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Typical Job ad below for Hartlepool or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Representative / Advisor / Multi Lingual (Part Time)

A global leader in the design, development and manufacture of acrylic-based products was currently looking for a multi lingual Customer Service Representative to join their team in Billingham, County Durham.
Using SAP the Customer Service Representative will accurately maintain data and actively dispatch documentation in line with the customersa€ requirements.
Please note this job for Customer Service Representative / Advisor / Multi Lingual (Part Time) was advertised some time ago and is now withdrawn.
1. As a methodical and professional individual the Customer Service Representative will build, provide and maintain excellent customer relationships by placing and controlling customersa€ orders in a timely and efficient manner.
2. The successful candidate will have a wealth of experience in a customer service role with an excellent telephone manner and knowledge of sales and distribution. Many opportunities within the organisation. Educated to graduate level (or equivalent) you must be fluent in English and two other major European languages.
(N.B. Customer Service Representative / Advisor / Multi Lingual (Part Time) is shown for research purposes only.)
Utilising your sensational people skills the Customer Service Representative will work closely with accounts receivable, the sales dept and sales team and the business managers to control customer payments, resolving any disputes that may occur and maintaining the sales data using commercial databases
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Asda jobs or similar/near:
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Updated: 7/12/16


28/11 * - Inbound Customer Service Advisors    Location: Sunderland Jobs

Key points: hours (working):Monday to Sunday, 37.5 hours (working) per week. Salary: £7.25 per hour, increasing to £7.50 after 4 weeks and then increasing by a further 25p per hour every six months, capped at £9.00 per hour. Working on behalf of our client, one of the UK rsquo;s leading energy providers, the employee will give a high level of customer service by telephone. the employee will be expected to efficiently complete customer requests and give accurate information, always ensuring the highest level of customer care is provided. The Candidate must pro-actively cross sell other products and services to ensure our customers are provided the best services available. earlier customer service practical working experience would be helpful but not called for. nonetheless, we do want dedicated, passionate and resilient individuals who are customer focused and stay professional at all times to join our dynamic team here at Parseq. If you have the skillto build rapport with people and ensure that excellent service is the focus of your attention, this is the role for you. Is this the right role for you? - Retainers like sorting out problems and helping people. They are natural listeners and have bags of empathy and understanding. They help clients keep market share and maximize customer experience through our multi-channel customer retention services Key Tasks - give first class customer service by telephone, taking the opportunity to cross-sell all available products. - stay calm and professional whilst dealing with difficult situations. - Build rapport and empathise with customers. - skillto work to meet targets and work successfully and efficiently. - Take ownership of customers query and ensure that all agreed actions are completed. - When possible, try to reach a first time resolution with all customers. - Adhere to OFGEM regulations and stay compliant at all times. What will be expected - Engaging with customers successfully via the telephone and completed called for actions whilst the customer is on the phone - Dealing with difficult customers or situations - Identifying a complaint and handling until a full resolution is met - stay customer focused throughout to ensure the highest level of customer care is provided - Resilience and determination to exceed targets and expectations - stay enthusiastic and positive - exemplary conversational and communication skills both verbal and written - Self-motivated and accepts personal responsibility to work towards targets Knowledge & Experience - Experience of the energy and utilities sector would be an advantage, but it not called for as full training will be provided. - Excellent IT and computer skills are called for. - Good general level of education, including Maths and English - A pro-active and organised approach to managing workload. - Both customer and quality focused. - Experience of managing customer complaints successfully. - Confidence/previous work ..........

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21/11 - Inbound Customer Service Advisor    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: We have a motivating and challenging job opportunity to be working with a state of the art contact centre in Newcastle City Centre. Job Description The Candidate ll be taking calls from customers and responding to all forms of customer contact, helping them out with any problems or questions they may have. To maximise sales opportunities and attract new customers at every opportunity via inbound calls. give an exceptional customer experience on every contact selling the benefits of The prospective employer s products, propositions and services at the right cost to the business and the customer. The Candidate ll be able to think on your feet to find the best solution first time around and do whatever it takes to make sure the customer receives a top-notch service. The Candidate will be expected to: Demonstrate Speed Simplicity and TrustGive customers a reason to use The prospective employer s products every day.Get and keep the right customers through the right channelsContinuous improvement, including own development.Sell a range of products and services based on customer requirements across the entire customer baseAchieve all monthly targets and KPI s in relation to volume, value, customer satisfaction and qualityMaintain working knowledge of all The prospective employers & competitors products and servicesIncrease customer loyalty, satisfaction and return on investment through multi-product salesAchieve personal productivity measures Skills Required We are seeking to employ and looking for jobseekers who have earlier work practical knowledge of working within a Sales/retentions environment or where customer service has involved adding value, promoting extra products or upselling. An excellent knowledge of Microsoft Office products, Word Excel, Outlook and good navigational skills of the internet. A good working knowledge of call center technology is desirable, along with exemplary conversational and conversation discuss issues and skillto positively interact and the skillto deal with all people in a professional manner. The Candidate must be available to work between the hours of 8am - 8pm Monday- Sunday (38.75 hours per week on a rota basis) Please note this role is to start in January 2017 ..........

