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Typical Job ad below for Hartlepool or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Representative / Advisor / Multi Lingual (Part Time)

A global leader in the design, development and manufacture of acrylic-based products was currently looking for a multi lingual Customer Service Representative to join their team in Billingham, County Durham.
Using SAP the Customer Service Representative will accurately maintain data and actively dispatch documentation in line with the customersa€ requirements.
Please note this job for Customer Service Representative / Advisor / Multi Lingual (Part Time) was advertised some time ago and is now withdrawn.
1. As a methodical and professional individual the Customer Service Representative will build, provide and maintain excellent customer relationships by placing and controlling customersa€ orders in a timely and efficient manner.
2. The successful candidate will have a wealth of experience in a customer service role with an excellent telephone manner and knowledge of sales and distribution. Many opportunities within the organisation. Educated to graduate level (or equivalent) you must be fluent in English and two other major European languages.
(N.B. Customer Service Representative / Advisor / Multi Lingual (Part Time) is shown for research purposes only.)
Utilising your sensational people skills the Customer Service Representative will work closely with accounts receivable, the sales dept and sales team and the business managers to control customer payments, resolving any disputes that may occur and maintaining the sales data using commercial databases
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Updated: 31/03/17


23/03 * - Inbound Customer Service    Location: Newcastle upon Tyne Tyne and Wear ... Jobs

Key points: As a candidate, are you seeking to employ a new and exciting job? Do you take pride in being amazing? Echo-U have exciting opportunities to join our Inbound Customer Service team. Job Role: Inbound Customer Service Location: Newcastle upon Tyne, NE1 Salary: £14, 456 - £14, 976 per year Job Type: Full time permanent contracts available Echo-U are an established and successful business based in the heart of Newcastle's Quayside, owned and managed by local people providing an amazing service to their globalwide client base. They are proud to have created even more new opportunities for Inbound Customer Service in the North East. Our location is ideal for public transport links being only a 4 minute walk from Monument Metro station and close to rail and bus hubs. We are also in a great location to access Newcastle's bustling social and cultural amenities. We have a variety of opportunities available, we have inbound and outbound roles available which involve business-to-business and consumer contact. Your role will also include an expectation that the employee will demonstrating our 6 mainvalues of honesty, respect, accountability, passion, hard work and flexibility. Echo-U use the best technology and in-house systems so good IT skills are a must. the employee will also need adequate understanding of delivering excellent customer service when liaising with customers via telephone and e-mail. The role is ideal for all levels of experience and Applicants should be able to show a commitment to a high standard of customer service, professionalism and reliability. We will give the training and support you need to deliver this. We pride ourselves on supporting our staff to develop and achieve, this is an exciting and exemplary opportunity to begin building your relationship with them. A minimum of 5 GCSE's or equivalent, including Maths and English is desirable. We are a global class, forward-thinking and friendly outsource contact centre and we recognise that our staff are our best and most important resource. Our culture is committed to nurturing and developing our staff, and to recognising the individual qualities of all of our team. Don’t just take our word for it, here’s a quote from one of our team who started with us in the vacancy that we’re now employing for. “I love working for Echo-U because every day I am recognised and celebrated for being me. Everyone knows and supports each other: it really is such a great atmosphere.” To send your CV for this exciting Inbound Customer Service opportunity, click 'Apply' This Inbound Customer Service role may be relevant if you have earlier work experience as a Customer Support, Client Support, Sales Executive, Telesales Advisor, Admin Assistant, Office Assistant, Sales Support, Account Manager, Client Relationship Manager, Data Entry, Office Manager, sales dept and sales team Leade ..........

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16/03 * - Customer Service Advisor    Location: Newcastle Alnwick Cramlington Hexham Blyth ... Jobs

