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Typical Job ad below for Sunderland or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Inbound Customer Service Advisors

We are looking for Customer Service Advisors for a large call centre in Doxford Park Sunderland.
the employee will be expected to up sell and cross sell at every opportunities making referrals to product experts wherever appropriate.
Please note this job for Inbound Customer Service Advisors was advertised some time ago and is now withdrawn.
1. Your role was to offer a professional service to business customers and support them with their every need, the employee will be dealing with a variety of queries so will need to know every aspect of the business.
2. Send your CV or call Sammie on (Apply online only) for more and comprehensive information and details ** Recruitment Company are an Equal Opportunities Employer acting as a Recruitment Agency . Many opportunities within the organisation. .
(N.B. Inbound Customer Service Advisors is shown for research purposes only.)
You must have an impressive track record of excellent customer service, a background in a sales or target-orientated environment and proven success in working to targets
Find Washington or Houghton as well as Sunderland jobs on the right.

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As well as jobs in Sunderland find on Amber Jobs a range of vacancies such as jobs in Durham, jobs in Gateshead and Food retail Jobs in Houghton. Also Supermarket vacancies in Shields.

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Sunderland
Updated: 21/02/17


12/02 - Customer Service Adviser    Location: North East Durham Sunderland Jobs

Key points: ScS continues to grow from strength to strength thanks to our great products, teamed up with driven and focused staff. As the UK's Leading Sofa Carpet Retailer with over 100 years trading, we value our staff as much as we do our customers. Competitive salaryPotential bonus of up to £2k per yearPension SchemeExcellent support and trainingGreat working conditionsEmployee discount schemeLife insuranceChildcare vouchers Role Summary: The Candidate will be working in a dynamic but friendly After-care environment, dealing with a mix of inbound and outbound calls, dealing with our technician s reports, along with general administrative work. We are seeking to employ and looking for jobseekers who have proven experience in customer service. The Candidate will be a natural problem solver with the skillto build rapport with customers and suppliers through using exemplary conversational and conversation discuss issues and skillto positively interact. mainPerformance Areas: Liaises directly with customers to help and resolve enquiries and problemsLiaise and negotiate with suppliers and finance houses to resolve enquiriesWhere required arranges for a Company representative to visit a customer s home to calculatea service issueMaintains up to date and accurate monitoring systems for all administration to make sure ease of access to information when requiredPro-actively contributes to the day-to-day management of Health and Safety within the department, in line with the Company s Health and Safety policy, to make sure a safe working environmentMaintain up to date and appropriate knowledge, skills and competencies to make sure continuing satisfactory levels of work performanceUndertakes, as required other duties in keeping with the general nature of the vacancy Personal Qualities: Good understanding of Microsoft Office, Word and ExcelAble to show excellent customer service skills and experienceDemonstrates track record of successfully achieving and exceeding targets and objectivesCapable of managing own time to meet deadlinesProven organisational skills and attentive to detailMaintains a consistently smart and professional imageDemonstrates exemplary conversational and communication and interpersonal skillsBright, confident, enthusiastic, friendly person with a "can do" attitudeExperience of working with escalated queries would be preferable Due to the number of applications we receive it is our policy that we will only reply to successful jobseekers ..........

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11/02 - Customer Service Advisor No Sales Part Time Evenings ...    Location: North East Durham Sunderland Jobs

Key points: Part Time Evening - Permanent - March 2017 Start working for a Professional Organisation and Global High Street Brand Would you like very competitive salaries AND sensational Bonus incentives incentives? Do you like receiving Outstanding Incentives? How about a Free Gym Membership Free Parking? Fabulous restaurants to dine in for lunch? Your experience may have been gained in any sector but most importantly the employee will be able to show success and build a rapport with business customers. We are seeking to employ and looking for a number of individuals to bring energy and a positive can do attitude to the work place. To be successful in this role the employee will be asked to have excellent interpersonal and conversation discuss issues and skillto positively interact, exceptional listening skills and the skillto give a first class customer service. THIS IS A CUSTOMER SERVICE ROLE AND INVOLVES NO SALES WORKING HOURS 5-9, Monday - Sunday, 5 out of 7 days, Twenty hours per week. sensational salary and achievable bonus Duties to include:.Account management and looking after customer queriesDeliver first class customer serviceBuilding rapport with all customers and deliver an exceptional customer service This is a full time permanent position deliver your curriculum vitae (CV) TODAY, ..........

