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Typical Job ad below for Stoke on trent or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Inbound Customer Service Advisors

This role involves taking inbound calls from existing customers, ensuring that you provide the highest levels of customer service at all times.
the employee will be expected to be credit checked for this role therefore it was required that you have clear a credit history.
Please note this job for Inbound Customer Service Advisors was advertised some time ago and is now withdrawn.
1. Providing advice, quotations and making changes or additions to existing insurance policies it was required that you have exemplary conversational and communication skills and a background in a customer service role.
2. Salaries range from £12,500 to £15,000 for a 40 hour week with shift patterns including some Saturdays on a rota basis. Many opportunities within the organisation. To join the team or to find out more about this incredible opportunity, call us today or email to make an application.
(N.B. Inbound Customer Service Advisors is shown for research purposes only.)
In return, you'll be guaranteed a great environment to work in plus an attractive remuneration package and many sensational benefits including free parking, subsidised travel, gym and restaurant, bonus schemes and great health and pension packages
Find Lyme or Crewe as well as Stoke on trent jobs on the right.

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Updated: 8/12/16


16/11 * - Customer Service/Administrator    Location: Stoke on Trent Jobs

Key points: Brook Street are working with a client in Stoke-on-Trent. We are looking to find enthusiastic customer focused candidates for an office based customer service role. The client is an internationally renowned manufacturer and distributer looking to build and grow there business through successful care of their current client basis. This is where you come in.
* As a candidate, are you from a customer service background?
* Do you enjoy working to find solutions and enjoy solving problems?
* Is your telephone manner excellent and do you have good computer skills? the employee will have worked in a customer focused role previously. Joining a small team the employee will become an integral part of the customer facing arm of the company. Dealing with clients from all over Europe and the World using bespoke in house computer systems. Salary roughly £17, 000 with excellent benefits like subsidised food as well as free parking. Enjoying 33 days annual leave where 11 of these are held for shut down. There is a health scheme in place as well as pension and reward and recognition programmes. To apply call Sam on (Apply online only) or email . Don't hesitate and make an application today, interviews being arranged quickly ..........

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01/12 * - Customer Service Advisor    Location: Stoke on Trent Staffordshire Jobs

Key points: Customer Service Advisor Stoke on Trent Temporary to Permanent £17, 500 DOE The main focus of the Customer Service Advisor role is to manage the process from order to invoice for all products ordered by customers. The Customer Service Advisor has a responsibility to enter orders with accuracy, to liaise with production on product delivery and to tell the customer if there are any delays to their order. The Customer Service Advisor will create invoices for products and chase payment on exceptional customer accounts. The ideal candidate for the Customer Service Advisor role must have earlier work experience of working in an office based customer service role. Experience within manufacturing would be considered advantageous but applications from non-manufacturing candidates will also be considered. Knowledge of SAP or AS400 systems would also be considered an advantage. This is an exciting chance to join one of North Staffordshire’s most successful manufacturing companies. Due to the expected high number of candidates for the Customer Service Advisor role, we regret that it may not be possible to respond to all unsuccessful applications. For more and comprehensive information and details on the Customer Service Advisor position, Contact Janette Pickford at Intro Personnel on (Apply online only) or apply with your current CV For a full list of Intro Personnel’s current vacancies visit our website ..........

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11/11 * - Customer Service Operator    Location: Stoke on Trent Jobs

Key points: Being the first point of contact assisting clients with any queries, amendments or issues. The candidate for this role must be confident on the phone, have a clear telephone voice, possess exemplary conversational and excellent communication skills, be able to present great customer service. A basic level of computing it necessary as there will be some administrative duties involved in the role. Adecco is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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20/11 - Specialist Customer Service Adviser Stoke on Trent ...    Location: Staffordshire West Midlands Stoke-on-trent Midlands ... Jobs

