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Updated: 1/10/16


27/09 - Fast Track Customer Service Driver Carlisle Kingstown Retail Park ...    Location: Carlisle Cumbria North West Jobs

Key points: Join our Christmas crew @ArgosGreat with customers?Good driver?Then why not join our Argos crew in a seasonal role?We ll be busy, busy, busy over the festive period so why not join our team out on the road making sure our customers get their orders on time with a smile and some good old festive cheer The Candidate ll be giving Santa and his sleigh a run for their money, whilst driving safely and responsibly of course.It s a role that s as much about people skills as it is driving and working at Argos over Christmas means everyday will be different and offer you new and exciting challenges. Our Customer Service Drivers are in store and out on the road in an Argos branded van delivering our award winning Fast Track Delivery service.We re looking for people who are:Customer focused.The Candidate will need to care about giving customers that superior Argos experience, after all they are what our business is built around.Friendly.Everybody loves a friendly hello and smile especially as Christmas - it goes a long wayHappy and motivated.The Candidate have to be happy and motivated in what you do in store and out on the roadProud.We want someone who takes a real pride in delivering that store to door experienceCalm under pressure.When all around are losing theirs can you keep your cool?In addition do you also have the following skills?A full clean driving license with a minimum of 1 years driving experienceA great communicatorSomeone who has bags of energy and just wants to get things doneA real team player who loves working in a fun fast-paced team environment both in store and on the roadBenefits:A generous pay to give you some extra cash for those all important Christmas holidays and presents10% discount in Argos storesA fun and friendly working environmentThere may also be an opportunity to stay on after Christmas and make Argos your future too ..........

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26/09 - Field Based Customer Service / Account Manager    Location: Carlisle North West Cumbria Jobs

Key points: Customer Service / Account Manager - Textile Facilities Management Service Basic £23, 000 + Bonus incentives incentives + Car + Hols + Pension + Benefits Company The employer is the leading textile services provider in the UK and Europe and is a FTSE 250 company. Operating in 16 counties and employing over 15, 000 they have over 100 years of experience in the textile service industry The main business activity is the provision of business to business laundry and textile service solutions that operate across multiple divisions. They support their clients with a total commitment to quality of product and service. Role The employer has an opportunity for a Customer Services / Account Managment professional to be working with the team in the North West and we would like to hear from professionals living in and around Lancaster Carlisle, Penrith, Barrow in Furness, Dumfries The role is a client facing customer service and account management role that forms part of a co-ordinated group in a site that has a turnover of around £8m with over 150 people and a client base of c2000. The Candidate will own and manage a large existing client base. Your role will mainly involve managing the client relationship although there is a small commercial management piece and the vacancy can be broken down into the following 2 areas: 90% Customer Service Management - Service Level Reviews, KPI monitoring, complaints, quality audits 10% Account Management - agreementrenewals, service up-selling, pricing changes, other commercial factors In addition to building strong client relationships you will also be expected to be a strong team player and create equally helpful partnerships with your internal colleagues covering production transport and engineering The Candidate will be expected to anaylise data and produce reports for yThe prospective employers which measure the service performance against KPI s The role is mainly field based with minimal office based work and reports to the site Customer Services Manager. Person This is a role that has a mix of customer services, account management and administration tasks. The Candidate will need to have experience of the following skills. Customer facing field experience - Account Management NOT new business salesExceptional organisation skillsStrong administration skillssuccessful time managementProblem solverexemplary conversational and conversation discuss issues and skillto positively interact both verbal and written ..........

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26/09 - Store Assistant Manager Preston    Location: North West Preston Lancashire ... Jobs

Key points: We have a tremendous opportunity for a full time Assistant Manager at our Preston store.The Assistant Store Manager's role is to keepa consistent sales performance in line with the store expectations. Delivering a memorable customer experience and operating within the company's policy and procedures in a compliant manner by getting it right first time.Role: Responsible for promoting an attitude in others where the customer is at the heart of our actions and decisions Co-ordinating and implementing multiple tasks successfully through pro-active and accurate planning Prioritising own time and that of the team to meet deadlines and improve service able to flex plans as the need arises Passionate about achieving high quality service recognising and rewarding team members where appropriate Driving high levels of delivery from others and providing activities and guidance to achieve performance Analysing financial KPI achievements that affect profit performance and always considering the impact of their decisions with regard to Showroom profit performancePerson: successful Leader who can build a strong team around them, always looking for ways to enhance confidence and capability Develops successfulness in others through coaching and training reviews and develops the performance of others by giving guidance and clear expectations Confident, clear communicator who can deliver information using appropriate methods to make sure the correct message gets across A good listener and facilitator of open and honest discussion. Uses their enthusiasm and passion within their own style to influence, adding power and impact Have a high level of understanding of the business environment and key constraints in which they operate, responsive to the changes around themHours : Forty hours per week, 5 days out of 7, including weekends..This job was initially submitted as www.retailchoice.com/job/66718452 ..........

