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Key points: £32, 000 - £39, 000 p/a + excellent and very attractive job benefits Central Region (field based role) As the UK's leading community retailer we're all about people. And it's not just our customers who find everything they need at The Co-op- our colleagues do too. We're returning to our pioneering roots, going back to our mainprinciples and championing a better way of doing business for our customers and the communities we serve. And now we're looking to recruit a gifted Project Delivery Manager to help us keepand develop our diverse portfolio of over 5000 properties across the UK. As a Project Delivery Manager at The Co-op, you'll have real autonomy and accountability as you work on a wide variety of FM projects across the central region. You'll focus on planned and unplanned capital renewal works and we'll look to you to translate project requirements into detailed specifications, tenders and delivery plans. It's a fast paced role and you'll be managing multiple projects at any one time. Of course, we'll look to you to make sure that everything is delivered on time and on budget. But you'll also need to make sure that you're really adding value aligning your approach to our specific portfolio strategies. And to do that you'll need to build strong relationships with a big group of stakeholders from right across our family of businesses. To be successful as a Project Delivery Manager you'll need experience in a similar role, delivering high volumes of minor-works construction/maintenance projects. We'll need you to have a strong grasp of construction design management and project governance. And needless to say you'll also need great communication negotiation and influencing skills, all of which will help you thrive in our fast-paced ever-changing environment. It's a big challenge. But it's also an amazing opportunity. If you can bring us structured delivery and real commercial awareness, we can offer you amazing exposure across a unique and varied property portfolio, as well as the chance to develop your skills and progress your career..We've got a passion for doing things differently. We've always been pioneers and the modern Co-op really does offer a better way of doing business. We're successful and profitable, but we're governed by over 8 million members across UK and we invest our profits back in to communities. That's what being Co-op is all about. So if you believe in our purpose and you're passionate about delivering amazing environments for our customers and colleagues, then join us and make a real contribution to the revival of an iconic British brand..This job was initially submitted as.www.totaljobs.com/JobSeeking/Project-Delivery-Manager--Central-Region_job65527016 ..........
Key points: Global Service Delivery Manager. Manchester. £70, 000 - £80, 000 + bonus.Service Management / Global / Problem Management / Incident Management / Change Management / ITIL / Operations / Infrastructure The employer who are global organisation who are seeking to employ and looking for Service Delivery Manager to take accountability for the overall quality of IT services, Operational processes and ongoing operation of the IT services across all service providers, global and regional.. Vacancy responsibilities:. Own the Global Service Delivery Estate. Manage the quality and successfulness of the ITIL Service Management operational processes across all IT teams and suppliers..Participate in the Project Management process as the overall Service owner to make sure changes to service are implemented successfully..Act as the primary point of contact and lead on all Service delivery when working with the Service Integrator and Service Providers..Support the Head of Global Service and Infrastructure in analysing the impact of any material changes to the Vendors contract...Working with the Vendor Managers, participate in the governance model for the Service Integrator and Infrastructure Service Vendor..Lead the Regional Service Delivery Managers..Establish, develop and keepa good working relationship with the Service Integrator and Infrastructure Service provider..Ensure all suppliers achieve their Service Level delivery and ensure the Service Levels align across all suppliers.. Experience:. 5+ years acting as a Global Service Management lead. ITIL v3 qualified to at least Foundation-level.. Experience of working in an international service delivery environment Ten + countries.5+years experience working in a IT service outsourcing environment, either as supplier or customer. Experience of working in a matrix organisation. 5+ years IT service management, participating in ITIL operational processes, including but not limited to incident, change and problem management. To be considered send me your most up to date CV for consideration and I will get in touch with a more detailed job specification.. This job was initially submitted as.www.cwjobs.co.uk/JobSeeking/Global-Head-of-Service-Delivery_job65592191 ..........
The employer who are global FMCG business are seeking to employ and looking for Service Delivery Manager to take accountability for the overall quality of IT service, Operational processes and ongoing operation of the IT services across all service providers, global and regional.
