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Leicester jobs
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Updated: 27/05/16


21/05 - Customer Service Team Manager    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: .Call Centre Team Leader. Leicester.Permanent £25, 000 - £30, 000 Rotating Shift Pattern including weekends.We are currently employing for a number of Call Centre Team Leader positions within a fastly growing Leicester based organisation. The ideal jobseeker for this new vacancy will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and Fifteen employees and members of the staff..The ideal jobseeker for this new vacancy will be driven to do through their team members, ensuring 1:1s are carried out often within a structured but individually lead fashion. Candidates will be driven to do through their team and have a real focus on people management. Duties of the vacancy will include:.Support the Customer Service Manager to deliver business targets and objectives create a performance-orientated culture Lead a team to deliver individual and team performance targets Motivate, coach and develop all team members through planned call monitoring and opinionsession's Facilitate steady team meetings in a meaningful and innovative way Act as an escalation point for Customer Service and Sales Advisors liaising directly with customers when required Demonstrates appropriate service recovery behaviours (I.E. liaise with other departments to resolve customer issues) expect operational issues within the team and develop solutions based on logical reasoning, past precedents and best practice Coordinate work demands, schedules and loads to make sure maximum productivity as measured through agent availability metrics Follow all performance management guidelines relating to time and attendance requirements as set out in the Employee Handbook.If you are interested in this position apply immediately for consideration..This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Service-Team-Manager_job65606407 ..........

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22/05 - Sales Advisor Customer Service Assistant Immediate Start ...    Location: East Midlands Midlands Leicester Leicestershire ... Jobs

Key points: Sales Advisor.Customer Service Assistant.Leicester. As a jobseeker are you looking to:. Take the next step in your sales/customer service career? Have fun (really) while you are at work? Represent UK top brands?. If so, Alpha Gamma Solutions might have the right opportunity for you. We are committed to a level of service like no other. We believe that our sales advisors / customer service representatives are the key to our success and therefore give ongoing training and great benefits to make sure we attract and keep the best people to go out and represent The prospective employers. Our team takes extreme pride in the results we achieve and in participating in our company culture. You'll need to be outgoing, enjoy a team environment and enjoy sales and customer service / customer care. Alpha Gamma Solutions needs 5+ Sales Advisors / Customer Service Representatives as soon as possible for full time openings in our Leicester branch.. What will I be doing in my new role?. You'll be enjoying our fun and vibrant environment working alongside your qualified Team Leader who can coach and develop you to your full potential..YouA ll be responsible for:. Meeting with potential new customers on behalf of the company Face to face sales and customer service Handling subsequent sales enquiries Creating a relaxed and fun environment for customers Cross selling or up-selling where it proves necessary Living our commitment to providing awesome service everyday Contributing to an awesome working environment and team culture. While we are on the lookout for attitude above all else, the following would really help your application:. Some form of earlier work experience in customer service or sales - we are open to industry - which includes personal training andretail The skillto make friends with anyone - and quickly and successfully build rapport in person Confidence and an outgoing personality A strong problem solving and solution focused nature and A friendly and positive vibe.We offer training, a great team environment, an excellent performance related pay structure and the opportunity to be part of a company who invest and develop their people. This includes a management training programme within a fast growing office that has some very exciting growth happening in 2016 and beyond.. We can offer short term and long term work as well as flexible hours on a self employed basis to suit and have travel opportunities to other UK cities for training and work for top performers.. If this sounds like you so far make an application today We will be holding interviews as soon as possible including a full observation day in the field to give you a firsthand view of the entry-level part of the vacancy... This job was initially submitted as.www.totaljobs.com/JobSeeking/Sales-Advisor--Customer-Service-Assistant--Immediate-Start_job65543545 ..........

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19/05 - Customer Service Team Leader    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: Call Centre Team Leader
Leicester
Permanent
£25, 000 - £30, 000
Rotating Shift Pattern including weekends

We are currently employing for a number of Call Centre Team Leader positions within a fastly growing Leicester based organisation.

The ideal jobseeker for this new vacancy will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and Fifteen employees and members of the staff.

The ideal jobseeker for this new vacancy will be driven to do through their team members, ensuring 1:1s are carried out often within a structured but individually lead fashion. Candidates will be driven to do through their team and have a real focus on people management.

