Lozells & East Handsworth
Moseley & Kings Heath
Stechford & Yardley North
Sutton Four Oaks
Sutton New Hall
Recently Birmingham's female population has been hit hardest by the difficult economic climate. For instance, in the Ladywood constituency 2,642 women, or just over 7% of the female population, do not have a job. The number of women claiming benefit in Ladywood has risen by nearly 25% during the last 12 months. Most of Birmingham has seen more than a 20% year-on-year increases in female unemployment. In February 2011 the unemployment rate in the West Midlands was 9.8%. The number of people unemployed had risen by 28,000 in the 3 months to December 2010. The West Midlands has the second highest unemployment rate of the UK.
Typical Job ad below for Birmingham or nearby locations (shown as example for job requirements and responsibilities):
Example vacancy only: No Experience Necessary Sales and Customer Service Opportunities
-As a candidate, are you stuck in a dead end job? -Tired of waiting on others to progress? Fast paced Sales and Marketing company has opportunities for you to grab making this New Year your Year After a highly successful year in 2012, seeing the organisation grow tremendously in size, this Sales & Marketing Company has plans for their biggest year yet in 2013 Why not be a part of it? They have created 18 openings for the areas of: Sales Customer Service & Acquisition Marketing & Promotions Business Development Opportunities (for more aspiring candidates only) If you consider yourself to be hardworking, aspiring and enjoy working with people then we'd like to hear from YOU NO previous work experience NEEDED AS FULL PRODUCT TRAINING OFFERED A£300-A£500 Per Week Average Earnings. We are no longer looking for any summer workers, students or part-time people so do not apply as your application will not be considered. Please note this job for No Experience Necessary Sales and Customer Service Opportunities was advertised some time ago and is now withdrawn. 1. You must currently be situated in the local area and be able to commute to the office on a daily basis. 2. Please make sure your full name, address and contact details are available so we can contact you if you are successful. Many opportunities within the organisation. _____________________ related keywords: entry level, full time, retail, sales, marketing, customer service, public relations, entry level sales, retail, restaurant, hospitality, promotions, general business,sports, entertainment, business development, business administration, management, manager, training, pr, other, sales and marketing . (N.B. No Experience Necessary Sales and Customer Service Opportunities is shown for research purposes only.) To apply for this advert use this site's online system, remembering to attach your CV to your application Find Solihull or Dudley as well as Birmingham jobs on the right.
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Jobs in Birmingham
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Key points: Sales Assistant; Entry Level Location: Leicester This is a sensational opportunity to join a young, professional team in an entry level customer services and sales role. We are seeking to employ individuals from Birmingham to join our Leicester branch. Alpha Gamma Solutions is a young innovative company where fresh ideas and your opinion counts and structured career options for those looking to grow ASAP start, act now to be included We want to attract and keep the best people to give global-class representation to our clients, so working with Alpha Gamma Solutions, you'll receive the following benefits: - Product / Sales training and up-skilling opportunities - A fun work hard / play hard culture - Industry competitive earnings - Travel opportunities to other UK cities and EU destinations - Progression opportunities in team leading, supervising and management - An open, honest and transparent company culture - Flexibility through self-employment and total autonomy - Gain experience working with respected, top UK brands Our team takes extreme pride in the results we achieve, and in participating in our company culture. You'll need to be outgoing, enjoy a team environment, and be looking to grow. Sales Assistant Role: Thrive in a visionary company; we have a proven track record for success that has achieved top results for come of the UK biggest brands. As a Customer Services / Sales Assistant you'll start out by meeting with potential new customers either through residential campaigns or business to business appointments. This role is predominately sales and customer relations orientated. Your goal will be to sign up new customers on behalf of one of our clients ensuring the customer understands the product / service they're committing too. You'll be encouraged to challenge and propose new ways of doing things and then become involved in projects designed to move the needle. Interviews: Apply today for immediate consideration for our Leicester team. We will ask top candidates to spend a full day with us following initial screening interviews in order to ensure the best possible match for our team. Note that these candidates will need to cover their travel costs for this one day. The contact for this opening is Anna. About Us: Our role is to take our clients national strategies and become the local face of that brand, impacting and inspiring local consumers and thus, the successful development of our clients customer base and business. If you feel you're ready for a self employed opportunity to get started in the sales industry, then this opening could be what you have been waiting for. For those looking to grow, you'll be d to know that we have a 100% promotion from within policy to reward hard work, entirely uncapped performance based commission only and we have grown by 200% since opening 2010. Growth opportunities will become available as we growour client portfolio and we always ..........
