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Typical Job ad below for Sunderland or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Inbound Customer Service Advisors

We are looking for Customer Service Advisors for a large call centre in Doxford Park Sunderland.
the employee will be expected to up sell and cross sell at every opportunities making referrals to product experts wherever appropriate.
Please note this job for Inbound Customer Service Advisors was advertised some time ago and is now withdrawn.
1. Your role was to offer a professional service to business customers and support them with their every need, the employee will be dealing with a variety of queries so will need to know every aspect of the business.
2. Send your CV or call Sammie on (Apply online only) for more and comprehensive information and details ** Recruitment Company are an Equal Opportunities Employer acting as a Recruitment Agency . Many opportunities within the organisation. .
(N.B. Inbound Customer Service Advisors is shown for research purposes only.)
You must have an impressive track record of excellent customer service, a background in a sales or target-orientated environment and proven success in working to targets
Find Washington or Houghton as well as Sunderland jobs on the right.

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As well as jobs in Sunderland find on Amber Jobs a range of vacancies such as jobs in Durham, jobs in Gateshead and Food retail Jobs in Houghton. Also Supermarket vacancies in Shields.

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Sunderland
Updated: 27/03/17


27/02 * - Customer Service Advisor    Location: Sunderland Tyne and Wear Jobs

Key points: We are currently employing for Customer Service Advisors to work for a large and expanding Contact Centre in Sunderland. The ideal candidate will be flexible and self motivated with a good telephone manner. Candidates applying must have earlier customer service practical working experience either head on or over the telephone (this does not need to be within a contact centre environment) and have a passion for providing a high quality service to customers. The Candidate must also have good IT skills. As a Customer Service advisor the Important job duties would include; *Taking inbound calls *Answering queries relating to product information *Customer Service *Updating computer system called for Skills and Attributes; *Self Motivated *Hard Working *Flexible *IT literate This is a permanent position which will start on a temporary probation period. This is an exciting chance to enhance your career within a growing company. This position also comes with a variety of benefits. The hours (working) for this role are full time Monday to Sunday, between the hours (working) of 8am-10pm - on a 12 week advanced rota basis (37.5 hours (working) per week) ..........

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Spanish Speaking Customer Service Agent

Location: Sunderland Tyne and Wear Jobs

Key points: Spanish Speaking Customer Service Agent - Sunderland Basic salary between £150000-17000 per year Temporary to Permanent contract An exciting chance has arisen for a Spanish Speaking Customer Service Agent to join an existing and established team. If you have exemplary conversational and communication, self confidence and organisation skills, then this role could be that new opportunity for you. The Company: My client is a small business which is growing fastly. Their main purpose is to provide their customers with excellent customer service and to help them in many different application processes. This job offer: The position is mainly customer service tasks such as taking inbound calls, making outbound calls, speaking to customers over emails and live chat emailing. There will also be general admin duties and data input. The customers will be from a Spanish background therefore you must be fluent in Spanish and English both written and verbally. The Person: My client is looking for a confident Customer Service Agent to work closely within a small established team. The most important qualities required would be self confidence and exemplary conversational and communication skills as the employee will be asked to deal with various customers on a daily basis. Good organisational skills and time management is needed within this role and also a good general IT literacy is sought. the employee will also need the skills of being able to prioritise and multi-task as the employee will be asked to cover other roles during breaks and holidays. previous work experience would therefore be advantageous within customer service role. A basic salary in the region of £15000-17000 per year is available and excellent training is available in the role. There is an excellent working environment and scope for progression in the company for the right person. To apply for this job vacancy offer use the online process. nb that due to the large volume of CVs received we are only able to respond to successful applications. If you have been successful we will contact you within 72 hours of your application. We are unable to give specific response to unsuccessful candidates. In respect of the above role(s), Prime Time Recruitment Limited operates as an Employment Agency as defined under the Employment Agencies Act 1973 ..........

