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Updated: 23/09/17


14/09 - Customer Services Coordinator    Location: Livingston West Lothian Scotland W Lothn ... Jobs

Key points: Our DS Smith site in Fordham is seeking a Customer Services Co-ordinator to be working with us in delivering upon our customer service strategy to achieve service excellence. The focus is to deliver global-class customer service in a fast paced environment to delight our customers, grow our business and contribute towards achieving and exceeding Fordham s goals and targets..Have you proven practical knowledge of working in a customer service role? Have you great conversation discuss issues and skillto positively interact and a professional attitude towards your work?.Do you strive to give the best service possible at all times? If you believe the answer to ALL of the above to be YES, you could be the ideal Customer Service Co-ordinator for us What aspects are involved in this role? The role entails being the primary internal point of contact for a defined customer base, working and supporting both the internal and external teams to achieve business objectives and service goals. Your job duties will include being responsible for the following. Processing new and repeat customer orders within defined lead dates and agreed customer service level agreements.Co-ordinating artwork preparation in liaison with external artwork suppliers and seeking prompt artwork approval and order tooling to meet production timelines.Recovering origination spend through proactive customer invoicing.Analysing customer forecasts and send plan stock replenishment orders to meet pending demand in line with defined lead dates and agreed customer service level agreements.Pro-actively reducing made to order stock residing in the warehouse through daily review and customer liaison.Placing purchase orders for non-manufactured products within the DS Smith network or external suppliers to meet customer requirements.Acknowledging customer complaints and report dissatisfaction/failures in line with procedures.Discussing solutions with customers and follow through those actions to make sure customer is satisfied and where appropriate, complaint resolved.Building strong relations with the Territory Manager by sharing internal and external information and acting as the main liaison for other areas of the business to give a united service to customers.Building strong relations with customers, gaining insight to their company and business. Keeping them informed of the current status of their orders or answering any other queries that may rise at either the company s or customer s directive.Working with the team and other colleagues (our internal customers) within the company to improve team and cross-departmental relations, flexibility and efficiency in our service offerings.Continually challenge and develop our process flows and methods of operating to deliver upon our customer excellence programme and Any other ad-hoc duties as required. What we would like our jobseeker for this new vacancy to have requireds: skillto show how our corporate values - Caring, Challenging, T ..........

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14/09 - Inbound Customer Services    Location: Edinburgh Midlothian Scotland ... Jobs

Key points: The prospective employer has excellent opportunities within the financial services industry with positions to work until the end of 2017. The roles involve working in the pensions department covering a variety of tasks including: Dealing with clients over the phone handling incoming calls in a polite and efficient manner. Updating the company IT systems Dealing with customers application packs, pulling together information to make sure file compliance Chasing clients for missing information on their application. The role can be operating in a purely administrative capacity, a purely telephony capacity or a combination of both. The ideal jobseeker for this new vacancy with have telephony and administration experience with a flexible attitude. The job involves working Mon-Fri between 8am and 6pm and is available on a fixed term agreementbasis with the potential to continue after the end of the year. ..........

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13/09 - Customer Services Advisors up to 32 hours per week Livingston Regional Distribution Centre ...    Location: Livingston West Lothian Scotland W Lothn ... Jobs

