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Nottingham jobs
Jobs in Nottingham


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Aldi Jobs in Nottingham

 

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Nottingham
Updated: 16/08/17


17/07 * - Customer Service Advisor (Automotive)    Location: Nottingham Jobs

Key points: Position: Customer Service Advisor Location: Nottingham Duration: Permanent hours (working) of work: 40 hours (working) per week, Weekdays Salary circa: £17, 000 to £20, 000 Position Overview The prospective employer which are a leading Fleet Management company with offices across the UK are currently employing for a Customer Service Advisor to be based in their Nottingham office. The main purpose of this role is to give and keepa high level of customer service and administrative support to all contractual activities by efficient monitoring and supervision of the customer service activities. The responsibilities of the role include:
* Carry out the raising of new jobs and check sheets for maintenance work.
* Manage client's service / repair scheduling, including identification of work called for and allowing the correct amount of time for the work to be completed.
* Update the computer systems in a timely manner.
* Process 'timed-up' job cards onto the computer system, agree invoice process and manage open jobs ensuring they are kept to a minimum at all times.
* managecalls from clients in regard to defect vehicles and progress chasing return of vehicles.
* Issue spare fleet vehicles.
* Manage the recharge and authorisation process of repairs.
* Develop and improve service delivery approach in line with best practice methodologies and continuous improvements. called for qualifications & experience:
* In depth experience in a similar role and customer service driven environment.
* In depth customer service administration experience.
* Experience of working within a quality standard/framework.
* General knowledge of the automotive industry.
* Experience of workshop scheduling.
* Full clean driving licence.
* Flexible approach and commitment to working overtime at short notice. The prospective employer offers a performance related bonus of up to 2.5% of basic salary. The company also operates a group personal pension scheme and life assurance along with private medical care and a subsidised gym membership. To apply for this job vacancy offer click 'make an application today' for immediate consideration or contact Melissa Hicks at E3R on (Apply online only). E3 Recruitment is acting as an Employment organisationin relation to this vacancy ..........

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21/07 * - Customer Service Coordinator    Location: Nottingham Jobs

Key points: Office Angels are currently working along side a leading supplier for the scientific industry in finding them an experience Customer Service Coordinator, Nottingham based. Important job duties involve
* Deliver a first class customer experience
* Communicate clearly and have the skillto work closely with your Sales Manager and other internal departments in order to ensure continuity of service and assure delivery in a timely and efficient manner
* Place orders and ensure that your customer is kept up to date at all times with the progression of their order
* Mange and prioritise own work load
* Take ownership to ensure tasks are completed fully
* Achieve pre-defined KPI's and targets
* Work to ISA 9001 standards Successful candidate
* Literacy and numeracy
* Computer literacy
* Interpersonal skills, appreciation of good internal and external customer service behaviour
* Organisation and planning Office Angels are unable to contact all candidates. Only successful candidates will be contacted. Office Angels are an equal opportunities employer Office Angels is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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01/08 * - Polish speaking Customer Service Representative    Location: NG2 Business Park Nottingham Jobs

Key points: We are the global company behind some of the global’s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. Customers love our brands and have come to expect exceptional service when they call or contact us from all over Europe. Our working environment is fast paced, demanding and extremely rewarding creating plenty of scope for progression and development. If you are fluent in verbal and written Polish and English this is an exciting time to join our ever-growing eCommerce team that provides an exceptional service to our online consumers. Customer focused and able to work to KPI’s, Your job duties will include being responsible for putting our customers at the heart of everything you do. the employee will be their key contact via email, telephone and online chat to help the customer shopping journey. the employee will exceed their expectations by providing a friendly and personalised response whilst delivering the highest levels of service. To achieve this, the Customer Service Representative role will involve: • Communicating with customers by telephone, email and online to give exceptional service • Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries • Discussing new products and managing multiple tasks to promptly resolve customer queries • Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience • Updating our computerised systems and working with marketing, retail and other teams to further improve customer service and satisfaction. To join us, you must be: • Fluent in Polish and English, able to communicate both verbally and in writing in a clear and concise manner • Able to communicate both verbally and written in a clear and concise manner • Customer focused to achieve the best results for your customers and the business • Flexible to meet the changing needs and varying deadlines of our business • Able to work to customer service measures, metrics and KPIs within a service targeted environment. It would be advantageous if you have: • earlier work experience in a multi-national business • The skillto multitask and resolve customer queries • Excellent organisation skills and strong attention to detail • extra language skills. This is an exciting Customer Service opportunity to play an important role within a growing business that provides high quality customer service to a European client base. Join us and the employee will enjoy lots of training and building a loyal customer base in a supportive environment ..........

