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Typical Job ad below for Havant or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Advisor

Customer Service Advisor £16K per year Havant Temp to Perm SUMMARY:
To efficiently respond to customer enquires through written, electronic and oral methods of communication.
DUTIES:
1 Promptly answer telephone calls in response to consumer contacts 2 Respond to a variety of requests from consumer correspondence 3 Actively extract important information from consumers relating to products and service leading to trend information.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1. Ensure customer satisfaction was achieved in accordance with company policy and procedure.
2. 5 Identify product safety issues. Many opportunities within the organisation. Responsible for ensuring escalated correspondence was completed.
(N.B. Customer Service Advisor is shown for research purposes only.)
4 Maintain customer satisfaction levels in accordance with policy
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Updated: 26/07/16


19/07 - Customer Service Administrator    Location: Havant South East Hampshire Jobs

Key points: Customer Service Administrator - 12 month maternity cover contract

Have you proven administration experience?
As a jobseeker are you able to troubleshoot and solve client issues via email and the phone?
IT literate and a team player?
Want to work for a great company?

Please read on...

About you & your role

We're looking for someone to come and join our service desk team in an admin based customer service focussed role. You'll be expected to work to tight SLA's and you'll be joining a team that have an exceptional record in consistently exceeding SLA expectations.

You'll join the Customer Support Team on the NHS Jobs service desk and will be responsible for dealing with enquiries from both job seekers and recruiters on non technical and technical queries on a daily basis.

Some of Your day to day duties will include
Dealing with a high volume of job seeker enquiries by email
Dealing with recruiter enquiries by email and phone
Dealing with service based technical queries
Investigating and resolving/escalating incidents raised with the service desk
Participating in the delivery of off-site user training as required
Development of guidance and training materials
Ad hoc tasks and extra duties as required by the business

Your ideal background & attributes
previous work experience working in a dynamic email dominant customer service environment
Exceptional written and verbal conversation discuss issues and skillto positively interact
Focused on delivering high levels of customer service in line with SLA's
A naturally empathetic style and clarity in communication
Attention to detail
The skillto work under pressure and to assigned deadlines whilst maintaining the delivery of an accurate, high quality service
Investigative and problem solving capabilities
Ability to develop and update user guides and training materials
Experience of training course delivery
Ability to prioritise workload and react to changes in service requirements
Flexibility
Familiarity with online and web based environments

About us

Jobsite UK (Worldwide) Limited are one of the UK's leading online recruitment advertising businesses, helping real people find real jobs connecting the best in talent with the best in recruitment. Our business includes:.... , .... and..... .

We're part of the global job board business, the StepStone Group whom employ over 1600 staff across 22 countries whom in turn are owned by Axel Springer Digital Classifieds, one of the globals most established and successful media groups. We share a common purpose to deliver the highest quality products and services to our customers.

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We have big ambition and our emp ..........

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26/07 - Customer Service Advisor French Speaking    Location: Farnborough South East Hampshire ... Jobs

Key points: Customer Service Advisor - FrenchSpeaking

Southwood Farnborough

Temp/Perm

£7.50-8.50

Tasks:

- agree all aspects of administrative work competently ensuring service levels are met. Ensure Contact Centre Supervisor is made aware of any Client/Company work that is outstanding or unlikely to be completed within Service Level Agreement.
- Resolving customer questions/enquiries/complaints to a satisfactory standard. Depending on the nature of the query, response will be by email, letter or phone.
- To deputise for the contact centre supervisors at various times of the day/evening and weekends.
- to make sure the output of work is of good quality and customer focused.
- Record work accurately.
- To keepservice levels the employee will be asked to take calls during busy call centre
- keepfiling system in an orderly fashion.

Skills and Requirements

- Excellent verbal and written skills.
- Good people and interpersonal skills.
- keepcalmness under pressure.
- agree tasks with speed and accuracy.
- skillto prioritise work.
- Have a 'can do' attitude. 7.50-8.50 ..........

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25/07 - Customer Service Executive    Location: Basingstoke South East Hampshire ... Jobs

Key points: Accountabilities:

.Investigate, tell and resolve after sales queries, specifically around returns and delivery issues, acting as primary contact with the customer where appropriate.
.Own respond to and ensure progression of queries within service level agreements
.Adhere to company policy and procedures in relation to return and delivery related queries acting inside established delegation of authority.
.Improve query, delivery and returns efficiencies and minimise losses due to product returns and credit notes
.Highlight and help to address root cause issues relating to after sales management queries
.To promote the use of Tech Data's E Business customer service tools
.Support other team members to achieve goals and keepa strong team work ethos
.to help the business by following all company policies and procedures and working to the Tech Data shared values
.Other ad hoc duties as required from time to time.

