Typical Job ad below for Cheltenham or nearby locations (shown as example for job requirements and responsibilities):
Example vacancy only: Part Time Customer Service Assistant Cheltenham
Have you proven sales experience and excellent Customer Service skills? As a candidate, are you keen to work for a well established Building Society? As a candidate, are you looking for a career with great progression and opportunities? Our Client was An established and leading Building Society and we are looking for a Customer Service Assistant to join the friendly team, based in the Cheltenham Branch. To succeed the employee will need a professional approach with Customer Service, as well as proven sales experience. Please note this job for Part Time Customer Service Assistant Cheltenham was advertised some time ago and is now withdrawn. 1. the employee will be a committed person, able to promote and sell their wide range of financial products to customers within the branch and over the telephone. 2. Ideal candidates will be educated to GCSE standard in Maths and English and also: Be hard-working committed and eager to learn Have excellent Customer Service skills, face-to-face Have recent experience within a reputable retail environment, or face-to-face sales e. Many opportunities within the organisation. travel, estate agency etc. (N.B. Part Time Customer Service Assistant Cheltenham is shown for research purposes only.) Building Society or Banking experience, including cash handling, was desirable but not required Find Gloucester or Worcester as well as Cheltenham jobs on the right.
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Key points: Language Speaking Customer Service AdvisorCheltenham£22, 000 The employer is seeking a bright and personable Candidate to be working with their fast paced friendly and enterprising office. The Candidate will be joining an expanding organisation and utilising your language skills to give an excellent service to both individuals and organisations. Fluent in one of the foreign language combinations shown below - Romanian Spanish, with another languageItalian with another languagePortuguese, with another language Key Vacancy responsibilities -.Assisting with various international processesMaintaining a professional phone enquiry serviceAssisting with the delivery of trainingA range of general administrative tasks Key Requirements - Strong conversation discuss issues and skillto positively interact, both verbal and writtenExcellent attention to detailIT literateGood organisational skills and skillto prioritise work demands, schedules and loads This is an incredible opportunity to be working with an established and leading business with an outstanding working environment and team ethic. If this sounds like the vacancy for you, or someone you know get in touch with Isobel at i2i for consideration.We like to speak to every application but due to the current financial climate this is not always possible. to make sure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days assume that you have been unsuccessful in this instance.i2i Recruitment Ltd is an established and leading independent employment organisationproviding staffing solutions across expert areas. We are a corporate member of the REC and are dedicated to give a professional quality of service to clients and jobseekers alike. ..........
Key points: Great opportunity to be working with a market leading travel company located in Cheltenham. They are currently recruiting for like-minded individuals to become part of the family. This role will suit jobseekers that have an interest in the holiday industry and would enjoy speaking to customers and helping them to plan and book their perfect holiday. earlier work experience is not necessary as long you are honest in your approach to teamwork and you have the desire to learn and give exceptional customer service..Main Vacancy responsibilities: - Deal with daily booking requests & enquiries via phone and email. - Liaise with all participants to complete bookings. - Take ownership over fact finding for more queries & work with other team members to exceed customer expectations. - Ensure that the database remains up to date & accurate. - Report daily activity to the senior members of the team. - Ad-hoc projects and admin tasks. The hours The prospective employer would like to cover are Monday - Friday, between 5pm - 10pm and Saturday & Sunday, between 9am - 10pm. They are happy for a job share as long as the hours of work are covered. If you are interested deliver your curriculum vitae (CV) ASAP outline what hours you can do. Salary - £8.50 - £9.50ph ..........