Key points: We have an exciting opportunity for a Sales Assistant to join our team based in Birmingham, Aston. This role is a part time, permanent position and offering a competitive salary. We think we’ve got a winning combination at Johnstone’s: valuing teamwork – and having a belief in recognising and rewarding personal contribution. There’s a friendly approach to work here too. We’re part of the PPG Group, one of the largest global players in the paint and coating market, with all the career opportunities that provides. This job offer – Sales Assistant With your can-do approach, you’ll happily go the extra mile to help customers. You’ll work hard to understand what they want and sell them appropriate products. We’re seeking to employ experience of dealing with customers and basic PC, literacy and numeracy skills. A team player, you’ll contribute to the positive work environment and will communicate well with both colleagues and customers. There are opportunities for overtime to cover business requirements as called for, so flexibility is beneficial. The Benefits – Sales Assistant The benefits of working for us include generous holiday right + bank holidays, contributory pension scheme, healthcare scheme and uniform. We don’t have evening or Sunday opening hours (working). Interested in joining our team? If you would like to make an application to join our team as a Sales Assistant click ‘Apply’ below ..........
Key points: An exciting opportunity has arisen for a German Speaking Customer Service Advisor to join a globalwide travel and ticket sales company based in South Birmingham. Key Duties * Take a large volume of inbound calls from both German and English Speaking customers * Advising customers on their purchases * Respond by email to enquiries from customers * Supporting the telephone based sales dept and sales team. Must haves for the role * Fluent in speaking German * An enthusiastic ‘can do’ attitude with a clear focus on giving excellent customer service * Experience in receiving large numbers of inbound customer calls * Have excellent, express written communication skills * A strong attention to detail * Excellent time management and organisational skills Working 5 days (37.5 hours (working)) over a 7-day period (7.5 hours (working) per day) Opening hours (working) 9-9pm (max two 9pm finishes a week) the employee will need to work every other weekend but will be given two days off in the week. The client offers one free educational visit to theme parks in the USA FREE PARKING provided ..........
Key points: Customer Service Representative, Retail Banking and Wealth Management Some careers shine brighter than others. If you're seeking to employ a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Centre of Excellence in Birmingham is a hub of all operational support for our UK Cards Business, a localised base that will focus on query resolution under one roof. Providing an efficient and cost successful service for our customers, it will house passionate people like you who care about offering a service to our valued customers that is second to none. Joining our team will give you with a range of career options; you can progress to training or management roles, or specialize in other areas of retail banking such as financial planning and advisory roles. We also have national and global opportunities in Risk, Marketing, HR, IT, Commercial banking to name a few. The start of your journey in your new role with HSBC will give you with a comprehensive blended learning experience, during this time the employee will learn how to be successful in your role through a mixture of classroom training and experience in our live training environment. If you are a graduate the employee will have the opportunity to make an application to join one of our graduate schemes, if not you can apply to join our apprenticeship programmes, both award winning. In this role, the employee will: * Act as a first point of contact for HSBC cards customers for inbound telephony queries. * Listen to customers and ensuring all their needs are correctly interpreted and actioned accordingly. * Ensure opportunities are maximised by resolving complex enquiries by successful investigation, or by referring on as appropriate, with recommendations. * give excellent service, going above and beyond customer's expectations on every single call. * Treat Customers Fairly at the heart of all that you do. To be successful in this role you should meet the following requirements: * A proven track record of understanding customers' needs and delivering excellent customer service in a relevant environment. * Strong professional communication skills, both oral and written. * Experience of working with rules and regulations. * Consistently achieved set objectives, and taken action to improve on personal performance. * A willingness to go above and beyond on every single call. * The skillto work independently, take appropriate responsibility for actions and make sensible decisions. This role will require you to work 35 hours (working) per week. the employee will be allocated a rotating shift pattern which will include some early mornings, evenings and weekends You'll achieve more when y ..........
