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Updated: 24/03/17


01/03 * - German speaking Customer Service Associate    Location: Penwortham Lancashire Jobs

Key points: German speaking Customer Service Associate German Speaking Customer Service Associate The purpose of the role is to secure resolution of exceptional balances through direct contact with customers (telephone and email) . This position will involve dealing with customers in Germany. Also give the Team Manager with support to achieve the team’s goals. Principal Vacancy responsibilities • Manage customer interface, inbound/outbound telephone calls and emails • Obtain and track payment commitments • Direct/manage customer requests/instructions, copy invoices, SOA, BRH, service cancellation requests, billing disputes or questions, missing payment investigations, customer account changes (name, address, contact, VAT References, PO references), payment or credit allocations, refund eligibility • Engage and/or coordinate with other Client functions including: Service Management, Billing Operations, Customer Care, Service Delivery, etc. (calls, emails, conference calls) • Account reconciliations and investigations • Account management • Translating customer communication– using supported languages only • Project Management • Timely escalation management (internal & external) Skills, Experience & Attributes • Fluent in German (verbal & written) • Excellent verbal communication (clear, concise and precise speech) • Excellent written communication (primarily email and account notation) • successful listening • enough mathematical knowledge, called for for their particular role • Sound judgment and decision making • Good keyboard typing and computer literacy • High attention to detail • skillto multi-task, set priorities • In depth knowledge of collection techniques. • Customer service • Negotiation skills & conflict resolution • Tenacity and resilience • Dispute resolution • Project management • Understands the customer, their needs – delivering what’s promised • Treats customers as valued, respected, important individuals • Actively supports initiatives to improve sales and reduce costs and waste • Delivers expected results, meets KPI’s • Applies procedures to meet necessary regulatory/legal standards • Minimises risk, seeks information/support when the answer to a decision is not straightforward Scope • Supervisory/ Management Responsibility: N/A • Reports to Team Manager • Relationships: o Internal – All internal departments. o External - Customers and Clients. Work Environment • Office environment. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications calle ..........

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08/03 * - Customer Service Specialist NO SALES    Location: Preston Lancashire Jobs

Key points: Is it time for a career change? Or perhaps a beginning point into a career? Would you like to gain some valuable commercial experience, working in a corporate office environment and learning a diverse set of skills? Well this could be the change and opportunity you have been seeking to employ. With a generous pay of between £15, 000 and £16, 000, an on-site gym, free parking, childcare vouchers & huge potential for development this is an organisation looking to invest in YOU No matter what background you are from as long as you are bright, confident and enjoy communicating with people then you could join this highly professional team of Customer Service Advisors for this large, diverse & growing organisation Working within the customer service team the employee will respond to a range of customer enquiries by phone and email. the employee will ensure that the customer experience is a highly positive one which reflects the client business in the best possible light. This is a truly exciting chance to join a highly regarded and expanding team. As a Customer Service Specialist the employee will:
* Deal with a variety of inbound customer service enquiries, showing empathy and providing solutions.
* Work on a first call resolution approach.
* Listen, probe and examineenquiries to find out the underlying needs of the customer.
* Communicate in a prompt, polite and clear manner.
* Address any issues of conflict or complaints.
* Be professionally focussed. The ideal Customer Service Specialist will hold the following skills and experiences:
* Experience of working in any type of environment where customer service is key
* Educated to GCSE level or equivalent including English and Mathematics.
* Enthusiastic and flexible approach with the skillto work as part of a team.
* exemplary conversational and communication and negotiation skills.
* IT Literate. the employee will work 37.5 hours (working) per week on a shift rota basis ..........

