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Updated: 26/05/17


24/05 - Store Assistant Manager Dundee    Location: Dundee Scotland Angus Jobs

Key points: We have a tremendous opportunity for a full time Assistant Manager at our Dundee store.The Assistant Store Manager's role is to keepa consistent sales performance in line with the store expectations. Delivering a memorable customer experience and operating within the company's policy and procedures in a compliant manner by getting it right first time.Role: Responsible for promoting an attitude in others where the customer is at the heart of our actions and decisions Co-ordinating and implementing multiple tasks successfully through pro-active and accurate planning Prioritising own time and that of the team to meet deadlines and improve service able to flex plans as the need arises Passionate about achieving high quality service recognising and rewarding team members where appropriate Driving high levels of delivery from others and providing activities and guidance to achieve performance Analysing financial KPI achievements that affect profit performance and always considering the impact of their decisions with regard to Showroom profit performancePerson: successful Leader who can build a strong team around them, always looking for ways to enhance confidence and capability Develops successfulness in others through coaching and training reviews and develops the performance of others by giving guidance and clear expectations Confident, clear communicator who can deliver information using appropriate methods to make sure the correct message gets across A good listener and facilitator of open and honest discussion. Uses their enthusiasm and passion within their own style to influence, adding power and impact Have a high level of understanding of the business environment and key constraints in which they operate, responsive to the changes around themHours : Forty hours per week, 5 days out of 7, including weekends..This job was initially submitted as www.retailchoice.com/job/73843472 ..........

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13/05 - Customer Service Advisors Dundee    Location: Dundee Scotland Angus Jobs

Key points: Job offer is situated in DundeeOngoing Role with no end datePay Rate: £8 per hourFull & Part time hours available. Customers are at the heart of BT's business and delivering outstanding customer service is our number one priority. Have you the skillto cope under pressure and still give a first-rate customer experience?MANPOWER working with BT requires Customer Service Advisors to answer a combination of short length incoming calls including 999 calls, which involves transferring to the appropriate emergency authority, Directory enquiry calls and operator services Call centre experience is not required as full BT Training is provided to allow you to deliver our service to a very high standard all you need to bring is the following:.A professional, can-do attitude.A willingness to make an application yourself during your training and into your future career Confident use of a keyboard.An excellent phone manner along with the skillto stay calm, work efficiently and follow procedures.We have full time or part time shifts available. Flexibility is necessary between 8am &11pm for full time and for part time (25 hrs) between the hrs of 8am & 9pm or 2pm &10pm Monday to Sunday. Plus we have a Twenty Five hr shift which is 8.5 hrs on a Saturday, some Sundays between 8am - 11pm and the remainder of the hrs will be in the evening between 5pm and midnight. 2 weeks full time training.In return Manpower offer excellent opportunities to progress your career within the company and sensational benefits including: First class training program.Up to Thirty days annual leave Amazing discounts on numerous products including holidays to car insurance.Access to free development training courses What are you waiting for? Apply for this new vacancy here: ..........

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22/05 - Customer Service or Call Centre experience? Full / Part time ...    Location: Dundee Scotland Angus Jobs

Key points: If you've got customer service or call centre experience, then you are just the person The prospective employer HOME Fundraising is looking for. Never get up early for a 9am start again Full time or part time openings as a door-to-door charity fundraiser. IDEAL EVENING AND SATURDAY WORK FOR STUDENTSThey need confident, fluent conversationalist who enjoy speaking to and meeting new people. They have an amazing team of charity fundraisers and have raised a phenomenal £500 million since 2002 which has enabled some truly life-changing work to be carried out.. THIS COMPANY HAVE REACHED THEIR 1 MILLIONTH DONOR. What's in it for you as a charity fundraiser?Weekly pay:£7.50-£10 per hour flat rate PLUS WEEKLY UNCAPPED BONUSESWorking hours:Monday - Friday 3.30pm-9pmFull Time ..........

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24/05 - Customer Service Advisors Dundee    Location: Dundee Scotland Angus Jobs

Key points: Customer Service Advisors - DundeeSalary - £15, 990BT Customer Service AdvisorsJoin BT as a Customer Service Advisor in Dundee and you'll be focused on delivering an outstanding customer experience every time.Working as part of a winning team in a vibrant atmosphere, as a BT Customer Service Advisor you'll answer incoming calls from business customers who have an issue with their services. Using your natural skillto build a rapport with customers, you'll find the correct resolution for the problem and you won't stop until they're completely satisfied.Full training will be provided so you'll quickly get to know our products and services inside-out. All we're looking for is a professional, can-do attitude and excellent computer communication and complaint handling skills. You'll also be a team player that's driven to achieve personal and team targets. earlier work experience in a similar role isn't necessary.There'll be plenty of opportunities to progress your career with us and sensational benefits are offered too, including a first class training programme so you can progress your career up to Thirty days annual leave and a wide range of high street discounts.These are ongoing roles, there is no fixed end date. Interested? Apply here today ..........

