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Typical Job ad below for Burnley or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Advisor

As part of its growth strategy, our near by based client now has a vacancy for a pro-active customer service advisor.
the employee will be targeted on the number of calls made each day, but the priority was to build and maintain strong relationships with valued customers.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1. The role will involve contacting existing customers in order to establish future service requirements, from type and frequency of contact to determining future sales opportunities.
2. Hours:
Weekdays, 9. Many opportunities within the organisation. 30am to 3pm Salary:
£14,000 - £16,000 per year DOE (pro rat

  • Laura Hartley Recruitment Ltd was operating as an employment agency.
    (N.B. Customer Service Advisor is shown for research purposes only.)
    Duties:
    *Proactively contacting existing customers and building a strong rapport *Targeted on the number of customer care calls made each day *Updating details on Sage ACT database *Identify sales opportunities *Liaise with technical team in order to satisfy customer enquiries Required:
    *Excellent telephone manner *Excellent customer service skills *Good IT skills (CRM software knowledge would be an advantage) *Familiar with working to targets *Ability to work on own initiative In return, our client offers sensational working conditions, in family feel environment and a newly refurbished office
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    Updated: 19/10/17


    05/10 - German Speaking Customer Service Advisor    Location: Burnley North West Lancashire ... Jobs

    Key points: Ashberry Recruitment are seeking to employ and looking for a German Speaking Customer Services Advisor for their Client located in East Lancashire. This is a motivating and challenging job opportunity for an enthusiastic and aspiring individual to be working with the Pre and Post-Sales Team withinThe prospective employersCustomerContact Centre. As a enterprising customer service expert you will support the growth of the business in various countries and their respective languages you must have the attitude and aptitude to learn and develop and become an integral member of the team. Every opportunity will be afforded to you to make sure you that training is received in our product ranges and brands to help you achieve this. The Candidate will be the first point of contact for many of our customers and will need to give high levels of customer service to German UK and other Non-English speaking customers. Working in a team environment is integral to the vacancy as is the responsibility to deliver a high level of customer service and via conversation discuss issues and skillto positively interact. Principle Vacancy responsibilities.Answering incoming calls and resolving the customer queries across various platformsManaging customer orders.Liaising with Couriers, tracking customer deliveriesResponding to customer emails.Resolving customer complaintsLiaising with SuppliersSupporting the team and communicating with fellow co-workers to achieve high levels of customer serviceOrganising your own workload appropriatelyForge good working relationships within the Sales & Marketing team, Category Managers, Customer Services teams and IT & Development team Key Skills.High standard of verbal, listening and written conversation discuss issues and skillto positively interact with impeccable attention to detailAmbitious with an skillto learn new skills quickly and continually learn in your role and stay up to date with best practiceAble to work to deadlines, targets and demonstrate commercial awarenessAbility to work in a fast-paced environment under the pressure of deadlinesExperience of working with Microsoft office including Outlook, Word and Excel is soughtA able to work on your own pro-active individual who is able to work as part of a co-ordinated groupAbility to work successfully on multiple tasksWillingness to assist other team members and share learning experiences and opportunitiesCommercially aware and keen to develop own business and product knowledge Key Competencies.Able to work in a fast paced environment under the pressure of aggressive timescales and targetsWillingness to help other team members and share learning experiences and opportunitiesCommercially aware and keen to develop business knowledgeWillingness to go above and beyond mainrequirements to achieve deadlines and targetsEnthusiastic and passionate about their work The company benefits are 28 Days HolidayFree ParkingPensionChildcare VouchersOpportunity to increaseTOI ..........

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    09/10 - Customer Service Advisor (3mth FTC)    Location: Burnley North West Lancashire ... Jobs

    Key points: The prospective employer is a leader in their field as an International Online Retailer. They strive ensure their e-commerce platforms are designed to give the user the best possible customer experience. They are seeking to employ and looking for a enterprising Customer Service Specialist to be working with the team in Burnley. The Candidate will be the first point of contact for many of their customers and will need to give high levels of customer service whilst supporting on going sales opportunities. Working in a team environment is integral to the vacancy as is the responsibility to deliver a high level of customer service via conversation discuss issues and skillto positively interact. ABOUT THE ROLE: Deal with customer enquiries via the phone and email.Assist customers via be located chat.Maximise sales opportunities via all customer communications.Forge good working relationships with internal Teams and Departments.Proactive suggestions of business improvements that can be made to achieve objectives.Feedback any observations and/or recommendations in relation to improvements. ABOUT YOU: At least 2 years customer service experienceA able to work on your own pro-active individual who is able to work as part of a co-ordinated groupAmbitious with an skillto learn new skills quickly and continually learn in your role and stay up to date with best practiceAble to work to deadlines, targets and demonstrate commercial awarenessExperience of working with Microsoft office including Word and Excel is soughtprevious work experience of using CRM systems in customer communications. This is 3 months FTC agreementcommencing in September until November however you may be expected longer. Hours of work are Monday-Friday 8.30am-5pm. The hourly rate is £7.80. For more and comprehensive information and details Contact Jo Piper ..........

