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Typical Job ad below for Sunderland or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Inbound Customer Service Advisors

We are looking for Customer Service Advisors for a large call centre in Doxford Park Sunderland.
the employee will be expected to up sell and cross sell at every opportunities making referrals to product experts wherever appropriate.
Please note this job for Inbound Customer Service Advisors was advertised some time ago and is now withdrawn.
1. Your role was to offer a professional service to business customers and support them with their every need, the employee will be dealing with a variety of queries so will need to know every aspect of the business.
2. Send your CV or call Sammie on (Apply online only) for more and comprehensive information and details ** Recruitment Company are an Equal Opportunities Employer acting as a Recruitment Agency . Many opportunities within the organisation. .
(N.B. Inbound Customer Service Advisors is shown for research purposes only.)
You must have an impressive track record of excellent customer service, a background in a sales or target-orientated environment and proven success in working to targets
Find Washington or Houghton as well as Sunderland jobs on the right.

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Sunderland
Updated: 19/10/17


15/10 - Customer Service Representative Sunderland    Location: Sunderland Durham North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service Representative.Sunderland Fusion Contact Centre, part of the BGL Group in Sunderland We d like you to be working with us We are employing for the next Customer Service Superstars here in Sunderland Would you like to work for a company where the customers experience is at the forefront of the business? We have recently been awarded bronze in the European Contact Centres of the Year Awards so if you want to work as part of an award winning company, then look no further About BGL Group: BGL Group is one of the UK s leading digital distributors of household finance products to more than eight million customers and owns brands including comparethemarket, Beagle Street, Budget Insurance and Dial Direct, as well as partnering with some of the UK s best-known brands to offer home and motor insurance. Our employees are proud to work for us and that s not surprising since we ve been awarded bronze in the European Contact Centre of the Year Awards So if you ve got customer service experience, kick start your career with the BGL Group. Working for the BGL Group: Our business has been built on being different from the norm. We have been pushing the boundaries of what s possible ever since the beginning. It s our focus on the next big thing that makes BGL a unique place to work. We actively encourage people to interact, meet new colleagues and share ideas and empower people to make a difference. The BGL customer experience starts and ends with us. We communicate with our customers through our inbound Contact Centres and employ over 1, 500 people across our four sites nationwide. What will I be doing as a Customer Experience Representative? Taking inbound calls from prospective and current customers, ensuring the reputation is maintained at a high standard for both our internal and external brandDelivering customer excellence to every customer you deal withEnsuring you take responsibility for our customers and give resolutionsTaking ownership for your own development within the BGL GroupBe determined to succeed and responsiblefor results for yourself and the business.We want you to act with drive, pace and passionThe Candidate will need to make sure you are following system and procedural processes to make sure compliance with the FCABased in our modern Sunderland office What Skills or Experience is needed for aCustomer Experience Representative? Minimum of six months experience working within a customer service environment, (face to face, by phone or in written form)A proven track record of delivering excellent customer serviceStrong conversation discuss issues and skillto positively interact including written and verbaltaking the full responsibility for customer concerns and resolutionExcellent time management and attention to detailGood numeracy and literacy skillsTakes responsibility for achievements of targets and own performance. If this sounds like theCustomer Experience Representativerole for you, look at what else ..........

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Spanish Speaking Customer Service Agent

Location: Sunderland Tyne and Wear Jobs

Key points: Spanish Speaking Customer Service Agent - Sunderland Basic salary between £150000-17000 per year Temporary to Permanent contract An exciting chance has arisen for a Spanish Speaking Customer Service Agent to join an existing and established team. If you have exemplary conversational and communication, self confidence and organisation skills, then this role could be that new opportunity for you. The Company: My client is a small business which is growing fastly. Their main purpose is to provide their customers with excellent customer service and to help them in many different application processes. This job offer: The position is mainly customer service tasks such as taking inbound calls, making outbound calls, speaking to customers over emails and live chat emailing. There will also be general admin duties and data input. The customers will be from a Spanish background therefore you must be fluent in Spanish and English both written and verbally. The Person: My client is looking for a confident Customer Service Agent to work closely within a small established team. The most important qualities required would be self confidence and exemplary conversational and communication skills as the employee will be asked to deal with various customers on a daily basis. Good organisational skills and time management is needed within this role and also a good general IT literacy is sought. the employee will also need the skills of being able to prioritise and multi-task as the employee will be asked to cover other roles during breaks and holidays. previous work experience would therefore be advantageous within customer service role. A basic salary in the region of £15000-17000 per year is available and excellent training is available in the role. There is an excellent working environment and scope for progression in the company for the right person. To apply for this job vacancy offer use the online process. nb that due to the large volume of CVs received we are only able to respond to successful applications. If you have been successful we will contact you within 72 hours of your application. We are unable to give specific response to unsuccessful candidates. In respect of the above role(s), Prime Time Recruitment Limited operates as an Employment Agency as defined under the Employment Agencies Act 1973 ..........

