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Typical Job ad below for Newcastle or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Advisor

This part time role, based at the Colbalt Business Estate at Silverlink, sits within the Fraud Team, which plays an important role in the timely identification, detection of transactional fraud, through efficient customer contact and accurate classification of customer disputes.
  We are employing on the following basis:
 ·         Temporary, ongoing position (min 3 months) Strong likelihood that this will be extended.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1.    The team seeks to enable our client to be one of the most efficient banks in theUK in servicing customers.
2. 59 p/h ·         Working hours below:
·         Thurs 3-8, Fri 4-8 Sunday 6 hours Times TBA This job offer, Key Responsibilities and Relationships    Contacts customers to establish authenticity of transactions ·         Handles queries / issues to the satisfaction of the customer and the department ·         Operates the various systems and processes in a timely and accurate manner ·         Refers cases of a less routine nature to line manager ·         Takes appropriate preventative action ·         Information input to database was accurate ·         Departmental / regulatory requirements adhered to ·         Correspondence meets departmental standards Knowledge, Skill and Experience Required  ·       Good verbal communicator ·       Appreciation of fraud types, sources and related issues. Many opportunities within the organisation. ·       Keyboard Skills.
(N.B. Customer Service Advisor is shown for research purposes only.)
·         15 hours week at £6
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27/07 - Customer Service Advisor (Full Time)    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: A globally successful company with a fastly growing North East base is looking to recruit aspiring and passionate individuals into its Longbenton based centre.

Criteria to consider:

- Role located in Longbenton excellent public transport links

- Start dates 4th August or 15th September (no holidays accommodated within first 5 weeks due to training)

- Candidates must pass Credit and CRB Checks - no CCJ's / Outstanding arrears / IVA's etc.

- Roles are Full Time ONLY

- Shifts between 8am and 10pm, including weekends, full flexibility required.

This is an exciting time to be working with one of the regions most prolific businesses, as they growtheir employee-base, bringing sensational new opportunities to the area. The Candidate will work within a state-of-the-art contact centre, with excellent public transport links and exceptional facilities. The Candidate will benefit from 5 weeks extensive training, the opportunity to develop a lasting career and the potential for progression.

The prospective employer offers a generous pay and great bonus potential, within a role that involves no sales They work with an impressive 4 billion customers globalwide each year and you will help to make sure that those customers receive an exceptional service. The Candidate will give advice, guidance and problem resolution within a role as varied as it is busy.

Benefits:

Salary between £15, 080 and £16, 300

Up to £250 monthly bonuses

Employee discount scheme

Non Contributory Pension Scheme

+ more

Requirements:

The Candidate must fit the outlined criteria and possess experience in a customer-focussed role (Retail, Hospitality, Office-based etc. all considered.) We will take up to 3 employment references, from recent employers. Strong IT skills required.

To apply email:.......... or apply online £15300 - £16300 per year ..........

Full Details.... - Click Here   

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23/07 - Customer Service Advisor Call Centre Helpdesk Agent ...    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service Advisor / Call Centre Helpdesk Agent with excellent customer service and troubleshooting skills required for a well-established leading Company located in Newcastle upon Tyne, Tyne and Wear North East England.

PAY RATE: Starting at £7.20 per hour (plus paid holiday allowance), rising to £8.50 per hour (plus paid holiday allowance) after Twenty completed 12 hour shifts.

. Work with a Well-Respected Growing Company.

. Zero-Hour agreementOffering 12 Hour Shifts when Available.

. Full (Paid) Training Provided.

PLEASE NOTE: As this is a ZERO-HOUR agreementopportunity there is NO guaranteed working hours, but this could lead to further career development opportunities for those who do well.

Successful jobseekers should have the flexibility to be available for work, often at short notice, to cover gaps in service which could include evenings / overnights and weekends. Typical working hours involve working 12 hour shifts either from 07:00 to 19:00 hours or 19:00 to 07:00 hours.