Vacancy responsibilities: 1) Manage the quality and successfulness of the ITIL Service Management operational processes across all IT teams and suppliers 2) Establish, develop and keepa good working relationship with the Service Integrator and Infrastructure Service provider 3) Ensure all suppliers achieve their Service Level delivery and ensure the Service Levels align across all suppliers. 4) Participate in the Project Management process as the overall Service owner to make sure changes to service are implemented successfully 5) Act as the primary point of contact and lead on all Service delivery when working with the Service Integrator and Service Providers 6) Support the Head of Global Service and Infrastructure in analysing the impact of any material changes to the Vendors contract. 7) Working with the Vendor Managers, participate in the governance model for the Service Integrator and Infrastructure Service Vendor 8) Lead the Regional Service Delivery Managers
Experience: Experience of working in an international service delivery environment 5+years experience working in a IT service outsourcing environment, either as supplier or customer Experience of working in a matrix organisation 5+ years IT service management, participating in ITIL operational processes, including but not limited to incident, change and problem management. Neg ..........
Key points: IT Service Delivery Manager Manchester Circa A£55K plus package Frazer John Recruitment Technology Division is employing on behalf of a key retail travel client based close to Manchester City Centre. Due to business growth they are looking to bring in an IT Service Delivery Manager. The successful Delivery Manager will be expected to help the new HR and Finance ERP solution based on a mix of SAP technology. The company boasts an admirable intrinsic, professional attitude which drives their success and the successful IT Service Delivery Manager would join a very meritocratic environment and can expect a salary of A£55, 000 plus package. Person Specification: Experience of working in a SAP environment and experience of launching a new SAP service and developing it. ITIL v3 is sought Experience of driving business change through SAP finance, HR and procurement systems Strong service management background In addition to excellent remuneration existing employees enjoy an annual bonus, pension and a culture that is unsurpassed in any industry. The modern and well equipped office is located on the outskirts of Manchester with excellent retail facilities located close by as well as free parking. This is a high priority position due to exponential growth plans over the next year. Take action and make an application today to become part of this amazing opportunity. Apply to or call me on 01616672268 for more and comprehensive information and details.. This job was initially submitted as.www.totaljobs.com/JobSeeking/IT-Service-Delivery-Manager_job65509157 ..........
Key points: Service Delivery Manager EMEA Trafford Park, Manchester. Service Delivery Manager / Contact Centre / Telephony / VOIP / TDM / Virtualisation / Linux / Windows / RDMS / Data networking. Service Delivery Manager required for our cutting edge Software Solutions client located in Manchester.. Education and/or Experience : The minimum requirements for this new vacancy vacancy offer are:.-ITIL v.3 Foundation Certificate in Service Management. Practitioner level an advantage..- 3 years' experience working in busy, high-value, technical service management environment..-Broad range of technical skills and knowledge, ideally including:. o Linux. o Windows.o Relational Database Management Systems (RDMS).o Telephony (TDM and VOIP). o Data networking. o Virtualization technologies.- Knowledge of contact centre technology , ideally gained working for either a contact centre or a software vendor/solution provider in the contact centre space.. Summary :.-The primary objective of the Service Delivery Manager role is to drive improvement of client satisfaction for all supported clients, with specific focus on enterprise class clients, thereby protecting the client Support revenue stream. Enterprise class means either clients that are contracted for Enterprise Support or clients that have been defined as strategically important by other areas of the Business..-Activities associated with the vacancy will include client site visits, client phone calls, production of reports, client networking and relationship building and close interworking with the Service Desk team..-The Service Delivery Manager will work closely with all other areas of the Operations Department through the Service Delivery and Service Support cycle..-The Service Delivery Manager will be involved in handling of client escalations, from a client relationship perspective.. required Duties and Vacancy responsibilities include the following:.-Use existing data (support revenue, Accounts team input, historical ticket data) to profile the client base and build an engagement strategy..-Identify the key contacts within each client organisation build and keepstrong working relationships with each..-Devise metrics which the Business can use to measure performance (support revenues, ticket counts, satisfaction scores, other as appropriate).-Produce reports to give internal visibility of the metrics.-Conduct weekly (at a minimum) meetings with the Support Services Manager to review activities and set Support priorities..-Produce a monthly report summarizing activities completed during the trailing month and activities planned for the forthcoming month.-Conduct Service Review meetings with clients, either at client sites, the Company office or by phone..-Be available for client escalations on a rotational basis with other Operations Managers...This job was initially submitted as.www.cwjobs.co.uk/JobSeeking/Service-Delivery-Manager-EMEA-Trafford-Park-Manchester_job65612893 ..........