Duties of the vacancy will include:
- Support the Customer Service Manager to deliver business targets and objectives create a performance-orientated culture
- Lead a team to deliver individual and team performance targets
- Motivate, coach and develop all team members through planned call monitoring and opinionsession's
- Facilitate steady team meetings in a meaningful and innovative way
- Act as an escalation point for Customer Service and Sales Advisors liaising directly with customers when required
- Demonstrates appropriate service recovery behaviours (I.E. liaise with other departments to resolve customer issues)
- expect operational issues within the team and develop solutions based on logical reasoning, past precedents and best practice
- Coordinate work demands, schedules and loads to make sure maximum productivity as measured through agent availability metrics
- Follow all performance management guidelines relating to time and attendance requirements as set out in the Employee Handbook

If you are interested in this position apply immediately for consideration £25k - £30k pa ..........

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Customer Service Representative Leicester (Parttime Fix

Location: Leicester Leicestershire Jobs

Key points: Reporting to the Branch Manager, this is a demanding role with the key focus being on providing excellent customer service, and for individuals who strive in a very busy environment. successfully service customer needs providing the highest levels of quality to all customers. Emphasis on selling and revenue maximisation on core products such as Collision Damage Waiver, Theft Protection, Personal Accident Insurance, Fuel Purchase Option and Upsells. Ability to plan and prioritise all aspects of our D&C business Developing new business successfully operate TAS system Complete all rentals, re –rents, reservations and quotations in accordance with Hertz procedures and policies Answer all telephone calls in accordance with Hertz policy Liaise with various Hertz departments such as Distribution Action overdues daily and ensure follow up is in accordance with correct Hertz procedure Flexible attitude and ability to assist in all areas of the branch as needed Professional Experience: Previous customer service practical working experience and strong sales skills. Ability to work in a fast paced environment with a variety of tasks. Ability to show professionalism, enthusiasm, and exceptional communication Knowledge: Computer literate. Proficiency in English. Skills: Excellent organisational and time management skills Good communication skills both written and oral Ability to work well as a team with 100% customer focus Excellent telephone manner is required Competencies: successful communication Passion for Customer Service Trust & Integrity Agility & Adaptability ..........

Full Details.... Customer Service Representative Leicester (Parttime Fix

27/05 - Aldi jobs in Leicester

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24/05 - Sales Advisor Customer Service Assistant Leicester ...    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: Sales Advisor.Customer Service Assistant.Leicester

As a jobseeker are you looking to:

- Take the next step in your sales/customer service

- Have fun (really) while you are at work?

- Represent UK top brands?

If so, Alpha Gamma Solutions might have the right opportunity for you
We are committed to a level of service like no other. We believe that our sales advisors / customer service representatives are the key to our success and therefore give ongoing training and great benefits to make sure we attract and keep the best people to go out and represent The prospective employers.
Our team takes extreme pride in the results we achieve and in participating in our company culture. You'll need to be outgoing, enjoy a team environment and enjoy sales and customer service / customer care.
Alpha Gamma Solutions needs 5+ Sales Advisors / Customer Service Representatives as soon as possible for full time openings in our Leicester branch.

What will I be doing in my new role?
You'll be enjoying our fun and vibrant environment working alongside your qualified Team Leader who can coach and develop you to your full potential.

You'll be responsible for:

- Meeting with potential new customers on behalf of the company

- Face to face sales and customer service

- Handling subsequent sales enquiries

- Creating a relaxed and fun environment for customers

- Cross selling or up-selling where it proves necessary

- Living our commitment to providing awesome service everyday

- Contributing to an awesome working environment and team culture

While we are on the lookout for attitude above all else, the following would really help your application:

- Some form of earlier work experience in customer service or sales - we are open to industry - which includes personal training and retail

- The skillto make friends with anyone - and quickly and successfully build rapport in person

- Confidence and an outgoing personality

- A strong problem solving and solution focused nature and

- A friendly and positive vibe

We offer training, a great team environment, an excellent performance related pay structure and the opportunity to be part of a company who invest and develop their people. This includes a management training programme within a fast growing office that has some very exciting growth happening in 2015 and beyond.
We can offer short term and long term work as well as flexible hours on a self employed basis to suit and have travel opportunities to other UK cities for training and work for top performers.
If this sounds like you so far make an application today We will be holding interviews as soon as possible including a full observation day in the field to give you a firsthand view of the entry-level part of the vacancy. (OTE) ..........