Key points: The role of Customer Service Executives, is to give global class service to new and existing customers across a range of access channels, including email, telephony and web chat. All Customer Service Agents are multi qualified providing a range of services, acting as the first point of contact for all enquiries from both domestic and small business customers. Customer Service Executives will utilise all available systems to record and collate all information relating to enquiries and look to complete with a first time resolution. Understanding customers’ level of satisfaction is a key element of the role. This role is shift work between the times of 8am-10pm, Monday to Saturday with 1 in 3 Saturdays off Key Accountabilities: • To manage customer enquiries by applying a first call resolution plan to each call. • To create accurate records containing all relevant information to allow requests to be resolved to the timelines and standards called for. • To enhance the customer experience by exceeding their expectations and delivering solutions in a customer focused and timely manner. • To achieve call handling targets and standards at all times, providing a professional and knowledgeable approach. • To accurately record all information to Extraenergy and DPA requirements. • To monitor, action and escalate any issues as appropriate and ensure customers are kept informed of the status of their enquiry. • To develop and keepa good understanding of the systems, and processes available to ensure an excellent customer experience. • to highlight and apply opportunities to develop and improve skills, seeking help to obtainnew skills and maintaining a record of own development and call observations. • To be prepared to work within any area of the Customer Services team, projects and initiatives at short notice to help the changing needs of the business. called for Functional Skills/Experience: • Experience of working in a Utility company desirable but not called for. • Experience within a customer service call centre environment preferred Inbound and outbound call handing preferred, including working to targets. • Handling resolution of complaints desirable. • Computer literate, particularly in MS Office and/or service request software • Strong communication skills, particularly verbal. • skillto listen attentively, identifying important information and capture that data accurately. • Problem solving and flexibility. Personal Attributes/Competencies • Reporting to their Team Leader, the Customer Service Executive should develop positive relationships with all customers and colleagues. • Contribute to building an successful and cohesive team by taking ownership for own performance, maintaining a positive attitude at all times, meeting attendance requirements and being flexible to meet business requirements as the need arises. • To par ..........
Key points: Customer Service Advisor We are currently employing for an experienced Customer Service Advisor for a position based in the Birmingham Area. The role of the Customer Service Advisor includes: * Ensuring new business enquiries are received by telephone * Cross-selling and up-selling extra products * Following all relevant call transcripts * Obtain information using the in-house quotation system * Communicate quotations advising the most appropriate to meet the client's needs * Issuing policy documents * Updating client details * Maintaining individual diary systems Details: * Salary: £16, 500 increasing to £17, 000 upon successful completion of a six month probationary period * Working hours (working) of a Customer Service Advisor: * Week One: Monday - Friday 9:00am - 5pmpm * Week Two: Mon & Tues 11:30am - 19:00am, Weds, Thurs & Fri 12:00pm - 18:30pm * Alternate Saturdays 9:00am - 15:00pm * Location: Birmingham * Permanent As a Customer Service Advisor the employee will need the following: * A minimum 2 years earlier work experience within a contact/ call centre * Insurance knowledge is preferred but not called for * Knowledge of sales and target driven techniques * exemplary conversational and communication and interpersonal skills * The skillto receive response in a positive and constructive manner * Knowledge of MS Office packages * Strong people skills * Good attention to detail * Analytically and numerically minded * The skillto prioritise own workload and work to deadlines with minimal supervision The ideal candidate for this role MUST be able to drive due to the location of the company. If you feel you have the called for skills for this role - click apply ..........
Key points: Trainee Customer Service Assistant (No Experience Needed) Birmingham City Centre - £20, 000 - £30, 000 Privilege Promotions would be privileged to let you join their team An outsourced company representing clients in the health, beauty, energy, charity and banking sectors. We give brand awareness for our clients and deal with their customer service, client relations, administration, event management and marketing. We also have home, event, B2B (Business to Business) and residential opportunities available. We strongly beleive in a 'learn while you earn' mentality and that's why we give full in-house training to help you to kick-start your career in events. We offer: * Unlimited progression opportunities * Travelling opportunities * Training and mentoring Role: * Event management and organisation * Training and coaching new starts * Attend client training meetings * Marketing and promoting on behalf of clients Send your CV through the online application process by clicking the "make an application today" button below. We will be in contact with successful candidates as soon as possible. We Currently offer both full time and flexible self-employed positions, with tailored commission only structures to suit your earning expectations. Top Applicants should attend an unpaid trial day nonetheless we ambition to give immediate commencement dates for successful candidates ..........
