Typical Job ad below for Gloucester or nearby locations (shown as example for job requirements and responsibilities):
Example vacancy only: Dutch Customer Service (Conferencing)
ARE YOU FLUENT IN DUTCH AND ENGLISH? If so dont miss this sensational bilingual opportunity This role presents the opportunity to use your language skills, as you would be liaising with international clients. Working within this busy and dynamic office, the employee will be dealing with business clients on a daily basis. Please note this job for Dutch Customer Service (Conferencing) was advertised some time ago and is now withdrawn. 1. We are presenting the opportunity to work for An established and leading Global Conferencing provider within their multi-lingual Customer Service team. 2. This was an office based role dealing with inbound/outbound calls and managing the automated conference service. Many opportunities within the organisation. Above all the employee will consistently provide excellent customer service to valuable clients, and be an exceptional representative for the company. (N.B. Dutch Customer Service (Conferencing) is shown for research purposes only.) the employee will be setting up and managing be located teleconferences, from office meetings, court hearings to large business events Find Gloucestershire or Cheltenham as well as Gloucester jobs on the right.
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Jobs in Gloucester
As well as jobs in Gloucester find on Amber Jobs a range of vacancies such as jobs in Cirencester, jobs in Avon and Supermarket Jobs in Cheltenham. Also Customer vacancies in Stroud.
Key points: About This job offer What you'll be doing:.You'll be joining a small team of between 4 - 6 employees and members of the staff You'll be working up to 27 hours per week over 3 days You'll be committed to delivering a great customer experience You'll be explaining technical equipment in an understandable manner You'll be committed to offering honest advice and building a rapport with customers You'll ensure that you exceed our customers' expectations and reassure them when they're bewildered by choice You'll be working hard as part of the team in achieving demanding sales targets What you'll need - skills and experience:.You'll have earlier work experience in selling technical products to customers You'll have experience in a retail customer service orientated environment You'll have earlier work experience in dealing with customers You'll have practical experience / knowledge of some or all of our product range You'll possess strong accuracy and numeracy skills You'll possess basic computer literacy You'll be self motivated and have a can-do attitude Benefits What you'll get in return for your commitment: An attractive primary salaryStaff discountWork wear providedEmployee help ProgrammePrivate Healthcare Options About The Company Where you'll be working: Machine Mart are the UK's leading expert retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over Thirty Five years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website: ..........
Key points: JOB TITLE: Dedicated Contract.Customer Service Co-ordinator
JOB Job offer is situated in Bristol Customer Service Centre (CSC)
REPORTING TO: Customer Service Team Leader
Rotational shifts between 7am-7pm, with one in six weekends (Sat & Sun) [7.00 - 15.30 (Earlies) 8.00 - 16.30 (Mid 1) 8.30 - 17.00 (Mid 2) 10.30 - 19.00 (Lates)]
Roster for the whole year.
BRIEF DETAILS OF POSITION:
A Dedicated Contract.Customer Service Co-ordinator is necessary to be working with an established and leading Mechanical, Electrical and Fabric property maintenance company. This is a great opportunity for a Customer Service Co-ordinator to be located in Bristol.
a motivating and challenging job opportunity has arisen for a Dedicated agreementCustomer Service Centre Co-coordinator in our Bristol contact centre. This role will primarily focus on one agreementwithin the maintenance department. Acting as the main point of contact for client enquiries and the general operation of the contract.
Main responsibilities and duties will include:
Accept and input data for new work orders checkwork orders from conception to completion Understand and checkthe operational service level requirements to make sure agreementKPI s are achieved checkand update all systems involved (Client & the company s) Ensure adequate timely updates of work orders are entered against each job Coordinate agreementrequirements to make sure the helpdesk and supervisors have a clear understanding of the requirements Use of client specific software ensuring this is kept updated with the correct information Regular contact with the client to make sure they are kept informed of any issues and updates Raise purchase orders and Subcontractor PO s in accordance with company mandate procedures Deal with client and subcontractors phone queries by adopting a flexible and professional approach to all phone queries and pass on to the appropriate person checkthe queue and priorities of jobs coming through Highlight opportunities for improvement and development through the understanding of underlying patterns, trends and causes Work with the Team Leader to escalate any issues through appropriate defined processes in accordance with company procedures.
required SKILLS AND QUALIFICATIONS:
Pro-active and Flexible thinker who is able to quickly changeto changes in volume, patterns and priority levels Analytical and logical with the skillto make an application creative solutions to resource constraints Strong, polite phone manner Demonstrable commercial focus and business acumen in recommendations and decision making skillto work on own initiative and as part of a co-ordinated group Excellent verbal reasoning skills skillto multi-task and prioritise workl ..........
