Typical Job ad below for Burnley or nearby locations (shown as example for job requirements and responsibilities):
Example vacancy only: Customer Service Advisor
As part of its growth strategy, our near by based client now has a vacancy for a pro-active customer service advisor. the employee will be targeted on the number of calls made each day, but the priority was to build and maintain strong relationships with valued customers. Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn. 1. The role will involve contacting existing customers in order to establish future service requirements, from type and frequency of contact to determining future sales opportunities. 2. Hours: Weekdays, 9. Many opportunities within the organisation. 30am to 3pm Salary: £14,000 - £16,000 per year DOE (pro rat
Laura Hartley Recruitment Ltd was operating as an employment agency. (N.B. Customer Service Advisor is shown for research purposes only.) Duties: *Proactively contacting existing customers and building a strong rapport *Targeted on the number of customer care calls made each day *Updating details on Sage ACT database *Identify sales opportunities *Liaise with technical team in order to satisfy customer enquiries Required: *Excellent telephone manner *Excellent customer service skills *Good IT skills (CRM software knowledge would be an advantage) *Familiar with working to targets *Ability to work on own initiative In return, our client offers sensational working conditions, in family feel environment and a newly refurbished office Find Blackburn or Accrington as well as Burnley jobs on the right.
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Key points: . Retail In-Store Assistant.Manchester.. - As a jobseeker are you competitive?. - Do you enjoy talking to people? - Enjoy working in a team environment?.Fortitude Plethora is a enterprising, young at heart face to face sales & marketing company, who is seeking bubbly, charismatic and enthusiastic individuals to be working with the company and promote the brand name clients through event-based sales.. The company has just expanded and will soon be launching another office We have plans to move into several markets this year and we are giving the successful applicant an opportunity to launch their career in an exciting, fast-paced and ever-growing face to face retail market.. Never had experience in marketing? NO Problem. We pride ourselves on developing people with little or no experience in our industry right up to senior levels in the company..With 2015 and 2016 expansion plans in place - Leadership openings available for more aspiring.. We are currently looking for 12 fun loving, outgoing and motivated individuals to be working with the team for Sales, Customer Service and Promotions.. If you are looking to make lots of money and have a good time while you are doing it we would love to hear from you. Earnings and growth is based on performance.. Travel and progression opportunities are available for the right applicant.. make an application today.. This job was initially submitted as.www.totaljobs.com/JobSeeking/Retail-In-Store-Assistant--Manchester_job65218443 ..........
Key points: . These are exciting times for NGTC as we continue to grow and build on our success over the last 8 years and continue our journey to being an A outstanding training provider... Job Title.: Trainer Assessor in Customer Service. Salary.: Competitive rate of pay Subject to Experience. Hours:. 37.5 hours per week (Must be flexible as evening and weekend work & travelling will be expected). We have a motivating and challenging job opportunity for a talented and knowledgable and send thinking individual to be working with our Trainer/Assessor team. The Candidate will be qualified to and advanced level and have experience in assessing Customer Service or Team Leading Apprenticeship Frameworks.. Within the vacancy you will liaise with employers, jobseekers and colleagues at NGTC along with liaising with funding partners to make sure the highest quality in delivery and assessment.. This is a motivating and challenging job opportunity to be working with a growing and send thinking team, to develop the area of work based Customer Service and support apprenticeship & traineeship delivery.. Applicants must have own vehicle and clean driving licence.. Desirable Skills...A Manage own timetable A High level of Maths and English skills.A Be able to work alone and as part of a co-ordinated group A Strong conversation discuss issues and skillto positively interact A Produce Schemes of Work/Lesson plans to a high level A Familiar with the Common Inspection Framework (Ofsted) A Willing to work towards tight deadline A Comfortable of working with large caseloads (50+) learners A Fully understand the standards for the awards being delivered and assessed A Be able to interpret the knowledge requirements in ways that are appropriate to jobseekers at all levels. A Be able to calculatewritten and oral communication as specified by the evidence required. A To keepa minimum caseload of Fifty learners at all times and reach all standards required..A produce own starts through relationship building within the establishment A Create bi-monthly reviews for each learner on programme A Work to 12 week completion timescale A Liaise with the Line Manager and Internal Verifier (IV) as appropriate A Prepare evidence for inspection by the IV/SV and meet with either party when required. A Ensure the full embedding of all Equal Opportunities policies, Health & Safety and our confidentiality agreement requirements are complied with and that all jobseekers are given fair access to assessments. A Ensure monthly enrolment and outcome profiles are achieved.. required QUALIFICATIONS / TRAINING:. A Qualified Assessor (D32/33, TAQA, CAVA, A1 etc.) A Qualified Tutor (PTLLS etc) A Candidates must be able to prove occupational competence in Customer Service.. If you feel you are suitable for the vacancy, we would welcome your application.. The successful jobseeker for this new vacancy for this appointment will be expected to make an application for a ..........
