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Jobs in Reading
As well as jobs in Reading find on Amber Jobs a range of vacancies such as jobs in Sandhurst, jobs in Bracknell and Jobs in Crowthorn. Also vacancies in Camberley.
Key points: Customer Service Advisor Reading - Twenty Five Hours p/w Brand Overview We are working with one of the UK's largest expert distributors operating in large and diverse markets. The prospective employer has four separate divisions, connecting suppliers to customers in an efficient, knowledgeable and service oriented way. Role Description We are seeking to employ and looking for a Customer Service Advisor to be working with our ever growing business. The Candidate will spend your time in our office in Reading. The Candidate will: Answering all incoming calls from customers and identifying their requirements.Resolving calls at the first point of contact where possible.Escalating any unresolved calls to the next line of support.Inputting and maintaining details on the relevant computer system.Supporting with other adhoc administration duties. The Candidate skills will include: With earlier customer service experience, the employee will be able to deal efficiently and professionally with customers using your judgment appropriately regarding customer queries.The skillto solve problems logically is key, as well as working as part of a co-ordinated group to achieve KPIs and be able to prioritise your work load successfully.The Candidate will have basic PC knowledge to agree the duties required including data entry. If you would like to be working with a company thriving in their market and looking to develop and grow, then this is the vacancy for you. Please deliver your curriculum vitae (CV) across for this role and one of the careers team will get in touch ..........
Key points: Great opportunity to work as a Customer Service Supervisor for this well respected expanding Financial Services Company. This Company really values their employees and offer a great benefits package. The successful jobseeker for this new vacancy will be expected to lead a team of Advisors to make sure service levels are adhered to. He/she will be responsible for assisting in the development of an engaged team, ensuring high standards of customer service are met. The Candidate will be working in a escalated support capacity and responsibilities will include assisting with employing staff, developing ongoing coaching materials, performing steady one to ones, setting performance targets and managing attendance. The Candidate will also act as a referral point to manageescalations and ensure that the team work to agreed quality standards.The successful jobseeker for this new vacancy will need to have good written and verbal conversation discuss issues and skillto positively interact. He/she will have led a customer service team within an office environment, will have a passion for providing excellent customer care and will demonstrate strong interpersonal skills.Due to the unprecedented volume of response we are currently receiving, regrettably, we are unable to respond to every application individually. If you have not heard back from us within 5 days, assume your application has been unsuccessful. If the situation changes, or another suitable role arises, we will be back in contact..This job was initially submitted as www.totaljobs.com/job/66920201 ..........
Key points: Title: Customer Service Advisor / Inbound Call Centre Job offer is situated in Reading Remuneration is £16, 000 - £22, 000 per yearThe prospective employer is looking to recruit a permanent, full-time Customer Service Advisor to be located in Reading.Job responsibilities:The Candidate will be Personable, hardworking and have excellent customer service skills.First point of resolution for all inquiries Providing members with advice and guidance on next steps and their on-going journey with the organisation.Developing and maintaining exemplary conversational and communications with other teams and divisions Day to day operational functions relating to the contact centre policies and procedures within agreed Service.Respond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate. Requirements:Have excellent customer service skills.Have exemplary conversational and communication and listening skills.Be computer literate.Relationship building skillsCan do attitudeGood attention to detail.Flexible to work shifts.Keywords: Customer Service Advisor Call Centre Advisor Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor Contact Centre Agent, Call Centre Agent. ..........
Key points: An exciting chance to grow with an established and leading UK residential developer within the Reading area for a talented and knowledgable Customer Service Co-ordinator.
With experience in the residential market the employee will be able to offer a high level of service to The prospective employer's customers, maintaining their reputation in the building and construction industry.
The prospective employer is a recognised residential developer within the Building and Construction market in Reading. They are currently bolstering their Customer Service team to create a high performing team that can keepthe high standards of the business.
They believe that service does not just involve customer care it's also about providing the customer with a range of attractive offers to make it easier and quicker to move.
