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Typical Job ad below for Newcastle or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Advisor

This part time role, based at the Colbalt Business Estate at Silverlink, sits within the Fraud Team, which plays an important role in the timely identification, detection of transactional fraud, through efficient customer contact and accurate classification of customer disputes.
  We are employing on the following basis:
 ·         Temporary, ongoing position (min 3 months) Strong likelihood that this will be extended.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1.    The team seeks to enable our client to be one of the most efficient banks in theUK in servicing customers.
2. 59 p/h ·         Working hours below:
·         Thurs 3-8, Fri 4-8 Sunday 6 hours Times TBA This job offer, Key Responsibilities and Relationships    Contacts customers to establish authenticity of transactions ·         Handles queries / issues to the satisfaction of the customer and the department ·         Operates the various systems and processes in a timely and accurate manner ·         Refers cases of a less routine nature to line manager ·         Takes appropriate preventative action ·         Information input to database was accurate ·         Departmental / regulatory requirements adhered to ·         Correspondence meets departmental standards Knowledge, Skill and Experience Required  ·       Good verbal communicator ·       Appreciation of fraud types, sources and related issues. Many opportunities within the organisation. ·       Keyboard Skills.
(N.B. Customer Service Advisor is shown for research purposes only.)
·         15 hours week at £6
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Updated: 26/09/16


26/09 - Customer Service Representative    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: As a leader in their field of manufacturing bespoke products in the medical industry, the employer requires a gifted and enthusiastic individual to be working with their customer service team. Providing and maintaining a global class supply chain and customer service ethos, the employee will be dealing with both medical professionals and customers managing key accounts and building relationships on a daily basis. The Candidate will work proactively with team members to produce improvements in processes, systems and customer experience. As an outstanding communicator the employee will be liasing with internal departments and customers ensuring a smooth and efficient supply chain. Based within a fast paced environment you will need earlier work experience of being the first point of contact for customers in addition to administration skills gained in a purchasing or customer service environment. This role will suit a methodical and organised individual who works well within a team. The Candidate must be able to show excellent attention to detail and the determination to give an outstanding service in resolving issues. Hours of work will be between 8.30am-5.00pm Monday-Thursday and 8.30am - 5.00pm Friday Office Angels is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer. ..........

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26/09 - Customer Service Assistant Opportunities BLUC40460    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service Assistant Opportunities BLUC40460£14, 681 per yearBurnopfield Newcastle upon Tyne The prospective employer are a service-led niche pharmaceutical manufacturer developer and supplier to the retail pharmacy, pharmaceutical wholesale, hospital, homecare and care home markets. They operate six business units offering a portfolio of innovative and complementary products and services to providers in primary and secondary care. Part of the Group, Quantum Pharmaceutical manufactures and supplies specials and special obtains for the majority of large retail pharmacy chains in the UK, as well as large pharmaceutical wholesalers, hospitals and independent pharmacies. They currently have a number of exciting opportunities for Customer Service Assistants to be working with them, dealing with customer orders and enquiries in line with departmental procedure. In the vacancy, you will deal with customer queries, liaise with courier services and suppliers regarding deliveries and keepdocumentation filing systems within the department. Supporting Pharmacy Services with customer technical enquiries and new products, you will agree any training that the company deems necessary and keepgood housekeeping within the main office. They are seeking to employ and looking for someone who has earlier work experience within a customer service position and who is qualified to a minimum of GCSE level. Able to communicate successfully, both written and verbally, the employee will be able to prioritise your work successfully and should take a positive approach to building relationships with both colleagues and customers. The Candidate should have good IT skills. Benefits of working for The prospective employer include Twenty Five days holiday, pension eye care vouchers and Perk Box. This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to make an application for this vacancy, we will then send you more and comprehensive information and details on the vacancy including a copy of the application form via email. ..........

