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Typical Job ad below for Havant or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Advisor

Customer Service Advisor £16K per year Havant Temp to Perm SUMMARY:
To efficiently respond to customer enquires through written, electronic and oral methods of communication.
DUTIES:
1 Promptly answer telephone calls in response to consumer contacts 2 Respond to a variety of requests from consumer correspondence 3 Actively extract important information from consumers relating to products and service leading to trend information.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1. Ensure customer satisfaction was achieved in accordance with company policy and procedure.
2. 5 Identify product safety issues. Many opportunities within the organisation. Responsible for ensuring escalated correspondence was completed.
(N.B. Customer Service Advisor is shown for research purposes only.)
4 Maintain customer satisfaction levels in accordance with policy
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Updated: 26/05/17


08/05 * - Customer Service Administrator    Location: Winchester Hampshire Jobs

Key points: Customer Service Administrator 4 - six month Fixed term agreement Salary Circa £16, 500 per year Full time Based in Winchester An opportunity has become available for a Customer Service Administrator to join the Customer Admin team within the Simplyhealth Professions based in Winchester The role To work as part of a team of administrators delivering excellent customer service to Denplan dentists and patients as part of the Customer Service Division. To deliver accurate and timely registration of patients onto Denplan’s customer database and accurate administration of the customer database. This includes working closely with our administrative outsourcing partner AXA BS who are based in India. The Candidate • GCSE or equivalent at Grade C or above in English and Maths (called for) • Organisational skills • Attention to detail • Time management and skillto work to strict deadlines • Flexible Communication style – written and verbal (including phone work) • Flexibility and adaptability • IT literacy • Rapport Building • Problem Solving/Mental Agility • skillto work both alone and within a team About us At Simplyhealth we have been helping people access affordable healthcare for nearly 140 years. We are proud to be the leading provider of everyday health cash plans, dental payment and pet health plans. Our resources allow us to look after over 6, 500 member dentists, 13, 000 corporate client relationships and over 3 million individual customers ..........

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11/05 * - German Speaking Customer Service Asvisor    Location: Ringwood Hampshire Jobs

Key points: German Speaking Customer Service Positions in Ringwood to start ASAP The Work Shop is d to be working with our growing client in Ringwood who are seeking to employ German & English speaking Customer Service Advisors. Your duties will include •Answering calls from customers in a professional manner •Responding to client emails •Providing excellent customer service This position is to start ASAP so you MUST be available immediately. hours (working) - 9am - 8pm Weekdays on a rota basis OR Part time - 9am - 12:30pm Weekdays Hourly rate - £9.13 ..........

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04/05 * - Customer Service Advisor    Location: Aldershot Hampshire Jobs

Key points: Clarity TMS are currently seeking a Customer Service Advisor to join their client who is based in Aldershot on a permanent basis. Due to growth our client are seeking an Advisor to join their busy team handling customer enquries and to process customer orders. the employee will need to be a driven and confident individual who has sensational communication skills Your job duties will include being responsible for managing existing accounts and speaking with new customers. This role is the first point of contact for customers requiring quotes and placing orders through the business. This is a sensational and rare opportunity to join a vibrant team. Ideally the employee will have some office based customer service practical working experience. Requirements: • Good knowledge order dealing with / account management • Computer literate (any experience with sage would be advantageous) • Committed, with a great work ethos • Service minded with excellent customer focus •Experience of working in an environment where priorities are constantly changing • Team player, with positive outlook • Focused on timely delivery and achievement of customer satisfaction • Must be numerate • Excellent attention to detail This position is a full time and permanent role - Monday - Friday. Clarity TMS are acting as a recruiter for this vacancy - Immediate interviews are available for suitable candidates and we will make contact with all potentially suitable candidates within 3 working days ..........

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23/05 * - Customer Service Account Manager    Location: Fareham Hampshire Jobs

Key points: Account Manager£20, 000 - OTE £35K plus (uncapped) Fareham Halo Recruitment has partnered up with a very exciting company who operate Construction/ Retail industry who are looking to recruit telephone based Customer Service Account Managers to joining their enthusiastic and professional team.Working closely with your team the employee will manage a portfolio of your own existing companies to negotiate exceptional service to the them. It will be called for in this role that relationships with customers and clients are always kept strong and maintained that way to ensure maximum profitability for the business. the employee will be taking calls in from customers and suppliers to fufill contacts and ensure the highest level of customer service is provided, the employee will be negotiating negotiating prices, raising purchase orders and hire contracts while always building relationships in the process. The ideal candidate will have: •Experience is providing a high standard of customer service. •Experience in managing accounts although not called for, •Be able to highlight new opportunities to sell products/services, •Able to work well in a team, •Experience in the hire industry would be ideal although not called for. •Will have a positive 'can do' attitude. •Have good negotiating skills. •Computer Literate This is a sensational opportunity to join a growing company, make an application today for more and comprehensive information and details Salary: £24, 500.00 /year ..........

