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Typical Job ad below for Cheltenham or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Advisor - Cheltenham

Customer Advisor Based – Cheltenham Salary £18000.
00 Basic + Bonus incentives OTE £30K Basic + Excellent Bonus incentives Structure + Benefits, Private Medical Care, 27 Days Holiday + Bank Holidays – Flexible Benefits Package 25% of basic salary and this can be taken as a cash value.
Please note this job for Customer Service Advisor - Cheltenham was advertised some time ago and is now withdrawn.
1. 00 to £22000.
2. They are currently looking for a driven sales individual to join their existing strong branch based team. Many opportunities within the organisation. The person would provide an excellent level of service to the client base, identifying and satisfying their needs across the full range of products.
(N.B. Customer Service Advisor - Cheltenham is shown for research purposes only.)
Our Client was a highly respected corporate company within the banking arena who pride themselves on customer satisfaction and service
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As well as jobs in Cheltenham find on Amber Jobs a range of vacancies such as jobs in Swindon, jobs in Hereford and Sainsbury Jobs in Worcester. Also Sales person vacancies in Stroud.

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Updated: 11/12/16


06/12 * - Customer Service Assistant (Online) 25 hours a week ...    Location: Cheltenham Gloucestershire Jobs

Key points: Part-time Customer service role immediately available. 25 hours (working) per week; either 9-2 or 10-3 or 12-5, Weekdays. It may be possible to stick to certain working hours (working) such as mornings or afternoons. Working in an office in a small team, assisting customers who may need guidance with online purchases of clothing. earlier retail and customer service called for along with excellent IT skills ..........

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Customer Service French Speaking Temp

Location: Cheltenham Gloucestershire Jobs

Key points: My client based in Andoversford, Cheltenham is looking for a french speaking temp to make some customer service based telephone calls to french clients. This will involve calling past clients of the company. Full training on what is expected of the employee will be given but Applicants should have good customer service skills and be able to speak and understand fluent french. This is a temporary position expected to last between 1 and 2 weeks but maybe longer. Please attach a CV to all applications ..........

05/12 * - Customer Service Advisor    Location: Gloucester Jobs

Key points: We are seeking to employ a Customer Service Advisor to join our client based in Gloucester. The role includes the following duties:
* Answering inbound calls and dealing with customer queries. *Building customer relationships *Liaising with technicians
* Data Entry
* Replying to written correspondences, I.e. email and post. The prospective employer is seeking to employ the following skills an attributes:
* Strong and confident interpersonal skills
* Excellent organisation and work planning skills
* IT skills, Microsoft office This job offer is paying £8 per hour, this role has the possibility of going permanent and paying up to £20, 000 p/a Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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24/11 * - Customer Service Advisor (FNOL)    Location: Gloucester Gloucestershire Jobs

Key points: Customer Service Advisor – Gloucester Salary £15, 000 - £17, 000 DOE Excellent company offering great opportunities for Customer Service Advisors, in return the employee will benefit from career prospects, free parking & subsidised canteen along with other company benefits the employee will need earlier telephone based customer service / call centre skills & enjoy liaising with clients. The successful applicant will manage the commencement of claims ensuring the customer requirements and expectations are properly framed and understood. Providing guidance to customers on key components of the purchased product as well as helping to influence customer decisions to protect claims cost and where possible provides a one stop shop. Vacancy responsibilities: -
* give excellent customer service to external and internal customers
* Deal with claims in the correct technical manner in accordance with policy cover, legal liability and departmental, ABI and FCA guidelines
* Answer queries from all third parties involved in any claim
* To be able to influence the customer in various decision making processes
* Be able to highlight the indicators of fraud and use questioning techniques to decide if the claim can be progressed or needs to be referred
* Have a flexible approach to meet the needs of the customer and the requirements of the department
* skillto deal with confrontational calls professionally and efficiently
* Able to managea large volume of calls to a high standard consistently
* To be able to settle and negotiate specific aspects of the claim during the initial call Skills/Requirements: -
* skillto build good customer relationships
* High standards of customer care
* Excellent telephone manner
* Good listening skills
* skillto communicate well at all levels
* Competent using a computer This role will involve shift work, working a 35-hour week over 5 days and the employee will be asked to work either a Saturday or Sunday every week. The shifts will occur between the hours (working) of 7am-11pm, 4 weeks’ notice of your working week will be provided. Starting employment date for this job vacancy offer will be 16th January 2017. GB Solutions are a leading employment organisationfor jobs in Gloucestershire and beyond. As a member of the REC we are committed to working to the highest possible standards for candidates and clients. Due to the high volume of responses that we receive for our advertisements we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion. Thank you for your interest and do not hesitate to send your details and CV to us again for other roles matching your skills and experience ..........

