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Typical Job ad below for Bristol or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Coordinator

Acorn Recruitment was seeking to recruit a full time permanent Customer Services Co-ordinator on behalf of our client, a well known international organisation based in North Bristol.
-Maintain timely and successful communication with customers:
internal contacts and third parties.
Please note this job for Customer Service Coordinator was advertised some time ago and is now withdrawn.
1. Salary - £16,000 - £18,500pa (depending on experience) The successful candidate will be responsible for:
- -taking the full responsibility for all aspects of account administration, account queries and sales support.
2. -Maintain up-to-date knowledge of products, customers, processes and suppliers. Many opportunities within the organisation. -Build strong relationships with the rest of the supply chain (from buying to despatch) and work successfully with then to improve service to the customer.
(N.B. Customer Service Coordinator is shown for research purposes only.)
-Process orders and requests in line with standard procedures and proposes improvements to procedures, where possible, to improve efficiency and successfulness
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Bristol jobs
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Bristol
Updated: 23/11/17


Retail Customer Service Supervisor

Location: Bristol South West Jobs

Key points: The prospective employer is a important retail business. They currently have an opportunity for an experienced customer service supervisor for a large store in the Bristol area. The successful candidate is likely to come from a destination or out of town retail site, such as a DIY, department, electrical or larger fashion store. You'll need to have experience in retail customer service management and be open to change and coming up with your own ideas rather than just putting in place corporate procedures. Candidates without retail experience will not be considered. In addition, you'll need to have a real passion for driving customer service improvements throughout the overall business, and be able to show an ability to implement change and improvements in this area. This is a key role for our client, requiring someone who can come up with their own ideas rather than just putting in place corporate procedures. In return, along with an attractive salary, exceptional career opportunities are available with this company. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community. The Candidate should receive a form of response within 28 days of applying ..........

22/10 * - MandS Customer Service Delivery Driver HGV (Heavy Goods Vehicle) and 7.5T ...    Location: Bristol Jobs

Key points: We are seeking to employ people who possess a passion for delivering customer satisfaction, have a positive attitude and are willing to go the extra mile in order to give our customers a memorable experience. In this role the employee will work in a two-man team on a 4 on 3 off rota to deliver a first class home delivery service for our prestigious client, M&S. Delivering directly to customers ensuring a positive customer experience is delivered each time . the employee will always strive to exceed the customer expectations building an innovative, successful and respected relationship. Key Vacancy responsibilities:
* Meet and where possible exceed customer expectations in the delivery and installation/fitting of their furniture.
* Construct furniture items in customer's homes as per our customer agreementguidelines, removing waste packaging and returning it to the site for appropriate waste disposal.
* Ensure first class customer service is experienced at all times.
* Complete all internal stock transfers in order to maximise vehicle utilisation.
* Ensure all documentation is completed and returned accurately at the end of each journey.
* Adhere to specified time restrictions given under current legislation.
* Ensure correct completion of tachographs in line with legislative and company policy/procedural requirements.
* Ensure all vehicles checks are performed at the start and at the end of each journey, reporting all defects as per the current procedure.
* Drive the vehicle in a safe manner, adhering to road traffic regulations.
* Ensure the vehicle is appropriately secured at all times.
* Report any discrepancies to the Transport Supervisor as soon as they are identified. Experience and Qualifications
* exceptional communication skills targeted at handling customers head on and over the phone.
* Exceptional time management, working to tight deadlines.
* earlier work experience in assembly or fitting operations.
* Capability of working well under reasonable pressure especially in adverse situations. such as accidents or traffic jams.
* Demonstrated skillto multitask to make up for lost time in the event of delays in delivery.
* Due to the nature of the role heavy lifting is called for therefore the successful applicant must be able physically fit to safely carry and gatherfurniture in customer's homes.
* Proven skillto exhibit great attention to detail.
* A great team player.
* Full UK Driving Licence and possess a 7.5 or Class 2 licence
* In date CPC desirable nonetheless the qualification can be obtained during employment
* Ideally must hold an in date Tachograph / Digi card We really value our people and offer a friendly working environment, a focus on developing your skills and a competitive salary. Benefits include full uniform, a work mobile phone, safety equipment, driver referal scheme, access t ..........