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    16/10 - Sales Assistant Customer Service Sales Assistant Immediate Start ...    Location: Manchester North West Lancashire ... Jobs

    Key points: Sales Assistant - Customer Service Sales Assistant - Immediate Start

    Ten Immediate Start openings in Sales, Marketing and Promotions for New SUMMER 2017 Period.

    Remuneration is £14, 500-£25, 000

    Tired of changing jobs?

    Do you possess excellent customer service or sales skills?

    Do you consider yourself as a people person?
    Bored of the 9-5 cramped in a cubicle?
    If your answer is YES contact us NOW

    We are seeking to employ and looking for new, aspiring individuals who hold a great work ethic and a professional image at all times to be working with our team.

    As our busiest time of the year approaches, The prospective employer demand has risen and so these Brand New openings are to be filled ASAP

    Brand new full time opportunities are available NOW for within our BUSY office in Manchester. Immediate start available - Full product training provided We currently have Ten Immediate Start openings in our Sales and Marketing division.

    Having experience is NOT a problem for us as we take great pride in developing people from scratch to become industry experts of the future.

    Ideal jobseeker for this new vacancy must be over the age of 18, have a smart and professional image and somebody that genuinely has a passion for working with people.

    Selected jobseekers will get a sensational opportunity to kick start their career in a fast paced industry of marketing and sales.

    We invest and take great pride in developing our people. So go on start your career in a company that invests in you. The Candidate will join one of Manchester's most established but fun and vibrant Marketing and Sales teams.

    This role is fast paced and varied. We are a small business but have huge goals so we need individuals who are enterprising/fun with a go getter attitude.

    Our Culture:

    Acquiro 22 are well known for our great working environment. We have a work hard / play hard approach to our lives and we love the fact our people want to come to work every day. We also have weekly competitions in our office for our top performers, bonuses, free drinks and bar tabs and car allowances are given out.

    To Apply

    deliver your curriculum vitae (CV) online and we will get in touch ASAP. The Candidate will need to be over 18 due to client accounts and jobseekers should note this is a full time role requiring dedication and commitment. Would suit either a graduate or an aspiring school leaver. If selected for an interview you will also be asked to spend a full day with a member of our company to help determine if the opening is right for you. As this is still an opinionno claims on compensation are allowed this applies to travel for the day.

    So, what are you waiting for?

    This is an outstanding opportunity for recent graduates or those looking to make a change in their careers within the ..........

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    14/10 - Inbound Customer Service Advisor Immediate start ...    Location: Manchester North West Lancashire ... Jobs

    Key points: Customer Service ExecutiveTrafford£18, 000. Benefits include pension and free parkingHave you a stable background in customer service?Would you like to work for a company with a growing customer service?If you posses excellent customer service skills, we want to hear from youAn exciting Customer Service opportunity has arisen due to company expansion of the Customer Service team located in Trafford. This opportunity will require a jobseeker for this new vacancy with excellent customer service skills to be working with their expanding setup. Ideal jobseekers will possess strong interpersonal and conversation discuss issues and skillto positively interact and have a strong phone manner. The role offers a salary of £18, 000, plus Benefits. This is an exciting time to be working with a company that is experiencing a high level of growth and development.Duties will include: Speaking to customers answering any queries on their accounts Answering customer email queries.Answering the phone and dealing with basic queries Ringing customers for information when needed This person will also be running reports so that they can check systems for inaccuracies Working on Microsoft Excel spreadsheetsThe ideal jobseeker for this new vacancy will: Be experienced in a phone based customer service environment Be a strong team player with a professional approach Posses excellent excel skills Hours of work are 8.30am - 5.30pm Weekdays Interviews and start dates ASAP. Click apply today or deliver your curriculum vitae (CV) to rick.halkon@search.co.uk or call Rick Halkon on 0161 (835) (8749) for more info.Key words: Customer service advisor inbound service advisor outbound service advisor customer service accounts, customer service, scheduling, coordinationSearch is an equal opportunities recruiter and we welcome applications from all suitably qualified or qualified jobseekers, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. ..........