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26/05 - Asda jobs in Havant

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27/04 * - Customer Service and Sales Trainee    Location: Farnborough Hampshire Jobs

Key points: Currently employing for 2 Customer Service and Sales Executives to join a fastly expanding Insurance Brokerage based in Farnborough. This is a great opportunity to kick start your career within an office environment. Utilising your passion for customer services and the skillto build a rapport, this position is a great introduction into the global of insurance The Customer Service and Sales Executive will be responsible for responding to new website enquires and manage the pre qualifying process for potential new customers. These customers have requested a call back so your role will be to follow a script and help findthe customers needs before passing this information onto the Sales department, for them to close the sale. This is very much a customer services and fact finding call. No experience is sought for this role and full training is provided. the key requirements for this role is somebody who is enthusiastic and willing to learn, somebody who is keen to work in a customer services and sales role, able to work under reasonable pressure and have the skillto build excellent customer relationships. the employee will need to be confident when talking over the phone and have a professional telephone manner. Situated in a business park in Farnborough with amenities including a gym, restaurant and cafe, on-site parking and shuttle bus service from Farnborough Main Station or town centre. Offering 20 days holiday rising to 25 and company pension scheme. the employee will be expected to work Weekdays on different shift patterns. The shifts are 09.30 until 18.00 and 11.30 until 20.00, with every Friday 9.30am – 6.00pm. Apply today for immediate interviews. This is a full time & permanent role with a GREAT company ..........

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Asda jobs in the area of Havant

22/05 * - Customer Service Advisor    Location: Romsey Hampshire Jobs

Key points: Customer Service Executive Impact Ltd – About us Impact Ltd is a professional outsourced contact centre providing a wide range of services to clients including Business to Business (B2B (Business to Business)) and Business to Consumer (B2C) solutions employing over 200 staff in modern offices in Romsey. We have a diverse range of clients who give different services and products to their customers both in the UK and globalwide. Key Vacancy responsibilities and Duties: • give advice and help to customers on a range of different consumer products via inbound phone calls to the customer service team and make call back calls to customer as called for • Liaise with courier services in respect to customer delivers • Manage complex customer complaints with excellent customer care • Process refunds and payment queries in line with client policies and procedures • Respond to customer emails and letters with accurate, relevant and complete information • Consistently exceed customer expectations by delivering a global class customer service practical working experience by taking ownership and being proactive to resolve customer issues • Buddy training with new members of the team and assisting the inbound sales dept and sales team as business requires Person specification: • A passion for delivering excellent customer care and service • Excellent telephone manner with the skillto deal with customer queries quickly and efficiently • skillto make a difference to the customer, delivering high levels of service with minimal supervision • Work as part of a team, support colleagues and promote a positive team spirit • Approachable, friendly, positive, polite and tactful • Good IT skills including use of e-mail and Microsoft products • skillto think through complex problems and arrive at workable solutions • Experience in complaint handling to ensure customer satisfaction • Excellent people skills to help coach and mentor other staff Development: • Full support and ongoing training from our coaching and training teams • Apprenticeship Diplomas qualifications available provided by Southampton Football Club in Customer Service, Contact Centre, Business Administration, Team Leading and Management hours (working): • Full time 40 hours (working) - 5 days over 7 days - hours (working) to be discussed in advance which will include working weekends and 1 shift working until 20:00. Benefits: • Salary £16, 505 per year (£7:94) - plus call quality allowance • Fast promotion available based on performance to £17, 673 (£8:50) • Career progression and extensive on-going training and development • Apprenticeship Diplomas qualifications available provided by Southampton Football Club • 29 days holiday accruing to 33 days based on service incl ..........

