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Typical Job ad below for Leicester or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Specialist

A Multi National, World Leading Organisation has an exciting opportunity for a Customer Service Specialist Duties Include Day to day Management of a dedicated area Order Editing and Processing Complaint Management Resolution of Enquiries Written and Verbal communication First point of contact for all Customer Service calls Requirements Successful and proven track record within a Customer Service/ Call centre environment.
00 Weekdays Please forward CV to make an application .
Please note this job for Customer Service Specialist was advertised some time ago and is now withdrawn.
1. Exceptional Customer Service skills Experience with Excel and Word £15,200 09.
2. . Many opportunities within the organisation. .
(N.B. Customer Service Specialist is shown for research purposes only.)
00 Weekdays Please forward CV to make an application
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Leicester jobs
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Updated: 27/08/16


26/08 - Customer Service German Speaking    Location: East Midlands Midlands Leicester Leicestershire ... Jobs

Key points: We have a rare and exciting opportunity for German Speaking Advisors to be working with our International Language Department. This is an opportunity with expansive opportunities for progression and self-development.

The shift:

-Saturday - Wednesday - 2pm - 10pm

-Thursday - Friday - 7am - 4pm and Saturday - Sunday - 7am - 5pm

This job offer
- Working as a key and important member of the Language department, the employee will be dealing with internal and external calls from customer
- The Candidate will be expected to use your language skills to translate any queries from German to English and vice versa.
- Working closely with internal departments and colleagues to efficiently deal with customer enquiries
- Prioritise your existing workload and plan your capacity to maximise your efficiency
- keepaccurate records of conversations on the in house database
- Working to deadlines in a fast paced environment
- Will involve travelling to Germany

The Candidate
- earlier work practical knowledge of working in a similar role with translation experience
- Must be fluent in both German and English (written and spoken)
- Strong customer service skills
- Good working knowledge of I.T. systems as well as Microsoft Office
- Able to commit to working full time

The Benefits
- Excellent basic pay between £18, 000 - £20, 000 per year.
- Comprehensive training package
- Competitive holiday and pension package
- Free car parking
- Large international company

If you are interested in this opportunity, apply directly through this website or deliver your curriculum vitae (CV) in to us directly at............. If you would like to speak to us in more detail before applying, call.....and ask for Olga Sikora.

n
If you have not been contacted regarding your application within 7 days assume that you have not been successful. We will however keep your application for any future roles for which you may be suitable.
This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Supply Chain Logistics, Administration Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial, Driving and Construction. To view all of our positions available throughout the United Kingdom, visit our website. £18k - £20k pa ..........

Full Details.... - Click Here   

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Customer Service Agent

Location: Leicester Leicestershire Jobs

Key points: Working for a major global wide bank, the employee will be the first port of call for their business customers, helping them with their day to day needs from payments and general queries to the more complex and intricate of commercial needs. the employee will offer excellent, global class customer service across all your customers needs. the employee will be approachable, friendly, helpful and also understand that the key to excellent customer services is to be changeable and adaptable to each situation that faces you. the employee will able to work well on your own under your initiative and more importantly as part of a team. A background in customer services of any kind is advantageous as the employee will have to understand the principal and importance of delivering global class customer service. Duties Include: - Handling up to inbound 80 calls per day - Be prepared to occasionally make outbound calls when business needs require - Speaking to all customers with a high level of customer service and courtesy at all times - Be willing to change and adapt as the requirements of the business dictates. - Improve your knowledge in line with training and development Benefits Include: - Ten weeks fully comprehensive training - Discounts on products for staff - Real and tangible chances of career progression - Excellent commission scheme - Opportunities to work across the global - Subsidised canteen on site - Excellent social opportunities outside of work environment - Casual dress code ..........

Full Details.... Customer Service Agent

26/08 - Customer Service Advisor HSBC Leicester    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: Customer Service Advisor - HSBC Leicester - £16, 200 salary

£18, 595 (£16, 200 base salary + company funded BUPA and 10% mainpension contributions)

Our Leicester contact center is in a sensational city center location we offer great facilities such internet caf , on-site canteen sports and social clubs. We have dedicated team focused on creating an enjoyable working environment and organizing steady social events.

