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Typical Job ad below for Sunderland or nearby locations (shown as example for job requirements and responsibilities):


Example vacancy only:
Inbound Customer Service Advisors

We are looking for Customer Service Advisors for a large call centre in Doxford Park Sunderland.
the employee will be expected to up sell and cross sell at every opportunities making referrals to product experts wherever appropriate.
Please note this job for Inbound Customer Service Advisors was advertised some time ago and is now withdrawn.
1. Your role was to offer a professional service to business customers and support them with their every need, the employee will be dealing with a variety of queries so will need to know every aspect of the business.
2. Send your CV or call Sammie on (Apply online only) for more and comprehensive information and details ** Recruitment Company are an Equal Opportunities Employer acting as a Recruitment Agency . Many opportunities within the organisation. .
(N.B. Inbound Customer Service Advisors is shown for research purposes only.)
You must have an impressive track record of excellent customer service, a background in a sales or target-orientated environment and proven success in working to targets
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Tesco Jobs in Sunderland


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Updated: 17/01/17

01/12 * - Customer Service Advisor    Location: Sunderland Tyne and Wear Jobs

Key points: We are currently employing for Customer Service Advisors to work for a large and expanding Contact Centre in Sunderland. The ideal candidate will be flexible and self motivated with a good telephone manner. Candidates applying must have earlier customer service practical working experience either head on or over the telephone (this does not need to be within a contact centre environment) and have a passion for providing a high quality service to customers. The Candidate must also have good IT skills. As a Customer Service advisor the Important job duties would include; *Taking inbound calls *Answering queries relating to product information *Customer Service *Updating computer system called for Skills and Attributes; *Self Motivated *Hard Working *Flexible *IT literate This is a permanent position which will start on a temporary probation period. This is an exciting chance to enhance your career within a growing company. This position also comes with a variety of benefits. The hours (working) for this role are full time Monday to Sunday, between the hours (working) of 8am-10pm - on a 12 week advanced rota basis (37.5 hours (working) per week) ..........

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28/12 * - CUSTOMER SERVICE    Location: Sunderland Jobs

Key points: CUSTOMER SERVICE (INBOUND, NO SALES) £8.50 PER HOUR going to £10.21 PER HOUR Doxford Park, Day Shift (35 hours (working)). The prospective employer based in Sunderland on Doxford Park is currently looking to recruit a number of Customer Service Advisors to start in January 2017. The role is temporary, ongoing, paying £8.50 per hour, increasing to £10.21 per hour after 12 weeks. The hours (working) of work at between 8am and 6pm Weekdays (4 days) and every Saturday 8am till 1pm. nb: You'll work 35 hours (working) per week and the employee will get a day off in the week when working a Saturday. The successful Applicants should have excellent telephone skills, be IT literate and have earlier work experience of working in a role dealing with customer queries and requests for information. Applicants should also be prepared to agree repetitive tasks and be able to work within a fast paced environment and to targets. Duties: - Address customer enquires via telephone - give advice and information to customers - High levels of accuracy and quality, including spelling and grammar The company is easy to reach via public transport and also has free parking onsite. nb you must be available to carry out 2 weeks of full time training Weekdays 9am till 5pm and pass a criminal record check. If you have the called for skills and experience we'd love to hear from you. Call (Apply online only) or email (url removed) or complete application form ..........

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Spanish Speaking Customer Service Agent

Location: Sunderland Tyne and Wear Jobs

Key points: Spanish Speaking Customer Service Agent - Sunderland Basic salary between £150000-17000 per year Temporary to Permanent contract An exciting chance has arisen for a Spanish Speaking Customer Service Agent to join an existing and established team. If you have exemplary conversational and communication, self confidence and organisation skills, then this role could be that new opportunity for you. The Company: My client is a small business which is growing fastly. Their main purpose is to provide their customers with excellent customer service and to help them in many different application processes. This job offer: The position is mainly customer service tasks such as taking inbound calls, making outbound calls, speaking to customers over emails and live chat emailing. There will also be general admin duties and data input. The customers will be from a Spanish background therefore you must be fluent in Spanish and English both written and verbally. The Person: My client is looking for a confident Customer Service Agent to work closely within a small established team. The most important qualities required would be self confidence and exemplary conversational and communication skills as the employee will be asked to deal with various customers on a daily basis. Good organisational skills and time management is needed within this role and also a good general IT literacy is sought. the employee will also need the skills of being able to prioritise and multi-task as the employee will be asked to cover other roles during breaks and holidays. previous work experience would therefore be advantageous within customer service role. A basic salary in the region of £15000-17000 per year is available and excellent training is available in the role. There is an excellent working environment and scope for progression in the company for the right person. To apply for this job vacancy offer use the online process. nb that due to the large volume of CVs received we are only able to respond to successful applications. If you have been successful we will contact you within 72 hours of your application. We are unable to give specific response to unsuccessful candidates. In respect of the above role(s), Prime Time Recruitment Limited operates as an Employment Agency as defined under the Employment Agencies Act 1973 ..........

