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Typical Job ad below for Tamworth or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Advisor

Experienced customer service advisors required for small but busy call centre environment based within the Tamworth area.
The role was predominantly office hours nonetheless candiadtes should be able to show flexibility to work other shifts as required.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1. Responsible for inbound calls, data input and resolving customer queries, the successful candidate will have previous work experience within an office or call centre based customer service role and possess exemplary conversational and communication and interpersonal skills.
2. . Many opportunities within the organisation. .
(N.B. Customer Service Advisor is shown for research purposes only.)
Due to the immediate nature of this role candidates should be available to commence the assignment immediately
Find Brownhills or Lichfield as well as Tamworth jobs on the right.

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Tamworth
Updated: 27/03/17


24/03 * - Customer Service Advisor x5    Location: Tamworth Staffordshire Jobs

Key points: Due to a successful appointment Hollyfield Personnel are supporting our client to give a Customer Service Administrator who will work in the office and also retail store. The main purpose of the role is as follows • To oversee all aspects of the department including Customer Service, Promotional Activity and Driving Footfall, . • Ensuring a friendly, helpful, knowledge customer service to visiting customer whilst ensuring the office environment features relevant product, promotions and information • £17, 000 per year • 08:30 – 5pm hours (working) per day, but Tuesday there will be an early finish to accommodate Saturday opening. • 20 days holiday plus 8 statutory bank holidays Important job duties & Vacancy responsibilities Offer the highest level of customer service to all customers, at all times. Ensuring the business maintains and grows its reputation as the local destination of choice Taking orders, dealing with orders through MRP system Collecting monies and successful communication of order progress and collection dates Working with Purchasing and operations team to successfully manage the stock Proactively manage promotions and offers to a predefined promotional calendar built in conjunction with the Marketing Manager and Purchasing. Develop existing and create new links This is a special role for a company with a very low staff turnover but with huge growth plans ..........

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24/03 * - Outbound Customer Service Adviso    Location: Birmingham Jobs

Key points: My client based in Birmingham has a vacancy for an experienced Outbound Customer Service Advisor to join their team. This is a agreementrole for six months (with the possibility of a permanent role) and the successful candidate will be paid £15, 000 per year Duties: • give advice over the telephone • Outbound calls for cancelled appointments • Outbound calls for booking appointments • General administrative duties • Assisting the inbound call team as and when called for • Maintaining and updating the client database Criteria: • At least six months experience in a contact centre • Excellent customer service skills • exemplary conversational and communication skills • skillto work under reasonable pressure ..........

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20/03 * - Customer Service Advisor    Location: Birmingham West Midlands Jobs

Key points: As a candidate, are you seeking to employ a Customer Service role that gives you job satisfaction? We have a long standing reputable client that are seeking to employ experienced customer service candidates that are able to deliver an excellent service. The role will be to liaise with new and existing customers from the start of their orders and managing the process until they take delivery and are entirely happy with their products and service. the employee will also be able to manage complaints and be able to managethese by thinking on your feet and diffusing the situation within the regulated time frames and processes and with speed and accuracy. We want the customer to come back and communicate about the service they have had to increase business volume. If you have an exceptional manner and exemplary conversational and communication skills then this is the role for you. The position is based in Birmingham Town Centre, easy accessable and is a full time position. Regular office hours (working) Monday - Friday ..........

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24/03 * - Customer Service Executive    Location: Bournville City and Borough of Birmingham ... Jobs

