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Typical Job ad below for Sunderland or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Inbound Customer Service Advisors

We are looking for Customer Service Advisors for a large call centre in Doxford Park Sunderland.
the employee will be expected to up sell and cross sell at every opportunities making referrals to product experts wherever appropriate.
Please note this job for Inbound Customer Service Advisors was advertised some time ago and is now withdrawn.
1. Your role was to offer a professional service to business customers and support them with their every need, the employee will be dealing with a variety of queries so will need to know every aspect of the business.
2. Send your CV or call Sammie on (Apply online only) for more and comprehensive information and details ** Recruitment Company are an Equal Opportunities Employer acting as a Recruitment Agency . Many opportunities within the organisation. .
(N.B. Inbound Customer Service Advisors is shown for research purposes only.)
You must have an impressive track record of excellent customer service, a background in a sales or target-orientated environment and proven success in working to targets
Find Washington or Houghton as well as Sunderland jobs on the right.

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Updated: 25/06/17


17/06 - Temporary Customer Service Advisor    Location: Durham North East Sunderland Northumberland Newcastle Upon Tyne ... Jobs

Key points: Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail s Customer Service Centres across the UK. Due to an increase in workload volumes we are seeking extra jobseekers at our key sites at this stage. This job offer - Handling of customer queries & complaints in a call centre environment - Advising customers on the status of tracked mail and the delivery status of in-progress mail and parcel items - Providing general advice and guidance to customers and/or forwarding queries you are unable to help to the correct member of staff - Ensuring exceptional levels of customer service are maintained and a first class customer experience is provided to Royal Mail s customers The Person - exemplary conversational and conversation discuss issues and skillto positively interact and phone manner - earlier Customer Service experience either directly in a Call Centre environment or in a similar customer-focussed role - skillto work under pressure and to targets - Strong keyboard skills and familiarity with basic Microsoft packages including Word and Excel The Shifts - The Candidate need to be available between 8am-6pm Mon- Sat with one rotation day off in the week - Flexible start times throughout the week may be expected - The Candidate will be engaged on a temporary agreementwith Angard Staffing running from 03/07/2017 - 11/09/2017. What we need from you - Availability for a start of 03/07/2017 - Flexibility to work different shift arrangements where it proves necessary - Availability on Saturdays each week and 4 other mid-week days on all shifts - Must pass a criminal record check (no cost) The Candidate will be paid an initial wage of £8.50 for the first 12 weeks before moving to £10.21p/h with separate rates for overtime and Sundays. Working address Royal Mail 2 Admiral Way Doxford International Business Park Sunderland SR3 3XW ..........

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Spanish Speaking Customer Service Agent

Location: Sunderland Tyne and Wear Jobs

Key points: Spanish Speaking Customer Service Agent - Sunderland Basic salary between £150000-17000 per year Temporary to Permanent contract An exciting chance has arisen for a Spanish Speaking Customer Service Agent to join an existing and established team. If you have exemplary conversational and communication, self confidence and organisation skills, then this role could be that new opportunity for you. The Company: My client is a small business which is growing fastly. Their main purpose is to provide their customers with excellent customer service and to help them in many different application processes. This job offer: The position is mainly customer service tasks such as taking inbound calls, making outbound calls, speaking to customers over emails and live chat emailing. There will also be general admin duties and data input. The customers will be from a Spanish background therefore you must be fluent in Spanish and English both written and verbally. The Person: My client is looking for a confident Customer Service Agent to work closely within a small established team. The most important qualities required would be self confidence and exemplary conversational and communication skills as the employee will be asked to deal with various customers on a daily basis. Good organisational skills and time management is needed within this role and also a good general IT literacy is sought. the employee will also need the skills of being able to prioritise and multi-task as the employee will be asked to cover other roles during breaks and holidays. previous work experience would therefore be advantageous within customer service role. A basic salary in the region of £15000-17000 per year is available and excellent training is available in the role. There is an excellent working environment and scope for progression in the company for the right person. To apply for this job vacancy offer use the online process. nb that due to the large volume of CVs received we are only able to respond to successful applications. If you have been successful we will contact you within 72 hours of your application. We are unable to give specific response to unsuccessful candidates. In respect of the above role(s), Prime Time Recruitment Limited operates as an Employment Agency as defined under the Employment Agencies Act 1973 ..........