Key points: Our fastly growing organisation is keen to bolster our team with enthusiastic customer service experts. Based in our Livingston call centre, our Advisors are the central point of contact for the general public and as such manageall manner of incoming communication. We pride ourselves on dealing with enquires with the greatest possible care, while dealing with all response in a timely and professional manner. Putting customers first is a top priority here and you'll be part of a supportive, fun and friendly team who are all focused on having great conversations. We will be looking to take on a number of new team members over the next six months. This could therefore be the perfect opportunity for those looking to start the job immediately or a little later on during the year. There are a range of part-time contracts available from 12.32 hours per week across the hours of 08:00.21:00 and could be the ideal part-time role to fit your lifestyle Please note that this is a shift based role and will include weekend and evening working on a rotational basis. Please also be advised the Customer Services Department is due to relocate to Eurocentral in 2019. What will you do? Delivering excellent customer serviceAnswering, reviewing and forwarding incoming calls and dealing with customer contactsProcessing incoming email and postInvestigating customer enquiriesProblem solving response provided by customersLiaising with internal departments across the businessAd hoc tasks as required by Management What will you need? Contact/call centre based customer service experience is soughtexemplary conversational and conversation discuss issues and skillto positively interact both verbal and writtenPositive and confident, able to stay up-beat and enthusiastic at all timesStrong Microsoft Office skillsPassionate about quality and service of deliveryReliable and conscientious team playerStrong multi-tasking and time management skills What do we offer? £18, 400 pro rata starting salary30 days holiday per year (pro rata, including Bank Holidays)A contributory pension scheme10% discount on all Lidl products, in all stores nationwideAccess to corporate discounts on a range of products and services (including holidays, home and garden products, leisure activities and more)Initial training and on-going development from a talented and knowledgable team memberBrilliant opportunities to take on more responsibility and long term career prospects ..........

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14/09 - Sales Executive / Commercial Customer Services    Location: Edinburgh Midlothian Scotland ... Jobs

Key points: Job Title: Sales Executive Job offer is situated in Edinburgh Remuneration is £22, 810-£29, 020 per year Job Role: Full Time, Permanent (37 hours per week) Reports To: Incident & Process Manager Closing Date: 20th September 2017 Expected Interview Date: w/c 9th October The prospective employer are the lead body for Scotland's historic environment a charity dedicated to the advancement of heritage, culture, education and environmental protection. They are at the forefront of researching and understanding the historic environment and addressing the impact of climate change on its future. They investigate and record architectural and archaeological sites and landscapes across Scotland and care for more than 300 properties of national importance. They have a People Strategy which will be an overarching strategy to which ensures they support and develop staff within the organisation. As Sales Executive the employee will be a key point of contact with customers. With exemplary conversational and conversation discuss issues and skillto positively interact and a commercial awareness and motivation you will conduct market research and will implement an annual plan of pro-active sales activity. Their vision is that Scotland's historic environment is cherished understood shared and enjoyed with pride by everyone. Key responsibilities, duties and objectives Work with the Business Development Manager and Sales Coordinator to make sure that a positive sales journey is at the forefront of everything that we do.Under the guidance of the Business Development Manager collect data on existing and potential customers, to tell market research.Informed by sales and market research, assist colleagues with the development of new products and services.Oversee an annual plan of sales activity, which best-ensures leads are converted into customer orders.Engage with a range of customers on a daily basis, providing guidance and support to the Sales Coordinator.Pro-actively up-sell NCAP products and services wherever possible.Undertake searches for not-yet-digitised aerial photography, as required. required requirements: earlier work experience in a sales / customer-facing work environment.Excellent written and oral conversation discuss issues and skillto positively interact.Experience in data collecting and market research.Writing detailed reports and presenting results.Ability to work under pressure and prioritise multiple tasks.Computer skills - confident PC user with Microsoft office skills.General administration / office experience. Desirable requirements: skillto show a practical approach to problem solving.Knowledge or interest in historic aerial photography.Some line management experience.Full driving licence. Qualifications & Professional Memberships: The Candidate will have a relevant technical background to the vacancy and whilst no formal qualifications are required it will be necessary to show relevant work experience. Bene ..........

