|Branch Manager (Store Manager, Construction) BLUB3719 ... |
Location: Aberdeenshire Scotland Jobs
Key points: Branch Manager (Store Manager, Construction) BLUB3719 Huntly, Aberdeenshire Competitive Salary With over 500 branches across the country, our client is the UK #146;s leading supplier of timber and building products to the trade and general public. An exciting opportunity has now arisen for an aspiring and highly driven Branch Manager to join the business. Reporting to the Area Director, Your job duties will include being responsible for the smooth operation of the branch; maximising profitability through successful working relationships with customers and staff. In order to be successful in this role, Applicants should be enthusiastic to become a part of their continuously growing company and have the ambition to take responsibility for a part of the business with passion and ownership. Applicants should have previous work experience of people management with a proven ability to meet and exceed sales targets both personally and through motivation of your team. With a good understanding of Credit Management, the employee will have the ability to interpret and understand figures and act upon interpretations. Candidates with an awareness of products within the Builders Merchant industry are desirable. This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to make an application for this vacancy, we will then send you more and comprehensive information and details on the role including a copy of the application form via email ..........
|30/06 * - Support/Training Technician Paralegal, Legal Cashier, Legal Admin ... Location: Edinburgh Jobs |
Key points: Have you experience of working in the Legal industry? As a candidate, are you a Paralegal, Legal Cashier, Legal Admin or a Cashroom Assistant in a law firm for example? Have you always had an interest in a support and training role within the software industry? Well, if so…this is your chance to joinyour legal experience with your interests and carve out a career initially within Software Support but with the longer term ambition of moving into a training role. The Company Founded over 2 decades ago this company has worked hard to become a leading provider within their sector. They are now supplying software to over 350 companies in the UK and this latest vacancy aims to continue this growth and reputation by supporting their product further. This job offer Below is an outline of the duties that you would be aiming to carry out once you are up to speed. Initially there would be training in place that would allow you to utilise your legal knowledge and apply it to the below responsibilities. Therefore you are not expected to know of or have done all of the below before. Service Excellence • give a first rate customer service through the help desk, recording and tracking all problems and raising the necessary Support Tickets. • Resolve issues and requests where possible, such as simple problem determination and quick fix solutions using the Knowledge Base and User Guides. • Set up and keepnew databases for clients. • Liaise with Support team if an issue cannot be resolved, and escalate to the Helpdesk Supervisor to seek timely resolution. • Use diagnostic skills to establish issues relating to servers and resolve to satisfaction, minimising business impact ensuring service levels are maintained throughout. • Test resolution to ensure that issue is fully resolved for the end user, reporting any concerns or risks to the relevant team. • keepown Professional Development and ensure awareness of product best practice to continuously improve service. Business Support • give support to set up new users as called for. • give general support to the Implementations Manager as called for. • Resolve IT administration issues as necessary, such as user permissions, printing issues, email tracking. • keepsupport materials and Knowledge Base to ensure that all Helpdesk users are familiar with reference material to help client queries. • give knowledge and expertise in company products and software. • Administer the helpdesk systems ensuring all Client details are accurate and up to date. Managing Relationships • Develop and keeprelationships with clients, to develop a full understanding of client expectations and to ensure service levels meet those expectations. • Attend, participate and contribute to team meetings ensuring that appropriate up to date information is communicated and acted upon. • Demonstrate “adding value” to relationships ..........
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