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Typical Job ad below for Sunderland or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Inbound Customer Service Advisors

We are looking for Customer Service Advisors for a large call centre in Doxford Park Sunderland.
the employee will be expected to up sell and cross sell at every opportunities making referrals to product experts wherever appropriate.
Please note this job for Inbound Customer Service Advisors was advertised some time ago and is now withdrawn.
1. Your role was to offer a professional service to business customers and support them with their every need, the employee will be dealing with a variety of queries so will need to know every aspect of the business.
2. Send your CV or call Sammie on (Apply online only) for more and comprehensive information and details ** Recruitment Company are an Equal Opportunities Employer acting as a Recruitment Agency . Many opportunities within the organisation. .
(N.B. Inbound Customer Service Advisors is shown for research purposes only.)
You must have an impressive track record of excellent customer service, a background in a sales or target-orientated environment and proven success in working to targets
Find Washington or Houghton as well as Sunderland jobs on the right.

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Sunderland
Updated: 25/04/17


Spanish Speaking Customer Service Agent

Location: Sunderland Tyne and Wear Jobs

Key points: Spanish Speaking Customer Service Agent - Sunderland Basic salary between £150000-17000 per year Temporary to Permanent contract An exciting chance has arisen for a Spanish Speaking Customer Service Agent to join an existing and established team. If you have exemplary conversational and communication, self confidence and organisation skills, then this role could be that new opportunity for you. The Company: My client is a small business which is growing fastly. Their main purpose is to provide their customers with excellent customer service and to help them in many different application processes. This job offer: The position is mainly customer service tasks such as taking inbound calls, making outbound calls, speaking to customers over emails and live chat emailing. There will also be general admin duties and data input. The customers will be from a Spanish background therefore you must be fluent in Spanish and English both written and verbally. The Person: My client is looking for a confident Customer Service Agent to work closely within a small established team. The most important qualities required would be self confidence and exemplary conversational and communication skills as the employee will be asked to deal with various customers on a daily basis. Good organisational skills and time management is needed within this role and also a good general IT literacy is sought. the employee will also need the skills of being able to prioritise and multi-task as the employee will be asked to cover other roles during breaks and holidays. previous work experience would therefore be advantageous within customer service role. A basic salary in the region of £15000-17000 per year is available and excellent training is available in the role. There is an excellent working environment and scope for progression in the company for the right person. To apply for this job vacancy offer use the online process. nb that due to the large volume of CVs received we are only able to respond to successful applications. If you have been successful we will contact you within 72 hours of your application. We are unable to give specific response to unsuccessful candidates. In respect of the above role(s), Prime Time Recruitment Limited operates as an Employment Agency as defined under the Employment Agencies Act 1973 ..........

27/03 * - Customer Service Advisor    Location: Walker Gate Newcastle upon Tyne ... Jobs

Key points: Customer Service Advisor Newcastle Upon Tyne 35 hours (working) per week - £14, 500 - £15, 000 Permanent Working on behalf of one of the Newcastle Chronicles companies to watch in 2017, we are seeking to employ individuals who are aspiring, open minded, and focused on getting the most out of life We want to work with you to develop your existing communication skills to a new level, constantly helping you improve with the sole ambition of progressing your career. Our ambition is to mentor and train you to become a future professional within the utility industry and grow with us About you Enthusiastic and have a passion for customer service. earlier work experience of working within a customer service environment. Basic PC skills Positive/Can do attitude Excellent Telephone skills - clear and confident manner, active listening skills and the skillto build rapport / relationships with customers. Excellent Team Player About the role Dealing with inbound telephone enquiries Building rapport and relationships with customers Dealing with inbound customer e-mails Identifying and resolving customer issues Contact customers / suppliers to deal with customer enquiries as/when called for 7 hour rotating shifts – between 8am-8pm Mon-Fri & 9am-1pm alternate Saturdays What we offer £14, 500 - £15, 000 per year 25 days holiday per year Starting employment dates ASAP How to make an application To be considered for the role, follow the on screen prompts to send your application. Alternatively, call to speak to one of our dedicated recruiters who will begin the application process with you ..........