Key points: Meridian business Support are currently employing for a number of inbound customer service advisors. This is not a target led role, instead the highest level of customer service is necessary. Key Tasks Ensure that a prompt, friendly and helpful service is delivered to our customers.Deal with new and existing customers- building a rapport throughoutTake ownership of customer problems and where it proves necessary follow a problem through.Once a need is established- give tell on products To be considered for this role you must have. sensational conversation discuss issues and skillto positively interactCustomer service experience- preferably in a fast paced environmentMinimum 4 GCSE's (Grade C or above) or equivalent is sought.Accurate and proficient data inputting skills This is a full time, permanent role. To apply for this role send your details and CV to.Meridian Business Support is acting on behalf of The prospective employer as a Recruitment Agency. ..........
Key points: Customer Service Administrator Permanent Quedgeley Salary £16, 000 - £18, 000 (dependant on experience)
. Adecco are seeking to employ and looking for gifted individuals looking to transform their Customer focused/Administrative career within a company who develop and progress their staff
THIS IS A RARE OPPORTUNITY TO JOIN A LUCRATIVE INDUSTRY and Adecco are thrilled to be employing on behalf of our Gloucester based client in their search for an Customer Service Administrator to be working with their large team who . .
The prospective employer operates within wholesale/FMCG/distribution and represent big UK brands to high-street retailers. As an Customer Service Administrator you'll be providing vital resolutions and support to key account customers (who are businesses).
The Candidate will be handling a variety of queries (often ones you have not come across before) and will enjoy thinking on the spot and resolving issues using your imitative
Answering phone calls from business customers Handling queries using initiative and internal liaison with different departments Liaising with carriers in regards to customer delivery queries Liaising with internal teams Inputting orders onto the internal system Producing invoices Raising credit notes and arranging collection of returns Educating customers on the use of internet based ordering system Day to day filing and general office duties
This is a sensational opportunity to be working with a well-oiled machine who can offer the opportunity to grow into another department through years to come in return for your hard work and loyalty. You'll be joining a relaxed and friendly team with sensational experience and skill amongst them.
We are seeking to employ and looking for a self-confessed 'people r' who will go out of their way to make sure they give a good service. The Candidate will be a natural problem solver with initiative and a resourceful approach (ie. you will utilise internal departments' knowledge for advice and solutions). The Candidate will regard yourself as aspiring and someone who is wanting to work hard and through organic growth progress through the company.
Candidates will have some earlier phone customer service experience. Personality and aptitude is the most important quality for The prospective employer so we welcome applications from all backgrounds providing you have provided customer service via the phone within a earlier role.
The prospective employer is looking to move as quick as possible so interviews could begin circa October. Therefore, If you possess experience stated above and would like a varied position within a reputable company click apply and Trish Hughes will contact suitable jobseekers as soon as possible - keep your phone near
Adecco is an employment organisationand an ..........
Key points: Juice Recruitment are delighted to be supporting a very well established and reputable company located in Gloucester with their search for Customer Service Advisor's. As a jobseeker are you looking to start your career in an office environment? As a jobseeker are you passionate about providing excellent customer service? Duties for this job will include: Answering inbound calls from new and existing customersProviding new quotes to customers for car and home insuranceAssisting customers with mid term policy adjustmentsUp-selling and cross-selling products to increase salesOffering excellent customer service at all times Person Specification: earlier customer service experienceExcellent phone mannersensational attention to detailGCSE Maths & English A-CBrilliant conversation discuss issues and skillto positively interact In return the employer offers a sensational training programme, a subsidised on-site canteen and discounted insurance products. If you are interested in this position we would love to hear from you. ..........
Key points: Omega Resource Group are currently employing for Customer Service Advisors to work in a dynamic customer service centre based near Gloucester. This will be on a long term basis with permanency viable for those that excel.