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30/10 * - German Speaking Customer Service Advisor    Location: Bristol Jobs

Key points: Fleet Recruitment are acting as an agent on behalf of our client We have an exciting opportunity for German Speaking Customer Service Advisors to work for the M & S brand. This role is fast paced and exciting where each day is different No boring repetition of going through the motions. the employee will be working for the Marks and Spencer brand, a prestigious company where exceptional customer service is paramount.. We are seeking to employ candidates who will be the flag bearers for the brand, assisting M & S customers from all around the global with their enquiries via phone, email and webchat. This job offer Customers want to talk to people with temperament and who have great listening skills, ask the right questions and offer the solutions that leave them smiling. You'll be encouraged to be yourself in a fast-moving, fast-growing business.We have German Customers Service roles available, and we need great people who are fluent in German and English, with customer service practical working experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to help some of the global’s leading brands. The Benefits Salary in the region of £16, 500 pa Various shift patterns over a 7 day period Comprehensive training, opportunities to progress Child care vouchers Recognition schemes and discounts on top retail brands are just a few of the benefits on offer. If this is the role for you send your CV or talk to Nicky on (Apply online only) ..........

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02/11 * - CUSTOMER SERVICE    Location: Bristol Jobs

Key points: We are seeking to employ someone who has excellent customer service skills or will be able to managelots of different responsibilities Such as handing inbound and issuing outbound calls each day. the employee will be working close with speaking to the delivers about customer delivery's and collections. the employee will be expected to work within a team and enjoy helping the public with the inquiries they may have about their parcel. Skills: customer service skills computer literacy skills We have part time and full time. Full time will be between 8-7 part time will be between 4-8 ..........

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23/11 - Homebase jobs in Bristol

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24/10 * - Logistics Customer Service Operator    Location: Bristol,Bristol Jobs

Key points: The prospective employer in Avonmouth is currently looking to recruit a Logistics Customer Service Operator to join their team.*
* **Duties will include*
*
* **General administration*
*
* **Looking after multiple clients*
*
* **Booking in clients orders*
*
* **Creating orders*
*
* **Working with office and warehouse colleagues*
*
* **Dealing with courier and delivery companies*
*
* **Tracking deliveries*
*
* **Creating invoices*
*
* **Dealing with client queries and resolving any issues*
*
* **Using Microsoft systems & logistics software*
*
* **Answering telephone calls*
* **hours (working) of work are 9am – 5.30pm with an hour for lunch.*
* **Full training will be provided but excellent customer service and attention to detail is called for.*
* **Due to our clients location the employee will need to have your own transport. There is free car parking on site ..........

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Homebase jobs in the area of Bristol

30/10 * - Welsh Speaking Customer Service Adviser    Location: Bristol (County) Jobs

Key points: Fleet Recruitment are acting as an agent on behalf of our client We have an exciting opportunity for Welsh Speaking Customer Service Advisors to work for the Passport Office. This role is fast paced and exciting where each day is different No boring repetition of going through the motions. We are seeking to employ candidates who will be the flag bearers for the brand, assisting customers from all around the global with their enquiries via phone, email and webchat. This job offer Customers want to talk to people with temperament and who have great listening skills, ask the right questions and offer the solutions that leave them smiling. You'll be encouraged to be yourself in a fast-moving business.We have Welsh Customers Service roles available, and we need great people who are fluent in Welsh and English, with customer service practical working experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to help some of the global’s leading brands. The Benefits Salary in the region of £16, 500 pa Various shift patterns over a 7 day period Comprehensive training, opportunities to progress If this is the role for you send your CV or talk to Nicky on (Apply online only) ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

31/10 * - German Customer Service Advisor    Location: Bristol Jobs

Key points: German Speaking Customer Service Advisor Location - Bristol agreement- Permanent Salary - Up to £16, 500 per year hours (working) - 37.5 Shifts - 5/7 days between 7am - 7pm Monday - Sunday. Full flexibility called for Training - 2 weeks, Monday - Friday 9am- 5.30pm Starting employment date - Various Starting employment dates available This job offer Our callers want to talk to people with temperament. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business.We have a wide range of customer service advisor roles available. We need great people with customer service practical working experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to help some of the global’s leading brands. Comprehensive training, opportunities to progress, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the Worldwide leader in multichannel customer experience management.We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this since 1978, and every year we interact with more than 35% of the global population. Our philosophy is transforming passion into excellence Which brand will you represent? When Michael Marks and Tom Spencer joined forces to create M&S in 1894, not even they could have foreseen the global success story that was to unfold.M&S are one of the nation's leading sellers of clothing, food, home products, financial services - and M&S Digital, their e-commerce business, is fastly expanding too. The Candidate can follow us on: Facebook @teleperformanc UK areers Twitter @TPcareer UK AGENCIES NEED NOT APPLY ..........

