Typical Job ad below for Havant or nearby locations (shown as example for job requirements and responsibilities):
Example vacancy only: Customer Service Advisor
Customer Service Advisor £16K per year Havant Temp to Perm SUMMARY: To efficiently respond to customer enquires through written, electronic and oral methods of communication. DUTIES: 1 Promptly answer telephone calls in response to consumer contacts 2 Respond to a variety of requests from consumer correspondence 3 Actively extract important information from consumers relating to products and service leading to trend information. Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn. 1. Ensure customer satisfaction was achieved in accordance with company policy and procedure. 2. 5 Identify product safety issues. Many opportunities within the organisation. Responsible for ensuring escalated correspondence was completed. (N.B. Customer Service Advisor is shown for research purposes only.) 4 Maintain customer satisfaction levels in accordance with policy Find Portsmouth or Fareham as well as Havant jobs on the right.
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Key points: Customer Service Executive Please note this role will start as a 3-month temp agreementwith a potential view of going permanent. This role is located in Havant, Hampshire. Start date 25th September 2017. Please only apply if you have a strong customer service background and you are available from that date. Proven experience of customer service in an office based environment?A confident phone manner good conversation discuss issues and skillto positively interactExperienced in using a range of IT applications and systems?Available immediately and able to interview on site commencing 11th September? If so, we would love to hear from you ASAP . The prospective employer is a UK s leading online media and advertising businesses. They are hiring a Temporary Customer Service Exec to initially come on board for 3 months. Based in the Havant office, reporting into our Head of Customer Service, The Candidate will have strong customer service skills gained in an office environment. The Candidate ll have a sensational phone manner. Some of the things the employee will be involved in: Dealing with client inquiries by phone and emailClient usage reportingEmail service and graphic activationNew account setupsContract fulfilmentIT support and escalation managementCase managementEnsuring SLA s are achieved and adhered to at all times ..........
Key points: Customer Service Administrator Job offer is situated in PortsmouthHours of work: Forty hours per week between 8am and 5.30pm Weekdays Remuneration is £16089Duration: Temporary to Permanent Dynamite Recruitment are delighted to be working in partnership with a one of Hampshire's most successful maintenance service providers. Due to The prospective employer experiencing a growth in business, they are seeking to employ and looking for a Customer Service Administrator to be working with their team on a temporary basis. The ideal person will have earlier work practical knowledge of working within a phone based customer service position call centre environment and have the skillto work to deadlines.Your job duties will include being responsible for assisting yThe prospective employers via email and the phone with their enquiries and emergencies. The Candidate will take information for the client and log the details accurately onto the internal system, you will then raise work to be completed and distribute the work to contractors.KEY RESPONSIBILITIES To act as a help desk operator and first point of contact for customersTo record accurate information on work to be completed location customer trade required and the description of the work to be completed.To record accurate information for materials to be ordered including catalogue code, quantity, time required and special order notes for materials team or delivery driver.Place material orders with suppliers and chase progress when required ensuring they can meet a delivery time.Contact third parties regarding materials, orders and deliveries to keep them informed and updated as to progress when there is a change to delivery expectation.To record information directly into the systemIdentify any issues with work to be completed or orders and manage this with the client The ideal person will: Be able to multi-taskHave earlier work experience of dealing with customers on the phone and via email - ideally within a contact centre / call centreWill be able to make a decision and take responsibility for each enquiryWill have good attention to detail and PC skills and experienceWill be very customer focused and be looking to go the extra mile for your customer QUALIFICATION GCSE or Equivalent in Qualification in Maths and English. #customer service coordinator coordinator admin , customer service admin , call centre, contact centre, customer service advisor Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy. ..........
Key points: Senior Customer Service Advisor - 12mth Fixed Term Contract
- As a jobseeker are you experienced in and committed to delivering high levels of customer service in a fast-paced sales environment? - Have you tons of passion and energy? Super organised with great attention to detail? - Looking for a position where you can make a real impact?
If so read on...
The Candidate & your role
The customer service team are seeking to employ and looking for a talented and knowledgable Customer Service Advisor to deliver A service to our strategic customers. The Candidate will work with some of the largest and most respected recruitment agencies in the UK.
