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Typical Job ad below for Burnley or nearby locations (shown as example for job requirements and responsibilities):


Example vacancy only:
Customer Service Advisor

As part of its growth strategy, our near by based client now has a vacancy for a pro-active customer service advisor.
the employee will be targeted on the number of calls made each day, but the priority was to build and maintain strong relationships with valued customers.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1. The role will involve contacting existing customers in order to establish future service requirements, from type and frequency of contact to determining future sales opportunities.
2. Hours:
Weekdays, 9. Many opportunities within the organisation. 30am to 3pm Salary:
£14,000 - £16,000 per year DOE (pro rat

  • Laura Hartley Recruitment Ltd was operating as an employment agency.
    (N.B. Customer Service Advisor is shown for research purposes only.)
    *Proactively contacting existing customers and building a strong rapport *Targeted on the number of customer care calls made each day *Updating details on Sage ACT database *Identify sales opportunities *Liaise with technical team in order to satisfy customer enquiries Required:
    *Excellent telephone manner *Excellent customer service skills *Good IT skills (CRM software knowledge would be an advantage) *Familiar with working to targets *Ability to work on own initiative In return, our client offers sensational working conditions, in family feel environment and a newly refurbished office
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    Updated: 21/02/17

    11/02 - Internal Sales/Customer Service    Location: Burnley North West Lancashire ... Jobs

    Key points: The prospective employer is a progressive, innovative organisation located in located in the Burnley area. Founded over Twenty years ago, the company has grown to be one of the leading electrical wholesale and facilities management companies in the UK. Due to continuous growth, they are seeking to employ and looking for a tenacious Internal Sales Executive to be working with their team. The ideal jobseeker for this new vacancy will have the skillto produce new business for the company through qualified leads. Working closely with the sales team, the employee will be responsible for managing the diary of an Area Sales Manager making appointments with existing and potential customers. Duties:.Responsible for enhancing relationships with existing customers to maximise retention.Establish connections with new customers/clients.Diary management, with exceptional organisation skills.Updating meeting notes on the system..Selling the company s products and services with all customers.Researching new business leads and making first appointments.Co-ordinating customer enquiries sending out quotations and following up quotations to close the sale.Working to targets and KPI s The Ideal Candidate:.B2B sales experience.Objection handling.Be able to confidently attract, keep and develop existing and new clients.Qualify and clean the customer database.Have a professional phone manner.Be enthusiastic and a able to work on your own.Have a drive to achieve targets.Be proficient on Microsoft Office.Have an understanding of social media The prospective employer is offering an attractive salary of up to £18, 000 pro rata plus commission. This role is available across a range of part-time, flexible and full time hours. For more and comprehensive information and details, Contact Louisa Ellis ..........

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    12/02 - Trainee Customer Service Trainer    Location: Burnley North West Lancashire ... Jobs

    Key points: Trainee Customer Service Trainer Burnley Upto £20k per year Due to continuing business success and growth the employer has a sensational opportunity available for a Trainee Customer Service Trainer to be working with their company and business Development Centre in Burnley. This role would be ideal for a Customer Service/Sales executive who is seeking a step in to the Training global As their Trainee Customer Service Trainer Your job duties will include being responsible for preparing all new Customer Advisors by conducting orientation to the business sales enquiry process developing individual coaching plans, as well as providing resources and help to the Business Development Centre managers and management personnel. The Candidate will also be responsible for: Manage staff within the training area, create specific targets, quality checkthe work and manage the team successfullyGenerate reports on performance, various KPI s and metrics as set out by management, listen to calls and quality managementCreate continuous process improvement initiatives to increase efficiency, help reduce staff turnover drive conversions and increase profitability by directly impacting on number of opportunitiesTrain coach and mentor new starters in the process and functions of the BDCImprove training successfulness by developing new approaches and techniquesUnderstand and demonstrate tremendous customer care and rapport buildingTo actively capture data, process and refer enquires to the sales team by gaining appointmentsPersonally give excellent standards of customer service and findcustomer needsManage, respond and log all incoming email sales enquires on appropriate systems The ideal Trainee Customer Service Trainer: Be confident and able to work on your ownHave good verbal, written and electronic conversation discuss issues and skillto positively interactBe well organised and have a passion for customer satisfactionPossess leadership skills and a good team playerHave the skillto build rapport quicklyBe computer literateWork well to targets and deadlinesPossess an excellent phone mannerGood Customer service skills are a must If you have a desire to progress in to the global of training, if you have the skillto build relationships at all levels and enjoy developing others then this is the right role for you ..........