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12/02 - Part Time Customer Service Advisor    Location: North East Durham Sunderland Jobs

Key points: One of the global's leading financial services businesses is seeking individuals with first-class customer service skills to be working with their highly professional mortgage team located in Sunderland. They are looking to recruit Part Time Customer Service Advisors to be working with their growing contact centre team. This site is fastly growing and has a high energy, high performance culture, in which the employee will benefit from an exceptional environment and sensational scope for progression. Working in a fast paced customer service team the employee will be taking inbound customer service calls.Part Time Customer Service Advisors will be asked to work 21 hours per week. Successful jobseekers will be asked to work on a rotational shift pattern between 7am and 11pm. Hours will include some weekend working on a rotational basis.As a Part Time Customer Service Advisor you will:- Deal with day to day enquiries on the range of products and services the business offers.- Listen to customer's needs and build relationships.- Put the customer at the heart of everything you do, aiming to get it right first time, every time.- Ensure that each customer contact received is handled in a courteous, efficient and successful manner.The ideal Part Time Customer Service Advisor will hold the following skills and experiences:- earlier customer service experience from contact centre or retail environment is preferable.- The skillto make authoritative decisions that put the customer first.- Enthusiastic and flexible approach with the skillto work as part of a co-ordinated group.- exemplary conversational and communication and negotiation skills.- IT Literate.In return you will receive a primary salary of £18, 580 pro rata. The business offers sensational benefits including bonus program, pension scheme, healthcare scheme, childcare vouchers and fun social events throughout the year. ..........

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12/02 - Customer Service Assistant Sunderland    Location: North East Durham Sunderland Jobs

Key points: Would you like a tea or coffee with that? No, this isn t an ad for a coffee shop - although with 2, 400 shops in the UK, you could be forgiven for thinking that. In fact, for our customers, coming into a William Hill shop isn t just about placing a bet and picking up their winnings, it s knowing they ll get great customer service from a friendly face and maybe even the odd tea or coffee. We re looking for the very best in customer service, therefore we refer to your role as a Customer Experience Assistant as that s what it s all about the experience. The Candidate ll need to talk to our customers about what we do - but don t worry if you re not sure about your nap from your nailed on just yet, we ll give you all the training you ll need. Happy working in a team or on your own you ll show pride in your work, making sure the shop always looks the part and open to taking on more and more responsibility (like opening up and closing down). We currently have opportunities in the Sunderland areas. Perks of the job The Candidate ll have plenty of chances to progress and we ll support you in taking the next steps in your career - either shop/field management or into a Head Office role.There s a whole pack of benefits, including an extra day off on your birthday, high street discounts and subsidised travel. If you re over 18, go ahead and apply. We look send to hearing from you. ..........

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21/02 - Tesco jobs in Sunderland

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12/02 - Customer Liaison Assistant / Customer Service    Location: North East Durham Sunderland Jobs