We are seeking to employ and looking for a talented and knowledgable customer support professional to work alongside our strategic sales team, ensuring our customers and external sales team are supported in the most efficient and successful way. Providing a superior level of service and care.
You'll need have practical knowledge of working in an office based customer service role where you have delivered exceptional customer service, dealt with clients of all levels, have tons of passion and energy, be super organised with amazing attention to detail
Some of your key responsibilities
- First point of contact for client queries - Liaising/supporting External Account Mangers - agreementcreation and issuing - Client training on products - Liaises successfully with all other internal departments - Working with the clients at renewal stage - Generating back office stats as required including reporting on traffic remaining product availability - Email service and agreementactivation - agreementfulfilment - New account setups - Case management - User setup and account amendments - Technical escalation management - Building client presentations using PowerPoint - Ensuring SLA's are achieved - Working towards set KPI's - Poor response Management (via Sales) - Flexibility to attend client meetings and give onsite training as required with adequate notice - Dealing with Ad hoc tasks and extra duties required by the business to help ongoing and new projects.
Skills & experience required
- Track record of delivering exceptional customer service to clients in an office based customer service role - Exceptional verbal and written conversation discuss issues and skillto positively interact - reasonableIT skills - Experience of working with applications such as Salesforce, Microsoft Outlook, Microsoft Excel - Constantly seeking to improve and go the extra mile - Great problem solving ability - able to work on your own - Experience of working in a team within a sales environment - Exceptional time management and attention to detail - The able to discuss and comm ..........
Key points: We have a new exciting opportunity, not to be missed At Macmillan Distribution we are currently looking for a Customer Service Administrator - Data Capture to be working with our team located in Basingstoke. The successful jobseeker for this new vacancy will join us on a full time, fixed term basis covering 12 months and will receive a competitive salary.
Macmillan Distribution (MDL) is the award winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for its own Group publishers as well as distribution services to over Forty third party publishers. The commercial operations are located in Basingstoke and the warehouse in Swansea ensures a smooth operation of receiving, storing and distributing an extensive range of books, handling over 40k titles.
About the vacancy
A vacancy has arisen in the Customer Services Department for a Customer Services Administrator - Data Capture to work in our busy Data Capture team. The job requires someone, who is confident with a flexible approach, enjoys being part of a co-ordinated group and is comfortable working in a highly pressurised department.
The Customer Service Administrator - Data Capture duties and key responsibilities
- Understanding and editing orders in accordance with customer/publisher requirements
- Resolve and respond to orders, queries and claims promptly, accurately and legibly in line with the department service levels.
- Manipulating excel documents and converting other documents into a format that can be downloaded into our system
- Adhoc query investigation & handling
Skills needed to become our Customer Service Administrator - Data Capture
- Educated to GCSE level or equivalent in Maths and English
- Possess excellent written and oral conversation discuss issues and skillto positively interact
- Be highly numerate, accurate and attentive to detail
- Have a good knowledge and earlier work practical knowledge of working with Microsoft Word Excel and Outlook
- earlier work experience in an administration environment would be an advantage
This exciting role requires strong interpersonal skills, initiative and the skillto cope with flexibility & a varied workload.
The job will be Thirty Five hours per week and hours of work will vary between 08.30am-5.30pm Weekdays.
If this sounds like the perfect opportunity for you and you'd like to be working with us as our Customer Service Administrator - Data Capture then click 'apply' today, we'd love to hear from you ..........
Key points: Role: Sales and Customer Services Executive Job offer is situated in Near Waterlooville Hours: Monday - Friday 9am to 5:30pm / Saturday 1 in 4 with a day off in the week agreement Permenant Remuneration is £18, 000 - £21, 000 This position can start the job immediately Interviews are taking place now Please call To find out more information or make an application today. Description Wild Recruitment are working with a large corporate company based near Waterlooville who are an established and leading Financial Services business. They are seeking to employ and looking for Customer Service & Sales Executives, to be working with their customers and take inbound / outbound calls for new business sales. As a jobseeker are you from a retail background and looking for your first role in sales? As a jobseeker are you strong at sales and keen to work for a strong stable business where you can grow you career? We are actively looking for strong and enthusiast jobseekers Key words: Sales, Telesales, Account Manager Customer Service, Inbound Retail, Call Centre, Hospitality, B2B, B2C, Outbound Insurance, Finance. ..........
