Typical Job ad below for Solihull or nearby locations (shown as example for job requirements and responsibilities):
Example vacancy only: Customer Services Team Manager
Our Client was a Financial Services company based in the West Midlands, who has been providing leading edge solutions to well-known brands nationwide, continually providing enhanced solutions that meet the demands of a 21st Century service provider. Customer Service Team Manager An exciting opportunity has arisen to work for a forward thinking organisation as a Customer Service Team manager. Please note this job for Customer Services Team Manager was advertised some time ago and is now withdrawn. 1. With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, we have gained an enviable reputation, which allows us to help and enhance the services offered to over 200 companies with a customer group of 4 million based nationwide and Europe. 2. The role will be responsible for achieving team commercial objectives of efficiency and cost successfulness, whilst at the same time building and breeding a strong client and company culture where all core values and behaviours are adhered to, ensuring that the team displays these in every aspect of their role by providing aspirational leadership. Many opportunities within the organisation. Key Responsibilities: *Thinks Business To achieve and exceed all KPI's, SLA's, CSI's and Quality targets for service provision to match partner requirements and key internal objectives *Thinks Change Support the recruitment and training strategy of employing people who will deliver our key philosophies, goals and targets, by providing response to recruitment to help selection decisions, ensuring the correct skill sets are recruited successfully manage and communicate business change into the department/centre. (N.B. Customer Services Team Manager is shown for research purposes only.) The purpose of this role was to lead, manage, coach and motivate a team of 12 -15 Customer Services Advisors in a busy, fast moving contact centre; thus ensuring the provision of an end to end, high class service experience via letter, email or telephone Find Reditch or Bromsgrove as well as Solihull jobs on the right.
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Key points: The prospective employer is looking to recruit multiple Customer Service Advisors to be working within their call centre providing customer support across the UK.
To give efficient and professional service to customers internal & external in completion of daily assigned duties across the operation. To deliver against agreed service level agreements (SLA's) Team members are required to give input into their productivity by means of recording and providing monthly non-core activity information. It is the team member's responsibility to make sure that the work they produce and the advice they give meets the quality standards and is in line with local business process requirements. It is the team member's responsibility to keep updated with the documented procedures and if necessary refer to the supervisor or manager for guidance. It is expected that team members will be responsive to any request to cover any shortfalls in shift rotas by means of volunteering to cover Working at all times in accordance with safety policy and legal requirements. To actively participate in team huddles, update your team's performance board & contribute in any continuous improvement workshops. To assist with training new team members or multi-skilling colleagues
Skills & Experience Needed for this new vacancy offer Computer literate Experience of call handling and dealing with customers by phone
For more and comprehensive information and details regarding this role call Scott Montgomery on.... or send a CV to............
Omega Selection Services are an employment organisationspecialising and focusing in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.
We are always seeking Engineering Staff including: Operations Directors, Operations Managers, Manufacturing Managers, Manufacturing Engineers, Production Managers, Production Engineers, Process Engineers, Quality Engineers, Quality Inspectors, Quality Managers, Technicians, Mechanical Fitters, Electrical Fitters and Electro-Mechanical Assemblers to name but a few.
For details of other opportunities available within your chosen field visit our website........
Omega Resource Group Ltd is acting as an Employment organisationin relation to this vacancy. £11 - £12 p hour ..........
Key points: So you think you can deliver great customer service?
x20 Customer Contact Centre Agents Required For Rapidly Expanding established Business
Call Kieran or Kornelia NOW on Phone number removed
Based in Solihull
£16, 000 Basic Salary with uncapped commission / OTE
Achievable first year earnings of £20, 000.00 to £22, 000.00 per year
The prospective employer is the first ever 24 hour property sales and lettings business. They are revolutionising the way people sell and let their properties in the UK and are seeking to employ and looking for new highly motivated property professionals.This is the perfect time to get involved with the fastest growing award winning firm of their kind in the UK.