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    19/10 - Asda jobs in Burnley

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    28/09 - Customer Service Team Leader    Location: Preston North West Lancashire ... Jobs

    Key points: Customer Service Team Leader
    Preston
    £23k basic with OTE £27k
    Expected 2 Saturdays on a rota basis and Midweek unti1 7 pm on a rota basis with another Team Leaders.

    The role will be to manage, lead and inspire people in the contact centre to continue to deliver a first-class level of service and importantly help more of customers benefit from more of the products that are suitable for
    them. This happens through great motivation and a high level of coaching time to make sure that every call and communication with a customer is the best that it can be.
    The role will involve a large degree of management information understanding so that performance and quality measures are set and achieved with the teams, with you taking the full responsibility over the delivery of all of this.
    Targets
    Achieve set quality targets
    Embrace and encourage the company culture among your staff
    Communicate steadyly with your team to make sure they are informed of the business expectations
    Coach and develop the call centre agents to make sure targets in both performance and quality are achieved
    Ensure 1-2-1s and team meeting occur a minimum of 1 time per month with all your team
    Identifying areas to improve both performance and quality within the call centre
    Ensure compliance with the policies and procedures
    Ensure that risks are identified captured and assessed in the departmental risk register
    Ensure that operational controls are carried out in accordance with business requiremenHolding steady individual and collective meetings with your
    team
    Ensuring service levels are managed and achieved

    The contact centre is one of the most important departments within this client
    This is where the majority of the customers communicate and expect a first-class level of service.
    We do not target our employees to speed through calls, but rather take time to understand the customers need and give products and advice that are best suited to them.

    Adecco is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer £23000 - £24000/annum ote£27k ..........

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    Asda jobs in the area of Burnley

    15/10 - Temporary Customer Service Advisors    Location: Heywood Rochdale North West Lancashire ... Jobs

    Key points: Over the past Ten years, The prospective employer located in Heywood has grown in to an international organisation. Due to continuous growth, they are seeking to employ and looking for experienced Customer Service Team Advisers to be working with their team. THE OPPORTUNITY. Deal with orders over the phone or via email.Providing order updates over the phone or via email.Processing orders via an order dealing with system.Problem solving/trouble-shooting queries with orders.Resolving complaints in a timely manner.Ensuring you are providing excellent customer experience at all time ABOUT YOU. The Candidate will have a passion for customer service and love working as part of a co-ordinated group..The hours of work are 9am-5.30pm Monday-Friday you will require the flexibility be able to work 1 in 3 weekends (you will receive 2 days off during the following week).The Candidate will be computer literate and be confident to pick up new systems quickly.Have excellent customer service skills.Be happy liaising on the phone with colleagues and customers The prospective employer is offering a generous pay of £7.65p/h. This is a temporary role for 14 weeks with the possible opportunity to become permanent for the right jobseeker. If you would like more and comprehensive information and details Contact Jo Piper ..........

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    15/10 - Sales or Customer service experience? Immediate start! ...    Location: Manchester North West Lancashire ... Jobs

    Key points: If you have sales or customer service experience then you are just the person we are seeking to employ and looking for in our extremely busy Manchester location Perfect opportunity for Students and Graduates to cash up and gain valuable skills in Sales and Customer service either part time or full time.

    We take pride in our ongoing development and if you feel that this really is the career for you then we would love for you to be a part of our continued success

    Put your hard earned skills to great use in these Charity fundraiser openings and earn £7.50 - £10 per hour for making a positive difference to peoples lives

    As a jobseeker are you: Friendly, outgoing and a great conversationalist, who s happy to talk to anybody and everybody? If you answered yes, then you are exactly the type of person we would love to be working with our family of amazing fundraisers

    At HOME fundraising we:

    - Are multi award winning and ethical
    - Promote from within and offer the best training in the business
    - Have made a difference to the tune of over half a billion pounds so far for the global s most well-known and loved organisations like Oxfam, Macmillan Cancer Support and Barnardo s

    --- WE HAVE REACHED OUR 1 MILLIONTH DONOR ---

    What we offer at HOME Fundraising:

    - £7.50- £10 per hour + uncapped bonuses, £22K (inc basic plus OTE) + uncapped bonuses
    - Weekly pay - every Friday in time for the weekend
    - Make new friends & build great relationships
    - Career development, progress to Team leader and Fundraising Manager as well as Office based roles.

