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Jobs in Leicester
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Aldi Jobs in Leicester
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Key points: Customer Service Advisor - HSBC Leicester - £16, 200 salary £18, 595 (£16, 200 base salary + company funded BUPA and 10% mainpension contributions) Our Leicester contact center is in a sensational city center location we offer great facilities such internet caf , on-site canteen sports and social clubs. We have dedicated team focused on creating an enjoyable working environment and organizing steady social events. When you join our team, from day one you will have access to a competitive benefits package which includes: - Annual discretionary bonus - Bupa healthcare for you and your family (worth upto £775) - World-class Employer pension contribution of up to 17% - Life assurance ( 4 x times base salary ) - 33 days holiday including 8 public and bank holidays - My Choices- flexible benefits scheme - Dress-down policy, so come to work dressed how you feel comfortable, within reason
At HSBC we're all about exceeding our customer's expectations. Our Customer Service Advisors deliver superior service to each and every individual who calls our Contact Centre in Leicester. We're looking for supportive and enthusiastic people on a full time basis to be working with our inbound customer service teams. Neither banking or contact center experience is sought just demonstrate to us your dedication and passion for delivering superior service to our customers... Everything else we can teach you What will I be doing as a Customer Service Advisor? - You'll deliver outstanding customer service by successfully responding to questions and queries relating to new and existing service, showing passion and dedication along the way - Really listening to our customers will help you to understand their needs which in turn will assist you in matching suitable products and services - We always put our customer at the heart of everything we do - A good sense fun is sought too
What do I need to be successful in this role? It doesn't matter if you've never worked in a call center before, or even if you're straight out of education. We pride ourselves in delivering some of the best training out there. The Candidate will start on a salary of £16, 200, we're passionate about you and your development and will give you with 12 weeks training. We're here when our customers need us so you'll need to be flexible in the hours you work, we operate a rotating shift pattern and our centre is open between 8am and 10pm, 7 days a week. Does this sound like you? If so apply today join HSBC, a truly global organization and who knows where your career will take you
HSBC is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data hel ..........
Key points: Job Title Customer Service Advisor- German Speaking Skills Bilingual, German Customer Service Salary £18, 000 per year + benefits Location Leicester
We have a rare and exciting opportunity for German Speaking Advisors to be working with our International Language Department. This is an opportunity with expansive opportunities for progression and self-development.
This job offer - Working as a key and important member of the Language department, the employee will be dealing with internal and external calls from customer - The Candidate will be expected to use your language skills to translate any queries from German to English and vice versa. - Working closely with internal departments and colleagues to efficiently deal with customer enquiries - Prioritise your existing workload and plan your capacity to maximise your efficiency - keepaccurate records of conversations on the in house database - Working to deadlines in a fast paced environment - Will involve travelling to Germany
The Candidate - earlier work practical knowledge of working in a similar role with translation experience - Must be fluent in both German and English (written and spoken) - Strong customer service skills - Good working knowledge of I.T. systems as well as Microsoft Office - Able to commit to working full time
The Benefits - Excellent primary salary starting at £18, 000 per year - Comprehensive training package - Competitive holiday and pension package - Free car parking - Large international company If you are interested in this opportunity, apply directly through this website or deliver your curriculum vitae (CV) in to us directly at............. If you would like to speak to us in more detail before applying, call.....and ask for Olga Sikora. If you have not been contacted regarding your application within 7 days assume that you have not been successful. We will however keep your application for any future roles for which you may be suitable. This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Supply Chain Logistics, Administration Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial, Driving and Construction. To view all of our positions available throughout the United Kingdom, visit our website. £18k pa ..........
Key points: We are seeking a Customer Service Apprentice / Trainee who will work within the team responsible for managing day to day inbound customer calls and e-mail enquiries for this established organisation. The Candidate will use your good conversation discuss issues and skillto positively interact and attention to detail to deal with customer queries. Customers, who may be individuals or organisations, will be contacting you and the rest of the team by phone and email. As you deal with queries the employee will be logging details into the customer management system. The Candidate will use other software during the course of your work which will include Excel and Word.
This organisation has worked successfully with Apprentices previously, the majority of whom have progressed into permanent positions often with extra development opportunities. A training and development program has been developed with the aim of ensuring apprentices feel confident and qualified to complete activities within their role and develop a range of skills and work based experience. This will be delivered on the job and through formal training. Progress will be mapped through steady one to one meetings, with agreed targets linked to completion of training, productivity, quality and resulting in acknowledgment and reward.