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05/04 * - Customer Service Advisor    Location: Gosforth Newcastle upon Tyne Jobs

Key points: How would you like to work for a send thinking special organisation who go that extra mile and offer the coolest perks for all staff Things to do on your lunch…. Onsite Gym, Spa treatment, choose your lunch from a selection of restaurants or may be an aerobics class or pop down stairs to the nail bar Maybe your feeling effects from the gym and would like to visit the onsite physio. This is a full time role Fixed agreement2 – 4 months Salary £16500 NO SALES To be successful in this role the employee will be asked to have excellent interpersonal and communication skills, successful negotiation skills and the skillto give a first class customer service. Duties to include: • Deliver excellent customer service to facilitate a smooth customer journey • Demonstrate a positive and responsive attitude to all calls from customers • give customers with information on products that will benefit them • Achieve personal and team targets • All calls are Inbound called for requirements: • earlier customer service practical working experience • All Applicants should pass a credit check & CRB, No Dismissals Working hours (working): the employee will need to be flexible to work between Monday-Friday 8am-8pm, Saturday 8am-4pm and Sunday 10am-3pm (on a rotational shift) Please send your CV today for an immediate chat ..........

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03/04 * - Thai Langauge Customer Service (Nightshift)    Location: Gateshead Jobs

Key points: The prospective employer is an international organisation, representing some of the globe's biggest brand names. They currently hold a position for a fluent Thai speaker to join their Customer Service Team (night shift, 3am-11am). Duties:   - Handling inbound calls from consumers and distributors - Addressing customers' enquiries via the telephone, internet and e-mail - Providing quality advice and information to customers - Resolving queries and keeping customers recent or current on the status of their enquiry - Maintaining records and databases - Translations and proofreading of promotional websites This role is initially a three month agreementthat may go permanent for the right candidate. hours (working) : 03.00am - 11.00am Salary: £20, 800 ..........

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25/04 - Tesco jobs in Sunderland

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/5 * - Customer Service Advisor, Newcastle and    Location: £16575/annum Jobs

Key points: Newcastle upon Tyne ..........

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Tesco jobs in the area of Sunderland

31/03 * - Inbound Customer Service/Sales Advisor    Location: Peterlee Jobs

Key points: Adecco is looking to recruit qualified Customer service/Inbound sales advisors for our client based in Peterlee. The ideal candidates will have exceptional rapport building and customer service skills. the employee will be expected to quickly understand the customer's requirements in order to give the best product and services for them. In return you can expect a send thinking culture and progressive environment with great on site facilities, very competitive salaries including a monthly bonus scheme, and much much more. Vacancy responsibilities and duties of this position include:
* Operative successfully with in a contact centre environment
* Answering call's in the new claims team
* give a warm and friendly point of contact
* Build an instant rapport with customers
* Understand the nature of the claim and use questioning skills to give the best products for the customer.
* Communicate the benefits of products & services
* Accurate record keeping and data entry called for Skills & Experience
* earlier customer service practical working experience from within either a contact centre, retail or hospitality environment.
* Full UK driving licence (we will consider candidates who have passed their theory test but not yet sat the practical driving test)
* Knowledge of selling products or services
* skillto work to targets
* I.T literate and competent in using in house systems
* Maintaining high standards of professionalism
* Presenting a friendly & polite manner
* Consistent delivery of quality & attention to detail
* Enthusiasm for customer service & satisfaction The prospective employers opening hours (working) are 07.00am until 21.30pm. the employee will be working 37.5 hours (working) per week, 5 days out of 7. Full induction training and development plan will be put in place to help you make the most out of this great opportunity. nb that you must be able to pass a basic disclosure (CRB (Criminal Records Bureau) check) for this role. For more and comprehensive information and details or to planan interview contact us today. The Adecco Group UK & Ireland is an equal opportunities employer Adecco is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

