Typical Job ad below for Leicester or nearby locations (shown as example for job requirements and responsibilities):
Example vacancy only: Customer Service Specialist
A Multi National, World Leading Organisation has an exciting opportunity for a Customer Service Specialist Duties Include Day to day Management of a dedicated area Order Editing and Processing Complaint Management Resolution of Enquiries Written and Verbal communication First point of contact for all Customer Service calls Requirements Successful and proven track record within a Customer Service/ Call centre environment. 00 Weekdays Please forward CV to make an application . Please note this job for Customer Service Specialist was advertised some time ago and is now withdrawn. 1. Exceptional Customer Service skills Experience with Excel and Word £15,200 09. 2. . Many opportunities within the organisation. . (N.B. Customer Service Specialist is shown for research purposes only.) 00 Weekdays Please forward CV to make an application Find Wigston or Harborough as well as Leicester jobs on the right.
You can send this page to a friend or perhaps your home computer so you can look again later? Your email is not seen or processed by us. When you click this link you will simply be forwarded to your own private email account on your computer. Details of a link to this page will appear.
It is 100% safe!
Jobs in Leicester
As well as jobs in Leicester find on Amber Jobs a range of vacancies such as jobs in Rugby, jobs in Enderby and Iceland Jobs in Harborough. Also Supermarket vacancies in Lutterworth.
Key points: Permanent Leicester A£18, 000 - A£20, 000 pa A well established and well regarded supplier to the UK high street are seeking a fashion conscious gifted and pro-active Customer Account Manager to be working with their expanding team and look after existing customers. The company supply soft furnishings to multi value high street customers through to department stores and boutiques and the vacancy will involve liaising closely with retail Buyers from initial sample and quotation through to product delivery and after service. This will involve working closely with internal teams including production design warehouse, logistics and accounts to make sure seamless delivery and first class service. The Candidate will have exemplary conversational and conversation discuss issues and skillto positively interact both face to face and over the phone, have a keen eye for detail and be methodical in your approach..The Candidate will be working to tight deadlines in a fast paced environment for a company that has its sights firmly on huge expansion plans and global growth. This is a motivating and challenging job opportunity for someone with a Fashion or design related degree / qualification and a proven track record within a customer focussed role..In addition The prospective employer has strong connections with Germany therefore a grasp of the German language would be a distinct advantage..Interested? Please make an application today. Please be aware that due to the high volume ofapplicationswe receive we are only able to contact short listed jobseekers. If you have not heard from us within 5 working days of making your application assume that you have been unsuccessful.. This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Service-Co-ordinator--Account-Manager_job66026286 ..........
We are family owned business expanding and have created a motivating and challenging job opportunity to be working with our fast growing Internet retail business. We supply clothing (socks, gloves, underwear etc) and home textiles (towels, bedding and etc). We have thousands of products which we would need translating from English to Italian. In recent years we have seen unprecedented growth. We supply customers all over the global but our biggest markets are the UK, Germany, France, Italy and the USA. Due to our International success, we are now looking for a Italian speaker to be working with our International service team, located in Leicester. The Candidate will also need to be located in or around Leicester.
-Customer focused and possess excellent customer service skills
-Excellent attention to detail
-A self starter who will be able to be working with minimal supervision
-Able to show initiative
-Have excellent problem solving skills and have the confidence to make decisions on their own
-An excellent communicator
-A strong team player
ROLE AND RESPONSIBILITIES:-
- Fluent in Italian (Native Speaker)
- Speak and understand English
- Be able to use the Internet, MS Word and Excel.
- give customer service in Italian via email. Experience preferred and training will be given.
- To translate products from English to Italian.
Full training will be given on how to translate products. An image of the product and an English
description will be provided. Our offices are part of the warehouse, so it is possible to physically see the products to aid the translation.
A desk and computer will be provided.
Work environment is very relaxed and casual and we are flexible.
If you are interested deliver your curriculum vitae (CV) to Email address removed. 17K pa ..........
We are currently employing for a number of Sales Advisors to be working with our rententions team in Leicester.
The Candidate will be contacting new and existing customers, providing support, resolving problems and delivering exceptional customer service. To actively promote and cross sell other products, whilst ensuring that quality customer service is given at all times.
If you're hardworking and driven want to work in a fast paced environment and thrive in working towards targets we want to hear from you.