When you join our team, from day one you will have access to a competitive benefits package which includes:

- Annual discretionary bonus
- Bupa healthcare for you and your family (worth upto £775)
- World-class Employer pension contribution of up to 17%
- Life assurance ( 4 x times base salary )
- 33 days holiday including 8 public and bank holidays
- My Choices- flexible benefits scheme
- Dress-down policy, so come to work dressed how you feel comfortable, within reason

At HSBC we're all about exceeding our customer's expectations. Our Customer Service Advisors deliver superior service to each and every individual who calls our Contact Centre in Leicester. We're looking for supportive and enthusiastic people on a full time basis to be working with our inbound customer service teams. Neither banking or contact center experience is sought just demonstrate to us your dedication and passion for delivering superior service to our customers... Everything else we can teach you

What will I be doing as a Customer Service Advisor?

- You'll deliver outstanding customer service by successfully responding to questions and queries relating to new and existing service, showing passion and dedication along the way
- Really listening to our customers will help you to understand their needs which in turn will assist you in matching suitable products and services - We always put our customer at the heart of everything we do
- A good sense fun is sought too

What do I need to be successful in this role?

It doesn't matter if you've never worked in a call center before, or even if you're straight out of education. We pride ourselves in delivering some of the best training out there.

The Candidate will start on a salary of £16, 200, we're passionate about you and your development and will give you with 12 weeks training.

We're here when our customers need us so you'll need to be flexible in the hours you work, we operate a rotating shift pattern and our centre is open between 8am and 10pm, 7 days a week.

Does this sound like you? If so apply today join HSBC, a truly global organization and who knows where your career will take you

HSBC is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inc ..........

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23/08 - Customer Service    Location: East Midlands Leicester Leicestershire Midlands ... Jobs

Key points: Customer Service
Contract: £7.50 per hour

Customer Service

Leicester

Temp to Perm

£7.50p/h

Full Time

The employer located in Leicester is seeking a number of Customer Service Advisers to be working with their expanding team.

This Temp to Perm Customer Service Role offers a sensational career opportunity.

Duties will include

Managing inbound calls
Updating computer systems
Working towards targets
Offering excellent customer service
liaising with contractors and third parties

Experience:

Customer Services experience in a similar position/commercial environment is sought.

The opening hours of the site are Weekdays between 8.00am to 8.00pm. Also you will work 1 weekend in every 12 weeks.

If you are interested in this role call.... or email:........

Key Words:
temp to perm, permanent, Northampton sales, Upselling, Inbound customer service, temp. £7.50 p hour ..........

Full Details.... - Click Here   

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27/08 - Asda jobs in Leicester

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25/08 - Fast Track Customer Service Driver Leicester Belgrave Gate ...    Location: East Midlands Leicester Midlands Leicestershire ... Jobs

Key points: Join our Christmas crew @Argos

Great with customers?

Good driver?

Then why not join our Argos crew in a seasonal role?

We ll be busy, busy, busy over the festive period so why not join our team out on the road making sure our customers get their orders on time with a smile and some good old festive cheer The Candidate ll be giving Santa and his sleigh a run for their money, whilst driving safely and responsibly of course.

It s a role that s as much about people skills as it is driving and working at Argos over Christmas means everyday will be different and offer you new and exciting challenges. Our Customer Service Drivers are in store and out on the road in an Argos branded van delivering our award winning Fast Track Delivery service.

We re looking for people who are:

Customer focused.The Candidate will need to care about giving customers that superior Argos experience, after all they are what our business is built around.
Friendly.Everybody loves a friendly hello and smile especially as Christmas - it goes a long way
Happy and motivated.The Candidate have to be happy and motivated in what you do in store and out on the road
Proud.We want someone who takes a real pride in delivering that store to door experience
Calm under pressure.When all around are losing theirs can you keep your cool?

In addition do you also have the following skills?

