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Typical Job ad below for Leicester or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Specialist

A Multi National, World Leading Organisation has an exciting opportunity for a Customer Service Specialist Duties Include Day to day Management of a dedicated area Order Editing and Processing Complaint Management Resolution of Enquiries Written and Verbal communication First point of contact for all Customer Service calls Requirements Successful and proven track record within a Customer Service/ Call centre environment.
00 Weekdays Please forward CV to make an application .
Please note this job for Customer Service Specialist was advertised some time ago and is now withdrawn.
1. Exceptional Customer Service skills Experience with Excel and Word £15,200 09.
2. . Many opportunities within the organisation. .
(N.B. Customer Service Specialist is shown for research purposes only.)
00 Weekdays Please forward CV to make an application
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Leicester jobs
Jobs in Leicester


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Updated: 8/12/16


22/11 - German Customer Service Adviser/Translator    Location: East Midlands Midlands Leicester Leicestershire ... Jobs

Key points: THE COMPANY:-

We are an expanding family owned business and we have a motivating and challenging job opportunity to be working with our fast growing Internet retail business. We supply clothing (socks, gloves, underwear etc.) and home textiles (towels, bedding etc.). In recent years we have seen unprecedented growth. We supply customers all over the global but our biggest markets are the UK, Germany, France, Italy and the USA. Due to our International success, we are now looking for a native German speaker to be working with our International Customer Service team, located in Leicester.

THE ROLE:-

-Customer focused and possesses excellent customer service skills

-Excellent attention to detail

-A self- starter who will be able to be working with minimal supervision

-Able to show initiative

-Have excellent problem solving skills and have the confidence to make decisions on their own

-Hardworking

-Punctual

-An excellent communicator

-A strong team player

ROLE AND RESPONSIBILITIES:-

- Fluent in German (Native Speaker)

- Speak and understand English

- Be able to use the Internet, MS Word and Excel.

- give customer service in German via email. Experience preferred and training will be given.

- To translate products from English to German.

Full training will be given on how to translate products. An image of the product and an English description will be provided. Our offices are part of the warehouse, so it is possible to physically see the products to aid the translation.

A desk and computer will be provided.

We have a lovely working environment.

If you are interested deliver your curriculum vitae (CV) to [Email address removed]. £17, 000 p.a. ..........

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24/11 * - Customer Service Administrator    Location: Leicester Jobs

Key points: Working for our client, a leading employer in the South Leicestershire area, this is a sensational opportunity for an experienced administrator/ coordinator to make an application their skills. Working in a busy team the Customer Service Administrator will be responsible for providing all the administration behind coordinating assessments and examinations for students in the UK and overseas. earlier administration/ office experience is called for, ideally from an environment where you have had a to manage a process from start to finish - eg. admissions, enrolment, reservations, dealing with applications or dealing with orders etc. Key tasks for the Customer Service Administrator include: Processing applications Verifying information Sending out course materials Collating papers Issuing certificates Handling queries regarding results Archiving/filing Key skills for the Customer Service Administrator include: Strong communication skills (verbal and written) Organisation skills with the skillto manage changing priorities Accuracy and close attention to detail Methodical with the skillto follow a process PC Literate (knowledge of MS Office) Friendly, outgoing team player hours (working): Monday-Friday 9-5pm/ 35 hour week Free car parking on site To apply: Simply send your details and CV and we will be in touch Note, if you have not had a response within 5 days of submitting your cv, unfortunately you have not been successful on this occasion. We seekward to hearing from you ..........