Main Objective of Role
The main objective of this crucial role is dealing with inbound and outbound calls to existing and new customers. This is not a cold calling role as all calls relate to warm leads.
The Candidate will need to give exceptional customer service and deliver expert advice on the companies.on-boarding.process to new customers
The Candidate will be promoting Sales and Lettings services and products
The Candidate will need to be confident, positive, professional and enthusiastic, with a passion for great customer service.
Verbal communication is key to the vacancy and you will have to show great phone manner
The business is an on-line provider so you will need to show good basic IT understanding in terms of internet usage and record keeping on the companies systems
Position within Business
Reporting directly in to the Head of Customer Experience, this role has the potential to make a real impact upon the growth of the business and as such the career prospects are exceptional The Candidate will be working a varied shift pattern to include some weekends and evenings.
Property Marketing Executive required Qualities
- Estate organisationexperience desirable but not required - skillto cross sell sales opportunities - A strong communicator with excellent phone and customer service skills - Experience in a target driven environment - Exceptional 5- Customer Service - Extremely organised and able to prioritise work demands, schedules and loads - Intermediate to advanced Microsoft Office skills to include Word Excel and Outlook - Experience in a call centre environment desirable but not required - A keen desire to succeed and make a real difference
This role would best suit someone who is thrives on providing the very best customer service, has good knowledge of the property industry and is keen to fastly progress their career. If you believe you have the correct qualities and experience to be successful in this role send a CV via this advert or call Kieran or Kornelia on Phone number removed Salary + Commission ..........
Key points: . The Company.. MTrec are proud to be working with a market leader in the Construction Machinery sector... To help grow the already well established brand they are employing for a Trainee Salesperson... The role offers the chance to work for a market leader company car and phone along with huge bonus opportunities... The role will cover South Midlands, Northamptonshire, Cambridgeshire and South Lincolnshire.... This job offer .. Must findcustomer needs and give a viable solution...Develop sales of technical product... Ensure sales and revenue targets are achieved...Conduct extensive marketing research to target existing and new sectors...Ensure high level and consistent business development activities are completed daily...Develop and implement innovative ideas to help the growth... The Person.... Must be sales orientated and have earlier technical sales experience.... A mechanical technical aptitude would be preferred.... earlier Plant and especially excavator experience would be preferred.... If no excavator experience then motor vehicle background would be considered.... Must hold a current driving license.... of t he business.... This job was initially submitted as.www.totaljobs.com/JobSeeking/Trainee-Salesperson-PlantIndustrial-Vehicle_job65290337 ..........
Key points: Job Title: Customer Servicer Advisor Job offer is situated in Rugby Remuneration is £7 per Hour Hours: Working Forty hours, working 5 of 7 days this will include weekends and between the hours of 7:00am and 20:00pm. This is a long term opportunity with potential for permanent employment. As a Customer Service Advisor we are seeking to employ and looking for an individual who is passionate about delivering exceptional customer service. As this role is predominantly phone based you will need to be an excellent communicator. This role is a complex and varied role, providing a great opportunity for someone looking to enhance their customer service skills further. Your day to day responsibilities will include: Your job duties will include being responsible for taking inbound calls from customers with queries managecustomer enquiries both telephonically and by email Logging all details accurately in the in-house system Liaising with other departments to resolve the customers issues Dealing with emergencies and prioritising workload Thinking on your feet and using successful questions in order to retrieve accurate details from the caller Making outbound calls to customers and clients Hitting KPI's and targets
For the vacancy of Customer Service Advisor we are seeking to employ and looking for the following experience: Ideally phone based customer service experience skillto problem solve and take ownership of each customer query exemplary conversational and communication and listening skills A passion for customer service earlier work experience of delivering exceptional customer service Keywords: Customer Service Advisor Customer Service Executive, Customer Care Advisor Inbound Call Centre, Contact Centre We have a motivating and challenging job opportunity for experienced jobseekers that have worked within a contact centre/call centre. The Candidate must have experience working in an inbound call centre, have a great phone manner and good administration skills. We are interested in jobseekers with a passion for excellent customer service who understand online retail to work in our busy contact centre dealing with phone and email customer enquiries. eResponse Commercial Services team fill hundreds of temporary, temp to perm and permanent vacancies local to you every year Operating from multiple registration centres throughout Worcestershire, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories Clerical / Administration Call Centre, Customer Services, Sales & New business development, secretarial & PA, Professional and management £7 - £8 p hour ..........