JOB OVERVIEW

We have a sensational new zero-hour agreementjob opportunity for a Customer Service Advisor / Call Centre Helpdesk Agent that has excellent customer service, troubleshooting and problem solving skills.

Working as the Customer Service Advisor / Call Centre Helpdesk Agent you will join the Company's reserve pool of Customer Service Agents to cover gaps in their rota, which may involve being available at short notice.

As the Customer Service Advisor / Call Centre Helpdesk Agent you will report to the Service Desk Manager within the Company's Shared Service Centre that provides customer service support to internal customers within the business.

Your role as the Customer Service Advisor / Call Centre Helpdesk Agent is to make sure that your colleagues across the organisation receive prompt and professional service each time they deal with the Call Centre.

APPLY TODAY

If this new vacancy looks like your ideal position then send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

- Take ownership of user problems and be proactive when dealing with user issues

- Log all calls on the call logging system and keepfull documentation

- share more complex cases for resolution by other departments

IDEAL CANDIDATE REQUIREMENTS

- Quick learner flexible and adaptable

- Availability to work overnight and/or at weekends, often at short notice

- Highly IT literate

- skillto use written and oral conversation discuss issues and skillto positively interact to present varied information in an understandable way to a range of audiences , including possessing an excellent, clear phone manner

- skillto be working within defined procedures and processes

- skillto work independently, using initi ..........

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25/07 - Customer Service Sales Assistant Newcastle    Location: North East Durham Sunderland Jobs

Key points: Swan Global Direct in Newcastle are diversifying their client portfolio and need to grow their event sales team. We're looking to fill several entry-level openings that joinMarketing, Sales, Customer Service, Team Leadership and potentially Trainee Management.

Swan Global Direct's Services and Environment:

We're an established Event Marketing Company with a positive reputation that's been built over our 3 years here in Newcastle. We give client representation 6 days per week at events and venues across the North East and need to give 2-6 people for each location so we have multiple openings available We believe in a fun productive working environment and we encourage team work and friendly competition.

No Experience Necessary.Training, Advice and Support Offered

This isn't a cut-throat sales role. We offer in-house and on-site training, guidance and access to mentors and networking contacts from across the globe. It's in our best interest to help you succeed from the start because your individual results contribute to Swan Global's overall results. The better the results, the more locations we can open to give opportunity for our people

Growth, Travel, Recognition and Significant Earnings Available

We believe in rewarding and recognising our top people since they contribute significantly to Swan Global's overall success. Not only will you learn transferable business skills, but you may also have the chance to advance into a team leadership role. You'll also be able to qualify for industry awards and public recognition as well as travel opportunities nationwide, Europe and the USA

As long as you surround yourself with the right people, apply proven sales techniques and work hard you won't fail in this self employed commission only role. In fact, most people are earning above their earlier remuneration within 6 weeks Those that stick with us long-term are able to earn well above the national average within 2-5 years.

Recommendations and Requirements:

Don't worry if you feel you lack skills or qualifications to stand out in a competitive job market we want to hear from you as long as:

- You're at least 18 years of age since you'll be signing binding documents

- You're willing to work hard and growyour comfort zones as you learn

- You're comfortable working independently and as part of a co-ordinated group

- The Candidate have a positive outlook and are able to take accountability

Application and Selection Process:

To learn more about us and our openings, deliver your curriculum vitae (CV) and optional covering letter to Stacey in our HR Department. Please keep an eye on your emails, missed calls, your email spam folder and your voice mail because we'd hate for you to miss a message from us

Successful jobseekers will be briefly screened over the phone before being invite ..........

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23/07 - German Speaking Customer Service Advisor    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: A major global organisation is seeking to employ a German Speaking Customer Advisor within its' growing Newcastle-based centre. This position is permanent and full time - 38 hours per week and will involve working on a shift basis. Working hours of work are between 7.00am and 23.00pm, Monday - Sunday, therefore jobseekers must be flexible to work daytime, evening, weekend shifts.