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26/10 * - Outbound Customer Service Advisors    Location: Bristol Jobs

Key points: Outbound Customer Service Advisor / Telemarketing Advisor Outbound Customer Service Advisor / Telemarketing Advisor. A Bristol based call centre is seeking to employ temporary full time Outbound Customer Service Advisors / Telemarketing Advisors to work on a one month campaign beginning on 6th November and finishing 2nd December. They are operating two shift patterns Monday to Saturday 12pm - 8pm and Weekdays 9am - 5pm. The Outbound Customer Service Advisor / Telemarketing Advisor will make outbound customer service calls to people who have supported a recent coffee morning fundraising activity to check how the event went and to assist with returning donations. The Outbound Customer Service Advisor / Telemarketing Advisor will be contacting schools, businesses and individual event holders. Although initially a temporary role, the Outbound Customer Service Advisor / Telemarketing Advisor role can become a longer term role based in campaign KPI's and suitability. The Outbound Customer Service Advisor / Telemarketing Advisor will need to be bright with a passion for charity and ideally will have some call centre, customer service or outbound telesales type experience although this is not really necessary. The Outbound Customer Service Advisor / Telemarketing Advisor rate of pay is £7.50ph Proactive People is an employment organisationor employment business ..........

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26/10 * - Customer Service Representative    Location: Bristol Jobs

Key points: Have you excellent Customer Service skills and a professional telephone manner? As a candidate, are you hungry and aspiring for more success and responsibility? Do you ever feel that your current role just isn't fulfilling or rewarding enough? Well, in your new role as a Customer Service Representative working with us, this can all change as we give you as much responsibility as you can handle. This is a sensational opportunity to work alongside a team of dedicated professionals who are some of the best in their field. the employee will receive all the training you need to succeed. We are a small close-knit team that support each other like a family. As a Customer Service Representative, the employee will enjoy working closely alongside your experienced colleagues to deliver and keepthe highest levels of customer satisfaction that the industry has to provide. Our rewards often come in the form of the satisfaction that doing the job well brings. As a Flexi worker the employee will be guaranteed a minimum of 20 hours (working) per week, but will be expected work extra hours (working) when called for with reasonable notice to do so. Important job duties & Vacancy responsibilities:
* Make outgoing calls to planvehicle collection (as called for) and take inbound calls
* Deal with DVLA documentation and returns
* keepa positive and professional dEMEA (Europe, Middle East and Africa)nour
* do administrative duties in the office such as data entry, word dealing with, filing, copying and other duties associated with Copart documentation and service
* Consistently respond to customer inquiries and requests in a professional manner within company timelines
* Responsibly managebuyer payments and cash receipt documentation Copart is continually improving the Customer Experience and delivering Operational Excellence. Customer Service Centre Representative CS Representative Customer Service Centre Customer Service CS Customer Support CS Centre Call Centre Telecommunications Inbound Administration Sales Data Entry called for Requirements:
* Excellent customer service attitude and skills
* exemplary conversational and communication skills
* Professional phone manner
* Strong attention to detail
* Computer proficient Desirable Requirements:
* One year of office support experience in a customer service role
* Be able to multi-task in a fast-paced environment So, if you want:
* 28 days holiday including Bank Holidays
* Employee benefits scheme providing discounts at many high street commercial retailers
* Discounted Employee Share Purchase Plan
* Contributory Personal Pension Plan
* Childcare Vouchers
* Company Sick Pay (after qualifying period)
* Family Events …..as well as a uniform and on-going support with personal development, apply today About Our Company: Copart is one of Europe's l ..........

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22/10 * - BandQ Customer Service Home Delivery Driver HGV (Heavy Goods Vehicle) ...    Location: Bristol Jobs

