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Updated: 19/02/17


Field Sales Executive Parcel and Courier

Location: Birmingham West Midlands Jobs

Key points: Job Title Field Sales Executive Company This company is Europe's largest dedicated provider of express distribution services for small consignments of parcel & Courier & palletised goods. Territory Birmingham Job Spec 100% New Business - Generating all own leads The role will be looking after some accounts and also passing some on Selling into SME & Corporate the employee will be selling the whole company portfolio Total Field based sales role, Based from your local depot The candidate required Looking for a candidate with a bit of personality Must have get up and go and be hungry to earn money Looking for a new Business winner/Hunter Ideally looking for a background in courier/freight/logistics Package Circa £25K basic, OTE £38K Car, Phone, Great Incentives Superb Opportunity ..........

TandC Service Delivery Manager (Field)

Location: Birmingham Jobs

Key points: T&C Service Delivery Manager (Field) Leading financial service organisation, looking to recruit a T&C Service Delivery Manager to the established and expanding team. Key Accountability's 1.Manage the successful allocation and utilisation of available resources to ensure that Advisers are appraised, tested and training needs identified and addressed in accordance with the T&C Manual standards and time scales to ensure the achievement of Service Delivery Targets. 2.Development and maintenance of robust competency and risk assessment procedures and standards for the successful management of member competency and mitigation of risk and to ensure that members are appropriately supported in line with the Service Proposition. 3.Maintenance of an appropriate MI framework to ensure that assessment activity is recorded accurately and appropriately in line with the regulatory best practice. 4.Work with other managers within the network to deliver and maintain successful communication structures to ensure that the service delivery function fully integrates and promotes the network brand and values, internally and externally. 5.Provide Project Management for allocated strategic initiative. 6.Maintain personal CPD in line with minimum standards. Required Skills: *Business Management and Leadership *Objective Setting *Performance Management *Decision Making *Influence *Analysis and Interpretation of Data *Change Management *Judgement Knowledge: *Regulatory Requirements *T&C Best Practice *Risk Management *Working knowledge of 3 lines of defence *RDR Knowledge Experience: *Experience of working in a leadership role within Financial Services Environment. *Experience in change management programmes *Experience of managing Staff working remotely in other locations. *Project Management Experience *Experience of working in a T&C Driven Environment. Qualifications: *Management Qualification *Level 4 Financial Services Qualification or equivalent. Foot note: If your application is successful we will contact you to discuss the opportunity in more detail withintwo working days of receiving your application. Due to the overwhelming application response we receive throughPlease view (url removed) for further Insurance opportunities. If your application is successful we will contact you to discuss the opportunity in more detail, withintwo working days of receiving your application. Due to the overwhelming application response we receive through various sources should you not hear from us within one week then assume your application has been unsuccessful ..........

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Dhl jobs in the area of Stoke On Trent

Service Delivery Manager, ITIL Qualified

Location: Birmingham Jobs

Key points: Position: Service Delivery Manager, ITIL Qualified Location: Birmingham, West Midlands Salary: £30, 000 to £35, 000 Benefits: Pension We are looking for an experienced ITIL qualified Service Delivery Manager to join a major UK company based in Birmingham close to New Street Station. the employee will take ownership and manage the provision of IT services delivered both by the internal IT department and by their third party suppliers. This job offer The Candidate be able to work unsupervised and take ownership for day to day IT Service escalations seeing them through to resolution / customer satisfaction, working alongside the Service Level Manager in the production of scheduled IT Service performance reports the employee will ownership and lead the Major Incident process, ensuring that the correct escalation procedures are adhered to and instigated while ensuring Business stakeholders are fully engaged whist the major incident is 'active' and to produce and deliver Major Incident Reports to the relevant business units/business stakeholders. the employee will work alongside the Service Level Manager to monitor and support Service Delivery teams to ensure that all are working successfully and delivering exceptional service in adherence with set SLA's and Service Management processes. the employee will take responsibility alongside the Service Level Manager for budget cycle management for the supplier / service renewals. the employee will act as a member of the Change Advisory Board, attending steady CAB meetings as well as take ownership for supplier / customer service review meetings to address service performance, improvements and quality. the employee will ensure third party suppliers deliver service in line with the agreed service contracts with adherence to agreed service levels. the employee will act as the primary point of contact for all IT service escalations Key Experience Required the employee will be an experienced Service Delivery Manager with at least five years in an SDM role either with an IT outsourcing company or a large multi-level end user that use both internal and external IT resources. The Candidate must be ITIL qualified at least to foundation level. the employee will need to have strong people management skills and be experience in managing virtual teams. the employee will have exemplary conversational and communication and organisational skills with a strong customer focus. This is an excellent and rare opportunity with a Global company and a chance for someone to really make their mark in a fastly evolving organisation ..........

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