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Typical Job ad below for Cirencester or nearby locations (shown as example for job requirements and responsibilities):


Example vacancy only:
Customer Services Advisor

THE ROLE - Customer Services Advisor As one of the UKs fastest growing companies, as recognised by The Sunday Times Fast Track 100 the exciting role of Customer services Advisor has been created.
Responsibilities will comprise of:
-Answering inbound calls and responding to emails.
Please note this job for Customer Services Advisor was advertised some time ago and is now withdrawn.
1. Oak Furniture Land was THE UK's largest online retailer of exclusively hardwood furniture and we're offering you the chance to become part of the success as a Customer Services Advisor the employee will be working within our busy Customer Service team based at our Head Office in Swindon.
2. -Using sound judgement to make decisions within established procedures for each service request. Many opportunities within the organisation. -Accurately and efficiently maintaining records of calls and emails received.
(N.B. Customer Services Advisor is shown for research purposes only.)
-Assessing and resolving enquiries, requests and complaints primarily on the telephone but also by other electronic means
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Cirencester jobs
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Updated: 23/11/17

27/10 * - Dutch speaking customer service expert    Location: Gloucester Gloucestershire Jobs

Key points: Dutch Speaking Customer Service Expert Gloucester Salary: up to £18, 000 - £19, 000 If you’re seeking to employ a job role where you can use your languages, enjoy a motivating work environment AND do something meaningful, you’ve come to the right place. Our Client is a leading Technology company, they excel in providing ground-breaking technologies to a range of business customers. The Customer Service team is called for to this company’s dedication to providing a sensational level of service to its customers. the employee will have the opportunity to use your languages and build your client relationship skills with a variety of diverse customers across the global. The technology industry is moving faster than any other, so the employee will be challenged in an ever changing, exciting work environment. the employee will be professional, energetic and positive with a real passion for customer service and interaction. The Candidate must have: • Fluency in Dutch and English • Professional customer service practical working experience, preferably over the phone • A clear, express telephone manner • exemplary conversational and communication skills • Proven skillto use your own initiative and work well under reasonable pressure • Strong organisational abilities This is a full-time, permanent position working Weekdays on a flexible slight shift pattern. Ideal for those with an enthusiasm for customer service and the desire to be a part of something revolutionary, in this position the employee will have the opportunity to contribute to the advancement of technology, and an opportunity to build your own future. If you feel this could be the opportunity for you, email your CV to us directly, or for further information on the role Contact us on (Apply online only) ..........

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31/10 * - Customer Service Advisor    Location: Gloucester Jobs

Key points: Omega Resource Group are currently employing for Customer Service Advisors to work in a busy customer service centre based near Gloucester. This will be on a long term basis with permanency viable for those that excel with large bonus earning opportunities. We are seeking to employ confident people with good IT skills, and an outgoing temperament, who are able to give our customers with the very best customer service. customer service practical working experience would be an advantage but we have a comprehensive ongoing training programme so not a necessity. Product knowledge not necessary as we will have fun teaching you Desirable Skills: -Communication -Customer Retention -Customer Service -Sales As a Customer Service Advisor Your job duties will include being responsible for delivering an excellent service to all customers by answering telephones, providing customer information, handling transactions, managing customer access, responding to sales enquiries and dealing with customer complaints. The Candidate must be flexible in the hours (working) you can work as the Contact Centre is open 7 days a week. Your hours (working) will include some weekends and evenings. Good rates of pay with a weekly bonus scheme. Generous Staff discount. Social Events. Buzzing workplace. The Candidate must be available to start on the 14th November to commence full training This could be the start of a career in an industry that is secure stimulating and fun Omega Resource Group Ltd is acting as an Employment Business in relation to this vacancy ..........