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26/05 - Asda jobs in Dundee

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22/05 - Customer Service Team Leader X2    Location: Scotland Dalkeith Midlothian Jobs

Key points: Job Advert The jobholder will be responsible for the day-to-day operation of a customer service team in a customer service area who give front line service delivery to a wide range of customers across a number of customer access channels and business areas, ranging from the non-complex to highly complex and legislative. The jobholder will also be responsible for staff supervision in their area of responsibility including making efficient use of staffing resource to make sure the continued delivery of excellent customer services, prioritisation and allocation of tasks based on business need conducting appraisals and absence control in accordance with council procedures. The jobholder should have a minimum of two passes at Higher Grade Level or a vocational qualification at N/SVQ2 level or demonstrable alternative. earlier work experience of communicating with the public, resolving complex customer enquiries and demonstrable practical knowledge of working in a customer focused environment is sought. It would be desirable for the jobholder to have had working experience in dealing with sensitive and privateinformation. earlier contact centre experience and supervisory experience are all desirable, as well as an awareness of the range of council services and knowledge of the various council databases accessed by customer service staff. A relevant qualification e.g. CSP Certificate level is desirable. Job Vacancy Position Title: Customer Service Team Leader X2 Position Number: TBC Directorate: Health & Social Care Job offer is situated in Jarnac Court, Contact Centre agreementStatus: Permanent Hours of Work: 36 hours & 18 hours per week Working Pattern: 36 hours per week: Monday - Friday working a pattern between the hours of 7am -7pm 18 hours per week: Wednesday, Thursday and Friday, working a pattern between the hours of 7am - 7pm Weeks per year: 52 weeks Closing Date: Friday 02 June 2017 Interview Date: Tuesday 13 June 2017 & Wednesday 14 June 2017 Please note that it is Midlothian Councils policy that successful jobseekers will be appointed to the first point on the salary scale. Based on you working 36 hours over 52 weeks per year the minimum actual salary for this new vacancy vacancy offer is £21, 677.66 per year. Based on you working 18 hours over 52 weeks per year the minimum actual salary for this new vacancy vacancy offer is £12, 645.30 per year. extra Information If you have difficulty applying for this post or in accessing attached documentation or if you have a disability and reasonable adjustment is necessary, call 0131 271 3063 to speak to a member of the Recruitment Team, stating the post reference number. Midlothian Council is currently undergoing a period of transformation changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accorda ..........

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Asda jobs in the area of Dundee

17/05 - French and Canadian speaking Customer Service Advisor ...    Location: Edinburgh Scotland Midlothian ... Jobs

Key points: Undergoing an exciting period of growth, The prospective employer is an established and leading global outsourcing organisation which give Customer Service and Technical Support to a range of their clients. With a variety of opportunities available on a full time & part time / temporary or permanent basis we are seeking strong jobseekers who have a passion for customer service. The successful jobseekers will ideally have a background in a customer service role and a strong problem solving abilities. They will be able to show a high quality of customer service skills and the skillto build relationships and rapport with customers. Your duties will include: Providing excellent customer service to respond to a wide range of incoming and outgoing customer phone enquiries - NO SELLING INVOLVEDUsing a broad range of questioning skills to understand and resolve customer(s) needs and expectationsEnsuring that the information provided is clearly understood by the customer(s) Work as part of a co-ordinated group of customer consultants ensuring our overall grade of service and response times are fully achievedPrompt and accurate completion of all administration activities to make sure full customer satisfaction Recognise when customer requirements are more successfully dealt with elsewhere and refer as appropriate Keep up to date on new or enhanced products/services in order to give a high quality service to customersFull compliance with all legislative requirements Take part in and findself-development opportunities and training needs Contribute to team and process improvements To be considered for this brilliant opportunity, you must hold the following: Fluent in Canadian French & EnglishExcellent customer service skills Proven track record of building and maintaining customer relationships Positive and professional manner to be portrayed at all times exemplary conversational and communication and influencing skills Evidence of achievement against demanding goals and targets Customer Service Experience required exemplary conversational and conversation discuss issues and skillto positively interact are required Meeting targets and accuracy, quality, volume and to agreed service level agreements Operational Hours: Monday - Sunday between 12noon to 12midnight (40 hours p/w). Candidates must be fully flexible around these hours. more and comprehensive information and details will be provided at time of application. Benefits include: Generous holiday allowance / Ongoing training & development / Further career opportunities / Monthly incentive prizes / Quarterly bonus / Pension / Healthcare / Discounts to various retailers and tourist attractions / Optical support / Free onsite parking / Free hot beverages / RAC discounts and SO MUCH MORE ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