Key points: Remuneration is £16, 500 + £2, 000 bonus and great benefitsShift pattern: Weekdays (37.5 hours a week) shifts between 9am and 5pm plus one in three SaturdaysStoke on Trent.Joining Vodafone is more than a job, what we do matters. We don t just carry minutes, texts and data.we carry people s lives. And that s a huge responsibility. If you think for a minute about the people you rely on the likelihood is they rely on us. Customers are at the heart of everything we do and we want to make a difference to the lives of our customers and the communities in which we be located and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love. And what s it like to work here? We have created an environment where you can look send to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle. Customer Operations at Vodafone We re passionate about exceeding our customers expectations and making a big difference to their lives, always going the extra mile to deliver the best possible service. Whether it s on the phone or online, we are there to give vital support when our customers need it. We strive to make sure that through our products & services, people feel free to be located their lives their way and that their journey with us is as simple as it can be..About this new vacancy offer We re looking for exceptional Adviser s to work in a expert team that often supports customers going through personal challenges. The Candidate ll own customer queries and use your great conversation discuss issues and skillto positively interact to manage expectation around resolution times. Good attention to detail is sought as you ll need to steadyly update notes on customer files. Then there s something a bit more inbuilt - the conversation discuss issues and skillto positively interact and empathy you need to swiftly develop a rapport with any customer. We d love to hear from people with strong customer service or complaint handling experience. Vodafone are committed to employing the best people, whatever their background. If you have a disability, learning difficulty, medical condition or any other individual need we'd be happy to talk to you about making reasonable adjustments to our application and selection process that will allow you to be your best. We re at our best when you re at yours. Power to you.. ..........

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8/12 - Asda jobs in Stoke on trent

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20/11 - Training Customer Service Advisor    Location: Birmingham West Midlands Midlands Warwickshire ... Jobs

Key points: Training Customer Service Advisor (18+) As a jobseeker are you bored of no progression? Want in-house training on a daily basis? GoldVision Corporation is currently recruiting in their brand new office in the Birmingham City Centre "We are an outsourced marketing company working with some of the biggest clients in the UK. The prospective employers will trust us to market and promote their product/campaign straight to the public on a face-to-face basis." After the expansion in the business with new clients and new offices we are going to be providing full in-house training to all new starts to help to progress and kick start your career in the residential sales industry. Apply today to be in for a chance to attend an un-paid trial day so we can show you exactly what we do Who are we looking for? A team player always up for a challengeThe life and soul of the partyBagfuls of friendly enthusiasmPeople with A real interest, self motivation and passion for customersAn excellent communicator Apply today GoldVision Corporations are able to offer flexible work schedules on a self employed basis and we offer entirely uncapped commission only based pay structure in order to be able to attract motivated individuals who are looking to earn based on their results. ..........

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Asda jobs in the area of Stoke On Trent

05/12 * - Retail Sales Assistant / Customer Service / Cashier ...    Location: Newcastle under Lyme Staffordshire ... Jobs

Key points: As a candidate, are you a successful Customer Service Assistant or Retail Sales Advisor seeking to employ a new challenge? We have Full and part time roles available. Our Client operate a network of stores in the United Kingdom. Their retail stores offer a number of loan products, Pawn broking, Cheque Cashing, Money Transfer, Pre-Paid Cards and Gold Buying services. As a Customer Service Assistant the employee will give their client's customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements. Customer Service Assistant key responsibilities: - Ensure all customers are treated fairly and provided with clear information about their products - give suitable advice to customers taking their personal circumstances in to account - Complete all tasks accurately and compliantly in line with company policy and regulatory requirements The ideal Customer Service Assistant: - Strong communication skills (active listening) - Organised and accurate (completing and maintaining documents and computer databases) - Experience of working in a customer facing role - Experience of working in a regulated environment is highly desirable - Exceptional customer service skills - earlier retail experience - Good IT skills The job involves a significant amount of face-to-face communication with customers in a retail environment and requires a good level of spoken and written English. If this sounds like the ideal role for you and you are looking to join a company who values both their customers and employees, then APPLY Retail Sales Assistant / Customer Service / Cashier ..........

