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Typical Job ad below for Gloucester or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Swedish Speaking Customer Service (Conferencing)

ARE YOU FLUENT IN SWEDISH AND ENGLISH? If so don’t miss this sensational bilingual opportunity This role presents the opportunity to use your language skills, as you would be liaising with international clients We are presenting the opportunity to work for An established and leading Global Conferencing provider within their multi-lingual Customer Service team.
the employee will be setting up and managing be located teleconferences, from office meetings, court hearings to large business events.
Please note this job for Swedish Speaking Customer Service (Conferencing) was advertised some time ago and is now withdrawn.
1. Working within this busy and dynamic office, the employee will be dealing with business clients on a daily basis.
2. Above all the employee will consistently provide excellent customer service to valuable clients, and be an exceptional representative for the company. Many opportunities within the organisation. This was a very stable and successful company, who are excellent to work for, and stronger than ever during the current economic climate.
(N.B. Swedish Speaking Customer Service (Conferencing) is shown for research purposes only.)
This was an office based role dealing with inbound/outbound calls and managing the automated conference service
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Gloucester jobs
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As well as jobs in Gloucester find on Amber Jobs a range of vacancies such as jobs in Cirencester, jobs in Avon and Supermarket Jobs in Cheltenham. Also Customer vacancies in Stroud.

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Morrisons jobs or similar/near:
Gloucester
Updated: 1/05/16


29/04 - Customer Service Manager    Location: South West Gloucester Gloucestershire ... Jobs

Key points: .Vacancy responsibilities:. Responsible for designing, implementing and managing the customer service policy at Gloucester Quays through the service desk staff and agreementstaff. The customer services manager will also resolve any complaints received and will ensure robust processes are in place to prevent re-occurrence. The role will also involve working with retailers and caterers on site to make sure consistently high standards are maintained throughout the centre...Key Accountabilities. Manage the customer services operation including the management of staff rotas and resources and give a first class experience for our customers. findclear objectives for the Customer Service Advisors and Centre Assistants and checkthe service provided ensuring that service level agreements and quality of responses are maintained at the highest levels at all times. Work with our contractors to make sure the high customer services operating standards are extended through their operatives. Receive and resolve all customer complaints and ensure robust processes are in place to prevent re-occurrence of issues. Liaise with relevant customer services bodies, such as Institute of Customer Services to make sure the company is conducting itself in a responsible manner and that Gloucester Quays is positively promoted at all times. Liaise with Centre and Head office teams to highlight and deliver tenant and contractor training to improve performance. Run induction meetings to make sure stores are aligned with the service standards of Gloucester Quays. examinestatistics or other data to determine the level of customer service Gloucester Quays is providing. Develop robust response or complaints procedures for customers to use ensuring that all information is captured and resolved. To lead on customer care and achievement of the Customer Excellence standard for Gloucester Quays developing and implementing strategies and processes and facilitating training as necessary to make sure that a system of continuous review and improvement is embedded within the Service so that traditional thinking' is challenged and innovation pursued. produce papers for the monthly board meeting. Contribute to the planning of centre events to make sure a first class customer experience agree role as Centre obligationManager Other duties as required by the Centre Manager.. Dimensions.This post reports directly to the Centre Manager..Competencies. Customer Focus Results Focus Communication Listening Influencing Team Work Handling Multiple Priorities Problem Solving Initiative. Knowledge and Skills. Educated to A' Level or equivalent (degree preferred) Proven customer service management experience Institute of Customer Services Qualification (preferred) Coaching skills Influencing skills Analytical skills IT skills: Intermediate Word Excel, Outlook and PowerPoint..This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Service-Manager_job65386062 ..........