Key points: Lyreco is one of the global's leading providers of Workplace Solutions across all business sectors. Ethical, send thinking and award winning are some of the words that describe us and our long-term success is down to the fact that our customers and employees are at the heart of everything we do.
We have a new job opening for 2 Customer Service Advisors to be working with our award winning Customer Services department, based at our Telford Shropshire UK Head Office and offering a generous pay package of up to £19 000 DOE.
Providing every customer superior quality and service is our number one priority and due to our on-going commitment to our customers, we are looking to growthe team to continue to offer an exceptional service.
What are we looking for in our Customer Service Advisor ?
- Experience of working within a Call Centre environment, dealing with a high level of activity within a business environment.
- exemplary conversational and conversation discuss issues and skillto positively interact and phone manner with the skillto articulate your message and build trust with customers and colleagues.
- Good level of I.T skills, experience of using client database's or internal data management systems.
- Passion and drive
What will you be doing as our Customer Service Advisor?
- manageand resolve enquiries from customers and sales personnel.
- Updating and maintaining the client data base.
- Completing various back office and administration duties
- Promote products on call, in line with relevant promotional activity.
- Be flexible in providing support for other teams when required and agree other duties as and when needed.
If you would like to become part of our professional and focused Customer Services team as our Customer Service Advisor and have the necessary experience to do this, we would like to hear from you. up to £19K DOE ..........
Key points: . Team Leader / Customer Service Team Member... Telford... £17, 000- £20, 000...Gap Personnel are proud to be representing this manufacturing business in their search for a payroll to work at their facility located in Telford.. The prospective employer is an internationally recognised company and we hope you would want to be a part of...Job Description:.... Continually drive day-to-day productivity within the department.... Organising, motivating and leading the customer service team.... Coach and support the team to deliver high performance by drawing upon your own experiences and successes.... Lead a Team that attains highly professional selling skills in order to excel in the following areas revenue generation account penetration customer retention new account activation and buddying' with external sales.... Person Specification:..... Proven track record within an internal customer service role is sought..... A good level of experience using Excel, Word and Outlook..... Good judgement and decision making ability..... Candidates need prior experience or knowledge of the Industrial Supplies market is an advantageous, but not required..... Excellent written and oral conversation discuss issues and skillto positively interact..... Candidates need to be motivational and creative in approach...Shifts:...Monday- Thursday, 08:30am- 5:00pm.. Friday- 08:30- 4:30pm...Rate of pay:...£17, 000- £20, 000.. This job was initially submitted as.www.totaljobs.com/JobSeeking/Team-Leader-Customer-Service-Member_job65390680 ..........
Love customer services but want more out of your career? Join the DKS World team in this Sports Customer Service Assistant role with real opportunity to progress into bigger and better roles.
If you are seeking to employ and looking for a customer services role where you can be yourself, express your opinion compete against others and progress your career then you're in the right place
You'll need a sporty, competitive personality
Because we will be providing full training, no experience is needed therefore this would best suit someone looking to start their career.
DKS World - Customer Services Role:
This position is a fast paced customer services and sales role. The Candidate will impress us with your quick and easy skillto build relationships with customers and complete sales processes. Finding new customers for The prospective employers is what we do - you will conduct basic sales presentations face to face at retail locations in order to attract new business.