Knowledge Skills and Experience:

.Prior experience of business and customer services processes.
.Track record of working successfully in a team environment
.Attention to detail
.Customer focussed
.Excellent customer relations skills
.exemplary conversational and conversation discuss issues and skillto positively interact
.Excellent organisation skills
.successful time management and prioritising skills
.SAP R3 (preferable)
.Working knowledge of Excel and Word an advantage £17500 - £19444 pa ..........

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23/07 - Sales and Customer Service Advisors    Location: Basingstoke South East Hampshire ... Jobs

Key points: Sales and Customer Service Advisors

Looking for a new and exciting career that challenges you and gives you the opportunities to progress? If so, this sales and customer service role is the exciting and exemplary opportunity for you

The prospective employer is a well established sales/customer service organisationthat provides ongoing sales solutions for some of the country's largest and iconic brands.

They give transparent marketing that actually works. Why? Because by using our Human Commercials we are able to communicate to real people, those who eat Chinese takeaway, get stuck in traffic and sing in the shower. Daily we are able to introduce thousands of new customers to The prospective employers, carving our reputation in the marketing industry.

They are currently looking to growand build up our Sales and Marketing team with the aim of opening new offices in the next few months. We are seeking to employ and looking for people that have:

.Great conversation discuss issues and skillto positively interact and enjoy meeting new people
.Experience delivering top quality customer service
.The skillto work as part of a co-ordinated group
.Good time management skills
.The skillto use their own initiative and hit deadlines
.Energetic personalities and are keen to learn
.A pleasant manner when communicating with others.

There quality sales coaching and product training will shape you into a successful sales person taking advantage of their un-capped commission only structure. In this self-employed role we offer mentoring and support to help build your profile within our organisation. For the truly aspiring, the opportunity to progress at your own speed is available, which can be much quicker than within many other industries.

Do you enjoy the thrill of the chase and feel you could relish in the sales environment? To be in with a chance to be considered for this sales opportunity, send us your CV and if shortlisted for one of our sales roles in either a residential, B2B or event campaign a member of our recruitment team will be in contact. Averages £250 - £450 PW ..........

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26/07 - Asda jobs in Havant

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26/07 - Customer Service Advisor    Location: Hampshire South East Fareham ... Jobs

Key points: Job Description

The prospective employer is looking to growtheir Customer Service department within their head office and are seeking people who are keen to work in a customer focused environment providing a first class service.

The prospective employer offers an exceptional induction training programme to give you with the skills you need to do your job along with ongoing coaching and development to fine tune your skills. There is on-site parking and optional lunch provided as well as a variety of other benefits.

Overview of role:-

- Providing exceptional Customer experience through tailored phone conversations
- Use successful questioning skills to gather full information
- Recording accurate information on in-house database
- Liaising with internal and external department in order to resolve customer enquires

This role is ideal for people wanting to be part of a customer centric organisation who pride themselves on customer resolution and to be part of a professional and fun working environment.

Contact us today to make an application

Amour acts as an employment organisationin relation to this role. We are committed to equal opportunity and diversity.

If you do not hear back from us within 5 working days assume you have not been successful on this occasion

Job Type: Full-time

Remuneration is £7.63 /hour 7.63 per hour ..........

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Asda jobs in the area of Havant

German speaking Customer Service

Location: Southampton Hampshire Jobs

Key points: Working for an International Electronics company in Basingstoke Your job duties will include being responsible for dealing with customers, managing accounts and various administration for both English and German speaking customers. We are currently employing for an experienced Customer Service person who can speak and write fluent English and German and has excellent administration & communication skills. Main aspects of the role will include: Responsible for the dealing with of customer orders and shipments Deal with general customer and client enquiries on a daily basis Manage the logistics process for all orders, from order entry to shipment Support the sales dept and sales team with dealing with of payments and ensuring items are shipped on time Placing purchase orders on time and accurately Liaise with all suppliers to ensure on time delivery Control the shipping and costing of customer deliveries Visit customers and exhibitions when required Prepare quotations for customers where required General administration Skills / Experience Required The Candidate must speak and write fluent German and English the employee will have strong customer service practical working experience Professional telephone manner Knowledge of Microsoft Excel and word Good attention to detail Ability to work on your own and in a team Well organised In return the employee will receive a basic salary of £17'000-£20'000 depending on experience as well as an excellent benefits package to include: Holiday, Pension, Life Insurance, Income protection, Life assurance, Health cash plan, Parking and reduced hours on a Friday. This company is also on a main bus route ..........