Key points: Customer Service - Administrator Salary £22, 750 plus bonus Location Newcastle, Alnwick, Cramlington, Hexham, Blyth My client is a well established manufacturing company that are now looking to ramp up their market exposure. Vacancy responsibilities include (but not limited to;) Processing and checking of orders Processing payments of Pro-forma/Credit card orders prior to dealing with of order Raising and sending Order check sheets and Order Acknowledgments to customers Invoicing and crediting sales orders Raising and delivering quotations for UK customers Managing customer consignment stock accurately and efficiently Answering spare parts enquiries and dealing with subsequent orders placed Managing ad-hoc queries and enquiries generated by the account portfolio Processing return requests from Customers using the Returns system and ensuring they are being kept recent or current Working with various areas of the business to ensuring a smooth delivery of products Updating relevant sales representatives with updates on their orders General Phone enquiries Acting as the 'Voice of the Customer' ensuring consistently high levels of service to both internal and external customers Skills/ Requirements: Customer services administration experience from manufacturing Proactive approach to delivering a first class service to customers Excellent written and verbal communication skills skillto work independently and efficiently in a fast paced, sometimes pressured environment skillto work on your own and as part of a team Strong planning and organisation skills, skillto multi-task and deal with a varied workload, ensuring the needs of the customer are always put first Practical and logical nature in order to gain full knowledge and understanding of product ranges and market Self-motivated and enthusiastic IT literate, particularly Microsoft packages, including excel About Precision: Precision Recruitment posts this , Customer Service experts in Engineering, Technical, Construction and Sales Recruitment. Operating in our tenth year, we have placed hundreds of Sales Professionals in sensational new roles. Precision cover the whole spectrum of Sales Positions from Internal Sales, Area Sales Managers, Regional Sales Managers, Sales Managers, Sales Directors We have many Sales and Customer Service roles nationwide so get in touch today. Interested? To apply for the Customer Service Position, here are your two options: 1. "This is the job for me When can I start?" - Call now and let’s talk through your experience. Ask for Natalie Chapman on (Apply online only) 2. "I think I'm right for this job vacancy offer, but need to know more to see if it matches what I am seeking to employ" - Click "make an application today" so I can read your CV and let you know Precision are committed to keeping our candidates informed and offer a guaranteed response within 7 da ..........

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16/03 * - Gas Planner (Customer Service, Social Housing) MEAR46739 ...    Location: Newcastle upon Tyne Jobs

Key points: Gas Planner (Customer Service, Social Housing) MEAR46739 Newcastle £22, 000 per year The prospective employer’s vision is to make a positive difference to the communities they serve. They do this by improving homes, improving communities and improving lives and their approach is based on the development of exceptional partnerships with employees, clients, tenants, customers, their families and the wider community. With staff of all ages and walks of life, a job with our client has rewarding impact on the lives of others and your own life. With offices across the UK a job with them could be just around the corner. Joining their team as a Gas Planner based in Newcastle working from the North-East Planning Hub, the employee will give comprehensive scheduling and administrative duties in accordance with the relevant Safety Regulations and departmental procedures. Managing and monitoring the status of work requests to the MCM systems the employee will constantly view and schedule all jobs and share works to relevant operatives alongside planning all ‘non’ emergency work. Candidates for this job vacancy offer will uphold the MCM calendar alongside liaising with Gas/ Planning Supervisor to prioritise workloads to trades and schedule works efficiently to maximise productivity levels. Following on work called for from original job, the employee will raise al jobs completed from Out of hours (working) Service as per the operative’s recommendation. Candidates for this job vacancy offer will checkthe overdue jobs and action where it proves necessary on a daily basis alongside working in line with departmental KPI’s. Ideally candidates for this job vacancy offer will have experience of working in the Gas industry, the successful candidate will have the skillto understand and interpret work instructions whilst establishing and maintaining excellent customer/ client relationships. A proficient user of IT, the employee will be organised with the skillto prioritise your workload to meet targets and work efficiently within a team. An successful communicator, the employee will be customer focused with strong decision making skills. Above all, they are seeking to employ an individual who can work on their initiative with the drive to succeed. Please refer to the full job description upon applying This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to make an application for this vacancy, we will then send you more and comprehensive information and details on the role including a copy of the application form via email ..........

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06/03 * - Inbound Customer Service Advisor    Location: Newcastle upon Tyne Tyne and Wear ... Jobs

Key points: We have an exciting opportunity to join a state of the art contact centre in Newcastle City Centre. Job Description You’ll be taking calls from customers and responding to all forms of customer contact, helping them out with any problems or questions they may have. To maximise sales opportunities and attract new customers at every opportunity via inbound calls. give an exceptional customer experience on every contact selling the benefits of our client’s products, propositions and services at the right cost to the business and the customer. You’ll be able to think on your feet to find the best solution first time around, and do whatever it takes to ensure the customer receives a top-notch service. the employee will be expected to: • Demonstrate Speed, Simplicity and Trust • Give customers a reason to use our client’s products every day. • Get and keep the right customers through the right channels • Continuous improvement, including own development. • Sell a range of products and services based on customer requirements across the entire customer base • Achieve all monthly targets and KPI’s in relation to volume, value, customer satisfaction and quality • keepworking knowledge of all our clients & competitors’ products and services • Increase customer loyalty, satisfaction and return on investment through multi-product sales • Achieve personal productivity measures Skills called for We are seeking to employ candidates who have earlier work experience of working within a Sales environment or where customer service has involved adding value, promoting extra products or upselling. An excellent knowledge of Microsoft Office products, Word, Excel, Outlook and good navigational skills of the internet. A good working knowledge of call centre technology is desirable, along with exemplary conversational and communication skills and the skillto deal with all people in a professional manner. The Candidate must be available to work between the hours (working) of 8am - 8pm Monday- Sunday (38.75 hours (working) per week on a rota basis) ..........