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29/11 * - Customer Service Administrator    Location: Leicester Jobs

Key points: Adecco are currently employing for Customer Service Administrators in Leicester. Pay £8.25 per hour increasing to £8.57 after 12 weeks Applicants will need to be flexible as hours (working) will be varied over 7 days this will be discussed at interview. The jobholder will be expected to agree updating customer details on SAP, so candidates will need to have good attention to detail and be thorough in their approach. They will also need to communicate successfully with both internal (Stakeholders) and external customers (Brokers). In addition the jobholder needs to be self-motivated and well organised. Have exemplary conversational and excellent communication and team working skills, and a focus on high quality. Strong Administration and Customer Service skills called for. Successful candidates will be expected to under go a credit and security check. This is a temporary position expected to last 3 months Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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18/11 * - Customer Service Coordinator    Location: Leicester Jobs

Key points: CUSTOMER SERVICE COORDINATOR - DESFORD - £9.50 PER HOUR Stream Commercial Recruitment currently seek a Customer Service Coordinator for a large Desford based business. The daily duties will include:
* Producing reports
* Issues and escalation resolutions
* Working to SLA;'s to resolve any complaints
* Updating documents
* General customer service Requires skills:
* Good MS office and Excel skills
* skillto multi task
* High level of data accuracy
* Strong Customer Service This is a temp to perm position. The permanent position will be offered to the right candidate 112 weeks after beginning. The hours (working) of work are Tuesday- Saturday, 6am- 2.30pm This position is being advertised by the recruitment organisationStream. Stream are experts in technical and commercial recruitment with a portfolio of jobs across Engineering, Manufacturing, Pharmaceutical, Electronics, Automotive, FMCG and Business Support ..........

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8/12 - Asda jobs in Leicester

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05/12 * - Reservation and Customer Service Agent    Location: Leicester Jobs

Key points: Based in our Leicester City Centre offices, this is a sensational opportunity to give our Customers with a streamlined rental journey, from the point of placing a reservation to the collection of their vehicle whilst providing post-rental support where it proves necessary. This is done through placing reservations and managing rentals and working closely with other departments Key Personal Activities
* Establish and keepa good working relationship with the account
* Establish and keepa good working relationship with Europcar UK Rental Stations and other internal departments
* Answer calls from customers to assist with any queries
* Manage all reservations via the authorised route to the Rental Station
* Check all reservations periodically to ensure that Stations have received and confirmed the hire request.
* Pro-active management of all open rentals, prompting driver/hirer/controller for appropriate extensions
* Manage any customer service queries, relating to live rentals completing full investigation and resolution
* Work alongside the Service Delivery Manager to highlight root cause of customer service queries and make recommendations for improvement
* All emails to be actioned and filed, ensuring any agreed SLA's are achieved
* keepcomplete security of all Europcar UK policies, rates, terms and conditions
* Carry out any other tasks and duties as may reasonably be expected Vacancy responsibilities
* To keepa high quality of customer experience recognising Europcar Group Strategy and objectives
* To understand Europcar Groups Vision, Pillars, Mission and Values
* To follow all operational procedures and working instructions applicable to the job
* Ensure all reservations are accepted and managed within the agreed SLA
* Ensure all bookings are confirmed by the rental stations prior to close of business on a daily basis
* Ensure any system issues / agreementdiscrepancies are bought to the attention of the Account Manager / Director and your line Manager at the earliest opportunity
* Ensure that a professional and polite image is portrayed at all times, both personally and in attitude and appearance in the work area ..........

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Asda jobs in the area of Leicester

05/12 * - Customer Service Advisor    Location: Leicester Jobs

Key points: We are employing for one of the UK #39;s most recognisable, household brands. This is a rare opportunity to become part of a well known team within a fast paced environment. This position is initially offered on a six month temporary agreementwith potential to be extended. WORKING hours (working): 37 hours (working) per week, working Weekdays. Occassional overtime may be offered This is a very diverse role with duties including: - Working on a B2B (Business to Business) basis, liasing with companies who are in the process of becoming new customers - Account management of a diverse currently trading business client base - Dealing with inbound enquiries and respond within committed timescales - Deliver a consistently high level of customer service at all times - Database management utilising CRM tools Our ideal candidates for this vacnacy will possess some or all of the following: - earlier work experience in a B2B (Business to Business) sales / customer service / account manager role - Strong organisational skills - Commercially astute with excellent time management skills - Extremely well organised with the skillto manage multiple projects at the same time - Experience of working on a CRM system - A full, clean UK driving licence This position offers many benefits including: - £16, 200 to £18, 200 per year - Bonus incentives Scheme - Pension Scheme - Excellent benefits package - Genuine opportunities for career progression - Free car parking The first stage of the application process is to make an application online. If you would like any more and comprehensive information and details about this vacancy before applying, feel free to contact us and ask for Amy Geraghty If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will keep your CV and covering letter on our database and may contact you with other job opportunities in the future. Regional Recruitment Services Ltd acts as a Recruitment organisationand Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. The Candidate can view all of our live vacancies by visiting our website ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

