Typical Job ad below for Havant or nearby locations (shown as example for job requirements and responsibilities):
Example vacancy only: Customer Service Advisor
Customer Service Advisor £16K per year Havant Temp to Perm SUMMARY: To efficiently respond to customer enquires through written, electronic and oral methods of communication. DUTIES: 1 Promptly answer telephone calls in response to consumer contacts 2 Respond to a variety of requests from consumer correspondence 3 Actively extract important information from consumers relating to products and service leading to trend information. Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn. 1. Ensure customer satisfaction was achieved in accordance with company policy and procedure. 2. 5 Identify product safety issues. Many opportunities within the organisation. Responsible for ensuring escalated correspondence was completed. (N.B. Customer Service Advisor is shown for research purposes only.) 4 Maintain customer satisfaction levels in accordance with policy Find Portsmouth or Fareham as well as Havant jobs on the right.
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Key points: Contract:Permanent position subject to a six months probationary period.Reporting to:Retail Store Manager.Working closely with:Sales and Marketing.Hours:Contracted 40.5 hours over 7 days including weekends.Requirements:Deputising in the absence of the Retail Store Manager via:Ability to act autonomously with minimal supervision and direction to keepset standards Demonstrable leadership skillsImplementing sales and marketing strategy to maximise salesRecruitment of and training of team membersResponsible for meeting set budgetsCompetitor analysisStock control reducing wastage and keeping shrikage to a minimumIncreasing ATV and footfall by maximising sales opportunitesDelivering service excellenceVapouriz Brand AmbassadorDilligence with respect to housekeepingBest practice with cash handling and till reconcilliationsCoaching style and self starterMaintains operations by initiating, coordinating and enforcing targets, standards via the operational and personnel policies and procedures.Job Description:Responsible for the day-to-day running of the store and to maximise profits by controlling costs and budgets via the P+L accountsLeading their team towards set targets via the delivery of service excellence through enthusiasm, communication and leadership.This job was initially submitted as www.retailchoice.com/JobSeeking/Retail-Store-Assistant-Manager_job65337751 ..........
Key points: Lift and Escalator Jobs are employing for a Good Lifts Service Salesperson located in the South Coast of England.. LEJ are employing on behalf of an established lift company who are looking to add a productsLift Service Salesperson to their team where they will be responsible for promoting, marketing and selling the Companies equipments and services, arranging appointments from the existing client base and developing new customers from own networking and marketing activity.. The successful Salesperson will have proven experience working within the Lift industry and have a background in engineering and automation sales.. The Candidate will be capable of meeting steady sales targets, with advanced influencing and closing skills to be able to deliver profitable orders.. The Candidate must be a confident negotiator with good networking skills and the skillto plan your workload. The Candidate will also be a good team member with exemplary conversational and conversation discuss issues and skillto positively interact and the skillto work on own initiative with minimum supervision.. In return they are offering a generous pay and a host of benefits including commission and a company vehicle, therefore a full clean drivers licence is sought.. Contact Teresa Simpson for more and comprehensive information and details on 01509 615295.. Lift and Escalator Jobs is the leading recruitment consultancy dedicated solely to lift and escalator recruitment. We specialise in jobs for the lift and escalator industry including platform, elevator travelator and all vertical transportation and we are the leading website for engineer sales, management and board level jobs...This job was initially submitted as.www.totaljobs.com/JobSeeking/Good-Lifts-Service-Salesperson---South-Coast-of-England_job65226515 ..........
Key points: Customer Service Advisor - Chichester Chichester/ Emsworth £16, 320 P/A + Generous Bonus incentives incentives and Benefits Shifts between - Monday - Friday and 7:00am - 10:00pm six months Fixed Term agreement- Potential to extend
We are currently seeking a highly professional jobseeker for this new vacancy with a proven background within customer service to be working with our industry leading company located in the Chichester area. This is a six months Fixed Term agreementwith the potential to become permenant for the right jobseeker This job offer : - The main aspects of this role are dealing with a range of insurance claims, primarily over the phone but also, administrative tasks that are associated giving this role a rare blend of duties - Process allocated claims with current SLA's - give empathetic service and build rapports with customers - Manage and resolve any complaints that may arise - Liaise closely with internal departments to make sure all aspects of the claim are process - Respond to general enquiries via various methods of communication - findpotential fraudulent activity - Complete ad hoc duties that support the business needs
The ideal jobseeker: - In order to make an application for this fabulous role, you must have proven experience within customer service - Must have exceptional customer service skills as well as complaints handling experience - A second language alongside English is desirable but not required - Strong written and verbal conversation discuss issues and skillto positively interact are a must - An enthusiastic and positive attitude is sought
Key words: call centre, contact centre, customer service, inbound financial services, insurance, travel insurance, claims advisor claims handler insurance claims
For more and comprehensive information and details, Contact the Becky at the Dynamite office on.... and make an application today. Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy. £16320.00 pa + generous bonus structure ..........