03/01 * - Customer Service Advisor    Location: Washington Sunderland Jobs

Key points: My client in Gateshead/Washington, is a huge out sourcing company that works across the UK working on behalf of well-known companies. This campaign is for a health/weight loss company. We are seeking to employ an all-rounder candidate, as the employee will be taking calls, using chat/Facebook/twitter and responding to emails. Candidate Profile skillto empathise with a member who is upset, frustrated skillto share a members success and celebrate with them if they are celebrating a milestone/ achieved a goal The desire to help others and achieve a first time resolution A team player who proactively shares knowledge, expertise and ideas An understand of social media and how to communicate via twitter or Facebook An skillto build positive rapports and demonstrate empathy A general interest in the health and weight loss market including products The Successful candidate Must have patience and able to empathise and motivate and inspire success Excellent listening skills Able to highlight a customer’s needs Solution focused Strive to achieve Able to personalise customer service Must have great telephone manner Great knowledge with Microsoft packages Monday to Sunday (2 days off a week, overtime available if you would like it) £8ph 8am- 10pm (various shift patterns) Please do not apply if you can not travel to the Washington/Gateshead area, or work various shift patterns ..........

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17/01 - Tesco jobs in Sunderland

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04/01 * - Store Assistant    Location: Durham Jobs

Key points: Store Assistants called for in Durham and the surrounding areas. Stores employing include: Peterlee Team Valley, Gateshead Durham (Gilesgate) My client is a leading supplier of E cigarettes and associated products, the ideal candidate ideally will have a knowledge of the products available in the market place. Main tasks include: To be involved in the normal daily activities in the running of the store Serving customers Ensure customer satisfaction Giving advice on products and services available Dealing with customer enquires head on or via the telephone. Keep store tidy at all times Operating till - cash handling, process debit and credit card payments Cashing up Checking deliveries when they enter the store Stock checks and audits Merchandising displays and store appearance Must have earlier work experience of working within retail ..........

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Tesco jobs in the area of Sunderland

/5 * - Customer Service Advisor, Newcastle and    Location: £16575/annum 1.5k bonus Jobs

Key points: Newcastle upon Tyne ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

08/12 * - Customer Service Advisor    Location: Washington Jobs

Key points: Job Description The role will involve taking inbound calls from customers, answering general questions, queries and advising on products. earlier customer service practical working experience in a contact centre is called for. Excellent IT skills are also called for due to fast paced nature of the role. Working hours (working) will be between 8am-10pm Monday - Friday and 9-5pm Saturday/Sunday. the employee will be expected to work a maximum of 2 late shifts per week. Starting employment dates are 19th December, therefore candidates need to be immediately available ..........

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02/12 * - Customer Service Inbound Advisor    Location: Peterlee Jobs

Key points: Adecco is looking to recruit qualified Customer service/Inbound sales advisors for our client based in Peterlee. The ideal candidates will have exceptional rapport building and customer service skills. the employee will be expected to quickly understand the customer's requirements in order to give the best product and services for them. In return you can expect a send thinking culture and progressive environment with great on site facilities, very competitive salaries including a monthly bonus scheme, and much much more. Vacancy responsibilities and duties of this position include:
* Operative successfully with in a contact centre environment
* Answering call's in the new claims team
* give a warm and friendly point of contact
* Build an instant rapport with customers
* Understand the nature of the claim and use questioning skills to give the best products for the customer.
* Communicate the benefits of products & services
* Accurate record keeping and data entry called for Skills & Experience
* earlier customer service practical working experience from within either a contact centre, retail or hospitality environment.
* Full UK driving licence (we will consider candidates who have passed their theory test but not yet sat the practical driving test)
* Knowledge of selling products or services
* skillto work to targets
* I.T literate and competent in using in house systems
* Maintaining high standards of professionalism
* Presenting a friendly & polite manner
* Consistent delivery of quality & attention to detail
* Enthusiasm for customer service & satisfaction The prospective employers opening hours (working) are 07.00am until 21.30pm. the employee will be working 37.5 hours (working) per week, 5 days out of 7. Full induction training and development plan will be put in place to help you make the most out of this great opportunity. nb that you must be able to pass a basic disclosure (CRB (Criminal Records Bureau) check) for this role. For more and comprehensive information and details or to planan interview contact us today. The Adecco Group UK & Ireland is an equal opportunities employer Adecco is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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15/12 * - Customer Service Administrator    Location: Newcastle under Lyme Jobs

