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Typical Job ad below for Leicester or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Specialist

A Multi National, World Leading Organisation has an exciting opportunity for a Customer Service Specialist Duties Include Day to day Management of a dedicated area Order Editing and Processing Complaint Management Resolution of Enquiries Written and Verbal communication First point of contact for all Customer Service calls Requirements Successful and proven track record within a Customer Service/ Call centre environment.
00 Weekdays Please forward CV to make an application .
Please note this job for Customer Service Specialist was advertised some time ago and is now withdrawn.
1. Exceptional Customer Service skills Experience with Excel and Word £15,200 09.
2. . Many opportunities within the organisation. .
(N.B. Customer Service Specialist is shown for research purposes only.)
00 Weekdays Please forward CV to make an application
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Leicester jobs
Jobs in Leicester


As well as jobs in Leicester find on Amber Jobs a range of vacancies such as jobs in Rugby, jobs in Enderby and Iceland Jobs in Harborough. Also Supermarket vacancies in Lutterworth.

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Leicester
Updated: 25/09/16


Customer Service Representative Leicester (Parttime Fix

Location: Leicester Leicestershire Jobs

Key points: Reporting to the Branch Manager, this is a demanding role with the key focus being on providing excellent customer service, and for individuals who strive in a very busy environment. successfully service customer needs providing the highest levels of quality to all customers. Emphasis on selling and revenue maximisation on core products such as Collision Damage Waiver, Theft Protection, Personal Accident Insurance, Fuel Purchase Option and Upsells. Ability to plan and prioritise all aspects of our D&C business Developing new business successfully operate TAS system Complete all rentals, re –rents, reservations and quotations in accordance with Hertz procedures and policies Answer all telephone calls in accordance with Hertz policy Liaise with various Hertz departments such as Distribution Action overdues daily and ensure follow up is in accordance with correct Hertz procedure Flexible attitude and ability to assist in all areas of the branch as needed Professional Experience: Previous customer service practical working experience and strong sales skills. Ability to work in a fast paced environment with a variety of tasks. Ability to show professionalism, enthusiasm, and exceptional communication Knowledge: Computer literate. Proficiency in English. Skills: Excellent organisational and time management skills Good communication skills both written and oral Ability to work well as a team with 100% customer focus Excellent telephone manner is required Competencies: successful communication Passion for Customer Service Trust & Integrity Agility & Adaptability ..........

Full Details.... Customer Service Representative Leicester (Parttime Fix

19/09 - Customer Service Team Leader    Location: East Midlands Lutterworth Midlands Leicestershire ... Jobs

Key points: The prospective employer is seeking a talented and knowledgable Customer Service Team Leader for their vibrant and fast paced contact centre located on Magna Park, Lutterworth. In return the employee will be rewarded with a highly generous pay of £23, 214 plus on going support and training. The prospective employer is the UK s biggest expert furniture retailer with over 150 retail stores and supported by a passionate and dedicated Contact Centre who deal with all customer queries. In order to make sure that their customers consistently receive the highest level of service possible they are seeking to employ and looking for a Customer Service Team Leader who will support the Team Manager in delivering agreed KPI s with the aim of meeting or exceeding customer s expectations on all contacts. Following a structured induction The prospective employer s new Customer Service Team Leader will be responsible for the following:- Directly managing and motivating a team of Customer Service Advisors - keepKPI s on call handling and service level response times.- Act as first line escalation for customer issues / complaints.- Ensure that all customer contacts within the team are conducted in a professional manner and keepThe prospective employer s ethos of providing excellent customer service.- Manage the activities of the team to make sure that all processes are followed correctly and that customers are provided with an accurate and timely response.- Coach, mentor and give performance response to the team.- Conduct daily team briefings.- Take calls as required during busy periods and to help keepKPI s.- findareas for improvement within the team and work with the Team Manager and Process and Compliance Team to bridge any gaps.- Produce and keepcall handling reports.- Ensure that the Company s Policies on Health and Safety and environmental issues are adhered to.- To complete any other reasonable task as instructed by Management as dictated by the need of the business.The prospective employers new Customer Service Team Leader will be able to show the following maincompetencies:- The Candidate will be a strong people manager within a Contact Centre / Call Centre environment- skillto set an example and lead by displaying skills of inspiration delegation motivation self awareness and emotional intelligence- Commercially aware with the skillto examinesituations, findimplications and make correct decisions to deliver positive results- A working knowledge of quality controls and can deliver against demanding KPI s in a service led environment- exemplary conversational and communication organisational and relationship building skills- PC LiterateWhat can The prospective employer offer?This company genuinely believes that without their employees they wouldn t be a success. They are offering you the chance to work for an exciting and growing company that takes pride in training and developing each employee to the highest standard. The prospective employer of ..........

