Typical Job ad below for Bournemouth or nearby locations (shown as example for job requirements and responsibilities):
Example vacancy only: Case Owner - Customer Service
Caseowner - Customer Service Administrator Recruitment Company are proud to be employing on behalf of Nationwide Building Society. the employee will be expected to help; - Administration of mortgage applications. Please note this job for Case Owner - Customer Service was advertised some time ago and is now withdrawn. 1. We are currently seeking a number of Customer Service Administrators to provide Mortgage Processing Support. 2. - Provide support to customers over the telephone. Many opportunities within the organisation. The ideal candidate must have; - Excellent written and verbal communication skills. (N.B. Case Owner - Customer Service is shown for research purposes only.) - Maintain high quality customer service standards Find Blandford or Dorchester as well as Bournemouth jobs on the right.
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As well as jobs in Bournemouth find on Amber Jobs a range of vacancies such as jobs in Ringwood, jobs in Poole and Iceland Jobs in Dorchester. Also Supermarket vacancies in Wimborne.
Key points: As a candidate, are you ready to have a great conversation with our customers? If you are seeking to employ a full time, permanent Customer Service Advisor role with an November / December start, this could be the opportunity for you Job Title: Customer Service Advisors Location: Bournemouth Salary: beginning from £17, 500 + excellent benefits As a candidate, are you excited about being part of the first team in our new location in Bournemouth? As a candidate, are you seeking to employ an opportunity where a job can become a career? As a candidate, are you attracted to a culture where your professional and personal qualities are valued? We are Echo-U: an established and special company who are embarking on our next chapter as we open our amazing offices in central Bournemouth. And you can be our future if you’re a passionate, enthusiastic and positive individual with a desire to be a vital part of something fresh and new. Due to the growth of our business, we have expanded and are looking to build our first teams in Bournemouth. This is a sensational opportunity to be a key member of our Bournemouth adventure from day 1 and, as part of our original team, to motivate new colleagues as they join Echo-U. Working on behalf of a leading, global parcel courier company, as one of our Customer Service Advisors you’ll use your passion for delivering excellent customer service in a fast-paced environment to develop your own skills and keep our customers and clients happy. If you have a strong work ethic and are confident communicating with customers and colleagues both verbally and in writing, you could soon be part of our team at Echo-U. In our attractive, brand new office in the centre of Bournemouth, the employee will benefit from: - Excellent public transport links (we are just a 3-minute walk from the train station - Real progression and development opportunities (All the Team Leaders in our Newcastle head office started off as Customer Service Advisors and were promoted within 12 months) - Full-time positions available. - beginning salary of £17, 500 If you enjoy the challenge of turning a query into a compliment, are IT literate and have the skillto be patient, tactful and empathetic, we would love to hear from you To send your CV for this exciting Customer Service Advisors opportunity, click ‘Apply’ now This role may be suitable if you have earlier work experience as a Customer Support Assistant, Client Support Advisor, Sales Executive, Telesales Advisor, Admin Assistant, Office Assistant, Sales Support, Account Manager, Client Relationship Manager, Data Entry, Office Manager, sales dept and sales team Leader, Customer Service Manager ..........
Key points: Customer Service Staff to work at BournemouthWe are currently employing Ten hosts for a Customer Service position at Bournemouth station.The Breakfast box giveaway project will be starting on the 3rd of October 2017 and ending on the 5th of October 2017.We are seeking to employ and looking for happy, smiley and friendly people, with a good attitude who will be handing out the Breakfast Boxes on the trains but also collecting the rubbish.Shift type: 7 hours shift with early start from 05:45 amPay rate: £9.50 including holiday payThe Candidate will be requested to attend on Friday 29th of September or Monday 2nd of October for a general briefing. Following this project there will be high chance to continue working with us on positions such as Gateline, Customer Service Host or Train Presentation at various South Western Railways locations.Please apply for more and comprehensive information and details. ..........
Key points: Terminal Operative/ Customer Service- FULL TRAINING PROVIDED Seasonal agreementbeginning March 2018 Shift pattern including early and night shifts (min 20 hours (working)) beginning Salary from £7.20 per hour increasing to £8.30 after 12 weeks Transport is needed due to the location but staff car parking is available on site. Rock Recruitment Solutions are seeking to employ Terminal Operatives to join one of the leading UK based airport company - serving the whole community. We are seeking to employ seasonal staff to help within the terminal through the summer season and help give passengers with excellent service and experience If you have experience working within retail, hospitality, office or warehouse then your transferable skills will be suitable for the role. To be considered for the role the employee will have to have the following skills and experience: " Experience in a customer facing role " Experience of working team environment " The Candidate must be dependable and motivated with the skillto work under reasonable pressure " Flexibility, friendliness and willingness to help Your duties will include: " head on customer service " Assisting customers with disabilities adhering to health and safety regulations " Security duties " Heavy lifting Full training is given and the employee will also gain a qualification within security to use in future roles. Due to the nature of the role we ask for candidates to have NO pre booked holiday. A CRB, Security check and 5 year working history references will be undertaken and will be expected prior to you commencing work and the offer of employment will be subject to receiving this on time. If you would like more and comprehensive information and details about the Terminal Operative/ Customer Service role or to make an application send your CV, all applications will be treated in the strictest of confidence. Thank you in advance for your application ..........