07/12 * - Customer Service Advisor    Location: Leicester Jobs

Key points: Customer Service Advisor 12 month maternity cover agreementSouth Leicester £17, 500 + Excellent Benefits package This is a sensational opportunity to join our well established client based in South Leicester. Working within their small customer services team as a Customer Service Advisor Your job duties will include being responsible for: Handling inbound enquiries Responding to email enquiries Investigating complaints and compiling written communicationCovering main reception on a rota, taking and fielding calls, welcoming and greeting visitors Administration tasks such as post, updating websites, maintaining systems, providing training on database interface with customers where needed. This is a varied and demanding role. It is not a call/call/call type of position. It is a customer service office where calls, email and administration tasks are all included as part of the daily responsibilities. We are seeking to employ a Customer Service Advisor who has the following skills and attributes: Office based customer service/ call centre experience A stable work history, has not job hopped Confident, express communication skills, verbal and written Accuracy and attention to detail Customer focused Team player hours (working) are Monday-Friday, 35 hours (working) per week. This is a fixed term agreementfor 12 months covering maternity leave. To apply: Please send your details and CV and covering letter. Note if you have not had a reply to your application within 5 days of submitting your cv, unfortunately you have not been successful on this occasion ..........

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02/11 - Customer Service Advisor    Location: East Midlands Midlands Coalville Leicestershire ... Jobs

Key points: Customer Service Advisor required for my well established client located in Coalville

Their Mission
They pride themselves in providing their customers with the highest level of customer service on every call.

Vacancy responsibilities
The post holder will operate within a laid down framework with regard to phone availability and office administration
Deal with a broad spectrum of customer queries from simple transactions to complex enquires, including the handling of customer complaints.
Promote a positive image and realistic expectation of service to customers, demonstrating a corporate commitment to customer care.
Liaise with other departments to help and assist colleagues to make sure the delivery of a quality integrated service to customers
Ask questions and listen to the customer to establish their individual requirements and give them the appropriate service and advice.

Job Requirements
- Excellent team player
- Able to spot sales opportunities
- skillto work flexibly to meet business demands.
- Good keyboard skills.
- A resilient approach to work and able to motivate yourself and support your team and colleagues within other departments

Experience, Skills and Knowledge
Knowledge of customer service
able to discuss and communicate successfully at all levels
Good listening skills
IT Literate with experience of using windows based applications (e.g. Excel etc)
skillto work under pressure and keepa positive outlook.
Knowledge of SAP desirable £15700 ..........

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20/11 * - Customer Service Advisor Complaints    Location: Leicester Jobs

Key points: Customer Service Advisors - Complaint Resolution - Leicester (Temp to Perm) A new and exciting opportunity has arisen for Customer Service Advisors in Leicester Due to continued growth, our client, a well known energy company, are seeking to employ a number of Customer Service Advisors to join their new and expanding Customer Service team in Leicester. You'll initially work for Manpower on a temporary basis but there's opportunity to become a permanent employee.
* £7.40 progressing to £8.85 after 12 weeks with the scope to progress to £10.28 per hour (£14, 430 - £20, 046 pro rata on hours (working) worked) + qualification for annual bonus scheme
* Annual leave right of 28 days a year pro rata for the first 12 weeks, and 34 days per year thereafter (including bank holidays)
* There are good transport links, an on-site canteen serving hot and cold food and free drinks vending machines with free parking
* You'll need to be flexible to work between 8am to 8pm Monday - Friday and between 8am to 6pm on Saturdays. Working hours (working) require a degree of flexibility as these will be dictated by real business needs As a Customer Service Advisor working within First Line Complaints Resolution, whatever the issue, you'll manageit with warmth and empathy, always focusing on the outcome, that means identifying a good solution, keeping the customer up to date with progress and resolving the complaint quickly, not forgetting the experience of offering customers the best deal for them. the employee will be working within a call centre environment dealing with customers, the skillto take and managea large volume of calls professionally is called for. Ideally you'll have some earlier work experience as a Customer Service Advisor and/or be familiar with working within a contact centre environment. Sound like the perfect role for you? Please call our Centre of Recruitment Excellence Team on (Apply online only) or send your CV to make an application ..........