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11/12 - Sainsburys jobs in Cheltenham

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23/11 - Commercial Customer Service Manager Swindon    Location: South West Swindon Wiltshire ... Jobs

Key points: Here's to giving our customers the service they deserve. As our Commercial Customer Service Manager you'll lead and develop the Commercial Centre support team in your area. This is your chance to make sure our commercial customers get the service they need and that our team have all the support they need to deliver it.In this important, people-focused role, you'll empower people to give an outstanding customer experience enabling them to deliver the kind of service our customers have come to expect from us. You'll support your team as they work on accounts big and small, helping them to develop and build on existing relationships, representing Swinton in their communities and promoting the brand in your area.To join us, you'll need experience of delivering customer service at a high level and of using your initiative to spot opportunities and add value. Experience of working in a business similar to ours is important especially within a commercial capacity. We look for a Diploma of Insurance (CII) too. But what's most important is that you have a passion for customer care and experience of helping others to deliver it.In return we'll do everything we can to look after you too. You'll be part of an aspiring business that's always thinking ahead defining, planning and building for a better future. You'll have your own rewards & benefits package, a personal development plan and lots of opportunities to do things the way you think they should be done.https://goo.gl/Dc3rzH.This job was initially submitted as www.totaljobs.com/job/67261824 ..........

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Sainsburys jobs in the area of Cheltenham

20/11 - Retail Customer Service Assistant Swindon    Location: South West Swindon Wiltshire Jobs

Key points: Would you like a tea or coffee with that? No, this isn t an ad for a coffee shop - although with 2, 400 shops in the UK, you could be forgiven for thinking that. In fact, for our customers, coming into a William Hill shop isn t just about placing a bet and picking up their winnings, it s knowing they ll get great customer service from a friendly face and maybe even the odd tea or coffee. We re looking for Customer Service Assistants for our shops in Swindon. The Candidate ll need to talk to our customers about what we do - but don t worry if you re not sure about your nap from your nailed on just yet, we ll give you all the training you ll need. Happy working in a team or on your own you ll show pride in your work, making sure the shop always looks the part and open to taking on more and more responsibility (like opening up and closing down). Perks of the job.The Candidate ll have plenty of chances to progress and we ll support you in taking the next steps in your career - either Shop Manager or into a Head Office role..There s a whole pack of benefits, including an extra day off on your birthday, high street discounts and subsidised travel. If you re over 18, go ahead and apply. We look send to hearing from you. ..........

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

21/11 - Customer Service Advisor    Location: South West Swindon Wiltshire Jobs

Key points: Job Purpose The prospective employer is seeking enthusiastic and driven individuals to be working with a fast paced customer service department. Delivering exceptional customer service to customers and third parties alike. This is a motivating and challenging job opportunity within a growing company. The prospective employer is seeking motivated individuals who are keen to succeed and progress. A 'can do attitude and skillto work under pressure is key. Knowledge - Skills and Experience.Experience of customer service, phone based is preferable. skillto think on your feet. Good conversation discuss issues and skillto positively interact are required. Good standard of education required. ..........

