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Updated: 18/11/17


13/11 * - Casual Parttime Customer Service and Call Handler in Poole ...    Location: Poole Dorset Jobs

Key points: Job Title: Casual Part-time Customer Service Administrator & Call Handler Location: Poole, Dorset Salary from £8.50- £9.10 per hour, (plus overtime) rising to £9.85 minimum after 3 months employment Job Type: Ad hoc work, as and when called for (nonetheless during busy periods full time weeks will be available) hours (working): Anyone applying needs to be available Monday- Friday 8am-9pm on a shift pattern The prospective employer, the UK rsquo;s leading parcel delivery company are looking to recruit a Customer Service / Call Handler for an ongoing assignment. nb that interview/ registrations will take place in Southampton and anyone applying will need to be flexible in terms of working time as the shifts could be subject to change This is a heavily customer service based role, and will involve complaint handling. Please do not apply if you are not confident on the phones dealing with customer issues Job role & responsibilities: - Being the first point of contact for all enquiries coming into the depot - Responding to questions & queries over the phone/ via email - Front desk duties - Telephone work/ call centre - Dealing with customer complaints - Booking out parcels from missed deliveries - Following up all enquiries within a timely manner - All associated administration tasks, including typing, filing etc - Booking parcels onto the system using in-house IT systems - Providing 5
* customer service at all times - Warehouse duties, including picking parcels for collection/ redelivery - Being a liaison between customer and drivers Applicants Must: - Be available to work any hours (working) between 8am-9pm - Have a minimum of 12 months administration experience - Come from a call centre background with a strong emphasis on complaint handling and problem resolution - Be able to give excellent customer service at all times - Have an excellent telephone manner with a polite and personable nature - Have a good grasp of both verbal and written English - Have excellent keyboard skills, accurate data entry skills and be proficient with Microsoft office packages - Be confident in dealing with customers face-to-face, including resolving complaints - Be able to lift parcels up to 30kg Due to the nature of the role, the company requires an in depth security clearance check and 5 years of residency checked. Anyone who can not give this information will automatically be rejected. The vetting process can take up to 3 weeks. Due to the nature of the role we are unable to accept applications from anyone who has any unspent convictions for fraud, theft, violence or sexual offences Simple Recruitment Services Ltd are acting as a recruitment organisationin this instance. It is not always possible to respond to every applicant, so if you have not heard back from us in 7 days then unfortunately you have been unsuccessful in this occasion. Simple Recruitment Services Ltd will keep your information, and may ma ..........

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31/10 * - Customer Service Advisors    Location: Bournemouth Dorset Jobs

Key points: As a candidate, are you ready to have a great conversation with our customers? If you are seeking to employ a full time, permanent Customer Service Advisor role with an October / November start, this could be the opportunity for you Job Title: Customer Service Advisors Location: Bournemouth Salary: beginning from £17, 500 + excellent benefits As a candidate, are you excited about being part of the first team in our new location in Bournemouth? As a candidate, are you seeking to employ an opportunity where a job can become a career? As a candidate, are you attracted to a culture where your professional and personal qualities are valued? We are Echo-U: an established and special company who are embarking on our next chapter as we open our amazing offices in central Bournemouth. And you can be our future if you’re a passionate, enthusiastic and positive individual with a desire to be a vital part of something fresh and new. Due to the growth of our business, we have expanded and are looking to build our first team in Bournemouth. This is a sensational opportunity to be a key member of our Bournemouth adventure from day 1 and, as part of our original team, to motivate new colleagues as they join Echo-U. Working on behalf of a leading, global parcel courier company, as one of our Customer Service Advisors you’ll use your passion for delivering excellent customer service in a fast-paced environment to develop your own skills and keep our customers and clients happy. If you have a strong work ethic and are confident communicating with customers and colleagues both verbally and in writing, you could soon be part of our team at Echo-U. In our attractive, brand new office in the centre of Bournemouth, the employee will benefit from: - Excellent public transport links (we are just a 3-minute walk from the train station - Real progression and development opportunities (All the Team Leaders in our Newcastle head office started off as Customer Service Advisors and were promoted within 12 months) - Full and Part-time positions available; flexible shift options available - beginning salary of £17, 500 If you enjoy the challenge of turning a query into a compliment, are IT literate and have the skillto be patient, tactful and empathetic, we would love to hear from you To send your CV for this exciting Customer Service Advisors opportunity, click ‘Apply’ now This role may be suitable if you have earlier work experience as a Customer Support Assistant, Client Support Advisor, Sales Executive, Telesales Advisor, Admin Assistant, Office Assistant, Sales Support, Account Manager, Client Relationship Manager, Data Entry, Office Manager, sales dept and sales team Leader, Customer Service Manager ..........

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30/10 * - Customer Service Representative (Online Retail)    Location: Dorset BH23 6NW Jobs

