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Updated: 25/07/17


16/07 - Customer Service Supervisor Global Live Chat, W.Sussex, £20,000 + ...    Location: South East Sussex Billingshurst ... Jobs

Key points: The UK s leading SEO be located chat company, is growing fast and looking to growits team by hiring customer services professionals with proven communications skills to supervise and develop a team of international be located chat operators servicing a global customer base on-line 24/7 in 3 shifts across day/evening and night coverage. Based at their offices in Billingshurst, 4 minute walk from station on railway line from London to Bognor/Portsmouth and main A29, this role will suit organised and motivated individuals who possess superb spoken and written English skills ideally with a passion for digital platforms, social media/blogging and first class customer service. The Customer Services team is responsible for supporting the daily operations of the overseas be located chat operators, to make sure a consistent high quality of be located chat engagements. The role also involves extensive contact with customers, both for designated new clients and on-going account relationships. The job requires a flexible approach to daytime/evening and night shifts in this fast-growing and enterprising company. For further details Contact Alex Steele at Astral Recruitment ..........

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17/07 - German Speaking Customer Service    Location: South East Sussex East Brighton ... Jobs

Key points: Job Title: German Speaker - Customer Service Executive Job offer is situated in Brighton Remuneration is 17k with great benefitsThe prospective employer is a growing business who have just had their offices renovated in the centre of Brighton. This busy department needs multi-lingual customer services experts to be working with their team.The Candidate will be the first point of contact for their internal/external suppliers and customers. The department and the great customer service they deliver is a key player in the company's success. The Candidate will managea variety of administrative and operational queries both before and after a booking is made. The Candidate will also be handling an issues or queries that arise. The environment is fast paced and demanding. This role would suit a self-starter with a positive and proactive attitude to all challenges. The Candidate will thrive on delivering outstanding customer service in line with targets and love working in a multi-cultural environment. Key duties: Answer calls from customers in a professional manner whilst adhering to all SLA's Deal with all operational and administrative enquiries whether over the phone, on email or by post..Work closely with other departments to resolve customer queries swiftly and professionally. Work with the development team to assist with the testing of system advancements.This role will be dealing with German customers as well as English speaking clients and so you must be a German speaker to be considered for this role. The hours will be 7.5 hours per day on a shift pattern. The department is open from 8am - 8.30pm Weekdays and you will know your shift pattern 1 month in advance. In addition to this the employee will be asked to work 1 in 3 Saturdays or Sundays. If you speak extra languages to German and English, you may be offered a higher salary for the same role. We are seeking to employ and looking for jobseekers who can give evidence of: Working in a customer service environment previously.The Candidate must have business level, written and spoken conversation discuss issues and skillto positively interact in English and German Being confident when making decisions and problem solving skills The skillto work autonomously and as part of a co-ordinated group Being able to work under pressure Have superb attention to detail Be computer literate in Microsoft Office programmes Have a good understanding of geography and placesPlease send us our CV asap if this role sounds like something you would enjoy doing and that you have the skills to complete or call Kelly on . Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Pier Recruitment acts as a Recruitment organisationin relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. If your application is successful a consultant will be in contact with you within ..........

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Dutch Speaker Customer Service Advisor

Location: Brighton East Sussex Jobs

Key points: Dutch Speaker Customer Service Advisor £18, 000 - £19, 500 + benefits + up to 34% discount on Train Fares nb the location of this job is near Gatwick - Approx. 30 Minutes Train Journey From Brighton or Hove Station Recruiting Now special opportunity for a fluent Dutch speaker with exceptional customer service skills has arisen to work for an international. Vacancy responsibilities include: • Telephone liaison with Dutch speaking customers • Dealing with customers enquires • Being the first point of contact for customers • Providing excellent customer care from start to finish This role would ideally suit customer service professionals that have experience within a contact centre or similar environment that are fluent in Dutch and English. make an application today Join our Facebook community by clicking ‘Like’ on our About The Candidate Recruitment Ltd page & be the first to see our jobs as well plus lots of useful information about the job market, interviews and CVs Note: Due to the large volumes of applications that we receive if you have not had a response within 7 days of your application then assume that you have been unsuccessful on this occasion About The Candidate Recruitment acts as both an ‘Employment Agency’ & ‘Employment Business’ - providing office jobs across Sussex and Surrey ..........