Ideally coming from a residential build background you will have a prior understanding of the industry and will be able to give customers with the appropriate level of care throughout the process, facilitating their move.
As the selected Customer Service Co-ordinator located in Reading, the employee will be asked to complete the following duties:
- Your job duties will include being responsible for making sure that all the customers received a top level service. - Any concerns from customers throughout the various stages of development and their move will need to be met and dealt with accordingly. - As part of your day-to-day role, you will need to planfor any issues to be inspected and then to communicate with various sub-contract tradesmen to correct any issues. - There will be a heavy requirement on communication through several means including face to face, over the phone and by email. This level of communication should stay high at all times. - At times, the employee will be called upon to help the Head of Customer Services with the day-to-day running of the department, acting in a professional manner at all times.
The successful Customer Service Co-ordinator will hopefully fit into the following category:
- The successful jobseeker for this new vacancy will ideally have a proven track record in providing outstanding customer service, preferably within the house building / residential sector. - Succeeding in this role will require a highly organised individual. - Keeping promises to customers to get back to them within agreed time frames will be expected. - The Candidate will need to stay positive and be able to work successfully as part of a co-ordinated group as well as on your own. - A good level of communication will be expected so as to successfully interact with customers, sub-contractors and internal colleagues. This will also help you in delivering against your key performance indicators.
Competitive primary salary on offer with ..........
Key points: Omega Resource Group are currently employing for Customer Service Advisors to work in a dynamic customer service centre located in Theale. The job will suit anyone that has a passion for customer service as well as a keen commercial mind-set to optimise sales opportunities.
We are seeking to employ and looking for confident people with good IT skills and an outgoing personality, who are able to give our customers with the very best customer service. Customer Service experience would be an advantage but we have a comprehensive ongoing training programme so not a necessity. Product knowledge not necessary as we will have fun teaching you
Desirable Skills: -Communication -Customer Retention -Customer Service -Sales
As a Customer Service Advisor Your job duties will include being responsible for delivering an excellent service to all customers by answering phones, providing customer information handling transactions, managing customer access, responding to sales enquiries and dealing with customer complaints.
Good rates of pay with a weekly bonus program. Generous Staff discount. Buzzing workplace.
The Candidate must be available to start on the 31st October to commence full training
Omega Resource Group Ltd is acting as an Employment Business in relation to this vacancy. £8.44 p hour + Weekly bonus program ..........
Key points: The prospective employer is currently seeking a proactive individual with strong people skills to work as part of the Customer Service Team, based in Reading. The Important job duties will be receiving and dealing with customer orders, enquiries and standard quotations, communicating successfully with customers internally and externally and managing and dealing with customer repairs. The ideal candidate will already have experience of working in a fast paced business to business customer service environment. They should be able to multi-task, have a confident telephone manner and good verbal and written communication skills. In addition they will need to have good Microsoft Office skills and ideally experience of SAP. This is a part time position working 30 hours per week. The hours are flexible and can be either 4 full days or 5 short days fitting around core operating hours of 8.30 - 5.00 (mon-thurs) and 8.30-3.00 (fri) Please make an application today to avoid missing out on the opportunity to join this supportive and friendly team ..........
Full Details.... Part time Customer Service Administrator
Based in the city centre of Reading The prospective employer is currently employing for sales and customer service advisors due to their recent expansion and high client demand. Dealing with all aspects of The prospective employer's sales, customer service and promotions campaigns, these are varied roles requiring dedication flexibility and a can do attitude.
The Key attributes we are seeking to employ and looking for are
- Positive and proactive attitude - Professional Manner - High customer service standards
earlier work experience in sales or customer service is not required as you will have access to full client and product specific training however earlier retail, call centre, customer service or sales experience is welcome. This is a great opportunity to gain experience in this sector.
