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Typical Job ad below for Burnley or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Advisor

As part of its growth strategy, our near by based client now has a vacancy for a pro-active customer service advisor.
the employee will be targeted on the number of calls made each day, but the priority was to build and maintain strong relationships with valued customers.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1. The role will involve contacting existing customers in order to establish future service requirements, from type and frequency of contact to determining future sales opportunities.
2. Hours:
Weekdays, 9. Many opportunities within the organisation. 30am to 3pm Salary:
£14,000 - £16,000 per year DOE (pro rat

  • Laura Hartley Recruitment Ltd was operating as an employment agency.
    (N.B. Customer Service Advisor is shown for research purposes only.)
    Duties:
    *Proactively contacting existing customers and building a strong rapport *Targeted on the number of customer care calls made each day *Updating details on Sage ACT database *Identify sales opportunities *Liaise with technical team in order to satisfy customer enquiries Required:
    *Excellent telephone manner *Excellent customer service skills *Good IT skills (CRM software knowledge would be an advantage) *Familiar with working to targets *Ability to work on own initiative In return, our client offers sensational working conditions, in family feel environment and a newly refurbished office
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    Updated: 7/12/16


    26/11 - Senior Customer Service / Receptionist    Location: Burnley North West Lancashire ... Jobs

    Key points: The prospective employer a national manufacturing company is looking to recruit an enthusiastic, positive and flexible Senior Customer Service / Receptionist to cover their very busy switchboard and front desk. Vacancy responsibilities will include answering all incoming calls, send callers to the appropriate extension develop and keepproductivity at all times, deal with outgoing post, sign in/out visitors, give admin support as and when required. earlier work practical knowledge of working in a client-focused environment would be an advantage. In addition you will have the skillto work under pressure, possess a can-do attitude towards work and possess good interpersonal skills and an excellent phone manner. This is a sensational opportunity to be working with a great company offering a relaxed and flexible working environment together with a full benefits package ..........

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    21/11 - Customer Service / Sales Administration Manufacturing ...    Location: Burnley North West Lancashire ... Jobs

    Key points: Role: Customer Service / Sales Administration Advisor Area: Burnley Sector: Packaging Role Type: Perm Start: Immediate The prospective employer The employer is seeking a Technical Customer Service Team Member for a motivating and challenging job opportunity within the Customer Services team of an established packaging business in Burnley. This role will focus on delivering a customer service in a enterprising and progressively send thinking environment. The role will make you the internal point of contact for their customer base, working and supporting both the internal and external teams to achieve business objectives and service goals. The Candidate will also be responsible for the following.New product enquiries / introductions, Prices for quotations, assisting designs and specifications to Customer.Customer forecasting and forward-planning in line with demand. Pro-actively reviewing customer requirements in order to maximise service and minimise aged stock levels.Building strong working relationships with internal Production Teams and CustomersCustomer liaison building strong relations, gaining insight to their company and business. Maintaining a high standard of communication regarding orders or answering any other queries that may arise at either the company s or customer s directive. Role Requirements The Candidate will be Computer literate, with a good working knowledge of Microsoft Office software (particularly Excel, ideally advanced Excel).Excellent attention to detail and communicative abilities both written and oral.Ability to prioritise & manage own workload and also work as part of an established team.Able to work under pressure, achieve deadlines and use initiative.Previous Customer Service experience and a flexible, adaptable approach.previous work experience in the Printing and / or Packaging industry is highly desirable. This role is being managed by Pro Start Solutions. We are a perm only recruitment business and specialise in the supply of quality jobseekers into the FMCG sectors. In the first instance, either make contact or send CV Details for consideration for this role. We look send to hearing from you. ..........

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    18/11 * - Senior Customer Service / Receptionist    Location: Burnley Lancashire Jobs

    Key points: The prospective employer, a national manufacturing company is looking to recruit an enthusiastic, positive and flexible Senior Customer Service / Receptionist to cover their very busy switchboard and front desk. Vacancy responsibilities will include answering all inbound calls, send callers to the appropriate extension, develop and keepproductivity at all times, deal with outgoing post, sign in/out visitors, give admin support as and when called for. earlier work experience of working in a client-focused environment would be an advantage. In addition, the employee will have the skillto work under reasonable pressure, possess a can-do attitude towards work and possess good interpersonal skills and an excellent telephone manner. This is a sensational opportunity to join a great company offering a relaxed and flexible working environment together with a full benefits package ..........