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27/11 - Customer Service Advisor    Location: South West Swindon Wiltshire Jobs

Key points: We have a great opportunity for a customer service administrator to be working with a friendly team on a temporary bases up until the end of the year.The role will be to receive inbound calls from customers who have locked themselves out of their online account and need support to gain access. On average you will receive Twenty calls per day so there will be administration tasks in-between.Working in West Swindon Weekdays, 9am - 5.15pm.This is an immediate requirement to start on Tuesday 15th or Wednesday 16th November.Reed Specialist Recruitment Limited is an employment organisationand employment business ..........

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24/11 * - Customer Service Advisor    Location: Gloucester Gloucestershire Jobs

Key points: Customer Service Advisor Salary: £15, 000 - £17, 000 (DOE) Permanent full time AN OPPORTUNITY OF A LIFETIME
* An unparalleled opportunity for career development
* Competitive beginning salaries with a competency related pay scheme
* Intensive training on insurance, products and systems
* An opportunity to pursue professional qualifications with full support
* The privilege of working in a modern environment with subsidised canteen This is your chance to break into the financial services industry, bringing with it the promise of a successful and fulfilling life long career in a very fast paced and exciting industry…. Have you a positive, outgoing and confident nature? Would you like to join a dynamic and friendly team in a customer service environment? This is a RARE OPPORTUNITY for you to enter the fast paced and ever changing global of insurance, without prior insurance experience. Although earlier insurance experience would be an advantage, you are customer focused and pride yourself on delivering exceptional service. The Candidate are friendly with strong rapport building skills and enjoy talking to people. The Candidate also have a great telephone manner and proven verbal communication skills If this is you then you are perfect for this role, which will involve taking inbound calls from people who need your help and advice. Different types of people will need your help to find the right product to meet their insurance needs and to make amendments to their existing insurance cover. the employee will gain complete job satisfaction by putting the customer at the heart of everything you do. This company has already built their success on their reputation for having a passion to deliver. So if you are seeking to employ a career opportunity that could change your life, look no further and make an application today. Contact: Lisa Guile Tel: (Apply online only) Send CV ..........

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02/12 * - Customer Service Representative    Location: Gloucester Gloucestershire Jobs

Key points: Amazing brand new vacancy Location: Gloucester Job Type: Temporary to Permanent Salary: 14, 000 - 19, 500 Role: Customer Service Representative As a Customer Service Representative the employee will managecustomer calls, ensuring that all relevant information to understand the customer's circumstances and nature of their request is captured, recorded and handled appropriately to allow fulfilment within contractual agreements. Vacancy responsibilities •All calls received are handled appropriately in line with and met the requirements of the call quality framework •Demonstrate excellent customer skills including: rapport building, active listening and appropriate use of questions to fully understand each customers individual circumstances •Deliver the right outcome for the customer by following client specific instructions and adhering to best practise guidelines •All information provided to customers is correct and customers are fully aware of the next steps •Achieving and maintaining competence in line with the training and competence scheme, successfully completing reaccreditation when processes are changed •Fully participate in training and coaching sessions to ensure that own knowledge of vehicle related enquires, processes and procedures is up to date •Work with line manager to ensure that any individual soft skill or knowledge gaps identified through call monitoring, complaints or errors are closed within an appropriate timeframe •Ensure that appropriate records are maintained of every call received so that audit trails for each job received are complete and include correct vehicle registration mark and up to date customer contact details •Where requests require hand off to another team for fulfilment, ensure that all relevant information is captured to allow request fulfilment •Any unresolved customer complaints or grumbles are escalated appropriately •Actively engage in team meetings to help findprocess improvements that enhance customer experience •Adhere to shifts allocated by resource planning or when swapping shifts, that the approved shift swap process is followed •Flexibility to help business needs in a 24/7 environment, supporting other teams when called for Entry Requirements •Minimum of 5 GCSEs, must include English and Maths (Grade C or above) •Experience in a busy contact centre environment preferred •exemplary conversational and communication and relationship building skills •Experience of using computer software packages, including word and excel Shifts Available 07:00-19:00 or 19:00-07:00 on a 4 on 4 off shift rotation. Apply right here right now ..........