Key points: Customer Service Technician - Provisioning & Stock
Job offer is situated in Manchester Lancashire Remuneration is £20k DOE Contract: Permanent, Full time
Key Vacancy responsibilities: This new role will encompass a range of key customer service activities providing provisioning support to channel partners, across a range of Gamma Broadband & IP Telephony products. The job sits within the existing fast paced and high growth support desk where Your job duties will include being responsible for handling customer enquiries via call, email and chat. Co-ordinators will be responsible for managing the completion of end to end provisioning activities to SLA, keeping the customer informed throughout the process. Order placement and provisioning: Manage product orders using a variety of internal and external systems Clearly communicate timelines for provision to customers Jeopardy manage provision activities to make sure actioned within SLA Clearly communicate progress to the customer throughout the process Provisioning will be for both large scale complex projects and business as usual provisioning requests Communicate and manage known stock issues to both internal and external parties Work between a variety of different workflows, prioritising workload accordingly Actively managing back office systems to make sure customer service levels are met Managing service relations with suppliers Customer Query resolution: manageand resolve end to end customer queries, aiming for first time fix Escalation Management: Escalate as necessary on behalf of the customer - both to appropriate internal and supplier teams and line management Understand and use successfully/appropriately escalation paths to seek resolution for customer queries, ensuring the customer is updated throughout Conduct 'root cause' analysis on resolution of any provisioning incidents to highlight cause of failure and agree preventative actions Communications: give clear customer communications via email, phone and chat Use appropriate and professional language (i.e. tailored to the callers telecommunications knowledge) to give successful customer communication Requirements: Great conversation discuss issues and skillto positively interact - both in writing and verbally. Flexible and adaptable - able to work successfully with changing requirements. Great customer support skills - with experience in supporting business customers. Self-starting - able to manage your own workload in an organised and efficient way. Reliable and organised - Take responsibility for queries and see them through to conclusion in an organised and efficient way.
Keywords: Customer Service Technician - Provisioning & Stock, Customer Service Advisor Customer Services Advisor Helpdesk, Service ..........
Role: Customer Service Advisor Remuneration is £14, 500k - £15, 500k basic (depending on experience) Job offer is situated in Based in Manchester City Centre
Hours: Forty hours per week, shift work required between: Monday - Friday 8am - 8pm and Saturday 8am - 5pm (Current requirement is 1 in 4 Saturdays per month)
Have you earlier customer service experience? Do you love speaking to people and have excellent listening and communication/customer service skills? This could be the vacancy for you
This job offer : This is a great opportunity for a talented and knowledgable call centre based customer service advisor to work for an established and expanding company located in Manchester City Centre. If you would like to be part of a customer service team where customer experience really matters and where you will get recognised for the effort you put in to providing the customers with a positive experience then this could be the vacancy for you.
On a day to day basis you will deliver first class customer service and will be responsible for queries, problem & complaint resolution. The Candidate will take full ownership of customer queries and see them through to resolution. The Candidate will be experienced in working to KPI's and service levels and will routinely go the extra mile to help a customer.