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    12/02 - Customer Service/ Clothing Repair Technician    Location: Burnley North West Lancashire ... Jobs

    Key points: The Vedas Group are proud to be working with a Family run Business in the Burnley Area Your Duties will include:- Dealing with customer inquiries over the phone and face to face, so a polite and professional manner is vital. A good all round knowledge of I.T. is sought as the employee will be using the companies bespoke data software. As well as helping out with any repair jobs that may be expected. A knowledge of Technical Clothing is preferred but not required as full training will be given. Hours of work will be Monday - Thursday 8.30 - 5pm and Friday 8.30 - 1.00 pm - with a possibility of Monday - Thursday for the ideal jobseeker..Shortlisting: If you are shortlisted for this new vacancy vacancy offer we will contact you within 5 working days of your application. Register: View all the most up to date jobs on our website. Register in just a few clicks. Follow us on Twitter and LinkedIn for instant job alerts. Search 'The Vedas Group ..........

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    16/02 - Customer Service Advisor (Dutch Speaking)    Location: Burnley North West Lancashire ... Jobs

    Key points: Staff UK are currently employing for a Dutch Speaking Customer Service Advisor for The prospective employer located in Burnley. We are seeking to employ and looking for somebody to carry out the following responsibilities - Dealing with Customer queriesManaging Customer ordersLiaising with couriers and tracking customer deliveriesDealing with emailsResolving complaints The ideal jobseeker for this new vacancy should have - Fluent experience in Dutch (verbal, listening and written)The ambition to learn new skills quicklyThe skillto work to tight deadlines If you are seeking to employ and looking for an exciting, rewarding position apply with an updated CV. ..........

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    10/02 - Customer Service Assistant Burnley    Location: Burnley North West Lancashire ... Jobs

    Key points: Would you like a tea or coffee with that? No, this isn t an ad for a coffee shop - although with 2, 400 shops in the UK, you could be forgiven for thinking that. In fact, for our customers, coming into a William Hill shop isn t just about placing a bet and picking up their winnings, it s knowing they ll get great customer service from a friendly face and maybe even the odd tea or coffee. We re looking for the very best in customer service, therefore we refer to your role as a Customer Experience Assistant as that s what it s all about the experience. The Candidate ll need to talk to our customers about what we do - but don t worry if you re not sure about your nap from your nailed on just yet, we ll give you all the training you ll need. Happy working in a team or on your own you ll show pride in your work, making sure the shop always looks the part and open to taking on more and more responsibility (like opening up and closing down). We currently have opportunities in the Burnley areas. Perks of the job The Candidate ll have plenty of chances to progress and we ll support you in taking the next steps in your career - either shop/field management or into a Head Office role.There s a whole pack of benefits, including an extra day off on your birthday, high street discounts and subsidised travel. If you re over 18, go ahead and apply. We look send to hearing from you. ..........

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    Asda jobs in the area of Burnley

    13/02 - Customer Service Advisor    Location: Manchester North West Lancashire ... Jobs

    Key points: Reed are currently working in partnership with the fastest growing security company in the UK. The company has now been going for 5 years and is going from strength to strength and due to these exciting times they are looking to growtheir team at their head office in North Manchester. The company are now looking to growtheir customer service team by employing multiple Customer Service Agents on a permanent basis. The purpose of the vacancy is to be the first point of contact for their customer s and their partners. Role: Customer Service Agent Remuneration is £17, 000-£18, 000 Job offer is situated in North Manchester (Public transport accessible)Hours: Shift pattern works on a 4 days on 4 days off basis. The shifts can either be 7am-7pm OR 7pm-7am. The client is seeking individuals who can think on their feet using initiative and common sense to changeto the customers need. If you have sensational customer service skills along with a good team ethos this could be a great opportunity for you to get involved with a brilliant organisation. If you would like to make an application or find out more in complete confidence then call 0161 817 3900, email or apply online.Reed Specialist Recruitment Limited is an employment organisationand employment business ..........

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    12/02 - BRAND NEW! Customer Service Start Today!    Location: Manchester North West Lancashire ... Jobs

    Key points: BRAND NEW Customer Service - Start Today

    Customer services & Sales openings available for immediate start.

    What's the customer service job about?

    It's simple, we'll teach you to manage all aspects of customer service and sales. The Candidate will be interacting with our customers on a day-to-day, fulfil customer enquiries, promote products and services and complete customer sales.

    Having only been established for a few months, Havoc have already been recognised by industry leaders and recently rewarded as the top upcoming sales company in the UK.