07/10 - Customer Service Advisor    Location: North East Sunderland Durham Jobs

Key points: Amy is employing now for a team of between Fifteen and Twenty Call Advisors to be working with her client located in Doxford Park Sunderland.

Call Advisors will be expected to work Thirty Five hours per week between the hours of 8AM to 8PM Weekdays and Every Saturday between 8AM and 1PM with a day off during the week.

Call Advisors will benefit from a competitive starting salary of £8.50 hourly rising to £10.21 after completing the first 12 weeks of assignment.

Call Advisors will be dealing only with inbound calls which could range from general enquiries, tracking orders and handling complaints as well as everything in between

Due to client requirements we can only accept jobseekers with a clean criminal record.

Interested? Pleae apply today £8.50 - £10.21/hour ..........

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15/10 - Customer Service Representatives Cards    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service Representatives - Cards- Newcastle Salary £17, 500 - £18, 000 (depending on experience) + benefits Full Time backshift: Rotational between Monday to Saturday 11:00 - 23:00, 5 days per week ..........

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19/10 - Tesco jobs in Sunderland

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23/09 - Customer Service Advisor Gateshead    Location: North East Gateshead Durham Jobs

Key points: NRG are seeking to employ and looking for self motivated assertive
individuals with a pure passionate for customer service.

This is a temporary agreement

This role will involve receiving inbound calls only, the employee will be asked to take ownership of the customer s enquiry, question appropriately to fully understand the customer needs and actively listen to make sure customers expectations are exceeded. The Candidate be expected to show a positive and responsive attitude to all calls and also resolve complaints.
£10.00 per hour

Work patterns will be based on Forty hour week, between Monday.Sunday 8.00am 11.00pm

Please deliver your curriculum vitae (CV) today for an immediate chat to Northern Recruitment Group £10/hour ..........

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Tesco jobs in the area of Sunderland

20/09 - Customer Service Administrator    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service Administrator

Newcastle

£18, 000

Immediate Start

12 Month Maternity Cover......With a View to Permanent

This job offer :

Working within one of the largest providers of power generation the employee will be asked to process all customer enquiries in an efficient, time aware and cost successful manner

Interpreting customer requirements to complete estimates within the acceptable timescale

Completing all administration tasks in relation to the sales orders

Handling incoming productsand shipments and maintaining stock levels

Preparing estimates with Terms and Conditions ready to issue to customers and submitting invoices

Attending departmental meetings and training courses as required

Ensuring customer complaints are dealt with immediately and successfully

The Candidate MUST be flexible to travel to Holland for training - all expenses paid trip Weekdays over a 2 week period

Skills & Attributes:

Good secondary education

Knowledge of Woodward products

Able to show excellent written and oral conversation discuss issues and skillto positively interact

Analytical, flexible and methodical approach

Willingness to travel and work within a global team of professionals

Able to be working within a team or individually with minimum supervision

The Hours:

8:30 - 4:30

Weekdays ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

15/10 - Temporary Seasonal Customer Service Associate 8am to 8pm: No experience needed! ...    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Due to our continual growth and success at out SITEL Newcastle site we have the following seasonal opportunity. The Candidate will be answering calls from customers with a supermarket loyalty programme. No experience is neccessary but you must be a positive communicator with the skillto build conversation with The prospective employers customers. The operational hours for this role requires jobseekers to be fully flexible 7 days per week between the hours of 8am and 8pm Monday to Sunday. This is a temporary opportunity starting on Friday 3rd November for 3 weeks. Consideration will always be given to keep jobseekers within the business depending on business need. This is weekly paid role - 37.5 hours per week with optional overtime ..........

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15/10 - Sales and Customer Service Administrator    Location: North East Durham Stockton-on-tees ... Jobs

Key points: The prospective employer is looking to recruit a Sales and Customer Service administrator for a immediate start located in the Teesside area. Hours of work are Weekdays 9.00am-5.00pm but jobseekers need to be flexible to work alternate hours when necessary. Important job duties for this job will include: To give support and customer service for external and internal customersLead generation via software based systemsTo assist with admin duties in the sales officeAdministration duties including answering phone, photocopy/scan documents prepare files, keepspread sheets.Lead generation dealing with new and existing customers via phone and emailProcess quotes through the internal systemFollow up all email enquiries through chase cycleLiaising with customer service team, technical support team and production teamProvide support to external sales teamDealing with export enquiries and external global facilities Skills required Good strong sense of customer serviceAn skillto manage and prioritise workA flexible approach to working in a fast moving environmentsuccessful oral and written conversation discuss issues and skillto positively interactQualified in a business administration or sales disciplineMS office ..........

