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Typical Job ad below for Gloucester or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Swedish Speaking Customer Service (Conferencing)

ARE YOU FLUENT IN SWEDISH AND ENGLISH? If so don’t miss this sensational bilingual opportunity This role presents the opportunity to use your language skills, as you would be liaising with international clients We are presenting the opportunity to work for An established and leading Global Conferencing provider within their multi-lingual Customer Service team.
the employee will be setting up and managing be located teleconferences, from office meetings, court hearings to large business events.
Please note this job for Swedish Speaking Customer Service (Conferencing) was advertised some time ago and is now withdrawn.
1. Working within this busy and dynamic office, the employee will be dealing with business clients on a daily basis.
2. Above all the employee will consistently provide excellent customer service to valuable clients, and be an exceptional representative for the company. Many opportunities within the organisation. This was a very stable and successful company, who are excellent to work for, and stronger than ever during the current economic climate.
(N.B. Swedish Speaking Customer Service (Conferencing) is shown for research purposes only.)
This was an office based role dealing with inbound/outbound calls and managing the automated conference service
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Gloucester
Updated: 11/12/16


05/12 * - Customer Service Advisor    Location: Gloucester Jobs

Key points: We are seeking to employ a Customer Service Advisor to join our client based in Gloucester. The role includes the following duties:
* Answering inbound calls and dealing with customer queries. *Building customer relationships *Liaising with technicians
* Data Entry
* Replying to written correspondences, I.e. email and post. The prospective employer is seeking to employ the following skills an attributes:
* Strong and confident interpersonal skills
* Excellent organisation and work planning skills
* IT skills, Microsoft office This job offer is paying £8 per hour, this role has the possibility of going permanent and paying up to £20, 000 p/a Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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24/11 * - Customer Service Advisor (FNOL)    Location: Gloucester Gloucestershire Jobs

Key points: Customer Service Advisor – Gloucester Salary £15, 000 - £17, 000 DOE Excellent company offering great opportunities for Customer Service Advisors, in return the employee will benefit from career prospects, free parking & subsidised canteen along with other company benefits the employee will need earlier telephone based customer service / call centre skills & enjoy liaising with clients. The successful applicant will manage the commencement of claims ensuring the customer requirements and expectations are properly framed and understood. Providing guidance to customers on key components of the purchased product as well as helping to influence customer decisions to protect claims cost and where possible provides a one stop shop. Vacancy responsibilities: -
* give excellent customer service to external and internal customers
* Deal with claims in the correct technical manner in accordance with policy cover, legal liability and departmental, ABI and FCA guidelines
* Answer queries from all third parties involved in any claim
* To be able to influence the customer in various decision making processes
* Be able to highlight the indicators of fraud and use questioning techniques to decide if the claim can be progressed or needs to be referred
* Have a flexible approach to meet the needs of the customer and the requirements of the department
* skillto deal with confrontational calls professionally and efficiently
* Able to managea large volume of calls to a high standard consistently
* To be able to settle and negotiate specific aspects of the claim during the initial call Skills/Requirements: -
* skillto build good customer relationships
* High standards of customer care
* Excellent telephone manner
* Good listening skills
* skillto communicate well at all levels
* Competent using a computer This role will involve shift work, working a 35-hour week over 5 days and the employee will be asked to work either a Saturday or Sunday every week. The shifts will occur between the hours (working) of 7am-11pm, 4 weeks’ notice of your working week will be provided. Starting employment date for this job vacancy offer will be 16th January 2017. GB Solutions are a leading employment organisationfor jobs in Gloucestershire and beyond. As a member of the REC we are committed to working to the highest possible standards for candidates and clients. Due to the high volume of responses that we receive for our advertisements we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion. Thank you for your interest and do not hesitate to send your details and CV to us again for other roles matching your skills and experience ..........

