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Typical Job ad below for East grinstead or nearby locations (shown as example for job requirements and responsibilities):


Example vacancy only:
Customer Advisor

SALES CONSULTANTS - VARIOUS PART TIME CONTRACTS Competitive Salary - Exceeds National Minimum JOB ROLE the employee will ideally have an understanding and background of one to one customer service and selling a specialised and quality product, combined with experience of working within a retail store with pace and volume.
This brand continues to go from strength to strength, and was a great choice for anyone wanting to further their retail career by joining a stable and progressive retailer.
Please note this job for Customer Advisor was advertised some time ago and is now withdrawn.
1. A passion for achieving sales and delivering sensational customer service was a must.
2. McCarthy was like no other recruitment agency the employee will have worked with, our difference was our commitment to providing a professional and personalized recruitment service of the highest quality. Many opportunities within the organisation. Apply for this role now, find us online or call our dedicated hotline on (Apply online only):
(url removed) Facebook:
(url removed)/McCarthyRecruitment Twitter:
(url removed)/UKRetailCareers Linked-In:
(url removed)/company/mccarthy-recruitment .
(N.B. Customer Advisor is shown for research purposes only.)
* Creating a welcoming store environment for customers

* Delivering exceptional customer service encouraging repeat custom

* To seek opportunities to add on sales and cross sell products

* Help towards achieving store targets

* Maintain store and visual merchandising standards to the highest possible levels

* Ensure that product knowledge was of the highest possible level in order to drive sales IDEAL CANDIDATE
* Ideally have worked in a customer facing sales environment

* Passionate about meeting customer expectations

* Ability to meet and exceed targets

* A team player This role was being handled by McCarthy Recruitment, award winning expert retail recruitment consultancy covering the whole of the UK
Find Crawley or Tunbridge as well as East grinstead jobs on the right.


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Wickes Jobs in East grinstead


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East grinstead
Updated: 27/03/17

15/03 * - French Customer Service Representative    Location: Camberley Surrey Jobs

Key points: French Customer Service Representative Location : Camberley Salary : £23-25k + benefits My client who are based in Camberley are seeking to employ a French speaking Customer Service Representative to join their team. We are seeking to employ candidates who are able to give customers with a peerless service experience. My client are in the Insurance Industry, therefore if you have got experience working in a regulated environment it would be advantageous. The Customer Service Representative will be the first point of contact for customer enquiries, dealing with individual members, Group Administrators, Providers and Brokers to produce high-quality communicationand keepexcellent relationships. Be the primary contact for customers, GAs, providers and brokers. manageall enquiries on the phone, via email and letter. Communicate and keepexcellent interpersonal relationships with Clients, Brokers and third parties Take responsibility for ensuring that products and service delivered to the customer are appropriate to the customers need and that the customer is treated in a fair, ethical and consistent manner. Resolve complaints and service failures, and adhere to the complaints record-keeping and escalation procedures. Ensure all instructions, queries and service requests are dealt with promptly and within company specified time frames or as promised to the customer. Ensure that the above is handled accurately, aiming at zero errors. keepa very high standard of quality in terms of business integrity and the customer experience. Ensure that customer response is properly routed, and work together with the management to address areas of improvement; thus, enhancing the customer experience. Work flexibly within the team to help changing business needs. managesales calls in the absence of sales staff, obtaining enough information for a quotation or a call back. Act in a highly professional and polite manner at all times. Follow up on individual plans that have not renewed Follow up with customers/brokers on any missing information on the application Refer a friend If this job is not of interest to you, but you know a friend or colleague who might be interested if you recommend them to us and we successfully place them in a new role the employee will receive a minimum of £50 in vouchers of your choice ..........