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31/03 - Asda jobs in Hartlepool

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03/03 * - Customer Service Coordinator    Location: Newcastle upon Tyne Jobs

Key points: FRENCH SELECTION UK Customer Service Coordinator Customer Service, Sales Coordination, Order Processing, Quotation, Manufacturing, Supply Chain, Business Development, SAP Software, Newcastle, Tyne and Wear, North East Salary: £18k-£20k p.a. + benefits Location: Newcastle upon Tyne, Tyne and Wear At commutable distance from Newcastle, Gateshead, North Shields, South Shields, Tynemouth, Durham, Sunderland, Hartlepool, Washington, Chester Le Street, Middlesbrough Ref: E0008 VIEW JOB DESCRIPTION > make an application today: Please visit the French Selection UK website, vacancies section, search job reference: E0008 Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. Company Profile: The prospective employer is an industry leader with a large international presence Vacancy responsibilities: To be the main point of contact for currently trading business clients (B2B (Business to Business)) Important job duties : - Maintaining and building relationships with customer/clients - Liasing with currently trading business clients and making sure sales are made where it proves necessary - Dealing with all customer enquiries - Internal communication with customers, sales managers, sales representatives, warehouses and manufacturing sites - Communicating internally with all departments to achieve customer satisfaction - Monitoring customer demand and providing response to relevant departments - Maintaining good working relationship with the field sales department and specific accounts Candidate Profile: - Fluent in English to mother tongue standard (written and spoken) - earlier work experience in Customer Care/Business Development is a bonus - Order dealing with experience would be an advantage - PC literate - Strong communication and organisational skills - Able to work under reasonable pressure and autonomously Salary: £18-£20k p.a. + benefits (25 days holiday, Pension Scheme, Life & Health Care) **
* Graduates Welcome To Apply **
* French Selection UK the leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom ..........

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Asda jobs in the area of Hartlepool

15/03 * - Customer Service Advisors Evenings and Weekends    Location: Newcastle upon Tyne Jobs

Key points: Based in Tyne & Wear the employer is looking to appoint experienced Customer Solutions Advisors to their team on a temporary on-going basis to work evenings week days and weekends. The purpose of the role is to resolve customer enquiries by giving detailed advice and guidance while delivering exceptional customer service by both written and verbal communications. Job Details
* Over time paid up to double time
* Temp to perm opportunities
* Incentives such as temp of the month
* 17:30 - 22:00
* 16 / 20 hours (working) per week The key responsibilities of this role will include:
* Telephonic communication
* Email communication
* Data entry
* Administration
* Customer relations The skills called for for this role will include:
* Applicants should have customer service practical working experience
* High standard of customer service skills
* Impeccable telephone manner
* Strong word, excel and data entry skills Only shortlisted candidates will be contacted Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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27/03 * - Customer Service Agent    Location: Newcastle- Upon- Tyne Jobs

Key points: Customer Service Advisor – Collections – Newcastle-upon-Tyne. My client, a well established and market leading Financial Group, are seeking to appoint Customer Service Agents to join their fun vibrant office. You’ll be the first point of telephone contact for customers. the employee will manageinbound and outbound calls and help customers with financial worries. This is a great job for someone seeking to employ a new job in Customer Service, you can expect first-class training and sensational rewards and benefits. Duties • Providing excellent Customer service on every call • Answering inbound calls • Conducting outbound calls The successful candidates will • Have confidence to think on your feet • Numerical and computer skills, and the attention to detail needed to succeed in a regulated environment In return, the company offers; • beginning salary is £16, 000 per year with pay progression • 25 days holiday plus bank holidays and the chance to purchase an extra 5 days each year • Access a range of discounted products (including Apple products) • ‘Bike 4 work’ scheme • Childcare vouchers • Health and lifestyle benefits • Eye care discounts Working hours (working): This is a full time position in Cobalt Business Park, Newcastle. The Candidate must be able to work Monday-Friday 8am-9pm, Saturday 9am-5pm and Sunday 10am-3pm. If you feel this is the role for you then apply today for immediate consideration. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start ups. As a family-owned business, Rullion’s approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names ..........