Key points: Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos. We improve services by managing people, processes, technology and assets more successfully. We tell policy makers, design innovative solutions, combinesystems and - most of all - deliver to the public. Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education health, home affairs, local government, science, technology, transport and the commercial sectors..Serco Vocational Services (SVS) helps allow businesses within the Serco group to grow their own talent and create a motivated qualified and qualified workforce who are engaged in demanding and inspiring roles. Not only do we employ our own apprentices, we are also a registered training provider. We help other businesses to find and develop their own apprentices whilst understanding some of the challenges businesses can face. We can appreciate the benefits this approach will bring to businesses, from an employer's perspective.. We are currently seeking an Assessor with qualifications to deliver Business Administration Customer Service & Management, Leisurein Basingstoke circa one day per week. With exemplary conversational and conversation discuss issues and skillto positively interact, the skillto motivate and encourage people, an interest in helping people develop, patience and tact you will have the skillto relate to people at all levels...Your day-to-day tasks will depend on the type of assessments you carry out but typically include:. Manage assessments for jobseekers, from assessment planning to making and recording assessment decisions as required by the awarding body.Undertake work-based assessments to give evidence of jobseeker for this new vacancy competence against National Occupational Standards (NOS) and utilising the full range of assessment methods, including: observation of performance in the work environment examining products of the learnerA s own work questioning the learner discussions with the learner use of others (witness testimony) looking at learner statements and recognition of prior learning.Ensure the validity, authenticity, currency, reliability and sufficiency of evidence produced by jobseekers meets the national standard.Maintain accurate and verifiable jobseeker for this new vacancy assessment and achievement records as required by the awarding body.Manage a personal caseload of jobseekers using the E-track portfolio database, including provision of information advice and guidance as required and maintaining accurate reports and documentation including use of e-portfolios.Complete and send appropriate training documentation within specified timelines including Individual Learner Records (ILRs) for funding, in line with S ..........
Key points: Working for an International Electronics company in Basingstoke Your job duties will include being responsible for dealing with customers, managing accounts and various administration for both English and German speaking customers. We are currently employing for an experienced Customer Service person who can speak and write fluent English and German and has excellent administration & communication skills. Main aspects of the role will include: Responsible for the dealing with of customer orders and shipments Deal with general customer and client enquiries on a daily basis Manage the logistics process for all orders, from order entry to shipment Support the sales dept and sales team with dealing with of payments and ensuring items are shipped on time Placing purchase orders on time and accurately Liaise with all suppliers to ensure on time delivery Control the shipping and costing of customer deliveries Visit customers and exhibitions when required Prepare quotations for customers where required General administration Skills / Experience Required The Candidate must speak and write fluent German and English the employee will have strong customer service practical working experience Professional telephone manner Knowledge of Microsoft Excel and word Good attention to detail Ability to work on your own and in a team Well organised In return the employee will receive a basic salary of £17'000-£20'000 depending on experience as well as an excellent benefits package to include: Holiday, Pension, Life Insurance, Income protection, Life assurance, Health cash plan, Parking and reduced hours on a Friday. This company is also on a main bus route ..........
Key points: This company is a well established website design company with over 1500 small business clients. They are a friendly team of designers and programmers with big plans. Their offices are in Bedford Place in the lively centre of Southampton.
You'll spend your days talking to a fascinating range of clients on the phone and by email. You'll be helping to solve their problems, develop their websites and improve their online presence.
The Candidate will always be busy and will be dealing with and working on a wide range of exciting and interesting projects. The Candidate will receive full training and support from their experienced team and you'll learn lots about web design.