Key points: Customer Service Executive - £11.55 - £14.49 PH 16 Week agreement An exciting opportunity has arisen to join the a busy sales dept and sales team as a Customer Service Specialist, initially a 16 week contract. Your Duties will be: To act as single point of contact for assigned customer portfolio Ensure that all day to day customer related activities are dealt with in a courteous, accurate and timely manner. Manage escalations for complaints / disputes, manageand resolve issues to ensure maximum customer satisfaction. Support the delivery of Business / Commercial objectives Develop collaborative relationships cross functionally with customers. Work with the Order Fulfilment team to produce relevant KPI information, including root cause analysis and improvement initiatives. Optimize systems, process and ways of working between front office and back office. Applicants should be able to: 1. Own, manage, maintain, develop and improve Supply Chain relationships and processes both internally and externally with customers. 2. Attend customer review meetings and ensure aligned and meaningful KPIs. 3. Pro-actively communicate anticipated shortages to the customer. 4. Work with order fulfilment to ensure establishment of the highest standards of order accuracy, process conformance, and order timeliness across all customer order management processes. 5. Work with the customer, Log Ops, warehouses, hauliers to optimise deliveries. 6. Work with the customers, Log Ops, Hauliers and Warehouses to book in orders to a smoothed delivery profile across the day and week, manage later running loads, delivery failures, cancellations and uplifts. 7. Track the customer conformance to the trade terms agreements. 8.Develop and implement improvement plans. 9. Develop strong relationships with Commercial colleagues to ensure alignment across teams. 10. Influence customer stakeholders, commercial and internal teams to validate forecasts across multiple categories, to meet customer targets. 11. Track consumption vs. forecast during season and major promotions to highlight potential challenges at an early stage. 12. findopportunities for continuous improvement across the supply chain and work with key stakeholders to implement processes and solutions. 13. Drive best practice processes across all customer service teams and represent customers within the wider customer service and logistics function. 14. Support the Senior Customer Service Specialists in the development of Supply Plans with customers. 15. Support the Senior Customer Service Specialist in building a relationship with MBS and measuring their performance to agreed KPIs and SLAs. 16. Support the 7 day a week OTD operation. For further details Contact Ellen Harris at Sarah Harvey Limited, 37 Chandos Street, Leamington Spa CV32 4RL or send your details to ellen at sarahharvey com ..........

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27/03 - Asda jobs in Tamworth

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13/03 * - 5 x Customer Service Advisors    Location: Sutton Coldfield City and Borough of Birmingham ... Jobs

Key points: The prospective employer, a successful and expanding company based in Sutton Coldfield are looking to recruit 5 Inbound Customer Service Advisors on a 3 month contract. These roles are to start immediately. Duties to include but are not limited to: • Handling inbound calls from existing customers • Dealing with a wide variety of queries • Responding to customers queries • Updating in house database with accurate information Key Skills: • skillto communicate confidently at all levels • IT literate The ideal candidate will be self motivated and target driven with the skillto work under reasonable pressure at busier periods. Working hours (working): 35 hours (working) per week – Monday – Friday 9:00 am – 5:00 pm Salary: £16, 000 ( pro rota ) Please send your details and CV if you feel you have the necessary skills and attributes to be successful in this role. nb; due to the high volume of CV’s we receive if you have not had a response to your application within 5 working days assume on this occasion you have not been successful ..........

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Asda jobs in the area of Tamworth

10/03 * - Customer service advisor Lates    Location: Walsall West Midlands Jobs

Key points: Interaction Recruitment is the UK #39;s fastest growing independent recruiter with offices Nationwide. We are currently working in partnership with our award winning client RAC who are looking to recruit professional, enthusiastic and driven individuals to join their vibrant and expanding teams. The RAC are seeking to employ YOU to join an elite team of Breakdown advisors on the Motability Department If you are seeking to employ a role within customer service then this is a sensational opportunity to work for a market leader in the automotive industry. There are lots of opportunities to progress and enhance your skills and career with excellent training and development opportunities. Whilst this role is initially a temporary 12 week position there are very real opportunities to become full time, depending on performance and attendance. Who are the RAC The RAC is one of the UK #39;s most progressive motoring organisations, providing services for both private and business motorists. With roughly 4, 000 dedicated staff, the RAC operates from three UK operations and offers vehicle and breakdown services through a nationwide, branded patrol force, focusing primarily on vehicle repairs and recovery. In 2014, the RAC's patrol force of roughly 1, 500 patrols attended to 2.3 million rescue breakdowns. The RAC is committed to making motoring easier, safer, more affordable and more enjoyable for vehicle drivers and road users. More about the Role
* the employee will be expected to take inbound phone calls from customers that have broken down or have been in a recent car accident that have Motability cover. Customers may be in distress so this role does require a candidate who is calm and patient with excellent listening and communication skills.
* The other pertinent duties of the role include:
* Taking accurate details from the customer and following DPA (Data Protection Act) procedures
* Establishing details of the breakdown or accident and confirming the details with the RAC member
* Establishing the customer’s exact location to ensure the recovery unit is able to get to the customer as soon as possible
* Input the information collected from the customer accurately on RAC computer systems to produce an incident report
* Assist the customer in what maybe a traumatic experience, using empathy and understanding to help the customer get home safely.
* the employee will work a minimum of 25 per week);
* £7.50 per hour for the first 12 weeks
* The working hours (working) will be in-between the times 5pm -23:00 Monday to Sunday.
* The role is based in Bescot, Walsall Skills/Experience called for
* earlier call centre/customer service practical working experience an advantage
* Empathetic, understanding, express, great communicator
* Problem and issue resolution
* Organisation and prioritising case load
* Geographical genera ..........