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26/09 - Customer Service Advisor Inbound    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Company Description Job offer is situated in Newcastle Remuneration is £16, 902 (including flexibility allowance) Closing Date: Ongoing Full Time/Part Time, Permanent/Fixed Term position What will I be doing? In the time it takes you read this new vacancy description we will have got around Twenty members back on the road. We are the UK s number one motoring organisation and you can help us to keep it that way. Do you strive to learn new skills? As a jobseeker are you looking for an exciting new opportunity? Does smashing your targets give you a sense of satisfaction? As a Customer Advisor the employee will be at the front line of our business speaking with new and existing AA customers. Your role will be based around existing customer queries as well as new customers calling to find out about our services. The Candidate will soon become an expert The Candidate will be expected to hit sales targets but this will need to be balanced with providing great customer service too. Don t worry The Candidate will be given excellent front line training right from the start from experienced members of the team. Your training period will last for 6 weeks and the last week will consist of supported phone call exercises to get you started. As a Customer Advisor you will work a six monthly shift pattern which will be agreed between you and your manager. The shifts are usually 7.5 hours per day and your start/end time will vary depending on whether you are doing an early or late shift. This may include the occasional weekend. What are the benefits of this new vacancy? Your hard work at the AA will definitely not be going un-rewarded. There are hundreds of discounts available from money off trips abroad to cheaper cars. These can vary from time to time but tend to include exciting things like: Free AA breakdown membership as standardDiscounted Merlin Annual Passes for the top UK attractionsApple and Apple repair servicesMoney off selected car manufacturersPackage holidaysDiscounts across hundreds of well-known restaurants What skills do I need? 5 GCSE grades A to C or equivalent are requiredexemplary conversational and communicationPrevious contact centre experience is desirable but not requiredOrganisation and planningAbility to work as part of a co-ordinated groupPersuasion and negotiating ..........

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26/09 - Customer Service Advisor (Connections)    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Using the power of communications Making a better global, together Every day millions of our customers connect, play, watch, learn and be located their lives using our products and services. Investing in our customers experience is important to us - and that s where you come in. Join our community dedicated to making a difference in the global. The Customer Care team are the voice of BT. We re the ones people turn to, online or on the phone. They bring our services to life, whether it s superfast fibre broadband TV or our latest HD Sport Channels. We re looking for people to play an important part in positively impacting our customer experience. Have you a natural flair for conversation with equally impressive listening skills? If you do, joining BT as a Customer Advisor could be the perfect opportunity for you. Getting customers connected is what it s all about. Whether that s answering customers questions about their order or solving problems if things don t run smoothly. We work with our customers to make sure they get their new services up and running as quickly as we can and sort out problems in one discussion to make sure our customers are happy. So happy they re ready to recommend us to friends and family. The Candidate ll ideally have experience in customer service and/or a natural enthusiasm for customer service and confidence when speaking to customers. The Candidate ll also be great at problem solving, leaving the customer happy each and every time. In return we ll offer you a permanent position starting on a salary of £18, 294 (plus 10% on target bonus), rising to £20, 327 after nine months. There are excellent and very attractive job benefits, such as 22 days paid annual leave upon entry - increasing on length of service - up to Thirty days after 18 years service, a contributory pension scheme and share save scheme, free BT Broadband and discounts on BT products such as BT Mobile. Our investment in you is also important to us. The Candidate ll undergo top-notch training and support throughout your time at BT. There is lots of opportunity to develop a long and rewarding career with us and we re committed to helping you achieve this. Our offices are open from 7am to 10pm, seven days a week. The Candidate ll cover a variety of shifts between these hours, including evenings and weekends. So you ll be needed for the majority of the time between those hours. That said we can offer you choices that may suit you better. Such as nine day fortnights for full timers and for part time working there s three or four day weeks. Everyone does some evening and weekend work and when you re training you ll need to be in full time. Why you should join us The Candidate ll be part of this endeavour. Joining a community of people dedicated to our purpose - using the power of communications to make a better global. Being a Customer Service Advisor is deeply rewarding as you ll be helping someone each and every day. If you ..........

