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Typical Job ad below for Stoke on trent or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Inbound Customer Service Advisors

This role involves taking inbound calls from existing customers, ensuring that you provide the highest levels of customer service at all times.
the employee will be expected to be credit checked for this role therefore it was required that you have clear a credit history.
Please note this job for Inbound Customer Service Advisors was advertised some time ago and is now withdrawn.
1. Providing advice, quotations and making changes or additions to existing insurance policies it was required that you have exemplary conversational and communication skills and a background in a customer service role.
2. Salaries range from £12,500 to £15,000 for a 40 hour week with shift patterns including some Saturdays on a rota basis. Many opportunities within the organisation. To join the team or to find out more about this incredible opportunity, call us today or email to make an application.
(N.B. Inbound Customer Service Advisors is shown for research purposes only.)
In return, you'll be guaranteed a great environment to work in plus an attractive remuneration package and many sensational benefits including free parking, subsidised travel, gym and restaurant, bonus schemes and great health and pension packages
Find Lyme or Crewe as well as Stoke on trent jobs on the right.

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Updated: 24/01/17


21/12 * - Customer Service Order Processor    Location: Stoke on Trent Staffordshire Jobs

Key points: CUSTOMER SERVICE ORDER PROCESSOR STOKE ON TRENT TO COVER MATERNITY UP TO 12 MONTHS 4.15PM – 8.15PM MONDAY TO FRIDAY £15, 800 RISING TO £17, 600 AFTR six monthS PROBATION The main responsibilities of this busy role are as follows: • Dealing with wide range of customer enquiries via telephone and email • Processing orders within agreed timescales • Updating customer records and providing administrative support to busy office team Interested Applicants should be able to show excellent customer service and administrative/order dealing with skills from earlier office based roles. Due to the expected high number of candidates for the Customer Service Order Processor role, we regret that it may not be possible to respond to all unsuccessful candidates. For more and comprehensive information and details on the Customer Service Order Processor vacancy, Contact Rob Hulse at Intro Personnel on (Apply online only) or apply with your current CV For a full list of Intro Personnel’s current vacancies, visit the Intro Personnel website and follow us on Facebook, Twitter and Linked In ..........

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20/12 * - Customer Service Representative    Location: Stoke on Trent Jobs

Key points: to help with customer queries and order dealing with. Must have: - A great telephone manner - Excellent customer service - skillto carry out administration duties Adecco is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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09/01 * - Customer Service Representative    Location: Stoke on Trent Jobs

Key points: Permanent Vacancy Job Title: Customer Service Representative hours (working): Weekdays 37.5 hours (working) per week between 8.30am-5.00pm Salary: Negotiable depending on level of experience Location: Stoke on Trent Candidate Requirements:
* earlier work experience within customer service is called for
* exemplary conversational and communication skills both written and verbal
* Strong IT skills - proficient using Microsoft Word & Excel
* Experience using SAP is called for Job Description: We have a sensational opportunity for a Customer Service Representative to join a global organisation. the employee will give a first class standard of customer service, and have the following responsibilities:
* Processing sales orders
* Handling customer data
* Handling any promotions
* Handling any customer claims, queries, returns and complaints
* Checking product availability
* Managing specific customer accounts
* Any other tasks as called for ..........

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08/12 * - Senior Customer Service Executive    Location: Stoke on Trent Jobs