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01/03 * - Customer Service Agent    Location: Egham Surrey Jobs

Key points: Main Purpose of role: The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of these areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are primary objectives of the role. Vacancy responsibilities will include: • Single point of contact to meet communication needs of key International customers. • Management and ownership of cases throughout their lifecycle and through to completion. • 24 x 7 x 365 shift cover. • Case diagnosis and first line qualification of issues before call out. • Ensure cases are restored for service within SLA. • Central point of contact between International customers and proAV suppliers. • Booking of engineering resource / Logistics / Travel / Critical Spares etc. • Engagement with other proAV departments. • Raising of accurate escalations in a timely manner. • Booking of preventative maintenance visits. • Weekly Touch-point meeting, reports and chairing of conference calls. • Responsible for keeping case reporting and billing systems up to date. • Raising supplier purchase orders. • Invoicing management. • Excellent customer relations and interpersonal skills. • Production of quotations. Key skills: • Accurate recording of calls and customer/contract requirements • successful action and follow-up of called for activities • A meticulous attention to detail • Administration and organisational skills • Commercial awareness • Excellent customer relations and interpersonal skills • skillto take responsibility • skillto multi task and meet SLA based deadlines • skillto work on own initiatives, whilst part of a larger service delivery team • A dedicated and flexible approach to the role extra requirements / Advantages: • Experience of incident based ticketing systems • Experience of CRM systems, (ideally Microsoft Dynamics) • Experience of SAP • Experience of working in an AV / VC technology arena • earlier customer service practical working experience ..........

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24/03 * - Customer Service Representative    Location: Kingswood Surrey Jobs

Key points: The prospective employer is a large, global Financial Services company and one of the most successful investment solution providers in the market. They are currently employing for a Pensions Associate. The job entails responding to client and member contacts in relation to the administration and servicing of their pension accounts. Vacancy responsibilities include: • Responding to schemes members, administrators and IFAs who will contact the Pensions Service Centre Helpline • Answer contacts in a friendly and professional manner. • give up-to-date information on a wide variety of subjects related to the administration of the member pensions accounts • general customer and client enquiries on processes, forms, etc. the employee will have • earlier telephone experience in a customer service environment • A passion for client service • exemplary conversational and communication and social skills • Team player who can gain the support and commitment of internal and external members, client or service partner. Excellent Opportunity ..........

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15/03 * - Customer Service Advisor    Location: Epsom Surrey Jobs

Key points: Salary: £16, 850 Type: Permanent Location: Ewell Cassidy Crane Recruitment are proud to be working in partnership with a high-tech security company, employing for an Inbound Call Handler to join their team in Ewell. called forly the role is for someone in the alarm receiving centre taking emergency alarm calls. The Candidate would need to be good at working under reasonable pressure and have a confident telephone manner. the employee will be expected to successfully calculatecalls and escalate them to the individual’s procedures, or o the emergency services where appropriate. Monday - Friday 9am to 5.30pm This job offer: • keepan excellent knowledge of, and adherence to, the company’s operational procedures. • Verify alarms to ensure that, where possible, only genuine emergencies are passed to the emergency services. • Decide on appropriate response action. • Communicate comprehensive and correct information to the organisationbest equipped to deal with it. • Bring an incident to a satisfactory conclusion and produce a written report. • give response and suggestions on improving the service. • listand write post-incident reports. Requirements: • Calm, methodical and dependable. • Level headed and courteous. • Able to take own initiative. • Computer and systems literate. • Efficient and detailed. • Communicate successfully, easily and with confidence over the telephone with users, customers and emergency services. • motivate and inspire confidence in others over the telephone. • successful handling of a wide variety of emergency situations. • Take responsibility for managing an emergency incident. Benefits: • 23 days holiday. • Discretionary bonuses. • Pension Scheme. • Share award scheme. Please apply by sending your CV as a Word Document. Cassidy Crane Recruitment Ltd are acting as an Employment organisationon behalf of our Client ..........