Key points: An exciting new role has just become available for someone to join a well established and thriving company based in Cheltenham. The customer services advisor resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure best resolution. Utilise excellent customer service skills and exceed customers’ expectations. Vacancy responsibilities: Deals directly with customers either by telephone, electronically or head on, walking customers through the problem solving process Responds promptly to customer enquiries (SLA : within 30 minutes reply to first call) Handles and resolves customer complaints Obtains and evaluates all relevant information to manageproduct and service enquiries Provides pricing and delivery information Performs customer verification's Sets up new customer accounts Processes orders, forms, applications and requests Organises workflow to meet customer time frames Directs requests and unresolved issues to the designated resource Manages customers' accounts and maintains financial accounts by dealing with customer adjustments Keeps records of customer interactions and transactions Records details of enquiries, comments and complaints Records details of actions taken Prepares and distribute customer activity reports Maintains customer databases Manages administration Communicates and coordinate with internal departments Follows up on customer interactions Provides 24/7 support on a rota basis Provides response on the efficiency of the customer service process and Recommends potential products or services to management by collecting customer information and analysing customer needs Preserves and grows knowledge of customer service procedures, products and services Key Competencies: Good customer service skills o good interpersonal skills o strong communication skills - verbal and written o listening skills o problem analysis and problem-solving – thinks laterally – values driven Product and services knowledge: Quality driven o attention to detail and accuracy Data collection and ordering Agile Resilient and patient Multi-tasking Quick thinking Great team worker This is a great opportunity for someone to become part of a fun and energetic team who pride themselves on Customer Service and supporting the companies internal teams. If you are seeking to employ a dynamic, busy and interesting role within Customer Service then get in touch today ..........
Just in.Ongoing temporary assignment for a talented and knowledgable customer service administrator to be working with a well-known local company.
Handling customer enquiries and forwarding on to relevant department when necessary Range of administration duties Handling inbound calls
exemplary conversational and conversation discuss issues and skillto positively interact, both oral and written IT Literate Excellent planning, prioritising and organisational skills skillto multi-task able to discuss and communicate successfully with a wide range of individuals, both internally and externally
Call Lea ASAP to discuss or deliver your curriculum vitae (CV) to the email provided.
GB Solutions are an established and leading employment organisationfor jobs in Gloucestershire and beyond. As a member of the REC, we are committed to working to the highest possible standards for jobseekers and clients.
Due to the high volume of responses that we receive for our advertisements we are unable to respond to all jobseekers. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately, you have been unsuccessful on this occasion.
Thank you for your interest and do not hesitate to send your details and CV to us again for other roles matching your skills and experience £8.00/hour + Holiday Pay ..........
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Customer Service French Speaking Temp
Location: Cheltenham Gloucestershire Jobs
Key points: My client based in Andoversford, Cheltenham is looking for a french speaking temp to make some customer service based telephone calls to french clients. This will involve calling past clients of the company. Full training on what is expected of the employee will be given but Applicants should have good customer service skills and be able to speak and understand fluent french. This is a temporary position expected to last between 1 and 2 weeks but maybe longer. Please attach a CV to all applications ..........
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Key points: JOB TITLE: Dedicated Contract.Customer Service Co-ordinator
JOB Job offer is situated in Bristol Customer Service Centre (CSC)
REPORTING TO: Customer Service Team Leader
Rotational shifts between 7am-7pm, with one in six weekends (Sat & Sun) [7.00 - 15.30 (Earlies) 8.00 - 16.30 (Mid 1) 8.30 - 17.00 (Mid 2) 10.30 - 19.00 (Lates)]
Roster for the whole year.
BRIEF DETAILS OF POSITION:
A Dedicated Contract.Customer Service Co-ordinator is necessary to be working with an established and leading Mechanical, Electrical and Fabric property maintenance company. This is a great opportunity for a Customer Service Co-ordinator to be located in Bristol.
a motivating and challenging job opportunity has arisen for a Dedicated agreementCustomer Service Centre Co-coordinator in our Bristol contact centre. This role will primarily focus on one agreementwithin the maintenance department. Acting as the main point of contact for client enquiries and the general operation of the contract.