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30/09 - Dutch Speaking Customer Service Advisor    Location: Lancaster North West Lancashire ... Jobs

Key points: Masterstaff are currently employing for a fast growing Research Company located in Lancaster. The correct jobseeker for this new vacancy will be conducting short phone surveys with people in Belgium and the Netherlands. The role involves calling the public and updating consumer records on a daily basis, a basic understanding of simple computer systems will be expected along with good written and conversation discuss issues and skillto positively interact. The chosen jobseeker for this new vacancy must be able to conduct Dutch to English written translation and must be fluent in Dutch. Within this role, no sales or cold calling is involved. The employer is offering part time hours along with a generous salary and company benefits. Please apply with CV. ..........

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26/09 - Czech Customer Service    Location: Manchester North West Lancashire ... Jobs

Key points: The Position: Customer Sales & Service Agent - working in our Contact Centre near Manchester and under the supervision of a Customer Sales & Service Team Leader you will ensure the highest standard of customer service is provided to Emirates customers by quoting and selling airfares from the airline reservation system using the in-house quotation system, changing reservations and actively cross selling flights where services are full or unavailable and where applicable, offering and selling Emirates ancillaries to include Hotels, car hire and tours.The Candidate role will include converting calls into direct sales, offering all Emirates special products, promotions and offers whilst ensuring a high standard of customer service is maintained at all times by identifying the caller\'s needs and offering the appropriate products and services. The Candidate will also remind customers of the legal requirements covering their journey and ensure all passports visa and health issued are explained and fully covered and support Travel Agents by assisting them with their general enquiries.The job is full time (37.5 hrs per week) on a shift pattern basis between the hours of 07.30 - 23.00 covering 7 days a week, 365 days a year. Please note the training for the above position will consist of an initial 4 week full time training session Monday to Friday.Experience and Qualifications: The Candidate must have a minimum of Ten year\'s schooling or equivalent, earlier work experience within a Customer Service role, an excellent phone manner and good knowledge of Microsoft Office packages. earlier Travel and Contact Centre experience is desirable. ..........

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Asda jobs in the area of Carlisle

26/09 - Customer Service Manager    Location: Wigan North West Lancashire Jobs

Key points: Customer Service Manager Based: Bolton/Wigan Area Remuneration is £30, 000 - £40, 000 + Company Bonus incentives incentives + Very Good Benefits THE CLIENT: The prospective employer is a highly enterprising, fastly expanding business in the electrical productssector. They have doubled their company turnover in the last twelve months and are on track to significantly increase it again this year. Within this highly competitive sector our client is becoming one of the main suppliers in their market to the Major Multiples and High Street Retailers in the UK. THE ROLE: As the Customer Service Manager Your job duties will include being responsible for managing the Customer Service teams within the business. The Candidate will be involved in recruitment and training of staff, conducting appraisals and ensuring all customer orders and calls are processed/managed in full and on-time. IDEAL CANDIDATES: Successful jobseekers will have experience in a similar Customer Service Management role along with knowledge of distribution processes. The Candidate must have excellent understanding of Excel and various systems/databases. Candidates will possess exemplary conversational and communication and organisational skills and be committed to training and developing teams. As a jobseeker are you interested to be working with a highly successful company with opportunities for future career development? Please make an application today ____ Landers Recruitment are a well-established market leading consultancy. We successfully recruit nationally for sales, management, marketing and graduate roles. Connect with us on Linked In like us on Facebook and follow us on Twitter to keep updated with our opportunities ..........

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26/09 - Customer Service Advisor    Location: Wigan North West Lancashire Jobs