At your interview you'll need to show:
A friendly phone manner An eye for good web design An excellent attitude to work Great written English skills
A little about you
The Candidate love talking to people on the phone, you enjoy being busy and you like a challenge. The Candidate are energetic, enthusiastic and creative. The Candidate want to go home each day feeling like you've achieved something and made a difference. The Candidate want to learn lots and progress your career.
A little about them...
They are the leading brochure-style web design company in the UK with over 1500 small business clients. Their clients want great looking websites designed by professionals with the minimum hassle. They design build and keepthe websites on their behalf and They give them a Content Management System to update their website whenever they need. They are a friendly team with big plans.
In return for your hard work they will reward you with a good salary starting between £15, 000 and £18, 000 depending on experience. They have a sensational company culture, a fun working environment and great extras like steady nights out, go karting, bowling and the occasional lunch or dinner on us
Get in Touch Today To upgrade your career then deliver your curriculum vitae (CV) today £15k - £18k pa ..........
Key points: If you have Customer Service or sales skills then look no further for your next amazing job HOME Fundraising have exciting opportunities for people with sales or customer service skills as a charity fundraiser in your area
With an OTE of £22k-£22k and their top performers earning £40k+ for making a difference in peoples lives, along with encouraged progression this is an amazing opportunity for people with sales and customer service skills.
Full time / Part time opportunities available.
£7.20 - £10 Per hour + Uncapped bonuses. Add performance-related bonuses on our brand new accelerator scheme and you could be earning the equivalent of a £25k salary or more inside a month.
Use your sales and customer service skills to make a real difference in peoples lives today
--- If you are successful and you have a valid UK driving licence (and also if you have your own car) let us know at the interview. ---
Please note: The Candidate must be 18 or over to make an application for this opportunity.
--- Must be legally entitled to work in the UK and speak excellent English. HOME s clients include: Cancer Research UK, Blue Cross Action Aid Marie Curie, Children s Air Ambulance, Macmillan British, Heart Foundation Barnardo s, St Mungo s, Guide Dogs and many more. Any earlier work experience in any of the following areas is welcomed however is not required: Customer service, sales representative, marketing supervisor sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound marketing representative, call centre outbound direct marketing, sales assistant and any other customer service or sales role. Also, students and graduates and anyone seeking outdoor or evening work for charity may apply. Full Time and Part Time positions available. They also offer Gap Year placements and holiday work with a minimum commitment of 3 months---
HOMESOUTH - 36AA £22k-£25k OTE (basic plus bonus) ..........
Key points: This company is a well established website design company with over 2000 small business clients. They are a friendly team of designers and programmers with big plans. Their offices are in Bedford Place in the lively centre of Southampton.
Your job duties will include being responsible for achieving and delivering the Passionate Customer Service the company stands for.
You'll spend your days working with the Customer Service Team and managing a range of customer queries, requests specific to the web design industry as well as the occasional complaint from within a front line Support Role.
Working directly under the Client Care Manager this role requires an excellent phone manor and a jobseeker for this new vacancy with good written English skills who works well within a team.
A little about you:
The Candidate love talking to people on the phone, you enjoy being busy and you like a challenge. The Candidate are energetic, enthusiastic, aspiring and creative. The Candidate are happy to take on responsibility and thrive under pressure.
A little about the company:
They are the leading brochure-style web design company in the UK with over 2000 small business clients. Their clients want great looking websites designed by professionals with the minimum hassle.
Although training is provided past experience within customer services is sought in order to be suitable for this new vacancy vacancy offer.
£20, 000 - £25, 000 depending on experience.
They have a sensational company culture, a fun working environment and great extras like steady nights out, go karting, bowling and the occasional lunch or dinner on us
Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more jobseekers than anyone else. £15k - £20k pa ..........
Key points: Could you be the Customer Service Manager that our prestigious client is looking for? As an ideal candidate the employee will have customer service practical working experience, requiredly gained within a fast paced industry. Telecomms background would be desirable. Your project management experience and a flair for planning and organising data is key to this role. the employee will be confident interfacing with internal and external customers. In this position the employee will demonstrate your excellent interpersonal, verbal and written communication skills on a daily basis. the employee will have strong PC skills. As an ideal candidate the employee will thrive under reasonable pressure, efficiently juggling different tasks and working without direction to meet customer expectations. If you have not heard from a consultant within 5 working days, assume that you have not be successful on this occasion. As an equal opportunities employer, you can be sure that the employee will always be judged on your merits alone ..........