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German speaking Customer Service

Location: Southampton Hampshire Jobs

Key points: Working for an International Electronics company in Basingstoke Your job duties will include being responsible for dealing with customers, managing accounts and various administration for both English and German speaking customers. We are currently employing for an experienced Customer Service person who can speak and write fluent English and German and has excellent administration & communication skills. Main aspects of the role will include: Responsible for the dealing with of customer orders and shipments Deal with general customer and client enquiries on a daily basis Manage the logistics process for all orders, from order entry to shipment Support the sales dept and sales team with dealing with of payments and ensuring items are shipped on time Placing purchase orders on time and accurately Liaise with all suppliers to ensure on time delivery Control the shipping and costing of customer deliveries Visit customers and exhibitions when required Prepare quotations for customers where required General administration Skills / Experience Required The Candidate must speak and write fluent German and English the employee will have strong customer service practical working experience Professional telephone manner Knowledge of Microsoft Excel and word Good attention to detail Ability to work on your own and in a team Well organised In return the employee will receive a basic salary of £17'000-£20'000 depending on experience as well as an excellent benefits package to include: Holiday, Pension, Life Insurance, Income protection, Life assurance, Health cash plan, Parking and reduced hours on a Friday. This company is also on a main bus route ..........

08/05 - Customer Service Advisor Temp to Perm    Location: Hampshire South East Andover ... Jobs

Key points: JOB SUMMARY To give operational support and excellent customer service to a key client and all external partners.. To report on weekly targets and deliver projects as outlined by the Account Supervisor. Able to operate flexibly in a warehouse team working environment, ensuring that hygiene, quality levels and performance standards are met, whilst promoting safe working practices. DUTIES AND RESPONSIBILITIES. give supportive and help with both internal & external customers.Monitored inbound/outbound calls daily.Answer customer queries within the agreed turnaround times made daily by each team member calls are made daily by each team member and fulfil Thirty extra calls.Provide an excellent level of customer service with a long term aim of reducing customer queries/complaints.Update The prospective employer's stock system with relevant site information.Provide administrative support for any customer reporting requirements.Liaise with internal partner platforms.Ability to use own initiative to help problem solving.Build professional relationships with all partners.Provide delivery information to sites as requested.Completing customer projects.Other adhoc tasks in support of the operation as directed/requested KNOWLEDGE, SKILLS OR ABILITIES. Excellent customer service and phone manner.PC literacy with understanding of Outlook, Excel, Word and PowerPoint.The skillto use/learn software packages that are applicable to the job.Ability to prioritise, work independently and reach defined targets.Good interpersonal skills - able to deal with people at all levels.Passionate about delivering customer service excellence.Positive and can do attitude CREDENTIALS QUALIFICATIONS OR EXPERIENCE Basic high school education with exam passes in English and Mathematics College qualifications helpful but not required HOURS: 09:00am till 5pmpm (flexibility needed in busy periods) ..........

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29/04 - Customer Service Coordinator    Location: Hampshire Portsmouth South East ... Jobs

Key points: Nuffield Health, one of the UK's leading healthcare organisations is currently seeking Contact Centre Coordinators for our site at Drayton House in Chichester.The vacancy is within our Contact Centre in Chichester for a Contact Centre Co-ordinator. Our opening hours of work are currently Monday - Friday between 8am and 8pm and some Saturday work will be expected. We are seeking to employ and looking for a customer / sales focused individual to join our team handling calls from customers about our range of products and services for our contact centres services.Vacancy responsibilities Include: Handling inbound and outbound calls from our corporate and self-pay customers, in a polite, efficient and professional manner.Promoting a positive image of Nuffield Health through successful communication and responsive action with both internal and external contacts (existing customers/suppliers/general enquiries)Managing all administration associated with each call and support the managers and management personnel as required.Logging information on calls received and keepdetailed accurate recordsManaging, organising and updating relevant data using database applicationsAchieve and exceed all set KPI's/ targets around bookings, revenue and quality. Skills/Experience Required: exemplary conversational and conversation discuss issues and skillto positively interact, to managea variety of calls from our customers.The Candidate will already have substantial experience working in a customer service or sales environment, ideally in retail or contact centre industries, where you have been targeted to respond to customer enquiries, professionally, efficiently and successfully. Strong Sales and administration skills are required.Experienced at dealing with customers over the phone, you will have been recognised for your excellent customer service ability.Thrive under pressure and motivated to achieve both individual and team targets. About Nuffield Health Nuffield Health Wellbeing, a division of Nuffield Health, incorporates fitness and wellbeing services, physiotherapy and health screening assessments.Nuffield Health is the UK's largest non for profit healthcare organisation providing clinical, fitness and wellbeing services to the general public, NHS and private businesses nationwide at over 200 locations. With over 13, 000 health experts and 300, 000 fitness and wellbeing members we are the only provider of integrated health and fitness in the UK.We will apply to the DBS for disclosure on successful jobseekers. Nuffield Health is an equal opportunities employer. ..........

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