Experience required: We are ideally looking for earlier contact/call centre experience Experience of working in a dynamic inbound customer service role Experience of handling complex enquiries Proven practical knowledge of working at pace with a high degree of accuracy Computer literate with experience of using database systems
Must be able to pass a credit check and give a 5 year work history
To find out more, deliver your curriculum vitae (CV) to Email address removed
Keywords - Customer Service, Customer Service advisor Customer Service Executive, Inbound customer service
Locations - City Centre, Old Trafford Manchester Greater Manchester £14.5k - 15.5k per year ..........
Key points: . CUSTOMER EXPERIENCE MANAGER. ORMSKIRK. A£40, 000 to A£60, 000 + BENEFITS. THE OPPORTUNITY:.We are currently employing on behalf of an established and leading Ecommerce company that is looking to growthe operation by adding a highly experienced Customer Service professional into the business. The individual will agree a hands-on approach and will be responsible for building the team and the company processes from scratch.. This is a motivating and challenging job opportunity for a career driven individual looking to fast track their career within this fast growing organisation..RESPONSIBILITIES:. Reporting to the Managing Director Responsible for creating the Customer Experience function within the business Undertaking a hands-on approach to manageday to day matters and introducing set standards Commencing the recruitment for team members to build the team from scratch Implementing scalable processes and procedures from scratch to improve the customer experience Ensuring slick processes exist for all aspects of the customer cycle, including orders, returns, cancellations, refunds, deliveries, incorrect items sent etc. Proactively contacting customers to resolve potential issues with orders Managing & responding to emails via the central customer enquiries inbox Developing processes to make sure agreed service levels are met by the team to make sure that the customer is responded to within a reasonable time frame Ensuring that the team operates a 'customer is king' approach by providing first class customer service by phone & email at all times Problem solving when logistical issues occur i.e. failed international deliveries.. EXPERIENCE REQUIRED:.Must have strong customer service leadership experience, ideally within an ecommerce or mail order environment.Experience of implementing scalable processes and procedures Hardworking leader that is prepared to play a 'hands on' role within the business by leading by example Computer literate Excellent problem solving skills Full Driving Licence & Car required due to office location. make an application today:. Please deliver your curriculum vitae (CV) for immediate consideration as the client is moving quickly with the recruitment of this position...This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-service-Strategist_job65199065 ..........
Key points: IMMEDIATE START NO EXPERIENCE REQUIRED . Exciting customer service and sales opportunities available in The prospective employers Manchester location. It's time to get YOUR career sorted ASAP. Don't just say that you want a new career MAKE IT HAPPEN Due to expansion plans and heavy client demand to increase their customer base throughout the region this company now have exciting opportunities available within their Sales and Customer service and Promotions team. The prospective employer is keen to get Sales and Customer service people to start ASAP so don't delay in your application apply online now Would you like to work in a fun environment, that puts you in control of your own earnings and has great career prospects? Where you can be provided with access to coaching in all aspects of Sales, Customer service and Promotions from the Countries top entrepreneurs? Experienced in Sales and Customer service or not, they would like to hear from you. The Candidate do need to be at least 18 years of age due to the nature of the vacancy and be situated in the UK. What they are offering you: - Access to Client, Customer Service and Sales coaching - sensational working environment and social calendar - Successful and established Sales and Customer service team - Travel opportunities - Immediate start - Uncapped earnings - Purely commission based earning structure, the harder you work, the more you earn..The role includes the following aspects: - Sales - Customer Service - Marketing - Promotions If you are seeking to employ and looking for an chance with a Successful Sales and Marketing company in Sales / Customer service in the Manchester area then apply online now by clicking the 'apply' button and attaching your CV or you can copy and paste your CV into the contact letter. Roles are field located in and around the Manchester area and are self employed. DON'T HESITATE APPLY TODAY APPOINTMENTS ARE BEING BOOKED NOW Experience in the following areas will help you to A hit the ground runningA in your new journey with this Company Retail, warehouse, Administration Warehouse Operative, Administrator Receptionist, Customer Service, sales, retail manager Marketing, Sales Assistant, Cleaner Sales Assistant, Retail Sales Assistant, Customer Service Advisor Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Graduates are also encouraged to make an application for this exciting opening. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills.. ARKMAN-36AAA. This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Service-and-Sales-Roles---No-experience-start-ASAP_job65313716 ..........