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23/09 - Customer Services jobs in Scotland

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14/09 - Customer Sales Advisor Easterhouse 2646 097    Location: Lanarkshire Scotland Jobs

Key points: Customer Sales Advisor at BrightHouse Job offer is situated in Easterhouse Remuneration is Starting from £7.92 an hour Hours: Twenty Hours (5 days Monday - Saturday) We are closed on Sundays The company benefits are 22 days holiday per year pension scheme & staff purchase Adding value to people's lives every day BrightHouse is the UK's leading rent-to-own retailer providing quality branded home electronics, domestic appliances and furniture via affordable weekly payments. We are seeking an aspiring, sales driven individual to give excellent customer service and product knowledge to new and existing customers on the shop floor. Sales advisors help customers find the perfect product to suit their needs and build strong customer relationships throughout the duration of their rent-to-own agreements. What will you be doing? Providing excellent customer service at all times and building strong customer relationshipsFollowing the BrightHouse sales process, ensuring full customer understanding and accuracy of completed agreementsPerforming credit checksArranging the delivery of products and booking product servicesGenerating new business over the phone and in-storeResolving in-store customer complaints and referring to management when appropriateProcessing customer payments Required Skills: What you need to make an application: Experience in a customer focussed roleFriendly and outgoing manner that can build lasting relationships with customersReliability and resourcefulness, with the skillto changeto multiple demandsStrong listening skillsCalmness under pressureSelf-motivationEducated to GCSE standard or equivalent We look send to receiving your application Required Experience: Educated to GCSE standard or equivalentCustomer service experience, preferably face to faceSales experienceWorking to targets If you feel you have what it takes to work in a fast paced environment with us then apply today ..........

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Customer Services jobs in the area of Scotland

13/09 - Customer Sales Advisor Perth 2644 097    Location: Aberfeldy Scotland Perthshire Perth And Kinross ... Jobs

Key points: Customer Sales Advisor at BrightHouse Job offer is situated in Perth Remuneration is Starting from £7.92 an hour Hours: Twenty Hours (5 days Monday - Saturday) We are closed on Sundays The company benefits are 22 days holiday per year pension scheme & staff purchase Adding value to people's lives every day BrightHouse is the UK's leading rent-to-own retailer providing quality branded home electronics, domestic appliances and furniture via affordable weekly payments. We are seeking an aspiring, sales driven individual to give excellent customer service and product knowledge to new and existing customers on the shop floor. Sales advisors help customers find the perfect product to suit their needs and build strong customer relationships throughout the duration of their rent-to-own agreements. What will you be doing? Providing excellent customer service at all times and building strong customer relationshipsFollowing the BrightHouse sales process, ensuring full customer understanding and accuracy of completed agreementsPerforming credit checksArranging the delivery of products and booking product servicesGenerating new business over the phone and in-storeResolving in-store customer complaints and referring to management when appropriateProcessing customer payments Required Skills: What you need to make an application: Experience in a customer focussed roleFriendly and outgoing manner that can build lasting relationships with customersReliability and resourcefulness, with the skillto changeto multiple demandsStrong listening skillsCalmness under pressureSelf-motivationEducated to GCSE standard or equivalent We look send to receiving your application Required Experience: Educated to GCSE standard or equivalentCustomer service experience, preferably face to faceSales experienceWorking to targets If you feel you have what it takes to work in a fast paced environment with us then apply today ..........

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18/09 - Temporary Sales Assistant    Location: Livingston West Lothian Scotland W Lothn ... Jobs

Key points: Card Factory is the UK's largest greetings card retailer our continued growth and success is entirely dependent on the hard work and dedication of our colleagues.

We are passionate about celebrating our customers' life moments and we're dedicated to providing our customers with quality products and excellent service.

We are now heading into our busiest season and are seeking to employ and looking for enthusiastic seasonal Sales Assistants to be working with the team. We have a number of vacancies available with a wide range of hours and shift patterns.

Main responsibilities:

Being dedicated to delivering excellent customer service so our customers can celebrate their life moments
Price stock correctly and merchandise in line with Company procedure
Make customers aware of product promotions and offers
Assist with unloading of deliveries and storage of stock
Operate till, accept payment by cash, credit and debit card
Cashing up and tills management
Supervision of the store when required

Due to the high number of jobseekers, we might not be able to get back to everyone if you have not been successful.

We look send to your application ..........