31/05 - Technical Customer Service Advisor    Location: North East Sunderland Durham Northumberland Newcastle Upon Tyne ... Jobs

Key points: NRG are currently employing for a Technical Customer Service Advisor to be working with a well known client based close to Sunderland City Centre. Duties of the vacancy include:- Receive incoming calls via the helpdesk confidently, efficiently and politely at all timesGive advice and technical support to customers quickly and accuratelyUse relevant techniques and information to diagnose issuesUpdate all call notes onto the CRM systemTake customer payments via Sage PayIssue replacements to customers as required along with spare parts or accessoriesEnsure all technical enquiries received by email are managed and cleared dailyUse company online chat facility to deal with enquiriesAuthorise service calls received from engineers on siteTo agree necessary and relevant in-house training on company productsTake on any other duties requested by managementAdhere to companies Health and safety policy and procedures To be considered for the vacancy you must have:- Recent and substantial customer service experienceExperience working within a technical company such as engineering/manufacturing would be advantageousExcellent written and verbal conversation discuss issues and skillto positively interactThe capability to managehigh volumes of calls including demanding callsThe skillto take initiative, escalate, prioritise and deal with customer complaints and service callsReliable and punctual Please can you send CV s through to charlottewarren @nrgplc.com ASAP as the employer is looking to shortlist over the following week Due to the high volume of jobseekers responding to our adverts we are not always able to give response on your application. If you don't hear from us within the next five days, assume you have been unsuccessful on this occasion. However your details will be kept on file and you may be contacted about other opportunities. ..........

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20/06 - Customer Service Advisor    Location: Durham North East Sunderland Jobs

Key points: We have a motivating and challenging job opportunity for a team of Fifteen advisors to be working with The prospective employer the Royal Mail Contact Centre in Doxford Park. The start date for this team is 26/06/17 and the agreementwill initially run to 11/09/17. Advisors will be expected to work Thirty Five hours per week with shifts between AM and PM Weekdays and every Saturday finishing no later than PM. The Candidate will be answering Inbound calls on a General Enquiries campaign the type of calls you will take could vary from complaints, tracking orders and price enquiries as well as everything in between. Our ideal jobseeker for this new vacancy will have practical knowledge of working with customers - whether that be from a face to face role or over the phone. The Candidate will be IT literate and possess basic numeracy and literacy skills - there will be a multiple choice spelling test at interview stage.Due to client requirements jobseekers must have a clean criminal record - a background check will be processed prior to work commencement. Due to agreementrequirements jobseekers must also be available for the duration of this assignment and preference will be given to jobseekers with no prior booked annual leave. ..........

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25/06 - Tesco jobs in Sunderland

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09/06 - Customer Service Representative Sunderland    Location: North East Sunderland Durham Northumberland Newcastle Upon Tyne ... Jobs

