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Typical Job ad below for Cardiff or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Inbound Customer Service Agent

Customer Service Agents- Cardiff Starting employment date -03/01/2012 - £13,428-£14,000 p/a The prospective employer was seeking customer service agents to join their team at the beginning of 2012 the employee will be working for a well known household name within their busy call centre in Cardiff The job will involve answering inbound calls from existing customer dealing with general customer and client enquiries.
Customer complaint handling and problem solving are key competencies for this job.
Please note this job for Inbound Customer Service Agent was advertised some time ago and is now withdrawn.
1. It was required that you have the ability to listen and can think on your feet when speaking to customers.
2. Also due to the nature of the employer you must have:
No Bad debt including CCJs No Dismissals or formal warnings within the last 5 years Full 5+ year checkable reference This was a permanent job working on a shift rota from 8am-10pm across 5 days out of 7. Many opportunities within the organisation. To find out more apply today .
(N.B. Inbound Customer Service Agent is shown for research purposes only.)
Every call could be different so you need you be able to treat customers individually and fairly It was required that you have previous customer service practical working experience ideally within a call centre environment
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Wales jobs


As well as jobs in Cardiff find on Amber Jobs a range of vacancies such as jobs in Llanelli, jobs in Carmarthen and Shop Jobs in Neath. Also Warehouse vacancies in Talbot.

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Updated: 13/12/17


21/10 - Call Centre Operative (Customer Service)    Location: Glamorgan Cardiff Wales Jobs

Key points: Toucan Recruitment is now seeking Customer Service Operatives to be working with a well known fun and vibrant organisation located in Cardiff. This job is full time and permanent and a great opportunity to be part of a growing global brand with great opportunity for progression.

Job Role:

The Candidate will be on an inbound dialling system providing customer service to existing customers about their packages.

Hours: Full time Forty hours per week (The Candidate will receive a rota 6 weeks in advance)

Benefits:

.Salary basic of £16, 016 + Bonus incentives incentives
.Opportunity to Progress to team leaders and take in house qualifications
.Great incentives packages for free
.Health care
.£100 training bonus
.Pension

required Skills required

.Must have recent customer service experience - (Retail, Call Centre, Hospitality)
.Must have strong conversation discuss issues and skillto positively interact
.Must have basic IT skills
.Must be flexible and dependable

If you have strong customer service experience and looking to work for a well known organisation with great benefits apply with your CV immediately. Any further queries ask to speak with Paige on (Apply online only) £16016/annum Bonus incentives incentives, Pension Healthcare ..........

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20/11 * - Customer Service Retention Advisor    Location: Cardiff Jobs

Key points: Job title: Customer Service Retentions Advisor Location: Cardiff Do you give excellent customer service? Would you like to work for a reputable organisation? As a candidate, are you send thinking and seeking to employ change in career? My client based in Cardiff is seeking to employ Advisors to join their fast-paced outsourcing business, working with well-known home entertainment providers. Offering sensational benefits in a modern office space this could be the right opportunity for you. The Candidate - The perfect candidate will be committed, have strong communication skills and love talking to people. the employee will be over 18 and able to travel to Cardiff. The role - As a Retention Advisor, your role will be answering inbound calls and speaking to existing customers who are looking to upgrade or cancel their subscription. Your responsibility will be to give a brilliant service, explain and cross sell the benefits to the customer. There is a 7 week training programme where the employee will receive 1-2-1 coaching, call listening and learning on the job so there is constant support for new starters. hours (working) of work: 40hrs per week Opening hours (working): 8am - 8pm, 7 days a week Salary: £16, 016 - £24, 000 with UNCAPPED commission The Candidate must be flexible within these times. In return, the employee will receive an array of benefits such as free broadband, an entertain TV package and phone. the employee will also have private health care, free toast all day (everyday) and the employee will receive discounts in local shops and restaurants. The office has Play Stations and a buzzing atmosphere. There is even a cinema in one of the sites that show major sports events and even have pre-screened films showing. There is always training up for grabs and there are development courses which allow you to get to stage where you can progress or move into a different role. If you are interested in this opportunity, apply or if you'd like to find out more, Contact Darcie Cornish on (Apply online only) or email ..........

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18/10 - Customer Service Advisor    Location: Glamorgan Cardiff Wales Jobs

Key points: Reed Recruitment are delighted to be working alongside one of the UK's growing utilties provider located in Cardiff City Centre. They are currently seeking a number of Customer Service Advisors both full time & part time.Successful jobseekers can expect to have the following duties and responsibilities:-- Responding to inbound calls from customers with an enquiry across a number of brands related to energy, telecoms and utilties.- Responding to emails and contact forms and ensuring a high level of customer service is achieved.- Provding technical support across a number of different platforms.- Providing administrative support where required in the form of data dealing with.The successful jobseeker for this new vacancy will be expected to show the following skills and capabilities:-- Excellent customer service skills, both written and verbal.- exemplary conversational and communication both written and verbal.- Ensuring high standards of compliance are met.- skillto understand technical questions.If you believe this role is suitable for you then apply using the link below.Reed Specialist Recruitment Limited is an employment organisationand employment business ..........