    But wait... worried about your experience? That's ok, we're new to this too Havoc are on the hunt for young fresh talent, someone that is mouldable, open to learning and sure up for a challenge

    Apply today and let's start this journey together

    Just hit 'make an application today' and deliver your curriculum vitae (CV) over ..........

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    11/02 - Customer Service Advisor    Location: Halton North West Runcorn Cheshire Lancashire ... Jobs

    Key points: Customer Service Advisor Job offer is situated in Runcorn Remuneration is £15, 000 - £18, 000 basic + £3200 performance bonus Contract: Full time, Permanent The employer is an established and leading insurance provider located in Runcorn who are looking to recruit an enthusiastic Customer Care Agent to be working with their expanding team. The role involves dealing with inbound calls from existing customers and is offered on a permanent contract. The role is paying a starting primary salary up to £18, 000 per year dependant on experience plus an extra £3200 bonus. The Candidate need to be flexible to work Monday to Saturday on a flexible rotation basis. The Important job duties of a Customer Care Agent are:.Dealing with inbound calls dealing with a variety of customer service related enquiriesCapturing information onto the in house system and data inputValidating insurance policies by checking complianceDealing with mid-term adjustmentsQuery handling in response to customer requests with the support of clear information and providing professional customer serviceUndertaking the duties of this role in accordance with the regulatory and scheme guidelinesDealing with customers who are wishing to cancel a policy This is an amazing opportunity for a customer focused Customer Care Agent to be working with a reputable, successful expanding company with clear opportunities for progression and development. If you feel this role is right for you and are available to start work immediately then apply without delay. Keywords: customer service helpdesk client care insurance call centre inbound. Search is an equal opportunities recruiter and we welcome applications from all suitably qualified or qualified jobseekers, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. ..........

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    12/02 - Export Customer Service Clerk    Location: Halton North West Widnes Lancashire ... Jobs

    Key points: An opportunity has arisen for an Export Customer Service Clerk to be working with this growing branch of a national company. They are employing due to increased volumes and need the right person to be working with their team. The role will involve you being the first point of contact for customers and shipping companies alike. Your job duties will include being responsible for taking bookings for deep sea exports, ensuring the correct shipment procedures are carried out together with the necessary, accurate documentation to include bills of lading and letters of credit. The Candidate will also be responsible for keeping customers updated as to when their shipments will arrive. With a strong, current background in sea exports, jobseekers must be able to showstrong customer service skills, good communication and a strong attention to detail. This role is working in a small team so the right personality is imperative. Successful jobseekers will be able to take on the responsibility of the vacancy, have great problem solving skills, be able to work under pressure and on their own initiative whilst maintaining a professional and superb customer focus. This is a good opportunity for a talented and knowledgable jobseeker for this new vacancy who wants to really add value to this team and where you can see the results of your work impacting the success of the branch. The company is a place where everyone works together and your skillset will be used to the maximum. For further details contact Ross Recruitment ..........

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    12/02 - Customer Service Representative Blackpool    Location: Blackpool North West Lancashire ... Jobs

    Key points: For more than Forty years MAXIMUS has worked with governments, employers and healthcare practitioners around the global to give critical health and employment support for people that need it most. The Health Assessment Advisory Service run by Centre for Health and Disability Assessments (CHDA) performs assessments, including Work Capability Assessments, in England Scotland and Wales for Department for Work and Pensions (DWP). The purpose of Work Capability Assessments is to understand how long-term illness or disability affects people s skillto work arranges and carries out assessments for DWP. The purpose of the assessment is to understand how an illness or disability affects a person s daily life. After the assessment, DWP makes the decision as to whether the individual will receive any benefits. We are seeking to employ and looking for a friendly and patient Customer Service Representitive to work in our customer facing site in Blackpool this role will be a mixture of Admin and Customer Service. Main Vacancy responsibilities: Assists customers with completion of forms including expense claims.Prepares and maintains rooms and equipment to make sure they are ready for the Medical Practitioner and customers.Works with other teams, team leaders and medical practitioners to make sure cohesion within unit and work flow progression.Uses in-house computer system to update records accurately.Provides cover at other sites on occasion.General administrative duties as required.Other ad hoc duties as required. Desired Requirement: Demonstrable experience in an administrative or customer service position.Microsoft Word Excel and Outlook.Good conversation discuss issues and skillto positively interact able to communicate with stakeholders, on a day to day basis, in a clear caring and professional manner.Clear attention to details in relation to office administration duties, e.g. updating spread sheets with clear and accurate information.Ability to manage filing in a clear and logical structure to make sure relevant information is documented in a consistent manner.Able to show prioritisation skills when multi-tasking.Ability to deliver work to set targets and specified to work on your own: able to work unsupervised and uses own initiative.Demonstrate a positive enthusiastic approach to solve problems.Proven skillto make logical and solid decisions ..........