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06/12 * - Customer Service Advisor    Location: Gloucester Jobs

Key points: We are seeking to employ a Customer Service Advisor to join our client based on the outskirts of Gloucester. The role includes the following duties:
* Answering inbound calls and dealing with customer queries. *Building customer relationships *Liaising with technicians
* Data Entry
* Replying to written correspondences, I.e. email and post. The prospective employer is seeking to employ the following skills an attributes:
* Strong and confident interpersonal skills
* Excellent organisation and work planning skills
* IT skills, Microsoft office This job offer is paying £8 per hour. If you are interested Contact us directly on (Apply online only) or email your CV to (url removed) Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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24/11 * - Customer Service Advisor    Location: Gloucester Jobs

Key points: Position: Customer Service Advisor Location: Gloucester Salary: £15, 000 - £17, 000 DOE + benefits The prospective employers Customer Service Advisors are the face and the voice of their business when it comes to dealing with their customers. Working in a fast paced, modern and lively contact centre environment our clients Advisors deal directly with inbound calls from customers about insurance products that they offer in partnership with the major national charity. So that's no cold calling people, just giving sensational customer service for those who call you for your help with their insurance needs. Dealing with both new and existing customers the employee will be friendly, engaging and know what your customers need putting them at the centre of all that you do. This means that you'll have a natural flair for asking the right questions, building rapport with all types of people and a confident approach. Main Vacancy responsibilities:
* Taking inbound calls from both existing and new customers and providing the best customer service to them
* Advising on the best insurance products for the customer
* Building rapport and understanding the customer's needs Skills and Experience:
* Strong verbal communication skills
* Experience working in a fast paced customer service environment
* Insurance industry experience is an advantage and not called for
* skillto resolve problems and make decisions
* Keyboard proficiency and skillto correctly input and read data is called for What's in it for you?
* In-house paid training on everything you need to know so that you can be the best that you can be
* A beginning salary of between £15, 000 and £17, 000 depending upon your experience. If you start on less than £17, 000, through our clients competency related pay scheme, your salary could rise to £17, 000 in just 18 months
* A FREE Park & Ride Scheme to get you to and from the office
* The Candidate can lease a car at a discounted rate through your monthly pay
* 23 days holiday a year, with flexible benefits allowing the buying and selling of up to 5 days
* Company bonus annually
* An intranet on your desktop with access to online discounts with major commercial retailers, restaurants and gyms, plus much more If you would like more and comprehensive information and details regarding this role or to make an application send your CV, all candidates will be treated in the strictest of confidence. Thank you in advance for your application ..........

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11/12 - Morrisons jobs in Gloucester

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21/11 * - Customer Service Advisor    Location: Gloucester Jobs

Key points: We are seeking to employ Full Time Customer Service Advisor's working 35 hours (working) a week split over 5 shifts. Monday - Friday 8am - 8pm Saturday - 9am to 4pm (approx. 2 in 4) Customer Service Advisors are the face and more importantly, the voice of the business when it comes to dealing with customers. Working in a fast paced, modern and lively contact centre environment our Advisors deal directly with inbound calls from customers about insurance. So that’s no cold calling people in the comfort of their homes, just giving sensational customer service for those who call you for your help with their insurance needs. Dealing with both new and existing customers our Advisors are friendly, engaging and know what our customers need putting them at the centre of all that we do. This means that you’ll have a natural flair for asking the right questions, building rapport with all types of people and a confident approach. Important job duties It’s about taking calls from customers, so the employee will be someone who cares about each customer and understands what they need and how you can best assist them individually. temperament and a natural rapport are important for dealing with different people. Ideally the employee will have a background in customer service, or related customer facing skills, that you can demonstrate during the assessment centre and tell us how you go about building rapport and delivering excellent customer service. • To accurately managenew business, renewal enquiries and quotations • To accurately managenew business, renewal enquiries and quotations to satisfy customer needs in line with agreed Company quality and quantity objectives • To convert new business and renewal quotations in line with agreed Company sales objectives • Operate within the powerlimits and meet all compliance requirements • To actively participate in steady 1 to 1s with team leader discussing your own progress, training & development needs • To ensure fair treatment of customers is integral to the operation of area of responsibility, and that successful education, analysis and monitoring takes place so that prompt action can be taken to ensure compliance • Strong verbal communication skills are called for • skillto listen, build rapport, empathise, summarise and express • skillto resolve problems and make decisions is called for • Knowledge of Insurance Principles & practices would be desirable • Practical experience of working in a customer focussed environment is preferable • Keyboard proficiency and skillto correctly input and read data is called for This is a permanent agreementOne to One Recruitment are acting as an employment organisationfor this recruitment ..........