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20/07 * - Customer Service Specialist    Location: Nottingham Jobs

Key points: Customer Service Specialist, Pankaboard Pankaboard offers high-quality cartonboard solutions for packaging, various graphical and industrial applications and food service products. Pankaboard is the global leader in high thickness folding boxboards and uncoated specialty cartonboards. Our flexible operating model, special assets and qualified personnel allow us to satisfy our customers’ specific needs. At Pankaboard, we work closely with our customers to ensure individual service and fulfil specific customer needs. Continuous product development and new innovations are the cornerstones of our business. Through our own sales offices and sales agent network we have a global reach: more than 500 customers in 65 countries and employ around 150 people. Pankaboard seeks to deliver an exceptional customer service practical working experience, utilising best practice to optimise operating successfulness. Due to steady growth we are seeking to employ a Customer Service Specialist to strengthen the team in the International customer service function in our Nottingham office. What tasks do you undertake: • Advising national and international customers as well as sales partners on all topics relating to order management, delivery and invoicing. • Processing inbound inquiries, creating offers, maintaining the database, and general sales support tasks. • Active customer care and expansion of customer relationships for long-term customer loyalty and achieving sales targets. • Coordination and organization between all stakeholders (customers, sales staff, production, logistics partners). • Directly reporting into the UK Sales Director and Global Customer Service Management. What makes a relevant candidate: • Experience in customer support, customer service, sales support, sales or even tele-sales. • Ideally, experience in the paper or packaging industry or related industries would be advantageous. • Communication and strong skillto keep and develop relationships, a proactive mentality with the skillto operate independently and take the initiative. • High energy with strong customer service orientation and a flexible and adaptable approach. • Strong grasp of MS Office and general CRM / ERP systems. • Organised, with an skillto multitask and drive to execute tasks with a high degree of accuracy. • European language skills would be helpful particularly French. What our client offers you: • A responsible and important position with an exciting blend of sales and administrative tasks. • An opportunity to help shape processes, and influence the direction of this business function. • An opportunity to become part of a company with international locations. • This position gives you the prospect to work for a market-leading company and to actively develop your personal career. • A great organisational culture with a dynamic business environment cha ..........

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16/08 - Aldi jobs in Nottingham

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24/07 * - Customer Service Advisor    Location: Nottingham Jobs