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02/12 * - Customer Service Advisor    Location: Leicester Jobs

Key points: Adecco are currently employing for a number of customer service advisors based in Leicester. Pay Rate £8.25 per hour hours (working): Applicants should be flexible to cover shifts between 8 am and 8 pm Monday to Sunday. We are seeking to employ candidates with strong customer service and administration skills. nb that this is a temporary position expected to last for six months. The successful candidates will be expected to under go a credit and security check and must be able to give proof of eligibility to work in the UK Job description: To work within a team to achieve high performance results and improvements in NPS customer satisfaction, in line with objectives and KPIs To adopt best practice aligned to the BGB sales principles To enhance capabilities and build confidence to succeed. To role model by positively acting on response received. To create a working environment where you are able to reach your full potential, communicating clearly and getting individuals involved, motivate and inspired and motivated, adapting to change and working to continuous improvement. successful networking and partnering with peer group to resolve issues, share best practice and implement solutions. to help contingency arrangements, to do and meet customer commitments To escalate competitor insight with regard to repeat objections, taking proactive actions to address any adverse variances. Ensure adherence to regulatory, compliance, internal processes and audit requirements, including adherence to all internal policies, rules, and procedures Escalate and recommend areas of operational and regulatory risk, greater efficiency, process improvement, development of systems and improved customer retention Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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Customer Service Representative Leicester (Parttime Fix

Location: Leicester Leicestershire Jobs

Key points: Reporting to the Branch Manager, this is a demanding role with the key focus being on providing excellent customer service, and for individuals who strive in a very busy environment. successfully service customer needs providing the highest levels of quality to all customers. Emphasis on selling and revenue maximisation on core products such as Collision Damage Waiver, Theft Protection, Personal Accident Insurance, Fuel Purchase Option and Upsells. Ability to plan and prioritise all aspects of our D&C business Developing new business successfully operate TAS system Complete all rentals, re –rents, reservations and quotations in accordance with Hertz procedures and policies Answer all telephone calls in accordance with Hertz policy Liaise with various Hertz departments such as Distribution Action overdues daily and ensure follow up is in accordance with correct Hertz procedure Flexible attitude and ability to assist in all areas of the branch as needed Professional Experience: Previous customer service practical working experience and strong sales skills. Ability to work in a fast paced environment with a variety of tasks. Ability to show professionalism, enthusiasm, and exceptional communication Knowledge: Computer literate. Proficiency in English. Skills: Excellent organisational and time management skills Good communication skills both written and oral Ability to work well as a team with 100% customer focus Excellent telephone manner is required Competencies: successful communication Passion for Customer Service Trust & Integrity Agility & Adaptability ..........

27/11 - Customer Service Advisor Leicester    Location: East Midlands Midlands Leicester Leicestershire ... Jobs

Key points: What type of Customer Service representative would you be? If you re looking for work in Leicester whether you re energetic and excitable or charming and persuasive, a problem solver or someone who feels the need to help others. Even if you just like the sound of your own voice, we can find the right Customer Service Advisor job for you. As a jobseeker are you bouncing with energy with a can do attitude? Maybe you re full of good advice, very convincing and passionate about the job at hand. The Candidate might have a heart of gold always on hand to give help to anyone who needs it. Perhaps you re a whizz at solving problems? Or maybe you love a good conversation while being a very good listener. The Candidate re probably a mix of a few of these, but whoever you are, Search has the ideal customer service job in Leicester for you. Apply today and a consultant will be in touch immediately to discuss the opportunities we have available to suit your skills and personality. It s that simple ..........

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Asda vacancies in Leicester: Jobs above: 1-12 | 12 Jobs found

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