Key points: Customer Liaison Assistant / Customer Service / Office Assistant / £8.20ph / Sunderland / Tyne and WearThe prospective employer a World renowned Medical Technologies and Health Care Marketing Company, a expert in critical care / Ostomy and wound care medical technologies and at the forefront of innovative design and new products coming into the market place. In essence The prospective employer has a positive impact on the lives of its patients and continues to invest in ground breaking products. We are seeking to employ and looking for an office assistant to: As a Customer Centre Liaison assistant the employee will be: Job Vacancy responsibilities:.Dealing with phone enquiries from patients and GP s.Customer Service (on the phone).Processing orders and data entry.General office administration.Taking inbound phone calls Preferred Skills:.Previously worked in in a health centre / Hospital / office.Good administrative skills in an office environment.PC literate.Excellent phone etiquette.Flexible attitude to work Personal Attributes:.Excellent interpersonal skills.Compassionate personality.Caring.Able to build rapport quickly.Ability to think on your feet quickly Salary, Hours and Benefits:.£8.20ph.Monday-Friday 09:00 to 5pm 37.5 hours per week.Perm To apply for the vacancy of Customer Centre Office Assistant / Customer Service Assistant send cv in asap. ..........

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Tesco jobs in the area of Sunderland

Spanish Speaking Customer Service Agent

Location: Sunderland Tyne and Wear Jobs

Key points: Spanish Speaking Customer Service Agent - Sunderland Basic salary between £150000-17000 per year Temporary to Permanent contract An exciting chance has arisen for a Spanish Speaking Customer Service Agent to join an existing and established team. If you have exemplary conversational and communication, self confidence and organisation skills, then this role could be that new opportunity for you. The Company: My client is a small business which is growing fastly. Their main purpose is to provide their customers with excellent customer service and to help them in many different application processes. This job offer: The position is mainly customer service tasks such as taking inbound calls, making outbound calls, speaking to customers over emails and live chat emailing. There will also be general admin duties and data input. The customers will be from a Spanish background therefore you must be fluent in Spanish and English both written and verbally. The Person: My client is looking for a confident Customer Service Agent to work closely within a small established team. The most important qualities required would be self confidence and exemplary conversational and communication skills as the employee will be asked to deal with various customers on a daily basis. Good organisational skills and time management is needed within this role and also a good general IT literacy is sought. the employee will also need the skills of being able to prioritise and multi-task as the employee will be asked to cover other roles during breaks and holidays. previous work experience would therefore be advantageous within customer service role. A basic salary in the region of £15000-17000 per year is available and excellent training is available in the role. There is an excellent working environment and scope for progression in the company for the right person. To apply for this job vacancy offer use the online process. nb that due to the large volume of CVs received we are only able to respond to successful applications. If you have been successful we will contact you within 72 hours of your application. We are unable to give specific response to unsuccessful candidates. In respect of the above role(s), Prime Time Recruitment Limited operates as an Employment Agency as defined under the Employment Agencies Act 1973 ..........

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12/02 - Customer Service Assistant Seaburn    Location: North East Durham Sunderland Jobs

Key points: Would you like a tea or coffee with that? No, this isn t an ad for a coffee shop - although with 2, 400 shops in the UK, you could be forgiven for thinking that. In fact, for our customers, coming into a William Hill shop isn t just about placing a bet and picking up their winnings, it s knowing they ll get great customer service from a friendly face and maybe even the odd tea or coffee. We re looking for the very best in customer service, therefore we refer to your role as a Customer Experience Assistant as that s what it s all about the experience. The Candidate ll need to talk to our customers about what we do - but don t worry if you re not sure about your nap from your nailed on just yet, we ll give you all the training you ll need. Happy working in a team or on your own you ll show pride in your work, making sure the shop always looks the part and open to taking on more and more responsibility (like opening up and closing down). We currently have opportunities in the Seaburn areas. Perks of the job The Candidate ll have plenty of chances to progress and we ll support you in taking the next steps in your career - either shop/field management or into a Head Office role.There s a whole pack of benefits, including an extra day off on your birthday, high street discounts and subsidised travel. If you re over 18, go ahead and apply. We look send to hearing from you. ..........

