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Updated: 28/05/16


21/05 - Customer Service Assistant (Account Management)    Location: South East Berkshire Reading ... Jobs

Key points: We are seeking to employ and looking for a jobseeker for this new vacancy with great interpersonal skills to be working with an expanding customer care team as part of a friendly and proactive team. The role is predominantly Account Management based and requires a mix of customer support and accurate administration.

This role offers a 5pm finish and is a Monday-Friday role. Regular duties will include answering and responding to incoming customer service and account management calls, progressing orders, responding to quotes and tenders, maintaining the accuracy of the database and a limited amount of more proactive 'warm sales' responsibilities (often only Ten outbound sales calls per day). The role primarily centres on the proactive management of some smaller Company accounts to keepbusiness within these and looking out for opportunities to increase business with steady customer interaction.

We are ideally looking for a jobseeker for this new vacancy with a year's experience in a phone-based customer services role, but the right attitude (keen to learn product information and proactively uses initiative) is the most important thing. A friendly, polite, confident and professional phone manner strong attention to detail and pc literacy in Word and Excel are also sought.

Please Note: Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact. £20k - £25k pa + £5k potential bonus ..........

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25/05 - Dutch Speaking Customer Service    Location: South East Berkshire Reading ... Jobs

Key points: JOB PURPOSE: To give frontline customer & technical support in a fast paced growing fleet services company working within the Dutch market.

The job holder will work as part of a small multi-functional & highly qualified team handling a variety of questions and issues from Dutch customers and installers.

WORKING HOURS: The Helpdesk operates a shift pattern between 8am-6pm Weekdays. Typical hours include the early shift (8am-4pm), middle shift (9am-5pm) and late shift (10am-6pm), with half an hour for lunch.

Important job duties
- manageincoming calls from Dutch customers and engineers, raising and investigating cases in Salesforce and responding to customers as necessary
- manageemails from customers, colleagues and 3rd party engineering providers.
- Responding to voice messages left during busy times
- For all contacts relating to an existing open issue, the job holder is necessary to add a note to an existing case
- findcustomer concerns and issues, taking the necessary action to resolve the issue, ideally and where possible, within the duration of the call.
- Address issues by answering questions, troubleshooting and assigning to an engineer where it proves necessary
- Liaising with internal support teams - Development, Finance or Sales - to resolve/escalate issues
- Liaising with engineering sub-contractors to schedule service calls
- Follow up internal and external parties to make sure customer issues are addressed in a timely manner
- Make follow up calls to make sure customer is satisfied with the resolution of their issue/query
- tell customers of how to access training
- Ensure engineering issues are identified and escalated in accordance with company handling policy and guidelines
- From time to time, when Helpdesk volumes permit, the job holder will be expected to give support and help to other Operations team members e.g. assisting the EU Scheduler or Tech Support to despatch units and service kit to meet courier deadlines
- give cover for customer / user training on the system - either on a one to one basis or responding to group bookings
- Send out user login/password information to customers

Ability to work independently
- Plan day and week with little to no supervision
- Update customer information as needed
- findand recommend opportunities to improve business processes and training curriculum
- Job holder should be well organised skillto prioritise tasks and work on their own initiative
- Job holder should be calm and able to work under pressure of meeting tight delivery deadlines
- Willingness to accept and take ownership of customer issues to see a problem through from contact to resolution

Communication Skills
- Dutch Speaking
- Strong Listening Skills
- Strong Negotiating skills: skillto reason and convince customers of course of action
- Pleasant and ..........

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Part time Customer Service Administrator

Location: Reading Berkshire Jobs

Key points: The prospective employer is currently seeking a proactive individual with strong people skills to work as part of the Customer Service Team, based in Reading. The Important job duties will be receiving and dealing with customer orders, enquiries and standard quotations, communicating successfully with customers internally and externally and managing and dealing with customer repairs. The ideal candidate will already have experience of working in a fast paced business to business customer service environment. They should be able to multi-task, have a confident telephone manner and good verbal and written communication skills. In addition they will need to have good Microsoft Office skills and ideally experience of SAP. This is a part time position working 30 hours per week. The hours are flexible and can be either 4 full days or 5 short days fitting around core operating hours of 8.30 - 5.00 (mon-thurs) and 8.30-3.00 (fri) Please make an application today to avoid missing out on the opportunity to join this supportive and friendly team ..........

Full Details.... Part time Customer Service Administrator

German speaking Customer Service Agent

Location: Reading Berkshire Jobs

Key points: We are seeking a fluent german speaker for a customer service role based in Reading. Duties will include providing customer support to german clients, issuing quotations, responding to enquiries, product translation. Full training provided - For more and comprehensive information and details call Emma ..........

