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Typical Job ad below for Havant or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Advisor

Customer Service Advisor £16K per year Havant Temp to Perm SUMMARY:
To efficiently respond to customer enquires through written, electronic and oral methods of communication.
DUTIES:
1 Promptly answer telephone calls in response to consumer contacts 2 Respond to a variety of requests from consumer correspondence 3 Actively extract important information from consumers relating to products and service leading to trend information.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1. Ensure customer satisfaction was achieved in accordance with company policy and procedure.
2. 5 Identify product safety issues. Many opportunities within the organisation. Responsible for ensuring escalated correspondence was completed.
(N.B. Customer Service Advisor is shown for research purposes only.)
4 Maintain customer satisfaction levels in accordance with policy
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Updated: 25/07/17


15/07 - Senior Customer Service Advisor    Location: Hampshire Havant South East ... Jobs

Key points: Senior Customer Service Advisor - 12mth Fixed Term Contract

- As a jobseeker are you experienced in and committed to delivering high levels of customer service in a fast-paced sales environment?
- Have you tons of passion and energy? Super organised with great attention to detail?
- Looking for a position where you can make a real impact?

If so read on...

The Candidate & your role

The customer service team are seeking to employ and looking for a talented and knowledgable Customer Service Advisor to deliver A service to our strategic customers. The Candidate will work with some of the largest and most respected recruitment agencies in the UK.

We are seeking to employ and looking for a talented and knowledgable customer support professional to work alongside our strategic sales team, ensuring our customers and external sales team are supported in the most efficient and successful way. Providing a superior level of service and care.

You'll need have practical knowledge of working in an office based customer service role where you have delivered exceptional customer service, dealt with clients of all levels, have tons of passion and energy, be super organised with amazing attention to detail

Some of your key responsibilities

- First point of contact for client queries
- Liaising/supporting External Account Mangers
- agreementcreation and issuing
- Client training on products
- Liaises successfully with all other internal departments
- Working with the clients at renewal stage
- Generating back office stats as required including reporting on traffic remaining product availability
- Email service and agreementactivation
- agreementfulfilment
- New account setups
- Case management
- User setup and account amendments
- Technical escalation management
- Building client presentations using PowerPoint
- Ensuring SLA's are achieved
- Working towards set KPI's
- Poor response Management (via Sales)
- Flexibility to attend client meetings and give onsite training as required with adequate notice
- Dealing with Ad hoc tasks and extra duties required by the business to help ongoing and new projects.

Skills & experience required

- Track record of delivering exceptional customer service to clients in an office based customer service role
- Exceptional verbal and written conversation discuss issues and skillto positively interact
- reasonableIT skills
- Experience of working with applications such as Salesforce, Microsoft Outlook, Microsoft Excel
- Constantly seeking to improve and go the extra mile
- Great problem solving ability
- able to work on your own
- Experience of working in a team within a sales environment
- Exceptional time management and attention to detail
- The able to discuss and comm ..........

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17/07 - Customer Service Coordinator    Location: Hampshire Alton South East Jobs

Key points: As a jobseeker are you a talented and knowledgable customer service executive? If so, why not join one of the best companies in Alton?If you have over one years customer service experience in an office based environment and are seeking to employ and looking for a company that offer a whole range of benefits, such as life assurance, cycle to work scheme, gym membership and discounted online shopping then look no further.A typical day will include dealing with incoming customer queries, scheduling engineers and general administration.If you are interested in progressing within customer service then apply today.Reed Specialist Recruitment Limited is an employment organisationand employment business ..........

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17/07 - Customer Service Advisor    Location: South East Hampshire Jobs