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02/03 * - Technical Customer Service Telecoms    Location: Burnley Lancashire Jobs

Key points: Our well established and send thinking client in Burnley is seeking to employ a Technical Customer Service professional to join their very lively but extremely results orientated team on a permanent basis. The role will concentrate on customer service and a mixture of provisioning, technical issues and first line support for customers. We ideally require candidates to come from a Telecoms background Knowledge, Skills, Experience • exemplary conversational and communications skills; verbal and written • Telecom and Customer Service background advantageous • Driven and self motivated • Enthusiastic and willingness to learn • The skillto work under reasonable pressure • Excellent customer relations skills • Strong organisational skills • Strong team worker • Computer literature and competent within technical environment • A full driving license is advantageous but not called for Objectives: • CRM task Management • To ensure all appointments booked by staff are verified in accordance with criteria • To give successful day to day support to existing customers. • To manage technical enquiries in relation to windows PC’s, wireless routers, data connectivity • To manage workload successfully; ensuring work is prioritised appropriately • To place orders with accuracy and attention to detail • To collect exceptional customer invoices via card payment and issuing collection letters. • To be competent with Excel, word, web portals and quick to learn technical processes. • To log customer faults and issues with suppliers and engineering teams • To manage inventory and stock levels • To oversee telemarketing team and ensuring productivity We require candidates to be aspiring, hardworking, focused and unflappable professionals To apply, do so online or call (Apply online only) and ask for Jamie ..........

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Logistics and Customer Service support Assistant

Location: Blackpool Lancashire Jobs

Key points: Our prestigious client is a World Leader in their field and are experiencing tremendous growth. They are now seeking to recruit a qualified Logistics & Customer service assistant to help their busy Purchasing and Logistics team. This will be varied and demanding role but very rewarding, offering sensational career development and employee benefits. Duties:-
* Responsible for Sales Order Processing
* Stock allocation, dispatch and invoicing.
* Delivering first class customer service and developing strong customer relationships.
* Working closely with colleagues to plan production and maintain stock levels.
* Maintaining documentation and databases
* head on support for the Customer Support team.
* Other general administrative tasks Skills and experience required:-
* A minimum of 5 GCSE's to include Maths and English (Chemistry would be advantageous).
* Good working knowledge of SAGE AND Microsoft systems
* Excellent relationship building and interpersonal skills.
* Meticulous attention to detail
* Ability to multi task, prioritise and work to deadlines
* previous work experience working for a global business would be an advantage for this role In addition to a competitive salary, a range of attractive benefits, including company pension & healthcare schemes are offered. If you believe you have the drive, enthusiasm and stellar record required to join this team, submit your details and CV asap. nb that due to the high volume of applications we receive, we can only contact shortlisted candidates, and wish you luck with your search. Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy. Spring Group plc is an Equal Opportunities employer; we welcome candidates from all backgrounds. Posting Time ..........

24/03 - Asda jobs in Carlisle

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07/03 * - Travel Customer Service Consultant    Location: Lancashire Jobs

Key points: Travel Customer Service Consultant Lancashire / Greater Manchester Up to £16, 000 Excellent Company & Travel Benefits This is an exciting and exciting chance if you have travel industry experience OR have a passion for travel with a proven customer service background and are looking to establish a career in the travel industry A well established and successful travel company are seeking to employ Full Time Permanent Travel Customer Service Consultants who are enthusiastic about travel and providing the best customer service possible. Benefits include: A generous pay Initial and ongoing training Onsite free car parking Exciting travel industry discounts Skills and Experience called for:
* Proven background of delivering excellent customer service
* Passionate about travel - earlier travel industry experience an advantage although all training will be provided
* Excellent telephone manner and attention to detail
* Proven skillto resolve issues and work in a busy environment
* A strong team player who enjoys a challenge and able to work under own initiative
* Basic level of computer literacy called for Working on a shift basis between 9am and 9pm on a 7 day roster Monday-Sunday, 40 hours (working) per week. ( do not apply if you cannot commit to these hours (working)) To apply for this excellent Travel Customer Service Consultant role and join this successful travel company call Simon on (Apply online only), email your CV or apply below Don't keep a good thing to yourself We grow our business through referrals, so don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment organisationin relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, visit (url removed) ..........

