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Updated: 25/07/16


22/07 - Customer Service CoOrdinator / Account Manager    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: Permanent Leicester A£18, 000 - A£20, 000 pa A well established and well regarded supplier to the UK high street are seeking a fashion conscious gifted and pro-active Customer Account Manager to be working with their expanding team and look after existing customers. The company supply soft furnishings to multi value high street customers through to department stores and boutiques and the vacancy will involve liaising closely with retail Buyers from initial sample and quotation through to product delivery and after service. This will involve working closely with internal teams including production design warehouse, logistics and accounts to make sure seamless delivery and first class service. The Candidate will have exemplary conversational and conversation discuss issues and skillto positively interact both face to face and over the phone, have a keen eye for detail and be methodical in your approach..The Candidate will be working to tight deadlines in a fast paced environment for a company that has its sights firmly on huge expansion plans and global growth. This is a motivating and challenging job opportunity for someone with a Fashion or design related degree / qualification and a proven track record within a customer focussed role..In addition The prospective employer has strong connections with Germany therefore a grasp of the German language would be a distinct advantage..Interested? Please make an application today. Please be aware that due to the high volume ofapplicationswe receive we are only able to contact short listed jobseekers. If you have not heard from us within 5 working days of making your application assume that you have been unsuccessful.. This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Service-Co-ordinator--Account-Manager_job66026286 ..........

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24/07 - Customer Service Assistant Customer Relationship Manager Leicester ...    Location: Nuneaton West Midlands Midlands Warwickshire ... Jobs

Key points: . Customer Service Assistant.Customer Relationship Manager.Leicester.. Alpha Gamma Solutions might have the right opportunity for you.We are committed to a level of service like no other. We believe that our Customer Service Assistants are the key to our success and therefore give ongoing training and great benefits to make sure we attract and keep the best people to go out and represent The prospective employers. Our team takes extreme pride in the results we achieve and in participating in our company culture. You'll need to be outgoing, enjoy a team environment and enjoy sales and customer service / customer care. Alpha Gamma Solutions needs 5+ Customer Service Assistants as soon as possible for full time openings in our Leicester branch..What will I be doing in my new role?.You'll be enjoying our fun and vibrant environment working alongside your qualified Team Leader who can coach and develop you to your full potential. You'll be responsible for:.Meeting with potential new customers on behalf of the company Face to face sales and customer service Handling subsequent sales enquiries Creating a relaxed and fun environment for customers Cross selling or up-selling where it proves necessary Living our commitment to providing awesome service everyday Contributing to an awesome working environment and team culture. While we are on the lookout for attitude above all else, the following would really help your application:. Some form of earlier work experience in customer service or sales - we are open to industry - which includes personal training andretail The skillto make friends with anyone - and quickly and successfully build rapport in person Confidence and an outgoing personality A strong problem solving and solution focused nature and A friendly and positive vibe..We offer training, a great team environment, an excellent performance related pay structure and the opportunity to be part of a company who invest and develop their people. This includes a management training programme within a fast growing office that has some very exciting growth happening in 2016 and beyond. We can offer short term and long term work as well as flexible hours on a self employed basis to suit and have travel opportunities to other UK cities for training and work for top performers...If this sounds like you so far make an application today using the online application process...We will be holding interviews as soon as possible including a full observation day in the field to give you a firsthand view of the entry-level part of the vacancy...This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Service-Assistant--Customer-Relationship-Manager--Leicester_job66098603 ..........

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24/07 - Customer Service Retentions    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: Customer Service - Retentions

Full time/ Permanent

£16, 500 - £19, 000 per year OTE £35k

Monday - Friday

Leicester

We are currently employing for a number of Sales Advisors to be working with our rententions team in Leicester.

The Candidate will be contacting new and existing customers, providing support, resolving problems and delivering exceptional customer service. To actively promote and cross sell other products, whilst ensuring that quality customer service is given at all times.

If you're hardworking and driven want to work in a fast paced environment and thrive in working towards targets we want to hear from you.

Working hours - Monday - Friday shifts.

Training is provided with an opportunity to develop your career with a successful company.

