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Typical Job ad below for Burnley or nearby locations (shown as example for job requirements and responsibilities):


Example vacancy only:
Customer Service Advisor

As part of its growth strategy, our near by based client now has a vacancy for a pro-active customer service advisor.
the employee will be targeted on the number of calls made each day, but the priority was to build and maintain strong relationships with valued customers.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1. The role will involve contacting existing customers in order to establish future service requirements, from type and frequency of contact to determining future sales opportunities.
2. Hours:
Weekdays, 9. Many opportunities within the organisation. 30am to 3pm Salary:
£14,000 - £16,000 per year DOE (pro rat

  • Laura Hartley Recruitment Ltd was operating as an employment agency.
    (N.B. Customer Service Advisor is shown for research purposes only.)
    *Proactively contacting existing customers and building a strong rapport *Targeted on the number of customer care calls made each day *Updating details on Sage ACT database *Identify sales opportunities *Liaise with technical team in order to satisfy customer enquiries Required:
    *Excellent telephone manner *Excellent customer service skills *Good IT skills (CRM software knowledge would be an advantage) *Familiar with working to targets *Ability to work on own initiative In return, our client offers sensational working conditions, in family feel environment and a newly refurbished office
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    Updated: 25/04/17

    27/03 * - Customer Service Team Leader    Location: Burnley Jobs

    Key points: Do you wake up on a Monday morning dreading going in to work? As a candidate, are you constantly counting down the hours (working) in the office until you can leave? If this is you it might be time for you to seek your next role that is going to get you energised and excited about being at work again. CCA Recruitment are d to be supporting one of our long-time clients - an award-winning company with multiple offices around the UK Due constant and continued success over 2016 they are looking to recruit a talented customer service Team Leader. This is an exciting opportunity to motivate and develop a team of 10 within a corporate organisation. This will be a kay role in leading, motivating and embedding that customer culture into the team during this continuous growth period. The role involves different shift rotations around Monday-Sunday working on a 4 on 4 off basis, working from 9pm-8am. Key responsibilities:
    * This role requires an individual who has strong communication skills which enables efficient coaching and development of team.
    * Assist Customer service manager when needed and highlight any issues with performance etc.
    * Attend meetings in the absence of CSM and response relevant information.
    * manageany complaints and be the main point of contact for issue resolution within your team. Requirements:
    * Experience of management within a contact centre environment
    * Leadership of a team within a high performing customer service function
    * Real passion for customer service and excellence
    * Experience in coaching and developing a team If this sounds like an opportunity that represents the next step in your career then apply today ..........

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    03/04 * - Customer Service Advisor (Preston)    Location: Preston Jobs

    Key points: Customer Service Advisor - £7.68 per hour - permanent agreement Based in Preston - immediate start The prospective employer is a multinational award-winning solutions company, based in Preston. Due to continued business growth they are seeking to employ candidates to join their fast-paced, friendly contact centre team to work in customer service with a lot of variety to each role. This job offer:
    * Working on a variety of campaigns including financial solutions and telecoms
    * Taking inbound calls from new/potential and existing customers providing support and guidance through all stages of application.
    * Based in a friendly contact centre in Preston.
    * Logging calls and details onto the in-house system.
    * Working 37.5 hours (working) per week from 08:00am to 20:00, Weekdays with working Saturday and Sunday between 09:00 - 16:00 on a rotating shift pattern basis. The Person:
    * Customer focused.
    * Call centre and customer service practical working experience.
    * exemplary conversational and communication skills.
    * Have experience dealing with inbound and outbound calls to customers.
    * Strong IT experience called for.
    * Flexible to work shifts.
    * Must be flexible to changeto a often changing business environment.
    * Must have a strong attention to detail. The Package:
    * £7.68 per hour.
    * Full training given.
    * Auto-enrolment pension scheme (after 2 calendar months).
    * Other client benefits.
    * Holiday allowance.
    * This role is immediately available, so apply as soon as possible or contact Craig Gibson at Cordant Recruitment on (Apply online only). As an equal opportunities employer, Cordant Recruitment welcomes applications from all sections of the community. Cordant is acting as an Employment organisationin relation to this vacancy ..........