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25/11 - Customer Service Advisor    Location: South West Gloucester Gloucestershire ... Jobs

Key points: Position: Customer Service Advisor

Job offer is situated in Gloucester

Remuneration is £15, 000 - £17, 000 DOE + benefits

The prospective employers Customer Service Advisors are the face and the voice of their company and business when it comes to dealing with their customers.

Working in a fast paced modern and lively contact centre environment The prospective employers Advisors deal directly with inbound calls from customers about insurance products that they offer in partnership with the major national charity. So that's no cold calling people, just giving sensational customer service for those who call you for your help with their insurance needs.

Dealing with both new and existing customers the employee will be friendly, engaging and know what your customers need putting them at the centre of all that you do. This means that you'll have a natural flair for asking the right questions, building rapport with all types of people and a confident approach.

Main Vacancy responsibilities:
Taking inbound calls from both existing and new customers and providing the best customer service to them
Advising on the best insurance products for the customer
Building rapport and understanding the customer's needs

Skills and Experience:
Strong verbal conversation discuss issues and skillto positively interact
Experience working in a fast paced customer service environment
Insurance industry experience is an advantage and not required
skillto resolve problems and make decisions
Keyboard proficiency and skillto correctly input and read data is sought

What's in it for you?
In-house paid training on everything you need to know so that you can be the best that you can be
A starting salary of between £15, 000 and £17, 000 depending upon your experience. If you start on less than £17, 000, through The prospective employers competency related pay scheme, your salary could rise to £17, 000 in just 18 months
A FREE Park & Ride Scheme to get you to and from the office
The Candidate can lease a car at a discounted rate through your monthly pay
23 days holiday a year with flexible benefits allowing the buying and selling of up to 5 days
Company bonus annually
An intranet on your desktop with access to online discounts with major retailers, restaurants and gyms, plus much more

If you would like more and comprehensive information and details regarding this role or to make an application send your CV, all jobseekers will be treated in the strictest of confidence.
Thank you in advance for your application. £15k - £17k pa + DOE + benefits ..........

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14/11 * - Customer Service Advisor    Location: Gloucester Gloucestershire Jobs

Key points: Customer Service Advisor – Gloucester Salary £15, 000 - £17, 000 We are really d to be working with a leading UK insurance provider who are looking to take on Customer Service Advisors. the employee will be working in a fast paced, modern and lively contact centre, dealing directly with inbound calls from customers in regards to the insurance products offered. There is no cold calling involved in this role, it’s just giving sensational customer service for those who call you for your help with their insurance needs. the employee will be speaking with both new and existing customers being friendly and engaging, putting the customer’s needs at the centre of everything you do. We are seeking to employ natural flair to ask the right questions, be able to build rapport with all typed of people and have a confident approach. Key responsibilities: Taking calls from customers, being someone who cares about each individuals need and being able to assist those needs. temperament and a natural rapport are important for dealing with different people. Ideally the employee will have a background in customer service, or related customer facing skills which the employee will demonstrate throughout the interview stage.
* Good standard of education called for with a minimum of 4 GCSE’s (Grade C or above)
* Strong verbal communication skills are called for
* Able to listen, build rapport easily, empathise, summarise and express
* skillto resolve problems and make decisions is called for
* Practical experience of working in a customer focused environment is preferable
* Keyboard proficiency and the skillto correctly input and read data is a must
* It would be desirable to have a prior knowledge of Insurance Principles & practices, but not called for as a full training programme will teach you everything you need to know All applications for this job vacancy offer must be free to make an assessment day on either the 22nd or 30th November. GB Solutions are a leading employment organisationfor jobs in Gloucestershire and beyond. As a member of the REC we are committed to working to the highest possible standards for candidates and clients. Due to the high volume of responses that we receive for our advertisements we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion. Thank you for your interest and do not hesitate to send your details and CV to us again for other roles matching your skills and experience ..........

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Sainsburys vacancies in Cheltenham: Jobs above: 1-12 | 12 Jobs found

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