Key points: Us Beyond Retail, a fast-growing multi-website online commercial retailer specialising in bathroom, kitchen and heating products for Britain’s homeowners, architects, developers, and tradespeople is seeking a Customer Service Representative based in Dorset to join its expanding team. With 3 category-leading websites and huge potential for continued, substantial growth, this is an excellent time to join us and help with our mission to become a leading international online commercial retailer. We offer a friendly, customer-focused environment built on teamwork, collaboration, ownership and transparency. Our customer service staff benefit from competitive pay, time-and-a-half overtime, free healthy snacks and fresh fruit, team nights out, a generous pension scheme and a growing list of other perks including an in-house library, childcare credits, Cycle2Work scheme and more on the way. The Candidate We sell technical, complex products and we ambition to deliver exceptional service. To do this, we recruit the best of the best - passionate, positive people looking to progress in their career and have a say about how their company does things. We give extensive training and support, but we are picky The ideal Customer Service Representative will be: • Positive and passionate • Driven and self-motivated • A natural people-person • A team-player first and foremost • A quick learner with excellent IT skills • An exceptional verbal and written communicator • A lateral thinker who can think outside of the box to solve a problem • Someone who thrives on delivering brilliant service and turning around unhappy customers. The role Our Customer Service Representatives work across 3 website brands selling thousands of products. There are no scripts, no pushy sales tactics, and plenty of freedom and flexibility to shape how we do things and where we are heading. The day-to-day ‘core’ aspects of the role are: • Delivering exceptional service via telephone, email ticket and live chat tools • Resolving issues with products • Resolving issues with delivery • Raising faults with manufacturers • Managing returns, exchanges and collections • Ordering replacements and ad-hoc items from suppliers • Liasing with suppliers to obtain spare parts and give solutions • Assisting customers requiring information on products or past orders • Providing ad-hoc administration work as called for. This is a permanent, full-time role working 42.5 hours (working) per week (8.5 hours (working) per day x 5). Shifts are based between 8am and 6pm Weekdays, and 1 in 6 Saturdays between 9am - 5pm (with a day off in the week). In return, the employee will receive a generous pay beginning at £18, 000 – £19, 000 per year with a clear, documented progression plan (our team leader roles pay upwards of £23k, and we always ambiti ..........

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14/11 * - Customer Service Advisor    Location: Christchurch Dorset Jobs

Key points: The prospective employer is a leading supplier of marketing products to businesses nationwide. Based in Christchurch they offer excellent working conditions in a fun and vibrant environment. Due to expansion, they are seeking to employ a Customer Service Executive to join their fast paced, dynamic customer service team. As Customer Service Executive, the employee will be dealing with both clients and suppliers, providing a high level of customer service at all times. Your duties will include; - • To be the first point of contact for prospective customers and therefore answer the phone in a positive, polite and friendly manner. • Answering customer enquiries in a professional manner • Making sure notes are recent or current on all customer service tickets raised • To be the first point of contact for any supplier related enquiries or issues • Ensuring all orders are processed as quickly as possible into the in in-house systems • Ensuring clients receive communication, artwork & documentation and end product that they need in a timely manner • To send approved jobs to suppliers • Process online web orders • Resolve any Customer Service issues within a 24hr window • Ensure any new artwork jobs are completed by the studio team within a 30 minute window • checkstock reports through the system • Log order tracking details into the system • To assist Customer Service Manager with delegated tasks as called for The Candidate The ideal candidate will be highly organised & efficient whilst always delivering a high level of customer service. the employee will be highly driven, self-motivated and have a forward-thinking attitude & the skillto problem solve. earlier customer service practical working experience is called for. Skills called for • Exceptional written and verbal communication skills • Strong numerical and analytical skills • skillto work proactively and make key decisions • successful time management ..........

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18/11 - Sainsburys jobs in Weymouth

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27/10 * - PartTime Logisitics Administrator / Customer Service Clerk ...    Location: Christchurch Dorset Jobs

Key points: Company Information Transform Your Tomorrow...Today at Curtiss-Wright At Curtiss-Wright, you have the opportunity to transform the way our customers do business, as well as transform your career. Our entrepreneurial environment provides our employees with excellent experiences that allow them to develop their skills through stretch assignments and the opportunity to work with the best talent in the industry. At Curtiss-Wright, the employee will have the opportunity to contribute from day one - and that's just the beginning of how we help you transform your tomorrow. About Us Curtiss-Wright Corporation (NYSE:CW) is a global innovative company that delivers highly engineered, critical function products and services to the commercial, industrial, defense and energy markets. Building on the heritage of Glenn Curtiss and the Wright brothers, Curtiss-Wright has a long tradition of providing dependable solutions through trusted customer relationships. The company secure the services of roughly 10, 000 people globalwide, and has a turnover of over $2.5 billion per year. Job Title Part-Time Logisitics Administrator / Customer Service Clerk Work Location Christchurch, 15 Enterprise Way, Aviation Park West Job Description Part-time (13 hours (working) Thursday and Friday), Logistics Administrator / Customer Service Clerk supports the Logistics team in a range of administrative duties specifically related to the shipping of finished goods. The role is responsible for ensuring that invoicing is completed quickly, accurately and efficiently. Generating called for customs declarations / paperwork to ensure shipments move to customers smoothly, accurately book in shipments from sub-contractors into our computer system. Job Purpose Create packing slip & invoices for shipments Creating invoices for shipments Calculating and apply carriage charges to invoices where it proves necessary Adding European Free Trade Association (EFTA) declaration to invoices where it proves necessary Completing ATR & EUR1 forms where it proves necessary Checking invoices against despatch/stores provided pallet lists Creating carrier collection notification e-mails Providing carriage quotes to the sales admin teams Reporting customer shipments via their web based procurement system Booking sub-contractor shipments into stock Raise credit notes on the computer system E-mail and post invoices to customers Clear shipments into the UK through customs Import serial numbers for Hong Kong shipments into our computer system Your Expertise called for: skillto commit to part-time contract, 13 hours (working) Thursday and Friday A minimum of 2 years proven administration experience Strong attention to detail and the skillto work under reasonable pressure and managean ever changing workload Excellent written and verbal skills are called for to liaise with internal departments and external transportation companies Good IT skills including MS ..........

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Sainsburys jobs in the area of Weymouth

 

Sainsburys vacancies in Weymouth: Jobs above: 1-5 | 5 Jobs found

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