Key points: Group...Responsible to :.. Multichannel Delivery Manager...Department:.. Multichannel Technology Team Testing Team... Job offer is situated in .. Head Office, Bury...Hours:.. Forty hours per week... Role Overview :.. As a multichannel project coordinator Your job duties will include being responsible for maintaining pace and progress of the multichannel delivery programme, helping the business to fulfil our strategic vision and further growand enhance our market leading multichannel offering.. By coordinating activities across the delivery teams and instigating appropriate governance you will do a key role in the successful delivery of projects across the group for channels including mobile, desktop, app, in store kiosks, web tills and devices.. We are seeking to employ and looking for someone passionate about helping teams to perform, continuous improvement and their own self-development. In return you will receive the support, training and development to further your career... Key Duties/Vacancy responsibilities:.. Work closely with the projects, business analysis, development, support and testing team managers to establish an appropriate governance framework for projects... Work with project managers, internal teams to track project progress and ensure next steps are clearly identified and actioned as per agreed governance framework... Log change requests and channel these through the appropriate process... Ensure project documentation is complete and maintained in line with agreed standards... Assist project managers in initiating projects, identifying an appropriate approach, producing project plans and engaging with the necessary internal delivery teams to make sure a successful outcome... planproject meetings and record actions, risks, issues and decisions... Ensure project standards and governance are adhered to throughout the project lifecycle to protect overall timescales, budget and scope... Help manage resource allocation across teams and hold delivery teams to account on progress... Escalate any resource conflicts, risks and issues to project and delivery team managers... Review handovers of development work from 3 rd party suppliers to make sure suitability and readiness for testing... Ensure the overall project pipeline and current status is communicated clearly, accurately and appropriately to all required stakeholders.. Take responsibility for your personal development including setting objectives and milestones and identifying your training needs... findnew ways of working and supporting technologies that will assist the team to become more efficient and deliver a higher quality of testing service to the business.. Skills/Experience/Knowledge needed:... earlier work experience in project coordination administration or support role... Experience of delivering within a fast paced technology environment... Experience of working in an agile environment... Strong conversation discuss issues and skillto ..........
Key points: Transport & Logistics / Parcel / Postal Delivery Operations Manager that has great interpersonal skills with a professional approach and commitment to their work required for a well-established Company located in Preston Lancashire.
JOB OVERVIEW We have a sensational new job opportunity for a dependable, responsible and supportive Transport & Logistics / Parcel / Postal Delivery Operations Manager that has experience managing and supporting large teams within a courier / package delivery environment. Working as the Transport & Logistics / Parcel / Postal Delivery Operations Manager you will adopt full responsibility and control for all operational and warehouse performance, setting a great example and representing the Company's brand whilst demonstrating a professional, co-operative and supportive manner and appearance at all times. As the Transport & Logistics / Parcel / Postal Delivery Operations Manager you will strategically manage to meet operational objectives and budgetary requirements whilst liaising together with other managers and management personnels in order to keepa supportive, productive and efficient business.
APPLY TODAY If this new vacancy looks ideal and you have earlier management experience or worked as an Operations Manager within the Parcel / Postal Delivery industry we would like to hear from you.