Working hours - Monday - Friday shifts.
Training is provided with an opportunity to develop your career with a successful company.
Skills required -
- Customer Service - Negotiation - Communication - Upselling - Problem Solving - Sales
- Basic computer skills - Delivery of exceptional customer service - skillto thrive in fast paced environment - Working as part of a co-ordinated group - Worked to earlier targets
Key words Customer Service, Call centre, Sales, Contact Centre, Leicester
If you're interested in the vacancy and would like to interview immediately email your cv and apply for this new vacancy to........ or call....
Key Words - Outbound Inbound Sales, Customer Service, Call Centre
Please apply for this role today for a call and discuss in more detail. £16k - £19k pa + OTE £35k ..........
Key points: Working for a major global wide bank, the employee will be the first port of call for their business customers, helping them with their day to day needs from payments and general queries to the more complex and intricate of commercial needs. the employee will offer excellent, global class customer service across all your customers needs. the employee will be approachable, friendly, helpful and also understand that the key to excellent customer services is to be changeable and adaptable to each situation that faces you. the employee will able to work well on your own under your initiative and more importantly as part of a team. A background in customer services of any kind is advantageous as the employee will have to understand the principal and importance of delivering global class customer service. Duties Include: - Handling up to inbound 80 calls per day - Be prepared to occasionally make outbound calls when business needs require - Speaking to all customers with a high level of customer service and courtesy at all times - Be willing to change and adapt as the requirements of the business dictates. - Improve your knowledge in line with training and development Benefits Include: - Ten weeks fully comprehensive training - Discounts on products for staff - Real and tangible chances of career progression - Excellent commission scheme - Opportunities to work across the global - Subsidised canteen on site - Excellent social opportunities outside of work environment - Casual dress code ..........
Key points: Ambitek Recruitment are currently in the marker for a talented and knowledgable Customer Service Advisor on nights to be working with our large engineering client located in Leicester.
The main purpose of the vacancy is to give a first port of call response to customers & give information for basic equipment resets.
The night shift will consist of 5 on 5 off 12 hour shift pattern - 6.30pm - 6.30am
Key responsibilities will include:- - Receiving in bound calls from customers - Sourcing & dispatching engineers for maintenance & repairs etc. - Prioritising workload in order to make sure quick successful response times - Log details of calls accurately & efficiently - Troubleshoot, diagnose equipment faults - Data dealing with & admin support functions - Working to guidelines & policies - Using Microsoft packages - Excel, Outlook, Word
Package:- - 3 Months training - initially on days 4 on 4 off (12 hour days) - £19, 786 - Twenty Days holiday + Statutory bank holidays - NEST Pension scheme - Death in service benefit - Non-contractual bonus program
To apply for the vacancy, deliver your curriculum vitae (CV) in for consideration. £19, 786 P/A ..........
Key points: I am currently looking for a talented and knowledgable Customer Service Executive to be working with the employers global healthcare organisation.
The focus of this position is to develop and keepstrong working partnerships with all our customers (Internal & External) and to proactively manage and co-ordinate all aspects of the supply chain providing a 1st class customer service and supply chain support function within a Healthcare / pharmaceutical organisation (advantageous).
Candidates should have solid Customer Services skills along with some of the following - highly proactive manner with the skillto managecustomer orders, manage delivery schedules, liaise with sales teams, update/upload data onto customer database system etc. Team player good interpersonal skills and the skillto build relationships with customers and clients. The Candidate must have experience of forecasting of stock and stock management, inventory management and experience of managing key accounts, possessing the skillto be working without a script and to quickly obtaintechnical knowledge quickly. Degree or graduate preferred but not required.
More details available upon request. £10 - £12.5 p hour ..........