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Business info for the retail sector    Retail online magazine

25/11 - Customer Service / Admin Assistant Trainee    Location: Birmingham West Midlands Midlands Warwickshire ... Jobs

Key points: An excellent career opportunity for the right jobseeker for this new vacancy has arisen for a Trainee Administration / Customer Service Assistant to be working with Alliance Surgical for a full time permanent position.

We are seeking to employ and looking for a flexible individual who is hard working and a quick learner with exemplary conversational and communications skills.

Alliance Surgical is one of the largest providers of independent healthcare in the UK. The company delivers bespoke expert healthcare solutions to private and corporate patients nationwide with a membership of roughly 1500 Senior NHS/Private Consultants and has an enviable portfolio of clients that includes prominent global businesses.

If you are looking to develop an administration / customer service career in a enterprising environment, with training provided towards NVQ qualifications and progression within the company available to the right jobseeker then we would like to hear from you.

As a Trainee Administration / Customer Service Assistant your duties will include:

- Reception - greeting visitors to the company in a professional manner
- Answering email and phone queries in an assured professional manner
- Basic administration duties
- Post opening
- Ad hoc duties as required

An ideal Trainee Administration / Customer Service Assistant will hold the following skills and experiences:

- exemplary conversational and conversation discuss issues and skillto positively interact both written and verbal
- An understanding of the workings of a professional office
- Good organisational skills
- Hardworking
- Flexible
- Adaptable
- Good IT skills
- Excellent team player skills

The starting salary will be circa £12, 500 per year according to experience and competency training provided towards NVQ qualifications and progression within the company available to the right jobseeker.

For an opportunity to be working with this expanding company send your CV online.

NO AGENCIES PLEASE

recruitx ref: 53292761 / INDLP £12.5k per year ..........

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15/11 * - 10 x Customer Service Advisors    Location: Birmingham Jobs

Key points: The prospective employer based in Birmingham are currently seeking to employ 7 Customer Service Administrators to join their team – these roles are based on growth within the company. the employee will be dealing with and working on a shift rota between the hours (working) of 8:00 am – 7:00 pm – Weekdays – 40 hours (working) a week. These roles are to start immediately. Important job duties : • Taking inbound calls from new and existing customers • Dealing with customers online orders • Responding successfully and efficiently to customers requests • Dealing with complaints • Logging details and updating in house database • Dealing with emails and responding accordingly • Liaising with various departments on a steady basis Key Skills: • Strong customer service practical working experience • exemplary conversational and communication skills – both written and oral • Excellent accuracy and attention to detail hours (working) of work: Weekdays – 40 hours (working) between 8:00 am – 7:00 pm Salary: £ 14, 600 - £14, 976 ( salary based on age and minimum wage ) Due to the volume of responses we receive, if we do not contact you within the next 5 days, unfortunately you have not been successful on this occasion ..........

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05/12 * - Customer Service Advisor    Location: Stafford Jobs

Key points: Kenect Recruitment are currently employing for Customer Service Advisors for our established client in Stafford. The days of work are 5 out of 7 (Potential Weekends). The hours (working) of work vary, what we ask is that you are able to work between the hours (working) of 6am-9pm. Each working day is 8 hours (working), the start time of work will depend as your working hours (working) are decided on a rota basis. Your duties are to help build relationship with customers, give correct and precise information about the service & product you offer as a business offer. Assisting customers queries with excellent standards of customer service. Communication skills and an excellent telephone manner are key. The Candidate need a good understanding of Microsoft office. The prospective employer want dependable and hard working candidates. This is an exciting chance for an individual who is keen to work in an office/ call centre environment. This is an On Going position, if you are interested apply today. The Candidate can call Tel: (Apply online only) Mob: (Apply online only) also to make an application ..........