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27/03 - Wickes jobs in East grinstead

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06/03 * - Customer Service Administrator    Location: Crawley Jobs

Key points: Role: Customer Service Administrator Location: Crawley hours (working): Full time Salary: £18, 000 - 20, 000 - Dependant on experience Search Consultancy are currently representing a well known business whom are seeking a Customer Service Administrator. Your job duties will include being responsible for providing back of house support to the Customer Service team, the employee will be recognised as having excellent administration and organisational skills, which will be utilised to give a high level of support to the key Account Executive/Manager. Key Vacancy responsibilities:
* Responsible for day to day back of house administration for the specified account.
* Responsible for booking and managing 3rd party collections with all carriers
* Responsible for managing, making and co-ordinating deliveries for slot time customers and arranging the relevant transport in order to meet the allocated date and time
* Ensure all slot time deliveries are billed on to the relevant client
* Utilise the client hosted ticketing system to give updates on client queries within the agreed SLA
* give detailed information when requested to the nominated Account Manager
* give extra telephone support as called for
* Actively support operational change whilst successfully minimising disruption to production and service
* keepand improve performance levels to ensure that all elements of the client SLA are met
* Responsible for communicating any issues/information that may impact the delivery of service
* Work in close liaison with Customer Services, Warehouse Team Leaders and externally with customers to facilitate for smooth running of the agreement
* To carry out all activities in a manner that promotes safety to self and colleagues
* Ensure all business and individual key performance indicators are met
* Contribute actively to achieving departmental service level and targets Education and Key Skills: GCSE standard C and above Experience in Customer Services environment is desirable exemplary conversational and communication skills with the skillto liaise and communicate with all levels of colleagues and customers is called for skillto communicate successfully by letter and telephone, in order to achieve clarity amongst colleagues and for our customers. This role requires a high level of listening skills and the skillto find out relevant information. skillto prioritise and multi task. Search is an equal opportunities recruiter and we welcome applications from all suitably qualified or qualified candidates, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age ..........

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Wickes jobs in the area of East Grinstead

22/03 * - Customer Service Advisor Temporary    Location: Epsom Surrey Jobs

Key points: As a candidate, are you a firm believer in providing the highest level of customer services? Would you like to work for a leading brand name? As a candidate, are you available immediately? Lloyd Recruitment Services are excited to be working for our client, a house hold name and market leader, who are looking to strengthen their current customer service team. A champion in customer services, our client prides itself on its global reputation. Duties will include: manageinbound calls from clients ensuring a professional service is offered at all times and exceeding their expectations. Responding to inbound emails and queries. Working to deadlines and targets. Responding to 'online chat’ queries. The Successful Candidates: The successful candidate will be confident and a great communicator, with experience gained within a similar customer service role Proven skillto communicate to a high standard (both in verbally and written format).Enthusiastic and self-motivated, the employee will enjoy working within a team environment and providing a high level of customer service The prospective employer offers a friendly, motivating and welcoming atmosphere to work in, with excellent onsite facilities. For further information, send your CV. Unfortunately, due to the high volume of applications received, Lloyd Recruitment Services are only able to contact shortlisted candidates ..........

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08/03 * - Customer Service Representative    Location: Epsom Surrey Jobs