15/07 - Customer Service Team Leader    Location: Sussex Haywards Heath South East ... Jobs

Key points: Our exclusive established and highly reputable client is seeking to recruit a Customer Service Team Leader to be working with their team. SUMMARY OF ROLE To assist and deputise for the Supervisor in supervising a customer facing team within the Department and ensure delivery of associated products PRINCIPAL RESPONSIBILITIES Assists the Supervisor in managing the day-to-day issues within their teams (both internal and Outsourcing Teams)Manages and escalates all employment related issues to the Supervisor including absence management, performance management and advice on Employment legislationAssists the Supervisor in monitoring for their team including realignment of resource as requiredConducts probationary reviews for new starters and PDRs for established staff, ensuring that team members clearly understand objectives, achievements and development plansResponsible for quality control and monitoring employee performance, providing coaching where requiredMotivates the team through the use of fair and consistent guidance and support and successful communicationMaintains an appropriate level of knowledge of all systemsIdentifies system limitations and escalates to management to contribute to future developmentDevelops and maintains positive working relationships with all internal departmentsDeals with and resolves or escalates queries from internal and external third parties where appropriate Currently working a shift pattern with hours varying between 08.00 and 08.30 start and 16.00, 16.30 or 17.00 finish with 1 hour for lunch. Weekdays. PERSON SPECIFICATION Key Skills People management or supervisory experienceCustomer services office based experienceexemplary conversational and conversation discuss issues and skillto positively interactIT literacyTime management and prioritisation skills Knowledge and Experience Good general level of education preferredoffice experience preferredExcellent verbal and written conversation discuss issues and skillto positively interactFast and accurate keyboard skillsAbility to understand a wide variety of publishers and productsAbility to cope under pressure and motivation to achieve SLAsTime management, confidentiality, diplomacy, low level decision making, organisational skills and the desire to give excellent customer service Personal Attributes Organisational skills and skillto prioritiseConfidentialityLow level decision makingFair consistentsuccessful communicator Qualifications A good secondary education is esirable with GCSE level English and MathsComputer skills including Excel / Word / Outlook - Intermediate level is a minimumprevious work practical knowledge of working in a customer service office based environment First Recruitment Services is acting as an Employment organisationfor this Vacancy ..........

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25/07 - Tesco jobs in Bognor regis

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15/07 - Customer Service Advisor    Location: Sussex Haywards Heath South East ... Jobs

Key points: The employer is a big company with lots of promotional opportunities. They are seeking to employ and looking for a well spoken customer focused person to add to ther team. Office experience is not needed experience working in sales and retail or hospitality will be considered. The Candidate may be straight of College or Uni looking for the first step in your career. There is a primary salary with a bonus of around £1800 a year paid monthly (£150) which most people achieve every month. The primary salary is reviewed at six months and increased by £1000 and then again at 12 months by another £1000 - dependant on performance, reliability and commitment. If you enjoy Customer service work, speaking to people on the phone and dealing with the public, then this could be the vacancy for you. Duties: Answering the phone calls, around 60 calls per day Speaking to customers, resolving their queries in a polite efficient manner Updating the database, actioning any requests Options Resourcing is acting as an employment Business in relation to this vacancy We contact the jobseekers who best suit the needs of The prospective employers ..........

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Tesco jobs in the area of Bognor Regis

14/07 - Customer Service Advisor    Location: South East East Sussex Jobs

Key points: The prospective employer is one of the top Ten Property Legal Companies in England and Wales. They are looking to recruit Customer Service Advisers to be working with their busy team. This position would suit a person with a background of working in a same or similar environment or with some administration experience. The Candidate will be joining a fastly expanding customer focused company which is dedicated to progressing not only the business but the people within it. This position is situated in St Leonards, close to public transport links. Full-time 37.5 hours p/w The office is open between 8.00am to 7.00pm Weekdays, 9.30am to 4.30pm on Saturday and 10.00am to 3.30pm on Sunday. The Candidate will be expected to work 5 days and no more than 37.5 hours per week on a rota basis. Duties and responsibilities: Incoming and outgoing phone calls - dealing with enquiries from estate agents, clients, solicitors, etc. deal with any queries that arise and transfer calls to relevant staff record all communications onto the case management system and alert the caser handler to any messages by email.Providing quotes to requests received by phone, e-mails or post in a timely manner and by the method requested. Enter all quotes into the case management system.General Admin duties. Person Specification: earlier work experience in an office environment would be an advantage.Knowledge of Microsoft Office, especially Word Excel and Outlook is sought.The Candidate will possess exemplary conversational and conversation discuss issues and skillto positively interact and be able to get on with diverse personalities. The Candidate will have good time management, organisational, problem-solving and multi-tasking skills.The Candidate will be confident and able to work alone or as part of a co-ordinated group. If your skills and experience fit the description above and you would like to work in a demanding role within a progressive company, make an application today We try to reply to all applications. However if you have not heard from us within 7 days you have been unsuccessful with this particular role. The Candidate are very welcome to make an application to future advertisements placed by The Sammons Group. The Sammons Group is an Employment Business and Employment organisationas defined by the EAA Regulations 2003 and we abide by the Code of Practice of our industry body (the Recruitment & Employment Confederation - REC). We are committed to helping and promoting diversity in the workplace and welcome applications from jobseekers regardless of age, belief, disability, ethnic origin/nationality, gender/gender reassignment, marital/civil partnership status, pregnancy/maternity, or sexual orientation - we recruit on the basis of talent. If you require reasonable adjustments in the recruitment process, let us know. We regret that as a recruitment consultancy we are unable to seek visas for jobseekers not holding current right to work in ..........