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15/10 - Customer Service Executive    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: NRG are currently employing for a Customer Service Executive to be working with our innovative and growing client in Newcastle City Centre on a permanent basis. The salary for the vacancy is £16, 000-£16, 500 and the employer is seeking an enthusiastic new member for the team that is looking to grow and progress moving forwards. Duties of the vacancy include:- Calling existing customers in order to enhance their experienceLooking after an allocated region within the UKAnalysis of customer dataUpdated the company CRMManage a significant number of outgoing phone calls (on average 150 per day)Report daily performance analysis To be considered for the vacancy you must have:- Recent customer service experienceGreat interpersonal skillsExcellent written and verbal conversation discuss issues and skillto positively interactBasic Microsoft office skillsThe drive to work and growin a performance led environment Due to the high volume of jobseekers responding to our adverts we are not always able to give response on your application. If you don't hear from us within the next five days, assume you have been unsuccessful on this occasion. However your details will be kept on file and you may be contacted about other opportunities. ..........

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15/10 - Customer Service Advisor    Location: North East Gateshead Durham Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service Advisor Location - Gateshead Baltic Place Contract-Permanent Salary-Up to £15, 600 per year Hours -40 Shifts -5 /6 days between 8am-8pm, Weekdays and 8am-6pm Saturdays. Full flexibility required Training - Weekdays, 9am -5.30pm Start Date - Various start dates available This job offer The Candidate will be dealing with and working on behalf of a market leader in the Energy supply industry. Our callers want to talk to people with personality. People who ll listen ask the right questions and offer the solutions that leave them smiling. That s why we ll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you ll have the chance to help some of the global s leading brands. Comprehensive training, opportunities to progress, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the Worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We ve been doing this since 1978, and every year we interact with more than 35% of the global population. Our philosophy is transforming passion into Excellence The Candidate can follow us on: Facebook @teleperformanceukcareers Twitter @TPcareersUK AGENCIES NEED NOT APPLY ..........

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15/10 - Customer Service Advisors    Location: Gateshead Northumberland North East Durham Newcastle Upon Tyne ... Jobs

Key points: The Company The prospective employer is a blue-chip and leading employer of choice in the Gateshead area, supporting many of the global s leading consumer brands and multi-nationals with a range of market leading technological and customer focused services, from their state of the art Gateshead office complex. Due to the expansion of their operations they are now looking for Customer Service Advisors to be working with their team initially on a 3-month temporary basis.If you are looking to work for one of the global s most prestigious companies and support a truly international customer base then we highly recommend you apply as soon as possible for this incredible opportunity. This job offer Handling inbound calls from consumers and distributors Addressing customers' enquiries via the phone, internet and e-mail.Providing quality advice and information to customers Resolving queries and keeping customers updated on the status of their enquiry Maintaining records and databases The Person Must have earlier customer service experience - contact centre, call centre or retail Excellent verbal and written conversation discuss issues and skillto positively interact - both phone based and on email IT literate with a sound knowledge of databases To be proactive and work on your own initiative.Be a good team player and committed to their work Available for an immediate start ..........

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15/10 - Customer Service Advisors    Location: North East Durham Jobs

Key points: The Company The prospective employer is an incredibly successful supplier to the UK retail sectors, supplying a range of market leading products. Due to their continuously expanding customer base they are now looking to recruit a number of Customer Service Advisors to help their company and business. If you have customer service experience and you are available to start a new role immediately Contact MTrec as soon as possible. The company, due to their growth, are always looking for gifted individuals, if you are able to give excellent service the employee will be in a strong position to secure a permanent role This job offer Working in a friendly and enterprising customer service team.Receiving in-coming calls from customers, who are looking to place orders or are enquiring about their order.Ensuring all information is recorded accurately.Providing an excellent and high level of customer service experience. The Person.Previous customer service experience.Possess an excellent phone manner.Able to record customer orders, resolve problems and take accurate messages.Available to start a new temporary role as soon as possible. ..........

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Tesco vacancies in Sunderland: Jobs above: 1-12 | 12 Jobs found

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