A full clean driving license with a minimum of 1 years driving experience
A great communicator
Someone who has bags of energy and just wants to get things done
A real team player who loves working in a fun fast-paced team environment both in store and on the road

Benefits:

A generous pay to give you some extra cash for those all important Christmas holidays and presents
10% discount in Argos stores
A fun and friendly working environment
There may also be an opportunity to stay on after Christmas and make Argos your future too £6.45 (18-20), £6.78 (21-24), £7.20 (25+) Per Hour ..........

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Asda jobs in the area of Leicester

27/08 - Customer Service Advisor    Location: East Midlands Loughborough Midlands Leicestershire ... Jobs

Key points: Customer Service Advisor

Job offer is situated in Leicester Loughborough, Coalville, Melton Mowbray, Long Eaton

Remuneration is £18, 000

Contract Type: six month FTC

The Client

The employer specialises in the supply of construction materials and services. With a reputation for excelent, they offer superb opportunities and personal development to people who actively contribute to their growth. In return they offer job satisfaction in an environment that encourages ideas, focuses on performance and rewards the continuous improvement of their company and business.

This job offer

As a a principal point of contact for all customers calling into the business you will establishand keepprofessional long-term working relatonships with customers continually striving to understand expect and respond to changing customer and business needs
Prodess customer enquiries, orders and order change requests accurately and efficently in line with service parametres whilst ensuring the highest standard of customer service.
Pro-actively working with various departments to expect order fulfillment and devliery problems and work to solve them to mitigate the impact on customers.

Candidate Requirements

Customer service or product support experience ideally construction - merchant - buying group background - or manufacturing
Customer focused
High attention to detail, with analytical skills
Excellent IT skills
skillto plan prganise and implement tasks to a high degree of accuracy

About Precision

Precision Recruitment posts this Customer Service Advisor role, experts in Engineering, Technical, Construction and Sales Recruitment. Operating in our tenth year we have placed hundreds of Sales Professionals in sensational new roles. Precision cover the whole spectrum of Sales Positions from Internal Sales, Area Sales Managers, Regional Sales Managers, Sales Managers, Sales Directors
We have many Sales roles nationwide so get in touch today.
Interested? To apply for the Customer Service Advisor Position here are your two options:
1. "This is the job for me When can I start?" - Call now and let's talk through your experience. Ask for Michelle Fletcher on 0116 254 541 between 8am - 4pm
2. "I think I'm right for this new vacancy vacancy offer but need to know more to see if it matches what I am looking for" - Click "make an application today" so I can read your CV and let you know
Precision are committed to keeping our jobseekers informed and offer a guaranteed response within 7 days when applying through the application system
Ref: Customer Service £17k - 18k per year ..........

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24/08 - Chinese Customer Service/ Translator    Location: East Midlands Midlands Leicester Leicestershire ... Jobs

Key points: THE COMPANY:-

We are family owned business expanding and have created a motivating and challenging job opportunity to be working with our fast growing Internet retail business. We supply clothing (socks, gloves, underwear etc) and home textiles (towels, bedding and etc). We have thousands of products which we would need translating from English to Chinese. In recent years we have seen unprecedented growth. We supply customers all over the global but our biggest markets are the UK, Germany, France, Italy and the USA. Due to our International success, we are now looking for a Italian speaker to be working with our International service team, located in Leicester. The Candidate will also need to be located in or around Leicester. This role is for a six month contract, with a view to going permanent.

THE ROLE:-

-Customer focused and possess excellent customer service skills

-Excellent attention to detail

-A self starter who will be able to be working with minimal supervision

-Able to show initiative

-Have excellent problem solving skills and have the confidence to make decisions on their own

-Hardworking

-Punctual

-An excellent communicator

-A strong team player

ROLE AND RESPONSIBILITIES:-

- Fluent in Chinese (Native Speaker)

- Speak and understand English

- Be able to use the Internet, MS Word and Excel.

- give customer service in Chinese via email. Experience preferred and training will be given.

- To translate products from English to Chinese.

Full training will be given on how to translate products. An image of the product and an English

description will be provided. Our offices are part of the warehouse, so it is possible to physically see the products to aid the translation.

A desk and computer will be provided.

Work environment is very relaxed and casual and we are flexible.

If you are interested deliver your curriculum vitae (CV) to [Email address removed]. 17K pa ..........