Key points: Customer Service Advisor - Permanent £16, 700 p.a Bournemouth Shifts between 8am - 6pm Monday - Friday This job offer To be the first point of contact for our customers and deliver an exceptional customer experience in order to ensure they are retained and acquired. * The scope of the role is a nationwide customer and wholesaler base, across all retail service functions including; billing, correspondence, complaints and multiple contact methods ..........
Key points: mainDuties · To deliver an exceptional customer experience for all customers across all customer touch points and contact methods to ensure customers stay with our organisation as their preferred commercial retailer of choice. · agree customer switching activity for both inbound and outgoing customers in line with procedures and Service Level Agreements and ensure the transition is smooth and right first time. · Respond to each contact appropriate to the customer and flexing the approach appropriately to align with the relevant brand standards and customer segmentation. · Answer and resolve customer enquiries and complaints in an efficient, polite and professional manner, delivering exceptional customer service at all times delivering a first contact resolution service. · Liaise with other departments to facilitate seamless customer management · Data entry and systems interrogation using customer service database and customer handling software tools. · To proactively suggest changes that will result in improved customer service and satisfaction levels. · To build rapport and have the skillto changeand respond to a number of varying queries from customers and colleagues. · Process customer payment and respond to payment and bill queries right first time · keepthe customer relationship database in a timely and accurate manner to give the highest quality data which allows customer insight to be derived. · Proactively case manage customer requirements and liaise with the relevant wholesaler, account manager or agreementsupplier owner to ensure successful and timely resolution is achieved each time for our customers ..........
Key points: The prospective employer is an established company within the Bournemouth area and they are seeking to employ and looking for a Customer Service Advisor to be working with their exceptionally busy team.
The role will offer variety as the employee will be dealing with queries of a different nature each time. The Candidate ll need to offer a first class customer service each time regardless of the nature of the call. The Candidate will need to possess strong literacy and numeracy skills as well as experience in working within a dynamic environment.
This will initially be on a 3 month temporary agreementwith a view to going permanent after this period be it within this role or another position within the organisation.
Full time working hours - £8.50ph
Call Dave at our Bournemouth office today.
The Candidate can now download the Mploy App £8.50/annum ..........
Key points: Rock Recruitment Solutions are always seeking to employ people with customer service skills to work in a variety of full, part-time, long-term and short-term roles across the area. If you are immediately available and interested in temporary work in the Dorset area Contact Rock Recruitment today ..........
Key points: Do you enjoy working with customers on a daily basis whilst assisting them with their queries and providing an excellent level of service? Do you take pride in a 'job well done?' If this is you, Tate have sensational Customer Service roles available to work with a key local employer based in Westbourne paying £8.97 per hour. The Starting employment date for these positions is Monday 27th November 2017 and these roles could lead to the possibility of permanent employment. The role will involve - - Receiving inbound calls from customers in relation to their insurance policy - Administration of insurance policies - Maintaining high quality customer service standards - Working as part of a team The skills ideal for this role include - - A positive, customer focused attitude - Proven customer service background - exemplary conversational and communication skills both verbal and written - Excellent telephone manner - Accuracy and pride in their work make an application today to find out more about this exciting opportunity. Tate is acting as an Employment Business in relation to this vacancy ..........
Key points: Inbound Customer Service Advisor - £16k + (OTE £22k) Have you experience of taking inbound calls? As a candidate, are you seeking to employ a new varied role that includes some Customer Service, taking inbound calls, up -selling and general office duties? This is the perfect time to join a fastly expanding, dynamic company and be part of a successful team. This brand new opportunity offers training & support, an excellent salary and is situated in Bournemouth Town Centre. Vacancy responsibilities of the Inbound Customer Service Advisor: • Answering inbound calls from new customers • Dealing with general enquires • Up-selling • Processing orders over the phone • Build trust and rapport with customers • Meet and exceed agreed targets • Covering various office duties during quite period, such as despatch etc Personal Attributes of the Inbound Customer Service Advisor • Strong Customer Service skills, ideally within a telephone based role • Confident telephone manner • Positive and proactive attitude • Self motivated What’s in it for you? • Salary £16k + realistic OTE £22k • Weekly, monthly quarterly monetary incentives • Modern offices based a short walk from the train & bus stations • Full training programme • Holiday • Weekdays 9am to 6pm, allowing you plenty of time to unwind and recharge your batteries ..........