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24/03 * - Customer Service Advisors B46 Permanent    Location: Coleshill Warwickshire Jobs

Key points: Customer Service Administrator (Call Centre) B46 £16K Immediate Start Working for a large corporate business based in the B46 Area, our client seeks experienced customer service executives to work within their contact centre. The role will be supporting the service side of their business (No Sales involved). This will be outbound and inbound calls and also general administration and also data entry. hours (working) are Monday through to Friday 10am - 6pm. All candidates will need to have worked within a customer service environment for at least 2 years. And also be PC Literate having adequate understanding of MS Word, Excel. Interested? Please apply online for a call from one of our Consultants ..........

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06/03 * - Customer Service Advisor    Location: Birmingham Jobs

Key points: Customer Service Advisor Birmingham £18, 000 - £20, 500 Reference - BT/BCR/5058 Have you an excellent telephone manner? As a candidate, are you passionate about providing five star service to customers at all times? As a candidate, are you seeking to employ a role with amazing development and progression plans? Bell Cornwall Recruitment are currently seeking exceptional candidates with a passion for customer service The prospective employer, a national charitable organisation, are seeking to employ client service advisors to join their expanding team. If you have experience in working within a contact centre/call centre environment providing customer service, and want the opportunity to work within a progressive, established and well recognized organisation, then this could be an amazing opportunity not to be missed Key responsibilities will include:
* Liaising with clients and acting as an initial point of contact.
* Providing accurate and clear information to a variety of clients.
* Building rapport and professional relationships.
* Providing advice to customers/clients.
* Maintaining accurate, clear and concise records on internal systems. Key qualities:
* exceptional telephone manner with an empathetic nature.
* An understanding of confidentiality.
* Good standard of literacy/numeracy skills (GCSE grade C and above).
* A passion for providing excellent service.
* A professional and enthusiastic attitude. The prospective employer is offering successful candidates an excellent beginning salary alongside numerous other benefits including an in depth training and development programme, progression opportunities, and an excellent holiday allowance. If you feel like you tick all the boxes, then Bell Cornwall Recruitment would love to hear from you Interested? Please click the 'APPLY' button now BCR have more sensational opportunities for you Visit (url removed) & follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs. BCR want to make finding a job that the employee will love as smooth sailing as possible. BCR now offer evening appointments to fit around your working life. Love Work Be Happy BCR ambition to get back to all candidates within 24 hours (working) nonetheless if you have not received a response within this period then feel free to contact us on (Apply online only) at your earliest convenience. BELL CORNWALL RECRUITMENT (For the purposes of employing for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) ..........

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14/03 * - Customer Service Advisor Dutch    Location: Birmingham Jobs

Key points: Advancing People Multilingual Recruitment Specialists are now employing for a Dutch Speaking Customer Service Administrator for their client based in Cambridgeshire. As a Dutch Speaking Customer Service Administrator it will be your responsibility to work with European Affiliates, primarily those based in the Dutch speaking region and covering the English speaking markets, providing excellent customer service via phone, email and face-to-face contact and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Vacancy responsibilities: Receive inbound calls in English and Dutch Deliver high quality customer service Assist with new customer’s enquiries Process orders received via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in languages: Dutch Strong customer focus and professional approach exemplary conversational and communication skills, both oral and written skillto work successfully as part of a team Good computer skills Positive "can do" attitude Living in or willing to relocate to Cambridgeshire This is a full time permanent position offering an annual salary of £20, 000 + attractive company benefits such as a Free product use on site, Company bicycles, Gym discounts, Permanent Health Insurance, A Pension Scheme, Bitesize Classes , Childcare Vouchers and much more A RELOCATION PACKAGE IS ALSO INCLUDED make an application today Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal opportunities Employer and acts as both an Employment Business and Employment organisation ..........

