs

Key points: Role - Customer Service Advisor Location - Solihull Duration - 4 week Temporary to Permanent Salary - £8.00 per hour- 17k Per annum Duties:
* Administer a minimum of 30 inbound and 60 outbound calls per day- higher during peak periods
* Confirming customer details and availability The successful candidate will need to show skills, interests and qualities in the following areas:
* sensational customer service skills
* skillto multitask
* Able to work under reasonable pressure
* The Candidate must have a high level of typing skills
* Excellent telephone manner
* Organised Working hours (working):
* Monday - Friday- 8.30am - 5.30am Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 5 days, note that your application has not been successful on this occasion. Office Angels is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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24/01 - Asda jobs in Solihull

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21/12 * - Customer Service Advisor    Location: Solihull Jobs

Key points: A local powerare seeking to employ an experienced customer service advisor To give a first line service dealing with queries from customers and contractors/suppliers as well as Property Services staff, by telephone and in writing. The post holder will be handling and dealing with repair enquiries and requests received via telephone, letter, e-mail or fax and be responsible for the generation of works orders. There will also be out bound calls carrying out customer satisfaction surveys, along with day to day contact with contractors and customers. Other duties include invoice dealing with and financial reconciliation work and clerical support in the provision and delivery of a comprehensive property maintenance service. full time 37 hours (working) based in Shirley ..........

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Asda jobs in the area of Solihull

07/12 * - Customer Service Colleague    Location: Solihull Jobs

Key points: Delivering high levels of customer service, within a modern open plan contact centre, with a great team ethos the employee will be treated as an individual, rewarded for your achievements and encouraged to develop. This job offer: As the voice of the business the employee will be a really strong communicator, providing customer solutions on a first time resolution basis and ensuring ownership of every call. The calls range from usual day to day queries such as change of address right through to balance queries whereby the employee will need to be an successful problem solver and decide any payments on customer balances for their credit cards, loans and buy-now-pay-later agreements. Vacancy responsibilities: Responding to customer queries via telephone, email and letter Providing an excellent level of service to achieve customer service targets Using a variety of software systems to ensure customer account information is correct and accurate Ensuring your knowledge of products, services and policies are up to date If other products are suitable for the customer, meet the customer needs by promoting features and benefits of the added value products and services which will save the customers money and time Skills: Customer driven Excellent customer service practical working experience express, clear, concise and have the right pace and tone Understand the importance of the customer journey Computer literate Excellent verbal and written communication skills Being professional and flexible Positive and self-motivated Adaptable in a fast changing environment hours (working) of Work: We open 7 days a week and work 38.75 hours (working) per week over 5 days out of 7. This will be on a shift rota basis given to you a 4 weeks in advance. Shifts cover occasional weekends, into the early evening across the following opening hours (working):
* Weekdays - 8.30am to 8.00pm
* Saturday - 9.00am to 6.00pm
* Sunday - 10.00am to 4.00pm What are you waiting for? Join a customer focused team with excellent prospects for career development and training. Adecco is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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12/12 * - Customer Service / Client Concierge Consultant Start Today ...    Location: Solihull Jobs

Key points: Customer Service / Client Concierge Consultant called for for a membership based travel and lifestyle company based Near The NEC Birmingham. As a candidate, are you a true believer in offering exceptional customer services and have a solid track record in delivering high standards of customer services to your clients and customers then this could be the next career move for you Offering a basic salary of up to £17, 000 we are seeking to employ individuals to join this special and very well established company that offer a special and varied product and that can ideally start immediately Offering impeccable customer services to you clients is key as well as advising and supporting your clients on a range of products including weekend breaks, travel arrangements, holiday planning, days out, special one off experiences and special events too as well as assisting and advising customers on general lifestyle products such as shopping and shops etc… In order to make an application for this this special role within their Customer Services / Concierge team you MUST:- Have experience gained within a service driven, customer services and client care environment from within the travel, hospitality OR other industries so long as you have exceptional customer service skills and that are seeking to employ a demanding service driven client contact role.
* Be able to interview at short notice and start almost immediately
* Be able to work between the hours (working) of Mon - Fri, either 8am - 4pm, 9am - 5pm OR 11am - 7pm with 1:3 Saturdays working 10am - 4pm and you'll be give a day back in lieu
* Be comfortable as It's a members Travel Club and Concierge service that have lots of repeat business YOU MUST be fully comfortable with a telephone based customer service role . To apply for this excellent customer service and client concierge role and work within a very fast paced environment, which is fun and demanding then send your up to date version of your CV or apply below Don't keep a good thing to yourself We grow our business through referrals, so don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment organisationin relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, visit (url removed) ..........