Key points: I am currently employing for a company located in Wigan for Temporary Customer Service Advisors to start the job immediately. The role is based within a large Customer Care department in Wigan. The hours of work are varied between 8am-6:30pm Monday - Saturday working 5 days per week. The role: High levels of Inbound & Outbound calls - maintaining a professional phone manner and providing the best service to the customers at all times. The Candidate must have a resilient manner and be able to managedifficult calls. Data Entry - ensuring all data taken from the calls is inputted correctly on the system and knowing the importance of data protection. successful communication - communicating with colleagues in different departments and working as part of a co-ordinated group when necessary.Confident whilst speaking with customers - ensuring you are dealing with customers in a calm, approachable but knowledgeable manner.Computer Literate - being able to pick up the systems quickly and utilising the features to rectify problems as early as possible.Working to KPIs & Targets - consistently being able to help meeting targets, focusing on the customer to help achieve this. Personality - having a passion for customer service. The right attitude to learn and the want to succeed is extremely important. The Candidate must have good written and verbal communication be computer literate and have experience on Excel, Word and Office. The Candidate must be flexible to work shifts and 5 days including Saturday. This is a sensational opportunity to be working within a fast paced vibrant office where there is huge potential. If you feel you would be suitable for the vacancy send your CV for immediate start. Cordant is acting as an Employment Business in relation to this vacancy. ..........

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24/09 - Inbound Customer Service    Location: Leigh Wigan North West Lancashire ... Jobs

Key points: Inbound Customer Service Job offer is situated in WA3Hours and Remuneration is 37.5 Hours £15, 60045 Hours £18, 720 The prospective employer located in outside of Warrington WA3 is the market leader in their field and is going through a sustained period of growth after picking up a number of awards for the high level of service they give for their customers, from first contact through to post-sales aftercare. An extremely well established company already, this is a sensational time to be working with a company moving onward and upward and really enjoy the work you doThe hours worked will be shifts between 08.00 - 20.00 Weekdays, 08.00 -17.00 on a Saturday and 10.00 - 16.30 on a Sunday with days off on a rota basis:Week 1Saturday & Sunday offWeek 2Thursday & Friday offWeek 3Wednesday and Sunday offBenefits include:"Potential of career progression in a fastly growing company"28 days holiday - including Bank holidays"New Year Bonus incentives incentives for no sick days /100% attendance"Childcare Vouchers "Staff discount "Contributory pension scheme"Free parkingAs a Customer Service Advisor you will:"Deliver an outstanding, first class customer experience"Manage all queries and complaints with first time resolution"Work to targets and KPIs"Complete all follow up paper work and emails will complete accuracyTo be successful you must:"Have a confident and professional phone manner"Be an exemplary conversational and conversation discuss issues and skillto positively interact, both written and verbal"Be calm and considered with the skillto work under pressure"Be experienced contributing to targets and working to Key Performance Indicators"Be organised with great attention to detail "Have excellent administration skills"Have good IT skills"Have call centre experience"Car owner/ability to drive is sought for this locationIf this sounds like you and you have the transport or skillto work outside central Warrington don't delay and APPLY todayUnfortunately, Time Recruitment can only respond to jobseekers that meet the minimum criteria for the vacancy. If you have not received a response from Time Recruitment within 3 working days assume that in this instance your application has been unsuccessful.Key words: Customer service, Inbound award winning, fast paced high volume, IT skills, Warrington one call resolution targets, call centre ..........

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24/09 - Inbound Customer Service Advisor    Location: Manchester North West Lancashire ... Jobs

Key points: Inbound Customer Service job located in Central Manchester. Your new companyThe Candidate will be joining an established and well known legal firm located in Central Manchester who is renowned for their progression and development opportunities. Due to continued and fast growth are employing for an Inbound Customer Service Advisor to be working with their team. Your new roleThe Candidate will be the first point of contact for all new clients. Your main focus of the vacancy is to give professional customer service and assist clients with any questions or questions they may have. High attention to detail is imperative in this role as all information is necessary to be correctly logged onto back office systems.What you'll need to succeedThe successful individual will have earlier customer service experience either face to face or phone based roles. The Candidate must also be available to work rotational shifts of Weekdays 8am - 8pm and 1/3 Saturdays per month. What you'll get in returnThis opportunity is located in Central Manchester close to parking and public transport. £15, 500 + bonus (£18, 000 OTE) with sensational opportunities for progression and development. What you need to do nowIf you're interested in this role, click 'make an application today' to send an up-to-date copy of your CV, or call us now.If this new vacancy isn't quite right for you but you are seeking to employ and looking for a new position Contact us for a privatediscussion on your career. Hays Specialist Recruitment Limited acts as an employment organisationfor permanent recruitment and employment business for the supply of temporary workers. By applying for this new vacancy you accept the T&C's, Privacy Policy and Disclaimers which can be found at ..........

