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Typical Job ad below for Newcastle or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Start Today - Customer Service / Sales Advisor

15+ TRAINEE CUSTOMER SERVICE / SALES ADVISOR OPENINGS NO experience at several levels necessary - FULL SALES TRAINING PROVIDED APPLY TODAY - START TOMORROW Lowes Client Solutions are an outsource sales and marketing organisation that specialise in customer acquisition through head on sales and marketing promotional campaigns.
At LCS we want people that are looking to transfer there retail sales and customer service skills into a fast paced business environment.
Please note this job for Start Today - Customer Service / Sales Advisor was advertised some time ago and is now withdrawn.
1. We have recently expanded internationally into New York City and we have 15+ immediate trainee openings in our Newcastle office.
2. They are looking to increase representation all nationwide. Many opportunities within the organisation. Our Trainee Sales Advisors will meet with customers head on to discuss potential grants for Energy Efficiency upgrades, conduct a full property survey and provide information on the products and services of the client.
(N.B. Start Today - Customer Service / Sales Advisor is shown for research purposes only.)
In Newcastle we are currently working with one of the UK's largest Energy Efficiency companies
Find Shields or Gateshead as well as Newcastle jobs on the right.

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Updated: 17/10/17


04/10 - Customer Service Advisor    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Exciting customer service position available at Cobolt Business Park in Newcastle for one of the countries leading banksIf you share our purpose to help people and businesses prosper and want to help fulfil the banks aim to be the best retail and commercial bank, this role could be the right job for you.Pay & The company benefits are £16, 500 - £18, 275 pa starting salary depending on experience and typical annual bonus of 7% of annual salaryOther benefits include Opportunity to progress through pay progression scheme - Your salary will increase after six monthsFree on site staff parkingClose to local travel linksAccess to recruitee car schemeContributory pension schemeLife assuranceDiscounted financial products and on a wide range of high street retailers.Hours of work:Full time Thirty Five hours a week between 8am - 9pm Mon - Thurs, 8am - 7pm Fri, 9am - 5pm Sat & 10am - 3pm SunReed Specialist Recruitment Limited is an employment organisationand employment business ..........

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08/10 - Customer Service Advisor    Location: Durham North East Northumberland Newcastle Upon Tyne Sunderland ... Jobs

Key points: Amy is employing now for a team of between Fifteen and Twenty Call Advisors to be working with her client located in Doxford Park Sunderland. Call Advisors will be expected to work Thirty Five hours per week between the hours of 8AM to 8PM Weekdays and Every Saturday between 8AM and 1PM with a day off during the week.Call Advisors will benefit from a competitive starting salary of £8.50 hourly rising to £10.21 after completing the first 12 weeks of assignment.Call Advisors will be dealing only with inbound calls which could range from general enquiries, tracking orders and handling complaints as well as everything in betweenDue to client requirements we can only accept jobseekers with a clean criminal record.Interested? Pleae apply today ..........

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11/10 - Customer Service Advisor 12 month Contract    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Why is our Gateshead team the next step for you?Based at our Gateshead site, our Customer Service Advisors play a vital role in supporting our customers to use our services 24/7. Our customers expect global class service and you'll be part of a co-ordinated group who are continuously striving to achieve this. The Candidate will primarily be responsible for answering queries and solving any issues customers may face during their time with us.Working as part of a co-ordinated group on a flexible shift basis, commitment to the team, our customers and the business are all key priorities. In return WorldPay offer a full training package and a great working environment in which to help the build and development of your career. How will you add value on day-to-day basis?Your job duties will include being responsible for answering inbound customer queries with a 'right first time' approach. Working to surpass contact centre KPIs, you will take ownership of the customer call and aim to resolve any customer issues in a swift and timely fashion.What will make you an ideal jobseeker?Your communication and relationship building skills will be excellent, as will your skillto empathise with customer issues whilst seeking appropriate solutions. The Candidate will have a 'can do' attitude and be able to show good problem solving skills. In addition the employee will be confident working with speed and accuracy when using a range of contact centre systems. The Candidate are flexible in regards to working hours as you'll will be dealing with and working on rotational basis: 8 am- 8.30pm 35hrs a week Monday through to Sunday. How is Worldpay changing the global?We are leaders in modern money. Each and every time you use your debit card or credit card to pay for something, whether online or face-to-face, there's a good chance it happened because of us. On an annual basis our innovations, systems and technology allow billions of money transactions globally. Working with customers large and small, we help them to take your payments quickly, safely and reliably, allowing them to grow their company and businesses and making your life more convenient in the process. As a leader in global Fin-Tech and the largest London IPO since 2011, this is a great time to be working with us in building for the next phase of the Worldpay journey. ..........