Key points: We are currently recruiting Parcelforce Customer Service Agents atBasingstoke LD. vacancy referenceerence number 80644 Do you like variety in your work? Have high conversation discuss issues and skillto positively interact and enjoy dealing with people? Have you the positive attitude we are looking for? If you answered yes to the questions above then Customer Services may be the job for you. The company At Parcelforce Worldwide it s not just what we do, it s how we do it that matters. We strive to attract, develop, promote and keep the best talent because it is our people who set us apart from the rest. We are currently employing for Customer Service to help our growing business. This is a great opportunity for those with the required skills, passion and drive to be working with us. The Candidate can help us to grow our business, exceed our customer expectations and succeed in our goals. Parcelforce Worldwide is part of Royal Mail Group Ltd and as such we benefit from what a business of around 150, 000 employees has to offer from career opportunities to access to global-class benefits and support. We employ a diverse mix of people and aim to reflect the wider communities we serve. We re passionate about creating an environment where people are able to give their best and have been introducing a host of initiatives to help this. Start your journey with us and apply today. The role Forty hours per weekFull timeAttendance will be 7am until 3pm Weekdays We are seeking to employ and looking for someone with exemplary conversational and conversation discuss issues and skillto positively interact who will be able to managethe varied responsibilities of this role. The Candidate will be expected to managephone calls from customers, dealing with our customers on a face to face basis at our collection points. The Candidate will also be liaising with our drivers regarding collection and deliveries. It is also a key requirement that you make sure our customers get their products through to their customers on time. We are seeking to employ and looking for people who are passionate about providing an excellent service to our customers. We are looking to offer Fixed Term contracts for 3 months The Candidate will require the following:.Excellent Customer Service Skills. Computer literacy skills - as Your job duties will include being responsible for monitoring message screens and inputting information from databases. We are seeking to employ and looking for a team player who is willing and flexible enough to help colleagues ensure that all our customers get their parcels on time. The Candidate must enjoy customer interaction have great communication/Interpersonal skills which will help us deliver our usual excellent customer service. The benefits The Candidate will receive a starting primary salary of £19, 010per year based on a full time Forty hour week, pro rata for part time hours, which will increase to £20, 959per yearpro rata for part t ..........
Key points: SF Group are currently employing for a Customer Service Manger role for a sensational clients of ours located in Derbyshire. The vacancy is for a 12 month agreementwith the possibility to go permanent therefore you must be immediately available. The successful jobseeker for this new vacancy will be responsible for Managing the delivery of The prospective employers customers experience by ensuring all access channels for customers are connected consistent and deliveredOverall administrative requirements in relation to first point resolution activitiesWork alongside the repairs managers to make sure all customers receive an effortless repair systemOwn and develop the corporate complaints procedure, checkthe progress of complaints and highlight areas of improvement The employer is seeking jobseekers who are hands on supportive and can get results. In addition someone who has a trustworthy and consistent style of management as you will need to build positive relationships at all levels. Furthermore the successful jobseeker for this new vacancy will have experience managing, operating and improving customer services delivery, handling customer complaints to satisfactory conclusion and recommending improvements and excellent written and verbal communications skills. This role is full time hours and salary will be circa £40k with a £5k retention/performance allowance. The role will be working closely with Customer Service Director to transform the culture to become more effortless and shift customer contact to improved digital self serve services. This is a sensational opportunity to be part of an exciting and growing business. If you are interested then apply straight away or email Georgia Johnson on . ..........
Key points: The Customer Service Advisor will be responsible for answering inbound calls from customers building rapport and showing empathy on each call. Furthermore, The Customer Service Advisor will also take ownership of complaints when required. The Customer Service Advisor will also need to make sure all administration added accurately. The successful Customer Service Advisor will be.Responsible for providing high level customer serviceA natural and confident communicatorSkilled in the use of Microsoft OfficeAble to showa positive can-do approachA desire to pick the phone up and help every customer For immediate consideration apply today Huntress does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress acts as a Recruitment organisationin relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from jobseekers who have the right to work in the UK. ..........