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05/01 * - Customer Service Representative Part Time    Location: Solihull Jobs

Key points: Role - Customer Service Representative - Part Time Location - Solihull Duration - Permanent Salary - £8.97 per hour Duties:
* Administer inbound and outbound calls to give a quality, timely service to Enterprise Publicans
* Contribute towards the achievement of service level within the Sales and Service Centre
* Ensure all queries are dealt with in a professional, timely manner and in a way satisfactory to the needs of our customers
* Liaise with Supply Chain Partners to facilitate delivery of products
* Maximise sales and volume opportunities
* Completion of administrative and logistical tasks to recover sales, keepcontrol of costs and manage supply chain performance
* Responsible for the contribution to the sales agenda via sales recovery
* Ensure all tasks are completed with accuracy in accordance with Sales and Service procedures
* Manage Supply Chain performance to drive achievement of contractual KPI?s
* keepquality standards at all times and achieve quality call monitoring The successful candidate will need to show skills, interests and qualities in the following areas:
* sensational customer service skills
* Demonstrate good financial skills
* Able to manage conflict
* skillto plan and multitask
* Able to work under reasonable pressure and work towards targets
* The Candidate must be able to negotiate
* Excellent telephone manner
* Good understanding of Microsoft and Excel. Working hours (working):
* Thursdays & Fridays- 7AM - 6PM Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 5 days, note that your application has not been successful on this occasion. Office Angels is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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03/01 * - CUSTOMER SERVICE    Location: Solihull Jobs

Key points: CUSTOMER SERVICE REPRESENTATIVE PART TIME -THURS & FRIDAY Must be flexible to work 7.5 hour shifts between 7am and 6pm Shirley, Solihull £17500 pro rata c£9 per hour + excellent benefits + parking earlier work experience in a customer service/ sales support role? seeking to employ your next challenge? Excellent communicator, good at building rapport? Seeking a role where you're pivotal to the success of the team? We're delighted to be supporting the recruitment of a part time Customer Service Representative to work within the Sales and Service team of this established company based in modern offices. On a daily basis you'll be in receipt of tasks to resolve customer queries. Calling currently trading business clients to discuss discrepancies and delivery issues etc. You'll have great communication skills as you'll be building rapport with customers over the telephone. You'll take pride in building and maintaining strong relationships with them and also the Supply Chain Partners. No doubt you'll have experience in maintaining a customer database and familiar with Excel and have expertise in dealing with orders. You'll enjoy contributing to the success of the Sales and Service Centre team in helping to resolve potential issues. Attention to detail to ensure that the orders are processed correctly and logistical arrangements are set up efficiently. Is this you... do you have these skills, possess a great telephone manner and seeking a new challenge in a role where you'll be part of a lively and busy sales dept and sales team? If you are interested then apply immediately We will carefully consider your details and tell you within 48-hours (working) if your application is to be progressed. If you do not hear from us within this time frame it indicates that we have received candidates with an exact match to our client's requirements. Please do apply for future roles that match your skills and experience - or if you are already registered with PLUM PERSONNEL, Contact us directly to discuss this role. Plum Personnel is a well-established and independent organisationbased in the heart of Solihull. We are totally committed to customer service and the principles of diversity in the workplace. Our selection process is always based on your relevant skills, potential and achievements for the role advertised ..........