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    26/11 - Customer Service / Sales Administration Manufacturing ...    Location: Burnley North West Lancashire ... Jobs

    Key points: Role: Technical Customer Service Advisor Area: Burnley Sector: Packaging Role Type: Perm Start: Immediate The prospective employer The employer is seeking a Technical Customer Service Team Member for a motivating and challenging job opportunity within the Customer Services team of an established packaging business in Burnley. This role will focus on delivering a customer service in a enterprising and progressively send thinking environment. The role will make you the internal point of contact for their customer base, working and supporting both the internal and external teams to achieve business objectives and service goals. The Candidate will also be responsible for the following.New product enquiries / introductions, Prices for quotations, assisting designs and specifications to Customer.Customer forecasting and forward-planning in line with demand. Pro-actively reviewing customer requirements in order to maximise service and minimise aged stock levels.Building strong working relationships with internal Production Teams and CustomersCustomer liaison building strong relations, gaining insight to their company and business. Maintaining a high standard of communication regarding orders or answering any other queries that may arise at either the company s or customer s directive. Role Requirements The Candidate will be Computer literate, with a good working knowledge of Microsoft Office software (particularly Excel, ideally advanced Excel).Excellent attention to detail and communicative abilities both written and oral.Ability to prioritise & manage own workload and also work as part of an established team.Able to work under pressure, achieve deadlines and use initiative.Previous Customer Service experience and a flexible, adaptable approach.previous work experience in the Printing and / or Packaging industry is highly desirable. This role is being managed by Pro Start Solutions. We are a perm only recruitment business and specialise in the supply of quality jobseekers into the FMCG sectors. In the first instance, either make contact or send CV Details for consideration for this role. We look send to hearing from you. ..........

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    7/12 - Asda jobs in Burnley

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    09/11 * - Customer Service Trainer    Location: Burnley Jobs

    Key points: Have you a passion for training but lack challenge in your current role? If so Perrys are employing for a Customer Service Trainer and we want to hear from you Perrys are a well known leading automotive commercial retailer with a turnover in excess of £700m. Established in 1908 Perrys is a nationwide franchised dealer group with 51 dealers nationwide in 29 locations. We cover 13 of the UK s leading car manufacturers. At Perrys we offer comprehensive training schemes, commitment to people and a desire to help everyone in our team achieve their personal best. We're seeking to employ individuals who can put our ethos of 'People First', into everything they do. As a Perry's employee, you'll be encouraged to motivate others and work as part of a collaborative team. Due to continuing business success and growth we now have a sensational opportunity available for a Customer Service Trainer to join our Business Development Centre in Burnley. What will I be responsible for? As our Customer Service Trainer Your job duties will include being responsible for preparing all new Customer Advisors by conducting orientation to the Perrys sales enquiry process; developing individual coaching plans, as well as providing resources and help to the Business Development Centre management team. the employee will also be responsible for: - Manage staff within the training area, create specific targets, quality checkthe work and manage the team successfully - produce reports on performance, various KPI`s and metrics as set out by management, listen to calls and quality management - Create continuous process improvement initiatives to increase efficiency, help reduce staff turnover, drive conversions and increase profitability by directly impacting on number of opportunities - Train, coach and mentor new starters in the process and functions of the BDC - Improve training successfulness by developing new approaches and techniques - Understand and demonstrate tremendous customer care and rapport building - To actively capture data, process and refer enquires to the sales dept and sales team by gaining appointments - Personally give excellent standards of customer service and findcustomer needs - Manage, respond and log all inbound email sales enquires on appropriate systems The ideal Customer Service Trainer: - Be confident and self-motivated - Have good verbal, written and electronic communication skills - Be well organised and have a passion for customer satisfaction - Possess leadership skills and a good team player - Have the skillto build rapport quickly - Be computer literate - Work well to targets and deadlines - Possess an excellent telephone manner - Good Customer service skills are a must In return for your hard work, the employee will be entitled to a competitive basic salary of £16, 000 - £18, 000 with an OTE of £18, 000 - £22, 000. If you feel you have the skills ..........

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    Asda jobs in the area of Burnley

    29/11 * - Customer Service Case Handler    Location: Blackburn Jobs

    Key points: Customer Service Case Handler Blackburn £15.5k salary Monday - Friday between 8am and 6pm Immediate assessment -- Immediate start We are working with a large name in their industry. They are employing for a number of Inbound Customer Service Case Handlers to join their expanding team based in Blackburn with a view for an immediate start. Duties
    * Delivering exceptional customer service to a range of customers
    * Dealing with customer enquiries, issues and complaints in a professional manner
    * Acting as first point of contact
    * Escalating calls where appropriate
    * Providing first line support Skills
    * Experience of working in a customer service environment
    * Able to stay calm under reasonable pressure
    * A confident communicator, always happy to help
    * Eager to work in a fast paced environment, dealing with a variety of customers Shifts are Weekdays between 8am-6pm. Full training is provided to ensure you are prepared fully for the role with help and support provided on the job. If this sounds like you and think this role would be of interest, apply with your CV. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment organisationwhen introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become ..........