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22/03 * - Head of Customer Service Permanent Birmingham    Location: Birmingham Jobs

Key points: Head of Customer Services - Permanent - Birmingham About the role A sensational opportunity exists to be the next Head of Central Customer Services, managing 6million customer contacts p.a. within a fast paced and engaging contact centre environment. With a 190 seat operation based internally, our service operation is complimented by 3 outsource team strategically placed nationwide offering flexible resourcing to 750 seats at our busiest times. As Head of Customer Services, Your job duties will include being responsible for championing the very best customer service concepts to ensure continuous enhancements to customer experience for 22k customers; with a strong quality and cost focus, the employee will ensure a perfect balance between experience and 'right first time' culture to ensure the very best results. Experience and skills called for
* A strong people focus and excellent relationship management skills, along with the capability and perseverance called for to achieve win: win outcomes with our partners and internal stakeholders
* A commitment to continuous improvement, plenty of flexibility and a willingness to agree multiple projects whilst ensuring the best 'BAU' results
* 5yrs + Senior leadership role within a contact centre environment
* 2yrs+ experience of managing outsource partners
* First rate communication, presentation and reporting skills, coupled with a strong knowledge and experience of service level agreements and performance management The company My client are one of Europe's leading parcel and distribution companies. A people focussed culture combined with strong corporate social responsibility make this a hugely rewarding and positive company to work with. They have aggressive growth plans over the coming years and this role will play a essential and vital part in building that team ..........

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Inbound Customer Service Agent

Location: Birmingham Jobs

Key points: The prospective employer a leading name in industrial supplies are looking to recruit an Inbound Customer Service agent to join their busy team. Job Description Answering inbound calls from customers Dealing with price enquires and delivery issues Taking customer orders via telephone, fax and email Processing order details Monitoring inbound mail Liaising with warehouse and accounts departments The ideal candidate will be quick thinking with good communication skills, telephone manner and a team player. beginning salary £13500 25 days holidays plus bank holidays Working hours - 39 hours week between 7am and 9.30pm Please submit your details and CV Asap for this immediate start role ..........

08/03 * - Senior Customer Service Advisor    Location: Birmingham Jobs

Key points: As a candidate, are you seeking to employ a position where you can be involved in the day to day running of a team? Do you enjoy coaching and supporting individuals? Have you experience dealing with objections and complaints? This role would suit motivated candidates with a passion for resolving customer escalations and building relationships with other teams throughout the business. Performance should be important to you and the employee will be driven to achieve your targets. the employee will be able to deal with escalated complex queries and be able to communicate these to our customers The Complaints team operate between (Apply online only) Weekdays and Saturday (Apply online only), the employee will be asked to work between these hours (working). beginning salary £17, 000 per year, rising to £18, 000 following probation. Based in the city centre of Birmingham, location is great for public transport. Vacancy responsibilities:
* give coaching and support to up skill staff to help them to achieve complaint reduction targets.
* Deal with escalated complaints passed through to the department.
* Deputising on occasions in the manager's absence.
* to highlight and apply opportunities to develop and improve skills, seeking help to obtainnew skills and maintaining a record of own development the employee will demonstrate experience of handling complex complaints, exemplary conversational and communication skills and the skillto deal with demanding situations at times. Personal Attributes
* Resilient and able to deal with busy workloads.
* Responsible for team culture and performance.
* Feel passionate about developing people.
* Contribute to building an successful and cohesive team by taking ownership for own performance, maintaining a positive attitude at all times, meeting attendance requirements and being flexible to meet business requirements as the need arises.
* To participate in team meetings, providing a positive contribution.
* Remains calm under reasonable pressure, commands respect, has the confidence of their colleagues and can communicate successfully at all levels. Interviews will take place on 20th and 21st March, this will be a two stage interview, second stage 23rd and 24th March. Search is an equal opportunities recruiter and we welcome applications from all suitably qualified or qualified candidates, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age ..........

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Asda vacancies in Tamworth: Jobs above: 1-12 | 12 Jobs found

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