Full Details.... Telecomms Customer Service Manager
Key points: Customer Service Advisor- Winchester - £17, 000 + Attendance Bonus incentives incentives Benefits - Twenty Days Holiday, Free Parking, Attendance Bonus incentives incentives, Bike to Work, Company Health Plan Discounted Gym Membership
As a jobseeker are you looking for a new job in 2016? Have you a passion for customer service and experience in call centres, retail, hospitality, sales, administration care or any other role with a customer focus? If you answered yes to the above then Utilita are employing for Customer Service Advisors to be working with their team located in Winchester. This is a motivating and challenging job opportunity to be working with a fastly growing business which rewards good attendance and performance with increased salary and extra bonus. If you are seeking to employ and looking for a new and exciting career as a Customer Service Advisor then this is the vacancy for you.
JOB DETAILS Our customer service team are vital in the success and growth of the business and as a Utilita Customer Service Advisor the employee will be on the frontline and first point of contact for our customers. The Candidate will be expected to take ownership of each call, get to the heart of each query, decide the best course of action and give the high level of service our customers expect. A clear progression route within the business is available to those who demonstrate excellent aptitude and the right attitude. If you have outstanding interpersonal skills and are someone who always take pride in giving your best then our comprehensive training will give you the extra skills and knowledge you would need to deliver truly first-class customer service to Utilita's customers.
WHAT WE LOOK FOR We are seeking to employ and looking for driven career orientated people with a passion for customer service to help drive our thriving business forward. Successful jobseekers will demonstrate excellent customer service skills and have earlier work practical knowledge of working in a customer facing environment (either over the phone or face to face). They need to be professional, have an excellent phone manner along with strong communication and interpersonal skills, particularly around understanding the customer's needs. Previous similar customer service experience is desirable but not required. Self-motivation enthusiasm and good IT skills are also highly desirable. ABOUT US Utilita is a fastly expanding Gas and Electricity supplier who focus on the Pre-payment energy market, offering Smart meter technology to make sure our growing customer base receives the best possible service. At our head office in Winchester we are continually looking for new, professional, enthusiastic people to be working with our team and give our customers with the high level of customer service they expect. Utilita is a great place to be working with plenty of career opportunities and we ..........
We are an established and leading Self-Storage brand with sites across the UK. We have modern purpose built stores with extensive security and 24 hour access available. Our aim is to make life for our customers easy by providing a top level of service at no extra cost.
Note: the successful jobseeker for this new vacancy will hold the in-house title of Store Coordinator
As a Store Customer Service Advisor you'll get involved with:
- Sales -
Take responsibility for organising and carrying out own work, managing information decision making, planning and prioritising to achieve business results Assist Store Manager in the implementation of plans to achieve agreed targets findand communicate ways to improve the business Deal with customer complaints within Company guidelines Maximise opportunities to increase store sales and square foot occupancy levels Assist the Store Manager with rate reviews and competitor checks within the store
- Marketing -
Understand the demographics of your store - where the target demographics are, where the customers are coming from - the value of the customers in the relevant areas Be aware of marketing activities planned for the month ahead and your contribution to that plan Complete response on marketing activities onto the intranet Carry out duties on plan as requested - give response on improvements that could be made Conduct yourself in a professional manner at all times whilst representing the company on all external marketing activity, including trade stands and leafleting Track areas visited in line with the marketing plan and input into the following plan
- Operations and H&S -
Carry out all health & safety checks within the store as required Be available for on-site security contact and assistance Accurately record any accidents on site and escalate if appropriate findand report any potential health and safety issues on site Ensure all procedures and policies are followed Assist the Store Manager with debt control within the store
- HR & Training -
Assist in the provision of training in respect of Health & Safety requirements, including manual handling, fire safety and evacuation procedures and COSHH Assist the Store Manager/Area Manager in the provision of induction training
What we are looking for:
A sales background as well as strong customer service skills skillto work as part of a co-ordinated group Good numerical understanding GCSE equivalent in Maths and English PC literacy
The Candidate may have worked in the following cap ..........