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15/11 * - Customer Service Officer    Location: Chippenham Wiltshire Jobs

Key points: Pay £8ph *Six week contract
* Parking onsite hours (working) Monday 10-30am-7pm, Tuesday 8am-4pm, Wednesday 9am-5pm, Thursday 10-30am-7pm, Friday 10-30am-7pm. The prospective employer requires short term cover within their customer services department. Key Accountabilities: calculateand resolve enquiries, requests and complaints, primarily on the telephone, but also head on whilst managing the reception service, in writing, and through a range of electronic access channels, to ensure that customer enquiries are resolved at first point of contact unless expert or further investigation is sought. Use sound judgement and make decisions within established procedures for each service request including logging, dealing with and progress chasing enquiries, recognising and acknowledging diversity whilst meeting targets and delivering against service and quality standards to maximise customer satisfaction. Embrace, champion and apply the customer service principles and standards. give a comprehensive information service to customers and the public advising on services available from, and the policies and procedures of ourselves and other agencies and partners which will resolve or tell the needs of the customer. keepelectronic and written databases of letters and forms received, information given, services requested and complaints made to ensure accuracy of information, consistency and efficiency when dealing with customers. Encourage response on services provided, recognise and understand the changing needs of the service and actively represent the customer throughout the organisation ensuring continuous improvement by highlighting any unusual events or trends and feeding back information to the team and relevant service managers. Arrange, attend and participate in meetings, conferences, and project team activities and represent the Customer Service Team and Department at groups and forums as called for. Promote the team’s aims and services and seek and give response to allow continuous improvement. Establish, develop and keepsuccessful working relationships with all colleagues to ensure a one team approach to the delivery of customer services across the Group ..........

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24/10 * - Customer Service Advisor    Location: Gloucester Jobs

Key points: Job Description: Customer Service Advisor Working in a fast paced, modern and lively contact centre environment the Advisor's deal directly with inbound calls from customers about insurance products that they offer in partnership with the major national charity. So that's no cold calling people in the comfort of their homes, just giving sensational customer service for those who call you for your help with their insurance needs. Dealing with both new and existing customers our Advisor's are friendly, engaging and know what the customers needs. This means that you'll have a natural flair for asking the right questions, building rapport with all types of people and a confident approach. Have you what it takes to join our teams? Main Vacancy responsibilities:
* Taking inbound calls from both existing and new customers and providing the best customer service to them.
* Advising on the best insurance products for the customer.
* Building rapport and understanding the customer's needs. Skills and Experience:
* Strong verbal communication skills are called for
* Experience working in a fast paced customer service environment.
* Insurance industry experience is an advantage but not called for.
* Minimum 4 GCSE's (Grade C or above) or equivalent is called for.
* skillto resolve problems and make decisions.
* Keyboard proficiency and skillto correctly input and read data. What's in it for you? The Candidate are given in-house paid training on everything you need to know so that you can be the best that you can be. Through listening to our people, they tell us we're a "Great Place to Work" and not just because of the job and the training, but because of all the benefits and extras that we don't have enough space to tell you about; here are just a few
* A beginning salary of between £15, 000 and £17, 000 depending upon your experience. If you start on less than £17, 000, through our competency related pay scheme, this could rise to £17, 000 in just 18 months
* A FREE Park & Ride Scheme at Elmbridge Court to get you to and from the office.
* Double your Company Pension, so you pay 3% of your salary and they pay 6%.
* The Candidate can lease a car at a discounted rate through your monthly pay.
* 23 days holiday a year, with flexible benefits allowing the buying and selling of up to 5 days.
* Annual company bonus.
* An intranet on your desktop with access to online discounts with major commercial retailers, restaurants and gyms, plus much more Starting employment date - Monday 4th December Adecco is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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23/11 - Tesco jobs in Cirencester

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26/10 * - Customer Service Assistant Cheltenham    Location: Cheltenham Jobs

Key points: Customer Service Assistants x 2 called for in Cheltenham, Gloucestershire This is a sensational opportunity for Customer Service Assistants with minimum 2 years relevant experience. The prospective employer is seeking to employ 2 Customer Service Assistants. These are part time temporary roles to cover either Weekdays 7.45am - 1.30pm or 12.15 - 1800 for 2 months approx, there is potential for these roles to go full time. The Candidate must have earlier work experience in a Customer focused role - answering telephone, collating mail, distributing mail to staff and key cards. Liaising directly with customers front of house. Excellent IT skills and awareness of health and safety called for. This is an exciting chance to work for a expert contractor with an excellent reputation for service. #weareBRG Disclaimer: This vacancy is based in the United Kingdom. Barker Ross Recruitment only operates in the UK and can only process applications from candidates who are currently a resident and qualified to work in the UK Whilst we try to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities. This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment organisation ..........