Key points: Customer Service Adviser Opportunities Birmingham Business Centre, Solihull Parkway, Birmingham Full Time Salary: £19, 421 per year Full Time Basis: 37 hours (working) a week agreementType: Permanent Full time Work Pattern: choice 1: Monday – Friday shift rotations between 8am and 8pm. choice 2: Monday – Friday, fixed late shift 12pm to 8pm. The prospective employers Customer Service Centre operates Weekdays between 8am and 8pm. They require all of their staff to be flexible to work shift patterns between these hours (working). The shift patterns will vary according to the needs of the business, as such they do not offer fixed shift patterns for full time advisers, except those advertised. Do you like to be part of a fast paced environment? As a candidate, are you passionate about delivering excellent customer service, confident, positive and a proactive team player? Could you be the person our client is seeking to employ to join their team, in their group wide customer service centre, based in Birmingham Business Park? They are seeking experienced Customer Service Advisors to managea variety of inbound customer enquiries via the telephone or electronically. the employee will respond to service requests, conduct surveys and act proactively contacting customers with low level debt. Tactful and helpful at all times, the employee will help them to promote customer involvement by engaging customers in the service and seeking their views on service delivery and improvements. Their ideal candidate will be a competent communicator with earlier work experience of working in a busy customer service environment. the employee will be able to show successful listening and communication skills at all levels on the telephone. The Candidate are resilient and thrive under the pressure of managing a large volume of demanding calls whilst delivering a high quality of service. Proven experience of working with computerised systems and data inputting is called for coupled with experience of problem solving and dispute resolution. An NVQ (National Vocational Qualification) in customer service or equivalent would be desirable as would experience of working with contact centre technologies nonetheless these are by no means called for. This post is subject to a basic DBS check (Disclosure and Barring Service). earlier candidates need not reapply ..........
Key points: sensational Opportunities available for Customer Service Advisors to join a send thinking Insurance company in Birmingham, , the employee will providing support to personal lines and clients providing information in response to enquires about products and services, ensure continuity of service to existing accounts in order to achieve the company objectives and deliver an exceptional customer service to clients. The role -Be responsible for responding to clients, brokers and underwriters by telephone, fax, e mail and letter or head on within a timely manner -To work successfully to KPI's -Resolve clients queries as a first call resolution -Escalating complaints following the correct guidelines -Obtain quotations and refer to insurer -Handle payments, issue invoices, receipts, policy documents and electronically update clients details -Administer supporting written communicationregarding insurance cover details -All duties are to be performed in accordance with the company procedure regulatory requirements as set by the FCA guidelines To be considered for this role you must have previously worked in a customer service role -Previously been in a customer service role, customer facing or over the telephone -Have worked in a contact centre environment -Have Worked towards targets -Worked towards strict compliance targets -Ability to relate and deal successfully with customer queries -Excellent attention to detail -Aware of the FCA regulations The company offer a salary of £21, 000 per year, the working hours (working) are on a rota basis, week one 9.00am-17.00pm Monday and Friday and week 2 11.30pm-19.00pm Monday and Tuesday, then Wednesday, Thursday and Friday 12.00pm till 18.30 pm and alternative Saturdays 9.00am till 15.00pm, Excellent benefits and a fun team to work with, 2 partys a year including a summer party and christmas party. Please click below to make an application ..........
Key points: Job role: Customer Service & Sales Advisor Salary: £18, 000 O.T.E £21000 Benefits: Bonus incentives scheme Job Type: Permanent hours (working) of work: 36.5 hours (working) per week - Includes one Saturday morning in four Location: Perry Barr Office Angels are excited to be working with a well-established retail tyre firm based in North Birmingham. This well established company are seeking to employ a full time Customer Service & Sales Advisor who has strong people skills and a background within customer services and sales around a particular product with a business to business environment. Key responsibilities of a Customer Service Advisor will include: * Receiving inbound calls from existing customers and providing quotations * During quiet times making outbound calls to existing customers to discuss their needs * Chasing quotations once provided * To be knowledgeable about the particular product * Always providing impeccable customer service * Processing orders on a daily basis from existing customer base * Developing relationships with customers * Answering customer queries via telephone or email Desired Skills & Experience of a Customer Service Advisor: * earlier work experience within a Sales environment and a business to business environment * Proven record of developing relationships with customers * Be extremely product & service driven * Team player * A very keen individual and eager to learn The closing date for this job vacancy offer is Friday 7th April, if you have not heard from Office Angels by this date assume you have been unsuccessful at this time. Office Angels is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........
Key points: An exciting opportunity has arisen to join a reputable international business based in Birmingham who is seeking French Speaking Customer Service Advisor. the employee will be working in a fast paced office environment as a member of the Customer Service Team focusing on the Organisations French Clients. As the French Speaking Customer Service Advisor, Your day to day duties will include: - Dealing with calls and emails from clients and customers mainly in French - Making outbound calls to French clients to resolve any queries and issues that may arise - Responding to customer queries successfully and efficiently over the phone and via emails As the successful French Customer Service Advisor the employee will document the following: - Confidently speak and write fluent French at a business level / able to converse at all levels via phone and email - Have earlier customer service practical working experience in a call centre/ contact centre environment - exemplary conversational and communication and interpersonal skills - Good Organisational skills. Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........