We are seeking to employ and looking for confident people with good IT skills and an outgoing personality, who are able to give our customers with the very best customer service. Customer Service experience would be an advantage but we have a comprehensive ongoing training programme so not a necessity. Product knowledge not necessary as we will have fun teaching you
Desirable Skills: -Communication -Customer Retention -Customer Service -Sales
As a Customer Service Advisor Your job duties will include being responsible for delivering an excellent service to all customers by answering phones, providing customer information handling transactions, managing customer access, responding to sales enquiries and dealing with customer complaints.
The Candidate must be flexible in the hours you can work as the Contact Centre is open 7 days a week. Your hours will include some weekends and evenings.
Good rates of pay with a weekly bonus program. Generous Staff discount. Social Events. Buzzing workplace.
The Candidate must be available to start on the 17th October to commence full training
This could be the start of a career in an industry that is secure stimulating and fun
Omega Resource Group Ltd is acting as an Employment Business in relation to this vacancy £8.60/hour bonus ..........
Key points: Customer Service Advisors - no experience necessaryLocation - Gloucester Remuneration is £15, 000- £17, 000 depending on experience.Rock Recruitment are excited to be working with one of the UK's leading insurance providers who give an award-winning, friendly and professional service to around 8 million customers. The prospective employer is currently seeking individuals who are passionate about providing excellent customer service to be working with their team in Gloucester. Direct prior experience is not necessary as you will provided with a full 4 weeks of paid initial training, as well as ongoing learning and support to make sure that you reach your potential. Applications from those who have demonstrated customer service in other roles and industries, such as retail and hospitality are encouraged to make an application.Working in a team in a enterprising call centre, your role will involve taking a variety of inbound calls from existing customers. The Candidate will be listening to customer needs, dealing with their queries and requests and identifying opportunities for upselling relevant products.If you enjoy taking the time to listen providing customer satisfaction and are seeking to employ and looking for a rewarding long-term career then this sensational opportunity is for you Key Skills and Experience: Confidence to deal with customers over the phone. earlier work experience of communicating with people at varying levels. skillto learn and develop through continuous training and support, to make sure you are providing a first class service..Ability to work as part of a successful team. Patience to listen to customers and meet their needs. Prioritisation and organisational skills to allow you to prioritise your workload in this fast-paced environment.What's in it for you?In return for your skills and experience, the employee will be rewarded with an exciting role, a competitive salary, a variety of employee benefits and a sensational opportunity to progress your career with one of the UK's leading insurance companies. They will even help you to achieve an industry recognised Chartered Insurance Institute (CII) qualification to assist your development.Employee benefits are vast, with too many to mention but they include 23 days of holiday (with opportunities to buy and sell extra days), a car lease scheme, lots of health and wellbeing benefits, social activities, a company pension a FREE Park & Ride Scheme at Elmbridge Court to get you to and from the office.Working hours of work are full time on a shift basis between 8am-8pm Weekdays and on scheduled Saturdays. Working rosters are provided in advance and there is flexibility to swap shifts with team mates to suit your lifestyle.If you would like more and comprehensive information and details regarding this role or to make an application send your CV, all jobseekers will be treated in the strictest of confidence.Thank you in advance for your applicat ..........
Key points: Dutch Speaking Customer Service Expert Gloucester Salary: up to £18, 000 - £19, 000 If you’re seeking to employ a job role where you can use your languages, enjoy a motivating work environment AND do something meaningful, you’ve come to the right place. Our Client is a leading Technology company, they excel in providing ground-breaking technologies to a range of business customers. The Customer Service team is called for to this company’s dedication to providing a sensational level of service to its customers. the employee will have the opportunity to use your languages and build your client relationship skills with a variety of diverse customers across the global. The technology industry is moving faster than any other, so the employee will be challenged in an ever changing, exciting work environment. the employee will be professional, energetic and positive with a real passion for customer service and interaction. The Candidate must have: • Fluency in Dutch and English • Professional customer service practical working experience, preferably over the phone • A clear, express telephone manner • exemplary conversational and communication skills • Proven skillto use your own initiative and work well under reasonable pressure • Strong organisational abilities This is a full-time, permanent position working Weekdays on a flexible slight shift pattern. Ideal for those with an enthusiasm for customer service and the desire to be a part of something revolutionary, in this position the employee will have the opportunity to contribute to the advancement of technology, and an opportunity to build your own future. If you feel this could be the opportunity for you, email your CV to us directly, or for further information on the role Contact us on (Apply online only) ..........
