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Typical Job ad below for Leicester or nearby locations (shown as example for job requirements and responsibilities):


Example vacancy only:
Supply Chain Customer Services Co-ordinator

An international organisation with a strong presence within the healthcare and scientific sectors are looking to recruit a Supply Chain Customer Services Co-ordinator.
This will be achieved by using all elements of the supply chain from enquiry, quotation, order placement, and appropriate despatch and invoicing.
Please note this job for Supply Chain Customer Services Co-ordinator was advertised some time ago and is now withdrawn.
1. Applicants should ideally have experience in customer supply chain / customer logistics The Supply Chain Customer Services Co-ordinator will be responsible for managing the efficient dealing with of customers orders for Reagents, bulk and custom orders.
2. Responsible for ensuring all orders are monitored and progressed 5 Acknowledge receipt of orders, where appropriate, and mutually agreed delivery dates with the production planners and customers. Many opportunities within the organisation. Give quotations and co-ordinate quotation requests, both direct from the customers and also via the field sales group.
(N.B. Supply Chain Customer Services Co-ordinator is shown for research purposes only.)
Specific duties of the Supply Chain Customer Services Co-ordinator will include:
1 Handles and responds to all types of customer service issues, orders and general customer and client enquiries 2 Takes responsibility for customer follow-up, communication and delivers a high and efficient level of customer service 3 Resolve complex or difficult customer queries seeking support and clarification where appropriate 4 Responsible for the entry of customer orders received by email or fax
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Leicester jobs
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Updated: 25/06/17

Customer Service Representative Leicester (Parttime Fix

Location: Leicester Leicestershire Jobs

Key points: Reporting to the Branch Manager, this is a demanding role with the key focus being on providing excellent customer service, and for individuals who strive in a very busy environment. successfully service customer needs providing the highest levels of quality to all customers. Emphasis on selling and revenue maximisation on core products such as Collision Damage Waiver, Theft Protection, Personal Accident Insurance, Fuel Purchase Option and Upsells. Ability to plan and prioritise all aspects of our D&C business Developing new business successfully operate TAS system Complete all rentals, re –rents, reservations and quotations in accordance with Hertz procedures and policies Answer all telephone calls in accordance with Hertz policy Liaise with various Hertz departments such as Distribution Action overdues daily and ensure follow up is in accordance with correct Hertz procedure Flexible attitude and ability to assist in all areas of the branch as needed Professional Experience: Previous customer service practical working experience and strong sales skills. Ability to work in a fast paced environment with a variety of tasks. Ability to show professionalism, enthusiasm, and exceptional communication Knowledge: Computer literate. Proficiency in English. Skills: Excellent organisational and time management skills Good communication skills both written and oral Ability to work well as a team with 100% customer focus Excellent telephone manner is required Competencies: successful communication Passion for Customer Service Trust & Integrity Agility & Adaptability ..........

Customer Service Agent

Location: Leicester Leicestershire Jobs

Key points: Working for a major global wide bank, the employee will be the first port of call for their business customers, helping them with their day to day needs from payments and general queries to the more complex and intricate of commercial needs. the employee will offer excellent, global class customer service across all your customers needs. the employee will be approachable, friendly, helpful and also understand that the key to excellent customer services is to be changeable and adaptable to each situation that faces you. the employee will able to work well on your own under your initiative and more importantly as part of a team. A background in customer services of any kind is advantageous as the employee will have to understand the principal and importance of delivering global class customer service. Duties Include: - Handling up to inbound 80 calls per day - Be prepared to occasionally make outbound calls when business needs require - Speaking to all customers with a high level of customer service and courtesy at all times - Be willing to change and adapt as the requirements of the business dictates. - Improve your knowledge in line with training and development Benefits Include: - Ten weeks fully comprehensive training - Discounts on products for staff - Real and tangible chances of career progression - Excellent commission scheme - Opportunities to work across the global - Subsidised canteen on site - Excellent social opportunities outside of work environment - Casual dress code ..........

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