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    31/03 * - Customer Service    Location: Oldham Jobs

    Key points: Tate are working in partnership with NSL who are a UK service provider, delivering exceptional customer experiences in the regulated environments of health, central and local government. NSL are growing and are seeking to employ customer focused individuals to join their friendly team in their contact centre in Oldham. These roles will start on a temporary basis with a view to becoming to a Fixed Term agreementwith NSL directly. Summary We have a number of roles available that commence in April. Your temporary position will last for approx 12 weeks. The role is paying £7.50 per hour and the employee will also increaseholiday pay and as you work via Tate. Working 37.5 hours (working) per week over Weekdays over the following shift pattern: 9-5, 10-6 or 11-7 with an occasional Saturday. As an NSL employee, the employee will have access to an excellent benefit package. Some of these are: 20 days holiday (plus 8 bank holidays), access to "Perkbox" offers and rewards, discounted local gym membership, and an Employee of the month award. Why NSL?.... Take a seek yourself and see how you can be part of a growing business that is focused on putting the customer at the heart of everything they do (url removed) This job offer To ensure NSL delivers exceptional levels of service to its clients, the team work together to ensure calls are answered promptly and efficiently. the employee will have a formal company induction on day 1 and then 2 weeks of training to ensure you are fully equipped to be the best you can be within your role. the employee will respond to a variety of written queries via post and email ensuring SLAs are adhered to. Receive a high volume of inbound calls relating to general queries and or complaints and give the customer with relevant information or solution. Your job duties will include being responsible for accurately recording customer information and ensuring that the Data Protection Act and NSL processes are adhered to at all times The departments within the contact centre are: - DVLA - Care Services - Parking Services - Transport for London - Vetting & Screening Skills and Experience called for We are seeking to employ people who are positive and enjoy supporting and working with others in a team environment. The Candidate must possess exemplary conversational and communication skills both verbal and written and have a genuine interest in helping customers. If you have worked within a contact centre or regulated environment previously, this will be an advantage as NSL prides themselves on being compliant and delivering excellent service to their customers. The Candidate must be able to show · The skillto deliver excellent customer service through clear verbal communication · Excellent grammar and attention to detail · Confident IT skills · The skillto follow and work with processes · skillto work to SLAs and KPIs NSL are fortunate to be located on a ..........

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    05/04 * - x30 Customer Service Advisors    Location: Preston Jobs

    Key points: x30 Customer Service Advisors Based in Tulketh Mill - Near Preston (Lancs) Due to an increase in demand, this international company is opening its doors up to 30 trainee customer service agents to work ion their Preston Based Customer Service team. the employee will be speaking to customers over the phone regarding their loans and dealing with applications as well as helping with complaint handling and queries. The ideal candidate will have at least 3 GCSE's at C grade or above as well as an excellent telephone manner. This is an office based role with excellent facilities on site, including: Free Gym Onsite Restaurant Free Parking the employee will receive global class training in customer service as well as a great working environment where progression is available to hard working staff. Do, if you are seeking to employ a career change, or seeking to employ a job that starts straight away, Call Marc Ryzer NOW on (Apply online only) or apply via this advert ..........

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    25/04 - Asda jobs in Burnley

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    07/04 * - Inbound Customer Service Advisor    Location: Preston Lancashire Jobs

    Key points: hours (working): 40 hours (working) p/w on a rotating shift pattern, Monday – Sunday 8am-8pm Salary: £15, 995 Location: Preston About the Role The role encompasses retaining existing customers and delivering a global class customer service, you’ll be handling inbound calls from existing customers and providing them with knowledgeable advice on products and services. You’ll need a confident, enthusiastic and friendly telephone manner with a positive attitude and willingness to assist the customer with their query. No experience is necessary, nonetheless, experience in dealing with a range of different customer queries would be an advantage. This role would be perfect candidates with a back ground in telesales, customer service, retention or from the following industries wishing for a change in career • Warehouse • Bar work • Retail • Field Sales • Fundraising Great benefits and location In this full time position, you’ll get a minimum of 22 days’ holiday a year, and a whole range of discounts at high-street shops. There’s even an on-site gym you can use when you’ve finished work and a restaurant on site ..........

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    Asda jobs in the area of Burnley

    20/04 * - Customer Service/Admin    Location: Oldham Jobs

    Key points: Xpress Solutions are looking to recruit Customer service Administrator , Based in the Chadderton area. hours (working) of work Monday - Friday 09:00 - 5pm Salary dependant on experience As a Customer Service Advisor we are seeking to employ an individual who is passionate about delivering exceptional customer service. The advisor will be expected to develop strong telephone relationships with new and existing customers. This job is a varied role managing customer enquiries, dealing with orders via telephone and email, dealing with aftercare sales, liaising with warehouse and other members of the office to ensure productsare despatched on time. Your day to day responsibilities will include: As a customer service/ administrator Your job duties will include being responsible for ensuring that all duties are carried out accurately, efficiently and in a timely manner. the employee will be involved in supporting the office team in a wide variety of responsibilities included but not limited to the following: Handling customer enquiries. Inputting sales orders and generating quotations. Assisting the customers with any queries. Dealing with after care sales the employee will be able to show exemplary conversational and communication skills both verbal and written and demonstrate high attention to detail when handling customer account information. Liaising efficiently with customers and colleagues steadyly to ensure the customers’ needs are met at all times. What we are seeking to employ: Experience of working in a customer services role or similar. earlier work experience of delivering exceptional customer service Phone based customer service practical working experience skillto problem solve and take ownership of each customer query. exemplary conversational and communication skills Good knowledge of word, outlook and basic excel. Contact Vicki Myers for further information on (Apply online only) XPRESS Solutions acts an employment organisationfor temporary staff. We recruit for roles based in Warehousing, Manufacturing, Logistics, Industrial, Driving and Administration. View our latest jobs today on our website Xpresssolutions and follow us on Facebook:XpressSolutionsRecruitmentLtd nb that we receive a high volume of applications. If you have not heard from us within 5 working days assume that your application has been unsuccessful on this occasion. We will hold all candidates information on file for six months and if we have any other roles we feel suitable we will contact you in due course ..........