The Candidate will do 36.25 hours per week, working Weekdays, some Saturdays and Sundays. The contact centre is open from 7am - 7pm during the week and 9am - 3pm at the weekend. Your hours will be scheduled during these times, however it is worth noting that the organisation recognises some Apprentices may have difficulty getting there for 7am and will be flexible on start times, although the early start / early finish is available to you. The pay is £4.00 per hour and you also have an achievable bonus of up to £50 per month that you can qualify for
- The main service is managing vehicle rental on behalf of other companies. - They deliver a wide range of services including sales support, customer contact management and transaction management. - Services can be offered on their client's premises or through their Contact CentreRole -
- give a professional, accurate and friendly service to customers, dealing with requests and helping them with their queries.
- Ensure the service offered to our customers is of the highest standard at all times. - Adhere to all Company procedures. - Communicate relevant information to the customer. - Accurate completion of any system records or spreadsheets. - Take relevant action to resolve queries - Ensure a professional image is portrayed in attitude and appearance.Requirements -
- A positive, friendly, confident and enthusiastic approach. - Good phone skills. - Keyboard skills. - Accuracy and an attention to detail. - Organisation skills and able to keepa ti ..........
Key points: Customer Service Assistant.Customer Relationship Manager.Leicester.. Alpha Gamma Solutions might have the right opportunity for you.We are committed to a level of service like no other. We believe that our Customer Service Assistants are the key to our success and therefore give ongoing training and great benefits to make sure we attract and keep the best people to go out and represent The prospective employers. Our team takes extreme pride in the results we achieve and in participating in our company culture. You'll need to be outgoing, enjoy a team environment and enjoy sales and customer service / customer care. Alpha Gamma Solutions needs 5+ Customer Service Assistants as soon as possible for full time openings in our Leicester branch..What will I be doing in my new role?.You'll be enjoying our fun and vibrant environment working alongside your qualified Team Leader who can coach and develop you to your full potential. You'll be responsible for:.Meeting with potential new customers on behalf of the company Face to face sales and customer service Handling subsequent sales enquiries Creating a relaxed and fun environment for customers Cross selling or up-selling where it proves necessary Living our commitment to providing awesome service everyday Contributing to an awesome working environment and team culture. While we are on the lookout for attitude above all else, the following would really help your application:. Some form of earlier work experience in customer service or sales - we are open to industry - which includes personal training andretail The skillto make friends with anyone - and quickly and successfully build rapport in person Confidence and an outgoing personality A strong problem solving and solution focused nature and A friendly and positive vibe..We offer training, a great team environment, an excellent performance related pay structure and the opportunity to be part of a company who invest and develop their people. This includes a management training programme within a fast growing office that has some very exciting growth happening in 2016 and beyond. We can offer short term and long term work as well as flexible hours on a self employed basis to suit and have travel opportunities to other UK cities for training and work for top performers...If this sounds like you so far make an application today using the online application process...We will be holding interviews as soon as possible including a full observation day in the field to give you a firsthand view of the entry-level part of the vacancy...This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Service-Assistant--Customer-Relationship-Manager--Leicester_job65808105 ..........
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Customer Service Representative Leicester (Parttime Fix
Location: Leicester Leicestershire Jobs
Key points: Reporting to the Branch Manager, this is a demanding role with the key focus being on providing excellent customer service, and for individuals who strive in a very busy environment. successfully service customer needs providing the highest levels of quality to all customers. Emphasis on selling and revenue maximisation on core products such as Collision Damage Waiver, Theft Protection, Personal Accident Insurance, Fuel Purchase Option and Upsells. Ability to plan and prioritise all aspects of our D&C business Developing new business successfully operate TAS system Complete all rentals, re rents, reservations and quotations in accordance with Hertz procedures and policies Answer all telephone calls in accordance with Hertz policy Liaise with various Hertz departments such as Distribution Action overdues daily and ensure follow up is in accordance with correct Hertz procedure Flexible attitude and ability to assist in all areas of the branch as needed Professional Experience: Previous customer service practical working experience and strong sales skills. Ability to work in a fast paced environment with a variety of tasks. Ability to show professionalism, enthusiasm, and exceptional communication Knowledge: Computer literate. Proficiency in English. Skills: Excellent organisational and time management skills Good communication skills both written and oral Ability to work well as a team with 100% customer focus Excellent telephone manner is required Competencies: successful communication Passion for Customer Service Trust & Integrity Agility & Adaptability ..........
