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Reading jobs
Jobs in Reading


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Aldi Jobs in Reading

 

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Reading
Updated: 31/03/17


01/03 * - German speaking Customer Service Representative    Location: Reading Jobs

Key points: The prospective employer, a sports company is seeking to employ a German Customer Service Representative, who will give exceptional Client and Administrative support to German speaking clients. As a German speaking Sales Administrator Your job duties will include being responsible for all sales support services, tracking of shipments, maintenance of clients and handling of all information and enquiries. If you are interested in dealing with customers via phone/email or head on in the global of fashion then this could be a great opportunity for you, make an application today if you would like to hear more. Profile
* Perfect fluency in written and spoken English and German
* extra fluency in French or Dutch would be desirable
* earlier work experience within customer support or customer service role is desirable but not called for
* Customer focus, with demonstrable skills in managing customer service enquiries
* An interest in sports is desirable
* A strong and confident communicator in the called for languages
* A team player able to work well and communicate within the group To apply, send your CV in Word format to Jonathan, CVs in any other formats will not be accepted. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience. We work constantly to give equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality. NB: Applicants should be qualified to work in the UK or hold a valid work permit. nb that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment organisationin relation to this vacancy ..........

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23/03 * - Customer Service Officer    Location: Reading Jobs

Key points: The prospective employer, a global market leading finance company, based in Reading, is currently hiring for a Customer Service Officer to help customers and clients with general account queries and issues. Vacancy responsibilities
* Liaising with customers and clients and other departments in person and via email and telephone.
* Offering exception levels of customer services to all customers and clients
* Managing customer complaints in a timely manner and to a satisfactory level - escalating to management where it proves necessary
* Managing multiple email inboxes and requests by prioritising successfully.
* give seamless process to clients.
* To act with integrity at all times and embrace they philosophy of treating customers fairly. Requirements
* earlier work experience in customer service based role.
* skillto keepstrong relationships and communicate with colleagues, clients and brokers.
* Strong Customer focus
* exemplary conversational and communication skills - written and verbal
* Strong organisation skills
* High level of accuracy and attentions to detail
* Able to manage multiple workloads well to deadline.
* Experience in a Financial Services, Insurance or related industry would be a distinct advantage. This is a full time, permanent position working from Monday-Friday, 9am-5.30pm. The prospective employer offers and excellent remuneration and bonus package with excellent career development and progression opportunities. Please apply online to be considered ..........

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06/03 * - Customer Service Executive    Location: Reading Jobs

Key points: My client based in Reading are looking to recruit an experienced customer service executive to deal with cancellation queries. The Candidate must be hard working with the skillto smile while you dial Duties include:
* Handling inbound and outbound cancellation queries in an efficient and polite manner
* Seek to keep customers wishing to cancel their policies through a variety of means - for example selling benefits, enhancing cover, seeking competitive discounts, resolving complaint issues, resolving claims issues etc
* Listening, identifying and responding to the needs of customers, resolving telephone and e-mail queries
* Liaise successfully with other areas of the business to ensure a swift response to customer queries in line with the business and regulatory requirements of the role
* Inputting data accurately and efficiently
* Work successfully against the KPI requirement of the role and hit target
* Inputting data and actioning policy amendments in an accurate and timely fashion
* Calculating and dealing with cancellation fees according to the appropriate terms and conditions.
* Seeking to achieve and exceed individual, team and departmental quality targets
* Ensuring that all company procedures are followed
* Ensuring you meet any regulatory and requirements applicable to your role
* Maintaining an acceptable level of attendance, punctuality and general time-keeping,
* Using contact centre systems successfully
* Following company regulations on Health and Safety and keepa safe and tidy working environment
* Liaising with Customer Services and other departments in a professional manner Key Vacancy responsibilities Customer Service 30%:
* give a warm, friendly and professional inbound and outbound customer service to prospective and existing customers via telephone, email, web and mail, ensuring efficient and timely resolution with each customer interaction fully documented within the CRM system
* Input data and amend policies accurately and efficiently
* Process customer payments and contact customers regarding declined payments
* Process policy renewals, policies and customer cancellation requests in line with company policy
* give Sales and Cancellations overflow and hot transfers as called for and carry out any other relevant tasks to assist and support sales
* Ensure adherence to agreed processes, service level agreements and exceed individual and team targets
* Multitask and changeto a fast paced environment
* Proactively seek ways to improve the customer experience through each interaction
* showpassion about customer care and efficiency, adapting quickly to the business and customer needs
* Seek to achieve and exceed individual, team and departmental targets The ideal person will have:
* Excellent sales and objection handling skills
* Excellent negotiation and reasoning skills
* Good in verbal ..........