Main responsibilities and duties will include:
Accept and input data for new work orders checkwork orders from conception to completion Understand and checkthe operational service level requirements to make sure agreementKPI s are achieved checkand update all systems involved (Client & the company s) Ensure adequate timely updates of work orders are entered against each job Coordinate agreementrequirements to make sure the helpdesk and supervisors have a clear understanding of the requirements Use of client specific software ensuring this is kept updated with the correct information Regular contact with the client to make sure they are kept informed of any issues and updates Raise purchase orders and Subcontractor PO s in accordance with company mandate procedures Deal with client and subcontractors phone queries by adopting a flexible and professional approach to all phone queries and pass on to the appropriate person checkthe queue and priorities of jobs coming through Highlight opportunities for improvement and development through the understanding of underlying patterns, trends and causes Work with the Team Leader to escalate any issues through appropriate defined processes in accordance with company procedures.
required SKILLS AND QUALIFICATIONS:
Pro-active and Flexible thinker who is able to quickly changeto changes in volume, patterns and priority levels Analytical and logical with the skillto make an application creative solutions to resource constraints Strong, polite phone manner Demonstrable commercial focus and business acumen in recommendations and decision making skillto work on own initiative and as part of a co-ordinated group Excellent verbal reasoning skills skillto multi-task and prioritise workl ..........
Key points: Meridian business Support are currently employing for a number of inbound customer service advisors. This is not a target led role, instead the highest level of customer service is necessary. Key Tasks Ensure that a prompt, friendly and helpful service is delivered to our customers.Deal with new and existing customers- building a rapport throughoutTake ownership of customer problems and where it proves necessary follow a problem through.Once a need is established- give tell on products To be considered for this role you must have. sensational conversation discuss issues and skillto positively interactCustomer service experience- preferably in a fast paced environmentMinimum 4 GCSE's (Grade C or above) or equivalent is sought.Accurate and proficient data inputting skills This is a full time, permanent role. To apply for this role send your details and CV to.Meridian Business Support is acting on behalf of The prospective employer as a Recruitment Agency. ..........
Key points: Customer Service Administrator Permanent Quedgeley Salary £16, 000 - £18, 000 (dependant on experience)
. Adecco are seeking to employ and looking for gifted individuals looking to transform their Customer focused/Administrative career within a company who develop and progress their staff
THIS IS A RARE OPPORTUNITY TO JOIN A LUCRATIVE INDUSTRY and Adecco are thrilled to be employing on behalf of our Gloucester based client in their search for an Customer Service Administrator to be working with their large team who . .
The prospective employer operates within wholesale/FMCG/distribution and represent big UK brands to high-street retailers. As an Customer Service Administrator you'll be providing vital resolutions and support to key account customers (who are businesses).
The Candidate will be handling a variety of queries (often ones you have not come across before) and will enjoy thinking on the spot and resolving issues using your imitative
Answering phone calls from business customers Handling queries using initiative and internal liaison with different departments Liaising with carriers in regards to customer delivery queries Liaising with internal teams Inputting orders onto the internal system Producing invoices Raising credit notes and arranging collection of returns Educating customers on the use of internet based ordering system Day to day filing and general office duties
This is a sensational opportunity to be working with a well-oiled machine who can offer the opportunity to grow into another department through years to come in return for your hard work and loyalty. You'll be joining a relaxed and friendly team with sensational experience and skill amongst them.
We are seeking to employ and looking for a self-confessed 'people r' who will go out of their way to make sure they give a good service. The Candidate will be a natural problem solver with initiative and a resourceful approach (ie. you will utilise internal departments' knowledge for advice and solutions). The Candidate will regard yourself as aspiring and someone who is wanting to work hard and through organic growth progress through the company.
Candidates will have some earlier phone customer service experience. Personality and aptitude is the most important quality for The prospective employer so we welcome applications from all backgrounds providing you have provided customer service via the phone within a earlier role.
The prospective employer is looking to move as quick as possible so interviews could begin circa October. Therefore, If you possess experience stated above and would like a varied position within a reputable company click apply and Trish Hughes will contact suitable jobseekers as soon as possible - keep your phone near
Adecco is an employment organisationand an ..........