14/03 * - Customer Service Advisor    Location: Washington Sunderland Jobs

Key points: My client in Gateshead, is a huge out sourcing company that works across the UK working on behalf of well-known companies. This campaign is for a health/weight loss company. We are seeking to employ an all-rounder candidate, as the employee will be taking calls, using chat/Facebook/twitter and responding to emails. Candidate Profile skillto empathise with a member who is upset, frustrated skillto share a members success and celebrate with them if they are celebrating a milestone/ achieved a goal The desire to help others and achieve a first time resolution A team player who proactively shares knowledge, expertise and ideas An understand of social media and how to communicate via twitter or Facebook An skillto build positive rapports and demonstrate empathy A general interest in the health and weight loss market including products The Successful candidate Must have patience and able to empathise and motivate and inspire success Excellent listening skills Able to highlight a customer’s needs Solution focused Strive to achieve Able to personalise customer service Must have great telephone manner Great knowledge with Microsoft packages hours (working)- Monday to Sunday (2 days off a week, overtime available if you would like it) 8am- 10pm (various shift patterns) Pay- £8ph Please do not apply if you can not travel to the Washington/Gateshead area, or work various shift patterns. Also send your most recent CV ..........

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02/03 * - Danish language Customer Service Advisor    Location: Newcastle upon Tyne Jobs

Key points: Growing company based in the Gateshead area is seeking a Danish speaking Customer Advisor to join its team. This is an exciting chance to join a highly successful organization. The role involves working full time and will be offered on an initial 3 month agreement- nonetheless may be extended so we would be very interested in candidates who are available on a long term basis. hours (working) will be from 8am to 4pm, Weekdays and offers a salary of £15, 500pa. (£16, 000 if made permanent) Applicants should be fluent in both Danish and English. Duties will include: - Responding to customer calls and emails - Processing customer information - Offering advice and guidance - Updating company systems and dealing with paperwork Candidates should have some earlier customer service practical working experience and basic IT skills ..........

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27/03 - Tesco jobs in Sunderland

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15/03 * - Customer Service Advisors Evenings and Weekends    Location: Newcastle upon Tyne Jobs

Key points: Based in Tyne & Wear the employer is looking to appoint experienced Customer Solutions Advisors to their team on a temporary on-going basis to work evenings week days and weekends. The purpose of the role is to resolve customer enquiries by giving detailed advice and guidance while delivering exceptional customer service by both written and verbal communications. Job Details
* Over time paid up to double time
* Temp to perm opportunities
* Incentives such as temp of the month
* 17:30 - 22:00
* 16 / 20 hours (working) per week The key responsibilities of this role will include:
* Telephonic communication
* Email communication
* Data entry
* Administration
* Customer relations The skills called for for this role will include:
* Applicants should have customer service practical working experience
* High standard of customer service skills
* Impeccable telephone manner
* Strong word, excel and data entry skills Only shortlisted candidates will be contacted Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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Tesco jobs in the area of Sunderland

07/03 * - Inbound Customer Service    Location: Newcastle upon Tyne Tyne and Wear ... Jobs