Skills required -

- Customer Service
- Negotiation
- Communication
- Upselling
- Problem Solving
- Sales

Experience -

- Basic computer skills
- Delivery of exceptional customer service
- skillto thrive in fast paced environment
- Working as part of a co-ordinated group
- Worked to earlier targets

Key words Customer Service, Call centre, Sales, Contact Centre, Leicester

If you're interested in the vacancy and would like to interview immediately email your cv and apply for this new vacancy to........ or call....

Key Words - Outbound Inbound Sales, Customer Service, Call Centre

Please apply for this role today for a call and discuss in more detail. £16k - £19k pa + OTE £35k ..........

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20/07 - Customer Service Advisor    Location: East Midlands Midlands Coalville Leicestershire ... Jobs

Key points: This job offer

OfficeTeam are currently employing for a talented and knowledgable Customer Services Advisor on behalf of The prospective employer located in North Leicestershire. The role will be to be working within the Customer Services Team to control and manage customer requirements in an successful and efficient manner to achieve performance and service level targets, meeting customer expectations and resolution of queries and complaints. The Candidate will log details into our IT system to make sure the database is up to date at all times.

DUTIES AND RESPONSIBILITIES

- To act as the interface between the customers and the Depot s taking ownership to satisfactory resolution of all customer enquiries and complaints.
- Investigation and resolution of queries and complaints.
- A strong desire to give excellent customer service.
- Proactively manage customer expectation continually and proactively promoting the brand and service.
- successfully liaise with other departments and depots to make sure timely and accurate information exchange relating to customer relations/service requirements.
- Recording and immediate escalation of issues that could adversely affect future volumes or revenues.
- To be proactive in the development of existing clients.

Your Profile

In order to be considered for this new vacancy vacancy offer you will have earlier Customer Services experience and be confident on the phone. Experience in the logistics industry is preferred for this new vacancy vacancy offer.

SKILLS & PERSONAL ATTRIBUTES

- Excellent customer facing skills.
- Someone who has exceptional interpersonal skills
- Highly organised strong and influential communicator.
- Knowledge of UK logistics and ideally European imports and exports.
- Possess a natural skilland desire for problem solving.
- Have a high level of literacy and numeracy.

The Company

OfficeTeam are currently employing for a talented and knowledgable Customer Services Advisor on behalf of The prospective employer located in North Leicestershire.

Salary & Benefits

£18, 000 per year plus benefits

Robert Half Ltd acts as an employment business for temporary positions and an employment organisationfor permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable jobseekers with equivalent qualifications and more or less experience can apply. £18k pa ..........

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25/07 - Aldi jobs in Leicester

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23/07 - German Speaking Customer Service Coordinator    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: FRENCH SELECTION UK
German Speaking Customer Service Coordinator
Customer Service, Customer Care, Account Management, Customer Support, Export, Sales Administration Sales Administrator Order dealing with, Fluent in German Fluent in English
Remuneration is £22, 500 pa
Job offer is situated in Leicester Leicestershire
At commutable distance from Nuneaton Loughborough, Coventry, Ashby-de-la-Zouch, Hinckley, Rugby, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire
Ref: 900AM

VIEW JOB DESCRIPTION.make an application today:
Please visit the French Selection UK website, vacancies section search vacancy referenceerence: 900AM
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
The prospective employer is well established international company

Important job duties :
To give customer support and to make sure a high standard of customer service

This job offer :
- To deal with customers enquiries/order over the phone, by email
- To keepand build relationships with Customers (mainly German speaking customers)
- Communication with Warehouse, carriers and other departments
- To process orders
- To update the customers details/pricing accurately
- To communicate with all departments to achieve customer satisfaction
- To have a good knowledge of the products
- To deal with export documentation

The Candidate:
- Fluent in English and German (Written and Spoken)
- earlier work experience in Customer Service, ideally within Export department
- exemplary conversational and conversation discuss issues and skillto positively interact
- Able to work as part of a co-ordinated group as well as on your own
- Export knowledge would be ideal (shipping, freight, trading terms)
- Strong attention to details
- Proactive, confident and enterprising personality
- Computer literate

Remuneration is
£22, 500 pa + benefits

French Selection UK - The leading recruitment consultancy specialising and focusing in the placement of French, German Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom. £22, 500 pa ..........