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13/09 - Customer Service / Events Sales Assistant    Location: Lanarkshire Glasgow Scotland ... Jobs

Key points: Customer Service / Events Sales Assistant No Experience Necessary We Will Train Call centre, customer service, catering, retail or sales experience would be helpful but not required. Office Job offer is situated in Glasgow City Centre Restrictions: Full-Time and 18+ Lammas Incrementum is one of Glasgow's fastest growing sales, marketing and promotions firms. We are undergoing expansion due to client demand and we are seeking to employ and looking for a new team of customer service / event sales assistants. We have a young, fun and lively team who are committed to representing The prospective employers with confidence, professionalism and transparency. No customer service or sales experience is necessary, however ideal jobseekers will have an outgoing and enthusiastic personality, excellent people skills, a positive, 'can do attitude and above average conversation discuss issues and skillto positively interact. At Lammas Incrementum we go above and beyond to create an outstanding customer experience to deliver both quality and quantity customer acquisitions for The prospective employers. As a CUSTOMER SERVICE / EVENTS SALES ASSISTANT your role will involve but won t be limited to.Setting up & managing pop-up eventsInteracting with customersConducting presentationsHandling queriesPublic speakingGathering dataCustomer acquisition / retention We are an expanding company with big goals We offer first class business development opportunities for those looking to climb the career ladder via a structured career path. We have adopted a strong recognition and reward culture with frequent bonuses, incentives and prizes. We also have a strong social culture with weekly team nights at Glasgow's top bars and restaurants, steady company activity days and R&R getaways. If you want to be working with an exciting and expanding company where you can learn grow and develop, apply today HOW TO APPLY: send your CV through the on-line process by clicking the apply button applications must include a contact number and email address. PLEASE NOTE: THIS IS AN OFFICE & FIELD BASED POSITION AT PRE-BOOKED EVENT VENUES For legal reasons jobseekers must be 18 or over jobseekers must also be able to commute daily to our office in Glasgow City Centre. Applicants successful at the first interview will be invited to attend an unpaid observation day, shadowing an advisor expenses will not be covered. Our contractors are self-employed and paid on commission only for their completed sales, all earnings are uncapped therefore the more you put in the more you get out. As the openings are immediate start we are unable to consider applications from people not currently able to commute to our office in Glasgow City Centre. ..........

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13/09 - IMMEDIATE START! Customer Service and Sales Assistant ...    Location: Edinburgh Scotland Midlothian ... Jobs

Key points: CUSTOMER SERVICE / SALES ASSISTANT FULL-TIME OPPORTUNITIES EVENTS & IN-STORE PROMOTIONS Call centre, customer service, catering, retail or sales experience would be helpful but not required. Harper Robson is an events marketing firm located in Edinburgh City Centre. We are increasing representation on our biggest project and we currently have opportunities for customer service and sales assistants, to be working with our team. No specific customer service or sales experience is necessary, however jobseekers must.Be confident and comfortable speaking to people face to faceHave an outgoing and enthusiastic personalityBe a great team playerHave a strong work ethic At Harper Robson we specialise in customer acquisition through in-person promotions. We believe our high customer service standards have played a massive role in our success. We go above and beyond to create an outstanding customer experience to deliver both quality and quantity customer acquisitions for The prospective employers. We will give full customer service, product and sales training, as well as on-going advice and guidance. As a CUSTOMER SERVICE / SALES ASSISTANT your role will involve but won t be limited to.Travelling to / managing event sitesBrand protectionCustomer care / serviceMotivational public speakingHR / AdministrationCustomer retention & acquisition We pride ourselves on our unique working environment where fun meets success. We offer a very fun friendly and nurturing working environment where we assist and encourage people to reach their full potential. We have a very social culture with lots of activities for you to get involved in including weekly office dinners, team nights, company activity days, R&R getaways and an annual awards ceremony. If you consider yourself a "people person" and would love an opportunity where you can learn grow and develop, we want to hear from you HOW TO APPLY: send your CV through the on-line process by clicking the apply button applications must include a contact number and email address. Applicants must be 18+ and available full-time. PLEASE NOTE: THIS IS AN OFFICE & FIELD BASED POSITION AT PRE-BOOKED EVENT VENUES For legal reasons jobseekers must be 18 or over jobseekers must also be able to commute daily to our office in Edinburgh City Centre. Applicants successful at the first interview will be invited to attend an unpaid observation day, expenses will not be covered. Our contractors are self-employed and paid on commission only for their completed sales, all earnings are uncapped therefore the more you put in the more you get out. As the openings are immediate start we are unable to consider applications from people not currently able to commute to our office in Edinburgh City Centre. ..........