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05/10 - French Customer Service Advisor    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: vacancy reference - JA6525TD Role Title - French Customer Service Advisor Location - Newcastle, accessible via public transport from Ne, free car parking Salary - £16, 000 increasing to £18, 000 after six months Hours - Forty hours, Weekdays 8am -6pm French Speaking Customer Advisor Newcastle CCA Recruitment are working with an incredibly successful outsourcer to recruit for a French speaking Customer Advisors in Newcastle. The prospective employer specialises in Multilingual Support for some great clients across several industries. As a French Customer Advisor the employee will be fluent in French and English and will be the frontline support for their customers. If you are passionate about Customer Service and looking for opportunity to develop your skills and progress within a company, then look no further. The prospective employer offers amazing growth potential and can boast that the majority of Team Leaders and Managers are promoted from within the business. Job requirements: Answer enquiries via calls and emails from customers.Troubleshoot on various products.Log all details on internal systems and complete any administration duties.Achieving compliance, quality and KPI targets.Providing excellent customer service.Liaise with internal teams to resolve issues. The person: Fluent in French and English, written and spoken.Background in customer service from various industries (Retail, Call centre, hospitality)Experience of providing excellent customer service.Attention to detail and process.Positive can-do attitude.Confidence using various IT systems. The rewards: sensational training.Annual bonusA supportive international family culture.Genuine progression opportunities.A fun place to be working with free monthly social events.Client product discounts.Pension & healthcare. If you feel you have the skills and experience to succeed in this role and have a motivation to further yourself and start a great career then make an application today for consideration. ..........

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17/10 - Asda jobs in Newcastle

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02/10 - Permanent Customer service advisor No Sales    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: GEM Partnership are delighted to help one of the North East's fastest growing organisations. The prospective employer a global leader in customer management are looking to employ a number of customer service professionals to their well established team. Have you a passion for customer service? We are seeking to employ and looking for individuals with a background in resolving problems and providing the highest level of customer service to those that you deal with. Whether you have worked within a contact centre, hospitality or retail we would love to discuss the range of roles we are dealing with. Your job duties will include being responsible for dealing with existing customers in relation to a range ofproducts and services, providing customer service in relation to a range of queries including technical issues, billing enquiries and generaql service questions. This role is predominately phone based and you will speak with customers only on an inbound basis, the emphasis on this position is the level of service the customer receives. The Candidate will therefore not be expected to sell products and services to customers. What do you get....? As a Full-Time permanent member of staff, you can expect to receive.Competitive starting salary of £15600 per year rising to £16000 per year after your probation.Sociable working hours with set shifts in advance between 8am to 10pm Mon to Sun.Feedback based bonus (Get paid for how much you help not how much you sell)Security of a permanent contract.Excellent training and development opportunities.sensational facilities and work location.Immediate starts available. What now...? If you would like to discuss these roles or to check any other vacancies we are currently dealing with feel free to contact GEM Partnership. Due to the nature of this role the employee will be asked to complete a DBS check at the employers expense. ..........

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Asda jobs in the area of Newcastle

12/10 - Customer Service Advisor    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service Advisor
Remuneration is £17, 000 per year
Job offer is situated in Newcastle
Hours: Mon- Fri, 2pm- 10pm
Type: Permanent

Imperial Professionals are delighted to announce we are working with an organization in Newcastle for the supply of a Customer Service Advisor on a permanent basis.
Vacancy responsibilities:
Making outbound customer service type calls to businesses around the global to research information on their service offerings
Communicating with senior personnel in these businesses
Performing phone interviews by following a prescribed script, but also probing/requesting more detail where appropriate.
Taking down an accurate account of the respondent s answers consistently and to a high quality.
Keeping the company database accurate and up-to-date with the most up to date information from/about respondents.

Requirements:
Outbound customer service phone call experience is sought
Customer Service Experience

For more and comprehensive information and details on this opportunity feel free to contact Andrew Hancock at Imperial Professionals.

Due to the high volume of applications that we receive we may not be able to respond to every application however if you do not get a response within 7 days consider your application for this opportunity unsuccessful but we will keep your details on file for other opportunities £17000/annum ..........