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26/09 - Asda jobs in Newcastle

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25/09 - Swedish Speaking Customer Service Advisor    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Sitel is an established and leading global business process outsourcing provider of customer care and back-office dealing with services, specialising and focusing in customer contact centres. We support over 300 clients in 36 different languages across 26 countries. We pride ourselves on building brand identity and loyalty through total cost of ownership. Due to fast growth Sitel are searching for Swedish Speaking Customer Support Advisors to work on behalf of a global ticketing company. The ideal jobseeker for this new vacancy will have the skills listed and will also be expected to get hands on and be an extra member of the team when call and email volumes demand. We are seeking to employ and looking for a committed person with the endurance to work customer service environment who is people orientated encourages team work and shares responsibility for the teams overall performance. Shows integrity, attention to detail and demonstrates a 'Can Do attitude. It is important our team can respond in a tactful, diplomatic and empathetic manner with all of our customers. Summary of Job Vacancy responsibilities: Efficiently and successfully managequeries from customers via phone, email and online chat.Achieve individual targets and contribute fully to achieving departmental response time targets to queries.Troubleshoot problems and give help in order to answer customer enquiriesIdentify and assist to resolve issues arising from customer contact.Help Customer Support Supervisor and Team Leader to evaluate root causes of issues and strive to alleviate such issues from occurring.Actively exhibit and develop professionalism at all times and respect confidentiality where required by the business and others. Experience Target: Flexible to the changing demands of a ecommerce environmentFast learner with the skillto get up to speed with product & systems processes quickly.Reliable with excellent time managementHave a 'Can Do attitudepractical knowledge of working in an inbound customer service environmentExperience of working in a fast moving contact centre.Experience of dealing with online queries via email, phone or be located chat Knowledge/Skills: Fluent Swedish language skillsPassionate about customer service.Work well within a fast paced team environmentGood computer literacy and keyboard skillsExcellent communicator with exemplary written and spoken English and Swedish. ..........

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25/09 - Danish Speaking Customer Service Advisor    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: About us Sitel is an established and leading global business process outsourcing provider of customer care and back-office dealing with services, specialising and focusing in customer contact centres. We support over 300 clients in 36 different languages across 26 countries. We pride ourselves on building brand identity and loyalty through total cost of ownership. Due to fast growth Sitel are searching for Danish Speaking Customer Support Advisors to work on behalf of a global company. The ideal jobseeker for this new vacancy will have the skills listed and will also be expected to get hands on and be an extra member of the team when call and email volumes demand. We are seeking to employ and looking for a committed person with the endurance to work customer service environment who is people orientated encourages team work and shares responsibility for the teams overall performance. Shows integrity, attention to detail and demonstrates a 'Can Do attitude. It is important our team can respond in a tactful, diplomatic and empathetic manner with all of our customers. Summary of Primary Job Vacancy responsibilities Efficiently and successfully managequeries from customers via phone, email and online chat.Achieve individual targets and contribute fully to achieving departmental response time targets to queries.Troubleshoot problems and give technical help in order to answer customer enquiriesIdentify and assist to resolve issues arising from customer contact.Help Customer Support Supervisor and Team Leader to evaluate root causes of issues and strive to alleviate such issues from occurring.Actively exhibit and develop professionalism at all times and respect confidentiality where required by the business and others. Experience Target Flexible to the changing demands of a ecommerce environmentFast learner with the skillto get up to speed with product & systems processes quickly.Reliable with excellent time managementHave a 'Can Do attitudepractical knowledge of working in an inbound customer service environmentExperience of working in a fast moving contact centre.Experience of dealing with online queries via email, phone or be located chat Knowledge/Skills/Abilities Fluent Danish language skills.Passionate about customer service.Work well within a fast paced team environmentGood computer literacy and keyboard skillsExcellent communicator with exemplary written and spoken English. ..........

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24/09 - Sales and Customer Service Urgently Required!!    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Sales , Customer Service and Promotions Assistant Required

As a jobseeker are you looking to move you career in a different direction?

Would you like unlimited earning and progression opportunities?

try North Eastare currently employing Ten energetic and aspiring sales, customer service and marketing representatives to be working with our new and exciting sales and promotions campaign. We currently represent a number of the UK's leading blue-chip companies and using our proven customer service techniques we specialise in increasing their Newcastlecustomer base.

Areas Covered:

- Customer Service
- Sales
- Promotions
- Marketing
- Training

Our sales, marketing and promotions campaigns have experienced great success this year and here at try North Eastwe know that our success depends on having the right people on board. At out central Newcastle officewe offer a fun working sales environment where performance and success are rewarded. Therefore our ideal jobseekers will be:

- Proactive and self motivated
- Have good conversation discuss issues and skillto positively interact
- Sales and target driven
- Able to work as part of a fast moving team

In return we are offering excellent opportunities in sales training, progression travel between affiliated offices, bonuses and more.

