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Updated: 25/07/17


03/07 * - Customer Service Advisors andndash; Dundee    Location: Dundee Jobs

Key points: Ongoing Role with no end date Part time 16.5 hours (working) per week £10 per hour, Fridays and Saturdays, Sundays £12 per hour Customers are at the heart of our business and delivering exceptional customer service is our number one priority. Have you the skillto cope under reasonable pressure and still give a first-rate customer experience? As a Customer Service Advisors the employee will be asked to answer a combination of short length inbound calls; including 999 calls, which involves transferring to the appropriate emergency authority, Directory enquiry calls and operator services Call centre experience is not really necessary as full training is provided to allow you to deliver our service to a very high standard; all you need to bring is the following:
* A professional, can-do attitude
* A willingness to make an application yourself during your training and into your future career
* Confident use of a keyboard
* An excellent telephone manner along with the skillto stay calm, work efficiently and follow procedures. We have 16.5 hours (working) part time hours (working) available working every Friday, Saturday and Sunday between the hours (working) of 22:00-04:00. With an initial 2 weeks full time training between the hours (working) of 9pm and 5am. Premium pay for all hours (working) worked after 8pm, Fridays and Saturdays - £10 pr hr Sundays £12 pr hr In addition to the competitive salary, you'll also receive a full agreementof employment, access to internal training tools and ongoing coaching and support with potential opportunities to advance your career, furthermore as a valued employee, you'll also qualify for a wide range of high street discounts. What are you waiting for? Apply for this job here ..........

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06/07 * - Customer Service Solution Advisor    Location: Scotland Jobs

Key points: Adecco have an exciting role just in to join an expanding company based in East Ayrshire on a permanent basis. The role is a Customer Solution Advisor. This is a sensational time to join the company as they are fastly expanding. Your role will be to deliver optimum collections in line with targets through customer contact on all mediums of communication within company and regulatory requirements. In this role the employee will have many responsibilities, some will include:
* Meet prescribed collections targets
* keepa high level of call quality in line with company and regulatory best practice
* keepa high level of client and regulatory knowledge
* Highlight any customer/client issues which may pose a business risk
* Create suggestions for increasing client performance
* examinea customers financial situation and offer the best payment solutions to meet objectives
* do consistently to meet performance standards set by the department
* Adhere to inbound and outbound activity rota
* Be logged on and available for duties by prescribed shift start times
* Demonstrate high level of customer resolution at first point of contact
* Any other duties as directed by management To be considered for this role you must have the following:
* skillto work in a fast paced environment where changes to procedures are common
* Excellent verbal communication
* skillto communicate in a respectful and assertive manner
* skillto multi-task and prioritise while speaking with customers the employee will be given 4 weeks training before you go live with the role. The role is working Weekdays and working every fourth Saturday. If you feel you match the above send your CV in today. Adecco is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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START IMMEDIATELY IN SALES and CUSTOMER SERVICE