Key points: This is an exciting time to join this organisation in Nottingham City Centre as they are going through a major transformation with a key focus on the people that work for them as a Customer Service Advisor taking inbound calls generating sales through exceptional service. **Starting employment date 21st August*
* Salary £18, 000 rising to £19, 750 after six months If you take pride in your skillto resolve customers`queries and give the right level of support every time? Can you deliver a first-class customer service? Does exceeding targets come naturally to you? As a candidate, are you passionate about your performance and development? We are seeking to employ qualified customer service professionals dedicated to putting customers at the heart of what they do. We are looking to hire the best of the best candidates in Nottingham to join them during this transformation and they are offering a beginning salary of £18, 000 which is higher than average for Nottingham. But it does not stop there..... after six months it will increase to £19, 750 with the opportunity to earn even more through the bonus scheme. About the role As a Customer Service Advisor the employee will be the first point of contact for customers taking inbound calls. the employee will engage with the customers, actively listen to them and ensure that their enquiry or concerns are appropriately handled every time. With your active questioning and listening skills the employee will be able to highlight other suitable products for the customer that could improve the customer experience. So what do you need? Skilled customer service/sales professional, the employee will thrive on targets - but always make sure that the customer`s interests come first. The Candidate understand the customer`s perspective and have a natural skillto build a strong rapport by being a people person who likes to talk but listen Customer Service Advisor`s will have: An understanding of working in a regulated environment and preferably in contact centre environment A passion to deliver a first-class customer service Enthusiasm for working in a fast-paced, targeted environment exemplary conversational and communication skills Great team spirit Want to progress your career and are not just seeking to employ any job With the new company focus being on the people here is some of what you get £18, 000 beginning salary rising after six months to £19, 750. 33 days` annual leave (bank holidays are classed as normal working days) Regular incentives with amazing prizes to be won Free Wi-Fi, hot drinks and fresh fruit Discounted TV and broadband packages Discounted warranty products Pension scheme Free life assurance Comprehensive in-house training Clearly defined career progression opportunities Great employee discounts at local shops, gyms and restaurants Working 37.5 hours (working) per week between 8am and 8pm Monday o Sunday on a rota basis (the employee will b ..........

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Aldi jobs in the area of Nottingham

04/08 * - Customer Service Advisor andndash; Complaints Resolution Team ...    Location: Nottingham Jobs

Key points: This is your chance to join one of the UK #39;s top energy companies as a Customer Service Advisor in Nottingham About the role: As a Customer Service Advisor, you'll be joining the Complaints Resolution Team who expanding and takes calls from our existing customers. You'll listen to their issue or complaint with empathy, and will do everything you can to resolve the problem as quickly as possible - not forgetting to deliver a great customer service at all times. The benefits: You'll initially join us on a temporary basis, but there will be the opportunity to become a permanent employee at a later date. There's a range of great benefits on offer too:
* Initially the pay will be £16, 756 pa pro-rata (£8.24 per hour) and after 12 weeks, your pay will automatically increase to £17, 027 pa pro-rata (£8.85 per hour), with the chance for it to later rise to £19, 778pa pro-rata (£10.28 per hour).
* You'll qualify for an annual bonus scheme.
* You'll start with 28 days annual leave year, but after 12 weeks this will increase to 34 days (including bank holidays)
* There's good transport links nearby, an onsite canteen serving hot and cold food, and a free drinks vending machine. About you: Ideally you'll have some earlier work experience working in a customer service and/or contact centre role. Naturally you'll also have great communication skills, and will be comfortable handing large volumes of calls professionally. You'll need to be flexible with working hours (working) too, as our contact centre is open from 8am until 8pm Weekdays, and 8am to 6pm on Saturdays. Interested? Click 'apply' to start your application today ..........

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Business info for the retail sector    Retail online magazine

19/07 * - Customer Service Advisors Part Time    Location: Nottingham Jobs

Key points: Hi there, As a candidate, are you seeking to employ new exciting employment? As a candidate, are you looking permanent or temp-perm job that is PART TIME just to cover weekend .Then i have the perfect role for you. Working Saturday and Sunday 8, 30am to 5pm. Great salary for a customer service role where there is no cold calling or sales. the employee will be on £17, 000 Does that float your boat?Read further details of your duties indole. As a leading expert online commercial retailer they are the UK leaders in their field and are expanding their team of Customer Service professionals. the employee will be taking orders and queries in regards to orders via email and the telephone. the employee will have empathy if there is a problem and actively listen to the customer and solve the issues promptly and professionally. the employee will not be working to a script as you can never know what the customer will ask or query the employee will have exemplary conversational and communications skills, both written & verbal and numerical. the employee will have attention to detail and care about the customer - often having to think on your feet. As a Customer Service Agent the employee will enjoy talking to customers but also be a great problem solver with a `Can Do, Will Do` attitude and be a great team player with a sense of humour but know that the job still has to be done. beginning salary £17, 000 per year 28 Days holidays including bank holidays Pension Parking access Close to all public transport links New, modern office contact centre opening just for you Free Tea & Coffee with onsite kitchen If you have a question about this role then do call and speak to Boogie on (Apply online only) or apply by sending your CV at ..........