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29/04 - Carphone Warehouse Customer Consultant    Location: South West Gloucester Gloucestershire ... Jobs

Key points: This job offer .Customer Consultant Carphone Warehouse. 22-30hours, with flexibility to work extra hours. Due to our commitment to the governmentA s National Living Wage scheme, the following hourly rates now apply for this role. A£6.85 for under 21A s.A£7.22 for aged 21 or over.Technology is transforming the global in extraordinary ways. If youA re passionate about the most up to date innovations and about discovering how products can make a real difference to customersA lives, then you can be part of shaping that transformation here at Dixons Carphone. Working in one of our Carphone Warehouse stores, youA ll help our customers with whatever they need asking questions and taking them through our products and services until they have whatA s right for them..We want you to be able to give customers the best possible advice. So weA ll make sure you get early exposure to tomorrowA s technology and will give you brilliant training to help you stay ahead of the game. The fact that weA re completely impartial and independent means youA ll be free to find customers things they genuinely want and need. Expect lots of support and encouragement while youA re here. YouA ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. YouA ll also have limitless opportunities to explore whether that means building up new areas of expertise or taking your career in a different direction potentially even with another brand in the wider Dixons Carphone group. YouA ll also enjoy one of the best and broadest benefits packages in retail, which includes great discounts and even birthday surprises..So what are we looking for from you? Like us, youA ll put the customer first, always. Also like us, youA ll be happy embracing all kinds of change. Things move fast in our business and you have to have the resilience and adaptability to keep moving send with them..Above all, you have to share our passion for achieving amazing things for our customers, colleagues and ourselves..Bring your passion make amazing happen. Follow Dixons Carphone on LinkedIn and also on Twitter @jobsatDC. This job was initially submitted as.www.totaljobs.com/JobSeeking/Carphone-Warehouse---Customer-Consultant_job65225264 ..........

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25/04 - Customer Advisor    Location: South West Gloucester Gloucestershire ... Jobs

Key points: Juice are thrilled to be supporting an established and leading Marketing organisationsituated in Gloucestershire.This is an immediately available temp to perm opportunity for a customer advisor to be working with their marketing team. Vacancy responsibilities will include. A Dealing with phone enquiries. A Being the first point of contact.A Front line support. A Helpdesk duties.The prospective employer is looking a positive, bubbly, proactive individual who is confident on the phone and working in an office environment who can manage workload successfully. Working hours will be 9-5:30 Weekdays. If you are interested to hear more details then donA t hesitate to make an application asap. This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Advisor_job65370710 ..........

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28/04 - Customer Services Program Manager/ Team Leader    Location: South West Gloucester Gloucestershire ... Jobs

Key points: Role Summary/Purpose
Reporting to the Dowty Propellers Product Services Leader the Customer Programme Manager is responsible for managing a portfolio of customer relationships, maximising customer satisfaction and delivery on sales plans for OE / Spares material, tooling and repair services.

required Vacancy responsibilities
Act as the Customer Champion within Dowty Propellers
Lead and develop their Customer Account Coordination Team
To work with other Customer Programme Managers as part of the Dowty Propellers customer support network
Define and fulfil customer needs
- Define and plan for customer spares, tooling, repair and overhaul requirements utilizing fleet maintenance data,
- Ensure timely response to customer enquires,
- Ensure efficient order management,
- Ensure the timely provision of Dowty supported hardware to facilitate the repair and overhaul of customer's assets.
- Lead successful communication to the customer regarding order status and delivery forecasts,
- Work with the Field Service and Sales teams to help the customer and checkcustomer wellbeing.
- Work with Supply Chain to make sure timely order execution to agreed delivery schedules,
- Ensure customer orders are accurately invoiced and to give support to the GE Capital Collections Team in the resolution of revenue collection issues with the customer.
- Measure business performance based on customer agreed data,
- checkfinancial performance against the approved business case and work with the wider programmes team to calculatethe financial impact of scope deviation.
Ensure compliance to company revenue recognition policies and procedures
extra responsibilities include:
- Supporting the wider GE / Dowty commercial team including CMR reviews,
- Co-ordinate with the Dowty Propellers organisational matrix,
- As a steady point of communication this person will have responsibility to
o Represent Dowty Propellers products and services to the customer
o Report to the Services and the Product Leader customer requirements, issues, complaints and opportunities to improve customer relationships or future business development.
Support and engage in business activities to the benefit of our customers, GE Aviation Dowty Propellers, its employees and the local community.
There may be a requirement for travel to meet with customers.
As Dowty Propellers continues to differentiate ourselves in the market place by driving excellence into customer service, this person will have a passion for customer service, process compliance, simplification and successful communication.