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02/10 - Customer Service Executive    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Job Description a motivating and challenging job opportunity for one of our new clients, the UK's leading online market place linking garages to customers. The prospective employer aims to make sure best value and service for drivers whilst offering great commercial opportunities to member garages and associated partners. The role is located in a quickly expanding office environment and involves outbound calling to drivers having used The prospective employers service within a fast growing consumer division. Vacancy responsibilities: Coverage initially of the South of England region (though the vacancy is interchangeable with the Northern region)Analysis of driver and garage interactionManage significant number of outgoing phone calls (on average 150 per day) to driversIdentify those drivers who have used the website and garner response via courtesy callAchieve daily targeted call and response numbersReport daily performance analysis Job Requirements: Tenacious able to work on your own outlookHighly focused to achieve targetsAnalytical skills are an advantageGreat interpersonal skillSDrive to work and growin performance led environmentBasic Microsoft Office knowledge and numeracy skills Personal skills A track record of performance in a small /medium organisation would be advantageous, however not a requirement. Analytical skills are also desirable to continuously innovate the vacancy and achieve stronger results. Being able to be working within the team and contribute to growth is sought. ..........

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05/10 - New Lending Consultant Customer Service    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: The prospective employer are the UK s largest third-party mortgage servicer with 3, 000 employees managing over £70bn of assets for over 60 clients across 500, 000 customer accounts. Our outsourced mortgage servicing solutions include exceptional debt management and customer service capabilities, mortgage origination asset trading, best-in-class analytics and much more. The prospective employer have a motivating and challenging job opportunity for a number of New Lending Consultants to be working with their team at the Doxford site. The Candidate will be working closely with customers in the first instance by undertaking inbound outbound and webchat conversations from customers and Brokers in relation to new and existing mortgage applications. By engaging in a conversational fact find exercise to obtainincome and expenditure details, the employee will be able to give the Decision in Principle outcome to the customer. The Candidate will manageand deliver administrative processes within Customer Operations successfully and efficiently, including regulated dealing with of the initial Mortgage application to completion. Main Vacancy responsibilities As a New Lending Consultant the employee will be the initial point of contact with inbound customers and Brokers in relation to Client Mortgage Propositions or Mortgage Applications, ensuring an excellent customer experience throughout. The Candidate will managecustomer queries using the webchat communication tool which allows customers to engage with the Teams using a channel of their choice and you will use your active listening skills to make sure the customers financial situation is fully understood. Quickly and accurately you will access the needs of customers and either deal with the query or situation if it s within scope or handoff to the appropriate colleagues. The Candidate will keepa high level of functional and technical expertise on policies and the employee will be able to schedule customer appointments with the Mortgage Adviser for the full mortgage application. The Candidate will ensure all relevant customer documents are received in a timely manner and are then validated against the application requirements, you will also ensure all documentation is uploaded correctly and accurately onto the customer application. This role is an extremely rewarding role where customer engagement is key. Operating hours include weekend working and flexible hours between 8am - 8pm Weekdays, of which the employee will be willing to work. Weekends will be 1 in 4 on a rota basis. Skills and competencies: exemplary conversational and conversation discuss issues and skillto positively interact. Excellent conversational and listening skills Problem solving skills PC literate - Microsoft Office applications Flexibility in approach to work demands, schedules and loads Customer service experience would be ideal ..........

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02/10 - Customer Service Advisors Immediate Starts    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Working on behalf of The prospective employer one of the UK s leading energy providers, you will give a high level of customer service by phone. The Candidate will be expected to efficiently complete customer requests and give accurate information always ensuring the highest level of customer care is provided. The Candidate must pro-actively cross sell other products and services to make sure our customers are provided the best services available. earlier customer service experience would be helpful but not required. However we do want dedicated passionate and resilient individuals who are customer focused and stay professional at all times to be working with our enterprising team here at Parseq. If you have the skillto build rapport with people and ensure that excellent service is the focus of your attention this is the vacancy for you. Key Tasks give first class customer service by phone, taking the opportunity to cross-sell all available products.Remain calm and professional whilst dealing with difficult situations.Build rapport and empathise with customers.Ability to work to meet targets and work successfully and efficiently.Take ownership of customers query and ensure that all agreed actions are completed.When possible, try to reach a first time resolution with all customers.Adhere to OFGEM regulations and stay compliant at all times. What will be expected Engaging with customers successfully via the phone and completed required actions whilst the customer is on the phoneDealing with difficult customers or situationsIdentifying a complaint and handling until a full resolution is metRemain customer focused throughout to make sure the highest level of customer care is providedResilience and determination to exceed targets and expectationsRemain enthusiastic and positiveexemplary conversational and conversation discuss issues and skillto positively interact both verbal and writtenable to work on your own and accepts personal responsibility to work towards targets Knowledge & Experience Experience of the energy and utilities sector would be an advantage, but it not required as full training will be provided.Excellent IT and computer skills are required.Good general level of education including Maths and EnglishA pro-active and organised approach to managing workload.Both customer and quality focused.Experience of managing customer complaints successfully.Confidence/previous work experience of dealing with customers via phone.Open to receiving both positive and negative responseWork towards individual and team targets. What we ll offer you Welcome to the Q sensational induction training programme, along with ongoing training, support and development. We ll even support you in achieving nationally recognized qualifications.Established company with sensational career opportunitiesBecome part of an excellent company cultureProvide you with an opportunity to be working with some leading established brands across numerous industries E ..........