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28/03 * - Customer Service    Location: Reading Jobs

Key points: Central Reading locations seeking to employ confident customer service providers, available ASAP. Duties Taking inbound calls in a professional and timely manner skillto engage with and establish customer's requirements First point of contact for all customer requests. Recording information on the system accurately Sending out relevant information and liaising with different teams called for skills & expertise Excellent customer service skills and telephone manner Confident and organised Sharp eye for detail skillto work well in a busy Call Centre environment Basic knowledge of Microsoft Office packages Able to pick up new systems quickly Multiple roles paying between £19, 000 and £22, 000 If you are a strong customer service individual, seeking to employ your next challenge make an application today via CV Office Angels is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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31/03 - Aldi jobs in Reading

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01/03 * - Support Advisor Customer Service    Location: Reading Jobs

Key points: Support Adviser - Customer Services Key tasks/principal accountabilities
* Deal with day to day tasks, problems, processes and activities
* Contribute to the delivery of team targets and objectives through daily work
* Respond to requests for information
* Adhere to customer service standards
* Build constructive relationships within the team Behaviours Delivering Environmental Outcomes - To focus on environmental outcomes as the driver for everything we do.
* Act in the interest of the natural environment.
* Help colleagues and partners achieve their goals. Serving Our Customers - to give the best customer service.
* Put our customers at the heart of everything we do
* Actively seek customer response, listen and agree action
* Take ownership of customer problems regardless of the cause.
* Put customer complaints and problems as the key priority to resolve Building capability - to build the capability of the whole organisation
* Take personal development seriously, and use response constructively
* Embrace and value difference
* Personally act to maximise sustainable ways of working.
* Put organisation ahead of personal interests. extra information The role involves dealing with activities relating to a range of schemes we operate and will include;
* Using dedicated software systems to process scheme applications and associated work,
* Carrying out checks on scheme payments,
* Processing amendment requests,
* Regular contact with agreement holders and land agents, by telephone, e-mail and letter,
* Providing information and guidance to agreement holders and land agents.
* Appropriate training will be given. To agree the role the employee will need;
* Good organisational skills and the skillto manage specific areas of work.
* skillto assimilate new information quickly.
* skillto gain fastly an understanding of computerised dealing with systems.
* skillto work to tight deadlines and switch priority at short notice while maintaining accuracy.
* Good telephone skills.
* skillto work well with other team members to help achieve targets
* Appropriate training will be given
* Must be a numerical thinker with a sound knowledge of UK Georgraphy Location: Reading Salary: £7.85 per hour ..........

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Aldi jobs in the area of Reading

20/03 * - German/Dutch Speaking Customer Service    Location: Reading Berkshire Jobs

Key points: The prospective employer is currently seeking to employ a motivated and enthusiastic German and/ or Dutch Speaking Customer Service Assistant to join their warm and friendly team on a long-term basis in the Reading, Berkshire area. Successful candidates will be supporting customer services team by promoting the highest levels of service excellence with a strong focus on customer satisfaction. Key Vacancy responsibilities: - Maintaining and managing smooth operations of customer services for the German and/or Dutch speaking customer base for all internal and external customers - Responding to customer inquiries in a timely and professional manner ensuring the customer database is recent or current at all times - Managing customer orders over the phone or via email - Ensuring a proactive, flexible and positive approach at all times when handling customer requests - Ensuring that all new orders are processed accurately and within the agreed timelines - Any administrative tasks as called for Key Skills and Experience: - Fluent German/Dutch/English language skills (written and verbal) - earlier work experience in customer service/administrative role - Customer service orientated - Positive and flexible approach to solving issues - Able to show drive and enthusiasm - Good working knowledge of MS Office (Excel, Word, Outlook) The working hours (working) are 9:00am-5:00pm Monday-Friday. The vacancy salary is £19-£23k/annum depending upon experience. The company offers training and progression opportunities. IMMEDIATE STARTS AVAILABLE. If you are interested in the role, do not hesitate and make an application today by sending your CV (click''Apply'' button below). If you require any further information, call our office on (Apply online only) (ask for Greta) ..........

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Business info for the retail sector    Retail online magazine

German Speaking Customer Service Representative

Location: Reading Berkshire Jobs

Key points: Our Reading based client is quickly seeking a German speaking customer service representative to join their busy team on a temporary to permanent basis. As a valued member of the team, Your job duties will include being responsible for taking inbound calls from customers, dealing with their enquiries and updating order requirements. the employee will also be expected to deal and respond to any emails from customers. Any Applicants should speak native-level German and must also have excellent English language skills, both verbal and written. Customer service skills and experience are also required. Please only apply if you are available immediately ..........