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Customer Service Representative Leicester (Parttime Fix

Location: Leicester Leicestershire Jobs

Key points: Reporting to the Branch Manager, this is a demanding role with the key focus being on providing excellent customer service, and for individuals who strive in a very busy environment. successfully service customer needs providing the highest levels of quality to all customers. Emphasis on selling and revenue maximisation on core products such as Collision Damage Waiver, Theft Protection, Personal Accident Insurance, Fuel Purchase Option and Upsells. Ability to plan and prioritise all aspects of our D&C business Developing new business successfully operate TAS system Complete all rentals, re –rents, reservations and quotations in accordance with Hertz procedures and policies Answer all telephone calls in accordance with Hertz policy Liaise with various Hertz departments such as Distribution Action overdues daily and ensure follow up is in accordance with correct Hertz procedure Flexible attitude and ability to assist in all areas of the branch as needed Professional Experience: Previous customer service practical working experience and strong sales skills. Ability to work in a fast paced environment with a variety of tasks. Ability to show professionalism, enthusiasm, and exceptional communication Knowledge: Computer literate. Proficiency in English. Skills: Excellent organisational and time management skills Good communication skills both written and oral Ability to work well as a team with 100% customer focus Excellent telephone manner is required Competencies: successful communication Passion for Customer Service Trust & Integrity Agility & Adaptability ..........

Full Details.... Customer Service Representative Leicester (Parttime Fix

25/08 - Customer Service Advisor Leicester Fosse Park    Location: East Midlands Leicester Midlands Leicestershire ... Jobs

Key points: Get set for a Christmas with Argos

At Argos, we have Christmas roles all wrapped up and we re currently recruiting Customer Service Advisors in store.

Working at Argos over Christmas means every day will be different, offering you new and exciting challenges. The Candidate will play a key part in creating an enjoyable and easy shopping experience for our Customers, helping us continue our journey to become a digital retail leader.

We have a range of part-time opportunities in our stores, with various working patterns and contracted hours to suit you.

We re looking for people who:

Love to help customers
Care about delivering a superior shopping experience every time
Feel confident using today s technology and eager to share their know how with others
Can work as part of a co-ordinated group and support their colleagues

Benefits:

A generous pay to give you some extra cash for the festive holidays
10% discount in Argos stores
A fun and friendly working environment
There may also be an opportunity to stay with us after Christmas and make Argos your future too

Interested? Please make an application today, as we d love to hear from you £5.70 (under 18), £6.59 (18-20), £6.85 (21-24), £7 ..........

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26/08 - Customer Service AdvisorFull Time (Leicester)    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: As a Customer Service Advisor you'll be the first point of phone contact for our customers and that will involve a lot more than just answering questions. What we're really looking for in you is a genuine passion for making banking simple, personal and fair for our customers and the confidence to take ownership and solve problems. In return you can expect a first-class training programme and a clearly defined career development path, through our advisor progression scheme. If you're willing to work hard we're ready to help you progress.

At Santander we're aiming to make everything simpler. We want to make it easier for our customers to do business with us so there will be no more banking jargon and much more straightforward customer-friendly advice. So there's never been a better time to be working with us at our bright, modern building in Carlton Park Leicester.

As a Customer Service Advisor your skills and qualifications will include:

- The natural skillto treat each customer as an individual and deliver a tailored response
- Problem-solving skills to highlight and resolve recurring issues without resorting to short-term fixes
- The confidence to think on your feet and the flexibility to changeto a wide range of responsibilities
- A team-based approach to work and a desire to coach and tell colleagues on best practice and new developments
- Numerical and computer skills and the attention to detail needed to succeed in a regulated environment

Rewarding you:

Starting salary is £15, 330 + OTE £1, 200 bonus

- Pension
- Twenty Five days holiday plus bank holidays ( Plus 8 days Bank Holidays and choice to buy 5 days)
- Product, Retail and High Street discounts
- Shift allowance for late working after 9pm

We weren't voted one of the Sunday Times '25 Best Big Companies to Work For' for nothing - we've got a rewards package that's simple, personal and fair. In addition to your pay and bonus, we offer you a benefits package that's flexible and allows you to be in control, as well as all the policies, tools and guidance to help you.