Qualifications/Requirements
Bachelor's degree or similar experience and knowledge of order fulfilment and commercial processes.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside ..........

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1/05 - Morrisons jobs in Gloucester

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29/04 - Customer Consultant    Location: South West Gloucester Gloucestershire ... Jobs

Key points: This job offer .Customer Consultant Carphone Warehouse. 30hours, with flexibility to work extra hours. Due to our commitment to the governmentA s National Living Wage scheme, the following hourly rates now apply for this role. A£6.85 for under 21A s.A£7.22 for aged 21 or over.Technology is transforming the global in extraordinary ways. If youA re passionate about the most up to date innovations and about discovering how products can make a real difference to customersA lives, then you can be part of shaping that transformation here at Dixons Carphone. Working in one of our Carphone Warehouse stores, youA ll help our customers with whatever they need asking questions and taking them through our products and services until they have whatA s right for them..We want you to be able to give customers the best possible advice. So weA ll make sure you get early exposure to tomorrowA s technology and will give you brilliant training to help you stay ahead of the game. The fact that weA re completely impartial and independent means youA ll be free to find customers things they genuinely want and need. Expect lots of support and encouragement while youA re here. YouA ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. YouA ll also have limitless opportunities to explore whether that means building up new areas of expertise or taking your career in a different direction potentially even with another brand in the wider Dixons Carphone group. YouA ll also enjoy one of the best and broadest benefits packages in retail, which includes great discounts and even birthday surprises..So what are we looking for from you? Like us, youA ll put the customer first, always. Also like us, youA ll be happy embracing all kinds of change. Things move fast in our business and you have to have the resilience and adaptability to keep moving send with them..Above all, you have to share our passion for achieving amazing things for our customers, colleagues and ourselves..Bring your passion make amazing happen. Follow Dixons Carphone on LinkedIn and also on Twitter @jobsatDC.. This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Consultant_job65179072 ..........

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Morrisons jobs in the area of Gloucester

27/04 - Customer Service Administrator    Location: South West Cirencester Gloucestershire ... Jobs

Key points: The prospective employer located in Kemble is looking to recruit a Customer Service Administrator on a temp-to-perm basis.

Role Vacancy responsibilities:

Responsibility for receiving site surveys and logging key information onto a database.
Interpret key information from survey papers and contact Local powerCouncils, Customers and Traffic depots to discuss next steps.
Liaise with Drawing dept. when drawings are required and complete paperwork and send full proposal to Councils for permissions, within strict time-scales.
keepaccurate records on database through the full process cycle and keepsteady contact with the customer and Traffic depots by email and phone.
expect possible reasons for delays and work with all parties to overcome obstacles to deadlines.
Take ownership of all be located surveys and ensure chase schedule is up to-date and all actions have been completed.
Agree costs with Councils and raise cheques/purchase orders.
Gain a thorough understanding of the working practices used by the Councils within sphere of control.

Key Skills/Attributes

Proven practical knowledge of working in a fast paced environment
Keen eye for detail
skillto stay calm under pressure and keep control of numerous on-going surveys
Good conversation discuss issues and skillto positively interact, both verbal and written
Proficient p.c. skills, including Outlook Word and Excel £7.69 per hour ..........

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Business info for the retail sector    Retail online magazine

Customer Service French Speaking Temp

Location: Cheltenham Gloucestershire Jobs

Key points: My client based in Andoversford, Cheltenham is looking for a french speaking temp to make some customer service based telephone calls to french clients. This will involve calling past clients of the company. Full training on what is expected of the employee will be given but Applicants should have good customer service skills and be able to speak and understand fluent french. This is a temporary position expected to last between 1 and 2 weeks but maybe longer. Please attach a CV to all applications ..........