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French Speaking Customer Service Executive

Location: Brighton East Sussex Jobs

Key points: We are currently seeking a French speaking Customer Service Executive to join our Brighton based client, who are a growing company offering excellent opportunities for career progression. the employee will oversee all aspect of client’s orders and inquiries specifically dealing with the French speaking market. Important job duties : • Data entry, updating orders and checking their status • Dealing with client enquiries • Contacting customers to update details • Passing on leads for sales • Administration for clients accounts • Create reports • Tele-sales to lapsed clients • Filing and general office administration • Liaise with other departments The ideal candidate will have the following skills and experience: • Fluency in French and English (German would also be advantageous although not required) • A confident and professional telephone manner as well as excellent written skills • Good numeracy • Previous administration and customer service practical working experience • Able to build relationships both externally with clients and internally with other departments • Previous sales experience would be a bonus Location – Brighton Salary - £16, 000 - £18, 000 First Recruitment Services are acting as an employment agency for this vacancy ..........

15/07 - Senior Customer Service Advisor    Location: Hampshire Havant South East ... Jobs

Key points: Senior Customer Service Advisor - 12mth Fixed Term Contract

- As a jobseeker are you experienced in and committed to delivering high levels of customer service in a fast-paced sales environment?
- Have you tons of passion and energy? Super organised with great attention to detail?
- Looking for a position where you can make a real impact?

If so read on...

The Candidate & your role

The customer service team are seeking to employ and looking for a talented and knowledgable Customer Service Advisor to deliver A service to our strategic customers. The Candidate will work with some of the largest and most respected recruitment agencies in the UK.

We are seeking to employ and looking for a talented and knowledgable customer support professional to work alongside our strategic sales team, ensuring our customers and external sales team are supported in the most efficient and successful way. Providing a superior level of service and care.

You'll need have practical knowledge of working in an office based customer service role where you have delivered exceptional customer service, dealt with clients of all levels, have tons of passion and energy, be super organised with amazing attention to detail

Some of your key responsibilities

- First point of contact for client queries
- Liaising/supporting External Account Mangers
- agreementcreation and issuing
- Client training on products
- Liaises successfully with all other internal departments
- Working with the clients at renewal stage
- Generating back office stats as required including reporting on traffic remaining product availability
- Email service and agreementactivation
- agreementfulfilment
- New account setups
- Case management
- User setup and account amendments
- Technical escalation management
- Building client presentations using PowerPoint
- Ensuring SLA's are achieved
- Working towards set KPI's
- Poor response Management (via Sales)
- Flexibility to attend client meetings and give onsite training as required with adequate notice
- Dealing with Ad hoc tasks and extra duties required by the business to help ongoing and new projects.

Skills & experience required

- Track record of delivering exceptional customer service to clients in an office based customer service role
- Exceptional verbal and written conversation discuss issues and skillto positively interact
- reasonableIT skills
- Experience of working with applications such as Salesforce, Microsoft Outlook, Microsoft Excel
- Constantly seeking to improve and go the extra mile
- Great problem solving ability
- able to work on your own
- Experience of working in a team within a sales environment
- Exceptional time management and attention to detail
- The able to discuss and comm ..........

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16/07 - Swedish Speaking Customer Service    Location: Hampshire Portsmouth South East ... Jobs

Key points: This is a motivating and challenging job opportunity for individuals with a passion for the outdoors and sport - someone who has exemplary conversational and conversation discuss issues and skillto positively interact and is fluent in Swedish and English. This role will involve working in a fun fast paced environment which will involve advising, solving and communicating with customers to deliver a first class service where you will manageinbound contact from customers via email and be located chat, so confidence and experience with technology and customer service are a must. With over Ten years of trading history online The prospective employer has become the UK's #1 online retailer in its expert field and the UK s 3rd most popular online sports shop - they are now a true international eCommerce shop and a global brand delivering to over 70 countries globalwide.Reporting to the CS Team leader you will work as part of the customer services team helping, assisting and advising customers via email or the preferred communication channel requested by the customer with the highest degree of courtesy and professionalism to resolve issues. Offer alternative solutions where appropriate with the objective of ensuring customer satisfaction. The Candidate will be dealing with all the Swedish emails and assisting with English emails when required. Customer Service assistants need to be driven and highly able to work on your own with outstanding customer services skills while working well in a team sharing common goals. Strong administrative and conversation discuss issues and skillto positively interact are a must as you help customers achieve the very best shopping experience.required criteria:-Fluent in Swedish and English (both verbally and written)Strong conversation discuss issues and skillto positively interact and highly literate. The skillto deal professionally with customer situations and objections. Capable of working independently and having responsibility as an individual.Ability to work quickly and calmly under high pressure. skillto multi-task. Computer literate.Positive attitude and flexible approach to set tasks. skillto continually keepworking knowledge of all products, services and promotions.Experience within a customer service or sales environment.Flexible with hours of work (shift based role)Excellent salary & benefits on offer.Training will be provided to give you the skills, confidence and knowledge to exceed in your job. Forty hours per week on a rota based shift to cover the contact centres 7 days opening hours ( Shifts are 8 hours. Earliest start is 6am, latest finish is 10pm ). BenefitsBase salary £19.380 pa Pension scheme. Holidays - Twenty Five days + public holidays Other benefits - Employees will be entitled to the following: Discretionary Staff Discount on all products Childcare Vouchers via a salary sacrifice scheme Life Assurance Scheme (x3) Cycle To Work Scheme via salary sacrifice (upon completion of prob ..........