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Aldi jobs in the area of Leicester

21/05 - Customer Service Assistant Customer Relationship Manager Leicester ...    Location: East Midlands Kettering Midlands Northamptonshire ... Jobs

Key points: Customer Service Assistant.Customer Relationship Manager.Leicester.. Alpha Gamma Solutions might have the right opportunity for you.We are committed to a level of service like no other. We believe that our Customer Service Assistants are the key to our success and therefore give ongoing training and great benefits to make sure we attract and keep the best people to go out and represent The prospective employers. Our team takes extreme pride in the results we achieve and in participating in our company culture. You'll need to be outgoing, enjoy a team environment and enjoy sales and customer service / customer care. Alpha Gamma Solutions needs 5+ Customer Service Assistants as soon as possible for full time openings in our Leicester branch..What will I be doing in my new role?.You'll be enjoying our fun and vibrant environment working alongside your qualified Team Leader who can coach and develop you to your full potential. You'll be responsible for:.Meeting with potential new customers on behalf of the company Face to face sales and customer service Handling subsequent sales enquiries Creating a relaxed and fun environment for customers Cross selling or up-selling where it proves necessary Living our commitment to providing awesome service everyday Contributing to an awesome working environment and team culture. While we are on the lookout for attitude above all else, the following would really help your application:. Some form of earlier work experience in customer service or sales - we are open to industry - which includes personal training andretail The skillto make friends with anyone - and quickly and successfully build rapport in person Confidence and an outgoing personality A strong problem solving and solution focused nature and A friendly and positive vibe..We offer training, a great team environment, an excellent performance related pay structure and the opportunity to be part of a company who invest and develop their people. This includes a management training programme within a fast growing office that has some very exciting growth happening in 2016 and beyond. We can offer short term and long term work as well as flexible hours on a self employed basis to suit and have travel opportunities to other UK cities for training and work for top performers...If this sounds like you so far make an application today using the online application process...We will be holding interviews as soon as possible including a full observation day in the field to give you a firsthand view of the entry-level part of the vacancy...This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Service-Assistant--Customer-Relationship-Manager--Leicester_job65552978 ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

18/05 - Customer Service German Speaking    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: Job Title Customer Service Advisor- German Speaking
Skills Bilingual, German Customer Service
Salary £18, 000 per year + benefits
Location Leicester

We have a rare and exciting opportunity for German Speaking Advisors to be working with our International Language Department. This is an opportunity with expansive opportunities for progression and self-development.

This job offer
- Working as a key and important member of the Language department, the employee will be dealing with internal and external calls from customer
- The Candidate will be expected to use your language skills to translate any queries from German to English and vice versa.
- Working closely with internal departments and colleagues to efficiently deal with customer enquiries
- Prioritise your existing workload and plan your capacity to maximise your efficiency
- keepaccurate records of conversations on the in house database
- Working to deadlines in a fast paced environment
- Will involve travelling to Germany

The Candidate
- earlier work practical knowledge of working in a similar role with translation experience
- Must be fluent in both German and English (written and spoken)
- Strong customer service skills
- Good working knowledge of I.T. systems as well as Microsoft Office
- Able to commit to working full time

The Benefits
- Excellent primary salary starting at £18, 000 per year
- Comprehensive training package
- Competitive holiday and pension package
- Free car parking
- Large international company
If you are interested in this opportunity, apply directly through this website or deliver your curriculum vitae (CV) in to us directly at............. If you would like to speak to us in more detail before applying, call.....and ask for Olga Sikora.
If you have not been contacted regarding your application within 7 days assume that you have not been successful. We will however keep your application for any future roles for which you may be suitable.
This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Supply Chain Logistics, Administration Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial, Driving and Construction. To view all of our positions available throughout the United Kingdom, visit our website. £18k pa ..........

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Customer Service Agent

Location: Leicester Leicestershire Jobs

Key points: Working for a major global wide bank, the employee will be the first port of call for their business customers, helping them with their day to day needs from payments and general queries to the more complex and intricate of commercial needs. the employee will offer excellent, global class customer service across all your customers needs. the employee will be approachable, friendly, helpful and also understand that the key to excellent customer services is to be changeable and adaptable to each situation that faces you. the employee will able to work well on your own under your initiative and more importantly as part of a team. A background in customer services of any kind is advantageous as the employee will have to understand the principal and importance of delivering global class customer service. Duties Include: - Handling up to inbound 80 calls per day - Be prepared to occasionally make outbound calls when business needs require - Speaking to all customers with a high level of customer service and courtesy at all times - Be willing to change and adapt as the requirements of the business dictates. - Improve your knowledge in line with training and development Benefits Include: - Ten weeks fully comprehensive training - Discounts on products for staff - Real and tangible chances of career progression - Excellent commission scheme - Opportunities to work across the global - Subsidised canteen on site - Excellent social opportunities outside of work environment - Casual dress code ..........