Key points: For more than Forty years MAXIMUS has worked with governments, employers and healthcare practitioners around the global to give critical health and employment support for people that need it most. The Health Assessment Advisory Service run by Centre for Health and Disability Assessments (CHDA) performs assessments, including Work Capability Assessments, in England Scotland and Wales for Department for Work and Pensions (DWP). The purpose of Work Capability Assessments is to understand how long-term illness or disability affects people s skillto work arranges and carries out assessments for DWP. The purpose of the assessment is to understand how an illness or disability affects a person s daily life. After the assessment, DWP makes the decision as to whether the individual will receive any benefits. We are seeking to employ and looking for a friendly and patient Customer Service Representitive to work in our customer facing site in Sunderland this role will be a mixture of Admin and Customer Service. Main Vacancy responsibilities: Assists customers with completion of forms including expense claims.Prepares and maintains rooms and equipment to make sure they are ready for the Medical Practitioner and customers.Works with other teams, team leaders and medical practitioners to make sure cohesion within unit and work flow progression.Uses in-house computer system to update records accurately.Provides cover at other sites on occasion.General administrative duties as required.Other ad hoc duties as required. Desired Requirement: Demonstrable experience in an administrative or customer service position.Microsoft Word Excel and Outlook.Good conversation discuss issues and skillto positively interact able to communicate with stakeholders, on a day to day basis, in a clear caring and professional manner.Clear attention to details in relation to office administration duties, e.g. updating spread sheets with clear and accurate information.Ability to manage filing in a clear and logical structure to make sure relevant information is documented in a consistent manner.Able to show prioritisation skills when multi-tasking.Ability to deliver work to set targets and specified standards.able to work on your own: able to work unsupervised and uses own initiative.Demonstrate a positive enthusiastic approach to solve problems.Proven skillto make logical and solid decisions ..........

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Tesco jobs in the area of Sunderland

31/05 - Customer Service Advisor Finnish and English Speaking ...    Location: North East Gateshead Northumberland Durham Newcastle Upon Tyne ... Jobs

Key points: Customer Service Advisor - Finnish & English Speaking Location - Gateshead agreement- Permanent Salary - Up to £17, 000 per year Shifts - 5/7 days between 7:45am - 5:15pm Monday - Sunday. Full flexibility required. Training - 1 week, Monday - Friday 9am - 5pm ?Start Date - Immediate start dates available This job offer Our callers want to talk to people with personality. People who ll listen ask the right questions and offer the solutions that leave them smiling. That s why we ll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need fluent Finnish and English speakers with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you ll have the chance to help some of the global s leading brands. Comprehensive training, opportunities to progress, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the Worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to The prospective employer s service by delivering great customer service and solutions on their behalf. We ve been providing superior customer care for leading brands throughout the global since 1978 and every year we interact with more than 35% of the global population. What brand will i represent? As the global leader and experts in the call centre services industry, Teleperformance are employing for The prospective employer an established and leading consumer product company specialising and focusing in Beauty and Grooming, Health and Wellbeing as well as Household care products. Teleperformance is a people company we recognise happy people make happy customers. These roles are contact centre based handling inbound calls, however will include time managing client social media sites and handling emails. The Candidate can follow us on: Facebook @teleperformanceukcareers Twitter @TPcareersUK AGENCIES NEED NOT APPLY ..........

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31/05 - Customer Service / Sales Newcastle No experience required ...    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service / Sales (Newcastle - No experience required)Immediate StartsStart a fresh new career in Newcastle with this sensational sales opportunity.Would you enjoy representing clients with a fully motivated well established fun sales and customer service team with a great social calendar?Based in the city centre of Newcastle, this company are well established successful and are constantly growing. As a result, they are looking to recruit for their team to assist with residential campaigns.The role includes the following aspects: Customer Service Sales Marketing Promotionsprevious work experience in these areas is not required as this company give access to full customer service, client and product training.If you would like a NEW career in sales, marketing and customer service, make an application today by clicking the apply button and completing the online application. Please make sure you attach your CV and contact details so the recruitment team can get in touch with you as soon as possibleAPPOINTMENTS BEING HELD IMMEDIATELYDUE TO CAMPAIGN REQUIREMENTS, ALL CANDIDATES MUST BE 18 OR OVER. ROLES ARE IN AND AROUND THE NEWCASTLE AREAThe company is unable to give sponsorship for non-EU citizens.No experience is necessary in this self employed role as access to full client and product training will be given although The prospective employer welcomes jobseekers with any earlier work experience in the following areas: customer service, sales representative, marketing supervisor sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound marketing representative, call centre outbound bar manager hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role.All earnings are performance related commission only plus incentives. ..........