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Tesco jobs in the area of Cirencester

06/11 * - Customer Service Adviser    Location: Cheltenham Gloucestershire Jobs

Key points: An exciting new role has just become available for someone to join a well established and thriving company based in Cheltenham. The customer services advisor resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure best resolution. Utilise excellent customer service skills and exceed customers’ expectations. Vacancy responsibilities: Deals directly with customers either by telephone, electronically or head on, walking customers through the problem solving process Responds promptly to customer enquiries (SLA : within 30 minutes reply to first call) Handles and resolves customer complaints Obtains and evaluates all relevant information to manageproduct and service enquiries Provides pricing and delivery information Performs customer verification's Sets up new customer accounts Processes orders, forms, applications and requests Organises workflow to meet customer time frames Directs requests and unresolved issues to the designated resource Manages customers' accounts and maintains financial accounts by dealing with customer adjustments Keeps records of customer interactions and transactions Records details of enquiries, comments and complaints Records details of actions taken Prepares and distribute customer activity reports Maintains customer databases Manages administration Communicates and coordinate with internal departments Follows up on customer interactions Provides 24/7 support on a rota basis Provides response on the efficiency of the customer service process and Recommends potential products or services to management by collecting customer information and analysing customer needs Preserves and grows knowledge of customer service procedures, products and services Key Competencies: Good customer service skills o good interpersonal skills o strong communication skills - verbal and written o listening skills o problem analysis and problem-solving – thinks laterally – values driven Product and services knowledge: Quality driven o attention to detail and accuracy Data collection and ordering Agile Resilient and patient Multi-tasking Quick thinking Great team worker This is a great opportunity for someone to become part of a fun and energetic team who pride themselves on Customer Service and supporting the companies internal teams. If you are seeking to employ a dynamic, busy and interesting role within Customer Service then get in touch today ..........

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02/11 * - Customer Service Adviser (MC)    Location: Gloucester Jobs

Key points: As a candidate, are you a sociable person, who loves chatting to people and creating new relationships? As a candidate, are you keen to enter a modern, vibrant, fast-paced working environment where hard work is rewarded and prized? Here is your special opportunity to enter the global of work as a Customer Service Advisor, working for an award-winning business who offers an extensive benefits package. This company prides itself on its colourful and exciting team, with a family-feel vibe that will make any new-comers welcome The role requires a passionate and confident person to build relationships with customers; the employee will help them with their insurance needs so that they feel supported and looked-after. the employee will ensure their claims are handled in the correct technical manner, findindicators of fraud whilst ensuring this is all handled within the correct legal terms. This is not a call centre where harsh targets must be hit and calls must last under 5 minutes. This company takes a lot of pride in their quality of customer service, and it invites you to take your time getting to know your customer, aided by a bespoke training programme. And of course, all your hard work will be worth it when it comes to that benefit package which includes 23 days holiday, with the opportunity to buy or sell up to an extra 5 days The Candidate can lease a car at a discounted rate, your company pension can be doubled, and the employee will have access to the company intranet with discounts at major commercial retailers, restaurants, gyms and much more ..........

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Customer Service French Speaking Temp

Location: Cheltenham Gloucestershire Jobs

Key points: My client based in Andoversford, Cheltenham is looking for a french speaking temp to make some customer service based telephone calls to french clients. This will involve calling past clients of the company. Full training on what is expected of the employee will be given but Applicants should have good customer service skills and be able to speak and understand fluent french. This is a temporary position expected to last between 1 and 2 weeks but maybe longer. Please attach a CV to all applications ..........