Key points: Wincanton are seeking to employ experienced drivers to join the B&Q team based in Bristol. the employee will be working a 48 hour working week Tuesday - Saturday. Working as a two-man crew we are seeking to employ people who have the passion to deliver excellent Customer Service. We specialise in delivering home improvement products on behalf of the UK #39;s largest DIY commercial retailer to private households. This role is key to the success of our business and the employee will represent the face of B&Q to the customer on a daily basis. Your job duties will include being responsible for delivering exceptional levels of customer service and ensure the customer receives their deliveries in excellent condition, on time - every time. Key Vacancy responsibilities:
* give a professional driving service and meet and exceed expectations of our customers
* Accurate and efficient completion of the delivery of stock to customers and Wincanton's expectations
* Ensure correct and accurate completion of documentation in line with customer, legislative and company policies and procedures
* Responsible for the Health and Safety of themselves and others, adhering to safe working practices and the Health & Safety at Work Act, including accident, incident and damage reporting
* Ensuring compliance with Transport driving regulations and working time regulations
* Attending any relevant training as called for to ensure you stay fully equipped to do your role successfully and to assist in the development of continuous improvement Experience & Qualifications Experience and Qualifications
* The Candidate must hold a valid Class 2 / Cat C driving licence with no more than six penalty points
* The Candidate must hold an in date valid CPC licence
* The Candidate must hold an in date Digi Card
* Be smartly presented at all times and have excellent customer service skills and be detail focused
* Be flexible in relation to shifts and duties
* Be able to give a time critical delivery service in line with targets agreed with customer and Wincanton
* earlier retail and commercial driving experience is desirable
* Multi drop experience is desirable Due to the nature of the work heavy lifting is sought. It is therefore imperative that the successful applicant be physically fit. Salary and Benefits We really value our people and offer a friendly working environment, a focus on developing your skills and a competitive salary. Benefits include:
* B&Q 20% discount card (once completing satisfactory probationary)
* Employee help Programme
* Training and development opportunities including Customer Service training, management training programmes, management opportunities
* Uniform
* Recognition schemes
* Child care vouchers
* RAC discount
* Access to a company pension scheme with employer contributions and other optional schemes ..........

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23/10 * - Temporary Customer Service Adviser    Location: Bristol (PO Boxes) Bristol Jobs

Key points: Our lovely client is currently seeking a Temporary Customer Service Advisor to join their busy team in Bristol working full time Monday-Friday. Reporting To: Customer Service Manager Main Objective:
* Responsibility for delivering great service to customers and consumers via telephone and email on all matters pertaining to orders, product advice & complaints.
* Process and manage orders from receipt through to delivery. Main Vacancy responsibilities: 1. Deliver exceptional service to customers and consumers. 2. Process manual orders for customers and ensure delivery on time in full. 3. Liaise with freight forwarders to book collections, track orders and resolve any key service issues. 4. Manage customer complaints and ensure a great outcome for both our client and its customers 5. Take card payments and give account information to customers including invoice payments and credit status. 6. give product advice. Qualifications:
* Experience working in a Customer Service role. Knowledge & Experience:
* Industry experience of dealing with B2B (Business to Business) customers Skills & Competences:
* Rapport building skills via telephone and email channels
* Negotiation and dealing with customer situations
* High level of accuracy regarding data input
* Able to deal proactively with external and internal customers in a professional manner even when under reasonable pressure
* skillto assimilate new knowledge, systems and procedures quickly
* skillto prioritise workload successfully
* skillto empathise with customers and consumers across all levels and express this in a genuine manner at all times.
* Proficient in navigating computer systems, including Microsoft office and databases Personal Attributes:
* A multi tasker who thrives on fast pace, diversity and change
* Adaptable and flexible approach
* Able to work on own initiative and have confidence to make suggestions and influence change
* Team player, willing to help out others
* Organised and meticulous, taking pride in delivering a high-class service.
* Proactive at problem-solving
* Willingness to learn and progress hours (working): Monday - Friday 9am-5pm (37.5 hours (working) per week) with 30 mins for lunch Location: Bristol Benefits: Wide range of staff welfare benefits, personal and professional development, free parking If this sounds like the perfect role for you, apply today ..........

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01/11 * - Customer Service Coordinator    Location: Bristol Jobs

Key points: Customer Service Coordinator Signature Recruitment are currently seeing a Customer Service Coordinator to join a property company in Central Bristol (parking is available). Acting as the first point of contact to customers, your duties will include: • Providing excellent customer service to all new home owners, particularly during the initial stages. • Taking calls and responding to emails from customers, dealing with any queries or concerns. • Coordinating work for sub-contractors to resolve any maintenance issues. • Liaising with internal departments to give excellent customer service. • Other adhoc duties as called for. Experience and Qualifications: • Knowledge and experience in a customer service role in an office environment is called for. • Highly organised. • A positive outlook and a personable nature. • Excellent communicator with strong customer service skills. • Knowledge of the property / construction industry is desirable. This is a full time permanent position, offering between £21, 000 – 22, 000. If this could be something of interest to you make an application today Whilst we will endeavor to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities ..........

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