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    04/04 * - Customer Service Adviser / First Response    Location: Bolton Jobs

    Key points: As the First Response Admin / Customer Service Adviser you would be working for a market leading independent building claim validation expert based in The Valley, Bolton, working on behalf of leading household insurers providing an end-to-end building claim handling service. Due to our commitment to our customers and staff we are expanding in the UK market and are seeking to employ a self-driven and confident First Response Admin / Customer Service Adviser to join our vibrant call centre operation. For your hard work as First Response Admin / Customer Service Adviser the employee will earn from £12, 000 to £15, 000 dependent on experience plus benefits. First Response Admin / Customer Service Adviser Vacancy responsibilities: · Administer low value building claims on behalf of UK insurers · Data input and checking of claims to web based claims management system · Scanning of insurance documents and upload to the claims management system · Insurance policy mail preparation · Inbound call response · Outbound calls to customers scheduling surveyor appointment · Managing the company email inbox First Response Admin / Customer Service Advisor Skills & Experience: · Experience in an office based customer service role · Strong written and verbal communication skills · Educated to GCSE standard A-C English, Maths and / or IT as a minimum What we offer: · £12, 000 to £15, 000 depending on experience · Company bonus scheme · 3% contributory pension · 20 days holiday plus bank holidays · 8.30am to 5pm in a vibrant call centre If you have the skills we require and thrive in a fast paced target driven environment make an application today. We are an equal opportunities employer and welcome application from all sections of the community. This post is subject to the Disclosure & Barring Service checking process. Applications for this vacancy go directly to the advertiser. By applying for this job vacancy offer you accept that your personal details will be made available to this company and that their Privacy Policy may be different to that of TalentVines ..........

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    Logistics and Customer Service support Assistant

    Location: Blackpool Lancashire Jobs

    Key points: Our prestigious client is a World Leader in their field and are experiencing tremendous growth. They are now seeking to recruit a qualified Logistics & Customer service assistant to help their busy Purchasing and Logistics team. This will be varied and demanding role but very rewarding, offering sensational career development and employee benefits. Duties:-
    * Responsible for Sales Order Processing
    * Stock allocation, dispatch and invoicing.
    * Delivering first class customer service and developing strong customer relationships.
    * Working closely with colleagues to plan production and maintain stock levels.
    * Maintaining documentation and databases
    * head on support for the Customer Support team.
    * Other general administrative tasks Skills and experience required:-
    * A minimum of 5 GCSE's to include Maths and English (Chemistry would be advantageous).
    * Good working knowledge of SAGE AND Microsoft systems
    * Excellent relationship building and interpersonal skills.
    * Meticulous attention to detail
    * Ability to multi task, prioritise and work to deadlines
    * previous work experience working for a global business would be an advantage for this role In addition to a competitive salary, a range of attractive benefits, including company pension & healthcare schemes are offered. If you believe you have the drive, enthusiasm and stellar record required to join this team, submit your details and CV asap. nb that due to the high volume of applications we receive, we can only contact shortlisted candidates, and wish you luck with your search. Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy. Spring Group plc is an Equal Opportunities employer; we welcome candidates from all backgrounds. Posting Time ..........

    03/04 * - Customer Service Advisor    Location: Preston Jobs

    Key points: Customer Service Advisor, Sales Administrator Your new company A well established, growing and progressive manufacturing organisation has approached Hays Office Support seeking an immediately available customer service advisor on a 4 week temporary basis. Your new role Your job duties will include being responsible for handling inbound queries, dealing with data, organising dispatch and delivery, handling customer complaints and general customer service duties. What you'll need to succeed the employee will need a minimum of 12 months customer service/administration experience and can demonstrate this with an up to date CV. the employee will also need to be able to commit with immediate effect, able to engage well within a team environment and work well in a fast paced department. What you need to do now If you're interested in this role, click 'make an application today' to send an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are seeking to employ a new position, Contact us for a privatediscussion on your career. Hays Specialist Recruitment Limited acts as an employment organisationfor permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed) ..........

