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Typical Job ad below for Burnley or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Advisor

As part of its growth strategy, our near by based client now has a vacancy for a pro-active customer service advisor.
the employee will be targeted on the number of calls made each day, but the priority was to build and maintain strong relationships with valued customers.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1. The role will involve contacting existing customers in order to establish future service requirements, from type and frequency of contact to determining future sales opportunities.
2. Hours:
Weekdays, 9. Many opportunities within the organisation. 30am to 3pm Salary:
£14,000 - £16,000 per year DOE (pro rat

  • Laura Hartley Recruitment Ltd was operating as an employment agency.
    (N.B. Customer Service Advisor is shown for research purposes only.)
    Duties:
    *Proactively contacting existing customers and building a strong rapport *Targeted on the number of customer care calls made each day *Updating details on Sage ACT database *Identify sales opportunities *Liaise with technical team in order to satisfy customer enquiries Required:
    *Excellent telephone manner *Excellent customer service skills *Good IT skills (CRM software knowledge would be an advantage) *Familiar with working to targets *Ability to work on own initiative In return, our client offers sensational working conditions, in family feel environment and a newly refurbished office
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    Updated: 26/09/16


    19/09 - Customer Service Team Manager    Location: Burnley North West Lancashire ... Jobs

    Key points: Customer Service Team Leader - £19k-£23k + Annual Company Bonues..Based in Burnley, Lancashire. The Company The prospective employer are one of the fastest growing in their sector with a staggering 40% year on year growth. This is a an exciting time for the business as they have secured new premises and are looking to growtheir contact centre. As a result they can offer real career opportunities and ongoing development. This job offer We are seeking to employ and looking for a talented and knowledgable contact centre team manager to lead a new team of 10-15 advisors within a enterprising and ever changing contact centre environment. The Candidate will be people and customer focused capable for instilling the right behaviours in your staff and leading/developing your team to deliver exceptional customer service. Key responsibilities To lead and motivate a team of 10-15 advisorsProvide ongoing response and support to the team to improve performance and qualityHighlight and assist (where it proves necessary) the Customer Service Manager with performance issuesTo share work to advisors in order to make sure achievement of departmental goals and time frames for response.Attend meetings in the absence of the Customer Service Manager and response any relevant informationPoint of contact for query and issue resolution for the teamResolve escalated queries satisfactorily The Salary/Package £19k-£23k basicAnnual Company bonus Staff discount PensionLife Assurance 22 days holidays Please apply with your CV or contact Tom at Search on (0161) (835) (8668) for further information..Keywords - Customer Service Team Leader Team Leader Team Manager Customer Service Team Manager Contact Centre Team Leader Contact Centre Team Manager Locations - Burnley, Nelson Colne, Accrington Blackburn Lancashire, Northwest ..........

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    20/09 - Customer Service Team Leader    Location: Burnley North West Lancashire ... Jobs

    Key points: Do you wake up on a Monday morning dreading going in to work? As a jobseeker are you constantly counting down the hours in the office until you can leave? If this is you it might be time for you to look for your next role that is going to get you energised and excited about being at work again CCA are working closely with an organisation that is going through a huge period of growth, to recruit a talented and knowledgable Team Leader to help the customer service function. This is a motivating and challenging job opportunity to inspire and develop a team within an established and leading organisation whose strategy genuinely has customer outcomes and service as a key. Tuesday to Saturday 5pm-11pm - fixed shift Part-time 30hrs per week Remuneration is £19500 + DOE Tasks, Duties & Vacancy responsibilities: To work as part of a co-ordinated group to successfully resolve all customer queriesComplete response to the team to improve performance and qualityHighlight and assist the Customer Service Manager with performance issuesTo share work to advisors in order to make sure achievement of departmental goals and time frames for response.Proactively recommend alternative products or solutions to allow order fulfilment and help improve processes or systems internallyAttend meetings in the absence of the Customer Service Manager and response any relevant informationPoint of contact for query and issue resolution for the teamResolve escalated queries satisfactorily within the correct SLA'sParticipating in ad hoc projects/ work as and when required If this sounds like an opportunity that represents the next step in your career then apply today ..........