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Aldi jobs in the area of Leicester

22/07 - Customer Service Advisor Nights    Location: East Midlands Midlands Leicester Leicestershire ... Jobs

Key points: Ambitek Recruitment are currently in the marker for a talented and knowledgable Customer Service Advisor on nights to be working with our large engineering client located in Leicester.

The main purpose of the vacancy is to give a first port of call response to customers & give information for basic equipment resets.

The night shift will consist of 5 on 5 off
12 hour shift pattern - 6.30pm - 6.30am

Key responsibilities will include:-
- Receiving in bound calls from customers
- Sourcing & dispatching engineers for maintenance & repairs etc.
- Prioritising workload in order to make sure quick successful response times
- Log details of calls accurately & efficiently
- Troubleshoot, diagnose equipment faults
- Data dealing with & admin support functions
- Working to guidelines & policies
- Using Microsoft packages - Excel, Outlook, Word

Package:-
- 3 Months training - initially on days 4 on 4 off (12 hour days)
- £19, 786
- Twenty Days holiday + Statutory bank holidays
- NEST Pension scheme
- Death in service benefit
- Non-contractual bonus program

To apply for the vacancy, deliver your curriculum vitae (CV) in for consideration. £19, 786 P/A ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

20/07 - Customer Service Advisor HSBC Leicester    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: Customer Service Advisor - HSBC Leicester - £16, 200 salary

£18, 595 (£16, 200 base salary + company funded BUPA and 10% mainpension contributions)

Our Leicester contact center is in a sensational city center location we offer great facilities such internet caf , on-site canteen sports and social clubs. We have dedicated team focused on creating an enjoyable working environment and organizing steady social events.

When you join our team, from day one you will have access to a competitive benefits package which includes:

- Annual discretionary bonus
- Bupa healthcare for you and your family (worth upto £775)
- World-class Employer pension contribution of up to 17%
- Life assurance ( 4 x times base salary )
- 33 days holiday including 8 public and bank holidays
- My Choices- flexible benefits scheme
- Dress-down policy, so come to work dressed how you feel comfortable, within reason

At HSBC we're all about exceeding our customer's expectations. Our Customer Service Advisors deliver superior service to each and every individual who calls our Contact Centre in Leicester. We're looking for supportive and enthusiastic people on a full time basis to be working with our inbound customer service teams. Neither banking or contact center experience is sought just demonstrate to us your dedication and passion for delivering superior service to our customers... Everything else we can teach you

What will I be doing as a Customer Service Advisor?

- You'll deliver outstanding customer service by successfully responding to questions and queries relating to new and existing service, showing passion and dedication along the way
- Really listening to our customers will help you to understand their needs which in turn will assist you in matching suitable products and services - We always put our customer at the heart of everything we do
- A good sense fun is sought too

What do I need to be successful in this role?

It doesn't matter if you've never worked in a call center before, or even if you're straight out of education. We pride ourselves in delivering some of the best training out there.

The Candidate will start on a salary of £16, 200, we're passionate about you and your development and will give you with 12 weeks training.

We're here when our customers need us so you'll need to be flexible in the hours you work, we operate a rotating shift pattern and our centre is open between 8am and 10pm, 7 days a week.

Does this sound like you? If so apply today join HSBC, a truly global organization and who knows where your career will take you

HSBC is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inc ..........

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16/07 - Customer Service AdvisorFull Time (Leicester)    Location: East Midlands Midlands Leicester Leicestershire ... Jobs

Key points: As a Customer Service Advisor you'll be the first point of phone contact for our customers and that will involve a lot more than just answering questions. What we're really looking for in you is a genuine passion for making banking simple, personal and fair for our customers and the confidence to take ownership and solve problems. In return you can expect a first-class training programme and a clearly defined career development path, through our advisor progression scheme. If you're willing to work hard we're ready to help you progress.