Key points: We are employing for Customer Service Advisors for The prospective employer located in Gloucester. This is an inbound customer service role and you would be the face and voice, of the business for all inbound calls. The prospective employer's office is a busy, fast pace environment where employees can grow and develop within their chosen role and are rewarded with a great package and benefits. Main Vacancy responsibilities: Providing excellent customer service to our customers.Dealing with claims in the correct manner in accordance with all guidelines.indicators of fraud and using questioning techniques to decide if the claim can be progressed or needs to be referred.Dealing with conformational calls professionally and efficiently.Handling a large volume of calls to a high standard consistently.Settling and negotiating specific aspects of the claim during the initial call. Knowledge, Skills and Experience: earlier customer service experience would be an advantage.Minimum C grade in GCSE's Maths and English - or equivalent.Ability to build rapport with customers.Confident phone manner. The starting salary would be c £15-17K depending on experience. If you are interested then apply with your CV to this advert or email . Due to the high level of CV's that we receive, we will try to get back to everyone individually. If you have not heard back from us within 7-10 days then your application has not been successful on this occasion however we will keep your details on file and contact you should a suitable position become available. ..........
Key points: Juice Recruitment are delighted to be supporting a very well established and reputable company located in Gloucester with their search for Customer Service Advisor's. As a jobseeker are you looking to start your career in an office environment? As a jobseeker are you passionate about providing excellent customer service? Duties for this job will include: Answering inbound calls from new and existing customersProviding new quotes to customers for car and home insuranceAssisting customers with mid term policy adjustmentsUp-selling and cross-selling products to increase salesOffering excellent customer service at all times Person Specification: earlier customer service experienceExcellent phone mannersensational attention to detailGCSE Maths & English A-CBrilliant conversation discuss issues and skillto positively interact In return the employer offers a sensational training programme, a subsidised on-site canteen and discounted insurance products. If you are interested in this position we would love to hear from you. ..........
Key points: Customer Service Advisors - no experience necessaryLocation - Gloucester Remuneration is £15, 000- £17, 000 depending on experience.Rock Recruitment are excited to be working with one of the UK's leading insurance providers who give an award-winning, friendly and professional service to around 8 million customers. The prospective employer is currently seeking individuals who are passionate about providing excellent customer service to be working with their team in Gloucester. Direct prior experience is not necessary as you will provided with a full 4 weeks of paid initial training, as well as ongoing learning and support to make sure that you reach your potential. Applications from those who have demonstrated customer service in other roles and industries, such as retail and hospitality are encouraged to make an application.Working in a team in a enterprising call centre, your role will involve taking a variety of inbound calls from existing customers. The Candidate will be listening to customer needs, dealing with their queries and requests and identifying opportunities for upselling relevant products.If you enjoy taking the time to listen providing customer satisfaction and are seeking to employ and looking for a rewarding long-term career then this sensational opportunity is for you Key Skills and Experience: Confidence to deal with customers over the phone. earlier work experience of communicating with people at varying levels. skillto learn and develop through continuous training and support, to make sure you are providing a first class service..Ability to work as part of a successful team. Patience to listen to customers and meet their needs. Prioritisation and organisational skills to allow you to prioritise your workload in this fast-paced environment.What's in it for you?In return for your skills and experience, the employee will be rewarded with an exciting role, a competitive salary, a variety of employee benefits and a sensational opportunity to progress your career with one of the UK's leading insurance companies. They will even help you to achieve an industry recognised Chartered Insurance Institute (CII) qualification to assist your development.Employee benefits are vast, with too many to mention but they include 23 days of holiday (with opportunities to buy and sell extra days), a car lease scheme, lots of health and wellbeing benefits, social activities, a company pension a FREE Park & Ride Scheme at Elmbridge Court to get you to and from the office.Working hours of work are full time on a shift basis between 8am-8pm Weekdays and on scheduled Saturdays. Working rosters are provided in advance and there is flexibility to swap shifts with team mates to suit your lifestyle.If you would like more and comprehensive information and details regarding this role or to make an application send your CV, all jobseekers will be treated in the strictest of confidence.Thank you in advance for your applicat ..........