Key points: SENIOR CUSTOMER SERVICE EXECUTIVE, STOKE ON TRENT, PERMANENT, £18000 TO £22000 DOE, MON TO FRI (Apply online only) SENIOR CUSTOMER SERVICE EXECUTIVE STOKE ON TRENT PERMANENT £18000 TO £22000 DOE MON TO FRI (Apply online only) We have an exciting opportunity for a Senior Customer Support Executive to join the team We are seeking to employ somebody who is customer focused with exemplary conversational and communication skills who is able to give the highest standard of care and support to our existing and new customer base. A team player attitude is called for as well as the skillto take ownership of all customer support enquiries to ensure the desired outcome is achieved. As part of the Customer Support Tier 2 team, Your job duties will include being responsible for;
* Dealing with and resolving customer queries that may have been escalated to you from your colleagues in Customer Support Tier 1 - escalating further where it proves necessary
* Liaising with customers directly via telephone and e-mail
* Developing and maintaining an in-depth product knowledge, as queries are likely to be technical in nature
* Working within SLA's - Ticket Resolution Times, Call Handling Times
* Ensuring excellent customer service and support
* Updating and Managing the CRM tool for all customer issues
* Liaising with internal teams to find resolutions for customer issues
* Attend, contribute and present at team meetings and other internal events
* Work tirelessly to achieve team targets relating to retention and growth Skills and Experience
* earlier work experience within customer service / technical support gained within a call centre environment is called for
* A background in technical product support desirable
* Experience of dealing with and resolving complex customer issues
* Knowledge of SAP / CRM systems desirable
* IT literate and good knowledge of MS office, outlook etc
* Desire to learn and progress within the Company hours (working) of work: Weekdays, 8.30am - 5.30pm Salary: £18, 000 - £22, 000 depending on experience. Hays Specialist Recruitment Limited acts as an employment organisationfor permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed) ..........

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24/01 - Asda jobs in Stoke on trent

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03/01 * - Retail, Customer Service and Sales Advisors    Location: Stoke on Trent Jobs

Key points: New positions based in Stoke on Trent Meridian Business Support is acting on behalf of our Client as a Recruitment organisation ..........

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Asda jobs in the area of Stoke On Trent

13/01 * - Customer Service Advisor    Location: Stoke on Trent Jobs

Key points: CUSTOMER SERVICE ADVISOR, Stoke-On-Trent, Permanent, 38.5 hours (working) per week, £14, 500 beginning salary, rising to £16, 500 within 18 months. Weekdays (plus 2 in 3 Saturdays): shifts between the hours (working) of 08:00 and 20:00. January Starting employment dates Available Main Vacancy responsibilities: · Receiving calls from new and existing customers, dealing with insurance queries. · Building rapport and understanding the customers needs. · Managing inbound calls successfully ensuring customer needs are met. · Advising on the best products for the customer. · Updating customer information on the system. · Working as part of a team, in a fast paced environment The Ideal Candidate: · earlier customer service practical working experience, either head on or over the phone. · This role is extremely fast paced and Applicants should be susceptible to change. · Confidence to deal with customers over the phone. · skillto resolve problems and make decisions. · earlier work experience of communicating with people at varying levels. · skillto multi-task in a complex environment. · Experience working as part of a successful team. · The skillto learn and develop through continuous training and support, to ensure you are providing the first class service that is called for for this role. *Thorough in-house training provided *Opportunity to learn new skills *Free parking
* Dress down days every Friday *23 days holiday - choice to buy more *Discount on gym membership, restaurants, major commercial retailers and much more. To express interest in this opportunity, apply below or contact Sammy Markwick on (Apply online only). Tate is acting as an Employment organisationin relation to this vacancy ..........

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22/12 * - Customer Service Advisor    Location: Stoke on Trent Jobs