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21/11 - Customer Service Advisors Swedish Speaking    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: The Company The prospective employer is a global company working with some of the global s most prestigious established organisations. The Candidate will be working in a diverse, inspirational and high performing multi-national culture with an emphasis on team work, transparency, quality of work and trust. Due to the growth and expansion of the organisation they are now looking to employ a number of Customer Service Advisors who are fluent in spoken and written Swedish to help their customer operations. The most important qualities they are looking for is the able to discuss and communicate successfully via phone and email and the skillto establish an successful rapport with the customer. The company will give a first class training programme in all aspects of their products, procedures, customer service systems and internal reporting. This job offer Working in a friendly team orientated environment the employee will be positioned at the very forefront of the business where the employee will be speaking with a range of customers to listen to their response on the products they have purchased and resolving any issues or problems and implementing a solution so the customer is happy. The emphasis of the vacancy is not a typical contact/call centre environment. The focus is on the quality of the call, the customer experience and the issue is resolved to the customers satisfaction.Provide the business with response on product quality, design ideas, improvements and also positive response.Ensure there is an accurate record of the call recorded on the company database.Provide support to other team members. The Person It is sought you are fluent in written and spoken Swedish.Possess good conversation discuss issues and skillto positively interact, both verbally and written/email.Have the skillto connect with a diverse range of people and establish rapport.The Candidate will be naturally friendly and positive.Able to deliver a professional service in a business environment. ..........

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18/11 * - Customer Service Advisor    Location: Newcastle upon Tyne Jobs

Key points: We are currently employing for all types of call centre roles in Newcastle, due to fast expansion and opportunities in the the North east many of our clients are employing permanent staff The roles on offer vary from Outbound, Inbound and Customer Service with varied shift patterns and wages. Many roles have starts before Christmas Please send your CV to the email provided to be considered for any of the above. Good luck ..........

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7/12 - Asda jobs in Hartlepool

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05/12 * - Customer Service Representative    Location: Yarm Stockton-on-Tees Jobs

Key points: We are looking to recruit on behalf of our client, and experienced Customer Service Representative to join their existing team. Applicants should have prior experience of handling telephone queries from customers, setting new customers up, good general admin skills, good telephone manner etc. Permanent role for the right candidate ..........

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Asda jobs in the area of Hartlepool

Spanish Speaking Customer Service Agent

Location: Sunderland Tyne and Wear Jobs

Key points: Spanish Speaking Customer Service Agent - Sunderland Basic salary between £150000-17000 per year Temporary to Permanent contract An exciting chance has arisen for a Spanish Speaking Customer Service Agent to join an existing and established team. If you have exemplary conversational and communication, self confidence and organisation skills, then this role could be that new opportunity for you. The Company: My client is a small business which is growing fastly. Their main purpose is to provide their customers with excellent customer service and to help them in many different application processes. This job offer: The position is mainly customer service tasks such as taking inbound calls, making outbound calls, speaking to customers over emails and live chat emailing. There will also be general admin duties and data input. The customers will be from a Spanish background therefore you must be fluent in Spanish and English both written and verbally. The Person: My client is looking for a confident Customer Service Agent to work closely within a small established team. The most important qualities required would be self confidence and exemplary conversational and communication skills as the employee will be asked to deal with various customers on a daily basis. Good organisational skills and time management is needed within this role and also a good general IT literacy is sought. the employee will also need the skills of being able to prioritise and multi-task as the employee will be asked to cover other roles during breaks and holidays. previous work experience would therefore be advantageous within customer service role. A basic salary in the region of £15000-17000 per year is available and excellent training is available in the role. There is an excellent working environment and scope for progression in the company for the right person. To apply for this job vacancy offer use the online process. nb that due to the large volume of CVs received we are only able to respond to successful applications. If you have been successful we will contact you within 72 hours of your application. We are unable to give specific response to unsuccessful candidates. In respect of the above role(s), Prime Time Recruitment Limited operates as an Employment Agency as defined under the Employment Agencies Act 1973 ..........