Full Details.... German speaking Customer Service

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Business info for the retail sector    Retail online magazine

Telecomms Customer Service Manager

Location: Basingstoke Hampshire Jobs

Key points: Could you be the Customer Service Manager that our prestigious client is looking for? As an ideal candidate the employee will have customer service practical working experience, requiredly gained within a fast paced industry. Telecomms background would be desirable. Your project management experience and a flair for planning and organising data is key to this role. the employee will be confident interfacing with internal and external customers. In this position the employee will demonstrate your excellent interpersonal, verbal and written communication skills on a daily basis. the employee will have strong PC skills. As an ideal candidate the employee will thrive under reasonable pressure, efficiently juggling different tasks and working without direction to meet customer expectations. If you have not heard from a consultant within 5 working days, assume that you have not be successful on this occasion. As an equal opportunities employer, you can be sure that the employee will always be judged on your merits alone ..........

Full Details.... Telecomms Customer Service Manager

22/07 - Customer Service Advisor    Location: Farnborough South East Hampshire ... Jobs

Key points: We are currently employing for a number of customer service advisors/ sales executive positions for one of our global clients. The successful jobseeker for this new vacancy will work within the Farnborough offices.

The successful jobseeker for this new vacancy will liaise with both internal and external customer providing excellent customer service. This could be over the phone and via email.

Skills Required
able to discuss and communicate at all levels both internal and external.
Ability to work under pressure and multitask
High attention to detail and accuracy
Self- motivated organised and confident in taking the lead where required
Sales through service attitude with proficient telephony skills
Able to self- manage and findescalation points
Ability to interact with a variety of people/departments at different levels
Ability to accurately manageand understand numerical data for quote to order process and reporting purposes
Desire to growcommercial awareness £10.26 p hour ..........

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25/07 - Customer Service and Sales Trainee Southampton    Location: Southampton South East Hampshire ... Jobs

Key points: Customer Service and Sales Trainee Southampton

No Sales or Customer Service Experience Needed

Sales and Customer Service Training Offered

Apply Today and Start Tomorrow

Bravington Capital in Southampton has multiple customer service and sales trainee openings for people that are looking to do the following:

- Work in a fun environment
- Improve your conversation discuss issues and skillto positively interact
- Learn to changeand overcome challenges
- Enhance your customer service & sales skills
- Receive recognition and earn based on your results
- Travel nationwide, Ireland and Europe
- Strengthen your organisational techniques
- Become a better leader/ team player
- Practice your public speaking

.Immediate Start + Travel Opportunities + Advancement Potential

We opened in Southampton due to high demand for our new customer acquisition process. We help match The prospective employer with the right customers by speaking with them face-to-face at events and retail locations throughout the region. In order to meet their needs, we need to grow our Customer Service and Sales Team. Some of the people that start with us this quarter will have the chance to advance and assume extra responsibility within a few months time.

.No Experience Needed.Product Training Available

No experience is necessary because we offer product-training workshops on a daily basis. We also invite top performers to attend regional seminars where they can receive advice from industry experts and build networking contacts. We are seeking to employ and looking for the right people for the vacancy so we often have selected jobseekers spend time shadowing a talented and knowledgable Customer Service and Sales Trainees in the field before making a final decision.

.Long-term and Shot-term Work Options Available

All jobseekers need to be 18 years of age or older due to the fact that you'll be dealing with and working on an independent basis and signing documents on behalf of The prospective employers. We offer the skillof flexible hours and can accommodate long and short-term working relationships. The more you put in the more you get out because earnings and growth are based on results.

.deliver your curriculum vitae (CV) to Bravington today for consideration.£16, 000 - £26, 000 p/a OTE ..........