We welcome applications from all sections of the community. Our Women in Business network provides women with valuable development tools. We're creating a better balance of women in management positions and empowering everyone to fulfil their true career potential.

Working hours:

We're employing full-time roles at Thirty Five hours per week. That means you'll work five seven-hour rotational shifts, between 7.00 am and 11.00 pm, Monday to Sunday.

Location

You'll be working in our vibrant modern Carlton Park offices near of Leicester city centre and Narborough. With an onsite restaurant, coffee shop and Santander branch, free parking, childcare options and gyms nearby, there's something for everyone.

Why Santander?

With over 150 years of experience, ..........

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26/08 - Customer Service Apprentice Trainee CS Advisor Contact Centre ...    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: We are seeking a Customer Service Apprentice / Trainee who will work within the team responsible for managing day to day inbound customer calls and e-mail enquiries for this established organisation. The Candidate will use your good conversation discuss issues and skillto positively interact and attention to detail to deal with customer queries. Customers, who may be individuals or organisations, will be contacting you and the rest of the team by phone and email. As you deal with queries the employee will be logging details into the customer management system. The Candidate will use other software during the course of your work which will include Excel and Word.

This organisation has worked successfully with Apprentices previously, the majority of whom have progressed into permanent positions often with extra development opportunities. A training and development program has been developed with the aim of ensuring apprentices feel confident and qualified to complete activities within their role and develop a range of skills and work based experience. This will be delivered on the job and through formal training. Progress will be mapped through steady one to one meetings, with agreed targets linked to completion of training, productivity, quality and resulting in acknowledgment and reward.

The Candidate will do 36.25 hours per week, working Weekdays, some Saturdays and Sundays. The contact centre is open from 7am - 7pm during the week and 9am - 3pm at the weekend. Your hours will be scheduled during these times, however it is worth noting that the organisation recognises some Apprentices may have difficulty getting there for 7am and will be flexible on start times, although the early start / early finish is available to you. The pay is £4.00 per hour and you also have an achievable bonus of up to £50 per month that you can qualify for

Company

- The main service is managing vehicle rental on behalf of other companies.
- They deliver a wide range of services including sales support, customer contact management and transaction management.
- Services can be offered on their client's premises or through their Contact Centre

Role

- give a professional, accurate and friendly service to customers, dealing with requests and helping them with their queries.

- Ensure the service offered to our customers is of the highest standard at all times.
- Adhere to all Company procedures.
- Communicate relevant information to the customer.
- Accurate completion of any system records or spreadsheets.
- Take relevant action to resolve queries
- Ensure a professional image is portrayed in attitude and appearance.

Requirements

- A positive, friendly, confident and enthusiastic approach.
- Good phone skills.
- Keyboard skills.
- Accuracy and an attention to detail.
- Organisation skills and able to kee ..........

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24/08 - Customer Service Advisor    Location: East Midlands Midlands Coalville Leicestershire ... Jobs

Key points: A vacancy has arisen for a Customer Service Advisor to be working with a customer service department for a company that specialises in providing rehabilitation & mobility equipment solutions

Vacancy responsibilities

- The post holder will operate within a laid down framework with regard to phone availability and office administration
- Deal with a broad spectrum of customer queries from simple transactions to complex enquires, including the handling of customer complaints.
- Promote a positive image and realistic expectation of service to customers, demonstrating a corporate commitment to customer care.
- Liaise with other departments to help and assist colleagues to make sure the delivery of a quality integrated service to customers
- Ask questions and listen to the customer to establish their individual requirements and give them the appropriate service and advice.

Job Requirements

- Excellent team player
- Able to spot sales opportunities
- skillto work flexibly to meet business demands.

- Good keyboard skills.
- A resilient approach to work and able to motivate yourself and support your team and colleagues within other departments

Experience, Skills and Knowledge

- Knowledge of customer service
- able to discuss and communicate successfully at all levels
- Good listening skills
- IT Literate with experience of using windows based applications (e.g. Excel etc)
- skillto work under pressure and keepa positive outlook.
- Knowledge of SAP desirable

To apply, email your cv and apply for this new vacancy £15700 ..........

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