What they offer:
The prospective employer currently are employing for two of our recruitment programmes, firstly, our sales and customer service programme. Key aspects here include
- Generating new customer base for The prospective employers - Working with an enthusiastic team - Working towards collective and individual targets - Customer Service - Sales Acquisition
Secondly, we are employing for our Business Development Programme. This is a unique opportunity for individuals to progress through our company based purely on individual merit and results. If you are someone who is able to work on your own and serious about your own career this would be more suitable for you. Recognition for hard work is given with excellent uncapped performance related commissions and incentives as earnings.
The opportunity involves
- Client / Customer Service/ Sales / Full product training - Working alongside like-minded individuals and a great social calendar - Access to learn with a successful and established team - Travel opportunities
The prospective employer are currently holding appointments on a first come, first served basis, so deliver your curriculum vitae (CV) to our recruitment team today and they will contact you with their next availability.
To apply for this role use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so we can contact you if you are successful.
The Candidate will be representing clients in residential environments. where no experience is necessary within this commission only, self employed role and some of the most suitable jobseekers often come from the following Backgrounds: Home Administrator Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker Packer Assistant, Junior Graduate, Christmas Workers and Admin. £250 - 450 Per Week Avera ..........
Key points: Field Team Leader (Customer Service, Sales, Home Collected Credit) BLUE42027ReadingSalary £20, 000 £22, 000 + Bonus incentives incentives + Car + BenefitsAs a jobseeker are you looking for a rewarding career in a progressive organisation where you can lead a team, build customer relationships and develop quality business? As a jobseeker are you looking for a flexible working environment where some of your time will be spent working remotely?If this sounds like you than we would like to hear from youThe prospective employer has a motivating and challenging job opportunity for a customer focused Area Team Leader to develop and lead a team of Field Collection Agents who issue cash loans to customers on manageable weekly repayment plans.This role will suit an individual with excellent people skills and a natural skillto build relationships, with experience of leading others and dealing with customers face to face. Experience in the home collected credit sector in either field or sales would be advantageous but not required as we will give you with full training.In return they can offer you a flexible and supportive working environment, generous pay (OTE 26K+) and a monthly bonus program as well as an attractive benefits package including company car mobile phone and tablet life Assurance (4X salary) private Health Care pension up to 7 % matching contribution and Twenty Five days holidayThe Candidate will drive your own business area, motivating your Agents to deliver quality lending and collections performance to make sure good customer outcomes and business growth within your area.A full, UK driving licence is necessary for this role.The prospective employer is one of the largest home collected credit providers in the UK. They have a strong heritage going back over 130 years and pride themselves on their friendly and personal service. They are dedicated to providing their customers with an excellent service and in return their people receive the support they need to develop an exciting and rewarding career.This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to make an application for this vacancy, we will then send you more and comprehensive information and details on the vacancy including a copy of the application form via email..This job was initially submitted as www.totaljobs.com/job/66963919 ..........
Key points: An exciting chance to grow with an established and leading UK residential developer within the Reading area for a talented and knowledgable Customer Service Co-ordinator.With experience in the residential market the employee will be able to offer a high level of service to The prospective employer's customers, maintaining their reputation in the building and construction industry.Client DetailsThe prospective employer is a recognised residential developer within the Building and Construction market in Reading. They are currently bolstering their Customer Service team to create a high performing team that can keepthe high standards of the business.They believe that service does not just involve customer care it's also about providing the customer with a range of attractive offers to make it easier and quicker to move.Ideally coming from a residential build background you will have a prior understanding of the industry and will be able to give customers with the appropriate level of care throughout the process, facilitating their move.DescriptionAs the selected Customer Service Co-ordinator located in Reading, the employee will be asked to complete the following duties:Your job duties will include being responsible for making sure that all the customers received a top level service.Any concerns from customers throughout the various stages of development and their move will need to be met and dealt with accordingly.As part of your day-to-day role, you will need to planfor any issues to be inspected and then to communicate with various sub-contract tradesmen to correct any issues.There will be a heavy requirement on communication through several means including face to face, over the phone and by email. This level of communication should stay high at all times.At times, the employee will be called upon to help the Head of Customer Services with the day-to-day running of the department, acting in a professional manner at all times.ProfileThe successful Customer Service Co-ordinator will hopefully fit into the following category:The successful jobseeker for this new vacancy will ideally have a proven track record in providing outstanding customer service, preferably within the house building / residential sector.Succeeding in this role will require a highly organised individual.Keeping promises to customers to get back to them within agreed time frames will be expected.The Candidate will need to stay positive and be able to work successfully as part of a co-ordinated group as well as on your own.A good level of communication will be expected so as to successfully interact with customers, sub-contractors and internal colleagues. This will also help you in delivering against your key performance indicators.Job OfferCompetitive primary salary on offer with benefits package.This job was initially submitted as www.totaljobs.com/job/66965466 ..........