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18/09 - Temporary Sales Assistant    Location: Stirling Scotland Perthshire ... Jobs

Key points: Card Factory is the UK's largest greetings card retailer our continued growth and success is entirely dependent on the hard work and dedication of our colleagues.

We are passionate about celebrating our customers' life moments and we're dedicated to providing our customers with quality products and excellent service.

We are now heading into our busiest season and are seeking to employ and looking for enthusiastic seasonal Sales Assistants to be working with the team. We have a number of vacancies available with a wide range of hours and shift patterns.

Main responsibilities:

Being dedicated to delivering excellent customer service so our customers can celebrate their life moments
Price stock correctly and merchandise in line with Company procedure
Make customers aware of product promotions and offers
Assist with unloading of deliveries and storage of stock
Operate till, accept payment by cash, credit and debit card
Cashing up and tills management
Supervision of the store when required

Due to the high number of jobseekers, we might not be able to get back to everyone if you have not been successful.

We look send to your application ..........

Email this Job .... to a friend or your Home computer and apply later. Click here

13/09 - Retail Tool Sales Assistant    Location: Edinburgh Scotland Midlothian ... Jobs

Key points: What you ll be doing: The Candidate ll be joining a small team of between 4 - 6 employees and members of the staffThe Candidate ll be committed to delivering a great customer experienceThe Candidate ll be explaining technical equipment in an understandable mannerThe Candidate ll be committed to offering honest advice and building a rapport with customersThe Candidate ll ensure that you exceed our customers expectations and reassure them when they're bewildered by choiceThe Candidate ll be working hard as part of the team in achieving demanding sales targets What you ll need - skills and experience: The Candidate ll have earlier work experience in selling technical products to customersThe Candidate ll have experience in a retail customer service orientated environmentThe Candidate ll have earlier work experience in dealing with customersThe Candidate ll have practical experience / knowledge of some or all of our product rangeThe Candidate ll possess strong accuracy and numeracy skillsThe Candidate ll possess basic computer literacyThe Candidate ll be self motivated and have a can-do attitude ..........

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18/09 - Temporary Sales Assistant    Location: Ayrshire Irvine Scotland Jobs

Key points: Card Factory is the UK's largest greetings card retailer our continued growth and success is entirely dependent on the hard work and dedication of our colleagues.

We are passionate about celebrating our customers' life moments and we're dedicated to providing our customers with quality products and excellent service.

We are now heading into our busiest season and are seeking to employ and looking for enthusiastic seasonal Sales Assistants to be working with the team. We have a number of vacancies available with a wide range of hours and shift patterns.

Main responsibilities:

Being dedicated to delivering excellent customer service so our customers can celebrate their life moments
Price stock correctly and merchandise in line with Company procedure
Make customers aware of product promotions and offers
Assist with unloading of deliveries and storage of stock
Operate till, accept payment by cash, credit and debit card
Cashing up and tills management
Supervision of the store when required

Due to the high number of jobseekers, we might not be able to get back to everyone if you have not been successful.

We look send to your application ..........

Email this Job .... to a friend or your Home computer and apply later. Click here

 

Customer Services vacancies in Scotland: Jobs above: 1-12 | 12 Jobs found

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