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16/02 - Inbound Customer Service    Location: Durham North East Jobs

Key points: Customer Service AdministratorTemporary - Full TimeMinimum of 3 months37.5 hours per week on a rota'd shift pattern.Hours between 7am - 8pm Weekdays - Saturday 8am - 6pm (1 in 3) - Sunday 9am - 5pm (1 in 9).Department background:The teams look after enquiries (phone, inbound and outbound twitter and web chat) from our customers relating to water and wastewater services and to deal with phone complaints. Our opening hours of work are 7am to 8pm, Weekdays, Saturday 8am to 6pm and Sunday 9am to 5pm - you would be expected to do a rotational working pattern based upon these opening hours. We also operate a standby rota, should an emergency happen in the network outside of our normal opening hours, that requires our customer phone lines to be opened.We expect you to:- listen and proactively communicate with your customers, take ownership and keep them 'in the loop'- wow your customers and agree resolutions to bring the issues to conclusion- be motivated enthusiastic and passionate about delivering the best customer service experience- do something amazing, everyday for your customers- deliver delight and get it right, ensuring that every customer experience ends with them having the confidence that their enquiry has been fully resolved - be flexible and open to a changing environment- Embrace training and support to overcome obstacles to make sure your customer receives brilliant serviceThe Candidate will need to have:- confident conversation discuss issues and skillto positively interact, responding to phone both inbound and outbound calls, written and social media enquiries, - a strong 'hands on ' customer service background in a similar environment - call centre experience is desirable although not required- Strong alignment to our NWG company values- a good level of computer literacyIf you feel the employee will be suitable for this role apply to: Randstad Business Support acts as an employment business when supplying temporary staff and as an employment organisationwhen introducing jobseekers for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone. Why not listen to some of the inspiring stories from our jobseekers and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit to find out what you could become. ..........

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12/02 - Swedish speaking Team Leader (Customer Service)    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: FRENCH SELECTION UKSwedish speaking Team Leader (Customer Service)Team, Mannschaft, Lead Coordination Administration, Customer service, Training, Ausbildung, Achieve, Swedish, Sweden Scandinavian languages, Management, Performance, Mentor Coach, KPI, Monitoring, EnglandNorth East, Newcastle, Amsterdam, Job offer is situated in Newcastle upon Tyne , Tyne and WearAt commutable distance from Newcastle, Gateshead North Shields, South Shields, Tynemouth, Durham, Sunderland Hartlepool, Washington Chester Le Street, Middlesbrough Remuneration is up to £30k p.a. + excellent and very attractive job benefitsRef: DN20VIEW JOB DESCRIPTION.make an application today: Please visit the French Selection UK website, vacancies section search vacancy referenceerence: DN20Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.The CompanyThe prospective employer is an industry leader with a large international presence Important job duties To motivate and support a team of administrators on the day-to-day activities to give excellent customer services to The prospective employers.This job offer - To give quality customer service, including interacting with customers, answering customer enquiries and successfully handling customer complaints- To answer team member questions, helps with team member problems and oversees team member work for quality and guideline compliance- To assist management with hiring processes and new team member training- To liaise between different departments to resolve any kind of issue-To make sure the main tasks of the CS Team are dealt with the maximum professionalism- To conduct team meetings to update members on best practices and continuing expectations- To be a proud ambassador of the company to customers and colleaguesThe Candidate- Fluent in English & Swedish (Written & spoken) is sought- earlier Team Leader/Supervisor experience required- Excellent coaching skills- Good problem-solving skills, proactive and adaptable personality- Good organizational skills- Computer literate (excel / outlook )The Remuneration is up to £30k p.a. depending on experience + excellent and very attractive job benefits + Great career progression opportunities. Salary is negotiable depending on relevant experience. French Selection UK - The leading recruitment consultancy specialising and focusing in the placement of French, German Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom. ..........