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    31/03 * - German speaking Customer Service Associate    Location: Penwortham Lancashire Jobs

    Key points: German speaking Customer Service Associate German Speaking Customer Service Associate The purpose of the role is to secure resolution of exceptional balances through direct contact with customers (telephone and email) . This position will involve dealing with customers in Germany. Also give the Team Manager with support to achieve the team’s goals. Principal Vacancy responsibilities • Manage customer interface, inbound/outbound telephone calls and emails • Obtain and track payment commitments • Direct/manage customer requests/instructions, copy invoices, SOA, BRH, service cancellation requests, billing disputes or questions, missing payment investigations, customer account changes (name, address, contact, VAT References, PO references), payment or credit allocations, refund eligibility • Engage and/or coordinate with other Client functions including: Service Management, Billing Operations, Customer Care, Service Delivery, etc. (calls, emails, conference calls) • Account reconciliations and investigations • Account management • Translating customer communication– using supported languages only • Project Management • Timely escalation management (internal & external) Skills, Experience & Attributes • Fluent in German (verbal & written) • Excellent verbal communication (clear, concise and precise speech) • Excellent written communication (primarily email and account notation) • successful listening • enough mathematical knowledge, called for for their particular role • Sound judgment and decision making • Good keyboard typing and computer literacy • High attention to detail • skillto multi-task, set priorities • In depth knowledge of collection techniques. • Customer service • Negotiation skills & conflict resolution • Tenacity and resilience • Dispute resolution • Project management • Understands the customer, their needs – delivering what’s promised • Treats customers as valued, respected, important individuals • Actively supports initiatives to improve sales and reduce costs and waste • Delivers expected results, meets KPI’s • Applies procedures to meet necessary regulatory/legal standards • Minimises risk, seeks information/support when the answer to a decision is not straightforward Scope • Supervisory/ Management Responsibility: N/A • Reports to Team Manager • Relationships: o Internal – All internal departments. o External - Customers and Clients. Work Environment • Office environment. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications calle ..........

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    05/04 * - Inbound Customer Service Advisor    Location: Preston Jobs

    Key points: Based in Preston, we are seeking to employ 30 inbound call centre executives to take inbound calls from new and existing customers regarding their student loan. the employee will responsible for 100% inbound calls, answering a wide range of queries and delivering a great customer service. This is a FTC beginning Monday 10th April until November 2017. If you have a passion for customer service then apply for this role, call Sam Trillow NOW on (Apply online only) choice 2 or apply via this advert ..........

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    19/04 * - Customer Service    Location: Preston Lancashire Jobs

    Key points: Customer Service - £15, 000 – Preston – Permanent Starting employment date 2nd May 2017 and 22nd May - only apply if you can start immediately • Do you love speaking to people? • Do you like solving problems and seeing how happy you can make a customer? • Do you enjoy working in a busy environment, where no day is the same? • Do you love being a part of a team, where you are valued and recognised? • As a candidate, are you seeking to employ an employer that will offer progression, security and continuous development? If the answer is YES, keep reading… An incredible opportunity has arisen with the employer based in Preston, a well-established, highly reputable company are seeking to employ great people, to join a great team. I want to speak to candidates who know they are great with people. The Candidate can come from any industry, any role, any company BUT you must be able to win me over on the phone instantly, engage with me, ask me questions, understand my needs and help me with any enquiries I have. The Candidate must know that someone with good customer service skills will always go that extra mile and listen to the other person with your full attention and solve a problem with professionalism. As a candidate, are you ticking the boxes? If YES, keep reading… The company offers employees: • Funding for qualification • Management academy schemes • Cycle to work scheme • Contributory pension • 22 day’s holiday + 8 bank holidays • Company fun days – including charity fundraisers • Monthly bus pass scheme to work for £5 per month • 40 hour contracts • A canteen with a ping pong table and a costa coffee Not only do they have great benefits, they are situated close to local transport links and are across the road from a large supermarket, perfect to do you weekly shop straight after work, or nip out for a snack on your lunch break. If you can see this being the opportunity for you, keep reading… The job: • Taking inbound calls from customers • Question the customer on the call, to highlight the problem • Solve the problem and offer a solution to the customer • Email and communicationto the customer with professionalism • Note all details onto the in-house system for future records The role comes with 4 weeks training, and continuous training with your Team Manager, who is always on hand to give support and guidance. the employee will work Weekdays – 40 hours (working) per week, hours (working) are between 8am-8pm (eg 8am-4pm) + 1 in 3 Saturdays (day off in lieu that week) Please apply today and I will be in touch within the week – make sure you CV is up to date and includes a personal statement to showcase why you think you would be perfect for this role ..........

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