Key points: Due to peaks in business an exciting chance has arisen to join a well established customer service team. This is a varied role and will be an ongoing temporary assignment suited to an outgoing and customer focused individual. Duties to include: - Dealing with customers via phone and email - Dealing with website enquiries - Processing customer orders - Applying discounts and upselling other products within the range - Updating in-house customer details - Liaising with the warehouse regarding orders ready for despatch - Updating in-house product codes - Stock management - Updating Excel spreadsheets for management reporting The prospective employer is seeking to employ someone who is available to start at short notice and has earlier customer service practical working experience working within a fast paced environment ..........

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06/12 * - Part Time Customer Service Advisor    Location: Newcastle upon Tyne Jobs

Key points: Would you like to work for a prestigious Contact Centre based in Newcastle City Centre? If so, read on as we could have the perfect job for you Job Description You’ll be taking calls from customers and responding to all forms of customer contact, helping them out with any problems or questions they may have. To maximise sales opportunities and attract new customers at every opportunity via inbound calls. give an exceptional customer experience on every contact selling the benefits of our client’s products, propositions and services at the right cost to the business and the customer. You’ll be able to think on your feet to find the best solution first time around, and do whatever it takes to ensure the customer receives a top-notch service. the employee will be expected to: • Demonstrate Speed, Simplicity and Trust • Give customers a reason to use our client’s products every day. • Get and keep the right customers through the right channels • Continuous improvement, including own development. • Sell a range of products and services based on customer requirements across the entire customer base • Achieve all monthly targets and KPI’s in relation to volume, value, customer satisfaction and quality • keepworking knowledge of all our clients & competitors’ products and services • Increase customer loyalty, satisfaction and return on investment through multi-product sales • Achieve personal productivity measures Skills called for We are seeking to employ candidates who have earlier work experience of working within a Sales/retentions environment or where customer service has involved adding value, promoting extra products or upselling. An excellent knowledge of Microsoft Office products, Word, Excel, Outlook and good navigational skills of the internet. A good working knowledge of call centre technology is desirable, along with exemplary conversational and communication skills and the skillto deal with all people in a professional manner. If you wish to make an application send your details and CV as soon as possible to be considered for this amazing opportunity. hours (working) will be 20 hours (working) per week, will be expected to work Monday to Thursday 4-8pm and Saturday 9am - 1pm ..........

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30/12 * - Customer Service Advisor    Location: Gateshead Jobs

Key points: Full Time Customer Service Adviser, £16.5k+ pro rata, Temporary agreement Your new company You'll be working for a large, North East based employer in their busy head office near Gateshead as part of their growing Customer Service division. Your new role You'll be taking inbound calls and providing exceptional customer service to the company's varied customers. Wherever possible you'll give advice and take ownership to resolve customer queries and issues on their first call while ensuring any larger issues are escalated to the correct department. In addition to handling enquiries and resolving complaints you'll also be providing administrative support and ensure that all calls are dealt with in line with company procedures. What you'll need to succeed To be successful in this role you'll need not only excellent customer service skills but also the skillto use initiative to solve any customer issues. You'll have a professional and empathetic telephone manner as well as great communication skills and a customer focused approach. In addition you'll be confident with a range of IT systems and ideally have experience in a similar role. What you'll get in return In return you'll receive a pro rata salary of over £16k pa with full time hours (working). This temporary agreementis initially for 3 months fixed term with the possibility of extending beyond this for the right candidate. What you need to do now If you're interested in this role, click 'make an application today' to send an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are seeking to employ a new position, Contact us for a privatediscussion on your career. Hays Specialist Recruitment Limited acts as an employment organisationfor permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed) ..........

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12/12 * - Customer Service Advisor    Location: Gateshead Tyne and Wear Jobs

Key points: Interaction Recruitment are the UK #39;s fastest growing independent recruiter with offices Nationwide. We operate within the Commercial, Industrial, IT, HR, Engineering and Local Government sectors. We have a wide range of customer service advisor roles available. We need great people with customer service practical working experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to help some of the global’s leading brands. Key attributes needed for this role: customer service practical working experience Confident and professional customer service skills Strong communication skills Strong PC Skills Bright and bubbly temperament Shifts- Flexible between 8am to 8pm Weekdays & 8am to 6pm Saturday . agreementtype - Full time, Permanent Training- 2 weeks training Salary - Up to £15, 500 ..........

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Tesco vacancies in Sunderland: Jobs above: 1-12 | 12 Jobs found

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