22/05 - Customer Service Team Leader X4    Location: Scotland Midlothian Jobs

Key points: Job Advert This is a motivating and challenging job opportunity to contribute to the development and delivery of Midlothian Library services. The jobholder will manage a team at one of our nine libraries across Midlothian as well as developing the service to meet the needs of the local community. The jobholder will be responsible for the planning and organisation of events and activities which support local priorities and contribute to national programmes as well as developing partnerships with local stakeholders and groups. The jobholder requires a minimum of two passes at Higher Grade Level or a vocational qualification at N/SVQ2 level or demonstrable alternative. earlier work experience of communicating with the public, resolving complex customer enquiries and demonstrable practical knowledge of working in a customer focused environment is sought. It would be desirable for the jobholder to have had working experience in dealing with sensitive and privateinformation. earlier library experience and supervisory experience are all desirable, as well as awareness of the range of council services and knowledge of the various council databases accessed by customer service staff. A relevant qualification e.g. HNC Library and Information Studies or working towards CILIP Certification is desirable. Job Vacancy Position Title: Customer Service Team Leader X4 Position Number: TBC Directorate: Health & Social Care Job offer is situated in Various - Dalkeith, Danderhall, Lasswade & Newtongrange agreementStatus: Permanent Hours of Work: 36 hours per week Working Pattern: Hours worked over 7 days - Including some Evenings and Weekends Weeks per year: 52 weeks Closing Date: Wednesday 31 May 2017 Interview Date: Wednesday 21 June 2017 & Thursday 22 June 2017 Please note that it is Midlothian Council's policy that successful jobseekers will be appointed to the first point on the salary scale. Based on you working 36 hours over 52 weeks per year the minimum actual salary for this new vacancy vacancy offer is £21, 677.66 per year. extra Information If you have difficulty applying for this post or in accessing attached documentation or if you have a disability and reasonable adjustment is necessary, call 0131 271 3063 to speak to a member of the Recruitment Team, stating the post reference number. Midlothian Council is currently undergoing a period of transformation changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal jobseekers in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter. See also: JS Customer Service Team Le ..........

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17/05 - Customer Service Assistant    Location: Scotland Edinburgh Midlothian ... Jobs

Key points: Customer Service Assistant - Edinburgh Airport, 15-33 hours per week. As a jobseeker are you passionate about providing exceptional customer service? Have you the energy, drive and enthusiasm to be working with the UK s largest airport retailer? As a Customer Service Assistant with World obligationFree you will have a good knowledge of all our products throughout the store. We have a whole range of exciting departments including Beauty, Jewellery, Handbags, Watches, Sunglasses, Liquor and Confectionery. There is something for everyone and a good Customer Service Assistant can build an instant rapport with customers whether it is recommending the perfect pair of Sunglasses for that last minute beach break or suggesting the ideal fragrance for that special someone. Passion enthusiasm and hard work are all qualities possessed by a good Customer Service Assistant and if this is you, then apply to become a valuable member of an energetic and award winning team. If you have experience within retail and a passion for customer service then we would love to hear from you. Please note all of our roles are on a rolling shift basis, therefore the days do change every week. ..........

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17/05 - Customer Service Assistant Inverness.    Location: Inverness-shire Highland Inverness Scotland ... Jobs

Key points: Would you like a tea or coffee with that? No, this isn t an ad for a coffee shop - although with 2, 400 shops in the UK, you could be forgiven for thinking that. In fact, for our customers, coming into a William Hill shop isn t just about placing a bet and picking up their winnings, it s knowing they ll get great customer service from a friendly face and maybe even the odd tea or coffee. We re looking for the very best in customer service, therefore we refer to your role as a Customer Experience Assistant as that s what it s all about the experience. The Candidate ll need to talk to our customers about what we do - but don t worry if you re not sure about your nap from your nailed on just yet, we ll give you all the training you ll need. Happy working in a team or on your own you ll show pride in your work, making sure the shop always looks the part and open to taking on more and more responsibility (like opening up and closing down). We currently have opportunities in Inverness. Perks of the job The Candidate ll have plenty of chances to progress and we ll support you in taking the next steps in your career - either shop/field management or into a Head Office role.There s a whole pack of benefits, including an extra day off on your birthday, high street discounts and subsidised travel. If you re over 18, go ahead and apply. We look send to hearing from you. ..........

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