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Spanish Speaking Customer Service Agent

Location: Sunderland Tyne and Wear Jobs

Key points: Spanish Speaking Customer Service Agent - Sunderland Basic salary between £150000-17000 per year Temporary to Permanent contract An exciting chance has arisen for a Spanish Speaking Customer Service Agent to join an existing and established team. If you have exemplary conversational and communication, self confidence and organisation skills, then this role could be that new opportunity for you. The Company: My client is a small business which is growing fastly. Their main purpose is to provide their customers with excellent customer service and to help them in many different application processes. This job offer: The position is mainly customer service tasks such as taking inbound calls, making outbound calls, speaking to customers over emails and live chat emailing. There will also be general admin duties and data input. The customers will be from a Spanish background therefore you must be fluent in Spanish and English both written and verbally. The Person: My client is looking for a confident Customer Service Agent to work closely within a small established team. The most important qualities required would be self confidence and exemplary conversational and communication skills as the employee will be asked to deal with various customers on a daily basis. Good organisational skills and time management is needed within this role and also a good general IT literacy is sought. the employee will also need the skills of being able to prioritise and multi-task as the employee will be asked to cover other roles during breaks and holidays. previous work experience would therefore be advantageous within customer service role. A basic salary in the region of £15000-17000 per year is available and excellent training is available in the role. There is an excellent working environment and scope for progression in the company for the right person. To apply for this job vacancy offer use the online process. nb that due to the large volume of CVs received we are only able to respond to successful applications. If you have been successful we will contact you within 72 hours of your application. We are unable to give specific response to unsuccessful candidates. In respect of the above role(s), Prime Time Recruitment Limited operates as an Employment Agency as defined under the Employment Agencies Act 1973 ..........

09/03 * - Customer Service Manager    Location: Newcastle Alnwick Cramlington Hexham Blyth ... Jobs

Key points: Customer Service Manager Salary £25-35k Location Newcastle, Alnwick, Cramlington, Hexham, Blyth My client is a well established manufacturing company that are now looking to ramp up their market exposure. They are employing a Customer Service Manager to work within an existing team in a busy office environment dealing with customer orders and tracking through to delivery. The role and you Supervising a small team of customer service advisors who process orders. Managing the team, monitoring workload and performance will be part of this role alongside team training, coaching and development. Developing process and systems to make the customer journey seamless and capture all orders. To apply for this role you must be able to show the following experience and skills Experience as a customer service manager, office manager or supervisory people management position with a customer focus for an engineering or manufacturing background. Strong people management skills with excellent leadership and coaching skills Able to prioritize and work under reasonable pressure in a fast-paced environment Committed to delivering first class customer service and improving the customer experience More than the above the employee will be someone who can manage change and the challenges that come with this. the employee will be operationally aware the employee will have energy and a logical approach to business and management. About Precision: Precision Recruitment posts this Customer Service Manager role, experts in Engineering, Technical, Construction and Sales Recruitment. Operating in our tenth year, we have placed hundreds of Sales Professionals in sensational new roles. Precision cover the whole spectrum of Sales Positions from Internal Sales, Area Sales Managers, Regional Sales Managers, Sales Managers, Sales Directors We have many Sales and Customer Service roles nationwide so get in touch today. Interested? To apply for the Customer Service Manager Position, here are your two options: 1. "This is the job for me When can I start?" - Call now and let’s talk through your experience. Ask for Natalie Chapman on (Apply online only) 2. "I think I'm right for this job vacancy offer, but need to know more to see if it matches what I am seeking to employ" - Click "make an application today" so I can read your CV and let you know Precision are committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system Ref: Customer Service Manager ..........