    What we ask:

    - Working as part of a co-ordinated group, each day, you go out together to assigned post code areas and start knocking on doors
    - Your goal is to inspire commitment to your cause, so that a new donor wants to sign up
    - Hours 3.30pm to 9pm (Mon-Fri) and 12.30pm - 6pm (Sat & Sun) Full Time / Part Time hours available.

    We don t work on a commission basis, but we do reward good results with generous bonuses. Typically top performers will earn over £700 per week. (£500 per week is very achievable once you are up and running)

    Apply online today and see what an amazing opportunity this is Our team will look send to hearing from you soon don t miss out on this sought after opportunity

    --- Must be legally entitled to work in the UK and speak excellent English. HOME s clients include: Cancer Research UK, Blue Cross Action Aid Marie Curie, Children s Air Ambulance, Macmillan British Heart Foundation Barnardo s, St Mungo s, Guide Dogs and many more. Any earlier work experience in any of the following areas is welcomed however is not required: Charity Fundraiser Door to Door Charity fundraiser customer service, sales representative, sales executive, direct sales, field sales, customer service man ..........

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    15/10 - Italian speaking Customer Service Associate    Location: North West Preston Lancashire ... Jobs

    Key points: Italian Speaking Customer Service Associate The purpose of the vacancy is to secure resolution of outstanding balances through direct contact with customers (phone and email) . This position will involve dealing with customers in Italy. Also give the Team Manager with support to achieve the team s goals.Principal Vacancy responsibilities Manage customer interface, inbound/outbound phone calls and emails Obtain and track payment commitments Direct/manage customer requests/instructions, copy invoices, SOA, BRH, service cancellation requests, billing disputes or questions, missing payment investigations, customer account changes (name, address, contact, VAT References, PO references), payment or credit allocations, refund eligibility Engage and/or coordinate with other Client functions including: Service Management, Billing Operations, Customer Care, Service Delivery, etc. (calls, emails, conference calls) Account reconciliations and investigations Account management Translating customer communication- using supported languages only Project Management Timely escalation management (internal & external) Skills, Experience & Attributes Fluent in Italian (verbal & written) Excellent verbal communication (clear concise and precise speech) Excellent written communication (primarily email and account notation).successful listening enough mathematical knowledge, required for their particular role Sound judgment and decision making Good keyboard typing and computer literacy High attention to detail skillto multi-task, set priorities In depth knowledge of collection techniques..Customer service Negotiation skills & conflict resolution Tenacity and resilience Dispute resolution Project management Understands the customer their needs - delivering what s promised Treats customers as valued respected important individuals Actively supports initiatives to improve sales and reduce costs and waste Delivers expected results, meets KPI s Applies procedures to meet necessary regulatory/legal standards Minimises risk, seeks information/support when the answer to a decision is not straightforwardScope Supervisory/ Management Responsibility: N/A.Reports to Team Manager Relationships: o Internal - All internal departments.o External - Customers and Clients.Work Environment Office environment.DisclaimerThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this new vacancy. Employer reserves the right to modify this new vacancy description including by adding, removing and altering job duties. To Apply Please send your CV ..........

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    15/10 - Inbound Customer Service Advisor    Location: North West Oldham Chadderton Lancashire ... Jobs

    Key points: A leader in delivering globalwide solutions to the biggest brands is looking to recruit new talent to be working with their busy customer care team. If you are passionate about delivering excellent service and want to be working with a fast growing company with plenty of opportunity, this is the job for you We are seeking to employ and looking for advisors to be working with our vibrant contact centre and deliver the highest level of service while representing The prospective employer s prestigious brands. On a daily basis this will involve working with a gifted and established team to field inbound calls, identifying customer needs, making recommendations and updating our customers. Working in an efficient and enterprising contact centre Your job duties will include being responsible for: Acting as a first point for phone and e-mail contact and taking a proactive approach to the resolution of queriesEnsure service of the highest quality is provided to customersIdentify issues and work with business to improve processesMaximising service through successful resolution of calls and emailsEnsuring all duties are carried out in accordance with company and client requirementsDemonstrate a professional phone manner and possess the skilland organisational skills to make sure that all enquiries are handled efficiently and courteously."Go the extra mile" and full commitment to providing excellent customer serviceIdentify issues and work with business to improve processesConsistently demonstrate behaviours which reflect the Company Ethos and act as an example at all times The successful jobseekers will: Have exemplary conversational and conversation discuss issues and skillto positively interactBe well organized with good time managementBe able to multi task in a fast paced environmentBe enthusiastic, able to work on your own and proactiveHave a good knowledge of Microsoft Office (Word/Excel/Outlook)Must have excellent English, Maths and keyboard skillsFriendly and polite with experience in dealing with internal and external customersCustomer focusedFlexible and adaptableTeam Player With sensational career opportunities in customer service this is a genuinely unmissable opportunity to be working with an inventive, pioneering and innovative brand that prides itself on delivering the highest level of service to consumers and clients. Forty hours per week £7.50 - £8.60 per hour We have immediate interviews and start dates available so make an application today or contact Sarah Jones for more and comprehensive information and details. Key Skills Customer Service - Inbound Calls - Customer Care - Contact Centre ..........