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01/08 * - Customer Service Advisor    Location: Nottingham Jobs

Key points: Customer Service Advisor Location –Nottingham Contract-Permanent Salary–Up to £16, 087 per year hours (working) –37.5 Shifts -5/7 days between 8.30am - 7pm Monday - Friday, and 8.45am - 5pm Saturdays and Sundays. Full flexibility called for Training - 2 weeks, Monday - Friday 9am - 5.30pm Starting employment date- Various Starting employment dates available Role Description the employee will have the opportunity to give the highest standard of customer service within our Boots campaign. With our drive and passion for success you’ll deliver an excellent service experience where empathy and building rapport are central. We are seeking to employ confident communicators; you should be able to changeyour conversational style to build trust and enhance customer loyalty. Due to the mixed nature of enquiries, every day will be different. So if you are seeking to employ a rewarding new career, we’ like to hear from you Benefits Comprehensive initial and ongoing training. 28 days holidays (including bank holidays), career progression, Boots Discount card, recognition schemes, refer a friend scheme, corporate discounts including reduced gym and mobile phone discounts, childcare vouchers, pension plan and many more What are we seeking to employ? Strong customer experience is called for with a determination to resolve customer queries first time Full PC literacy called for, including Microsoft Office products skillto work to targets and quality measures skillto work in a team environment whilst maintaining individual ownership Who are we? Teleperformance is the globalwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the global since 1978, and every year we interact with more than 35% of the global population. The Candidate can follow us on: Facebook @teleperformanc UK areers Twitter @TPcareer UK AGENCIES NEED NOT APPLY ..........

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Customer Service Representative Nottingham

Location: Nottingham Nottinghamshire Jobs

Key points: Reporting to the Branch Manager, this is a demanding role with the key focus being on providing excellent customer service, and for individuals who strive in a very busy environment. successfully service customer needs providing the highest levels of quality to all customers. Emphasis on selling and revenue maximisation on core products such as Collision Damage Waiver, Theft Protection, Personal Accident Insurance, Fuel Purchase Option and Upsells. Ability to plan and prioritise all aspects of our D&C business Developing new business successfully operate TAS system Complete all rentals, re –rents, reservations and quotations in accordance with Hertz procedures and policies Answer all telephone calls in accordance with Hertz policy Liaise with various Hertz departments such as Distribution Action overdues daily and ensure follow up is in accordance with correct Hertz procedure Flexible attitude and ability to assist in all areas of the branch as needed Professional Experience: Previous customer service practical working experience and strong sales skills. Ability to work in a fast paced environment with a variety of tasks. Ability to show professionalism, enthusiasm, and exceptional communication Knowledge: Computer literate. Proficiency in English. Skills: Excellent organisational and time management skills Good communication skills both written and oral Ability to work well as a team with 100% customer focus Excellent telephone manner is required Competencies: successful communication Passion for Customer Service Trust & Integrity Agility & Adaptability ..........

08/08 * - Graduate Customer Service Executive    Location: Nottingham Jobs

Key points: Graduate Customer Service Executive Permanent Nottingham £18, 000 pa Due to fast expansion and success our client is looking to recruit aspiring graduates looking to progress within a new growing business . They have exciting opportunities to join their successful contact centre team based in Nottingham. The successful candidate will process a high volume of inbound calls and resolve a variety of enquirers, payment information and complaints to a high standard. the employee will place the customer at the heart of everything you do and ensure that you stay calm and professional under reasonable pressure. Skills/Experience called for
* earlier work experience within a Customer service position
* Educated to degree level
* Quick learner with great communication skills
* Able to show empathy, patience and problem solving skills
* Proven history of reliability, a solid CV and strong work ethic This is a great opportunity for Customer service professionals to show your flair for delivering an excellent customer experience. Due to expansion plans successful candidates will have the opportunity to develop a highly rewarding and exciting career in a range of different departments. £18K + benefits Nottingham Full Time - Monday - Friday 10-7 / 8-5 Permanent Nottingham Graduate/Customer Service ..........