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20/12 * - PARTTIME TELEMARKETING/CUSTOMER SERVICE (25 HOURS P/W) ...    Location: Solihull Jobs

Key points: Call Centre/Customer Service Call Centre APPOINTMENT MAKING £7.20 per hour + UNCAPPED COMMISSION - POTENTIAL TO EARN FULL-TIME SALARY ON PART-TIME hours (working) Temp-to-Perm 25-hours (working) per week Free parking BLYTHE VALLEY BUSINESS PARK, SOLIHULL We are employing on behalf of our long-standing client who specialises in telemarketing products for the mature consumer market. They are seeking to employ part-time staff members to join their small, friendly team located near Hockley Heath. The company offers flexibility, the opportunity to work from home and to earn an extra £5 - £10 per hour in bonus. the employee will be expected to call people who have responded to advertisements or earlier advertising campaigns and book appointments for a expert to visit the caller in their home. the employee will also be expected to record the details accurately on the database, be patient and empathetic. The ideal candidates will be excellent team players, have experience in tele-marketing/tele-sales or a customer service role in a telephone environment, be able to work on a flexible basis as the call centre operates from 9am to 7pm. the employee will be working a total of 25-hours (working) over 5 shifts. Shifts are from 9am - 2pm and 2pm - 7pm Weekdays and there re extra hours (working) available on a Saturday 9-2 shift. earlier work experience of appointment making in a call centre or customer service role is sought; the employee will also need keyboard skills and have the skillto engage with customers over the telephone. It is also called for that you speak clearly and have exemplary conversational and communication and listening skills. The company is local to Solihull and situated in modern offices with car parking (it is NOT that easily accessible by public transport). INTERESTED TO FIND OUT MORE? THEN E-MAIL NOW FOR A RAPID RESPONSE (url removed) If you are already registered with PLUM PERSONNEL, Contact us directly to discuss this role. Thank you. Plum Personnel is a well established and independent organisationbased in the heart of Solihull. We are totally committed to customer service and the principles of diversity in the workplace. Our selection process is always based on your relevant skills, potential and achievements for the role advertised ..........

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04/01 * - Door to Door Salesperson    Location: Saltley City and Borough of Birmingham ... Jobs

Key points: Door to Door Canvasser UNLIMITED EARNING POTENTIAL Morefresh is expanding and therefore is seeking to employ Door to Door Canvassers. The ideal door to door canvasser will have experience. nonetheless experience isn’t called for as training will be provided. This is a head on sales role and therefore candidates will have a get up and go attitude, be motivated and have the skillto work in a team. We have a very generous commission structure which will be discussed in detail on application Door to Door canvasser must: An understanding of sales is sought to maximise your earning potential. Door to Door Canvassers can expect to be offered generous industry rates BASIC SALARY £7.20 PER HOUR BASED ON 30 - 40 hours (working) PER WEEK Generous commision structure paid in addition to basic salary Morefresh are a fastly growing business who specialise in delivering productsto customers. The company is based in Birmingham and are currently seeking to employ experienced, professional and committed canvassers to produce high quality leads for new customers to join our increasing customer base. If this sounds like you, click the ‘ apply ’ button and attach your CV Job Type: Full-time Salary: £7.20 /hour Job Location: Birmingham, West Midlands ..........

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07/12 * - Customer service supervisor    Location: Coventry West Midlands Jobs

Key points: Customer service supervisor. £11.96 per hour. (£28k) Temp to perm after 16 weeks As a candidate, are you a team leader seeking to employ a new Challenge? Have you a passion for great customer service? As a candidate, are you able to work night shifts? Then this temp to perm opportunity might be for you? As a customer service supervisor you would be expected to report KPIs, forecast work volumes, and pro-active management of all departments. The Candidate would also be expected to supervise a team of four night shift customer service agents, manageescalated customers complaints and ensure your team meet with the KPI's which are set and maintaining accurate records of all client service employees including, screening, training and attendance to comply with ISO9002 and IIP standards alongside company requirements. Very reputable company Friendly working environment Weekdays between the hours (working) of 10:00pm - 7:00am Full time 45 hours (working) a week at £11.96 per hour, Temp to perm after 16 weeks. sensational benefits Free parking Keywords: customer / customer service / team leader / supervisor / Coventry / ISO 9002 ..........

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Asda vacancies in Solihull: Jobs above: 1-12 | 12 Jobs found

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