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22/09 - Junior Customer Service Assistant (18+)    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: Junior Customer Service Assistant (18+)

If you're over 18, able to commute to Leicester City Centre and excited about retail sales, promotions, customer services and team leading we could have an opportunity to suit.

We are seeking to employ and looking for someone who is interested in the following

- Initially learning customer services, sales and promotions - working in stores throughout Leicester.

- After 8 weeks - taking on team lead / supervisor responsibilities and learning about The prospective employers needs

- After six months - trainee management opportunities are available for the top performers

We can offer you flexible hours, full time hours, full training, a fun retail environment, a supportive team, competitive earnings paid weekly, travel opportunities and team leader opportunities exist for top performers

Openings involve:

- Setting up retail and event displays

- Explaining products and promotions to customers

- Face to face sales and marketing presentations and demonstrations

Applicant Requirements:

- Positive and outgoing

- Fluent English

- Over 18

- Smart appearance

make an application today:

Send us your CV and our recruitment team will contact successful jobseekers within 2-3 days to planan interview. Please note - only jobseekers who are being short-listed will be contacted for an appointment regarding these self employed openings. All jobseekers should be aware, interview related costs will not be covered and there will be two interviews involved one of which will be a full assessment day with another supplier.

More About Us:

We're an outsourced marketing and sales firm, specialising and focusing in events and promotion based sales. We are reputed for our skillto represent a brand professionally, as if it was our own. We are able to offer flexible work schedules and we offer entirely uncapped performance based pay in order to be able to attract motivated individuals who are looking to earn based on their results. We are looking to open more branches nationwide in order to better accomodate The prospective employers with a better geographical reach £18k-£22k (negotiable, ote, bonus's) ..........

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22/09 - Customer Service / Sales Administrator    Location: East Midlands Leicestershire Midlands Leicester ... Jobs

Key points: A sensational opportunity has arisen for a Customer Service / Sales Administrator to be working with a small, family run business located in Leicester. In return we offer a highly competitive salary, Twenty days holiday and onsite parking.

We are expert suppliers to major hospitals and laboratories designing and producing labels and packaging and has over Forty years experience working with the NHS.

The Customer Service / Sales Administrator will be responsible for:

Taking customer enquiries and turning them into orders

Processing Orders

Producing quotations for customers

Liaising with Field Sales Representatives, Suppliers and Customers

Chasing suppliers for quotes

The successful Customer Service / Sales Administrator will have the following:

earlier work experience working in a customer service / sales environment

Strong administration skills

Excellent customer service skills

Good conversation discuss issues and skillto positively interact and excellent phone manner

Excellent IT skills

Good commercial awareness

The role is system based so it is paramount the successful applicant has excellent attention to detail and good concentration skills.

The hours of work are Weekdays, 9am-5pm.

If you are a confident, efficient and motivated individual with a strong administration background then press apply today. competitive ..........

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25/09 - Asda jobs in Leicester

Register so that employers can look for you. Many companies are now using CV banks and an effective way for you to proceed is to register your CV so they can find you.