Key points: Salary: £21, 000 per year Type: Permanent Location: Epsom Cassidy Crane Recruitment are proud to be working in partnership with a well-known Financial Services company, employing for a Customer Service Representative to join their head office team in Epsom. Reporting to the Customer Services Manager, you’ll be responsible for providing excellent Customer Service and Administration Skills. The prospective employer are seeking to employ Candidates who are enthusiastic and keen to progress. The work is varied consisting of telephone and administration based work, providing first class customer service to existing customers on savings products. This job offer: • keepan up to date knowledge of all products and services offered by the company, its subsidiary and associated companies. • Answering the telephones to respond promptly, accurately and efficiently to enquiries from existing customers. • Promote the products and services offered by the company. • agree general day to day administration duties encompassing all aspects of Mortgage Accounts procedures. • Contact customers periodically regarding the services/products utilised to ensure suitability and encourage take-up of other related products. • Prepare and issue standard or dictated letter responses to savings customers as appropriate, including researching and responding to “Lost Account” enquiries. • do the cashiering function at Head Office; opening new savings accounts, closing existing savings accounts & amending existing account data. • Deal with all administrative amendments relating to both customer details and account details. • agree general day to day administration duties. • Liaise with external suppliers and keepbusiness relationships with third parties as called for. • agree any other related tasks requested by the Manager, or his/her Line Superiors. Requirements: • Graduate level. • Experience gained working in retail or office based customer service called for. • Experience of working with a bank or building society or other relevant industry highly desirable. • exemplary conversational and communication skills & telephone manner. • Great team player. Flexibility is sought, as the shifts are rostered Weekdays between the hours (working) of 8am and 6pm. There is a Saturday rota of 9am to 2pm, which will be rostered one Saturday per month. Extra pay is given. Please apply by sending your CV as a Word Document. Cassidy Crane Recruitment Ltd are acting as an Employment organisationon behalf of our Client ..........

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06/03 * - Customer Service Representative    Location: Epsom Surrey Jobs

Key points: CUSTOMER SERVICE REPRESENTATIVE Epsom Salary and benefits - Up to £21, 000.per year Thisposition is full-time comprising of 37.5 hours (working) a week, worked Weekdays on shift basis between the hours (working) of 8.00am to 6.00pm. the employee will also be expected to work 1 Saturday a month, between the hours (working) of 9.00am to 2.00pm, for which an extra allowance is paid. Key Requirements The work is varied consisting of telephone and administration based work, providing first class customer service to existing customers on savings products. Candidates will have gained at least 5 GCSEs or equivalent (grades A-C, with a minimum C grade in English and Maths. exemplary conversational and communication skills are called for, with the skillto build a rapport with customers, together with good keyboard and IT literacy (including the use of Microsoft Office, email, Word and Excel). This is an exciting and exemplary opportunity for someone seeking to employ a new and varied challenge, with at least 1 year's call handling and customer service practical working experience within the financial services sector Headstart Employment is an Equal Opportunity Employer ..........

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02/03 * - Customer Service Manager    Location: Haslemere Surrey Jobs

Key points: Customer Service Manager, Haslemere - £45-50, 000 The prospective employer, a manufacturer and marketer of luxury and fashion good based in Haslemere, is seeking a Customer Service Manager to join their busy team and be responsible for all UK distribution. The successful Customer Service Manager will be responsible for managing all aspects of our client’s customer service policies, objectives, and initiatives for the UK business. This position manages Customer Service Representatives and runs the Customer Service Department to the full satisfaction of its internal and external customers. JOB DUTIES
* Supervise a team of Customer Service Representatives
* Ensure all customer expectations are met and manage the team’s workload
* Liaise with internal departments within the UK and Europe
* Work closely with Supply Chain to ensure all deliveries are on time and accurate.
* Resolve any issues
* Maximise customer fill rates
* Participate in projects as called for (e.g. process streamlining etc)
* Contribute to roll out of EDI solutions and other automation initiatives
* Working on SAP to process and complete orders PERSONAL CHARACTERISTICS AND SKILLS
* Proven team management skills
* Strong customer service and account management background
* Customer focused multi-tasker
* Excellent communicator both written and verbal
* Flexible with “can do” attitude
* Process driven
* Experienced in SAP SD Module preferred
* Strong Word & Excel
* French / German language skills desirable Salary & Benefits
* £45-50, 000
* Weekdays 9.00-5.30
* 25 days holiday plus BHs
* Pension
* Parking If you do not hear from us within 3 days, unfortunately you have not been successful on this occasion ..........