At Santander we're aiming to make everything simpler. We want to make it easier for our customers to do business with us so there will be no more banking jargon and much more straightforward customer-friendly advice. So there's never been a better time to be working with us at our bright, modern building in Carlton Park Leicester.

As a Customer Service Advisor your skills and qualifications will include:

- The natural skillto treat each customer as an individual and deliver a tailored response
- Problem-solving skills to highlight and resolve recurring issues without resorting to short-term fixes
- The confidence to think on your feet and the flexibility to changeto a wide range of responsibilities
- A team-based approach to work and a desire to coach and tell colleagues on best practice and new developments
- Numerical and computer skills and the attention to detail needed to succeed in a regulated environment

Rewarding you:

Starting salary is £15, 330 + OTE £1, 200 bonus

- Pension
- Twenty Five days holiday plus bank holidays ( Plus 8 days Bank Holidays and choice to buy 5 days)
- Product, Retail and High Street discounts
- Shift allowance for late working after 9pm

We weren't voted one of the Sunday Times '25 Best Big Companies to Work For' for nothing - we've got a rewards package that's simple, personal and fair. In addition to your pay and bonus, we offer you a benefits package that's flexible and allows you to be in control, as well as all the policies, tools and guidance to help you.

We welcome applications from all sections of the community. Our Women in Business network provides women with valuable development tools. We're creating a better balance of women in management positions and empowering everyone to fulfil their true career potential.

Working hours:

We're employing full-time roles at Thirty Five hours per week. That means you'll work five seven-hour rotational shifts, between 7.00 am and 11.00 pm, Monday to Sunday.

Location

You'll be working in our vibrant modern Carlton Park offices near of Leicester city centre and Narborough. With an onsite restaurant, coffee shop and Santander branch, free parking, childcare options and gyms nearby, there's something for everyone.

Why Santander?

With over 150 years of experience, ..........

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22/07 - Customer Service Advisor HSBC Leicester    Location: East Midlands Midlands Leicester Leicestershire ... Jobs

Key points: Customer Service Advisor - HSBC Leicester - £16, 200 salary

£18, 595 (£16, 200 base salary + company funded BUPA and 10% mainpension contributions)

Our Leicester contact center is in a sensational city center location we offer great facilities such internet caf , on-site canteen sports and social clubs. We have dedicated team focused on creating an enjoyable working environment and organizing steady social events.

When you join our team, from day one you will have access to a competitive benefits package which includes:

- Annual discretionary bonus
- Bupa healthcare for you and your family (worth upto £775)
- World-class Employer pension contribution of up to 17%
- Life assurance ( 4 x times base salary )
- 33 days holiday including 8 public and bank holidays
- My Choices- flexible benefits scheme
- Dress-down policy, so come to work dressed how you feel comfortable, within reason

At HSBC we're all about exceeding our customer's expectations. Our Customer Service Advisors deliver superior service to each and every individual who calls our Contact Centre in Leicester. We're looking for supportive and enthusiastic people on a full time basis to be working with our inbound customer service teams. Neither banking or contact center experience is sought just demonstrate to us your dedication and passion for delivering superior service to our customers... Everything else we can teach you

What will I be doing as a Customer Service Advisor?

- You'll deliver outstanding customer service by successfully responding to questions and queries relating to new and existing service, showing passion and dedication along the way
- Really listening to our customers will help you to understand their needs which in turn will assist you in matching suitable products and services - We always put our customer at the heart of everything we do
- A good sense fun is sought too

What do I need to be successful in this role?

It doesn't matter if you've never worked in a call center before, or even if you're straight out of education. We pride ourselves in delivering some of the best training out there.

The Candidate will start on a salary of £16, 200, we're passionate about you and your development and will give you with 12 weeks training.

We're here when our customers need us so you'll need to be flexible in the hours you work, we operate a rotating shift pattern and our centre is open between 8am and 10pm, 7 days a week.

Does this sound like you? If so apply today join HSBC, a truly global organization and who knows where your career will take you

HSBC is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inc ..........