We are seeking to employ and looking for someone with an outgoing, competitive, fun personality who has exceptional customer service and sales skills. A can-do attitude is important as is the skillto work successfully in a diverse team.
- No experience is necessary as we will give all training - The Candidate will need to be over 18 and able to commute to Birmingham daily - exemplary conversational and conversation discuss issues and skillto positively interact and the skillto show initiative - Team player but able to work independently as the employee will be dealing with and working on a self employed basis and you won't be micro managed day to day - Available for an unpaid open day in the next 1-2 weeks.
If this sounds like you apply online with an up to date CV. The Candidate can expect to hear from us within a few days as we are needing people immediately
More About Us:
DKS World Outsourcing is a new retail sales / promotions company located in Birmingham. We are already working with an exceptional client portfolio and in a position to grow our team. We aim to attract and keep top talent by offering a 100% promotion from within policy rewarding top performers with advancement opportunities and entirely uncapped performance based earnings. DKS World Outsourcing is a local team with big dreams. We believe that our people are what drives our success and therefore we look after them, its as simple as that. £340+ per week ..........
Key points: CUSTOMER SERVICE ADVISOR CUSTOMER CONTACT CENTRE PERMANENT, TEMPORARY TO PERMANENT & TEMPORARY OPPORTUNITIES AVAILABLE 17, 000 - 18, 000 + COMPETITIVE BENEFITS PACKAGE MON TO FRI - 0830-1730 STOKE-ON-TRENT - CITY CENTRE LOCATION
This is an opportunity to be working with a fresh and exciting joint venture organisation in Stoke on Trent. United Utilities and Severn Trent are looking to be working with forces to set innovative standards for the water industry. The Candidate will be working in their brand new office, which has a central location with excellent transport links and on-site parking. Start dates will be available throughout May, June and July.
Working as a Customer Advisor within the customer contact centre you will act as the face of the business to interact with customers in a professional, pleasant and efficient manner at all stages of the business relationship. The Candidate will take ownership of customer enquiries and ensure a timely resolution. The Candidate will have strong conversation discuss issues and skillto positively interact with a high customer focus, proven track record for showing reliability, dependability and high integrity. The Candidate will set high standards and drive results. In this role Your job duties will include being responsible for dealing with clients privatedetails and must have strong attention to detail. The Candidate will have the skillto prioritise work demands, schedules and loads and plan you day accordingly. A strong sense of empathy and pro-active thinking will also benefit you in this role.
This is your opportunity to help shape the environment you work in. The Candidate and your colleagues can help to make this one of the area s most engaging and exciting places to work, by building a real sense of community you will work in a close knit team and help to help each other along the way. If you work hard and ensure their customers receive great service, they will work hard to offer you an amazing career in customer service.
What you need to do now If you're interested in this role, click 'make an application today' to send an up-to-date copy of your CV or for more detailed information about this opportunity visit our dedicated recruitment website url removed, please use the job link and apply online £17, 000 - £18, 000 + Competitive Benefits ..........
Key points: We are currently employing for an enthusiastic Sales and Customer Service team for our City Centre location. Representing national high street and top brand clients with full product training provided this could be the opportunity you have been looking for.. No earlier Sales experience is necessary, as we have a team ready to coach and develop you in all aspects of our business and the clients, but earlier customer service, or customer facing experience is an advantage.. Successful jobseekers will:. - Have great customer service skills. - Be a good team player. - Be looking for a new challenge. - Be focused towards hitting targets. Your job duties will include being responsible for:. - Delivering high quality performance. - Understanding clients and customers requirements. - Generating a high customer service skill set. - Promoting and delivering The prospective employers to people. Benefits include:. - Full product training and ongoing development. - Travel opportunities both in UK and overseas. - Upbeat and lively working environment to operate from and the skillto work as your own boss. Recognition for hard work with excellent uncapped performance related commissions and incentives. There is no experience necessary and some of the most suitable jobseekers often come from various backgrounds. A self employed opportunity. To apply for this advert use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful.. This job was initially submitted as.www.totaljobs.com/JobSeeking/Start-Now-Sales-and-Customer-Service---No-Experience-Needed_job65347531 ..........