Upon joining our lively sales and promotions team during your first three days we will give in-depth training in sales, promotions and marketing and full product training. All training is on-going and we are committed to giving gifted sales and promotions representatives an opportunity to excel in the market. Our continuous support and development give excellent progression opportunities.

Candidates with earlier work experience in the following fields should apply: Sales, retail, customer service, face to face, contact centres, retail sales, call centres, hospitality, events, promotions, b2b sales, team leader management, bar work, waiters, waitresses, sales management. £16, 000 - £22, 000 OTE ..........

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24/09 - Customer Service Advisor    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: I am currently working alongside a well established Client located in the North East Area. I am looking for positive jobseekers who are able to deliver a professional level of customer service and feel comfortable on the phone delivering customer service. This role will mean dealing with customer enquires and queries on a daily basis and potentially dealing with any issues or complaints from customers.. This role will involve working within a team therefore we are seeking to employ and looking for professional and enthusiastic employees and members of the staff who are looking to growand grow their careers. Although this is not a sales role, Your job duties will include being responsible for being on hand to help if needed developing increased business from existing customers. The Ideal jobseeker for this new vacancy will have/be:.Strong conversation discuss issues and skillto positively interact - Excellent phone manner- Experience in a customer facing role - Customer Service experience - Enthusiastic - Self motivated and driven This is an excellent career opportunity with amazing benefits I look send to receiving your CV. This is a permanent full time position.. Please be aware that due to the volume of applications we receive, we are only able to contact short listed jobseekers. If you have not heard from us within Ten working days of making your application assume that you have been unsuccessful ..........

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23/09 - Customer Service Advisor    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Do you love making your customers happy? Want a career that ll give you room to progress while rewarding you for doing a great job? Why not come and join our customer service team? We re a contact centre but you don t need to have worked in one to succeed with us Take Jemma for example, she started with us nearly 5 years ago. She d been working in a letting agents before she decided to come across to our office near Four Lane Ends. Like 91% of our support and managers and management personnel she started as a Team Mate..When she felt ready she started to help us look after our new hires, then worked her way up to Senior Teammate and now she s a Team Leader. She looks after our new colleagues and makes sure that they re ready to help people with any queries they have around their online payments. She ll be helping you to get through the 4 weeks of training, along with Jonny, one of our trainers (who also started as a Team Mate), Niall - her Senior Teammate and mentors who are colleagues that currently do the job you ll be training for. Like the rest of the team, she works 40h/week and shifts between 8am and 9pm. We re open 7 days but you ll not work more than 5 shifts in a week. If you join her team then you ll be able to earn up to £16, 300pa within the first six months of being here. And if you listen to her and do well you ll even get an extra £250/month bonus without ever being asked to sell something - that s an OTE of £19, 300pa If that s not enough, we ll also give you a huge range of benefits including:.21 days paid holiday/year (rising to 25), plus 8 statutory bank holidaysA none-contributory pension scheme Life insuranceChildcare and eyecare vouchersMedical and dental coverAn employee help programme that offers help with everything from legal and financial issues to help in keeping a good work/life balanceAnd to top it all off, more special offers and discounts on high street names than you can shake a stick at So, if you have six months customer service experience, are educated to GCSE or equivalent, have no IVAs, CCJs, or bankruptcies and know how to use the internet - Get in touch with us ..........

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21/09 - Customer Service / Sales Advisors    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service / Sales Advisor

Based in the city centre of Newcastle The prospective employer is currently employing for sales and customer service advisors due to their recent expansion and high client demand. Dealing with all aspects of The prospective employer's sales, customer service and promotions campaigns, these are varied roles requiring dedication flexibility and a can do attitude.

The Key attributes we are seeking to employ and looking for are

- Positive and proactive attitude
- Professional Manner
- High customer service standards

earlier work experience in sales or customer service is not required as you will have access to full client and product specific training however earlier retail, call centre, customer service or sales experience is welcome. This is a great opportunity to gain experience in this sector.