15/11 * - Customer Service Advisor    Location: Chippenham Wiltshire Jobs

Key points: Customer Service person needed on a temp basis, could be up to 4 months. £8ph, free parking, free tea and coffee. hours (working)- Monday and Tuesday 8am-4-30pm, Wednesday 9am-5-30pm, Thursday 9am-5pm and Friday 10.30am-7pm. The prospective employer a leading contact centre in Chippenham are seeking to employ a temp Customer Service person to join the team on a temporary basis. The customer service team are the first point of contact for all customers using the contact channels the employer offers. The candidate will work in the contact centre and be responsible for responding to a high level and diverse range of customer contact on a daily basis. Duties: calculateand resolve enquiries, requests and complaints Ensure customer enquiries are resolved at first point of contact Use established procedures, including logging, dealing with and chasing enquiries called for: 5 GCSE’s minimum Good people skills Empathy Good timekeeping ..........

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24/10 * - Customer Service Advisor    Location: Cheltenham Jobs

Key points: Calling all customer service professionals An excellent office based opportunity has arisen with a hugely successful, global manufacturing organisation based in Cheltenham. If you`re customer focused with a strong telephone manner and a passion for building customer relationships this is the perfect role for you. As an important member of the office based Customer Service team, the employee will be the voice of the business providing the solutions to every customer need. the employee will be the first point of contact for customers calling or emailing in and be responsible for providing excellent after sales service, assisting with pre-sales enquiries and spares sales. You`ll need to be someone who is chatty and confident, eager to give the best solution possible to suit the individual customer and comfortable working in a fast paced role. No two calls or emails are the same making this a very varied role, perfect for someone who likes to be kept busy We are seeking to employ confident, enthusiastic and above all else friendly and positive people Team fit and temperament are hugely important to this company and they pride themselves on maintaining and promoting a happy, closeknit and content workforce. the employee will ideally have customer service practical working experience gained in a phone based role or have worked within a contact centre previously. Candidates from a retail background would also be considered. Proficiency with MS Office is called for for this role and the employee will need to be someone who is organised and comfortable working within a team. the employee will be dealing with and working on a rota basis primarily between Mon - Fri, 8.30-5.30, nonetheless ocassional Saturday mornings are also called for, usually 1 in 3 between 8.30-1pm. On top of a competitive basic salary you can expect a range of excellent benefits on top including team building days and social events throughout the year, 25 days holiday plus bank holidays, generous company pension scheme, a number of discounts with different commercial retailers and excellent ongoing training and development opportunities. We are looking to planinterviews w/c 6th November and ideally keen to get the right people started before the beginning of December so don`t delay in getting in touch if you want to be considered for this sensational customer service role. To apply for this Customer Service Advisor job, call Darcy at Brook Street on (Apply online only) or email your CV ..........

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24/10 * - Customer Service Executive    Location: Chippenham Jobs

Key points: Trainee Insurance Executive £17, 000 - £18, 000pa An exciting chance has become available in the South West for an Exceptional Customer Service candidate to join our established client within the Insurance industry. The Candidate must have a professional friendly and welcoming approach. the employee will be speaking to customers over the phone and head on, providing exceptional product knowledge, as well as upselling and cross selling. This role is a great opportunity for someone with customer service practical working experience, looking to enhance on these skills and build a career within the insurance industry. the employee will be provided with training opportunities to enhance and progress your career General Duties;
* to highlight and produce sales opportunities through making outbound calls from an existing database and allocated marketing campaigns and from taking inbound calls
* To be responsible for maintaining the relevant acceptable key performance indicators and business performance indicators
* To interact with team and team leader to keepsuccessful communication
* To build and keepinternal relationships with all channels of the business
* Complete adjustments and cancellations
* Deal with walk-in customers promptly and politely
* give an advised sales service to clients
* Resolve queries
* Liaise with Insurers
* Upsell on products Key skills:
* Great communication skills
* Good IT Skills
* Flexible approach
* Good relationship building skills
* Proactive
* sensational Sales experience CMD Recruitment acts as an employment organisationfor permanent recruitment and employment business for the supply of temporary workers. CMD Recruitment would like to thank you for applying for the above role. We do try to come back to all applications nonetheless if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. Please apply for future roles that we advertise ..........

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Tesco vacancies in Cirencester: Jobs above: 1-11 | 11 Jobs found

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