Key points: As a jobseeker are you a recent graduate searching for your first career opportunity?. Have you exemplary conversational and conversation discuss issues and skillto positively interact and a strong desire to succeed?.The prospective employers sales, customer service and marketing company located in Manchester are on the lookout for career minded graduates with ambition and the true desire for success. They have opportunities in sales and customer service, that need to be filled immediately. No earlier work experience in sales and customer service is necessary as full coaching is provided which means you have the valuable chance to earn while you learn.Earnings within this companyA s field based sales and customer service teams are paid weekly and are uncapped. This opening is perfect if you are looking to build your CV and gain experience and knowledge for future personal and career development..The ideal person will have the following traits:.Educated to diploma level or equivalent in any subject Drive and ambition with the desire to succeed Excellent verbal and written conversation discuss issues and skillto positively interact Entrepreneurial and fresh thinking approach able to work on your own and proactive with a great work ethic Personable and presentable Competitive, someone who constantly strives for the best Confident and outgoing.Although experience is not necessary to be considered any earlier work experience in any of the following areas will help you get a head start in this field based opening Sales, Retail, Customer service, Marketing, Promotions, Hospitality, Catering, Bar work, Call Centre, Sales Assistant, Administration.The prospective employer gives you the opportunity to earn much more than the minimum wage with performance based commission-only earnings. As it is a self-employed opening, you are in control of your future and career path Click make an application today.. Appointments operate on a first come, first serve basis so don't miss out. Please make sure to attach your CV & Contact details so that the recruitment team can get in touch with you as soon as possible. ALL CANDIDATES MUST BE 18 OR OVER. The prospective employer regrets they are unable to give sponsorship to Non-EU jobseekers.. This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-service-and-sales_job65374218 ..........
Key points: .Job Title:.Travel Advisor. Job offer is situated in Blackpool. Remuneration is A£16, 000 + Excellent Commission with excellent and very attractive job benefits. An exciting chance to be working with a well established passionate company as their Travel Customer Service Advisor. Do you desire a long and stable Career with natural career progression? Intensive training provided to allow you the best chance to be successful, just add your enthusiasm and dedication.. Job Purpose:. Support the successful achievement of Team Targets through the conversion of leads from a defined sales area and developing booking opportunities through client contact Ensure the successful retention of clients by working closely with Sales, Operations Team colleagues and support departments to deliver excellent customer service and meet client expectations. Key Objectives:. Objective 1:. Ensure the successful planning and prioritizing of client contact to make sure all potential clients are contacted at the right time with the right information to secure their company and business Build a strong rapport with clients to develop long term customer relationships Consistently apply successful sales and customer service skills and brand knowledge to secure business against competitors Consistently achieve monthly targets as per Individual Business Plans. Objective 2 :.Consistently achieve personal targets and contribute to team targets Proactively research and source business opportunities through outbound calling Ensure the successful capture and sharing of client and competitor information to develop market awareness give support to colleagues by sharing sales and customer service skills / techniques and Product knowledge keepand awareness of team work demands, schedules and loads providing support to colleagues where required. Objective 3:. keepprofit margins through successful negotiation and communication with clients produce accurate ad hoc pricing and tailor made quotes to meet client needs Ensure accuracy and attention to detail in all client and data capture Liaise successfully with relevant support departments to keepan awareness of accurate up to date information on product and pricing. Qualifications / Experience:. Experience of working to sales targets, with experience of target achievement Experience of building and keeppositive relationships with customers / suppliers Experience of new business development and lead generation Experience of liaising with customers by phone would be ideal however not required IT Literate with knowledge and experience of using MS products (Word Excel, Outlook) Excellent verbal communication and listening skills. Strong accuracy and attention to detail with excellent written conversation discuss issues and skillto positively interact Grade C or above in GCSE English and Maths or equivalent/higher level qualification NVQ Level 2 in Customer Services or similar capabilities Linguistic capability (F ..........