Full Details.... - Click Here   

Email this Job .... to a friend or your Home computer and apply later. Click here

16/07 - Customer Service Advisor    Location: East Midlands Midlands Leicester Leicestershire ... Jobs

Key points: Job Title: Customer Service Advisor
Skills: customer service, scheduling, call centre
Remuneration is £8.25 per hour
Contract Length: Temporary to Permanent
Job offer is situated in Leicester

We are currently employing for customer service advisors to be working with our prestigious Leicester based client on a temporary to permanent basis. These positions are offered on a full time basis and you will need to be flexible with working hours.

- Duties in this role will include

- Resolving any customer issues at first point of contact wherever possible
- give administrative support to the whole team
- manageincoming calls from both engineers and tenants, in a professional manner
- give excellent customer service at all times, striving to keepthe company's standards Dealing with inbound customer enquiries within targeted timescales
- Ensure that all customer information is captured accurately and the in house database is kept up to date

This position is available for an immediate start. To be considered for this new vacancy vacancy offer you will ideally possess the following

earlier work experience in a similar role with proven practical knowledge of working towards and achieving sales targets
Excellent organisational and planning skills
Strong attention to detail with a Customer Service focussed approach
Strong I.T. skills with a good working knowledge of the Microsoft Office suite, particularly Microsoft Excel.
The skillto build rapport with customers over the phone

The successful jobseeker for this new vacancy will benefit from
Excellent basic hourly rate
Potential to become permanent in the future
State of the art working environment
Personal Development opportunities
Free car parking

To apply for this new vacancy vacancy offer apply directly through this website or alternatively email your cv to.............

If you have not been contacted regarding your application within 7 days assume that you have not been successful. We will however keep your application for any future roles for which you may be suitable.

This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Administration Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial and Construction. To view all of our positions available throughout the United Kingdom, visit......... £0.00 - £8.25 p hour + plus benefits ..........

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Customer Service Agent

Location: Leicester Leicestershire Jobs

Key points: Working for a major global wide bank, the employee will be the first port of call for their business customers, helping them with their day to day needs from payments and general queries to the more complex and intricate of commercial needs. the employee will offer excellent, global class customer service across all your customers needs. the employee will be approachable, friendly, helpful and also understand that the key to excellent customer services is to be changeable and adaptable to each situation that faces you. the employee will able to work well on your own under your initiative and more importantly as part of a team. A background in customer services of any kind is advantageous as the employee will have to understand the principal and importance of delivering global class customer service. Duties Include: - Handling up to inbound 80 calls per day - Be prepared to occasionally make outbound calls when business needs require - Speaking to all customers with a high level of customer service and courtesy at all times - Be willing to change and adapt as the requirements of the business dictates. - Improve your knowledge in line with training and development Benefits Include: - Ten weeks fully comprehensive training - Discounts on products for staff - Real and tangible chances of career progression - Excellent commission scheme - Opportunities to work across the global - Subsidised canteen on site - Excellent social opportunities outside of work environment - Casual dress code ..........

Full Details.... Customer Service Agent

23/07 - Customer Service Advisor Needed Immediately    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: Role: Customer Service Advisor

Remuneration is £18, 000 - £19, 400

Job offer is situated in Syston

Shift Pattern NO LATES

----------- Please note you must have a minimum of 2 years call centre experience ---------------------

The Company:

A great opportunity within the building services and products industry, who are an established and leading manufacturer and distributor in this sector. Recently expanding, new opportunities within the customer service department have arisen for experienced customer service advisors.

This job offer :

The Candidate will be the first point of contact for all customer service requests, ensuring all relevant administration is carried out to record and track customer service requests. keepan open line of communication with internal departments, resolve customer requests within company standards, make decisions on customer service resolutions.

The Person:

The Candidate will have a positive attitude to solve problems, great attention to detail, computer literate, polite, professional and have a confident phone manner. The Candidate will be very well organised and work well under pressure, empathetic towards customer issues, with a friendly and outgoing personality.

Interested? Please click 'apply' for an immediate interview now £18000 - £19400 per year ..........

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Aldi vacancies in Leicester: Jobs above: 1-12 | 12 Jobs found

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