Key points: As a candidate, are you seeking to employ a new and exciting job? Do you take pride in being amazing? Echo-U have exciting opportunities to join our Inbound Customer Service team. Job Role: Inbound Customer Service Location: Newcastle upon Tyne, NE1 Salary: £14, 456 - £14, 976 per year Job Type: Full time permanent contracts available Echo-U are an established and successful business based in the heart of Newcastle's Quayside, owned and managed by local people providing an amazing service to their globalwide client base. They are proud to have created even more new opportunities for Inbound Customer Service in the North East. Their location is ideal for public transport links being only a 4 minute walk from Monument Metro station and close to rail and bus hubs. They are also in a great location to access Newcastle's bustling social and cultural amenities. They have a variety of opportunities available, they have inbound and outbound roles available which involve business-to-business and consumer contact. Your role will also include an expectation that the employee will demonstrating our 6 mainvalues of honesty, respect, accountability, passion, hard work and flexibility. They use the best technology and in-house systems so good IT skills are a must. the employee will also need adequate understanding of delivering excellent customer service when liaising with customers via telephone and e-mail. The role is ideal for all levels of experience and Applicants should be able to show a commitment to a high standard of customer service, professionalism and reliability. The company will give the training and support you need to deliver this. They pride ourselves on supporting their staff to develop and achieve, this is an exciting and exemplary opportunity to begin building your relationship with them. A minimum of 5 GCSE's or equivalent, including Maths and English is desirable. They are a global class, forward-thinking and friendly outsource contact centre and they recognise that their staff are their best and most important resource. Their culture is committed to nurturing and developing their staff, and to recognising the individual qualities of all of their team. Don’t just take their word for it, here’s a quote from one of their team who started with them in the vacancy that we’re now employing for. “I love working for Echo-U because every day I am recognised and celebrated for being me. Everyone knows and supports each other: it really is such a great atmosphere.” To send your CV for this exciting Inbound Customer Service opportunity, click 'Apply' This Inbound Customer Service role may be relevant if you have earlier work experience as a Customer Support, Client Support, Sales Executive, Telesales Advisor, Admin Assistant, Office Assistant, Sales Support, Account Manager, Client Relationship Manager, Data Entry, Office Manage ..........

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23/03 * - Inbound Customer Service    Location: Newcastle upon Tyne Tyne and Wear ... Jobs

Key points: As a candidate, are you seeking to employ a new and exciting job? Do you take pride in being amazing? Echo-U have exciting opportunities to join our Inbound Customer Service team. Job Role: Inbound Customer Service Location: Newcastle upon Tyne, NE1 Salary: £14, 456 - £14, 976 per year Job Type: Full time permanent contracts available Echo-U are an established and successful business based in the heart of Newcastle's Quayside, owned and managed by local people providing an amazing service to their globalwide client base. They are proud to have created even more new opportunities for Inbound Customer Service in the North East. Our location is ideal for public transport links being only a 4 minute walk from Monument Metro station and close to rail and bus hubs. We are also in a great location to access Newcastle's bustling social and cultural amenities. We have a variety of opportunities available, we have inbound and outbound roles available which involve business-to-business and consumer contact. Your role will also include an expectation that the employee will demonstrating our 6 mainvalues of honesty, respect, accountability, passion, hard work and flexibility. Echo-U use the best technology and in-house systems so good IT skills are a must. the employee will also need adequate understanding of delivering excellent customer service when liaising with customers via telephone and e-mail. The role is ideal for all levels of experience and Applicants should be able to show a commitment to a high standard of customer service, professionalism and reliability. We will give the training and support you need to deliver this. We pride ourselves on supporting our staff to develop and achieve, this is an exciting and exemplary opportunity to begin building your relationship with them. A minimum of 5 GCSE's or equivalent, including Maths and English is desirable. We are a global class, forward-thinking and friendly outsource contact centre and we recognise that our staff are our best and most important resource. Our culture is committed to nurturing and developing our staff, and to recognising the individual qualities of all of our team. Don’t just take our word for it, here’s a quote from one of our team who started with us in the vacancy that we’re now employing for. “I love working for Echo-U because every day I am recognised and celebrated for being me. Everyone knows and supports each other: it really is such a great atmosphere.” To send your CV for this exciting Inbound Customer Service opportunity, click 'Apply' This Inbound Customer Service role may be relevant if you have earlier work experience as a Customer Support, Client Support, Sales Executive, Telesales Advisor, Admin Assistant, Office Assistant, Sales Support, Account Manager, Client Relationship Manager, Data Entry, Office Manager, sales dept and sales team Leade ..........