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Asda jobs in the area of Carlisle

01/03 * - Customer Service Advisor    Location: Clitheroe Lancashire Jobs

Key points: Customer Service Advisor – UK and International This job offer: Reporting to Customer Service Manager Working as part of a team who manage communication between our UK and International accounts in China, Dubai, UAE, Europe and to deliver accurate information to the different departments within the business as called for. Inputting product information and keeping this information up-to-date Input of supplier information to Excel, chasing quotes and information from UK International accounts ensuring that accurate product information is available to the various departments as called for. Liaising with supply chain/embroidery on bespoke/embroidered garments. Liaising with national and international account managers Proactively investigating and providing solutions to customer queries. Co-ordinating with Supply Chain and Technical to collate information needed to achieve confirmed delivery dates. Skills called for: ·Acccurate with excellent attention to detail ·Problem solving ·Proven skillto deliver a professional customer service ·Strong listening skills with the skillto tailor your approach to each customer ·Accurate and dependable data entry ·exemplary conversational and communication skills ·Solid IT skills ·Strong literacy and numeracy skills ·Flexibility to changeyour way of working with a changing environment Ginger Recruitment is an independent North West recruitment consultancy, based in Ribchester. Servicing the Ribble valley and Lancashire areas, we ambition to build long-term relationships with clients and candidates to help find the right person for the vacancy. So if it’s the next step on the career ladder or a complete career change, Ginger Recruitment can help. If you are seeking to employ a similar position in Lancashire, then give us a call for an informal chat. One of our experienced and REC qualified engineering recruitment team can tell you on our current vacancies as well as any other recruitment enquiries you may have. Unfortunately, due to the high volume of applications we receive per vacancy, we are unable to respond to every candidate personally and so if you have not heard back from us within 7 days, consider your application unsuccessful ..........

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20/03 * - Sales/Customer Service Executives    Location: Penrith Cumbria Jobs

Key points: Riverside Recruitment has an excellent permanent vacancy for a national client of ours. By applying today you could become the next sales/customer service executive to join their fabulous small team on their popular holiday resort park in Cumbria, west of Penrith. This is an exciting chance to start a new career in a exciting and demanding new environment, the holiday park is moving into further phase of it's development, and because of this it needs a team around them with the same mentality to excel. This job offer: Warm Selling of the property on the holiday resort to increase the owner base and get the park to its full potential. This in turn, offers sensational selling opportunities on the park for both the current owners (additional up selling) and new customers. This is done head on with the customer, showing them around the site, answering any questions they may have, explaining the features and benefits of the park/accommodation. The hours (working): Sunday to Thursday 9am - 6pm. nb due to the location there are no local public transport links so your own vehicle is vital. The Pay: 16k during your first 12 week probation, increasing to 18k then onwards. Also 3% commission on all sales - uncapped It doesn't matter if you don't have sales experience, but what we're after rather is the right attitude - If you're outgoing, friendly, talkative, can easily build a relationship with people, confident, happy finding common ground in people and resilient then we're keen to speak to you If you have the will to do well, then the employers extensive 12 week training plan will help to funnel that passion to achieve results. By becoming the extra member of the company they will offer you uncapped commission with real earning potential of up to £65, 000 per year So, if you think you have what it takes for this outgoing role, then send us your CV today or call Shaun on (Apply online only) (option 3) for a privatechat. nb the assessment day will take place during the first week in April, because of which Candidates should be free for a day during this time ..........