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Morrisons jobs in the area of Gloucester

25/11 - Customer Service Advisor    Location: South West Gloucester Gloucestershire ... Jobs

Key points: Position: Customer Service Advisor

Job offer is situated in Gloucester

Remuneration is £15, 000 - £17, 000 DOE + benefits

The prospective employers Customer Service Advisors are the face and the voice of their company and business when it comes to dealing with their customers.

Working in a fast paced modern and lively contact centre environment The prospective employers Advisors deal directly with inbound calls from customers about insurance products that they offer in partnership with the major national charity. So that's no cold calling people, just giving sensational customer service for those who call you for your help with their insurance needs.

Dealing with both new and existing customers the employee will be friendly, engaging and know what your customers need putting them at the centre of all that you do. This means that you'll have a natural flair for asking the right questions, building rapport with all types of people and a confident approach.

Main Vacancy responsibilities:
Taking inbound calls from both existing and new customers and providing the best customer service to them
Advising on the best insurance products for the customer
Building rapport and understanding the customer's needs

Skills and Experience:
Strong verbal conversation discuss issues and skillto positively interact
Experience working in a fast paced customer service environment
Insurance industry experience is an advantage and not required
skillto resolve problems and make decisions
Keyboard proficiency and skillto correctly input and read data is sought

What's in it for you?
In-house paid training on everything you need to know so that you can be the best that you can be
A starting salary of between £15, 000 and £17, 000 depending upon your experience. If you start on less than £17, 000, through The prospective employers competency related pay scheme, your salary could rise to £17, 000 in just 18 months
A FREE Park & Ride Scheme to get you to and from the office
The Candidate can lease a car at a discounted rate through your monthly pay
23 days holiday a year with flexible benefits allowing the buying and selling of up to 5 days
Company bonus annually
An intranet on your desktop with access to online discounts with major retailers, restaurants and gyms, plus much more

If you would like more and comprehensive information and details regarding this role or to make an application send your CV, all jobseekers will be treated in the strictest of confidence.
Thank you in advance for your application. £15k - £17k pa + DOE + benefits ..........

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02/12 * - Customer Service Representative    Location: Gloucester Gloucestershire Jobs

Key points: Amazing brand new vacancy Location: Gloucester Job Type: Temporary to Permanent Salary: 14, 000 - 19, 500 Role: Customer Service Representative As a Customer Service Representative the employee will managecustomer calls, ensuring that all relevant information to understand the customer's circumstances and nature of their request is captured, recorded and handled appropriately to allow fulfilment within contractual agreements. Vacancy responsibilities •All calls received are handled appropriately in line with and met the requirements of the call quality framework •Demonstrate excellent customer skills including: rapport building, active listening and appropriate use of questions to fully understand each customers individual circumstances •Deliver the right outcome for the customer by following client specific instructions and adhering to best practise guidelines •All information provided to customers is correct and customers are fully aware of the next steps •Achieving and maintaining competence in line with the training and competence scheme, successfully completing reaccreditation when processes are changed •Fully participate in training and coaching sessions to ensure that own knowledge of vehicle related enquires, processes and procedures is up to date •Work with line manager to ensure that any individual soft skill or knowledge gaps identified through call monitoring, complaints or errors are closed within an appropriate timeframe •Ensure that appropriate records are maintained of every call received so that audit trails for each job received are complete and include correct vehicle registration mark and up to date customer contact details •Where requests require hand off to another team for fulfilment, ensure that all relevant information is captured to allow request fulfilment •Any unresolved customer complaints or grumbles are escalated appropriately •Actively engage in team meetings to help findprocess improvements that enhance customer experience •Adhere to shifts allocated by resource planning or when swapping shifts, that the approved shift swap process is followed •Flexibility to help business needs in a 24/7 environment, supporting other teams when called for Entry Requirements •Minimum of 5 GCSEs, must include English and Maths (Grade C or above) •Experience in a busy contact centre environment preferred •exemplary conversational and communication and relationship building skills •Experience of using computer software packages, including word and excel Shifts Available 07:00-19:00 or 19:00-07:00 on a 4 on 4 off shift rotation. Apply right here right now ..........