Key points: Contact Centre Partners (CCP) is a expert recruitment consultancy that provides permanent, interim and temporary staffing solutions within customer contact. We are delighted to be working with the employer in Gloucester employing for several Customer Service Advisors to be working with their growing team. What you'll be doing: Manage the commencement of claims, Ensure the customer's requirements and expectations are understood give guidance to customers and where possible, Ensure that claims are handled in the correct manner according to FCA guidelines, policy cover and legal liability, Protect claims cost give first class customers service, findthe indicators of fraudUtilise investigation techniques to decide if the claim can be progressed to payment or repudiation Take ownership of complaints, Refer claims as necessary. required skills: Strong verbal conversation discuss issues and skillto positively interact, Working within a fast-paced customer service environment, No less than 4 GCSE's or equivalent is soughtAbility to resolve problems and make decisions, Ability to correctly input and read data. If you feel you possess the relevant skills and experience stated above, apply through the links provided. ..........
Key points: We are employing for Customer Service Advisors for The prospective employer located in Gloucester. This is an inbound customer service role and you would be the face and voice, of the business for all inbound calls. The prospective employer's office is a busy, fast pace environment where employees can grow and develop within their chosen role and are rewarded with a great package and benefits. Main Vacancy responsibilities: Providing excellent customer service to our customers.Dealing with claims in the correct manner in accordance with all guidelines.indicators of fraud and using questioning techniques to decide if the claim can be progressed or needs to be referred.Dealing with conformational calls professionally and efficiently.Handling a large volume of calls to a high standard consistently.Settling and negotiating specific aspects of the claim during the initial call. Knowledge, Skills and Experience: earlier customer service experience would be an advantage.Minimum C grade in GCSE's Maths and English - or equivalent.Ability to build rapport with customers.Confident phone manner. The starting salary would be c £15-17K depending on experience. If you are interested then apply with your CV to this advert or email . Due to the high level of CV's that we receive, we will try to get back to everyone individually. If you have not heard back from us within 7-10 days then your application has not been successful on this occasion however we will keep your details on file and contact you should a suitable position become available. ..........
Key points: Omega Resource Group are currently employing for Customer Service Advisors to work in a busy customer service centre based near Gloucester. This will be on a long term basis with permanency viable for those that excel with large bonus earning opportunities. We are seeking to employ confident people with good IT skills, and an outgoing temperament, who are able to give our customers with the very best customer service. customer service practical working experience would be an advantage but we have a comprehensive ongoing training programme so not a necessity. Product knowledge not necessary as we will have fun teaching you Desirable Skills: -Communication -Customer Retention -Customer Service -Sales As a Customer Service Advisor Your job duties will include being responsible for delivering an excellent service to all customers by answering telephones, providing customer information, handling transactions, managing customer access, responding to sales enquiries and dealing with customer complaints. The Candidate must be flexible in the hours (working) you can work as the Contact Centre is open 7 days a week. Your hours (working) will include some weekends and evenings. Good rates of pay with a weekly bonus scheme. Generous Staff discount. Social Events. Buzzing workplace. The Candidate must be available to start on the 28th November to commence full training This could be the start of a career in an industry that is secure stimulating and fun Omega Resource Group Ltd is acting as an Employment Business in relation to this vacancy ..........
Key points: We are currently seeking to employ Spanish Speaking Customer Service Administrators to work in Gloucester. • Working in a fast-paced office environment as part of a small customer service team the role will involve responding to customer queries. • Most queries come in via email although there may be the occasional telephone call • the employee will must be flexible with your working hours (working) between Saturday, Sunday, Monday, Tuesday & Wednesday • the employee will need excellent written and verbal communication skills and the skillto use MS Outlook and construct well written emails. • the employee will also need initiative to deal with questions as they arise. • earlier office experience is not always called for nonetheless the employee will be able to showstrong customer service skills and a bubbly, confident temperament. • the employee will need to be able to communicate professionally with people at all levels. • This is a great opportunity to gain office experience with a send thinking progressive company. • This is a temporary agreement Please send CV and details to the email address below. One to One Recruitment are acting as an employment business for this recruitment. Due to the high volume of applications we receive for our job adverts we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion. Thank you for your interest and do not hesitate to send your details and CV to us again for other roles matching your skills and experience. One To One Recruitment are a privately owned independent Recruitment solutions provider, we act as an employment organisationfor permanent recruitment and as an employment business for temporary recruitment. Our service is a free and privateservice to work seekers ..........