Key points: We are seeking a fluent german speaker for a customer service role based in Reading. Duties will include providing customer support to german clients, issuing quotations, responding to enquiries, product translation. Full training provided - For more and comprehensive information and details call Emma ..........
Full Details.... German speaking Customer Service Agent
As part of a enterprising team you would be responsible for managing customer inquiries and developing strong customer relations both internally and externally.
- First point of contact for handling all inquiries (phone, e-mail, fax, .) from customers (hospital, private and clinical lab, industry, research) and our sales team. - Establish, keepand enhance an in-depth working relationship with key customers. - Strive for First Contact Resolution on all queries - First line product support for BDDS & BDB customers - Keep customers informed of order status in a proactive manner - Managing service complaints by ensuring a prompt investigation and action towards our customers. - examine& coordinate product complaints - Key facilitator for lean order dealing with.
- Work in close partnership with our businesses in order to contribute to the achievement of their goals. - Contribute actively to commercial & marketing initiatives/opportunities - Spot & actively support process improvement opportunities. - give a thorough support in the Price-2-Contract flow.
- Educated to University Honours Degree standard or higher. - Microbiology or Bioscience Background (only for BDDS & BDB application). - Experience in a Customer Facing environment is an asset.
- General computer skills ( feel comfortable in exploring PC /software capabilities) - Knowledge of office applications: word excel, internet - Knowledge e-mail application (preferably Lotus Notes)
COMPETENCIES - Personal
- Action Oriented - Handles large volumes of work efficiently - Able to work independently, sees work - Acts timely and appropriately on issues
Driving for Results
- Can work with a minimum of errors - Continues to do successfully and efficiently despite time pressure and/or large volumes of work. - Makes a distinction between relevant and less relevant information and is able to prioritise the right things - Ask questions in case of insufficient information - Alert to opportunities to improve existing processes for accomplishing work
Continous & Versatile Learning
- Reacts alert and successfully when (new) issues occur - Continuously strives to improve his/her performance to increase value/contribution to the company and to make sure personal and professional growth - Quickly learns and integrates new skills and knowledge - Easily makes connections among previously unrelated notions - Supports others with own knowledge and experience - Quickly grasps and interprets the essence of the matter - Can efficiently cope with cha ..........
Key points: The prospective employer located in central Reading are seeking to employ and looking for Customer Service Agent to be working with their friendly team. Your aim will be to give excellent service to all customers by dealing with their requests on to the system. Duties Taking inbound calls in a professional and timely manner Recording information on the system accurately Setting up new enquires and records Sending out relevant information Receiving and applying payments Working on the switch board Required skills & expertise Excellent customer service skills and phone manner Confident and organised Sharp eye for detail skillto work well in a dynamic Call Centre environment Basic knowledge of Microsoft Office packages Able to pick up new systems quickly Strong Numeracy skills This is a six months + temporary position and the vacancy is located a short walk away from Reading train station. Working hours of work are 9am - 5pm Mon- Fri and will be paid at £9.90ph. Must be available immediately. Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer. ..........