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14/11 * - Customer Service Advisor    Location: Gloucester Gloucestershire Jobs

Key points: Customer Service Advisor – Gloucester Salary £15, 000 - £17, 000 We are really d to be working with a leading UK insurance provider who are looking to take on Customer Service Advisors. the employee will be working in a fast paced, modern and lively contact centre, dealing directly with inbound calls from customers in regards to the insurance products offered. There is no cold calling involved in this role, it’s just giving sensational customer service for those who call you for your help with their insurance needs. the employee will be speaking with both new and existing customers being friendly and engaging, putting the customer’s needs at the centre of everything you do. We are seeking to employ natural flair to ask the right questions, be able to build rapport with all typed of people and have a confident approach. Key responsibilities: Taking calls from customers, being someone who cares about each individuals need and being able to assist those needs. temperament and a natural rapport are important for dealing with different people. Ideally the employee will have a background in customer service, or related customer facing skills which the employee will demonstrate throughout the interview stage.
* Good standard of education called for with a minimum of 4 GCSE’s (Grade C or above)
* Strong verbal communication skills are called for
* Able to listen, build rapport easily, empathise, summarise and express
* skillto resolve problems and make decisions is called for
* Practical experience of working in a customer focused environment is preferable
* Keyboard proficiency and the skillto correctly input and read data is a must
* It would be desirable to have a prior knowledge of Insurance Principles & practices, but not called for as a full training programme will teach you everything you need to know All applications for this job vacancy offer must be free to make an assessment day on either the 22nd or 30th November. GB Solutions are a leading employment organisationfor jobs in Gloucestershire and beyond. As a member of the REC we are committed to working to the highest possible standards for candidates and clients. Due to the high volume of responses that we receive for our advertisements we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion. Thank you for your interest and do not hesitate to send your details and CV to us again for other roles matching your skills and experience ..........

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09/12 * - Customer Service Advisor    Location: Gloucester Jobs

Key points: Customer Service Adviser, immediate start, long term potential to become full time, Gloucester £7.50-8.50 Your new company This is a great opportunity to work in a long term position, minimum four months position within a global organisation. the employee will gain excellent experience working within a large scale organisation. The Job role will involve being part of a friendly and lively team. Your new role the employee will be working within a busy environment, answering customer queries and completing general administration work. the employee will give excellent customer service to all and pride yourself in the service you provide. What you'll need to succeed -the employee will need a strong customer service focus. -the employee will need exemplary conversational and excellent communication skills. -the employee will have meticulous attention to detail. -the employee will have the skillto prioritise a busy workload. -the employee will be able to work well under reasonable pressure -the employee will be proficient in Microsoft Word and Excel What you'll get in return the employee will be working in a long term position within a global organisation, with the potential for permanent opportunities.the employee will be able to build upon your skill set within a large scale organisation. the employee will be working within a friendly and lively team. What you need to do now If you're interested in this role, click 'make an application today' to send an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are seeking to employ a new position, Contact us for a privatediscussion on your career. Hays Specialist Recruitment Limited acts as an employment organisationfor permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed) ..........

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08/12 * - Customer Service Advisor    Location: Gloucester Gloucestershire Jobs

Key points: CUSTOMER SERVICE ADVISOR Salary: £15, 000 Permanent full time DO YOU WANT TO HELP PEOPLE WHO HAVE BEEN IN A MOTORING ACCIDENT ???
* Competitive beginning salaries that grow with you plus profit related bonus
* An unparalleled opportunity for career development
* Industry leading training
* An opportunity to pursue professional qualifications with full support
* The privilege of working in a modern environment with free parking and subsidised canteen. The Candidate love talking to people and getting to know them either in a head on or telephone environment. The Candidate have a natural flair for helping people and building rapport with a passion for delivering exceptional customer service. Can you remember a time when you went out of your way to go that extra mile for a customer? Then this job is for you This is a RARE OPPORTUNITY for you to join a fun and friendly, customer focused, growing insurance organisation, without prior insurance experience. Although earlier insurance experience would be an advantage, you are customer focused and pride yourself on delivering exceptional service and so are perfect for this role that involves providing help to people who have been involved in a motoring accident. This will necessitate the skillto show empathy and talk persuasively to customers, whilst building rapport and settling motor insurance claims. the employee will gain complete job satisfaction by putting the customer at the heart of everything you do, so if you are seeking to employ a career opportunity that could change your life, look no further and make an application today. Contact: Lisa Guile Tel: (Apply online only) or (Apply online only) Send CV ..........