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Business info for the retail sector    Retail online magazine

01/12 * - Customer Service Advisor    Location: Sunderland Tyne and Wear Jobs

Key points: We are currently employing for Customer Service Advisors to work for a large and expanding Contact Centre in Sunderland. The ideal candidate will be flexible and self motivated with a good telephone manner. Candidates applying must have earlier customer service practical working experience either head on or over the telephone (this does not need to be within a contact centre environment) and have a passion for providing a high quality service to customers. The Candidate must also have good IT skills. As a Customer Service advisor the Important job duties would include; *Taking inbound calls *Answering queries relating to product information *Customer Service *Updating computer system called for Skills and Attributes; *Self Motivated *Hard Working *Flexible *IT literate This is a permanent position which will start on a temporary probation period. This is an exciting chance to enhance your career within a growing company. This position also comes with a variety of benefits. The hours (working) for this role are full time Monday to Sunday, between the hours (working) of 8am-10pm - on a 12 week advanced rota basis (37.5 hours (working) per week) ..........

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30/11 * - Italian Market Researcher / Customer Service    Location: Middlesbrough Jobs

Key points: Italian Market Researcher / Customer Service Marketing, Market Research, Analysis, industry analysis, market intelligence, Digital Marketing, Online Marketing, Offline Marketing, Italian, Marketing Campaign, Data Analysis, Italy, Advertising, Product, Brand, Customer Relationship, Customer Support, Enquiry dealing with, Based in: Middlesbrough At commutable distance Richmond, Northallerton, Darlington, Guisborough, Hartlepool, Hamsterley, Middlesborough, Durham, North Yorkshire, North East, Newcastle Salary: £20K Ref: 102KS VIEW JOB DESCRIPTION > make an application today: Please visit the French Selection UK website, vacancies section, search job reference 101KS. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: The prospective employer is an International Company and part of a well-established group in Europe. Important job duties : To help research and examineItalian specific markets and findthe companies within them for clients interested in industry or company analysis. Will also involve customer service and retention activities. This job offer: - To clarify industries that are commercially interesting and include a company’s competitors. - To research an examineItalian markets - to highlight companies that would be interested in industry or company analysis. - To plan and carry out monthly production targets of the market search - To manageand represent large amounts of data for the purpose of research. - To deal with complaints in a professional and efficient manners - To communicate and give customer service support - To report customers response The Candidate: - Fluent Italian (mother tongue or mother tongue level) – called for - Computer literate (Word, Excel, Access, PowerPoint) - An excellent communicator - Market research and analysis skills - Able to work on your own as well as part of a team - Good attention to detail, numerical and analytical skills with good organisation skills - Excellent interpersonal skills and telephone manner - Confident, proactive and dynamic - Familiar with company accounts & business structure & business terms in Italy - Desirable Salary: £20K French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom ..........

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15/11 * - Customer Service Advisor    Location: Sunderland Jobs

Key points: The prospective employer based at Doxford Park who give called for services to over 2 million customers in the region are looking to recruit an experienced Customer Care Advisor who will take inbound queries. This is a temporary position for 4 to 5 months with the possibility of an extension, paying £8.82 per hour. The successful candidate must have earlier customer service practical working experience and have worked in contact centre environment. the employee will have excellent problem solving skills and deal with complaints with a high degree of professionalism. Proficient IT skills and a good working knowledge of Microsoft Office is called for. the employee will work as part of a team dealing with inbound customer queries by telephone. As a Customer Care Advisor the employee will uphold and enhance the company's reputation as a leader in customer service. the employee will work with the customer to fully investigate their issues and then liaise with a range of external suppliers to ensure a timely resolution. hours (working) of work are on a shift basis working between Monday and Friday 8am and 10pm (8am - 4:30pm, 10am - 6:30pm, 11:30 - 8:00pm and 1:30pm - 10pm) and one in three Saturdays 8am till 5pm. The company offer free onsite parking, a modern working environment within an open plan office and friendly team. If you have the relevant skills and experience we'd love to hear from you ..........