Key points: Would you like to work for a growing company with lots of progression?As a jobseeker are you looking for a position in a new and vibrant office?The prospective employer who focuses on the pre-payment energy market for Electricity and Gas are employing. Based in their head office in Chandlers Ford they are seeking to employ and looking for new, professional and enthusiastic Customer Service Advisors to be working with their team and progress. Title - Customer Service AdvisorLocation - Chandlers FordHourly rate - £8.45 per hour Remuneration is £17, 600 per year Benefits - 23 Days Holiday, Christmas Bonus incentives incentives, Bikes for Work, Company Health Plan Discounted Gym Memberships, Subsidised Canteen Bluestar Bus Discount, Free Football Ticket Giveaways Duration:12 weeks temporary with the opportunity to be a permanent employee. As a Customer Service Advisor the employee will be dealing with a variety of incoming calls in a non targeted environment.- Deal directly with customers either by phone or email- Respond promptly to customer enquiries- manageand resolve customer complaints- Manage customers' accounts- Communicate and coordinate with internal departments- do customer verificationsMonday.Sunday (full time, Forty hours per week) Weekends are 8am to 5pm and can be up to every other weekend. Weekdays are from 8am - 8pm on two shift patterns.NEXT STEPSIf you are seeking to employ and looking for a new and exciting career as a Customer Service Advisor then this is the vacancy for you.Please apply online or alternatively emaill your CV to sam.morris@reedglobal.comReed Specialist Recruitment Limited is an employment organisationand employment business ..........

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16/07 - PartTime Trainee Customer Service Coordinator    Location: Farnborough South East Hampshire ... Jobs

Key points: The prospective employer are an established property business who offer a unique service to their guests, providing flexible, alternative accommodation to a traditional Hotel. Due to continued growth and expansion they are seeking to employ and looking for a new Trainee Guest Services Coordinators / Customer Service Coordinator on a part-time, permanent basis to cover weekends and occasional busy weekday evening guest check-in periods during the week, too. mainHours: Every Saturday and Sunday with a shift of either 11am - 7pm or 12pm - 8pm. Extra hours available during weekday evenings with hours of 4pm - 8pm. This is the perfect role for someone looking to establish a flexible career in a client facing role, where there is scope to earn commission and ongoing training and development available for jobseekers with the right, positive attitude. The successful (Part-time) Trainee Guest Services Coordinator will have: earlier customer service experienceHave worked in a team environment but also independentlyHave experience of solving customer queriesHold initiative and be able to recognise areas to up sell and increase revenueGood IT skillsAdaptable and able to problem solve, providing solutions for guestsReliable and trustworthyConfident and professional at all timesHave good local area knowledge of Farnborough and the surrounding small townsEnjoy meeting guests and establishing business relationships required for the Trainee Guest Services Coordinator: Full, clean UK Driving License and own transportFluent in English with excellent written and verbal conversation discuss issues and skillto positively interactBe happy to work the above hours If you think you have what it takes to become a valued member of their team and offer the high levels of customer service they pride themselves on within a part-time role - apply today Candidates must be qualified to be located and work in the UK. Search more opportunities on our website and on social using #WeAreFused Fused Recruitment Ltd is an equal opportunities agency. ..........

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25/07 - Asda jobs in Havant

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15/07 - Customer Service Assistant Night Work    Location: Hampshire Portsmouth South East ... Jobs

Key points: Fusion People are employing a Customer Service Assistant to work night shifts in Portsmouth, PO6This position will be working for a large facilities management company in an office covering a busy help desk within a team.Immediate starts available on a temporary six month agreementwith a strong potential of it becoming permanent.This position will involve working night shifts (between 7pm-7am) on a rolling 4 nights on and 4 nights off pattern. The successful jobseeker for this new vacancy will need to be available for these hours. The role is offering up to £8.54 per hour for the right jobseeker.Role:Working on the help desk answering incoming calls and providing customer service on multiple accountsAs this role is working on different accounts, successful jobseekers will need to be flexible, enterprising and multi qualified.Skills:Full training will be provided but earlier work experience in similar customer service roles including working in a help desk environment will be helpful For more and comprehensive information and details contact Jo Ireland at Fusion People, or make an application today. ---Fusion People are committed to promoting equal opportunities to people regardless of age, gender religion belief, race, sexuality or disability. We operate as an employment organisationand employment business.You'll find a wide selection of vacancies on our website. ..........