Customer Service Representative Leicester (Parttime Fix
Location: Leicester Leicestershire Jobs
Key points: Reporting to the Branch Manager, this is a demanding role with the key focus being on providing excellent customer service, and for individuals who strive in a very busy environment. successfully service customer needs providing the highest levels of quality to all customers. Emphasis on selling and revenue maximisation on core products such as Collision Damage Waiver, Theft Protection, Personal Accident Insurance, Fuel Purchase Option and Upsells. Ability to plan and prioritise all aspects of our D&C business Developing new business successfully operate TAS system Complete all rentals, re rents, reservations and quotations in accordance with Hertz procedures and policies Answer all telephone calls in accordance with Hertz policy Liaise with various Hertz departments such as Distribution Action overdues daily and ensure follow up is in accordance with correct Hertz procedure Flexible attitude and ability to assist in all areas of the branch as needed Professional Experience: Previous customer service practical working experience and strong sales skills. Ability to work in a fast paced environment with a variety of tasks. Ability to show professionalism, enthusiasm, and exceptional communication Knowledge: Computer literate. Proficiency in English. Skills: Excellent organisational and time management skills Good communication skills both written and oral Ability to work well as a team with 100% customer focus Excellent telephone manner is required Competencies: successful communication Passion for Customer Service Trust & Integrity Agility & Adaptability ..........
Full Details.... Customer Service Representative Leicester (Parttime Fix
Key points: FRENCH SELECTION UK German Speaking Customer Service Coordinator Customer Service, Customer Care, Account Management, Customer Support, Export, Sales Administration Sales Administrator Order dealing with, Fluent in German Fluent in English Remuneration is £22, 500 pa Job offer is situated in Leicester Leicestershire At commutable distance from Nuneaton Loughborough, Coventry, Ashby-de-la-Zouch, Hinckley, Rugby, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire Ref: 900AM
VIEW JOB DESCRIPTION.make an application today: Please visit the French Selection UK website, vacancies section search vacancy referenceerence: 900AM Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
The Company: The prospective employer is well established international company
Important job duties : To give customer support and to make sure a high standard of customer service
This job offer : - To deal with customers enquiries/order over the phone, by email - To keepand build relationships with Customers (mainly German speaking customers) - Communication with Warehouse, carriers and other departments - To process orders - To update the customers details/pricing accurately - To communicate with all departments to achieve customer satisfaction - To have a good knowledge of the products - To deal with export documentation
The Candidate: - Fluent in English and German (Written and Spoken) - earlier work experience in Customer Service, ideally within Export department - exemplary conversational and conversation discuss issues and skillto positively interact - Able to work as part of a co-ordinated group as well as on your own - Export knowledge would be ideal (shipping, freight, trading terms) - Strong attention to details - Proactive, confident and enterprising personality - Computer literate
Remuneration is £22, 500 pa + benefits
French Selection UK - The leading recruitment consultancy specialising and focusing in the placement of French, German Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom. £22, 500 pa ..........
£18, 595 (£16, 200 base salary + company funded BUPA and 10% mainpension contributions)
Our Leicester contact center is in a sensational city center location we offer great facilities such internet caf , on-site canteen sports and social clubs. We have dedicated team focused on creating an enjoyable working environment and organizing steady social events.
When you join our team, from day one you will have access to a competitive benefits package which includes:
- Annual discretionary bonus - Bupa healthcare for you and your family (worth upto £775) - World-class Employer pension contribution of up to 17% - Life assurance ( 4 x times base salary ) - 33 days holiday including 8 public and bank holidays - My Choices- flexible benefits scheme - Dress-down policy, so come to work dressed how you feel comfortable, within reason
At HSBC we're all about exceeding our customer's expectations. Our Customer Service Advisors deliver superior service to each and every individual who calls our Contact Centre in Leicester. We're looking for supportive and enthusiastic people on a full time basis to be working with our inbound customer service teams. Neither banking or contact center experience is sought just demonstrate to us your dedication and passion for delivering superior service to our customers... Everything else we can teach you
What will I be doing as a Customer Service Advisor?
- You'll deliver outstanding customer service by successfully responding to questions and queries relating to new and existing service, showing passion and dedication along the way - Really listening to our customers will help you to understand their needs which in turn will assist you in matching suitable products and services - We always put our customer at the heart of everything we do - A good sense fun is sought too
What do I need to be successful in this role?
It doesn't matter if you've never worked in a call center before, or even if you're straight out of education. We pride ourselves in delivering some of the best training out there.
The Candidate will start on a salary of £16, 200, we're passionate about you and your development and will give you with 12 weeks training.
We're here when our customers need us so you'll need to be flexible in the hours you work, we operate a rotating shift pattern and our centre is open between 8am and 10pm, 7 days a week.
Does this sound like you? If so apply today join HSBC, a truly global organization and who knows where your career will take you
HSBC is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inc ..........