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    19/09 - Customer Service Team Leader    Location: Burnley North West Lancashire ... Jobs

    Key points: Do you wake up on a Monday morning dreading going in to work? As a jobseeker are you constantly counting down the hours in the office until you can leave?If this is you it might be time for you to look for your next role that is going to get you energised and excited about being at work againCCA are working closely with an organisation that is going through a huge period of growth, to recruit a talented and knowledgable Team Leader to help the customer service function.This is a motivating and challenging job opportunity to inspire and develop a team within an established and leading organisation whose strategy genuinely has customer outcomes and service as a key.Tuesday to Saturday 5pm-11pm - fixed shift Part-time 30hrs per week Remuneration is £19500 + DOETasks, Duties & Vacancy responsibilities:To work as part of a co-ordinated group to successfully resolve all customer queriesComplete response to the team to improve performance and qualityHighlight and assist the Customer Service Manager with performance issuesTo share work to advisors in order to make sure achievement of departmental goals and time frames for response.Proactively recommend alternative products or solutions to allow order fulfilment and help improve processes or systems internallyAttend meetings in the absence of the Customer Service Manager and response any relevant informationPoint of contact for query and issue resolution for the teamResolve escalated queries satisfactorily within the correct SLA'sParticipating in ad hoc projects/ work as and when requiredIf this sounds like an opportunity that represents the next step in your career then apply today.This job was initially submitted as www.totaljobs.com/job/66654036 ..........

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    19/09 - Dutch Speaking Customer Service Advisor Permanent Burnley ...    Location: Burnley North West Lancashire ... Jobs

    Key points: We are currently employing for a company in Burnley, where they are looking to recruit a Dutch Speaking Customer Service Advisor to work on a permanent, full time basis with them. The company in question are an online retailer that offer a superb range of home products. Based in the UK, they have a massive choice of home improvement products at the best possible prices they have a strong customer base, often dealing with customers located in France, Spain Germany, Italy, Netherlands, USA, Canada, ROI and the UK. As a Customer Service Advisor the employee will be the first point of contact from many of the Dutch customers and will need to give high levels of customer service. FULL TRAINING IS PROVIDED FOR THIS ROLE. Key responsibilities in this role include.Deal with incoming calls, web chat and emails in relation to company productsManage customers orders and liaise with couriers to track orders.Resolve any customer complaints and technical queries.Forge good working relationships within internal departments. Hours of work (40 hours per week) Mon - Fri 8.30am - 5pm (although this may change during busy periods) Salary and Benefits Wage: £17, 000 per yearHolidays: 32 days per yearThe company benefits are Discounts on company products, onsite parking, onsite canteen and more.Customer Satisfaction Bonus incentives incentives - after six months employment, the employee will be entitled to receive a £250 bonus every 3 months, should the company hit targets on Customer Reviews. ..........

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    26/09 - Asda jobs in Burnley

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    18/09 - Customer Service / Technical Administrator    Location: Burnley North West Lancashire ... Jobs

    Key points: Customer Service / Technical Administrator Job offer is situated in Burnley Remuneration is £16 - £18k per year The prospective employer is a family owned niche manufacturing business with a small and busy Technical Customer Service division.They are seeking to employ and looking for an exceptional Customer Service jobseeker for this new vacancy who can manageall internal and external queries with confidence and maturity. The role will involve vast liaison with their internal buying, production quotations and returns teams as well as external customers and suppliers. Duties involve:.Answering inbound customer service calls as well as dealing with email correspondence.Query resolution - building relationships with customers and suppliers.Building an excellent rapport with customers delivering a 1st class service including complaints handling and returns management.Will send any non customer service calls to the relevant department.Deal with technical product information and queries - product training given.Completing all relevant paperwork and administration The Candidate should have:.It is sought to have worked in an office environment dealing with professional customer service calls.Strong IT skills including Word & Excel.An excellent phone manner polite, friendly and informative This role could also suit a graduate calibre person who has some work experience within a Customer Service or Manufacturing environment. An excellent working environment is provided within a highly reputable business with good benefits. ..........