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24/09 - Customer Service/Technical Support Team Leader    Location: North West Blackburn Lancashire ... Jobs

Key points: Customer Service/Technical Support Team Leader Department: Customer Services Job offer is situated in Blackburn Job Purpose Statement: As a business we excel at Customer Service and Technical Support, the vacancy of Team Leader is a demanding and rewarding position. Customer Service/Technical support is the first point of contact within the business we aim to manageeach task with a professional, efficient and accurate service to meet all our customers needs and requirements. We aim to fix any problems in the first instance or escalate accordingly where not. Unified World Communications staff always goes that extra mile for their customers and take ownership of tasks to make sure the correct outcome is reached for the customer. We always aim to leave the customer totally satisfied and we will not stop until a suitable solution has been achieved. To work for Unified World Communications you will need to strive towards perfection great Customer Service and Technical Support is an obsession an obsession you will need to share. Job Accountabilities:.Primary contact for all inbound customer phone calls and email traffic Manage faults and requests, in line with relevant third party processes, on behalf of the customer give steady, proactive and timely communication/progress updates to internal and external customers Own and be fully responsiblefor incidents/faults/service requests through to final resolution and satisfactory conclusion keep a current knowledge of network products/services as well as manufacturer hardware and support Ensure customer records within CRM are steadyly and accurately updated providing a full audit trail of all incidents/faults and service requests Leader and drive send a small team of 3-4 staff on a daily basis responsiblefor training and leading by example at all times Key Challenges in Role: Escalation and Complaint Management successful multitasking Managing customer expectations Managing conflicting and constantly changing priorities Training Skills and Aptitudes: Committed to the customer experience Excellent interpersonal skills with a 'can do attitude successful time management and organisational skills Able to work under own initiative with a high level of accuracy and attention to detail Able to show an systematic approach to problem solving, skillto make informed decisions Able to quickly absorb new technical information and then apply and communicate it successfully skillto work under pressure and with time constraints Working knowledge of Microsoft packages (excel, power point, word) Job Knowledge and Experience: Customer focused roles, with a proven knowledge of customer service excellence Experience of mobile and fixed line telephony or technology a huge advantage Must have worked in a customer services environment - practical knowledge of working on a Service Desk or a B2B environment is preferred Qualifications: A minimum of 5 GCSE s grade C and above Driving li ..........

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28/09 - Customer Service Advisor    Location: North West Salford Lancashire Jobs

Key points: Job Title: Customer Service Advisor Remuneration is Up to £15, 000 per year Job offer is situated in Salford Quays, Manchester Working hours: Up to Forty hours per week working between 10am - 6pm across 7 days This job offer :We are currently looking for enthusiastic, Customer Service Advisors to deal with Customer Service calls for one of our Market Leading clients. These calls are all about customer service and can range from switchboards to reception calls on behalf of a variety of companies.We are seeking to employ and looking for people self enough Advisors who are able to stay calm under pressure, problem solve and manageall calls with the highest level of customer service.All jobseekers must have earlier customer service experience and the skillto build rapport instantly with customers and take ownership of queries, where possible resolving them at first point of contact. Please apply with your CV or contact Georgia at Search on (0161) (835) (8767) Keywords: Part time Customer Service, Part time advisor Part time call centre, Evening work, Late shifts, Part time late shifts, Part time evening advisor Part time late shift advisor Customer Service Advisor Part time Customer Service, Job offer is situated in Salford Quays, Salford Trafford Old Trafford Eccles, Manchester Greater Manchester.Search is an equal opportunities recruiter and we welcome applications from all suitably qualified or qualified jobseekers, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. ..........

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26/09 - Online Customer Service Advisor    Location: Bury North West Lancashire Jobs

Key points: FM Outsource runs outsource contracts for large and small companies. In doing so, we offer customer services, advertising and IT services. We need you to help with that first bit As an Online Customer Service Advisor you would be responsible for answering customer questions via Webchat (think MSN but for customers). Being one-to-many, you d be chatting with several customers at once. But don t worry, we wouldn t throw you in the deep end - the number of chats would depend on your level of training. Training: We have an extensive program to make sure you ve got all the tekkers you need to complete your shift independently once you ve completed training. This takes the form of a 2 week full-time in office training course. Both full time and part time hours of work are available between 06:00am and 11:00pm. required Qualities: English and Maths GCSE minimum grade C, exemplary conversational and conversation discuss issues and skillto positively interact, excellent keyboard skills, good knowledge of Microsoft packages (word excel etc.) Preferred qualities: earlier customer service experience. We firmly believe in a happy team and we work hard to make sure that every operator feels secure in their role. The Candidate ll be trained with other new starters, so you ll never be lonely. This role is a sensational step into an exciting, fastly expanding company. Prove to us how hard you ll graft and you re set If you d like to find out more about the vacancy, we would love to hear from you ..........

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Asda vacancies in Carlisle: Jobs above: 1-12 | 12 Jobs found

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