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16/07 - Customer Service Executive Portsmouth    Location: South East Hampshire Jobs

Key points: Main purpose of the vacancy: Planet Cruise is a expert online cruise travel organisationand we are seeking to employ and looking for people who are passionate about delivering the highest standards of service to our customers. Due to our phenomenal growth, we are seeking to growour Customer Care team. The post holder will ensure the high levels of customer service are maintained. They will managecalls and emails from customers once their booking is completed and will deal with any additions and alterations to bookings. They will communicate with sales staff and suppliers to rectify any problems which may have arisen. Experience in a similar Customer Care role or in the Travel industry is preferable. Reports to: Customer Care Team Leader Key Vacancy responsibilities: successfully fulfilling the booking once the sale has been madeAnswering customer queries by phone and emailResolving problems of customers on holidayCalming and advising customers appropriatelyHandling of customer complaintsLiaising with tour operatorsNegotiating between our customers and operatorsCompleting additions and amendments to bookingsLogging notes of all communicationAncillary Sales and seeking up-selling opportunitiesCross-selling clients to alternative holidaysIdentifying and rectifying causes of problemsTo agree any other duties or projects commensurate with the nature and grade of this post as required Personal Qualities/Skills: Strong verbal and written conversation discuss issues and skillto positively interactable to discuss and communicate successfully both internally and externally at all levelsStrong understanding of our productsBasic knowledge of cruise and skiGCSE preferences - maths and writing skillsPC literate - knowledge of Word and ExcelBasic knowledge of ABTA/ATOL regulationsProfessional natureExcellent time management skillsAbility to work under pressure and independentlyOrganisational skills and skillto multi-taskProactive & enthusiasticSupportiveTeam player Remuneration is £17, 000-19, 000 DOE Due to the number of applications only successful jobseekers will be contacted. ..........

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15/07 - Customer Service Assistant Night Work    Location: Hampshire Portsmouth South East ... Jobs

Key points: Fusion People are employing a Customer Service Assistant to work night shifts in Portsmouth, PO6This position will be working for a large facilities management company in an office covering a busy help desk within a team.Immediate starts available on a temporary six month agreementwith a strong potential of it becoming permanent.This position will involve working night shifts (between 7pm-7am) on a rolling 4 nights on and 4 nights off pattern. The successful jobseeker for this new vacancy will need to be available for these hours. The role is offering up to £8.54 per hour for the right jobseeker.Role:Working on the help desk answering incoming calls and providing customer service on multiple accountsAs this role is working on different accounts, successful jobseekers will need to be flexible, enterprising and multi qualified.Skills:Full training will be provided but earlier work experience in similar customer service roles including working in a help desk environment will be helpful For more and comprehensive information and details contact Jo Ireland at Fusion People, or make an application today. ---Fusion People are committed to promoting equal opportunities to people regardless of age, gender religion belief, race, sexuality or disability. We operate as an employment organisationand employment business.You'll find a wide selection of vacancies on our website. ..........

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Italian Customer service Advisor

Location: Brighton East Sussex Jobs

Key points: Job Title: Part-time Italian Customer Service Advisor Summary of Role: Ensuring all emails and phone calls are answered in regards to sales and customer service enquiries All advertisements translated from English to Italian. Principle Vacancy responsibilities: Ensuring all emails and responses are processed in an polite accurate manor Advertisements have been translated from English to Italian (basic knowledge of Microsoft excel required) Answering of the phone to Italian customers for both customer service and sales enquiries Dealing with all product returns in line with the Customer Services Procedure Hours: 9am - 1pm - Weekdays Salary: £16, 000 pro rata ..........

 

Tesco vacancies in Bognor Regis: Jobs above: 1-12 | 12 Jobs found

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