Typical Job ad below for Dunstable or nearby locations (shown as example for job requirements and responsibilities):
Example vacancy only: Customer Service Executive
A number of exciting fixed term customer service positions are available at An established and leading employer in Luton. Candidates will need an excellent telephone manner, the ability to work as part of a team and the desire to exceed customer expectations at all times. Please note this job for Customer Service Executive was advertised some time ago and is now withdrawn. 1. With responsibility to deal with customer enquiries in a pre-sale or post sale environment this role will suit those with previous customer service practical working experience in a call centre environment. 2. These positions are initially available for six months nonetheless there may be an opportunity to extend or be offered a full time contract. Many opportunities within the organisation. Applicants will need to show a proven background in a busy customer service environment. (N.B. Customer Service Executive is shown for research purposes only.) In return we can offer a good basic salary,the opportunity to earn bonus , superb working environment and an excellent benefits package Find Luton or Keynes as well as Dunstable jobs on the right.
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Jobs in Dunstable
As well as jobs in Dunstable find on Amber Jobs a range of vacancies such as jobs in Leighton, jobs in Harpenden and Iceland Jobs in Keynes. Also Supermarket vacancies in Houghton.
Key points: The prospective employer is looking for a Customer Service Manager to provide first class customer service thus ensuring all matters are dealt with in an efficient manner. Key Vacancy responsibilities _ Management of Customer Service Executives including coaching and on going development of the team _ Cover for the Commercial Manager when required and take responsibility for issue escalation, managing exceptions and resolving customer complaints _ Develop and maintain a high level of product and industry knowledge in order to improve the product, customer support and service. _ Develop and maintain close working relationships with customers and internal colleagues _ Produce reporting information and sales statistics _ To assist in the creation of customer care policies, procedures and KPIs _ Enhance systems and processes to achieve optimum results _ Ensure that customer enquiries, orders, complaints, credit note requests and quotations are processed quickly and efficiently _ Proactively foresee possible delays or complications and plan solutions to avoid or minimise these ensuring continuity of service _ Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction. _ Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships. _ Assist and undertake any reasonable task as direct by the Commercial Manager/Sales & Marketing Director This job description is not exhaustive and merely acts as a guide to the duties to be performed. It may be amended to meet changing requirements at any time after discussion with the post holder. JOB TITLE: Customer Service Team Leader Experience: - Experience of working in a similar role - Management and development of a Team - Working for a manufacturing company Knowledge: - Microsoft Word, Excel and Power Point Skills & Competencies: - exemplary conversational and communication skills - Ability to overcome objections/resistance and achieve goals -Work well under reasonable pressure and achieve deadlines - Flexible and the aptitude to manage change - Build strong working relationships with customers and colleagues ..........
Full Details.... Experienced Customer Service Team Leader
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