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28/03 * - Customer Service CoOrdinator    Location: Billingham Jobs

Key points: THE COMPANY We have the pleasure of working with a leading food manufacturer who are looking to recruit a Customer Service Co-ordinator on a fixed-term 3-month contract, to be based at their site in Belasis, Billingham. This is a great opportunity to join a highly reputable organisation and work on an interim basis within an excellent team. THE ROLE The primary ambition of this role is to receive, validate and process customer orders in an accurate, timely and efficient manner in order to meet customer service requirements. Your job duties will include being responsible for providing a professional and efficient service to internal and external customers in relation to services issues and queries. Key accountabilities will include: - Processing international customer orders in a timely and successful manner - Being the first point of contact for all customer enquiries and conducting business in a polite, efficient manner via telephone and email - Proactively liaising with relevant departments to ensure customer requirements are met in a timely manner - Producing daily/monthly Service Level Reports - Resolving customer queries by communicating with the relevant departments - Investigating and proactively resolving claims and queries - Maintaining and updating SAP Some flexibility will also be expected for this role, in order to give cover/support to the rest of the team when necessary. THE EXPERIENCE To be successful as a Customer Service Co-ordinator the employee will have exemplary conversational and communication skills and be a natural problem solver. This role is a crucial part of Customer Service and the employee will therefore be experienced in handling queries and issues in order to prevent problems from escalating. Further to this, it is called for that you have a detailed working knowledge of SAP and Microsoft Office applications. the employee will also be able to priorities your workload and build successful working relationships with employees at all levels. It would be advantageous to your application if you have food industry of FMCG experience and have knowledge of processes that create and consume inventory within the supply chain. The vacancy salary This position comes with the equivalent annual salary of £20, 000 (pro-rata for 3 months). THE agreement This is a fixed-term, 3-month contract. the employee will work 37.5 hours (working) per week, predominantly Monday - Friday, although some flexibility will be expected to cover some bank holidays and potentially holiday cover on a weekend. THE POINT OF CONTACT Katie Newton is the point of contact for this job vacancy offer. She can be contacted on (Apply online only) or at (Email Removed) ..........

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13/03 * - Customer Service Advisor    Location: Newcastle upon Tyne Jobs

Key points: Customer Service Advisor Newcastle £15, 500 basic + shift payments + performance bonus Become a Customer Service Advisor for British Airways at their contact centre in Newcastle, and you’ll help holiday makers and business travellers get to where they need to go. One moment you might be changing someone’s booking, the next you could be answering a question about departure times. Whatever the query – as a Customer Service Advisor you’ll give the solution that will get our customers to their destination. You’ll be rewarded for your hard work and dedication with generous discounts on flights and holidays. You’ll also get a whopping 32 days annual leave a year (including bank holidays), to give you plenty of opportunity to see the global yourself. That’s on top of the shift premiums and potential for earning uncapped commission. The Candidate won’t be following a rigid script in this role, so having excellent customer service, problem solving and IT skills will be important in this role. But this is a global-class learning organisation, so you can expect a comprehensive six week training programme before you start in your role, and plenty of opportunities for development and progression along the way. Based on the edge of the River Tyne, you’ll be joining a contact centre that’s got a really friendly, open atmosphere, with great potential to develop your career. There’s free onsite parking, great public transport links nearby – and there’s even an onsite gym to make use of. If you have a genuine passion for travel, joining the British Airways team as a Customer Service Advisor in Newcastle could be the perfect move for you – apply here today ..........

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02/03 * - 4 x Customer Service Advisors (nightshift/ Weekend) ...    Location: Newcastle upon Tyne Jobs

Key points: 4 x Experienced customer service advisors require to deal with head on, telephone and electronic queries within a city centre education establishment (evening/nightshift) This job offer To give high quality Customer Service Support to City Centre Education establishment users. Various shifts available between 9.00 p.m.and 7.00 a.m. Duties will include - Answering head on , electronic and telephone enquiries from service users and staff - Giving excellent customer service answering often asked questions working to specific procedures - Deliver excellent customer service and provides a welcoming, efficient, helpful and informative service to all customers - Using system to log all queries - Physical fitness is called for for a number of these posts which may involve lifting and moving of materials - The post-holder may be expected to work at any City centre site - Regular evening, weekend, public holiday and institutional closure day working may be expected The person - Must be able to work the evening/nightshift hours (working) - Must have earlier customer service skills - Have excellent I.T skills - Working knowledge of relevant systems, equipment, processes and procedures including standard software packages - Experience and Understanding of Customer Care - Experience of receiving and responding to, enquiries from/to customers in a professional manner - skillto work as an successful team member - skillto communicate clearly orally and in writing - Have a Level 2 qualification or higher (equivalent to 5 GCSEs Grades A-C including English and Maths) ..........

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Asda vacancies in Hartlepool: Jobs above: 1-12 | 12 Jobs found

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