Full Details.... Customer Service Agent

22/05 - German Speaking Customer Service Advisor    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: German Speaking Customer Service Advisor

Job offer is situated in Enderby, Leicester
Pay: £18, 000+
Hours: rotating shifts, 37.5 hours a week, Monday to Sunday between 8am and 8pm

As a jobseeker are you a quirky, innovative and outgoing German speaker who can get to Enderby? Would you like to be able to bring your personality to work? A client of mine in Enderby, Leicester is seeking a German Speaking Customer Service Advisor to start ASAP.

The German Speaking Customer Service Advisor will have the following skills and qualifications:
- Fluent German and English
- Demonstrated customer service experience, in a multi-channel environment
- exemplary conversational and communication and interpersonal skills to allow situations to be dealt with diplomatically
- IT skills (Word and Excel)
- Can work individually and as part of the team
- skillto cross sell and up sell
- Cheerful disposition with a flexible and positive approach to work and others
- earlier Customer Service experience
- earlier work experience in a sales environment whether in retail, hospitality or call centre

The Enderby-based client doesn't have KPIs and is seeking a conversational person who puts the customer first and is able to deal with customer enquires from start to finish, no matter how long it takes. This is not your ordinary call centre job filled with KPIs and time targets, this role lets you truly put the customer first.

If you can get to Enderby, Leicester and you think the German Speaking Customer Service Advisor role is for you, make an application today or call Jay Patel on.....

Key words: customer service, advisor agent, representative, retail, hospitality, Enderby, Leicester German language, bilingual, multilingual, inbound. Neg ..........

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24/05 - Customer Service Advisor Leicester    Location: East Midlands Midlands Leicester Leicestershire ... Jobs

Key points: The Candidate like going further
The Candidate like going further We'ill take the journey with you As a Customer Service Advisor you'll be the first point of phone contact for our customers and that will involve a lot more than just answering questions. What we're really looking for in you is a genuine passion for making banking simple, personal and fair for our customers and the confidence to take ownership and solve problems. In return you can expect a first-class training programme and a clearly defined career development path, through our advisor progression scheme. If you're willing to work hard we're ready to help you progress. At Santander we're aiming to make everything simpler. We want to make it easier for our customers to do business with us so there will be no more banking jargon and much more straightforward customer-friendly advice. So there's never been a better time to be working with us at our bright, modern building in Carlton Park Leicester.

As a Customer Service Advisor your skills and qualifications will include:
The natural skillto treat each customer as an individual and deliver a tailored response.Problem-solving skills to highlight and resolve recurring issues without resorting to short-term fixes.The confidence to think on your feet and the flexibility to changeto a wide range of responsibilities.A team-based approach to work and a desire to coach and tell colleagues on best practice and new developments.Numerical and computer skills and the attention to detail needed to succeed in a regulated environment

Rewarding you
Starting salary is £15, 330 + OTE £1, 200 bonus.Pension.25 Days holiday (Plus 8 days bank holidays and an choice to buy a further 5 days).Product, Retail and High Street discounts.Shift allowance for late working after 9pm We weren't voted one of the Sunday Times '25 Best Big Companies to Work For' for nothing - we've got a rewards package that's simple, personal and fair. In addition to your pay and bonus, we offer you a benefits package that's flexible and allows you to be in control, as well as all the policies, tools and guidance to help you. We welcome applications from all sections of the community. Our Women in Business network provides women with valuable development tools. We're creating a better balance of women in management positions and empowering everyone to fulfil their true career potential.

Working hours
We're employing full-time roles at Thirty Five hours per week. That means you'll work five seven-hour rotational shifts, between 7.00 am and 11.00 pm, Monday to Sunday. Location You'll be working in our vibrant modern Carlton Park offices near of Leicester city centre and Narborough. With an onsite restaurant, coffee shop and Santander branch, free parking, childcare options and gyms nearby, there's something for everyone.

Why Santander?
With over 150 years of experience, we've built a strong, internat ..........