Key points: Marketing, Customer Service, Administration and Trainee Management
This Marketing company located in The Birmingham Jewellery Quarter is currently expanding and therefore looking for jobseekers to be working with their company starting at a ground level with the choice of working your way up to management within the first 6-12 months in the business.
Full training will be provided so no experience is necessary however experience in the area of sales, marketing, customer service, retail or hospitality will be a plus.
They are seeking to employ and looking for confident and outgoing people who are seeking to employ and looking for a change of direction or want to start a career.
This post normally suits graduates and people looking for a change, they give full training therefore no experience is needed.
The job is full time only Weekdays, Basic Salary, plus good commissions and bonuses on top.
They are looking to take on people quite quickly, therefore advantage will be given to people who can start asap.
Immediate start an advantage.
They will look send to hearing from you.
Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more jobseekers than anyone else. £300 - £550 p week ..........
Key points: . Team Leader / Customer Service Team Member... Telford... £17, 000- £20, 000...Gap Personnel are proud to be representing this manufacturing business in their search for a payroll to work at their facility located in Telford.. The prospective employer is an internationally recognised company and we hope you would want to be a part of...Job Description:.... Continually drive day-to-day productivity within the department.... Organising, motivating and leading the customer service team.... Coach and support the team to deliver high performance by drawing upon your own experiences and successes.... Lead a Team that attains highly professional selling skills in order to excel in the following areas revenue generation account penetration customer retention new account activation and buddying' with external sales.... Person Specification:..... Proven track record within an internal customer service role is sought..... A good level of experience using Excel, Word and Outlook..... Good judgement and decision making ability..... Candidates need prior experience or knowledge of the Industrial Supplies market is an advantageous, but not required..... Excellent written and oral conversation discuss issues and skillto positively interact..... Candidates need to be motivational and creative in approach...Shifts:...Monday- Thursday, 08:30am- 5:00pm.. Friday- 08:30- 4:30pm...Rate of pay:...£17, 000- £20, 000.. This job was initially submitted as.www.totaljobs.com/JobSeeking/Team-Leader-Customer-Service-Member_job65415946 ..........
Key points: The prospective employer is looking to growover the summer period and we are therefore looking for at least Thirty jobseekers to work in their customer service and sales department over the summer and possibly beyond into the future.. We are not looking for any experience in customer service or sales, what we look for is the skillto work as part of a co-ordinated group, attention to detail in regards to paperwork and dealing with customers.. We are also looking for individuals who want to work hard get ahead and be a part of a growing and winning team.. These opportunities are ideal for a student or graduate who is seeking an immediate start over the summer period to earn money for university next year or possibly non-students/non-graduates looking to start at the ground floor of a company and learn a new trade. This is one of the best working opportunities of the summer bar none.. With full product training given from day one at the firm the employee will be rewarded with industry leading performance related commission based pay on a weekly basis and the skillto grow within a company, rising through the ranks and get ahead based on performance not seniority. These opportunities do not finish in the summer as we happily keep working with anyone looking to work past the summer and beyond.. We are seeking to employ and looking for immediate starts in these customer service and sales roles and we welcome applications from all backgrounds.. With self employment as the basis for these opportunities the employee will be able to control your income, your future and your working life so this is an excellent chance for someone to move send in their career.. There is no experience necessary and some of the most suitable jobseekers often come from the following Background: Home Administrator Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker Packer Assistant, Junior Graduate, Christmas Workers, Admin. To apply for this advert use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful.. This job was initially submitted as.www.totaljobs.com/JobSeeking/SUMMER-Opportunities-in-Customer-Service-and-Sales_job65375378 ..........