Full Details.... German speaking Customer Service Agent

28/05 - Aldi jobs in Reading

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20/05 - SUMMER Opportunities for Customer Service and Sales Representative ...    Location: South East Berkshire Reading ... Jobs

Key points: The prospective employer is looking to growover the summer period and we are therefore looking for at least Thirty jobseekers to work as a customer service and sales representative over the summer and possibly beyond into the future.. We are not looking for any experience as a customer service representative or sales representative, what we look for is the skillto work as part of a co-ordinated group, attention to detail in regards to paperwork and dealing with customers.. We are also looking for individuals who want to work hard get ahead and be a part of a growing and winning team sales.. These opportunities are ideal for a student or graduate who is seeking an immediate start over the summer period to earn money for university next year or possibly non-students/non-graduates looking to start at the ground floor of a company and learn a new trade. This is one of the best working opportunities of the summer bar none.. With full product training as a sales representative given from day one at the firm the employee will be rewarded with industry leading performance related commission based pay on a weekly basis and the skillto grow within a company, rising through the ranks and get ahead based on performance not seniority. These opportunities do not finish in the summer as we happily keep working with anyone looking to work past the summer and beyond.. We are seeking to employ and looking for immediate starts in these customer service and sales roles and we welcome applications from all backgrounds.. With self employment as the basis for these opportunities the employee will be able to control your income, your future and your working life so this is an excellent chance for someone to move send in their career.. There is no experience necessary and some of the most suitable jobseekers often come from the following Background: Home Administrator Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker Packer Assistant, Junior Graduate, Christmas Workers, Admin. To apply for this advert use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful...This job was initially submitted as.www.totaljobs.com/JobSeeking/SUMMER-Opportunities-for-Customer-Service-and-Sales-Representative_job65595341 ..........

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Aldi jobs in the area of Reading

25/05 - Customer Service Design Administrator    Location: South East Berkshire Reading ... Jobs

Key points: This is a sensational opportunity to be working with a fast paced team within the planned jobs division of asset management of a well-known utilities company. We are offering an hourly rate of £10.66 to work 9am to 5pm, Weekdays. This is an ongoing temporary position located in Reading town centre.

The Candidate will have the opportunity to both design and then produce accurate cost estimates for new clean water service connections to our existing mains network. This team aims to give the highest customer satisfaction through our service in this varied and demanding role. The role allows you to take full ownership of jobs throughout the life cycle of work, from receipt of customer applications through to acceptance and payment of the quotation.

Your job duties will include being responsible for:

- Producing detailed service connection designs and quotations for customers to be working with onto our clean water network. This includes consideration of network and environmental impacts in accordance with regulatory and statutory requirements.

- Achieving personal and team productivity targets for designing and issuing quotations, ensuring these are done promptly within our regulator's timescales and therefore maximising customer satisfaction.

- Providing high-quality customer service, communicating promptly and professionally, via letter / e-mail communicationand phone calls.

- Proactively liaising with customers on further technical information required. Ensuring customers are kept up-to-date with any delays experienced throughout the process, thereby guaranteeing that the business is able to meet customer's expectations wherever possible. This includes working closely with other teams and departments such as our Networks and Mains team.

- Supporting our Customer managers and management personnel by providing accurate information regarding jobs we have managed helping in the resolution of key customer issues/high level complaints.

- Maintaining a clear desk policy as much as practically possible, ensuring that information is appropriately filed and archived promoting a safe and constructive working environment.

We are seeking to employ and looking for someone who has a passion for providing great customer service with earlier work experience of interacting with customers over the phone. They need to be productive, organised able to work on your own and a fast-learner to achieve results.

The successful jobseeker for this new vacancy will have a good standard of Maths and English (written and spoken). It is imperative for this role that you have exemplary conversational and conversation discuss issues and skillto positively interact and first rate interpersonal skills. The Candidate must demonstrate that you work well within a team. A high level of accuracy in the work you produce and a keen eye for detail is also required. Some degree of enginee ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

22/05 - Retail Sales Professional Reading Showroom    Location: South East Berkshire Reading ... Jobs

Key points: We have a tremendous opportunity fora full time Salesprofessional at our Reading Showroom.The Candidate must greet, assist, demonstrate and sell our products to customers in a positive and engaging manner Have a desire to be the best you will already possess an excellent sales skilland have experience in exceeding targets in the furniture sector or big ticket environment. Possess the skillto listen to our customers and ascertain their individual requirements, which you will then satisfy by selling them the best-suited products The Candidate will excel when working in a fast-paced store and be able to show your skillto give our customers with exceptional customer service Be able to confidently respond to any customer complaints and comments in a positive and professional manner showa huge amount of passion and knowledge about our products to establish consumer confidence in our brand Hours: Forty hours per week, 5 days out of 7, including weekends..This job was initially submitted as www.retailchoice.com/JobSeeking/Retail-Sales-Professional-Reading-Showroom_job65465156 ..........