Key points: Put those skills to good use As a jobseeker are you looking for a company that will give you an opportunity even though you don t have experience? Our busy and fastly expanding Manchester office is currently recruiting for aspiring and career minded sales and customer service people to be working with their fresh and send thinking Sales and Marketing company. No experience is necessary as full coaching is provided for these sales and customer service opportunities.
Aspects of this sales and customer service role include:
- Speaking to new customers face to face - Dealing with promotions - Planning different Marketing and Sales Strategies - Processing relevant paperwork - Representing The prospective employers at the highest standard - Assisting with the coaching of others
Opportunities with this Sales and Marketing company include:
- Fast paced fun and rewarding organisation with a great social culture - sensational uncapped commission only earnings to put you in control of how much you earn - 1 on 1 support and mentoring whilst developing your Sales & Customer service skills set - Exciting and highly motivating incentives available in this field based role - Earnings paid every week, no more waiting on monthly earnings - Highly motivated and driven team environment - Endless opportunity for progression - Immediate start
If you would like to develop a self employed career in sales and marketing within our Manchester team or simply build your CV then we want to hear from you today Click apply now and complete the online application process. Please ATTACH A COPY OF YOUR UP-TO-DATE CV AND CONTACT DETAILS and the recruitment team will be in touch with you as soon as possible to book the next available appointment.
Customer service / Call center / sales representative / sales executive / direct sales / field sales / customer service manager / retail / sales assistant / retail manager / customer service assistant / front of house / marketing executive / retail supervisor / direct marketing / hospitality / bar manager / call center inbound / marketing / call center outbound / graduate / business development £12000 - £40000 per year The company benefits are Weekly earnin ..........
Key points: Now Healthcare has a motivating and challenging job opportunity for a Customer Service Helpdesk to be working with our team in Salford Quays, Manchester. The successful applicant will join us on a full time, permanent basis and will receive a generous pay + Twenty days holiday. Your responsibility as our Customer Service Helpdesk is to make sure that patient needs and expectations are satisfied. Your job duties will include being responsible for dealing with enquiries over the phone and via email from patients, pharmacies and GP's. The Candidate will also be responsible for developing customer service standards for the company. Vacancy responsibilities of our Customer Service Helpdesk: - Assist in answering phone and email enquiries/issues from Patients and GPs. - Resolving any patient issues and give guidance. - Input patient enquiries onto in-house systems. - Complete incident forms and SEA forms relating to complaints. - Record any issues and tell of any actions or requirements to resolve. - Process DD cancellations, consultation credits, refunds and record unsubscribers. - checkfair usage of the service by patients. - give reports to Clinical Manager. - Assist in undertaking steady video consultation checks. - send any response from patients. - Follow the Prescription Faxing Process and contact Pharmacies where required. - Support the Clinical Manager in developing new processes with a focus on patient pathway. - Create and adhere to Company Policies and Procedures. - Feedback to the Clinical Manager with any ideas or suggestions for the practicality of the Now Healthcare service. - Out of Hours support on weekends on a shift basis, as required. - Ensure that all customer enquiries are satisfactorily managed resolved and closed within agreed timescales. - Create and sustain a positive team environment displaying high levels of motivation and excellent team spirit. - Promote successful communication throughout all levels of the Customer Services function. - High standards of accuracy and attention to detail and successful report writing skills. - A positive 'Can do' philosophy and assertive and confident manner. - Analytical and efficient approach to work and skillto use own initiative. - Knowledge of Microsoft packages. - Any other reasonable duties and responsibilities considered appropriate by the management of the company. Skills and Experience required by our Customer Service Helpdesk: - Minimum 4 years recent and proven experience within a dynamic customer service environment. - Experience in a quick response, highly fluctuating and customer driven environment. - Excellent customer awareness and focus. - Excellent decision making and problem solving capabilities. - Desirable knowledge of Zendesk software. Working Hours: 9am to 5.30pm Weekdays during soft phase. ..........