DUTIES - Facilitate Despatch and Debrief discussions and ensure all associated tasks are completed
- Continually calculatebusiness needs and strategically manage all vehicle and operational issues including but not limited to the hiring of vehicles, bookings, enquiries and invoicing
- Liaise together with the managers and management personnel to stay informed of changing operational requirements and business updates
- Manage all employee related issues, including but not limited to new starter paperwork and inductions, investigations and sickness absence management
- Coach, train support and develop all employees making full use of all available business tools throughout the performance management cycle
- Coordinate tasks across the workforce and ensure any vehicle defects, employee/operational issues or or are reported in line with business expectations and are dealt with sufficiently and in a timely manner
- Demonstrate a full understanding of Company goals, current operational focuses and business performance vs. budgets
- Support all Drivers to make sure timed deliveries are met by proactively reorganising Driver routes where it proves necessary
- Ensure routine inspections of all vehicles are completed in accordance with the Employee and Vehicle Handbook
- £300 - £500 per week working on a Self EmployedDelivery Driver (Sub-Contract)
- The Candidate will have a choice of when you work - full time or part time
- Fortnightly or monthly pay structure
What do youas aDelivery Driver:
- Full UK Driving Licence with no more than 6 points - required
- Safe, secure & off road parking at your home
- Over the age of 25
The Delivery Driver role If you have the relevant licence the employee will bea delivery driver deliveringvehicles up to 7.5 tonnes carrying out the following vehicle delivery movements:
- Inter-dealership transfers and deliveries to end users
- New car deliveries and demo vehicle deliveries
- Collections of lease vehicles
- Blue-light vehicle conversions
Your further Duties for this job will include: The Candidate will be expected to carry out vehicle inspections, delivery handovers and following customer specific requests. Providing it is on route you will take home the last vehicle you collect in order to deliver it promptly the next morning, however from time to time you may be asked to deliver your final vehicle and drive home as normal, without taking the vehicle home.
- A sustainable, achievable and dependable sub-contract driving position with a proven track record of continuing growth, ensuring a sustainable flow of work
- On averagea delivery driver willearn between £1, 300 and £1, 800 monthly with the potential of earning more
- Full training in vehicle inspections & handovers
- 24 hour office support, 7 days a week
- A "Driver mentor" (if needed) / support infrastructure within the company
- Smart phone and associated application
- Generous bonus incentives, including our £250 driver introduction bonus
- VVM uniform, ID badge, Trade plates and a fuel card
- The choice of a fortnightly or monthly pay structure
- Self-billing facility, no need to worry about invoicing
The company Vale Vehicle Movementsis an Automotive Specialist and has been established since 1995, offering excellence in vehicle delivery to clients throughout the Automotive Industry. £300-£500 per week ..........
Key points: Service Delivery Managers - Strategy and Planning - Manchester - £35-£40k + benefits.Your new company.A prestigious opportunity as part of a pioneering Digital Transformation programme for Manchester City Council. situated in Manchester City centre we are seeking a talented and knowledgable Service Delivery Manager/Service Manager for a strategic and important role at the cutting edge as The prospective employer undergoes one of the largest digital transformations in the North West..Your new role.As one of our Service Managers the employee will be given the opportunity to manage the Strategy and Planning Analysts, as one of three Service Managers that supports the Strategy and planning function. In addition to building our Service Management models, Your job duties will include being responsible for:-.Relationship management and development Liaising with third parties and vendors (including understanding commercial relationships) Developing SLAs and underpinning Operational Level Agreements Service reporting and preparing reports Managing service reviews Developing and managing the service catalogue Ensuring high customer satisfaction. What you'll need to succeed. Successful jobseekers will possess a combination of the following skills:-.Qualified to ITIL, with a strong practical understanding of how the mainITIL functions A strong understanding of Prince2 (or equivalent project management methodology) Recent experience of operational report writing (SLA / OLAs / BBSs) A strong understanding of future business demand and consequential ICT change and the drivers which underpin it Understanding of Service Performance Management Significant experience of IT Service Operations and how an IT installation works across 7 24. skillto forecast future demand and change based on a strong evidence base and successful use of workforce insight, MI and trending Significant relevant legislative framework knowledge and professional standards both within the ICT industry Flexibly including out of hours / bank holidays as required to meet customer demand and potential in Major DR / BC incidents.. What you'll get in return. In return the employee will be rewarded with career development and on-going training.The Candidate will be offered a Salary of £35, 000-£40, 000 depending on experience in addition to a benefits package and pension. The Candidate will enjoy an exciting and creative environment with tools and technology to get your job done and a team of hard-working, aspiring, like-minded individuals supporting you...Successful jobseekers will be invited for interview at City Tower Manchester Piccadilly Gardens..What you need to do now.If you're interested in this role, click 'make an application today' to send an up-to-date copy of your CV...This job was initially submitted as.www.cwjobs.co.uk/JobSeeking/Service-Delivery-Managers_job65495653 ..........