Customer Service Agent

Location: Leicester Leicestershire Jobs

Key points: Working for a major global wide bank, the employee will be the first port of call for their business customers, helping them with their day to day needs from payments and general queries to the more complex and intricate of commercial needs. the employee will offer excellent, global class customer service across all your customers needs. the employee will be approachable, friendly, helpful and also understand that the key to excellent customer services is to be changeable and adaptable to each situation that faces you. the employee will able to work well on your own under your initiative and more importantly as part of a team. A background in customer services of any kind is advantageous as the employee will have to understand the principal and importance of delivering global class customer service. Duties Include: - Handling up to inbound 80 calls per day - Be prepared to occasionally make outbound calls when business needs require - Speaking to all customers with a high level of customer service and courtesy at all times - Be willing to change and adapt as the requirements of the business dictates. - Improve your knowledge in line with training and development Benefits Include: - Ten weeks fully comprehensive training - Discounts on products for staff - Real and tangible chances of career progression - Excellent commission scheme - Opportunities to work across the global - Subsidised canteen on site - Excellent social opportunities outside of work environment - Casual dress code ..........

Full Details.... Customer Service Agent

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Asda jobs in the area of Leicester

21/09 - Customer Service Office Manager    Location: East Midlands Leicestershire Hinckley Midlands ... Jobs

Key points: A Customer Service Office Manager job located in Hinckley paying up to £30K plus target related bonus Your new company Your new employer is a top performer in their industry and their name is synonymous with quality. They are now looking for a new Customer Service Office Manager to take the team to the next level Your new role The Candidate will be managing a team of customer service administrators to make sure service levels are kept at the highest possible standard. Working alongside the newly appointed overall manager the employee will be involved in strategy and training to allow all employees to maximise all opportunities What you'll need to succeed The Candidate will need excellent people management skills along with experience in change management and coaching customer service/sales skills. The Candidate will be able to show earlier work experience in taking a team to the next level in a service led environment and you will have a positive and approachable nature. What you'll get in return In return you can expect to be working with a company who is truly invested in your future career offers many benefits including free parking and clean and bright working environment. What you need to do now If you're interested in this role, click 'make an application today' to send an up-to-date copy of your CV, or call us now. If this new vacancy isn't quite right for you but you are seeking to employ and looking for a new position Contact us for a privatediscussion on your career.Hays Specialist Recruitment Limited acts as an employment organisationfor permanent recruitment and employment business for the supply of temporary workers. By applying for this new vacancy you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk.This job was initially submitted as www.totaljobs.com/job/66647912 ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

20/09 - Customer Service and Sales Specialist    Location: East Midlands Chesterfield North Midlands Derbyshire ... Jobs

Key points: Diverse Recruitment Solutions are currently working with a market leader in design supply, installation and maintenance of Electric Vehicle charge points into domestic, commercial and public space settings. Due to organic growth within the company we are seeking to employ and looking for a talented and knowledgable Customer Services or Sales Advisor.Our ideal jobseeker for this new vacancy is a self-starter who is a highly motivated flexible, personable, energetic and highly organised. This is an extremely busy and varied role, where duties will include: Liaising with Customers and discussing their requirements Booking in and scheduling appointments Liaising with Engineers Maintaining Company databases and spreadsheets Liaising with Third Party Stakeholders.The successful jobseeker for this new vacancy for this role will possess the following skills: Strong communication and customer service experience required. Positive, enthusiastic and passionate about the changes in the Electric Vehicle industry Self-starter who is entrepreneurial and can achieve results with minimal guidance skillto understand and convey business issues and technical concepts. Sales experience strongly preferred Strong sense of team mentality and reliability. skillto succeed in a enterprising fast-moving environment.If you would like to be part of an expanding team make an application today for the above role, we can offer a primary salary of £15, 000 - £20, 000 plus bonus and 29 days' holiday.This job was initially submitted as www.totaljobs.com/job/66672210 ..........

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19/09 - Customer Service Team Leader    Location: East Midlands Leicestershire Lutterworth Midlands ... Jobs