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15/11 * - Inbound Customer Service Advisor    Location: Newcastle upon Tyne Tyne and Wear ... Jobs

Key points: We have an exciting opportunity to join a state of the art contact centre in Newcastle City Centre. Job Description You’ll be taking calls from customers and responding to all forms of customer contact, helping them out with any problems or questions they may have. To maximise sales opportunities and attract new customers at every opportunity via inbound calls. give an exceptional customer experience on every contact selling the benefits of our client’s products, propositions and services at the right cost to the business and the customer. You’ll be able to think on your feet to find the best solution first time around, and do whatever it takes to ensure the customer receives a top-notch service. the employee will be expected to: • Demonstrate Speed, Simplicity and Trust • Give customers a reason to use our client’s products every day. • Get and keep the right customers through the right channels • Continuous improvement, including own development. • Sell a range of products and services based on customer requirements across the entire customer base • Achieve all monthly targets and KPI’s in relation to volume, value, customer satisfaction and quality • keepworking knowledge of all our clients & competitors’ products and services • Increase customer loyalty, satisfaction and return on investment through multi-product sales • Achieve personal productivity measures Skills called for We are seeking to employ candidates who have earlier work experience of working within a Sales/retentions environment or where customer service has involved adding value, promoting extra products or upselling. An excellent knowledge of Microsoft Office products, Word, Excel, Outlook and good navigational skills of the internet. A good working knowledge of call centre technology is desirable, along with exemplary conversational and communication skills and the skillto deal with all people in a professional manner. The Candidate must be available to work between the hours (working) of 8am - 8pm Monday- Sunday (38.75 hours (working) per week on a rota basis) We have a number of Starting employment dates throughout August and September ..........

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15/11 * - Customer Service Advisor    Location: Middlesbrough Jobs

Key points: the employee will be handling inbound and outbound calls to screen clinical trial volunteers using pre-identified inclusion and exclusion criteria, and where appropriate booking appointments. the employee will give basic information about clinical trials in a professional manner, and escalate any medically related questions as appropriate. the employee will also be expected to navigate a number of systems, and capture and input data with a high level of accuracy into both Firstsource and the client’s databases. Key Accountabilities: 1. Promote our client’s business and give information about relevant employing clinical trials. 2. manageinbound and outbound calls to screen clinical trial volunteers using pre-identified screening questionnaires, and where appropriate book follow up appointments. 3. Data entry from post and website forms to prepare cases for outbound calling. 4. Accurately recording information captured from callers in Firstsource and our client’s databases. 5. Stay abreast of current developments in the subject area. THE PERSON Skills, Experience, competencies, qualifications and other requirements specific to the role 1. Excellent telephone skills; skillto deal professionally with a large number of calls. 2. Experience in a customer service role is desirable. 3. skillto adhere to strict guidelines. 4. IT skills – skillto navigate systems in order to convey and capture information. 5. High level of attention to detail, ensuring data is input accurately across all systems and databases. 6. Professional, mature attitude and a clear communicator. Able to deal with callers from a wide range of ages and backgrounds. 7. Knowledge of pharmaceutical industry and clinical trials is desirable but not called for. Whilst this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary ..........

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05/12 * - Customer Service Aftercare    Location: Sunderland Head Office Jobs

Key points: ScS continues to grow from strength to strength thanks to our great products, teamed up with driven and focused staff. As the UK #39;s Leading Sofa Carpet commercial retailer with over 100 years trading, we value our staff as much as we do our customers. - Competitive salary - Potential bonus of up to £2k per year - Pension Scheme - Excellent support and training - Great working conditions - Employee discount scheme - Life insurance - Childcare vouchers Role Summary: the employee will be working in a busy but friendly After-care environment, dealing with a mix of inbound and outbound calls, dealing with our technician`s reports, along with general administrative work. We are seeking to employ candidates who have proven experience in customer service. the employee will be a natural problem solver with the skillto build rapport with customers and suppliers through using exemplary conversational and communication skills. mainPerformance Areas: - Liaises directly with customers to help and resolve enquiries and problems - Liaise and negotiate with suppliers and finance houses to resolve enquiries - Where called for, arranges for a Company representative to visit a customer`s home to calculatea service issue - Maintains up to date and accurate monitoring systems for all administration to ensure ease of access to information when called for - Pro-actively contributes to the day-to-day management of Health and Safety within the department, in line with the Company`s Health and Safety policy, to ensure a safe working environment - keepup to date and appropriate knowledge, skills and competencies to ensure continuing satisfactory levels of work performance - Undertakes, as called for, other duties in keeping with the general nature of the vacancy Personal Qualities: - Good understanding of Microsoft Office, Word and Excel - Able to show excellent customer service skills and experience - Demonstrates track record of successfully achieving and exceeding targets and objectives - Capable of managing own time to meet deadlines - Proven organisational skills and attentive to detail - Maintains a consistently smart and professional image - Demonstrates exemplary conversational and communication and interpersonal skills - Bright, confident, enthusiastic, friendly person with a "can do" attitude - Experience of working with escalated queries would be preferable Due to the number of applications we receive it is our policy that we will only reply to successful candidates ..........

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Asda vacancies in Hartlepool: Jobs above: 1-12 | 12 Jobs found

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