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17/03 * - Dutch Speaking Customer Service Coordinator    Location: Newcastle upon Tyne Jobs

Key points: FRENCH SELECTION UK Dutch Speaking Customer Service Coordinator Customer Service, Dutch, Holland, Sales Coordination, Order Processing, Quotation, Manufacturing, Supply Chain, Logistics, SAP Software, Manchester, Lancashire North West England Salary: £20k pa + Excellent Benefits Location: Newcastle upon Tyne , Tyne and Wear At commutable distance from Newcastle, Gateshead, North Shields, South Shields, Tynemouth, Durham, Sunderland, Hartlepool, Washington, Chester Le Street, Middlesbrough Ref: DN18A VIEW JOB DESCRIPTION > make an application today: Please visit the French Selection UK website, vacancies section, search job reference: DN18A Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. Company Profile: The prospective employer is an industry leader with a large international presence Vacancy responsibilities: To be the main point of contact for Dutch speaking customers (B2B (Business to Business)) Important job duties : - Maintaining and building relationships with Dutch speaking customers - Dealing with all customer enquiries - Internal communication with customers, sales managers, sales representatives, warehouses and manufacturing sites - Managing and following up orders - Processing invoices and all other payment documents - Communicating internally with all departments to achieve customer satisfaction - Monitoring customer demand and providing response to relevant departments - Maintaining good working relationship with the field sales department and specific accounts Candidate Profile: - Fluent in English & Dutch - written & spoken - is called for - earlier work experience in Customer Care is a bonus - Order dealing with experience would be an advantage - PC literate - Strong communication and organisational skills - Able to work under reasonable pressure and autonomously Salary: £20k pa + benefits (25 days holiday, Pension Scheme, Life & Health Care) French Selection UK the leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom ..........

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13/03 * - Customer Service Advisor    Location: Newcastle upon Tyne Jobs

Key points: Customer Service Advisor Newcastle £15, 500 basic + shift payments + performance bonus Become a Customer Service Advisor for British Airways at their contact centre in Newcastle, and you’ll help holiday makers and business travellers get to where they need to go. One moment you might be changing someone’s booking, the next you could be answering a question about departure times. Whatever the query – as a Customer Service Advisor you’ll give the solution that will get our customers to their destination. You’ll be rewarded for your hard work and dedication with generous discounts on flights and holidays. You’ll also get a whopping 32 days annual leave a year (including bank holidays), to give you plenty of opportunity to see the global yourself. That’s on top of the shift premiums and potential for earning uncapped commission. The Candidate won’t be following a rigid script in this role, so having excellent customer service, problem solving and IT skills will be important in this role. But this is a global-class learning organisation, so you can expect a comprehensive six week training programme before you start in your role, and plenty of opportunities for development and progression along the way. Based on the edge of the River Tyne, you’ll be joining a contact centre that’s got a really friendly, open atmosphere, with great potential to develop your career. There’s free onsite parking, great public transport links nearby – and there’s even an onsite gym to make use of. If you have a genuine passion for travel, joining the British Airways team as a Customer Service Advisor in Newcastle could be the perfect move for you – apply here today ..........

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08/03 * - Bilingual French and German Speaking Customer Service ...    Location: Durham County Durham Jobs