16/03 * - Customer Service Coordinator    Location: Reading Berkshire Jobs

Key points: We are currently seeking to employ a Customer Service Administrator to join our well-established client in the Reading, Berkshire area. Key Vacancy responsibilities: - Being the first point of contact for all consumer enquiries via email and telephone - Dealing with customer complaints and queries - Ensuring Service levels are adhered to - Ensuring the company’s operational processes and procedures are consistently followed - Responding to customer queries in a timely and efficient manner - Logging and dealing with customer returns and replacements - Checking orders for potential problems and contacting customers where it proves necessary - Ensuring orders are processed within given timescales - Following up and releasing held orders when stock becomes available - Liaising with carriers to resolve delivery queries when called for - General administration tasks and filing Key Skills and Experience: - Excellent customer service skills - Excellent telephone manner - Highly PC literate - Excellent attention to detail skills The working hours (working) are 9:00-5pm Monday-Friday. The vacancy salary of £16k-£20k/annum depending upon experience is on offer. If you are interested in the role, make an application today by sending your CV (click ''Apply'' button below) ..........

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09/03 * - Customer Service Executive Temporary    Location: Reading Jobs

Key points: As a candidate, are you seeking to employ work over the summer? As a candidate, are you available to start work on Monday 20th March? If so, this could be a great opportunity. The prospective employer is seeking three or four Customer Service Executives to join their team on a temporary basis beginning on 20th March until the end of the Summer 2017. There is also a possibility this role might become full time for the right candidate. nb, the working hours (working) for this role at 8.55am to 5.30pm Weekdays with some Saturdays and bank holidays on a rota basis. Duties will include:
* Processing customer's orders
* Checking stock
* Ordering products
* Advising customers of delivery dates
* Dealing with customer queries
* Organising for productsto ship to customers
* Chasing up late / missing deliveries
* Dealing with customer complaints Person specification
* earlier customer service practical working experience
* Excellent telephone manner
* Fluency in English language, both written and verbal
* Strong work ethic
* skillto converse with people at all levels ..........

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15/03 * - Weekend Customer Service Agent    Location: Reading Jobs

Key points: What is the purpose of this role? It's an exciting time to be working in our customer service team as we continue on our journey to being a leading water commercial retailer. We're committed to being here for customers and we know it's not just what we do but how we do it. We're investing in our operational business and investing in our people that deliver what matters to our customers. Working in the clean and waste water operations team the employee will have the opportunity to give a first class resolution services for customers. the employee will manageand resolve inbound customer enquiries relating to customer issues, such as burst drain pipes or sewage leaks, the employee will need to recognise the problem and findthe relevant information to be able to send out an engineer to solve the problem. Full training will be provided to help you deliver an exceptional service to our customers. What makes this role special? As a candidate, are you passionate about customer service? Have you experience of delivering excellent service to customers, either head on or over the phone? We are employing for a highly motivated and fast paced team within our client's customer service centre in Reading. There has never been a more exciting time to join us than right now. So if you are passionate about customers, have a great attitude, love solving problems and want to be part of a great success story then we're here for you. What will this role involve? This role will involve: Taking and receiving customer calls to discuss issues around clean and wastewater. Meeting quality monitoring targets to ensure that that the customers' practical and emotional needs are met. Being the voice to customers and represent the company professionally and with pride. Meeting or exceeding departmental and personal objectives and key performance indicators. Clearly demonstrating values to both internal and external customers. What skills are we seeking to employ? First and foremost we need people that are passionate about customers as they are our number one priority, so if you share this passion we want to hear from you. the employee will need to have a strong background in customer service and, ideally, experience in working in a contact/call centre environment. Full training will be provided. the employee will be able to deal successfully with customer issues in a professional manner. A clear and concise communication style is called for and you should demonstrate a brand awareness to ensure that we are delivering a consistently high service to its customers at all times. The Candidate must have the skillto work within a fast paced, sometimes pressurised environment. This role is based in Green Park, Reading. We are offering a salary from £17, 500 (pro-rated to £9.35 an hour). Our contact centre is open 24 hours (working) a day, 365 days a year. We are seeking to employ agents who will work weekends only. Once you ..........

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German speaking Customer Service Agent

Location: Reading Berkshire Jobs

Key points: We are seeking a fluent german speaker for a customer service role based in Reading. Duties will include providing customer support to german clients, issuing quotations, responding to enquiries, product translation. Full training provided - For more and comprehensive information and details call Emma ..........

01/03 * - Customer Service Coordinator Reading    Location: Reading Jobs

Key points: My client are a high end residential developer currently seeking a customer service coordinator based in their stunning head office in Reading Your day to day duties will be:
* Responding to warranty requests
* Dispatching Service Technicians
* Tracking completion and quality of service
* Generating reports
* Liaising with subcontractors to manage the billing and invoice processes
* Answering customer complaints or queries
* Providing full support to the customer service managers and head of customer services Working within a developer previously is mandatory requirement for this role. If you feel you could get into this role and hit the ground running apply below or send you CV to (url removed) Role: Customer Service Coordinator Location: Reading ..........

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