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18/05 - Customer Service Advisor(PT 17 hours per week) Leicester ...    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: As a Customer Service Advisor - Part time you'll be the first point of phone contact for our customers and that will involve a lot more than just answering questions. What we're really looking for in you is a genuine passion for making banking simple, personal and fair for our customers and the confidence to take ownership and solve problems. In return you can expect a first-class training programme and a clearly defined career development path, through our advisor progression scheme. If you're willing to work hard we're ready to help you progress.
As a Customer Service Advisor - Part Time, Your skills and qualifications will include:
- The natural skillto treat each customer as an individual and deliver a tailored response
- Problem-solving skills to highlight and resolve recurring issues without resorting to short-term fixes
- The confidence to think on your feet and the flexibility to changeto a wide range of responsibilities
- A team-based approach to work and a desire to coach and tell colleagues on best practice and new developments
- Numerical and computer skills and the attention to detail needed to succeed in a regulated environment

Starting salary is £15, 330 + OTE £1, 200 bonus Pro-rata
Pension
Twenty Five days holiday plus bank holidays
Product, Retail and High Street discounts
Shift allowance for late working after 9pm
We welcome applications from all sections of the community. Our Women in Business network provides women with valuable development tools. We're creating a better balance of women in management positions and empowering everyone to fulfil their true career potential.
Working hours:
We're employing Part-time roles at 17 hours per week. (Training Duration will be 7 weeks and the employee will be asked to commit to Twenty hours per week during training). 4 shifts between Weekdays from 5.45pm to 9pm. 1 x weekend shift 7 hours (specific hours to be confirmed) Total hours per week is Twenty when in training.
Once training is complete, the employee will be asked to commit to the following hours 3 days from Weekdays from 5.45pm to 9pm, 1 x weekend 7.hours (until 9pm) Total hours per week: 17
Contracted hours per week is 17, the employee will be paid an extra 3 hours overtime whilst in the 7 weeks training.
Location
You'll be working in our vibrant modern Carlton Park offices near of Leicester city centre and Narborough. With an onsite restaurant, coffee shop and Santander branch, free parking, childcare options and gyms nearby, there's something for everyone.
Why Santander?
We are committed to helping you achieve a reasonable balance between your home and working life. to help you in meeting your commitments outside of work, we support you to make a difference in your local community with volunteering and fundraising schemes.
Time to make an application:
If this sounds like a role you're interested i ..........

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21/05 - Customer Service Apprentice Trainee CS Advisor Contact Centre ...    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: We are seeking a Customer Service Apprentice / Trainee who will work within the team responsible for managing day to day inbound customer calls and e-mail enquiries for this established organisation. The Candidate will use your good conversation discuss issues and skillto positively interact and attention to detail to deal with customer queries. Customers, who may be individuals or organisations, will be contacting you and the rest of the team by phone and email. As you deal with queries the employee will be logging details into the customer management system. The Candidate will use other software during the course of your work which will include Excel and Word.

This organisation has worked successfully with Apprentices previously, the majority of whom have progressed into permanent positions often with extra development opportunities. A training and development program has been developed with the aim of ensuring apprentices feel confident and qualified to complete activities within their role and develop a range of skills and work based experience. This will be delivered on the job and through formal training. Progress will be mapped through steady one to one meetings, with agreed targets linked to completion of training, productivity, quality and resulting in acknowledgment and reward.

The Candidate will do 36.25 hours per week, working Weekdays, some Saturdays and Sundays. The contact centre is open from 7am - 7pm during the week and 9am - 3pm at the weekend. Your hours will be scheduled during these times, however it is worth noting that the organisation recognises some Apprentices may have difficulty getting there for 7am and will be flexible on start times, although the early start / early finish is available to you. The pay is £4.00 per hour and you also have an achievable bonus of up to £50 per month that you can qualify for

Company
- The main service is managing vehicle rental on behalf of other companies.
- They deliver a wide range of services including sales support, customer contact management and transaction management.
- Services can be offered on their client's premises or through their Contact CentreRole
-

- give a professional, accurate and friendly service to customers, dealing with requests and helping them with their queries.

- Ensure the service offered to our customers is of the highest standard at all times.
- Adhere to all Company procedures.
- Communicate relevant information to the customer.
- Accurate completion of any system records or spreadsheets.
- Take relevant action to resolve queries
- Ensure a professional image is portrayed in attitude and appearance.Requirements
-

- A positive, friendly, confident and enthusiastic approach.
- Good phone skills.
- Keyboard skills.
- Accuracy and an attention to detail.
- Organisation skills and able to keepa tidy ..........

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Aldi vacancies in Leicester: Jobs above: 1-12 | 12 Jobs found

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