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28/11 * - Customer Service Advisor    Location: Gloucester Jobs

Key points: Customer Service Advisors Location - Gloucester Salary - £15, 000 - £17, 000 per year hours (working) - 36.25 hours (working) per week, 5 days per week (Monday - Saturday) The prospective employer is a highly reputable and successful employer based in Gloucester and are seeking to employ passionate Customer Service Advisors to join their winning team. Working in a modern and lively contact centre environment you wil deal directly with inbound calls from customers about insurance products. So the employee will be asked to give sensational customer service for those who call you for your help with their insurance needs. You'll have a natural flair for asking the right questions, building rapport with all types of people and a confident approach. Main Vacancy responsibilities:
* Taking inbound calls from both existing and new customers and providing the best customer service to them.
* Advising on the best insurance products for the customer.
* Building rapport and understanding the customer's needs. Skills and Experience:
* Strong verbal communication skills
* Experience working in a fast paced customer service environment.
* Insurance industry experience is an advantage but not called for.
* skillto resolve problems and make decisions.
* Keyboard proficiency and skillto correctly input and read data is called for. the employee will receive excellent in-house training on everything you need to know. the employee will receive excellent benefits and extras that we don't have enough space to tell you about, but here are just a few:
* A beginning salary of between £15, 000 and £17, 000 depending upon your experience. If you start on less than £17, 000, through our competency related pay scheme, could rise to £17, 000 in just 18 months
* A FREE Park & Ride Scheme at Elmbridge Court to get you to and from the office.
* Company Pension Scheme
* Lease a car at a discounted rate through your monthly pay.
* 23 days holiday a year, with flexible benefits allowing the buying and selling of up to 5 days.
* Annual bonus
* An intranet on your desktop with access to online discounts with major commercial retailers, restaurants and gyms, plus much more So if you are passionate to deliver excellent customer service and seeking to employ a company that looks after their staff, apply today ..........

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24/11 * - Customer Service Advisor    Location: Gloucester Gloucestershire Jobs

Key points: Customer Service Advisor Salary: £15, 000 - £17, 000 (DOE) Permanent full time AN OPPORTUNITY OF A LIFETIME
* An unparalleled opportunity for career development
* Competitive beginning salaries with a competency related pay scheme
* Intensive training on insurance, products and systems
* An opportunity to pursue professional qualifications with full support
* The privilege of working in a modern environment with subsidised canteen This is your chance to break into the financial services industry, bringing with it the promise of a successful and fulfilling life long career in a very fast paced and exciting industry…. Have you a positive, outgoing and confident nature? Would you like to join a dynamic and friendly team in a customer service environment? This is a RARE OPPORTUNITY for you to enter the fast paced and ever changing global of insurance, without prior insurance experience. Although earlier insurance experience would be an advantage, you are customer focused and pride yourself on delivering exceptional service. The Candidate are friendly with strong rapport building skills and enjoy talking to people. The Candidate also have a great telephone manner and proven verbal communication skills If this is you then you are perfect for this role, which will involve taking inbound calls from people who need your help and advice. Different types of people will need your help to find the right product to meet their insurance needs and to make amendments to their existing insurance cover. the employee will gain complete job satisfaction by putting the customer at the heart of everything you do. This company has already built their success on their reputation for having a passion to deliver. So if you are seeking to employ a career opportunity that could change your life, look no further and make an application today. Contact: Lisa Guile Tel: (Apply online only) Send CV ..........

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Morrisons vacancies in Gloucester: Jobs above: 1-12 | 12 Jobs found

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