31/03 * - INBOUND AND OUTBOUND CUSTOMER SERVICE ADVISORS    Location: Newcastle upon Tyne Jobs

Key points: As a candidate, are you passionate about providing a first class customer service within a contact centre environment? Would you like to work for a progressive company who can offer permanent opportunities? As a candidate, are you able to commit to working 5 days out of 7 between the hours (working) of 08:00 - 22:00? If so, read on as we have a large number of positions to start in April An exciting opportunity has arisen to work on the National Apprenticeships Service campaign the employee will agree a wide range of roles within the department, which will include supporting the inbound and outbound service lines, sending and responding to email and follow up on introductions to ensure employer satisfaction. In order to ensure that all employers receive the excellent service that they are accustomed to from the National Apprenticeship Service a strong passion for going the extra mile and doing what you say the employee will do is needed. Full service training will be provided to ensure the right people are able to give the highest level of service at all times nonetheless, the skillto think quickly, respond appropriately and think outside of the box is a necessity due to the extensive needs of employers from all manner of industries contact us for support. Successful candidates will receive a beginning wage of £7.93 per hour, which will increase after the roles go permanent after a minimum of 16 weeks temporary service. A full DBS will be undertaken, so the employee will need to be able to give a number of documents at interview with Adecco. nb that due to the nature of the contract, the employee will be educated to a minimum of Level 2 - GCSE A-C in Maths and English is a must as a minimum Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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27/03 * - Customer Service Agent    Location: Newcastle- Upon- Tyne Jobs

Key points: Customer Service Advisor – Collections – Newcastle-upon-Tyne. My client, a well established and market leading Financial Group, are seeking to appoint Customer Service Agents to join their fun vibrant office. You’ll be the first point of telephone contact for customers. the employee will manageinbound and outbound calls and help customers with financial worries. This is a great job for someone seeking to employ a new job in Customer Service, you can expect first-class training and sensational rewards and benefits. Duties • Providing excellent Customer service on every call • Answering inbound calls • Conducting outbound calls The successful candidates will • Have confidence to think on your feet • Numerical and computer skills, and the attention to detail needed to succeed in a regulated environment In return, the company offers; • beginning salary is £16, 000 per year with pay progression • 25 days holiday plus bank holidays and the chance to purchase an extra 5 days each year • Access a range of discounted products (including Apple products) • ‘Bike 4 work’ scheme • Childcare vouchers • Health and lifestyle benefits • Eye care discounts Working hours (working): This is a full time position in Cobalt Business Park, Newcastle. The Candidate must be able to work Monday-Friday 8am-9pm, Saturday 9am-5pm and Sunday 10am-3pm. If you feel this is the role for you then apply today for immediate consideration. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start ups. As a family-owned business, Rullion’s approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names ..........

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31/03 * - Customer Service Advisors    Location: Newton Aycliffe County Durham Jobs

Key points: The prospective employer based in Newton Aycliffe are looking to recruit both full time and part time customer service advisors. They are extending their activities to help customers who purchase their clients products in the USA. Providing email support for the US will be your prime purpose. nonetheless, as our client are a small company, flexibility is important and you may work on the UK helpline or UK email support depending on requirements. the employee will give advice, solutions, take orders for spare parts and enter information onto a database. The Candidate could also carry out other tasks but this will often depend upon the person and it is expected that the Contact Centre will keep you busy. The Contact Centre is open from 8am to 8pm Weekdays and 8.30am to 2pm on a Saturday. To fit best with the US time zones, the client are looking to consider full time advisors for a 12pm until 8pm shift. For Part Time there will be 2 x 4 hour shifts 12pm to 4pm and 4pm until 8pm. There could also be some flexibility with the start/finish times to fit the right applicant. The requirement is Weekdays only. nonetheless, a willingness and flexibility regarding shifts from the applicant would be a definite advantage. This would assist the operation of the UK helpline e.g. being able to step in on a Saturday if called for occasionally. Some Bank Holiday working will also be expected following a rota system. nonetheless, flexibility is possible. Full training will be given utilising UK activities. Advantages for candidates include customer service practical working experience. Must have good English skills, including written skills, in terms of grammar and being express. Other advantages could include other language skills and experience of being in the USA. £7.50 per hour ..........