Have you excellent written and verbal skills in both English and Turkish?
a motivating and challenging job opportunity is now offered for a Turkish Customer Service Advisor to be working with The prospective employer's friendly team located in Poole, Dorset
Your job duties will include being responsible for assisting UK customers with technical enquiries and providing outstanding levels of service at all times.
Duties will include:
Providing customer support via multiple touch points (e.g. inbound calls, e-mail)
Accurately log customer and product information into our system
Proactively develop skills and knowledge through successful use of systems
Understanding customer care and apply to all customer touch points
Share knowledge gained with team through successful knowledge transfer
keepa high standard in personal KPI targets as defined
Resolve end customer issues ensuring the customer is satisfied and that the issue is resolved in an efficient manner
Achieve customer targets by resolving customer issues in a timely manner
Knowledge proactively shared with the business and captured in a formal manner
Job offer is situated in Poole, Dorset
Hours: Monday - Sunday, 8:00am - 9:00pm on a shift rotation (37.5 hours per week)
Remuneration is £8.21 per hour
Our aim is to respond to your application withintwo working days. However due to high volumes of jobseekers applying for positions, assume that if we have not contacted you within 7 days you have been unsuccessful for this role. We will keep your details and contact you should a more suitable position become available.
DON'T DELAY, Call, Click or Come in Today Find Success with SOS £8.21/hour ..........
Key points: Customer Service roles available working for the globals largest building society within their Bournemouth town centre office. Ongoing Starting employment dates available in 2017 with the next Starting employment dates on December 4th & 11th, Interviews taking place W/C November 27th. The role is predominatley telephone based (80%) with some administration (20%) The duties involve updating brokers, solicitors and candidates on the progress of their mortgage application. It requires liaison with other areas of the business to ensure that the application progresses smoothly. Key skills called for are a good telephone manner, the skillto work under reasonable pressure, objection handling skills and computer proficiency. This is a small call centre team so the employee will also need to be a good team player as well as have the skillto do individually. nb No sales or upselling/cross selling involved in these roles Excellent opportunity to begin your career within this company who will give full initial (1 week induction) and ongoing training in both a class room and one-to-one environment. Prior mortgage knowledge is not really necessary as the employee will be fully trained. Benefits Onsite gym available to all staff (monthly contribution), Restaurant serving freshly prepared hot and cold food, free hot/cold drinks available on all floors, car share scheme , reduced town centre parking and shower facilities. Excellent working environment, bright and spacious offices which have just been fully refurbished. These positions are initially offered on a temporary basis (3 month rolling contracts) with the potential to go permanent for strong performers. Ideally you should be able to interview immediately and start a new role within 1 week and be available for a minimum of 12 months. Excellent opportunity to then secure a permanent role with the company once you have proven yourself within the role. The normal working hours (working) are Weekdays 9.00am - 5.00pm, no shifts or weekends. beginning salary is £8.52 per hour Based in Bournemouth town centre so close to all bus routes Ongoing Starting employment dates available in 2017 with the next Starting employment dates on December 4th & 11th, Interviews taking place W/C November 20th & 27th Competencies called for - Confident communicator (telephone & F2F), skillto work under reasonable pressure, Computer literate and able to use all basic packages e.g. Word, Excel, Outlook etc. Experience - Ideally the employee will have telephony/contact centre based experience nonetheless we will also consider you if you have a background in a customer service based role. Administration experience in some form is called for along with the maincompetencies. Culture/Values - Team Player, Enthusiastic, Passionate about best practice called for skills Calls Communication Skills Contact Centre Customer Service Telephone Manner ..........
Key points: Customer Service Advisor - Bournemouth
This is a sensational opportunity to be working with a progressive company offering a great working environment, sensational benefits and a career path into bigger and better things. The prospective employer are known for looking after their staff and utilising skill sets in other areas. The successful jobseeker for this new vacancy will give excellent service and basic first line support to customers. The Candidate will ensure that you deal with customers in a friendly and professional manner as well as maintaining accuracy and providing customers with the information that they need.
Daily duties will include: Providing first line support for customers Undertaking delegated tasks by Customer Services Team Leader Ensuring that all data protection and confidentiality requirements are adhered to at all times Maintaining KPI targets and adhering to phone rotas Undertaking training and development when necessary in order to attain and keepthe required competency levels Agree Arrangements to Pay as per the Credit Management Policy Call Backs to be made on the date and time agreed with customer as promised Manage complaints according to complaints policy and Local Working Instruction
Skills Required Demonstrable experience of customer service To be confident talking to customers on the phone, objection handling where it proves necessary To be patient and calm, remaining professional throughout To have the skillto respond to customer queries in writing as well as over the phone exemplary conversational and conversation discuss issues and skillto positively interact The skillto work as part of a co-ordinated group
Remuneration is £16, 500 - £17, 000 Plus Company Benefits £16500 - £17000/annum ..........