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    Asda jobs in the area of Burnley

    24/09 - Retail Customer Service Assistant Barrow In Furness ...    Location: North West Cumbria Barrow-in-furness Lancashire ... Jobs

    Key points: We are employing in Barrow In furness Your passion is our passion Our customers expect great service and a warm welcome, whether they re placing a bet or have just come in for a chat and a coffee. Making them feel at home in one of our 2, 400 shops on the high street is about providing a friendly face, as well as being passionate about our great range of betting products. It s a really fun vibrant environment and there s lots of variety. The Candidate ll work hard sharing your knowledge with customers and keeping the shop clean tidy and inviting. The Candidate ll need to work well in a team or on your own and be happy taking on extra responsibilities such as opening and closing the shop. We love our customers and we re growing at a pace so you ll need to be flexible and adaptable and keen to give the best service possible to everyone who comes through the shop door. And if you want to go places, there s plenty of opportunity to develop with our amazing comprehensive, "best in the industry" training. The benefits are great too, we even give you an extra day off for your birthday So, if you re over 18, already have a passion for customer service, think you could love our customers as much as we do AND you re looking for a great career with one of the biggest names in the game, make an application today ..........

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    23/09 - Customer Service Team Leader    Location: Trafford Cheshire North West Lancashire ... Jobs

    Key points: CUSTOMER SERVICE TEAM LEADER Trafford Park, Manchester SNAP SHOT: We currently have a sensational opportunity for a dedicated Customer Service Team Leader to be working with our Customer Service department at our Head Office The Candidate will demonstrate first class customer service to each and every one of our customers and give support and guidance for your team. KEY RESPONSIBILITIES: Answer a high volume of calls and keepa fast response rate according to agreed standards.Log information from calls received file correspondence/data where required and keepdetailed and accurate records.Establish and keepexceptional working relationships with colleagues, customers, suppliers and visitors / enquirers.Communicate accurately and successfully via written and/or verbal correspondence.Interpret written and verbal instructions and do general administration duties in a professional and polite manner.Participate in meetings, conferences and team activities, contributing to the requirements in maintaining harmony and high performance.to make sure enquiries are dealt with efficiently and customer complaints are handled empathetically, professionally and in line with the values and beliefs of the Company.To give the customer service team with technical support, best practice guidance and advice.Provide reports and response on the efficiency of the customer service process.Achieve set targets and deliver KPI's. PERSONAL PROFILE: Strong customer service ethic.Listens to and values the opinions of others.High level of integrity, trust and respect.An successful communicator.A problem solver.High energy and drive.Approachable, adaptable and flexible.Passionate and able to work on your own.Builds strong personal relationships.A positive "can do" approach.Knowledge of customer service principles and practices.Knowledge of relevant computer applications.previous work experience in a supervisory role is sought. BENEFITS:.Great staff discount.Free on-site parking.Great scope for progression within a fastly expanding company.Close to the Trafford Centre. ..........

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    23/09 - Customer Service AdvisorStart Immediately    Location: Warrington North West Cheshire Lancashire ... Jobs

    Key points: We are currently looking for customer service advisors to be working with one of our very repeutable clients located in Warrington. The prospective employer is one of the biggest employers in the region and due to expansion they are now looking for enthusiastic and customer focussed individuals to work on one of their most sought after campaigns. We are looknig for customer focussed individuals who have a genuine passion for customer service, looking for long term employment opportunities with chances to grow and progress...Full time, Permanent Contract. A£15, 000 per year Monday-Friday 8am-10pm Saturday-Sunday 8am-8pm (you will only ever work 5 days per week) Comprehensive training is provided to all employees before going live. This job was initially submitted as.www.totaljobs.com/job/66707420 ..........

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    19/09 - Customer Service and Sales Apply Now!    Location: North West Manchester Lancashire ... Jobs