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21/07 - Sales/Customer Service. Career path    Location: Hampshire Southampton South East ... Jobs

Key points: As a jobseeker are you looking for an opportunity to earn? Do you enjoy being on the phone using your mix of sales and customer service experience. Can you earn currently an average of A£28, 000 with a primary salary included? The bonus is uncapped so you have the opportunity to succeed in a new career where full training is given. This will be a mix of referral follow ups, account handling exisiting business, following up enquiries The leads provided are warm allowing you to build relationships with exisiting customers, referrals and previously lapsed cusotmer orders. This helps you to build your cusomter accounts and gain steady business and keepyour high earning potential. Warm calls rather than cold calls with upselling and cross selling being the main focus within the vacancy. This is a consultative sales position- NOT cold calling If you are currently working in a sales role , whether door to door field sales, customer service sales, retail sales, or telesales and feel that you need a change or a higher earning potential then send you Cv to.call sales, customer service, telemarketing, telesales, direct sales, outbound door to door graduate year out..This job was initially submitted as.www.totaljobs.com/JobSeeking/SalesCustomer-Service-Career-path_job65990426 ..........

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26/07 - Customer Service Advisor Inbound    Location: Hampshire Portsmouth South East ... Jobs

Key points: Part Time Customer Service Advisors - Temporary ongoing

We are currently employing for a number of part time Customer Service Advisors to work for a Financial Services company. The company is a expert in their field and have a modern office near Portsmouth.

This role is to give an excellent service to customers phoning the contact centre to resolve queries at the first point of contact and to make sure that customers receive a prompt and polite service.

Please note the hours of this role are -

8am - 11am AND 4pm-8pm Weekdays NO WEEKEND WORK

The Candidate will have to work both the shifts with a gap in the middle of the day so it is advisable that you be located close to Portsmouth or drive.

This will be Thirty Five hours per week in total.

The salary for this role is £8.20 per hour.

KEY RESPONSIBILITIES

- Answering a number of incoming calls promptly and in a professional manner
- Updating customer records on the internal CRM
- Assisting customers with payments
- Managing the customers' expectations
- Taking ownership for customer problems and ensuring a satisfactory conclusion for both the customer and the business
- Assisting the collections and aftersales departments during busy periods
-

Experience Required:

- Experience working within a call centre environment (required)
- Experience working within an FCA regulated business (Ideally)
- Excellent phone manner
- exemplary conversational and conversation discuss issues and skillto positively interact and negotiation skills
- The skillto stay calm, patient & polite at all times
- Able to work under pressure in a dynamic call centre environment
- skillto work independently and as part of a co-ordinated group
- Computer literate to include MS office

FPR Group is acting as an Employment organisationin relation to this vacancy. £8.20 p hour ..........

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22/07 - Customer Service Manager    Location: South East Hampshire Southampton ... Jobs

Key points: Customer Service Manager.A£35, 000 -A£40, 000K Free Parking. We are supporting a client in Southampton who are looking to recruit a talented and knowledgable Customer Service Manager.. Due to exciting growth plans they are looking to recruit a senior member to come on board and support and manage the Customer Service and Admin team..The role will involve training and developing existing staff, creating processes and implementing them across the team, managing performance and attendance and taking ownership for all recruitment within the team..Additional duties:..Managing the Customer Service Department incorporating Sales Administration.Service, Compliance and Parts Administration. Dealing with any casesof customer dissatisfaction. Managing quality of service through steady quality assessing. Creating, maintaining and publishing reports on all Customer Service KPIs. Completing steady performance reviews, setting and tracking progress against objectives and implementing training and development plans. Completing year-end performance reviews in line with current policy. Managing poor performance/attendance up to and including disciplinary and grievances. Managing holiday requests/absences and ensuring absence contingency to keepservice levels. Overseeing the recruitment of new employees, including induction training. Reviewing Health and Safety policies and ensuring they are observed. Complete Health and Safety/DSE assessments for all office based employees. Record casesof accidents/near misses reporting to RIDDOR when appropriate. Managing all business related contracts and all key company documentation. Managing all filing systems. Developing and implementing new administrative systems, such as record management, single source database and working with IT Providers/Contractors. Recording and tracking office expenditure and managing to budget. Organising the office layout and maintaining supplies of stationary and equipment. Maintaining the condition of various company facilities. Supporting divisional Directors in the management of agreementmobilisations. Organising and chairing meetings, including recording of notes and actions. Delivering presentations to Senior managers and management personnel and Customers. Attending conferences and training. Experience and Education..Educated to Degree Level/Qualifications specific to Management/Leadership (Desirable). Experience of Leading Teams within Customer Service or similar environments ideally from a service/manufacturing background.. Recruitment and Induction experience. earlier work experience of conducting reviews, 121's and setting targets. skillto be working with and communicate with all levels including Directors. Confident in presenting to Senior managers and management personnels. Competent user of Microsoft Office Applications... This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Service-Manager_job66031971 ..........

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Asda vacancies in Havant: Jobs above: 1-12 | 12 Jobs found

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