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30/03 * - Customer Service Advisor    Location: Newcastle upon Tyne Jobs

Key points: Job Description The prospective employer is looking to recruit for Customer Service Advisor. The main purpose of the role is to give a Simply Brilliant customer experience by professionally and successfully taking calls from customers providing customer service support and resolution on problems regarding product or services in line with company policies taking the full responsibility to proactively resolve all customer queries at first contact. Making great experiences happen for customers is your top priority. Also actively promote the companies Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business. The Candidate would need to be flexible to work any hours (working) between 8am till 11pm Monday to Sunday. Working 38.75 hours (working) each week on a rota basis. Knowledge and experience: • customer service practical working experience. • skillto clarify customer requirements, Question for understanding, • Strong interpersonal skills. • Clear, professional and positive verbal and written communication. • Self-motivation - the skillto work independently and successfully manage time, prioritising customer needs. • Literate and numerate – skillto absorb and disseminate information clearly to others. • skillto stay calm, patient and polite in frustrating circumstances. • Demonstrable customer focus. • Professionally process all customer service calls to drive resolution 1st time. • Offer up-sells and cross-sells to callers where appropriate. • Customer Experience • Good Problem Solving ability. • Strong computer navigation skills and PC Knowledge What you’ll get in return… • A basic salary of £15, 500pa, paid fortnightly. • A comprehensive training, to teach you everything you need to know. • Access to a range of learning and leadership development programmes that allow you to earn whilst you learn, from our in-house Talent Academy, to NVQ (National Vocational Qualification) work-based qualifications. • A range of flexible benefits, including medical and dental cover, and discounted phone tariffs ..........

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07/04 * - Customer Service Advisors    Location: Gosforth Newcastle upon Tyne Jobs

Key points: We have some very egg-citing new roles for you Have you strong customer service practical working experience? Does a salary of £16, 500 per year plus lots of sensational onsite perks including a gym, a selection of restaurants and a nail bar interest you? A sensational opportunity to work as part of a dynamic team, in a contact centre, has arisen. You'll be receiving calls from existing customers, building up a rapport from the start of the call, resolving queries and updating information on the customer database. NO SALES TEMPORARY agreement This is a sensational opportunity to develop your career within a well respected, fun and vibrant organisation. the employee will need to be fully flexible to work between the hours (working) of 8am-8pm, Mon-Sun, working on a rotational shift basis. If you have the RELEVANT SKILLS & EXPERIENCE send your CV through this advert or call (Apply online only) NOW Due to the high volume of candidates responding to our adverts we are not always able to give response on your application. If you don't hear from us within the next five days, assume you have been unsuccessful on this occasion. nonetheless, your details will be kept on file and you may be contacted about other opportunities ..........

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04/04 * - Sales and Customer Service Support (Fixed Term)    Location: Birtley County Durham Jobs

Key points: This is an exciting chance to join a great business at a period of growth. In this role, the employee will produce new business through cold calling, play an active role in increasing customer base and be confident in building rapport/relationships with customers. the employee will communicate with the external sales dept and sales team and offer support the Customer Service Team. The Candidate must have a good standard of general education, with a background in cold calling. The Candidate must be proficient in the use of Microsoft Office and have exemplary conversational and communication skills. Knowledge of the manufacturing industry would be desirable. This role is fixed term for 1 year ..........

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Tesco vacancies in Sunderland: Jobs above: 1-12 | 12 Jobs found

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