Key points: Permanent "Customer Service Advisor" position. Salary £16, 000 per year hours (working) Monday - Friday The prospective employer, based in Stoke on Trent, are looking to recruit a "Customer Service Advisor" to give Customer Services and keepTelesales contact to all of your customer base to achieve Sales, Gross Profit and Margin targets. Responsible for delivering excellent service to all customers in the sales area. As a member of the Customer Services team working with other team members to give responses to all customer enquiries in addition to providing cover for holidays and sickness. In order to achieve allocated targets the following activities are to be undertaken. The list below is not exhaustive and represents a minimum of tasks called for to achieve success. Vacancy responsibilities will include:
* give excellent customer service to both prospective, new and existing customers.
* obtainand develop in-depth knowledge of customers within your sales area.
* Proactively calling existing customers to ensure they are happy with Fenn's and identifying and tackling issues before they become a problem.
* Utilising range reports to increase average order value.
* Continual analysis of monthly trend report to highlight and address drop spends.
* Responding to customer emails and solving problems, if problem can't be solved by Customer Service, then Customer Service to alert Client Relationship Manager as a matter of urgency to assist, always ensuring that the customer is kept up to date with actions being taken.
* Ensuring all new items are added to the customer contract.
* Checking Back Orders daily and running a Monthly Back Order report on a weekly basis (Monday am) to ensure that no orders are missed.
* Every Friday - Plan and prepare proactive call plan and target list for following week.
* Follow up leads from van drivers alerting to lost business - call the customer, tell the rep, action any problems and update on form and return to CS Manager by close of play (Monday).
* Support Key Accounts and other sales staff when called for including cover during sickness and holidays.
* Communicate and work successfully with Contracts Department, Purchasing, Marketing, Finance and Key Accounts team.
* Operate within ISO 9000, ISO 14001 and SA 8000 standards
* Promote special offers and marketing activity This list is not exhaustive and represents the basic tasks that must be undertaken to ensure success. These and any other tasks reasonably expected to help the above role must be undertaken along with any other reasonable obligationas may be assigned that is consistent with the nature of the job and its level of responsibility. This vacancy is being advertised on behalf of Appointments Personnel who are operating as an employment organisation ..........

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08/12 * - Customer Service Advisor Stoke    Location: Stoke on Trent Jobs

Key points: SITE - Stoke Salary - £16, 633.50 Per hour - ££8.53 Bonus incentives - £ 2.5k Customer Service Advisor Brilliant experiences. Happy customers. Exceptional people. Would you like the opportunity to work with motivated, exceptional people every day in an amazing team environment that has customers at the heart of everything we do? Whether you are a school/college leaver or if you have had a career break or just want a fresh start in something new we are confident we can give all the support and coaching you need to achieve this. What's in it for me? Not only will you be working for one of the global's leading brands, you'll also receive a generous pay of £16, 633.50 OTE Bonus incentives, As a valued employee, you'll also qualify for a wide range of high street discounts, including 30% off mobile products. This is a long term agreementwith no end date What will be I doing? The Customer Care team are the voice of our company.We're the ones people turn to, online or on the phone. They bring our services to life, whether it's superfast fibre broadband, TV or our latest HD Sport Channels. Firstly the employee will receive top-notch training and coaching which is tailored to you. This will give you all the knowledge and confidence you need as a Customer Service Advisor to engage with our UK customers. Whether that's answering customers questions about their order, or solving problems if things don't run smoothly. We work with our customers to make sure they get their new services up and running as quickly as we can and sort out problems in one discussion to make sure our customers are happy. So happy they're ready to recommend us to friends and family. Our offices are open from 8am to 9pm Weekdays; 8am to 8pm on Saturday; and 9am to 6pm on Sunday. You'll cover a variety of shifts between these hours (working), including evenings and weekends, which could bump your salary up to a rewarding £ 17, 136.17 as we offer increased pay for shifts worked in the evening and Sundays. What do I need? the employee will need to have a natural flair and confidence for conversation, excellent listening skills and a great problem solver. This is a tremendous opportunity to gain support, coaching and experience at a well-known brand on a long term agreementwith no end date Would you like to advance your career whilst earning a generous pay and bonus….what are you waiting for? Apply here ..........

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09/01 * - Customer Service Advisor    Location: Stoke on Trent Jobs

Key points: Customer Service Advisor Location - Stoke On Trent Salary - £14, 500 per year (increasing to £16, 500 per year) hours (working) - 5 days per week (shift patterns between Monday - Sunday - shorter working day on Sunday) The prospective employer is a well known and highly reputable insurance company based in multiple sites across the UK They are currently employing for career driven candidates to join their Customer Service team. As a Customer Service Advisor, the employee will be responsible to delivering excellent customer service to customers that have called in to obtain a quote or have a query on their insurance policy. The main responsibilities of an Insurance Advisor are:
* To manage inbound and outbound calls successfully ensuring customer and business needs are met
* To ensure that you are committed to providing a first class experience to the customer on behalf of the business and brand(s) at every opportunity explaining choices and providing recommendations.
* Ensure standards set by our regulator are maintained, focussing on key areas such as Treating Customers Fairly and Data Protection.
* To be multi-qualified and manageoverflow enquiries from other teams as called for by customer and business demand In return, our client offers a sensational working environment and flexible benefits to suit your needs, including:
* Free Parking
* sensational training and development, including qualifications
* 23 days holiday (option to buy more holiday)
* Subsidised on site restaurant
* Car leasing scheme
* Pool tables and internet cafe on site
* Family health plans - dental and medical insurance
* Subsidised gym membership So if you are looking to work for a company where you can progress your career and give excellent benefits, apply today We have ongoing requirements for individuals who are interested in sales roles, including Sales Consultant, Account Manager, Telesales Executive, Telemarketing Executive, Customer Care Associate, etc. Contact us for more details. (Due to the very high volumes of applications we are currently receiving, with regret we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 10 working days of your application, then presume that you have not been successful on this occasion.) ..........