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    22/11 - Customer Service and Sales Advisors Call Centre    Location: Manchester North West Lancashire ... Jobs

    Key points: Call Centre Customer Servcie and Sales - Start ASAP Snap shot: We are seeking to employ and looking for experienced Call Centre Customer and Sales Advisors to be working with a well established call centre in the Stockport area. These roles involve taking and making calls to existing customers so earlier customer services and / or sales experience - either within a Call Centre or a retail environment - is highly desirable. The company: A well established Call Centre with excellent training and staff development. Excellent progression available to those who want to develop a career within a Call Centre. Fun and vibrant working environment with loads of incentives and nights out. The role: Taking inbound customer service calls and making out bound calls to the customers of an established and leading UK mobile phone company, helping them with their queries and up-selling extra products and services. This is a target driven position that requires tenacity, resilience and exemplary conversational and conversation discuss issues and skillto positively interact The package: £14, 000 - £18, 000 depending on experience + £300-£500 per month bonus + Benefits You: Call Centre experience is not required for this role. What is sought is that you are a confident and outgoing person with excellent verbal conversation discuss issues and skillto positively interact. Hard working and motivated you will enjoy working with customers and will be driven to hit target and earn bonuses. earlier success working towards sales targets is highly desirable for this role. What next? Apply online and we will be in touch with all jobseekers. Us: We are experts in call centre recruitment in the Manchester area. As a proud REC member all of our staff are members of the Institute of Recruitment Professionals and are focused on delivering the highest quality recruitment service. Key words: call centre, contact centre, call centre jobs in Manchester contact centre jobs in Manchester call centre sales, sales advisor sales agent, call centre sales, mobile phone sales, sales jobs in Stockport, call centre jobs in Stockport. ..........

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    20/11 - Customer Service Advisor Warrington    Location: Warrington North West Lancashire ... Jobs

    Key points: DescriptionPearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the global. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the global s most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career we are now hiring for a Customer Service Agent to be working with our team located in Warrington.Pearson VUE is a business of Pearson the global's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON NYSE: PSO).We believe in equal opportunity and employ people solely on the basis of their skills and abilities.Pearson VUE Europe Middle East and Africa (EMEA) Customer Services provides support for customers, with contact taking place mainly via in-bound calls, but also via other means. Key Vacancy responsibilities give support for customers, by acting as a first line contact for in-bound requests received via phone, email, steady mail and fax.Deliver the highest level of customer service to internal and external customers at all times.Trouble shoot customer issues, owning them until a full resolution has been obtained.Undertake a variety of tasks associated with the high service delivery of our customers. Equally they will be expected to keepall documentation and train others on key aspects of the vacancy.Process all data in line with business standards and Data Protection.Contribute to the review, amendment and implementation of improved procedures, processes and standards that increase efficiency and successfulness.To work as part of a co-ordinated group, under the direction of a Team Leader to make sure we meet internal and external regulatory or statutory requirements and deliver high levels of customer service.Use SharePoint to understand and follow policies, procedures and work instructions.Ensure all Pearson VUE generic policies held on SharePoint are adhered to at all times. In addition to this be aware and adhere to specific Customer Service Centre guidelines.Cover other roles within the Customer Service Centre as and when needed. Key Activities As required dependant on team, process jobseeker for this new vacancy test booking requests, information requests, queries, requests for materials, etc.Input accurate customer information on to the database.Contact other departments or utilise information as necessary to obtain and give information as requested by jobseekers.Make outbound calls to resolve and / or follow up with customers. required Experience & Qualifications earlier customer service experience.Customer focused.exemplary conversational and conversation discus ..........

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    18/11 * - German Customer Service Operator Bolton    Location: Bolton Jobs

    Key points: We have an exciting job opportunity available as a German Customer Service Operator based in Bolton. It is to represent our client in their newly refurbished office. This is a full-time temporary role beginning as soon as possible until the New Year in January to cover their busy Christmas period. There is a possibility for the agreementto become full time. the employee will be joining their current customer service team dedicating to resolving a range of inquiries ranging from sales, billing, troubleshooting, service change requests etc. This role involves communicating to customers via live help platform and responding to emails. To give support and advice to customers who have placed an order using the online services through the website. Contact customers and clients via email and on expert software. To follow set procedures and processes in order to give the best customer service practical working experience. The hours (working) are from 9:00 - 5pm from Weekdays. It is paying £10p/hr. They are seeking to employ individuals with: • Fluency German (spoken, written and reading level) • Professional working standard English • Good typing skill • Accurate keyboard skills • Have the skillto multi-task • Able to work in a team and work well with others If the role is any interest to you, make an application today with your latest CV ..........