Full Details.... Customer Service French Speaking Temp

29/04 - Customer Care Team Leader    Location: South West Cheltenham Gloucestershire ... Jobs

Key points: A sensational organisation located in Cheltenham is seeking the perfect jobseeker for this new vacancy to step into their team as a Customer Service Team Leader. They need someone who has a natural flare for both leadership and providing top notch customer serviceA Could this be you? The successful applicant will be responsible for leading and developing your team operationally and commercially ensuring service levels are consistent with the needs of the company customers today.. Vacancy responsibilities:-. For the recruitment, induction and on-going training of new and existing team members Motivate and coach new and existing team members - working with them to develop their own Personal Development Plan Set goals that stretch and calculateachievements of your team by devising and implementing appropriate KPIA s and skills assessments Actively support and encourage your team members to attain appropriate levels of training and ensure they are following procedures correctly Set and steadyly review SMART objectives for your team members that are in line with the development of the individual, the team and the business Facilitate Continuous Improvement activity within your team using data from root cause analysis Support the rest of the business, using root cause, to highlight areas for development within existing processes Work across UK & ROI Sales to raise the standards of customer service and to enhance the customers perception of dealing with the company To agree and supervise the duties, standards of performance and wellbeing of the team with success/failure criteria fully understood and with an appreciation of consequences. Carry out annual appraisals and mid-year reviews Identify, agree and follow through on training needs and development goals Create people specifications and use personal profiling and skilltests as part of the recruitment process to make sure a good skills match exists between people and jobs.. required Skills/Requirements:-. Leadership experience Experience in a customer facing role Demonstrated aptitude to lead and commitment to continuous improvement Good working knowledge of products, systems and processes skillto give and receive instructions and ensure they are followed Communication skills (written & verbal) Be able to deal with emotional complexities and conflict skillto coach others. Due to the high volume of responses that we receive for our advertisements we are unable to respond to all jobseekers. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion. Thank you for your interest and do not hesitate to send your details and CV to us again for other roles matching your skills and experience.. GB Solutions Independent Recruitment Specialists acts as an employment organisation(permanent) and as an employment business (temporary) - a free and privateservice to jobseekers.. For ..........

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29/04 - Customer Care Supervisor    Location: South West Cheltenham Gloucestershire ... Jobs

Key points: Customer Care Supervisor. A£20-23k. Cheltenham. Have you earlier work experience in the Customer Service industry and passion for working with people?.This is a sensational opportunity to be working with an established growing business. The employer a small but market leading company, who deliver exceptional holiday and celebration experiences are seeking to employ and looking for passionate individuals to be working with their friendly enterprising team based at their head offices in Cheltenham.. This is an exciting new role, therefore Your job duties will include being responsible for developing the job as needed. There will be a large amount of self-management required as the job will grow and change as needed.. Role Description:. Handling all client queries via phone and email. Ownership over fact finding for more complex queries and working with other team members to exceed client expectations - ensuring that all necessary documentation and special requirements are communicated promptly. First point of contact for complaint handling and agreeing compensation. This will be via both phone and email and will involve liaising with various parties. Responsible for managing the d evelopment of this new department and creating ways to personalise client experiences. Ad-hoc projects and admin tasks will be set by senior team members. Visiting houses and clients in order to develop portfolio knowledge and build relationships, this may occasionally include overnight stays. required Attributes:. earlier work experience in the Customer Service industry An understanding of the importance in exceeding expectations A desire to deliver excellence in all service areas The skillto use initiative under pressure An organised and assertive nature A self-starter who will bring excitement and passion to this developing department. Desirable Attributes:. earlier use of CRM systems Employment in the hospitality sector Educated to degree level..To take advantage of this amazing opportunity deliver your curriculum vitae (CV) in Word format to Katie at i2i recruitment today for immediate consideration.. We like to speak to every application but due to the current financial climate this is not always possible. to make sure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days assume that you have been unsuccessful in this instance.. i2i Recruitment Ltd is an established and leading independent employment organisationproviding staffing solutions across expert areas. We are a corporate member of the REC and are dedicated to give a professional quality of service to clients and jobseekers alike.. This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Care-Supervisor_job65345793 ..........