Key points: Job Title: Customer Service Advisor Skills: customer service, scheduling, call centre Remuneration is £8.25 per hour Contract Length: Temporary to Permanent Job offer is situated in Leicester
We are currently employing for customer service advisors to be working with our prestigious Leicester based client on a temporary to permanent basis. These positions are offered on a full time basis and you will need to be flexible with working hours.
- Duties in this role will include
- Resolving any customer issues at first point of contact wherever possible - give administrative support to the whole team - manageincoming calls from both engineers and tenants, in a professional manner - give excellent customer service at all times, striving to keepthe company's standards Dealing with inbound customer enquiries within targeted timescales - Ensure that all customer information is captured accurately and the in house database is kept up to date
This position is available for an immediate start. To be considered for this new vacancy vacancy offer you will ideally possess the following
earlier work experience in a similar role with proven practical knowledge of working towards and achieving sales targets Excellent organisational and planning skills Strong attention to detail with a Customer Service focussed approach Strong I.T. skills with a good working knowledge of the Microsoft Office suite, particularly Microsoft Excel. The skillto build rapport with customers over the phone
The successful jobseeker for this new vacancy will benefit from Excellent basic hourly rate Potential to become permanent in the future State of the art working environment Personal Development opportunities Free car parking
To apply for this new vacancy vacancy offer apply directly through this website or alternatively email your cv to.............
If you have not been contacted regarding your application within 7 days assume that you have not been successful. We will however keep your application for any future roles for which you may be suitable.
This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Administration Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial and Construction. To view all of our positions available throughout the United Kingdom, visit......... £0.00 - £8.25 p hour + plus benefits ..........
----------- Please note you must have a minimum of 2 years call centre experience ---------------------
A great opportunity within the building services and products industry, who are an established and leading manufacturer and distributor in this sector. Recently expanding, new opportunities within the customer service department have arisen for experienced customer service advisors.
This job offer :
The Candidate will be the first point of contact for all customer service requests, ensuring all relevant administration is carried out to record and track customer service requests. keepan open line of communication with internal departments, resolve customer requests within company standards, make decisions on customer service resolutions.
The Candidate will have a positive attitude to solve problems, great attention to detail, computer literate, polite, professional and have a confident phone manner. The Candidate will be very well organised and work well under pressure, empathetic towards customer issues, with a friendly and outgoing personality.
Interested? Please click 'apply' for an immediate interview now £18000 - £19400 per year ..........
Key points: A full time Optical Customer Service Advisor is necessary to work for a premium Optical organisation located in Leicester. This company is well known for supplying high quality lenses and glazing services into both independent and multiple Opticians across the UK.
The Candidate will work as part of the Customer Services Team resolving any questions and queries via phone, email or any other appropriate means making sure the customer is left satisfied. The Candidate will be interacting with internal colleagues, making sure all complaints and customer issues are resolved requiredly making sure you build long term business relationships.
Typical duties will involve
- Receiving orders from customers by phone, fax or post and dealing with orders promptly and accurately. - Providing optimum levels of customer service by answering enquiries accurately (e.g. regarding pricing, product, complaint etc) and professionally, listening and developing a rapport with the customer so as to take all the necessary action to resolve (e.g. chasing an order through production). - Managing customer expectations around expected query resolution/delivery times. - Recommending product upgrades and promotions to customers. - Managing and replenishing customer stock banks. - Achieving a high and professional level of customer service, through call management, call content and product knowledge. - Managing own time and productivity successfully. - Being a proactive and supportive team member.
The ideal jobseeker for this new vacancy will have an extensive Optical background with an excellent knowledge of lenses at all levels. Experience of working in a similar Optical manufacturing background would be highly advantageous.A Lab Manager or Technician would be very suitbale.
Customer service skills are very important in this role, as is the skillto work independently when required. Organisation is also a key quality the client is looking for as administration tasks are also involved.
This is a Weekdays role, working from 9am to 5.30pm.
The salary on offer is between £19K and £25k plus bonus and opportunities in the future for training and development.
This is an exciting chance for an Optical jobseeker for this new vacancy to be working within a different environment, whilst still ensuring you offer excellent standards of customer service at all times.
If you are interested in being considered for this role send a copy of your CV or call.....for more and comprehensive information and details. £19k - £25k pa ..........