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    24/11 - Customer Service Reference Chaser    Location: Manchester North West Lancashire ... Jobs

    Key points: We are currently working with a large established Company located in Manchester City Centre who is looking to growtheir screening and vetting team. Please only apply if you are confident that the employee will be able to pass a credit check.The employer is seeking a talented and knowledgable customer service jobseeker for this new vacancy who has practical knowledge of working in a dynamic call centre environment, or who is familiar with working to targets. The Candidate would be responsible for the successful completion of vetting and referencing for all new jobseekers within a service level agreement. The role demands a high level of accuracy to make sure files and all the necessary regulations are managed and achieved to a highest standard. The role is full time: Mon - Fri 16:00 - 22:00The successful jobseekers will be expected to take on a variety of responsibilities, which are listed below:- working in accordance with company's procedures and have full responsibility to manage the referencing of new jobseekers files, - contacting references as detailed on application forms, - sending and chasing references, - compiling an accurate reference database of contacts, - ensure references complies with current clients standard- ensure references are obtained within agreed SLA targets, - Investigate discrepancies or any adverse information highlighted on the referenceThis is not a sales role but you must be comfortable with making a large volume of outbound calls on daily basis to chase references and be used to working to KPI targets.The job is ideally to start the job immediately so jobseekers applying must be available immediately.Reed Specialist Recruitment Limited is an employment organisationand employment business ..........

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    23/11 - VAC15340 Customer Service Specialist    Location: Manchester North West Lancashire ... Jobs

    Key points: Customer Service Specialist West Manchester£18, 000 - £20, 000Gibson Hollyhomes are currently employing for a Customer Service Specialist for a high end luxury brand in West Manchester. Duties give quality communication for all aspects of customer service give clients with accurate information and advice making them feel unique and valued Deal with customer dissatisfaction in line with brand ethos and values Work closely with internal and external departments Use in-house database and systems to process customers information Produce reports Build successful relationships with clients and retailers Develop bran knowledge to respond to client enquiries.For this role you must be able to use various computer and phone systems and have experience working with in a customer focussed role. Preferably the ideal jobseeker for this new vacancy will have experience working with a luxury brand. The Candidate must have a C or above in Maths and English. Hours Monday Friday 9.00 am until 5.00 pmSalary £18, 000 - £20, 000.This job was initially submitted as www.totaljobs.com/job/67266187 ..........

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    13/11 - Customer Service Advisor UK Energy Provider    Location: Rochdale North West Lancashire ... Jobs

    Key points: Customer Service Advisor - UK Energy Provider

    Manchester City Location -Immediate Start Available

    Work in partnership with one of the UK's fastest growing energy providers. A great entry-level position for those looking to kick start a career within energy sales, customer service and gas and electric assessment.

    Our sales advisors give our customers with honest, payment free advice on the best gas and electricity rates, helping them to save money on their bills. Due to the nature of the service we offer this is like no other sales position. No hard sales and no unrealistic targets.

    All our sales are conducted through retail events and residential sales. This position requires excellent people skills, a great personality and skillto show fast learning.

    No Experience Required - Full Product Training & Guidance

    Who are we looking for?

    - A team player always up for a challenge
    - The life and soul of the party
    - Bagfuls of friendly enthusiasm
    - People with A real interest, self motivation and passion for customers
    - An excellent communicator

    Apply today to become the next Blue Moose

    Positions are currently full-time with limited part-time openings. The Candidate will have the opportunity to state your preference later in the recruitment process.

    With Blue Moose opening soon we are looking to fill positions with immediate interview dates available. Please check your inbox and junk folder steadyly over the next few days for an invitation to attend an interview at our Manchester Venue.

    Shortlisted jobseekers will be invited to meet with our managers and management personnel and spend a full trial day with our team to confirm we are the best match for this opening. As this day is part of the interview process, expenses on this day are not covered by Blue Moose.

    More About Blue Moose:

    Blue Moose have a work hard play hard mantra. We offer an abundance of steady bonuses to our team including bonuses, travel opportunities across UK and Europe and steady social team events.

    If you've decided that you need a fresh start and better career prospects, we are confident we can help you develop the right skills to succeed. We currently offer the security of both full-time and flexible self-employed positions, with an uncapped performance based earning structure. Blue Moose offer an extensive career development opportunity because, like the moose, we like to take care of our young and believe that with the right teacher young calves can learn anything they need to, to survive and thrive. £350 -£500 / week OTE ..........

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