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30/04 - Customer Account Administrator    Location: South West Cheltenham Gloucestershire ... Jobs

Key points: Customer Account Administrator - Fixed Term agreement- £22, 000 - £25, 000

We are seeking to employ and looking for a Customer Account Administrator to give support to the Commercial Department and to cover maternity leave for a period of roughly Fifteen months. The company is one that manages a wide range of expert capabilities for all kinds of markets.

Some of the administration tasks the employee will be undertaking are issuing quotes to customers taking due consideration of internal policies, procedures and authorisation limits. To process customer orders onto the MRP system, managecustomer order enquires in a responsive and professional manner.

Full job specification is available upon request. £22, 000 - £25, 000 ..........

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29/04 - Multi Trade Handy Person / Customer Care Operative ...    Location: South West Cirencester Gloucestershire ... Jobs

Key points: Multi Trade Handy Person / Customer Care Operative
£25-26K
Cirencester
Own Van Required for this role

The employer is seeking Customer Care Operative / Multi Trade Handy Person to cover the Swindon and Gloucester areas. They are seeking to employ and looking for someone that has eye for detail and passion for work as quality and sensitively adding value is at the very heart of everything they do which is why the company is recognised as a leader in their field.

Day to Day Vacancy responsibilities:
? To carry out any works relating to properties as directed by the Customer Care Co-Ordinators, Customer Liaison Manager or Quality Manager which will include basic trade skills involved in the construction industry, such as carpentry, decorating, plumbing, etc. working to a programme and to deadlines.
? To report any problems or extra works requested by customers to the Customer Liaison Manager immediately.
? To always work clean and use suitable protection for all work areas.
? To carry out necessary paperwork to meet company requirements.
? To keepgood relations and follow all company procedures for carrying out work in and around the employers properties.
? To be punctual and polite at all times to the clients customers and work colleagues
? Liaising with customers to make sure that they receive the service they expect.
? to make sure that published powerLevels are adhered to at all times.

Experience Required:
? General knowledge and competence to carry out the following maintenance works: carpentry, plumbing, plastering (making good), ceramic tiling, roofing, painting & decorating, external works/drainage.
? Thorough knowledge of the Company and its products and processes
? To have a thorough understanding of the Company Health & Safety requirements.
? To be computer literate

requireds:
? Must have own van and a basic stock of their own tools £25000 - 26000 Per Annum ..........

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27/04 - Customer CoOrdinate Team Leader    Location: South West Cheltenham Gloucestershire ... Jobs

Key points: A truly sensational multi-award winning design and manufacturing company with an excellent position to fill This vacancy has arisen due to restructuring in the department..Employees must either be chained to their desks or thoroughly enjoy working here as the turnover of staff is minimal Although this is a large organisation each employee is respected and encouraged for their individual input. The culture of the firm is to encourage progression and development and give an efficient and professional working environment. The offices are exceptional, modern with all the facilities you would ever require The Candidate will be leading and developing a mainteam in the organisation. Operationally and commercially ensuring customer service expectations are consistently met. Working with colleagues across the business identifying and implementing lean process improvements to improve customer service overall. Assessing customer experience investigating and identifying areas for advancement. Planning and implementing projects. The Candidate will be given an excellent introduction into the company along with continued support from the Commercial Manager with steady and open communication. requiredly you will possess team leading/management experience for a customer orientated team. An understanding of lean principles and analysing root causes of customer concerns/issues. A very generous pay is provided along with a full package of benefits Please call me, Nikki or Victoria at Brook Street Recruitment, to discuss further as soon as possible on 01242 233707. Brook Street are only able to process applications from jobseekers who are qualified to work in the UK... This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Co-Ordinate-Team-Leader_job65287368 ..........

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Morrisons vacancies in Gloucester: Jobs above: 1-12 | 12 Jobs found

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