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17/03 * - Senior Customer Service Executive    Location: Leatherhead Surrey Jobs

Key points: Senior Customer Service Executive Customer Service Executives sit within the Service Desk function of the company. This is the main entry point for most customer enquiries and point of contact for technical incidents and orders. Customer Service Executives are called for to ensure that we are customer centric and deal with all enquiries in a quick and efficient manner, whilst remaining professional and knowledgeable. Job Description: Acting as the overflow for all inbound calls via the Auto Attendant for Provisioning, Technical Support and Billing that the Customer Service Executives cannot deal with Carry out all designated Provisioning, Technical Support and Billing activities give knowledge and support to the Customer Service Executives Acting as Single Point of Contact for customer issues where applicable Raising tickets and/or tasks to the relevant teams and where appropriate Taking ownership of these and deal with from start to finish keepall relevant processes and documents that are owned by them Ensure these are always reviewed and recent or current steadyly Responsible for training any new Customer Service Executives Giving best advice and updating the customer steadyly Ensure that any issues are flagged and escalated quickly Person Specification: Competent on all Office Applications Good knowledge of CRM systems Confident dealing with external customers and suppliers Telecoms experience and knowledge skillto multi task Knowledge of WAN protocols, NAT, QoS, TCP/IP, Vlan and VPN. Knowledge of LAN- cabling, TCP/IP, DHCP, Vlan, WiFi, switches. A high level of knowledge of technical troubleshooting Good knowledge of Sage Accounts A high level of knowledge of technical troubleshooting Experience in placing orders with BT, Gamma, Daisy and Easynet Experience in ordering hardware and software for customers extra Information: Based in Leatherhead Up to £27, 000 (depending on experience) Mon – Fri, 9:00am – 5:30pm 20 Days Holiday per year (increasing to 25 after 2 years service) Contributory pension scheme Onsite parking nb; Due to the large number of applications that we receive, if you have not had a response within 7 days, assume that you have been unsuccessful on this occasion. Follow us on Twitter or join our Facebook community by clicking ‘Like’ on our Optima Recruitment Ltd page. Be the first to see our jobs as well as useful information about the job market, CVs and interviews. Optima Recruitment acts as both an ‘Employment Agency’ & ‘Employment Business’ providing recruitment services throughout Surrey ..........

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14/03 * - Customer Service Advisor    Location: Chertsey Surrey Jobs

Key points: Customer Service Advisor Chertsey, Surrey £18, 000-£18, 500 Twelve Talent are seeking to employ a Customer Service Advisor to join our client’s busy and fastly growing service desk team based in Chertsey, Surrey. As a Customer Service Advisor the employee will be the first point of contact for many consumers. Your job duties will include being responsible for scheduling calls for maintenance engineers, ensuring that jobs are allocated, completed and all parties are recent or current within specified timescales. the employee will responsible for achieving your own set targets. earlier work experience working in a help desk or call centre environment is desirable for this Customer Service Advisor position, as is a good geographical awareness and the skillto multi task. The Candidate must also have good verbal and written communication skills. In return the employer offers their Customer Service Advisors ongoing training and excellent career prospects within an exceptional work environment. This position will be on a rota in shifts from 7am-11pm, including 2 in 5 weekends If you are an experienced Customer Service Advisor with help desk or call centre experience in the Chertsey area, then make an application today or contact Leah at Twelve Talent today for more and comprehensive information and details ..........

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08/03 * - Swedish and or Norwegian Speaking Customer Service    Location: Tunbridge Wells Kent Jobs

Key points: As a candidate, are you fluent in Swedish or Norwegian, written and spoken? I have a sensational opportunity in Tunbridge Wells to use your Swedish or Norwegian and English on a daily basis in a customer service environment. The Candidate daily duties will consist of providing customer care over the phone and via email to customers based in Sweden and Norway and also managing any leads that come through that channel and passing them on to relevant sales/ account managers. The client is a fastly expanding company in Tunbridge Wells, they offer a generous basic salary, great opportunities and a friendly, positive working environment. To be considered for immediate interview, apply today ..........

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Wickes vacancies in East Grinstead: Jobs above: 1-12 | 12 Jobs found

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