Salary is £7.50per hour plus benefits.

Candidates should be fully fluent in both German and English.

The roles will involve providing the highest levels of customer service via inbound and outbound calls to resolve customer issues.

Duties will include:

- Listening and responding to customer needs successfully and efficiently.

- Clarifying customer requirements and ensuring understanding of resolutions

- Updating customer files

- Working successfully within a team environment

- Problem solving

- Maintaining a broad knowledge of client products and services

- Reporting and administration as required

Candidates should possess:

- Basic knowledge of computer operations

- exemplary conversational and conversation discuss issues and skillto positively interact and strong customer service orientation

- Good listening and response skills

- A flexible and adaptable approach

- Solid problem solving skills

- earlier work practical knowledge of working in a customer service environment

Due to the high volume of applications we are currently receiving we may only be able to respond to successful jobseekers. If you have not had a response from us within 5 working days you should assume your application was unsuccessful on this occasion. £7.50 per hour ..........

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30/07 - Asda jobs in Newcastle

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22/07 - Sales / Customer Service Assistant    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Sales and Customer Service Opportunities- Training Included

Looking for a new path? Want to do something where your hard work is recognised?

Sales Assistants Wanted within our Customer Service department in Newcastle city centre

About the Sales and Customer Service Role:

We are a vibrant sales, marketing and promotions company located in NewcastleCity Centre. We are energetic and hungry to succeed in reaching both our company goals and those of The prospective employers. We are more than happy to start sales assistants with little or no experience as long as you are willing to learn.

We appreciate hard work and talent and look to help sales assistants with the same work ethic as our company. Goals and success are achieved by hard work and dedication and so we are willing to invest time in the right people.

specialising and focusing in customer acquisitions you will carry out face to face presentations with potential consumers on behalf of The prospective employers and therefore strong customer service skills are a must. As a sales assistant, the employee will be hard working and motivated with a passion to succeed and have a positive attitude to drive you in your mission for success.

Experience is not required as we will give full training at the entry level.

. This is NOT a commission based role

At Newcastle Interactive you will receive:

- Basic Rate + Excellent bonus structure

- Ongoing training and development

- Management course (for more aspiring jobseekers)

- Direct access to management

£240 - £380 Weekly

Apply today to be considered for an interview, note that jobseekers available for immediate start and located in Newcastle will be at an advantage due to immediate start openings. Successful jobseekers will be contacted via email or phone. The company does not cover travel expenses. £240 - £380 Weekly (Base Rate + Bonus incentives incentives) ..........

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Asda jobs in the area of Newcastle

25/07 - Customer Service Representative    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service Representative

Job Summary

Customer Service Advisors are sought to be working with our Call Centre located in Boldon Tyne and Wear. We are looking to recruit enthusiastic and passionate individuals to be working with an exciting new campaign with a national bingo brand.

We give our players with highest levels of customer service by putting them at the centre of everything we do. The role is one of customer conversion and retention - keeping the player moving through the customer journey and ensuring that the Company is their on-line gaming operator of choice.

Job Role

As the point of contact for customer queries, requests and complaints, good conversation discuss issues and skillto positively interact are required. As a result the employee will be asked to manageevery customer query with enthusiasm and the up most professionalism, multitasking skills are a must. The Candidate will also be adept in use of inbound communication selling the fun aspects and benefits of being the Company's player.
In order to keeptheir reputation for providing high standards of service, Customer Service Representatives should be approachable, enthusiastic, friendly and able to build rapport quickly. They are expected to give a consistent 1st class service through their knowledge of the organization products and to exhibit a genuine desire to help our players reach the highest possible levels of customer satisfaction.