Key points: Experienced Bilingual French & German Speaking Customer Service and E commerce Representative called for for our established client based in Co Durham. Reporting to the Lead E commerce Executive. The E commerce Executives are responsible on driving sales, maintaining, and managing existing accounts via online sales platforms. The role will called forly be taking ownership of sales platforms, responsibilities would include reviewing existing listings to ensure maximum success rate on sales is maintained whilst also assisting new revenue streams and identifying new market trends to increasesales. Key Tasks/Accountability: Responsible to follow the performance management strategy to manage and uphold service and platform management standards. Support and manage all sales platforms for marketing, advertising and partnership programs whilst maintaining and strengthening existing ones Strive to keepand improve upon platform rankings to continually achieve highest possible scores Evidence your own and area impact and performance improvements through business KPI’s keepa personal and technical knowledge of the latest ideas and techniques relevant to platform service standards Liaise and keepclose working relationships with Account Managers on each platform Ensure and give the highest levels of accuracy and attention to detail in order to deliver excellence across your platform/s Achievement of agreed KPIs Conducting root cause analysis and give ongoing recommendations/solutions to improve professionalism and service across your area. Responsible for achieving platforms sales goals Act as the go to contact for platforms regarding the delivery of campaigns Manage and prioritise platform / client contact Build close working and collaborative relationships with relevant platforms Regularly meet up with partners to stay abreast of new product launches and potential new ways of working Help develop and keepkey stakeholders through ways of working, explaining technical aspects and critiquing work in a constructive manner. Ensure that all sales activities meet/satisfy all business and/or legal requirements. Meet Sales and relationship targets through communicating successfully with customers, partners and suppliers regarding order status and market trends Produce data on all relevant subject areas to ensure they are fully informed to allow their successful decision making Develop and keepa portfolio of hall of fame reviews and reviewers for your platform/s Utilise all available platform data and reports to ensure the account is performing to its maximum capability Engage in reducing and resolving suspended listings liaising with essential and vital partners and stakeholders to ensure speedy resolutions Plan and produce successful competitor research and analysis Responsible for producing new product analysis and subsequent reports for your platform/s Ensuring full understanding of the company`s quality standards an ..........

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02/03 * - 4 x Customer Service Advisors (nightshift/ Weekend) ...    Location: Newcastle upon Tyne Jobs

Key points: 4 x Experienced customer service advisors require to deal with head on, telephone and electronic queries within a city centre education establishment (evening/nightshift) This job offer To give high quality Customer Service Support to City Centre Education establishment users. Various shifts available between 9.00 p.m.and 7.00 a.m. Duties will include - Answering head on , electronic and telephone enquiries from service users and staff - Giving excellent customer service answering often asked questions working to specific procedures - Deliver excellent customer service and provides a welcoming, efficient, helpful and informative service to all customers - Using system to log all queries - Physical fitness is called for for a number of these posts which may involve lifting and moving of materials - The post-holder may be expected to work at any City centre site - Regular evening, weekend, public holiday and institutional closure day working may be expected The person - Must be able to work the evening/nightshift hours (working) - Must have earlier customer service skills - Have excellent I.T skills - Working knowledge of relevant systems, equipment, processes and procedures including standard software packages - Experience and Understanding of Customer Care - Experience of receiving and responding to, enquiries from/to customers in a professional manner - skillto work as an successful team member - skillto communicate clearly orally and in writing - Have a Level 2 qualification or higher (equivalent to 5 GCSEs Grades A-C including English and Maths) ..........

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10/03 * - Customer Service Advisor    Location: Walker Gate Newcastle upon Tyne ... Jobs

Key points: Working on behalf of one of the Newcastle Chronicles companies to watch in 2017, we are seeking to employ individuals who are aspiring, open minded, and focused on getting the most out of life We want to work with you to develop your existing communication skills to a new level, constantly helping you improve with the sole ambition of progressing your career. Our ambition is to mentor and train you to become a future professional within the utility industry and grow with us About you Enthusiastic and have a passion for customer service. earlier work experience of working within a customer service environment. Basic PC skills Positive/Can do attitude Excellent Telephone skills - clear and confident manner, active listening skills and the skillto build rapport / relationships with customers. Excellent Team Player About the role Dealing with inbound telephone enquiries Building rapport and relationships with customers Dealing with inbound customer e-mails Identifying and resolving customer issues Contact customers / suppliers to deal with customer enquiries as/when called for 7 hour rotating shifts – between 8am-8pm Mon-Fri & 9am-1pm alternate Saturdays What we offer £14, 500 - £15, 000 per year 25 days holiday per year Starting employment dates ASAP How to make an application To be considered for the role, follow the on screen prompts to send your application. Alternatively, call to speak to one of our dedicated recruiters who will begin the application process with you ..........

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Tesco vacancies in Sunderland: Jobs above: 1-12 | 12 Jobs found

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