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28/11 * - Customer Service Advisor    Location: Birmingham Jobs

Key points: As a candidate, are you an experienced Customer Service Advisor with at least one years experience and a current DBS? My client based in the City Centre is seeking to employ Customer Service Advisor's on a temporary agreementto start immediately. The pay rate is £8.69ph and the working hours (working) for this role will be 37.5 hours (working) per week between the hours (working) of 07.00-19.00 Weekdays. This role will involve: · Dealing with customer enquiries via inbound calls. · Resolving queries and low risk issues. · Communicating successfully with customers. · Document all call information according to standard operating guidelines and procedures. The role will also include some admin work dealing with backlog queries. The ideal candidate for this role will need: · To have at least 1 years experience working in a contact centre or call centre in a customer service role. · Be performance focused and motivated to help others. · Reliable. · Able to work in a fast paced environment. · Able to deal with information of a sensitive nature Tate is acting as an Employment Business in relation to this vacancy ..........

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18/11 * - Customer Service Cooderinator necessary    Location: Birmingham Jobs

Key points: Our ambition is to give our customers peace of mind, so that when they have a home emergency and need to get things repaired, we get it done right. Every single time. This job offer As an operations advisor at Rightio the employee will work as part of a close knit team to communicate directly with our network of engineers. Planning their movements and bookings for the day. the employee will also speak directly to our customers to let them know when they can expect their Rightio engineer to arrive. Helping to reassure the customer that their problem is completely under control and will be resolved as quickly as possible. Requirements called for Skills: -Highly motivated -Able to think on your feet -Excellent telephone manner -Strong verbal and written communication skills -Comfortable working in a fast past environment -Good team player -Strong IT skills -Organizational skills -Logistically minded earlier work experience in a logistics or customer care role is desirable but not called for as full training will be provided. Benefits competitive bonus structure constant opportunity for career advancement career development in depth training programs ..........

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02/12 * - Customer Service Advisor    Location: Birmingham West Midlands Jobs

Key points: Main Purpose The role of Disputed Reads Advisor is to work with customers and suppliers to resolve discrepancies with meter readings upon a change of supply. We do this using various tools and information in the business in order to agree a reading between suppliers that will ensure accurate billing for our customers. These tools and information will be given to you along with various training methods that will support your journey. Disputed Reads Advisors will utilise all available systems to record and collate all information relating to Disputed Readings and look to complete within the guidelines and timelines set out by the industry. Understanding customers’ requirements and having a customer first approach is called for for this role. The company operates a nightshift from 10.00pm to 6.00am Weekdays. Key Accountabilities
* To manage Disputed Reads queries by adhering to industry and local guidelines and timings in order to ensure our customers are billed accurately.
* To create accurate records containing all relevant information to allow requests to be resolved to the timelines and standards called for.
* To enhance the customer experience by exceeding their expectations and delivering solutions in a customer focused and timely manner.
* To achieve targets set and standards at all times, providing a professional and knowledgeable approach.
* To accurately record all information to the company and DPA requirements.
* To monitor, action and escalate any issues as appropriate in order to ensure the customer journey is completed in appropriate times & suppliers are kept informed of the status of any escalations.
* To develop and keepa good understanding of the systems, and processes available to ensure an excellent customer experience.
* to highlight and apply opportunities to develop and improve skills, seeking help to obtainnew skills and maintaining a record of own development and coaching observations.
* To be prepared to work within any area of Back Office Operations projects and initiatives at short notice to help the changing needs of the business. Knowledge, Skills and Experience called for Functional Skills/Experience
* Experience of working in a Utility company desirable but not called for.
* Experience within a customer service back office environment including working to targets.
* Handling resolution of complaints desirable.
* Computer literate, particularly in MS Office and/or service request software.
* Strong communication skills, particularly by email.
* Attention to detail is called for, identifying important information and capture that data accurately.
* Problem solving and flexibility. Personal Attributes/Competencies
* Reporting to their Team Manager, the Disputed Reads Advisor should develop positive relationships with all stakeholders and colleagues.
* Contribute to building an success ..........

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Asda vacancies in Stoke On Trent: Jobs above: 1-12 | 12 Jobs found

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