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04/01 * - Door to Door Salesperson    Location: Saltley City and Borough of Birmingham ... Jobs

Key points: Door to Door Canvasser UNLIMITED EARNING POTENTIAL Morefresh is expanding and therefore is seeking to employ Door to Door Canvassers. The ideal door to door canvasser will have experience. nonetheless experience isn’t called for as training will be provided. This is a head on sales role and therefore candidates will have a get up and go attitude, be motivated and have the skillto work in a team. We have a very generous commission structure which will be discussed in detail on application Door to Door canvasser must: An understanding of sales is sought to maximise your earning potential. Door to Door Canvassers can expect to be offered generous industry rates BASIC SALARY £7.20 PER HOUR BASED ON 30 - 40 hours (working) PER WEEK Generous commision structure paid in addition to basic salary Morefresh are a fastly growing business who specialise in delivering productsto customers. The company is based in Birmingham and are currently seeking to employ experienced, professional and committed canvassers to produce high quality leads for new customers to join our increasing customer base. If this sounds like you, click the ‘ apply ’ button and attach your CV Job Type: Full-time Salary: £7.20 /hour Job Location: Birmingham, West Midlands ..........

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20/12 * - Customer Service/Administration Apprentice    Location: Birmingham Jobs

Key points: Administration/Customer Support Job Description eSense is seeking to employ an administrator and customer support professional to join our expanding team during an exciting period for the company. On offer are excellent career progression opportunities, company-supported training and qualification programmes and performance related bonuses. The responsibilities of the role include:
* Providing excellent customer service to clients and subcontractors on the telephone on a daily basis
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* Customer support and complaints handiling
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* Management and dealing with of customer orders
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* Sourcing and management of subcontractors
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* Using in-house CRM software
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* Undertaking videoconferencing sessions
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* Data entry
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* Filing
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* Diary management
* If you feel you have all the attributes mentioned above, send in your CV in application for this rewarding position ..........

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13/12 * - Retail Sales Assistant / Customer Service / Cashier ...    Location: Stetchford City and Borough of Birmingham ... Jobs

Key points: As a candidate, are you a successful Customer Service Assistant or Retail Sales Advisor seeking to employ a new challenge? Our Client operate a network of stores in the United Kingdom. Their retail stores offer a number of loan products, Pawn broking, Cheque Cashing, Money Transfer, Pre-Paid Cards and Gold Buying services. As a Customer Service Assistant the employee will give their client's customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements. Customer Service Assistant key responsibilities: - Ensure all customers are treated fairly and provided with clear information about their products - give suitable advice to customers taking their personal circumstances in to account - Complete all tasks accurately and compliantly in line with company policy and regulatory requirements The ideal Customer Service Assistant: - Strong communication skills (active listening) - Organised and accurate (completing and maintaining documents and computer databases) - Experience of working in a customer facing role - Experience of working in a regulated environment is highly desirable - Exceptional customer service skills - earlier retail experience - Good IT skills The job involves a significant amount of face-to-face communication with customers in a retail environment and requires a good level of spoken and written English. If this sounds like the ideal role for you and you are looking to join a company who values both their customers and employees, then APPLY Retail Sales Assistant / Customer Service / Cashier ..........

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Asda vacancies in Stoke On Trent: Jobs above: 1-12 | 12 Jobs found

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