Full Details.... Customer Service Representative Leicester (Parttime Fix
Key points: This job offer Reporting to the Customer Service Manager Your job duties will include being responsible for: - Managing a team of 4/5 coordinators - Oversee Daily despatch check to make sure all loads have been despatched from all locations as per the plan - Challenge our planners to get the right result for our customer - Support Bookings with load building - Primary point of contact for customer enquiries (Account Manage Ibstock/Forticrete) - Notification of late deliveries to customers - Recording of all late deliveries - Notification of waiting time and site issues to customers - Manage waiting time and divert process including recording of all events - keepcomplaints log and complete investigations - Collation of information for KPI reporting - Creating HACA forms and forwarding to appropriate offices - Responding to HACA queries - Managing the unassigned POD process and locating missing PODs - Responding to customer POD requests - Haulage availability - Approving and un-approving loads in line with customer requirements The Person - Educated to at least GCSE standard computer literate with knowledge of MS Office applications. - To be able to successfully communicate with customer suppliers and colleagues. - Able to work under pressure whilst maintaining a professional attitude. - Must have a flexible approach and be willing to carry out varied tasks positively, reliably and accurately. - An excellent leader able to work on own initiative and make decisions. - A background in logistics is preferred although full training will be given. - Will approach their work in an enthusiastic and responsive manner whilst still maintaining professionalism...This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Service-Supervisor---Leicester_job65884805 ..........
Key points: The purpose of this position is to give support to both internal and external customers, with an unwavering commitment to customer service and the skillproduce quality work.
required JOB FUNCTIONS
- Dealing with all email and phone enquiries globally - Processing orders from various channels whilst remaining compliant with internal regulations - Maintaining Customer Master data and thoroughly vetting all new customers queries - Creating and maintaining scheduling agreements and running open order reports - Resolve customer notifications by identifying the route cause so preventative action can be implemented to improve customer satisfaction - Managing Internet and third party - Liaising with other departments - findand follow up customer specific requirements - Any other required tasks as requested by your Team Leader/Supervisor The purpose of this position is to give support to both internal and external customers, with an unwavering commitment to customer service and the skillproduce quality work. On Experience ..........
Key points: a motivating and challenging job opportunity has arisen for a Customer Service Adviser to be working with a telecommunications company situated in Groby, Leicester. In return we offer a competitive salary, health cash plan generous holiday entitlement, full training and free onsite parking.
We have been designing, developing and delivering expert computer telephony solutions across the UK since 1991. In this time we have provided solutions for organisations in all sectors and have developed a number of key technologies for the NHS, the public sector and business.
The Customer Service Adviser will be located in our alarm receiving centre which operates 24 hours per day, 7 days a week, 365 days per year.
The Customer Service Adviser will be responsible for:
Monitoring our hosted alarm centre for any alarms triggered responding to triggered alarms and following procedures in place and escalating if required
Systems administration including any amendments to personnel on the system, ensuring accuracy of records and billing
Producing periodic reports and report on trend analysis
Processing calls and providing 1st line support ensuring calls are appropriately actioned
Delivering both the customers' and the company's expected level of customer service at all times
The successful Customer Service Adviser will have the following skills and experience:
earlier work experience working within a customer service environment
Professional phone manner
Excellent customer service skills
skillto showwarmth and empathy
The salary is £17K per year.
The hours of work are 8 hours per day, based on a shift system, Monday to Sunday. The shift system comprises of early, late and night shifts. Applicants will be expected to work bank holidays and unsociable hours.
This role would suit a talented and knowledgable Alarm Handler Customer Service Advisor Call Centre Operative, Call Centre Assistant, Call Centre Agent or Customer Call Centre Adviser.
If you are a talented and knowledgable Customer Service Adviser and meet the criteria above, apply online today. 17, 000 ..........