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Asda jobs in the area of Havant

07/07 - Part Time Customer Service Advisor    Location: Hampshire Southampton South East ... Jobs

Key points: Have you got excellent customer service with great conversation discuss issues and skillto positively interact? The employer is seeking a part time customer service representative to start as soon as possibleThe employer is a highly successful loan provider of unsecured and guarantor loans in central Southampton. The employer offers an excellent working environment a positive and friendly team and a real opportunity for career progression.The Candidate will be taking inbound calls from jobseekers and making outbound calls to help progress applications made for credit. The Candidate will need to maximise sales performance with developing profitable new business sales.The ideal jobseeker for this new vacancy will have exemplary conversational and conversation discuss issues and skillto positively interact, clear confident and professional phone manner strong objection handling skills and the skillto excel under pressure. The salary will be between £16, 000 - £20, 000 per year pro rota. The employer is seeking someone to work evenings and weekendsIf you would like more details call Rosie on 02380229723 or apply online ..........

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Business info for the retail sector    Retail online magazine

Telecomms Customer Service Manager

Location: Basingstoke Hampshire Jobs

Key points: Could you be the Customer Service Manager that our prestigious client is looking for? As an ideal candidate the employee will have customer service practical working experience, requiredly gained within a fast paced industry. Telecomms background would be desirable. Your project management experience and a flair for planning and organising data is key to this role. the employee will be confident interfacing with internal and external customers. In this position the employee will demonstrate your excellent interpersonal, verbal and written communication skills on a daily basis. the employee will have strong PC skills. As an ideal candidate the employee will thrive under reasonable pressure, efficiently juggling different tasks and working without direction to meet customer expectations. If you have not heard from a consultant within 5 working days, assume that you have not be successful on this occasion. As an equal opportunities employer, you can be sure that the employee will always be judged on your merits alone ..........

16/07 - Customer Service Summer Job £10.50ph    Location: Farnborough South East Hampshire ... Jobs

Key points: As a jobseeker are you looking for a fun summer job where you will gain valuable experience? Great rates of pay and flexible shifts?Fancy free train fares?Do you thrive off of helping people?Possess excellent Customer service skills?If the answer is yes to the above questions then working for South West Trains could well be for youWe at The Adecco Group are helping the South West Line into London Waterloo with their blockade project which will positively transform the journeys of millions of people. The South West line is one of the busiest, with half a million passengers every day, £800 million investment in passenger improvement will give the public Extra platforms, new longer trains and improved passenger facilities.The successful jobseeker for this new vacancy will be comfortable with the following: Meeting and greeting customers and pulling out all of the stops to make their journey smooth at a time of major disruption Dealing with queries in a calm and polite manner Wearing a uniform Flexible around shifts Dealing with Customer queries face to face The company benefits are Pay rate: £10.50ph Full Time and Part Time Shifts available Free travel on South West Lines for the duration of the project for successful jobseekers. £45 retainer subject to time keeping and attendance criteria will be paid at the end of the project. If this sounds like something you would like to make an application for then apply to this advert.Adecco is an equal opportunities employer. If you do not hear from one of our consultants within 7 days of applying for this role, assume you have been unsuccessful in this instance. Your CV will be kept on file and the employee will be considered for future vacancies that match your skills.Adecco is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer. ..........

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15/07 - Customer Service Coordinator    Location: Hampshire Farnborough South East ... Jobs

Key points: Offering an extensive portfolio across great locations, this award-winning Property business located in Farnborough, Hampshire, are seeking to employ and looking for an excellent Trainee Customer Service Coordinator. This is a junior role, for someone looking to establish a long-term career in a client facing role, where there is scope for ongoing training and development available for jobseekers with the right, positive attitude. The successful Trainee Customer Service Coordinator will have: earlier customer service experienceHave worked in a team environment but also independentlyHave experience of solving customer queriesHold initiative and be able to recognise areas to up sell Good IT skillsAdaptable and able to problem solve, providing solutions for guestsReliable and trustworthyConfident and professional at all timesEnjoy meeting clients and establishing business relationships required for the Trainee Customer Service Coordinator: Full, clean UK Driving License and own transportFluent in English with excellent written and verbal conversation discuss issues and skillto positively interactBe happy to work on a shift basis. The current shift pattern consists of varied shift patterns of 11am to 7pm and 12pm 8.30pm including weekends and bank holidays (including Christmas and New Year) on a rotational basis. If you think you have what it takes to become a valued member of the team and offer the high levels of customer service The prospective employer pride themselves on - apply today Candidates must be qualified to be located and work in the UK. Search more opportunities on our website and on social using #WeAreFused Fused Recruitment Ltd is an equal opportunities agency. ..........

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