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    12/02 - Customer Service Advisor Warrington    Location: Warrington North West Lancashire ... Jobs

    Key points: Customer Service - Complaints £18, 000 per year starting salary Permanent agreementAt Ombudsman Services, we are highly motivated to attract the very best talent to deliver an excellent service and experience to consumers and in support of this, we are delighted to introduce a number of full time job opportunities to be working with our Enquiries contact centre as a Customer Service Advisor handling complaints. These opportunities are available on a full time, permanent basis, with a starting date of 20th March 2017 and will be based across our two sites at Daresbury Park and Wilderspool Park, both in Warrington. There will be a three week classroom induction which will be based at the Daresbury Park site, Monday - Friday, 9.00 am - 5.00 pm. The Enquiries team is at the heart of our business and we are seeking to employ and looking for jobseekers who can demonstrate a strong motivation for and experience from a customer focused ideally complaints handling background with great IT skills and administration. A successful Customer Service Advisor at OS will excel in handling complaints in mainbusiness sectors, whilst contributing to the delivery of high quality service and communicationfor Consumers contacting OS. Our Customer Services Advisors have direct contact, via phone, email and letter with members of the public who are currently experiencing frustrations with on-going (sometimes lengthy) complaints processes with their service providers. Our values are mainto how we do things at OS and our commitment to excellent quality service comes from our passion for putting things right. The Candidate will be offered an exciting career in a learning, inquisitive culture where we work together and are trusted to make a difference every day. The role of our Customer Service Advisor is a pivotal complaints handling role in the business and one that demands composure, resilience and a considered approach. For this reason it is imperative that we findand appoint Customer Services Advisors who have: Outstanding customer service skilland complaints handling skills Demonstrable customer service experience within a similar customer service-based environment, with the skillto efficiently and successfully process consumer enquiries through a variety of channels i.e. digitally, phone, email, post & social media. skillto accurately capture all the relevant data and details of a complaint through open communication and consideration Excellent written conversation discuss issues and skillto positively interact, grammar and punctuation A positive 'can do attitude along with the skillto stay impartial yet empathetic Resilience when dealing with a high volume of complaint calls each day Hours of work are 37.5 hours per week on the following working pattern: Monday - Friday 12.00 pm - 8.00 pm The closing date for applications will be Monday 13th February 2017 by 5pm with a starting date of Monday 20th March 2017. All CV s wil ..........

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    12/02 - Customer Service / Sales Assistant Full Training    Location: Manchester North West Lancashire ... Jobs

    Key points: Customer Service / Sales Assistant - Full Training Glowing Global is seeking jobseekers for customer service and sales openings This opening is entry-level with the possibility of fast advancement for the right jobseeker. Candidates will be trained in customer service, sales, team leadership and office management - so this is a huge opportunity for the right person The Candidate would be responsible for: - Sales and new customer acquisition - Improving existing customer retention - Providing superior customer service - Managing customer relations professionally - Representing clients with passion and integrity Successful jobseekers should have: - Prior sales experience (preferred) - Prior customer service experience (preferred) - A desire to work and contribute in a team-based environment - exemplary conversational and conversation discuss issues and skillto positively interact and a professional image Recent college grads as well as career changers are encouraged to make an application. To be a member of our team, apply today Based in Manchester at Glowing Global we identified a gap in the market for more personalised marketing strategies. We employ face to face promotional marketing / sales campaigns. Glowing Global are seeking to employ and looking for enthusiastic and aspiring people with a willingness for professional and personal growth. All our sales openings are face to face as we believe we can give a better service for The prospective employers so we target potential customers where they live, shop and work, through B2B, residential and events, so opening is not located in a office. Your earnings will be commission only as The prospective employers only pay us for the new customers we provide. For Consideration: Please deliver your curriculum vitae (CV) through the online application process by clicking the "make an application today" button below. We will be in contact with successful jobseekers as soon as possible. Successful jobseekers will be invited for an initial face-to-face sit down with a member of our managers and management personnel. As this is a self-employed opening a handful will then be selected for a follow up observational day in the field where you ll get a change to experience first hand what s involved in promoting The prospective employer s products and services. This is a voluntary day to help us both make an educated decision about your compatibility with our opening, therefore participants will not be entitled to compensation for their time & travel. ..........

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