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24/05 - Project Manager (Retail Contract)    Location: South East Berkshire Reading ... Jobs

Key points: Position: Project Manager
Job offer is situated in South East England & Dublin
Package: Excellent Day Rate
agreementType: agreement3-six months
The role:
The role is working as a Project Manager for a major fashion high street retailer. The successful project manager will be managing a small team working on an international EPOS project
Key Accountabilities:
- Working as part of the project delivery team on project implementation of a mjor EPOS project
- Responsible for Retail centric stakeholder management internally and externally
- Service delivery will form a vital part of the successful project managers role as such service delivery experience will be important
- The successful project manager will be working in collaboration with external suppliers to make sure project timeframes are adhered to as best as possible
- The Project Manager will be working as part of a wider retail to team to make sure completion of the EPOS project on time and within budget

Your background:
required:
- Experience of working as a project manager within a retail environment
- A demonstrable vast amount of retail experience throughout every level of the project managers career
- experience working in sales and retail store systems other than POS would be considered but retail POS experience would be preferred
- People management experience

Desirable:
- Prince II qualified / certified

If you are seeking to employ and looking for your next exciting agreementwithin Retail It then apply to the advert now 400-550 per day + expenses ..........

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25/05 - First Line Service Desk Agents (Customer Service) Fujitsu ...    Location: Bracknell South East Berkshire ... Jobs

Key points: First Line Service Desk Agents (Customer Service) - Fujitsu - Temp to Perm
Bracknell - Day shifts - Forty hours per week - £7.50 - £8.25 per hour
customer advisor - customer service - call centre - call centre agent - customer support - trouble shooting - helpline - help desk - support team - product support - customer care - customer service representative - customer service agent - inbound customer service representative
Fujitsu's Service Desk supports around 250, 000 Ministry of Defence users globally 24 x 7, for fault reporting and providing end-to-end operational service. We are seeking to employ and looking for dependable and enthusiastic desk agents to be working with our expanding team and kick start their career in IT.
The Candidate will be a key team member responsible for taking support calls and resolving technical queries.
Full training provided by Fujitsu.
Candidates should have exemplary conversational and communication and customer service skills.
Due to the environment jobseekers must be able to show they can gain security clearance to the required level.

- Business aware - develop an understanding of customer's environment to allow excellent service delivery

- Problem solving - take ownership for basic technical customer problems by asking relevant questions and resolving typical problems. Escalate more complex issues to second line agents as necessary.

- Process - record actions taken to resolve customer problems using established processes and systems.

- Service level - monitors performance through statistical reporting and analysis

- Team working - be a team player viewed by colleagues as a helpful and successful.

Fujitsu give full training for the vacancy but skills and experience across the following areas would be useful:

- Basic knowledge of IT
- Good understanding of customer services and relationships
- Drive and determination
- Tolerant
- Excellent time management
- Has a flexible approach and works well under pressure

What we offer

The reward for the right jobseeker for this new vacancy is an exciting chance to be working with an established and leading global IT organisation offering excellent long term career prospects. Initially, the vacancy will be a six month temporary contract. Successful jobseekers are then offered a permanent role with Fujitsu enabling them to pursue their career down multiple career paths including into managerial and technical roles.

The Candidate will begin on a pay rate of £7.50 which will go up to £8.25 once you have submitted your SC clearance and that Group Security have validated this

A limited number of Twenty hour part time contracts are also available.

Project People Ltd is acting as an Employment organisationin relation to this vacancy. £7.50 - £8.25 pa ..........

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25/05 - Customer Service and Sales Negotiator    Location: South East Berkshire Maidenhead ... Jobs

Key points: QI Recruitment are excited to be working with an established and leading transport business who are currently seeking a Customer Service & Sales Negotiator to be working with their friendly and energetic team near Maidenhead.. Vacancy responsibilities will include:. keepand exceed weekly and monthly budgets & targets findopportunities via the in-house CRM System, phone and email Negotiation of pricing and logistics with clients Liaise with Operations and Finance teams Create & keepstrong customer relations with new and existing clients General administration duties where required Providing excellent customer service throughout. Skills & experience required:. Excellent written and spoken conversation discuss issues and skillto positively interact with a clear and confident phone manner Strong IT skills with the skillto learn a bespoke CRM system A flexible approach with a positive, can do attitude Good team player who enjoys working within a target-driven team skillto work under pressure to set targets Excellent customer service skills earlier work experience in a similar role would be advantageous although not required as for the right jobseeker for this new vacancy full training will be provided Own transport would be desirable due to location.In return you will receive a generous pay + commission and other great incentives/benefits, along with free onsite parking. Flexible hours will also be considered for the right jobseeker..If you are interested in hearing more about this opportunity or similar roles we are currently employing for send your up to date CV, along with your current and expected salary to..Due to the number of applications we receive for our posts, we regret to tell you that if you do not hear from us within 2 weeks of your application unfortunately you have not been short-listed this time...This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Service--Sales-Negotiator_job65563161 ..........