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17/07 * - Customer Service Manager    Location: Nottingham Jobs

Key points: Position: Customer Service Manager Location: Nottingham Duration: Permanent hours (working) of work: 40 hours (working) per week, Weekdays Salary circa: £30, 000 - £35, 000 per year + up to 10% of basic annual salary Car Allowance: Circa £400 - £500 per month Position Overview The prospective employer which are a leading Fleet Management company with offices across the UK are currently employing for a Customer Service Manager to be based in their Nottingham office reporting to the Operations Director. The main purpose of this role is to keepa high level of customer service and administrative support to clients through successful monitoring and supervision of the customer service activities and also to be responsible for the management of the workshop. The responsibilities of the role include:
* Managing the customer service team and the logistics team.
* Ensuring the overall client contractual KPI's are achieved and that standards are maintained.
* Developing and improving the service delivery in line with best practice methodologies and continuous improvement.
* Proactively advice and communicate with clients on operational areas of the contract.
* Forecasting, monitoring, evaluating and reporting on the performance and management of contracts, providing steady updates to the operations director and account manager.
* Attending agreementreview meeting and any other formal meetings as and when called for.
* Being responsible for building and maintaining the client relationship and responding to customer concerns.
* Reviewing driver's compliance reports to ensure 100% compliance.
* Manage the invoice and credit note system.
* Managing a robust workload schedule.
* Ensuring a robust supplier management framework is in place, supported by successful SLAs and KPIs, for all operational suppliers.
* Monitoring expenditure and forecasting future spend. called for qualifications & experience:
* In-depth experience in a similar role within a customer driven environment.
* Experience of line management including handling of people performance issues.
* Knowledge of ICME/Auto Data Systems.
* Experience of workshop job loading to maximise workshop utilisation.
* Experience of workshop job scheduling
* Knowledge of vehicle and trade practices.
* Knowledge of motor vehicles / aftermarket accessories.
* Strong presentation skills with experience of presenting to all levels within an organisation. The Candidate must be prepared to travel to other sites including overnight stays. The Candidate must also have a full UK drivers licence for at least 3 years with no significant endorsements. The prospective employer offers a performance related bonus of up to 10% of basic salary. The company also operates a group personal pension scheme and life assurance along with private medical care and a subsidised gym ..........

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04/08 * - Customer Service Advisor Business to Business    Location: Nottingham Jobs

Key points: This is your chance to join one of the UK #39;s top energy companies as a Customer Service Advisor in Nottingham About the role: You'll be joining our new and expanding Customer Service team responsible for receiving inbound calls from business customers who could have queries regarding their gas bills and consumption. Your job duties will include being responsible for listening to the customer to understand their needs and then investigating to ensure a clear and concise outcome is provided, ideally with a one call resolution. The role will also be dealing with outbound calls to business customers to update them and ensure their query has been resolved to satisfaction. The benefits: You'll initially join us on a temporary basis, but there will be the opportunity to become a permanent employee at a later date. There's a range of great benefits on offer too:
* Initially the pay will be £16, 428 pa pro-rata (£7.50 per hour) and after 12 weeks, your pay will automatically increase to £17, 027 pa pro-rata (£8.85 per hour) , with the chance for it to later rise to £19, 778pa pro-rata (£10.28 per hour).
* You'll qualify for an annual bonus scheme.
* You'll start with 28 days annual leave year, but after 12 weeks this will increase to 34 days (including bank holidays)
* There's good transport links nearby, an onsite canteen serving hot and cold food, and a free drinks vending machine. About you: Ideally you'll have some earlier work experience working in a customer service and/or contact centre role. Naturally you'll also have great communication skills, and will be comfortable handing large volumes of calls professionally. This contact centre is open from 8am until 6pm Weekdays, Interested? Click 'apply' to start your application today ..........

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Aldi vacancies in Nottingham: Jobs above: 1-12 | 12 Jobs found

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