    Key points: Customer Service & Sales - make an application today About Us: We are an established and leading Sales & Customer Service Company located in Manchester and we work on developing promotional campaigns for some of the Country s most recognisable names in our field. This is a unique opportunity for able to work on your own individuals who have the affinity for working with people and working to high standards. Successful jobseekers have the opportunity to be involved with:. Customer ServiceBusiness DevelopmentHigh Brand ClientsTrainee Management Programme What we offer:.Full product trainingOne on One MentoringCareer Progression and DevelopmentTravel Opportunities What we are seeking to employ and looking for in our new team members: Great people skills The skillto work as part of a co-ordinated group Good conversation discuss issues and skillto positively interact Good time management A professional image and attitude towards customers and clients Whatever your background no matter what experience you do or do not have, we will consider any jobseekers who can prove they can work as part of a enterprising team, contributing in a fast expanding sales/customer service environment. Glowing Global are seeking to employ and looking for enthusiastic and aspiring people with a willingness for professional and personal growth. All our sales openings are face to face as we believe we can give a better service for The prospective employers so we target potential customers where they live, shop and work, through B2B, residential and events, so opening is not located in a office. Your earnings will be commission only as The prospective employers only pay us for the new customers we provide. For Consideration: Please deliver your curriculum vitae (CV) through the online application process by clicking the "make an application today" button below. We will be in contact with successful jobseekers as soon as possible. Successful jobseekers will be invited for an initial face-to-face sit down with a member of our managers and management personnel. As this is a self-employed opening a handful will then be selected for a follow up observational day in the field where you ll get a change to experience first hand what s involved in promoting The prospective employer s products and services. This is a voluntary day to help us both make an educated decision about your compatibility with our opening, therefore participants will not be entitled to compensation for their time & travel. ..........

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    19/09 - Customer Service Officer Fluent German    Location: North West Trafford Cheshire Lancashire ... Jobs

    Key points: The prospective employer is a global leader in their field and is seeking a jobseeker for this new vacancy to be working with their team as a Customer Service Advisor. The successful jobseeker for this new vacancy will have a university degree (or equivalent), excellent customer service and internal sales skills and fluent in German. Fluency in German is sought The Candidate will be operating within a team handling all aspects of customer requirement from enquiry stage to end-use. Act with accuracy and in a timely manner both internally and externally whilst working within the parameters of the quality management system. Record actions as appropriate within the Salesforce CRM Platform and/or Priority ERP System. Duties will include: Follow-up customer leads and enquiries [via phone, e-mail or Salesforce], providing quotations as required Enter customer orders onto the system checkand administer each order entered through to final shipment and invoice, recording changes in order status within the system plantransportation/delivery of samples and customer orders, as required Assist with the satisfaction of customer complaints, in accordance with the QMS Maintenance of the customer database Involvement in Telemarketing, as required Report any non-conformance in QMS sales procedures to the Team Leader Liaise closely with Regional Managers, Agents & Distributors give reports for Regional Market Managers, as required Substitute for other members of the Customer Service/Sales Support Team, as directed by the Team Leader Participate in quarterly inventory of stocks, as required ..........

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    19/09 - Customer Service Advisor    Location: North West Lancaster Lancashire ... Jobs

    Key points: Masterstaff are employing for a Customer Service Advisor to be working with a fastly growing business located in Lancaster. This is a sensational opportunity for career building. My Client is looking to give a sensational package along with a Permanent agreementafter a qualifying period. The correct jobseeker for this new vacancy will have excellent phone manners and be proficient in computer systems, be trustworthy and dependable, have good people skills and able to speak to clients and customers professionally. Accounts or Sage experience is proffered however not required. To apply, attached your CV along with your application. ..........

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    19/09 - Customer Service Advisor Warrington    Location: Preston Cheshire North West Lancashire ... Jobs

    Key points: At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Customer Service calls on behalf of leading UK clients at our Preston Brook site which can be located just 5 minutes from Junction 11 on the M56. We steadyly have opportunities with clients such as Marks and Spencer O2, John Lewis and Scottish Power. Many of these roles have immediate starts available to suit you, with full and part time shifts paying up to £15, 385 per year. You'll need a confident, friendly phone manner and a willingness to help solve your customers' problems. The Candidate don't have to have experience, we'll give you all the training you need and the range of work we do means there's lots of opportunity for aspiring people to progress. The Candidate can choose from a variety of fulltime shift patterns on a flexible basis- so you can fit your work around whatever else you've got going on. You'll get a minimum of 22 days' holiday a year and a whole range of discounts at high-street shops. If you want to be working with a business with a bright future, fill out an application and leave us your details. We'll let you know as soon as we receive your application and we'll be back in touch soon after that to planan interview. Make the Smart Call...Apply today ..........

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    Asda vacancies in Burnley: Jobs above: 1-12 | Next of 191 Jobs found

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