Key points: We are seeking to employ and looking for a talented and knowledgable Customer Service Team Leader for our vibrant and fast paced contact centre located on Magna Park, Lutterworth. In return the employee will be rewarded with a highly generous pay of £23, 214 plus on going support and training. Harveys is the UK s biggest expert furniture retailer with over 150 retail stores and supported by a passionate and dedicated Contact Centre who deal with all customer queries. In order to make sure that our customers consistently receive the highest level of service possible we are seeking to employ and looking for a Customer Service Team Leader who will support the Team Manager in delivering agreed KPI s with the aim of meeting or exceeding customer s expectations on all contacts. Following a structured induction our new Customer Service Team Leader will be responsible for the following:- Directly managing and motivating a team of Customer Service Advisors - keepKPI s on call handling and service level response times.- Act as first line escalation for customer issues / complaints.- Ensure that all customer contacts within the team are conducted in a professional manner and keepour ethos of providing excellent customer service.- Manage the activities of the team to make sure that all processes are followed correctly and that customers are provided with an accurate and timely response.- Coach, mentor and give performance response to the team.- Conduct daily team briefings.- Take calls as required during busy periods and to help keepKPI s.- findareas for improvement within the team and work with the Team Manager and Process and Compliance Team to bridge any gaps.- Produce and keepcall handling reports.- Ensure that the Company s Policies on Health and Safety and environmental issues are adhered to.- To complete any other reasonable task as instructed by Management as dictated by the need of the business.Our new Customer Service Team Leader will be able to show the following maincompetencies:- The Candidate will be a strong people manager within a Contact Centre / Call Centre environment- skillto set an example and lead by displaying skills of inspiration delegation motivation self awareness and emotional intelligence- Commercially aware with the skillto examinesituations, findimplications and make correct decisions to deliver positive results- A working knowledge of quality controls and can deliver against demanding KPI s in a service led environment- exemplary conversational and communication organisational and relationship building skills- PC LiterateWhat can we offer?Here at Harveys we genuinely believe that without our employees we wouldn t be a success. We are offering you the chance to work for an exciting and growing company that takes pride in training and developing each employee to the highest standard. We offer great pay (£23, 214), a welcoming and supportive working environment and sensational career progression.If you feel you ha ..........

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21/09 - GermanSpeaking Customer Service / Travel Advisor Derby ...    Location: East Midlands North Midlands Derby Derbyshire ... Jobs

Key points: German-speaking Customer Service / Travel AdvisorContract:Permanent full time (37.5 hours per week) Job offer is situated in Derby, Derbyshire Remuneration is £18, 000 - £24, 000 dependent upon experienceplus a bonus program based on Company Net ProfitThe Company:Founded in 1965, Rayburn Tours is a successful tour operator specialising and focusing in global-wide educational tours for schools, concert tours for amateur music groups, ski tours for youth groups and sport tours for clubs, schools and universities.We plana comprehensive package for the customer which includes travel, accommodation full itinerary service, insurance, excursion leaflets, organisation of concert venues and appropriate publicity for all concert tours, maps and in-the-field' study handbooks (linked to the National Curriculum) across a wide range of subjects for educational tours.Rayburn Tours is a family-run business located in Derby and secure the services of over 90 employees and members of the staff.The Position:We have a motivating and challenging job opportunity for a Customer Service Specialist/Tour Co-ordinator to be working with our Concert Tours team. The role is ideally suited to linguists with travel industry experience. After initial training, the successful jobseeker for this new vacancy will be responsible for organising tours to a variety of destinations.The Important job duties for this job will include: Liaising with clients via phone, e-mail or in person to tell them of the best solutions to their tour requirements Compiling itineraries Booking venues and excursions Liaising with suppliers Undertaking destination and accommodation inspections where appropriate Assisting in product development if required Occasionally accompanying groups on tourThere are fluctuations to the pattern of tours that we sell and operate and consequently, there will be peak periods throughout the year when extra hours may need to be worked in order to complete the workload. We also operate an out-of-hours emergency phone which is covered by staff on a rotational basis during the periods that our groups are on tour. The Candidate will be expected to take part in the Emergency Phone Rota, however you will not be expected to have responsibility of this until full training has been completed.Knowledge & Experiencerequired Skills/ Experience: Fluent in German Excellent organisational skills, time management and attention to detail Excellent interpersonal skills Financial and commercial awarenessBeneficial Skills/ Experience: Knowledge of the travel industry Fluent in another European language (preferably French or Spanish) An interest in travel A musical background A driving licenceThe company benefits are A bonus program based on Company Net Profit 24 days holiday per year (increasing with length of service to a maximum of 27 days) in addition to all public holidays Contributory pension scheme Cycle to Work, Childcare Voucher and Healthcare ..........

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Asda vacancies in Leicester: Jobs above: 1-9 | 9 Jobs found

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