Location: Edinburgh Central Scotland Jobs

Key points: START IMMEDIATELY IN SALES & CUSTOMER SERVICE, EDINBURGH Sales, Marketing and Customer Service Advisors needed for this Edinburgh based Sales and Marketing Company's on-going 2012 expansion They have numerous affiliated offices nationwide and are looking to grow even further. This booming company is looking to expand fastly, and currently have over 16 openings in Sales, Marketing and Customer Service. Location: Edinburgh £15-£20k average earnings (uncapped) Travel Opportunities Available As they represent national and global clients, they are looking for two different types of individuals for these Sales, Marketing and Customer Service Advisor opportunities. THE FIRST TYPE of individual they are looking for is someone that can develop in all basic aspects of Sales, Marketing and Customer Service. THE SECOND TYPE of individual they require is someone who feels they have the potential to progress through a structured Business Development Programme. The aim of the program is to enhance the successful Sales / Marketing / Customer Service Advisor's leadership qualities in preparation for team development and to assist with current expansion plans. No experience at several levels necessary, just the will to succeed, drive and ambition. The Candidate must have good communication skills and be of smart appearance for this Sales, Marketing and Customer Service Advisor opportunity. Please click to make an application for this opening as a Sales, Marketing and Customer Service Advisor. If the details shown on your CV match our client's requirements, we will provide our client with your full details so that they can judge whether you may be suitable for the opportunity advertised. Your details, as submitted by you, will only be used in relation to this specific opportunity. By applying to this advert and submitting your CV and/or cover letter to us, you give express consent to us using your details for this purpose. The opening is varied, and does involve an element of face-to-face sales with the general public across a variety of locations and media including at their own homes. As such, impeccable customer service levels are needed at all times. nb that this is a self-employed opportunity that does not have a basic salary, which allows for completely uncapped earnings on a 100% performance related basis. Pure Online Recruitment is a flat fee online recruitment company that actively recruit for the following roles: Sales Executives, Marketing Representatives, Sales Trainees, Marketing Executives, Sales Representatives, Marketing Trainees, New Business Sales Executives, Graduate Openings, Account Managers, Graduate Training, Promotions, PR, Customer Service, Telesales, Travel, Tourism, Advertising, Retail, Entry Level, Graduate, Call Centre and Telemarketing in Edinburgh Ref: JEN1208C ..........

German Customer Service

Location: Glasgow Central Scotland Jobs

Key points: Looking for candidates who speak and write fluent English and German to assist German customers via an email and telephone support role. Applicants should: -Have exemplary conversational and communication skills both written and oral -Be available to start immediately and work Monday-Friday from 12pm-8:30pm **Previous support experience advantageous. £7.70per hour- paid weekly Apply today for an immediate response. Adecco acts as an equal opportunities employer ..........

25/07 - Asda jobs in Dundee

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07/07 * - Spanish Customer Service Advisor    Location: Edinburgh Jobs

Key points: Spanish Speaking Customer Service Advisor - Permanent Full Time £16, 500 per year Do you feel it's time for a change? Have you always wanted to use your skills in a multinational organisation and make a difference? This could be a really amazing opportunity for you just now. Please read on My client provides European customer services support for a leading consumer productscompany and if that doesn't sound exciting to you we can assure you it is We challenge you to come and work for us in a multilingual fun environment, where everybody speaks at least two languages, and we communicate daily with people in 9 countries across Europe the employee will be providing excellent customer service to respond to a wide range of inbound and outgoing customer telephone enquiries. the employee will need to be fluent in English and Spanish, have excellent customer services and communication skills. Everything else the employee will be trained on And getting paid while on Training Working hours (working) Weekdays between 8am to 6pm, 40 hours (working) per week, 5 days out of 7 Please apply online today *
* Interviews next week *
* Search is an equal opportunities recruiter and we welcome applications from all suitably qualified or qualified candidates, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age ..........

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Asda jobs in the area of Dundee

Energy Customer Service

Location: Edinburgh Central Scotland Jobs

Key points: Customer Service Salary: £20k, Location: Selkirk, Scotland NB this role is based outside of Edinburgh Summary An Energy Supplier with a difference requires a Customer Service Advisor to join their company and continue the deliverance of exceptional Customer Service. The company pride themselves on being a great alternative to the "Big 6" utility companies by delivering excellent customer service, lower prices, innovative benefits and greener energy. To continue their unrivalled success, a Customer Service Advisor is sought to be part of a team of Customer Service Agents. Experience & Skills required previous work experience within the Energy Industry previous work experience within Customer Service, Billing, Collections or Industry Operations Experience of delivering results within a Contact Centre Environment Confident working in a busy & fast paced organisation exemplary conversational and communication & interpersonal skills ..........

Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

28/06 * - Experienced Customer Service Advisor    Location: Glasgow Glasgow City Scotland ... Jobs

Key points: Interaction Recruitment is the UK #39;s fastest growing independent recruiter with offices Nationwide. We operate within the Commercial, Industrial, IT, HR, Engineering and Local Government sectors. We have a sensational opportunity for you to work on behalf of one of the UK rsquo;s leading direct insurers based within Glasgow. The prospective employer is seeking to employ a team of experienced Customer Service Advisors to growtheir already impressive Customer Service department. Role As an Inbound Customer Advisor, your role will be to give an exceptional level of service to customers and additionally findways to enhance their experience by highlighting opportunities which may benefit the customer. Resolve Customer Queries: Relating to car insurance quotes, policy updates, amending account details etc. Profile: Establishing up selling/ cross-selling opportunities and build rapport. Encourage Sales: Making the customer aware of the products and services, allowing them to decide what’s best for them to ensure the policy suits their needs. Targets: Meeting sales targets and KPI’s. Your contracted hours (working) will amount to 40 per week being fully flexible in between the hours (working) of 8.00am – 20.00pm Weekdays, 9.00am – 17.00pm Saturday and 9.00am – 14.00pm Sunday. Training: 2 weeks classroom based, further up skilling to follow. Salary: £8.00 Benefits
* Annual salary reviews
* Pension scheme
* Company sick pay
* Life assurance policy
* 28 holiday days
* Childcare vouchers
* Discounted gym membership
* Employee help program
* Full training program
* NVQ (National Vocational Qualification) course opportunities
* A generous pay with clear progression If you are target driven, have call centre and customer service practical working experience, have a professional manner and are available to start immediately make an application today or contact me directly on (Apply online only) ..........

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10/07 * - CUSTOMER SERVICE    Location: Edinburgh Jobs

Key points: The Contact Centre Advisor role: As a Contact Centre Advisor we are seeking to employ an individual who is passionate about delivering results. As this role is phone based, the employee will need to be an excellent communicator. This role is a complex and varied role, providing a great opportunity for someone looking to enhance their skills further. Key Vacancy responsibilities manageinbound queries in a timely manner whilst demonstrating excellent customer service Meet individual and departmental targets stay professional and polite at all times skillto work successfully as part of a team to achieve objectives A positive can do attitude For the vacancy of Contact Centre Advisor we are seeking to employ the following experience: earlier work experience working in customer services To be self-motivated and be resilient Experience of working in a contact centre or phone based environment Job Type: agreement Salary: £15, 800.00 Job Type: Full time ..........

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05/07 * - Customer Service Adviser    Location: Edinburgh Jobs

Key points: Our public sector client is currently seeking to employ Customer Contact Centre Advisers to work in central Edinburgh. The successful candidates will have worked within a call centre environment in the past. The Customer Contact service provides a 24/7, 365 day access to a wide range of internal and external services, via a range of access methods including by telephone in a contact centre style environment and head on from various locations within the city. Shift times will vary from week to week,  and the successful candidates will need to be able to work any times between 8am and 8pm, Weekdays, for 36 hours (working) a week. The Customer Contact Adviser will give and collect information in relation to various customer contacts including taking payments, requesting services and dealing with information. The post holder will ensure contact is dealt with successfully and efficiently whilst delivering high levels of customer satisfaction. The role will involve the following tasks: - give a dependable customer focused service through a variety of formats including; telephone, head on, email, and online - Receive, respond, and refer customer comments, suggestions, service requests and complaints in line with company policy - Work proactively to facilitate customer access to the full range of services and activities - managesensitive and personal information in line with appropriate policies and confidentiality guidelines - Work within a team of staff dealing with customer's issues and service requests through provision of information, guidance, or progressing requests to wider client services - Deal with "off line" tasks, including: customer email enquiries, web chat, web forms, JADU forms and social media contact - Deliver a range of clerical and administrative support to meet customer contact deliverables including (where appropriate) reception and cash handling duties - Use appropriate systems to process; payments, service requests, or updates for wider client services - Work with the Customer Contact Team Leaders, Customer Contact Officers and other Customer Contact Advisers to help new initiatives and the strategic direction of the client and ensuring that that all customer contact services are planned in a consistent manner in accordance with the client's strategic objectives - Receive payments from customers and agree associated financial procedures - Use appropriate systems to process; payments, service requests, or updates for wider client services If you are interested, apply online or send your CV to (url removed) ..........

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Asda vacancies in Dundee: Jobs above: 1-9 | Next of 18 Jobs found

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