This role is heavily focused on brand awareness and an skillto create a fun and vibrant environment where the customer needs come first alongside

Criteria

- earlier Customer Service Experience
- Customer focused
- successful communication in English via Email, phone & Live Chat
- successful communication in English via Written Listening & Verbal
- Open Minded
- Confident decision maker
- Adaptability
- Strong skillto relate to and collaborate with others
- Results driven

earlier gaming experience, with adequate understanding of CRM strategies an advantage.

Candidates must be prepared to work any 5 days from 7 including weekends.

Shifts alternate between 7.30am - 4:30pm and 4pm - 1am.

Remuneration is £7.80 - £8.20 per hour - depending on experience

The company benefits are Free Parking, Discounted Local Gym Memberships, Cash Incentives, Child Care Vouchers Scheme, Cycle to Work

The Candidate will also be given Platinum Membership to a staff benefit programme which include free mobile phone insurance, 50% in over 7, 000 restaurant, reduced cinema tickets and other discounts in superstores and on the high street £7.80 - £8.20 per hour - depending on experience ..........

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27/07 - Fundraising Team leader Sales, Retail, Customer Service and Promoti ...    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Fundraising Team leader - Sales, Retail, Customer Service and Promotions

Job offer is situated in Newcastle

Remuneration is £200 to £400 per week (Basic + Commission)

Start Now, Sales & Customer Service

We are currently employing for an enthusiastic sales and customer service team member. YFR Ltd works with some of the UK's most loved charities and have a reputation for delivering an excellent service.

This could be the opportunity you have been looking for

No earlier sales experience is necessary as we have a team ready to coach and develop you in all aspects of the business.

We welcome jobseekers with earlier work experience in Sales, Customer Service, Advertising, Promotions, Retail, Call Centre, Hospitality or Marketing.

Successful jobseekers will:

- Have great customer service skills

- Be a team player

- Be looking for a new challenge

- Be focused towards hitting targets

Your job duties will include being responsible for:

- Delivering high quality performance

- Understanding client and customer requirements

- Generating a high customer service skill set

- Promoting and delivering The prospective employer to people on a face to face level

Benefits include:

- Weekly pay

- Full Product Training

- Travel Opportunities

- Great working environment

To Apply

deliver your curriculum vitae (CV) online and we will get in touch ASAP. The Candidate will need to be over 18 due to client accounts and jobseekers should note this is a full time role requiring dedication and commitment. Would suit either a graduate or an aspiring school leaver. If selected for an interview you will also be asked to spend a full day with a member of our company to help determine if the opening is right for you. As this is still an opinionno claims on compensation are allowed this applies to travel for the day.

So, what are you waiting for?

This is an outstanding opportunity for those looking to make a change in their careers within the sales/marketing/customer service sector.

If you're looking for a career in sales, fundraising or customer service and have a passion for learning and a customer service presence like no other then this could be the vacancy for you. We're looking for a number of trainees who have charisma and determination to be working with the team asap.

You'll be comfortable working in face to face promotions and sales across a variety of campaigns as we market through a variety of sales channels. The Candidate will be involved in learning our Events based promotional campaigns. You'll be hungry for development and coaching where you will strive to hit sales targets. We are offering excellent opportunities in training, travel, advancement, bonuses ..........

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27/07 - Customer Service Not A Call Centre!!    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service - Not a call centre

We are seeking to employ and looking for enthusiastic, driven customer focused individuals to be working with our buzzing customer service department in the city ofNewcastle.

Newcastle Interactive is an up and coming marketing firm located in Central Newcastlewith a strong focus on customer service and we are interested in jobseekers looking for a company to grow with and not 'just another job'.

We pride ourselves on standing out from the crowd and performing above and beyond what is expected from us from our national and international clients and that's why customer service is so important to us

We are currently expanding our Customer Service Division and looking for:

Brand Ambassadors

Public Relations Reps

Customer Service Reps

Team Leaders

Market Planning / Strategy Consultants

Our ideal customer service jobseeker for this new vacancy would be aspiring, hard-working and driven to succeed.