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12/03 * - Customer Service Support    Location: Chorley Lancashire Jobs

Key points: SALES SUPPORT - Admin - CUSTOMER SERVICES  Customer Services Administrator - Preston - sensational varied role Great hrs and mega benefits - 28 days holiday and more.... £17, 000 beginning salary - GREAT CAREER and Training PLUS BONUS  This is a company and a half and they need a new Customer Services Admin executive to join their young and vibrant support team. The growth of the company sensational and the employee will be a strong communicator with customer services and admin experience. This is a phone and admin orientated role where the employee will support customer queries and people within the business. This is a dynamic send thinking company with great offices and free parking APPLY TODAY - START April 2017 Job Role: We are currently employing for an enthusiastic Customer Services Administrator with strong communication skills who will be responsible supporting customers and internal members of staff. •To checkemail enquiries, phone queries and manage accordingly  - 60% on the phone •Establish and keepsuccessful, professional, working relationships with co-workers, supervisors and customers. •Log technical enquiries on to system and plansolutions for customers  •Undertake routine administrative tasks such as filing, faxing emailing, word-dealing with, photocopying, printing - All action role - mainly using the phone and dealing with all types of customer queries The Person: - We are seeking to employ a customer services professional - someone with a mixed background of admin, phone work - The Candidate must be a strong communicator, great on the phone and have good basic knowledge of general office IT - the employee will be pro active in terms of picking up the phone and be a great organizer and a team player - Commutable to near Preston daily  We are seeking to employ a team player with a great attitude and someone who wants a career not just a job as we have grown through the strength and desire of our people and the great team atmosphere. The Package: - £17, 000 basic salary with a 1/4ly bonus - Full time permanent role - Weekdays - 28 days holiday inc Bank Holidays - Great stability / careers role  APPLY TODAY - START April 2017 ..........

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23/03 - IMMEDIATE START CUSTOMER SERVICE BRAMHALL    Location: Manchester North West Lancashire ... Jobs

Key points: My Client is currently employing market researchers to be working with their fast growing, enthusiastic project team on an ongoing temporary basis. Details of the job role include:.surveying businesses about the use of a specific service they use generating leads for new projects recording quality information on the in house system database The businesses hours of work are between 8:00 - 22:00 depending on project requirements and projects are on an ongoing basis. The ideal jobseeker for this new vacancy will be available between the business hours but this can be negotiated. Market research experience is not required but would be an advantage. ..........

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01/03 * - French speaking Customer Service Associate    Location: Preston Lancashire Jobs

Key points: French speaking Customer Service Associate Description French speaking Customer Service Associate French Speaking Customer Service Associate The purpose of the role is to secure resolution of exceptional balances through direct contact with customers (telephone and email) . This position will involve dealing with customers in France. Also give the Team Manager with support to achieve the team’s goals. Principal Vacancy responsibilities • Manage customer interface, inbound/outbound telephone calls and emails • Obtain and track payment commitments • Direct/manage customer requests/instructions, copy invoices, SOA, BRH, service cancellation requests, billing disputes or questions, missing payment investigations, customer account changes (name, address, contact, VAT References, PO references), payment or credit allocations, refund eligibility • Engage and/or coordinate with other Client functions including: Service Management, Billing Operations, Customer Care, Service Delivery, etc. (calls, emails, conference calls) • Account reconciliations and investigations • Account management • Translating customer communication– using supported languages only • Project Management • Timely escalation management (internal & external) Skills, Experience & Attributes • Fluent in French (verbal & written) • Excellent verbal communication (clear, concise and precise speech) • Excellent written communication (primarily email and account notation) • successful listening • enough mathematical knowledge, called for for their particular role • Sound judgment and decision making • Good keyboard typing and computer literacy • High attention to detail • skillto multi-task, set priorities • In depth knowledge of collection techniques. • Customer service • Negotiation skills & conflict resolution • Tenacity and resilience • Dispute resolution • Project management • Understands the customer, their needs – delivering what’s promised • Treats customers as valued, respected, important individuals • Actively supports initiatives to improve sales and reduce costs and waste • Delivers expected results, meets KPI’s • Applies procedures to meet necessary regulatory/legal standards • Minimises risk, seeks information/support when the answer to a decision is not straightforward Scope • Supervisory/ Management Responsibility: N/A • Reports to Team Manager • Relationships: o Internal – All internal departments. o External - Customers and Clients. Work Environment • Office environment. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all d ..........

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Asda vacancies in Carlisle: Jobs above: 1-10 | 10 Jobs found

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