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27/05 - Senior Sales Assistant    Location: Windsor South East Berkshire Slough Maidenhead ... Jobs

Key points: Senior Sales Assistant
Based in Slough
Hourly Rate: £7.95 + excellent and very attractive job benefits

The UK's leading and best-known food-on-the-go retailer are currently looking to recruit enthusiastic Sales Assistants on a part-time basis in Slough. Offering a generous pay plus benefits including bonus, training and excellent career development opportunities, this is a great chance for an aspiring retail professional to play a key role as part a market-leading company.

This job offer
Supporting the management of your shop, you would ensure that all customers receive great products and a friendly service at all times. The Candidate will be expected to make sure that all customers have a great experience and that they feel special and valued by every member of the team.

As part of an outgoing team you'll get involved in food preparation as well as ensuring that the shop is clean hygienic and welcoming at all times. The Candidate would play a role in the smooth running of the shop, tasked with opening and closing, stock counting, cashing up, as well as keeping an eye on every detail that goes into the efficient operation of the store.

This is a part-time role, Twenty Five hours over 5 days per week and you must be able to work Sundays.

The Candidate
Experienced retail professionals with key-holder responsibility - ideally with food production experience - would be ideal. The Candidate will need strong numeracy skills, basic computer literacy and a flexible approach to working hours. On a personal level, the company are seeking to employ and looking for enthusiastic problem-solvers who can manage change, communicate with people from all walks of life and constantly focus on customers.

The Company
One of the UK's leading and most well-known bakery retailers. In recent years they have become a huge household name and this is a sensational opportunity to be working with in their continued success.

This role may be suitable for you if you have a background in any of the following: Shop Assistant, Senior Shop Assistant, Team Leader Retail Assistant, Senior Store Assistant, Customer Service Assistant, Sales Assistant, Retail Supervisor.

This job would be suitable for jobseekers located in the following locations: Slough, Berkshire, Maidenhead Taplow, Windsor Datchet, Burnham, Wraysbury. £7.90 - £7.95 p hour + excellent and very attractive job benefits ..........

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27/05 - Senior Sales Assistant    Location: South East Berkshire Slough Jobs

Key points: Senior Sales Assistant
Based in Slough
Hourly Rate: £7.95 + excellent and very attractive job benefits

The UK's leading and best-known food-on-the-go retailer are currently looking to recruit enthusiastic Sales Assistants on a part-time basis in Slough. Offering a generous pay plus benefits including bonus, training and excellent career development opportunities, this is a great chance for an aspiring retail professional to play a key role as part a market-leading company.

This job offer
Supporting the management of your shop, you would ensure that all customers receive great products and a friendly service at all times. The Candidate will be expected to make sure that all customers have a great experience and that they feel special and valued by every member of the team.

As part of an outgoing team you'll get involved in food preparation as well as ensuring that the shop is clean hygienic and welcoming at all times. The Candidate would play a role in the smooth running of the shop, tasked with opening and closing, stock counting, cashing up, as well as keeping an eye on every detail that goes into the efficient operation of the store.

This is a part-time role, Twenty Five hours over 5 days per week and you must be able to work Sundays.

The Candidate
Experienced retail professionals with key-holder responsibility - ideally with food production experience - would be ideal. The Candidate will need strong numeracy skills, basic computer literacy and a flexible approach to working hours. On a personal level, the company are seeking to employ and looking for enthusiastic problem-solvers who can manage change, communicate with people from all walks of life and constantly focus on customers.

The Company
One of the UK's leading and most well-known bakery retailers. In recent years they have become a huge household name and this is a sensational opportunity to be working with in their continued success.

This role may be suitable for you if you have a background in any of the following: Shop Assistant, Senior Shop Assistant, Team Leader Retail Assistant, Senior Store Assistant, Customer Service Assistant, Sales Assistant, Retail Supervisor.

This job would be suitable for jobseekers located in the following locations: Slough, Berkshire, Maidenhead Taplow, Windsor Datchet, Burnham, Wraysbury. £7.90 - £7.95 p hour + excellent and very attractive job benefits ..........

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Aldi vacancies in Reading: Jobs above: 1-12 | 12 Jobs found

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