Some positions we are hiring for are entry level so experience is a plus, but not necessary, while others do require some prerequisites.

Apply today for more and comprehensive information and details and to be considered for a position.

We look send to hearing from you

We are committed to setting a standard of excellence for The prospective employers, as well as providing each partner with a unique opportunity. Promotions and progression within our company is based on merit and performance, NOT seniority.

If this sounds like the job for you, make an application today.

Thank you for your interest in NewcastleInteractive

We apologize but only those whom we wish to select for preliminary interviews will be contacted.

Experience in the following fields is a plus but not required - brand building, customer service, advertising, team, PR, retail, marketing, sales, promotional work, merchandising, face to face sales, call centre work, customer service, management and team leading, bar and reception work, face to face marketing. The company does not cover travel expenses. £240 - £380 Weekly (Base Rate + Bonus incentives incentives) ..........

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27/07 - Relationship Manager Customer Service / Account Management ...    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Relationship Manager - Customer Service / Account Management / Client Relationships / MS Office

Searchability are delighted to be employing on behalf of this thriving Software House based near Newcastle under Lyme. They are currently looking for a Relationship Manager to be working with the team to manage several existing clients and continue to impress with the most exceptional customer service possible.

Sourced by: @ITJobs_W - your 24/7 twitter feed of latest IT vacancies across the West Midlands

Remuneration is £22k - £28k

The Company

The employer is one of the leaders in their field and simply are the best at what they do. With a market leading reputation customer care is vital for this company and they will do what ever it takes to help their customers. The current requirement for a Relationship Manager follows massive market success requiring them to grow further. Customer service, account management and a passion for developing and securing client relationships is vital for this role, as is a good understanding of the daily working of a software house and the unique challenges that this can present.

This job offer

Working as a Relationship Manager duties will include building and developing client relationships and proactively monitoring operational performance to make sure the best possible service is being provided at all times. The role will involve working closely with the business and technical teams so any technical/IT experience will be a real advantage.

The Skills

- Customer Service focus throughout recent roles
- Account Management experience of Key Accounts
- Excellent organisation skills
- Client Relations
- Technical/IT experience advantageous
- MS Office software

Contact

Please call Dan Butler on.....for further information regarding the company, culture and role. Please make an application today by sending your CV to..........

By applying for this role you give express consent for us to process & send (subject to required skills) your application to The prospective employer in conjunction with this vacancy only.

Key Skills: Relationship Manager - Customer Service / Account Management / Client Relationships / MS Office / Software £22k - £28k pa + Benefits ..........

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22/07 - Customer Service Advisor    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: CUSTOMER SERVICE ADVISOR

Houghton le Spring

Fixed term contract

The prospective employer a major Distribution Network located in Houghton-le-Spring is looking to recruit Customer Service Advisors to be working within their busy, fast paced contact centre on fixed term agreementbasis. The Candidate will be dealing with and working on shift patterns which will cover NIGHT SHIFTS, EVENINGS, WEEKENDS and DAY SHIFT between Monday and Sunday, equating to 37 hours per week. The Candidate must be flexible to be working within a 24 hour shift pattern. The hourly rate for this new vacancy vacancy offer is paying between £7.33 and £7.87 depending on experience, plus 27% shift allowance.

Experience/Skills

Strong customer service and phone skills are required with the skillto deal with incoming and outgoing calls. earlier call centre experience is desirable, however we would consider jobseekers from a retail background who've worked in a customer facing role.

Other requirements include:

.Proficient IT skills with a good working knowledge of Word Excel and Outlook

.Good attention to detail

.Good conversation discuss issues and skillto positively interact

.Someone who will go that extra mile for the customer

.Reliable, conscientious and flexible jobseeker

Duties will include:

.Taking calls from the general public related to power cuts, faults and emergency calls

.Taking relevant information from the customer and inputting the details on to the database

.Liaising with engineers

.Keeping both the engineers and customers updated throughout

.Complaints handling

This is an excellent opportunity, the company offer a modern working environment in a contact centre. This is a busy, demanding role and offers a lot of variety. Free on site parking is available. Due the shift patterns we would recommend that you have your own transport. £14250 - £15350 per year The company benefits are Shift allowan ..........