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10/06 - Customer Service Agent    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: My client, a well established and market leading Financial Group, are seeking to appoint Customer Service Agents to be working with their fun vibrant office. You'll be the first point of phone contact for customers. The Candidate will manageinbound and outbound calls and help customers with financial worries. This is a great job for someone looking for a new job in Customer Service, you can expect first-class training and sensational rewards and benefits. Duties.Providing excellent Customer service on every call.Answering incoming calls.Conducting outbound calls The successful jobseekers will.Have confidence to think on your feet.Numerical and computer skills and the attention to detail needed to succeed in a regulated environment In return the company offers. Starting salary is £16, 000 per year with pay progression.25 days holiday plus bank holidays and the chance to purchase an extra 5 days each year.Access a range of discounted products (including Apple products).'Bike 4 work' scheme.Childcare vouchers.Health and lifestyle benefits.Eye care discounts Working hours: This is a full time position in Cobalt Business Park, Newcastle. The Candidate must be able to work Monday-Friday 8am-9pm, Saturday 9am-5pm and Sunday 10am-3pm. If you feel this is the vacancy for you then apply today for immediate consideration. Since 1978, Rullion has been securing exceptional jobseekers for a range of clients from large well-known brands, to SMEs and start ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and jobseekers. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base from small start-ups to large household names ..........

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31/05 - Customer Service Advisor Norwegian and English Speaking ...    Location: Gateshead Durham North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Customer Service Advisor - Norwegian & English Speaking Location - Gateshead agreement- Permanent Salary - Up to £17, 000 per year Shifts - 5/7 days between 7:45am - 5:15pm Monday - Sunday. Full flexibility required. Training - 1 week, Monday - Friday 9am - 5pm ?Start Date - Immediate start dates available This job offer Our callers want to talk to people with personality. People who ll listen ask the right questions and offer the solutions that leave them smiling. That s why we ll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need fluent Norwegian and English speakers with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you ll have the chance to help some of the global s leading brands. Comprehensive training, opportunities to progress, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the Worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to The prospective employer s service by delivering great customer service and solutions on their behalf. We ve been providing superior customer care for leading brands throughout the global since 1978 and every year we interact with more than 35% of the global population. What brand will i represent? As the global leader and experts in the call centre services industry, Teleperformance are employing for The prospective employer an established and leading consumer product company specialising and focusing in Beauty and Grooming, Health and Wellbeing as well as Household care products. Teleperformance is a people company we recognise happy people make happy customers. These roles are contact centre based handling inbound calls, however will include time managing client social media sites and handling emails. The Candidate can follow us on: Facebook @teleperformanceukcareers Twitter @TPcareersUK AGENCIES NEED NOT APPLY ..........

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31/05 - Customer Service Advisor (Part time)    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: My Client located in the Westerhope/Denton area is seeking a experienced Customer Service Advisor to be working with their team on a temporary basis Part timeThis position is a temporary post for 3 months and is Part time (25 hours) Weekdays 09:00am - 02:00pmJob Purposeto make sure speedy and efficient quality resolutions to all customer contact, by taking action and decisions, within corporate guidelines and meeting KPI targets.Key Accountabilitys- Take customer orders- Log all calls accurately- give information and support in relation to Product Information and availability.- Liaison with Warehouse/Transport and Inventory departments.- give customer care at the highest level to make sure maximum customer satisfaction.- keepstandards in accordance with the Health & Safety policy- Take and resolve customer queries, within laid down procedures relating to missing lines, orders, assembly and delivery errors- Administration queriesCompetencies- Building Customer Loyalty.successfully meeting customer needs building productive customer relationships taking the full responsibility for customer satisfaction and loyalty.- Communication.Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and keep the message.- Contributing to Team Success.Actively participating as a member of a team to move the team toward the completion of goals.- Initiating Action.Taking prompt action to accomplish objectives taking action to achieve goals beyond what is necessary being proactive.- Safety Awareness.Being aware of conditions that effect employee safety.The pay rate for this new vacancy vacancy offer is £8 an hourI am looking to send off CV's ASAP as they are looking to have people starting work ASAPIf you are immediately available and have experience working within a call centre, do not hesitate to make an application for this new vacancy vacancy offer.Reed Specialist Recruitment Limited is an employment organisationand employment business ..........