What they offer:

The prospective employer currently are employing for two of our recruitment programmes, firstly, our sales and customer service programme. Key aspects here include

- Generating new customer base for The prospective employers
- Working with an enthusiastic team
- Working towards collective and individual targets
- Customer Service
- Sales Acquisition

Secondly, we are employing for our Business Development Programme. This is a unique opportunity for individuals to progress through our company based purely on individual merit and results. If you are someone who is able to work on your own and serious about your own career this would be more suitable for you. Recognition for hard work is given with excellent uncapped performance related commissions and incentives as earnings.

The opportunity involves

- Client / Customer Service/ Sales / Full product training
- Working alongside like-minded individuals and a great social calendar
- Access to learn with a successful and established team
- Travel opportunities

The prospective employer are currently holding appointments on a first come, first served basis, so deliver your curriculum vitae (CV) to our recruitment team today and they will contact you with their next availability.

To apply for this role use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful.

The Candidate will be representing clients in residential environments. where no experience is necessary within this commission only, self employed role and some of the most suitable jobseekers often come from the following Backgrounds: Home Administrator Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker Packer Assistant, Junior Graduate, Christmas Workers and Admin. Averages £250 - £450 PW ..........

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21/09 - Customer Service / Sales Entry Level Management!    Location: Northumberland North East Newcastle Upon Tyne ... Jobs

Key points: Customer Service / SalesEntry Level ManagementEndeavour North East is an up and coming Promotional Advertising company located in Newcastle City Centre looking to growour sales and customer service department. As a fastly expanding sales team, we have affiliated offices across the UK, we are the first choice for clients, customers andresults driven individuals.The Trainee Manager role within sales and customer service will be varied. It will include:Professional representation of wide-ranging clienteleOn-going training including our Professional Development Programme.Executing sales campaigns of various purposes for clientsProviding client/campaign training for entry-level colleaguesAs this is a Trainee Manager role within sales and customer service, the employee will become actively involved with Training Sessions at our Central Newcastle Office, which cover the following:Client/campaign managementLeadership and management skillsOngoing professional developmentBusiness results/figures analysisSales and customer service trainingAlthoughsuccessful jobseekers receivefull training, a university degree in relevant fields such as Business/Marketing/PR/Management/Sales, may be advantageous in this instance, however experience is not required.If you feel that you are professional, aspiringand energetic withthe desire to succeed inathriving industry, this may be the opportunity for you.How to make an application:If you wish to be considered for theEntry Level Position click apply and attach a copy of your current cv. There is no need to include a covering letter as long as you can answer a few short questions during a quick call prior to an interview..This job was initially submitted as www.totaljobs.com/job/66635729 ..........

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20/09 - Customer Service / Retail Sales Assistant    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service/Retail Assistant

We are employing NOW for 8 new, aspiring customer service/ retail assistants within our NewcastleCity based Events and Customer Acquisitions firm.

This is not a call centre job, it involves face to face customer service and customer acquisition at our local events and in store promotions.

We are a fast paced Customer Acquisitions firm who specialise in lead generation and providing first class customer service to The prospective employers. We stand out to The prospective employers because our service has the skillto reach their target customer directly through be located and corporate events and delivering a high standard of customer service. Due to recent expansion at our Head Office in Newcastle, we are now looking to take on 8 new customer service assistants with earlier work experience in a customer facing role.

The Customer Service Role Includes:

.Face to face interaction with the customer and consumer

.Providing a high level of customer service.

.Developing strong leadership and interpersonal skills.

.Daily Training

.Lead generation.

Ideal Candidate:

.Target driven.

.Career ambition.

.Ability to connect well with people on all levels.

.Good customer service skills.

.The skillto work well with our service and within a team.

Benefits of the customer service assistant role:

.Basic + Excellent Bonus incentives incentives

.Full Training within Customer Service

.Travel Opportunities

.Excellent Progression and Development

If you are interested in becoming a customer service assistant with try North East, APPLY TODAY by clicking apply and attach your cv. RECRUITING NOW £16, 000 - £20, 000 ote ..........

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Asda vacancies in Newcastle: Jobs above: 1-12 | 12 Jobs found

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