Reporting to the Customer Service Manager Your job duties will include being responsible for:
- Managing a team of 4/5 coordinators - Oversee Daily despatch check to make sure all loads have been despatched from all locations as per the plan - Challenge our planners to get the right result for our customer - Support Bookings with load building - Primary point of contact for customer enquiries (Account Manage Ibstock/Forticrete) - Notification of late deliveries to customers - Recording of all late deliveries - Notification of waiting time and site issues to customers - Manage waiting time and divert process including recording of all events - keepcomplaints log and complete investigations - Collation of information for KPI reporting - Creating HACA forms and forwarding to appropriate offices - Responding to HACA queries - Managing the unassigned POD process and locating missing PODs - Responding to customer POD requests - Haulage availability - Approving and un-approving loads in line with customer requirements
- Educated to at least GCSE standard computer literate with knowledge of MS Office applications. - To be able to successfully communicate with customer suppliers and colleagues. - Able to work under pressure whilst maintaining a professional attitude. - Must have a flexible approach and be willing to carry out varied tasks positively, reliably and accurately. - An excellent leader able to work on own initiative and make decisions. - A background in logistics is preferred although full training will be given. - Will approach their work in an enthusiastic and responsive manner whilst still maintaining professionalism. Competitive Salary ..........
Key points: The employer is a family run company, built on hard work and good customer care, based on the outskirts of Loughborough
They are now looking for dedicated and highly-motivated individual to be working with their office-based sales team, caring for a wide portfolio of customers and marketing their range of leading Christian magazines and newspapers.
The Candidate will join a small team that shares a drive to excel at their work and produce results that matter. Well-developed conversation discuss issues and skillto positively interact along with a 'can do' and professional attitude are required as is the skillto work independently, with initiative and discipline.
The Candidate will be expected to produce new business through new sales calls, along with developing new business from existing clients
earlier work experience in a similar role is sought along with an excellent phone manner and the skillto pick up the phone and produce new business
Your position commands a £16, 000 pa (pro rata for part time) primary salary with a generous and uncapped commission structure. OTE after two years with the Company is £30, 000 pa.
Car parking is available on site, or the No.9 bus service stops outside their premises, linking to Nottingham and Loughborough.
Part time hours of work are negotiable, Fifteen - Twenty hours per week £16K+ Commission (pro rata) ..........
Key points: We are seeking to recruit a Customer Service Co-Ordinator for an established and leading Manufacturing Company located in Leicester paying up to £18, 000 per year. Working on a Fixed term agreementof 9 - 12 months.
The Candidate will manage Customer enquiries in a timely fashion to make sure you are delivering a first class Customer Service Experience.
Important job duties keepa professional and polite manner when communicating with customers at all times. successfully communicates within a team for prompt resolution of customer shipment issues and queries. Ensure all updates are logged. Track progress of problem solution and findrepeating incidents using the tools provided. Escalate to the Manager when necessary. give Feedback to Line manager for potential process improvement ideas and departmental progression via weekly team briefs. Processing customer orders Liaising with transport companies for deliveries
The Candidate will have demonstrable practical knowledge of working within a similar role.
The Benefits Basic Salary of £18, 000 per year 28 days holiday including bank holidays Company pension scheme Free car parking
If you are interested in this position apply via the website or alternatively email your cv and apply for this new vacancy to......... . If you want to speak to us in person call.....£17k - £18k pa + benefits ..........
Key points: Working for a major global wide bank, the employee will be the first port of call for their business customers, helping them with their day to day needs from payments and general queries to the more complex and intricate of commercial needs. the employee will offer excellent, global class customer service across all your customers needs. the employee will be approachable, friendly, helpful and also understand that the key to excellent customer services is to be changeable and adaptable to each situation that faces you. the employee will able to work well on your own under your initiative and more importantly as part of a team. A background in customer services of any kind is advantageous as the employee will have to understand the principal and importance of delivering global class customer service. Duties Include: - Handling up to inbound 80 calls per day - Be prepared to occasionally make outbound calls when business needs require - Speaking to all customers with a high level of customer service and courtesy at all times - Be willing to change and adapt as the requirements of the business dictates. - Improve your knowledge in line with training and development Benefits Include: - Ten weeks fully comprehensive training - Discounts on products for staff - Real and tangible chances of career progression - Excellent commission scheme - Opportunities to work across the global - Subsidised canteen on site - Excellent social opportunities outside of work environment - Casual dress code ..........
Full Details.... Customer Service Agent
Aldi vacancies in Leicester: Jobs above: 1-12 |
12 Jobs found
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- Takes 2 mins - New jobs by Email as soon as they are posted onto the internet - Let Employers find you!!!!