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    15/10 - Customer Service Assistant    Location: Manchester North West Lancashire ... Jobs

    Key points: Customer Service Role in Manchester City Centre: No Experience in Customer Service Required We are offering a motivating and challenging job opportunity for a gifted and driven Customer Service Assistant to be working with our team in Manchester at this exciting time in our evolution For the right jobseeker for this new vacancy there will be boundless opportunity for customer service / career & self development within our buzzing Manchester office, situated in the heart of China Town. This Customer Service role will use your shining personality and determination to give each and every customer with the highest standards of customer service at our events across the City.At The Colour Yellow, we exist for the sole purpose of providing honest, accurate and actionable advice to all of our customers. Don't fret Keep your hair on NO EXPERIENCE IN CUSTOMER SERVICE IS NEEDED as the employee will be provided with all the support and training you need to see you growin this Customer Service role. To join us on our journey, all we need from you is: Commitment to learning and developing (daily). Impeccable conversation discuss issues and skillto positively interact Shining and magnetic confidence Ambition to progress from this entry level role into our in house Management Training Programme The desire to be a part of lively and supportive team If you got it, flaunt it Apply below with a copy of your up to date CV to be considered for this Customer Service position. All successful jobseekers will be contacted to attend an appointment with our managers and management personnel withintwo working days, so keep your eyes out for an e-mail from us with instructions of the next step and you will also receive a phone call from our Recruitment Manager Tash GOOD LUCK Customer Service Assistant - Customer Service Legend - Customer Service Advisor - No Experience in customer service Needed although earlier excperience is always fabulously useful ..........

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    15/10 - Customer Service Assistant Blackburn    Location: Blackburn North West Lancashire ... Jobs

    Key points: Would you like Tea or Coffee with that? No, this isn t an ad for a coffee shop - although with 2, 400 shops in the UK, you could be forgiven for thinking that. In fact, for our customers, coming into a William Hill shop isn t just about placing a bet and picking up their winnings, it s knowing they ll get great customer service from a friendly face and maybe even the odd tea or coffee. We re looking for Customer Experience Assistants for our shops. The Candidate ll need to talk to our customers about what we do - but don t worry if you re not sure about your nap from your nailed on just yet, we ll give you all the training you ll need. Happy working in a team or on your own you ll show pride in your work, making sure the shop always looks the part and open to taking on more and more responsibility (like opening up and closing down). Perks of the job The Candidate ll have plenty of chances to progress and we ll support you in taking the next steps in your career - either Shop Manager or into a Head Office role.There s a whole pack of benefits, including an extra day off on your birthday, high street discounts and subsidised travel. required Skills/Behaviours If you re over 18, go ahead and apply. We look send to hearing from you. ..........

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    15/10 - Customer Service Advisor    Location: Rochdale North West Lancashire ... Jobs

    Key points: Customer Service Advisor - Immediate Start£15k salary + bonus OTE £17-18kMiddleton The prospective employer is one of the UK's largest companies in their sector located in the Middleton area, close to all public transport networks. As a result of continued growth and expansion into exciting new markets, an opportunity has been created for motivated and creative individuals to be working with the team, with a view for an immediate start, taking calls from existing customers. We're offering a generous pay and excellent commission structure (primary salary of upto £15000k + Commission & Bonus incentives incentives). You'll also benefit from 28 days paid holiday, incentives, company sponsored healthcare, discounts, on-site restaurant and free parking. There are also lots of fun social activities and team events for you to get involved in To find out more or apply deliver your curriculum vitae (CV). Randstad Business Support acts as an employment business when supplying temporary staff and as an employment organisationwhen introducing jobseekers for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone. Why not listen to some of the inspiring stories from our jobseekers and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit to find out what you could become. ..........

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