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12/10 - Call Centre Experience Wanted! Energy Customer Service Assistant ...    Location: Durham North East Northumberland Newcastle Upon Tyne Sunderland ... Jobs

Key points: Energy Customer Service Assistant - Newcastle City Centre As a jobseeker are you great with people, love a strong team environment and looking for an opportunity to grow and progress?We are on the search for 10+ customer advisors to be working with our Newcastle team and represent the UK s fastest growing energy comparison company. Energy Customer Service Assistant - What exactly will I be doing? The role is simple, customer advisors are the bridge between our products and the customers. On a daily basis you will: Helping customers face to face with general enquiriesSpeak with customers to review their current energy spends for their gas and electricProvide a tariff comparison for their energy spendsHelp customers change their energy provider to a cheaper comparison Although past experience in a customer environment such as a call centre, hospitality or retail, can come in handy, no experience is necessary. So long as you are great with people, easy going and love a team environment, then we can teach you the rest Follow the online instructions and 'ApplyNow We will be inviting shortlisted jobseekers to meet with our team and further spend a full unpaid day at our Sheffield venue for an exciting hands on experience day, before offering positions. Our current operations are based within Fifteen miles of the Newcastle city centre, so you will have the opportunity to visit one of our operating locations and see our current customer assistant team in full swing. (Expenses incurred during the interview process, are not convered by the company). Contact our team and find out more today We currently have full time and flexible full time and self employed positions with uncapped commission only earnings. The Candidate can state you preference of full time or part time, later in the recruitment process. Full training provided. Apply today to find our more ..........

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02/10 - Customer Service Advisor    Location: Northumberland North East Newcastle Upon Tyne ... Jobs

Key points: Customer Service Advisers This is to work in a new contact centre in Newcastle, this is located in the city centre close to the monument metro. Starting Salary is £18, 000The contact centre is fairly new and they are doing a huge recruitment drive and will be looking to interview immediately.The role:The Candidate will be handling incoming calls from customers who are struggling to pay their bills, we are seeking to employ and looking for someone who is competent and able to negotiate with customers, so you will need some experience on the phones.The Candidate re Experience:Contact centre experienceexemplary conversational and communication SkillsEmpathetic Mature AttitudeProblem Solving SkillsCompetent in Computer systemsFlexibleShifts are provided on a fortnightly rotation and jobseekers can work a mix of shifts in one week. YOU WILL NEED TO BE FLEXIBLE NO RESTRICTIONS ON WORKING HOURS OR DAYSThe role is working on shift patterns so you will need to be flexible as the employee will be put on a rotated basis, no Sunday working hours.They are open to employing people on a part time basis working either 10:00am - 2:00pm or 4:00pm - 8:00pm. To apply Contact Claire Griffiths on 0191 232 3703 or email claire.griffiths@reedglobal.comReed Specialist Recruitment Limited is an employment organisationand employment business ..........

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02/10 - Customer Service Apprenticeships    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service Apprenticeships The prospective employer located in Newcastle are seeking to employ and looking for Customer Service Apprentices to be working with their forever growing team. The Candidate will gain invaluable insights into how employer organisations work and learn how to produce business documents and much more. The Candidate will also discover how to build and develop customer relationships, deliver customer service and collate and report data. Your role will be dealing with customers face to face and over the phone. The Candidate will also be responsible for the website and social media side of the business. The role promises excellent progression and a good platform for learning. Role: Dealing with customers face to faceDelivering excellent customer service at all timesDealing with customers by phoneWorking as part of a co-ordinated groupDealing with the websiteDealing with Social mediaAdmin Duties This apprenticeship will suite if you are recent school/college leaver or a young individual looking for a change of employment. Due to the nature of the apprenticeship full training and support will be provided over the 12 month course with the possibility to move on afterwards to a full time position within the company. ..........

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