Key points: Project Delivery Manager (IT) required by leading organisation to manage the delivery of small to medium sized IT Application projects, mainly involving one or two third parties in multiple locations/countries. Vacancy responsibilities involve changes primarily to single IT systems and include small business change. Candidates must have a broad IT Application project delivery background from a commercial / retail / financial organisation. This role is easily accessed from the main motorway network around Liverpool, Manchester Lancashire and North Wales and is paying a salary/package of £46K (incl car allowance) and excellent and very attractive job benefits. Project Delivery Manager - Skills/ Qualifications/ Experience .Project Management .Budget Management .Leadership .Retail Business knowledge .Technical management .Stakeholder Management Project Delivery Manager - Accountabilities - Sustained leadership and direction to both internal IT resources and external third parties on all project related activities - Setup overarching project governance for each project liaising with all parties to make sure that the defined processes are embedded and adhered to (including organisational structures and roles & responsibilities stakeholder mapping escalation paths reporting and key meetings communication strategy planning risks and issue management deliverables definition & associated acceptance change control process etc) - Collaborates with key business representatives to make sure that business resource requirements have been appropriately estimated and planned - Prepare project briefs and other project management documentation as and when required. - Secure internal and external IT resources required for each project as and when required - Proactively checkthe adherence to the governance definition and implement improvements for areas of weakness. - Proactively track and report the progress of the project from ideato project closure - Review and approval of project deliverables on behalf of Company IT - Formulating the initial budget and the steady re-estimation of forecast outturn - Ensure efficient and successful use of capital expenditure whilst protecting time and quality - Responsible for working with the wider IT teams and third parties to make sure that each project is delivered on time and to budget formulating and managing mitigating actions through to closure of risks and issues with budget - Purchase order and invoice administration and reconciliation - In collaboration with other Heads of the department, proactively contribute to highlighting new opportunities to take advantage of new technologies This is an exciting chance to be working with an established company in a managerial capacity, with rewards including a salary of up to £46k. To £46k pa + excellent and very attrac ..........
Key points: .Search Consultancy is seeking Delivery Consultants for our IT Digital recruitment division in Manchester city centre.. Who is Search IT Digital?. It really is no ordinary recruitment role... Search IT Digital are a founding Division of Search Consultancy and have been established in the UK since 1986, in Manchester since 2000, with 2 other sites in Gatwick and Brighton. Search Consultancy current boast listings in the Sunday Times Top 100 companies hold Gold IIP and an 'Outstanding' accreditation in the Best Companies' awards. We work out of plush, 'loft style' offices with rooftop terraces overlooking the Manchester sky line..The role.The prospective employer facing consultant account managers win develop and manage and large number of clients from the coolest new tech start ups, to FTSE100s and the best known brands in the UK and Europe The role of the delivery consultant is to help the account managers, by attracting and engaging the very talent for their vacancies, using a variety of creative techniques. The Candidate will form solid lasting relationships with these jobseekers, not only knowing the technical capabilities, but their motivations and aspirations. The Candidate never know, you could be talking to the future leader of the next big technology success story We're looking for creative thinkers, people that can think outside the box to help us find those elusive legendary jobseekers and tech genius' that our competition struggle to reach. Once you've found them, we need you to use your awesome communication and relationship building skills to make sure they know everything they need to know about the vacancy you have for them and the opportunity as a whole. If you are social media addict, blogger tech geek, event planner networker sales person public speaker and / or the life and soul of the party, this role is probably right up your street.So what's in it for you?. Fast track career progression into client facing, account management and / or team leading roles. Award winning training and on going coaching. Working (and playing) within a high performing team with a great mix of new blood and experience. Regular incentives / nights out / Director lunches awards ceremonies. Supporting some of the biggest brands in the UK. Part of wider company with an annual turnover of over £150m and 600 employees. Handsome monthly bonuses on top of your salary. If you're looking to get out what you put in not limit yourself to a 9 -5 and progress your career as quickly as you want, whilst earning £25, 000 - £35, 000 in your first year we'd love to hear from you... This job was initially submitted as.www.totaljobs.com/JobSeeking/Delivery-Consultant---IT_job65505170 ..........