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25/07 - Customer Service Immediate Start Available!    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service - Immediate Start Available

£300-£450 weekly pay - Full Training

Blue Moose are talent acquisitions looking to fill in a brand new customer serviceopening in the Newcastle City Centre.

We are opening our doors for the first time and employing in the prize drawer industry

What will I be doing?

The Candidate will be submersed into full training with industry experts where you will develop and gain valuable skills within the national and community prize drawer industry.

Following training Your job duties will include being responsible for providing excellent customer service and customer care. The Candidate will also be involved inl the promotions of the gaming operation customer service and sales. But dont worry This position is like no other sales position No lead generations No unrealistic sales targets Based in a retail, home or business office setting, this position requires excellent people skills, a great personality and skillto show fast learning.

Apply today to attend our open day and find out more

We are opening our doors and inviting short-listed jobseekers to spend a full day with our team. Experience first hand the exciting prize drawer industry (Note: that expenses during the interview process are not covered by the company).

We offer an abundance of steady bonuses to our team including financial rewards, travel opportunities and social events.

Note: All jobseekers must be over the age of 18 and able to commute daily to our main office in the Newcastle City Centre.

More About Blue Moose:

Blue Moose is a talent acquisition organisationthat offer solutions to clients in a range of business sectors. Already established in many locations across the UK, Blue Moose is fast becoming one of the country's most successful personalised marketing experts.

Moose shed their antlers every year in order to start fresh and develop new, stronger ones. If you've decided that you need a fresh start and better career prospects then we are confident our herd can help you develop the right skills to succeed. We currently offer both full time and flexible self employed positions, with a rewarding performance based earning structure. At Blue Moose we offer an extensive career development opportunity because, like the moose, we like to take care of our young and believe that with the right teacher young calves can learn anything they need to, to survive and thrive. £300-£450 per week OTE ..........

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26/07 - Customer Service / Retail Sales Assistant    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service / Retail Sales Assistant

((FULL TIME)) ((PROGRESSION AVAILABLE)) ((BASIC + bonus program))

Have you a passion for customer service?

Enjoy working with customers face to face in a friendly sales environment?

earlier work experience in a retail role?

Apply today

We opened up Newcastle Interactive in the city centre of Newcastle and we are already proving to be one of the biggest competitors within our industry. We believe that our enterprising approach to the services we give to our Blue-Chip clients is one of the main reasons that our business is becoming a growing success, but we can't do it alone, which is where you come in The Candidate would be working within our marketing campaigns throughout our in store promotions helping create a buzz around The prospective employers services.

All positions come with our Professional development programme and a base rate with a sensational bonus structure on top too

The following attributes would help with the customer service / retail sales assistant role:

.Previous sales experience preferred but not required as full sales and customer service training will be provided

.Immediate start available for the Customer Service / Retail Sales Assistant role due to increase in client demand within the sales sector

The successful jobseeker for this new vacancy will:

Be competitive and target-driven

Be willing to learn and develop

Work well as part of a co-ordinated group

Experience for this role is desirable, but not required as full training in sales will be provided. In-House Training covers: product specifics, campaign management, leadership skills, marketing strategies and more.

In addition to standard training, career-driven jobseekers with the desire to progress may also be asked to attend our Management Course, which already boasts a high-success rate for those keen to climb the career ladder.

Please note: Only jobseekers aged over 18 will be considered for the vacancy due to legal reasons and if you are available for an immediate start, this may be advantageous in this instance due to the nature of the company's reason to expand. The company does not cover travel expenses. £240 - £380 Weekly (Base Rate + Bonus incentives incentives) ..........

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