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15/06 - Customer Service Assistant    Location: North East Gateshead Durham Jobs

Key points: Why Motorpoint is one of the Best Companies to work for
We wouldn t be the nation s biggest car supermarket and opening at least one new site every year without every one of our sensational team members.
It is our culture and our values that set us apart from our competition and these are represented in every interaction we have and we know that it is our people that make our success possible.
As our way of saying thank you for all the hard work and dedication we invest everything we can into our people to make sure every team member is proud and committed to being part of Team Motorpoint .
We prioritise developing our people and are extremely passionate about supporting their personal and professional development. We want to give them every opportunity to be the best that they can be. As a result we always look to promote from within and give industry leading training for every team member to empower them to reach their full potential, in an environment that is both supportive and demanding.
We are proud determined and passionate about what we do and as a result we are placed in The Sunday Times Top 100 Best Companies to work for.
Sounds too good to be true? Why not visit one of our sites and speak to any of our team members, it is their views and suggestions that fuel and challenge us to be an employer of choice.

This job offer

Based in Birtley
As a jobseeker are you looking for an exciting new job opening in Customer Service? 
If so, Motorpoint are currently looking for a gifted Customer Service Assistant to be working with our Birtley site
£17, 680 per year
Dealing with customers is key to maintaining our strong reputation our Customer Service Assistants do one of the most important jobs in our business which is to hand over purchased vehicles and ensure that the customer is satisfied when taking their car home.
taking the full responsibility and acting honestly and with integrity is mainto our Customer Service team members.
As a key and important member of the team, Your job duties will include being responsible for the full vehicle handover process including all paperwork, finance sign ups and vehicle demonstration. Offering a bespoke service to each and every customer you will have the skillto deliver happiness at every opportunity.We love our customers at Motorpoint and our Customer Service team are integral in making sure that this felt in every instance and at every opportunity.
In return we offer our Team Members:

28 days annual leave, which increases with length of service
Your birthday off
Salary sacrifice schemes for Childcare Vouchers and Cycle to Work
Quarterly nights out on us
Healthcare and Employee help Programme
Long Service Award Vouchers
Employee car buying scheme
Bonus incentives incentives Scheme
Life Assurance
Sha ..........

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20/06 - Retail / Customer service experience Change career, urgent! ...    Location: North East Northumberland Newcastle Upon Tyne ... Jobs

Key points: Retail / Customer service experience - want a change of career for something more satisfying in time for the summer?Part time / Full time available.Why not transfer the amazing people skills you have gained in these earlier areas and get paid to save lives Immediate starts are available as a charity fundraiser. With a sensational fun team spirit, a flat hourly rate and uncapped bonuses, what more can you want?At HOME Fundraising, we are seeking to employ and looking for confident, fluent conversationalists who enjoy meeting new people. We've raised a phenomenal £500 million since 2002 and enabled some truly life-changing work to be carried out.Benefits of being a charity fundraiser with HOME Fundraising:- Immediate Start- Weekly pay - £7.50-£10 hour flat rate + WEEKLY UNCAPPED BONUSES ON AN ACCELERATOR SCHEME (Typically a top charity fundraiser will earn over £700 per week. £500 per week is very achievable once you are up and running)- Full training and a talented and knowledgable team member with you at your first doors to get you going- No 9am starts - Monday-Friday 3.30pm - 9pm- Full or part time opportunities:Full time ..........

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Tesco vacancies in Sunderland: Jobs above: 1-12 | 12 Jobs found

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