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12/02 - Customer Service Assistant Gateshead    Location: Gateshead North East Durham Jobs

Key points: Would you like a tea or coffee with that? No, this isn t an ad for a coffee shop - although with 2, 400 shops in the UK, you could be forgiven for thinking that. In fact, for our customers, coming into a William Hill shop isn t just about placing a bet and picking up their winnings, it s knowing they ll get great customer service from a friendly face and maybe even the odd tea or coffee. We re looking for the very best in customer service, therefore we refer to your role as a Customer Experience Assistant as that s what it s all about the experience. The Candidate ll need to talk to our customers about what we do - but don t worry if you re not sure about your nap from your nailed on just yet, we ll give you all the training you ll need. Happy working in a team or on your own you ll show pride in your work, making sure the shop always looks the part and open to taking on more and more responsibility (like opening up and closing down). We currently have opportunities in the Gateshead areas. Perks of the job The Candidate ll have plenty of chances to progress and we ll support you in taking the next steps in your career - either shop/field management or into a Head Office role.There s a whole pack of benefits, including an extra day off on your birthday, high street discounts and subsidised travel. If you re over 18, go ahead and apply. We look send to hearing from you. ..........

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13/02 - Swedish/Norwegian Customer Service    Location: Gateshead North East Durham Jobs

Key points: My international client located in Felling is seeking a talented and knowledgable Customer Service advisor who is fluent in Swedish or Norwegian to help with the Customer Service team's highly professional interaction with customers associated with their order dealing with, complaint registration general management and information requirements.Important job duties : To manage order receipts efficiently, prioritising timely orders dealing with and good customer interactions and relationships.Support the order to cash process with excellent order dealing with Register and process customers orders on the system, received via electronic mail, phone or through other contact with the customerEnsure order dealing with is handled correct and in full and is transferred to the transporters (logistic) Raises issues in delivery and/or invoice process with supervisor.Acts as first level contact with customers for answering questions and in attempting to resolve complaints.Obtains adequate customer and product knowledge to find solutions for customers needsMakes proposals for improvement on work processes Complete registering /filing/ archiving of customer service related documents Key Skills Strong conversation discuss issues and skillto positively interact both written and verbal Excellent attention to detail skillto work well within a team ..........

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12/02 - Customer Service Coordinator    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: FRENCH SELECTION UKCustomer Service CoordinatorCustomer Service, Sales Coordination Order Processing, Quotation Manufacturing, Supply Chain Business Development, SAP Software, Newcastle, Tyne and Wear North East Remuneration is £18k-£20k p.a. + benefits Job offer is situated in Newcastle upon Tyne, Tyne and WearAt commutable distance from Newcastle, Gateshead North Shields, South Shields, Tynemouth, Durham, Sunderland Hartlepool, Washington Chester Le Street, Middlesbrough Ref: E0008VIEW JOB DESCRIPTION.make an application today: Please visit the French Selection UK website, vacancies section search vacancy referenceerence: E0008Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.Company Profile:The prospective employer is an industry leader with a large international presence Vacancy responsibilities:To be the main point of contact for existing clients (B2B)Important job duties :- Maintaining and building relationships with customer/clients- Liasing with existing clients and making sure sales are made where it proves necessary- Dealing with all customer enquiries- Internal communication with customers, sales managers, sales representatives, warehouses and manufacturing sites- Communicating internally with all departments to achieve customer satisfaction- Monitoring customer demand and providing response to relevant departments- Maintaining good working relationship with the field sales department and specific accountsCandidate Profile:- Fluent in English to mother tongue standard (written and spoken)- earlier work experience in Customer Care/Business Development is a bonus- Order dealing with experience would be an advantage- PC literate- Strong communication and organisational skills- Able to work under pressure and autonomously Remuneration is £18-£20k p.a. + benefits (25 days holiday, Pension Scheme, Life & Health Care). Graduates Welcome To Apply. French Selection UK, the leading recruitment consultancy specialising and focusing in the placement of French, German Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom. ..........

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Tesco vacancies in Sunderland: Jobs above: 1-12 | 12 Jobs found

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