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20/11 * - Customer Service Operations Administrator    Location: Cardiff Jobs

Key points: Brook Street is looking to appoint Customer Service Operators who will be responsible for handling all official communicationand customer enquiries and complaints for a busy employer. This role will see you working in a busy office in Cardiff city centre for a period of six months initially. This role may be extended beyond this point but the employee will be inducted as a Brook Street temporary employee. The benefits of this role include weekly pay, increased pay rates after 12 weeks in the assignment, a great environment and progression and training opportunities. We are seeking to employ people with
* Great customer service practical working experience
* Attentiion to detail
* Excellent interpersonal skills
* exceptional written communication skills the employee will be responsible
* Answering a minimum of eight complaints per day, by phone or email
* Adhering to the team's Standard Operational Procedures and Style Guide, so that the quality of replies are to a high standard.
* Ensuring that each aspect of a complaint is fully answered.
* Making a judgment on whether a complaint is: upheld, partly upheld, not upheld.
* Acknowledging response on cases quality assured, to drive improvement.
* Updating CMS with the complaint reply and closing the case on the system.
* Completing the complaints survey following completion of each complaint, so that trends and productivity are accurately captured ..........

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13/12 - Homebase jobs in Cardiff

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18/10 - Waiting, Bar and Hospitality Skill Wanted Customer Service ...    Location: Cardiff Glamorgan Wales Jobs

Key points: Customer Service - Weekly Pay - No Experience Needed Cardiff City Centre Calling all waiters, waitresses, bar staff and chefs.... Have you been in the hospitality trade and looking for a change? We are seeking to employ and looking for hospitality staff to transfer their customer skills into our event customer service opening. Worried about your experience? Don't worry We have members of our team that come from a hospitality background just like you and we can take care of the training too We are not your bog standard company Join a company that recognises your efforts, rewards you and opens the doors to your future. On a daily basis the employee will be: Interacting with our customers on a day-to-dayWork within our partnership stores Answer any general customer enquiriesPromote a variety of our products and services.Complete customer sales transactions We promiseour Customer Service Assistants: A sociable and relaxed team environmentWeekly night socials and steady team rewards Flexible full time and part time self-employed openingsHigh competitive earnings with bonuses based on your performance Hit 'make an application today' and send us your CV to find out more. We will be contacting successful jobseekers within the next few days so do keep an eye out on your phone and email. If all goes well, the employee will be invited to spend a full day with our current customer service team so expect an action packed day ..........

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Homebase jobs in the area of Cardiff

17/11 * - Call Handler x 5 Customer Service Department    Location: Cardiff Jobs

Key points: Call Handler x 5 – Customer Service Department £8.24 per hour 35 hours (working) per week Temporary Ongoing Cardiff City Centre ST5841 The prospective employer is an established vehicle financing company based in Cardiff City Centre. They are currently searching for a number of temporary Call Handlers to join their modern offices in the Customer Service Department. The agreementis temporary, on an ongoing basis. The role will involve receiving inbound calls within the Customer Services department, and dealing with queries off various customers. the employee will be working within a dynamic and friendly team, and excellent training will be provided. This role offers a genuine opportunity for progression within a growing company. Criteria: • Phone experience preferable but not called for • Confident speaking with people/customers • Able to use multiple computer systems • Has a good attitude to work and able to build rapport hours (working): • Mon to Fri 8am - 6:30pm on a rota basis e.g. 8-4, 9-5, 10:30-6:30 • Saturday 9am – 3pm • 1 in 3 Saturdays with lieu day in the week before ..........

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Business info for the retail sector    Retail online magazine

24/11 * - Customer Service Representative    Location: Cardiff Jobs

Key points: Do you love talking to people? seeking to employ an exciting role in Customer service? Interested in turning customer service issues into great conversations? We have full time, permanent roles available with immediate Starting employment dates Successful Applicants should be fully flexible Monday to Sunday 8 am to 10 pm. In return the employee will get a competitive wage of £16, 016 per year plus the opportunity to earn commission and bonus (the average is £400 a month). The average wage per year is between £20000 and £22800. There is also extra sales incentives held on an ad-hoc basis throughout the year New employees are also entitled to some great benefits, such discounted satellite TV, home phone and broadband, discounts at restaurants, private health and dental care and a wide selection of High Street discounts. There will be an opportunity for progression if candidates apply themselves correctly and the chance to obtain a BSC degree in Customer Contact Management. We are seeking to employ hard working individuals who are seeking to employ progression and love working within a team environment. If this ticks all the right boxes apply below ..........

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18/10 - Customer Service Agent    Location: Glamorgan Cardiff Wales Jobs

Key points: Customer Service Agent The Opportunity This opportunity is to be working with the UK s leading financial services organisation. They are currently employing for experienced Customer Service Agents to be working with the Cardiff office. Offering a generous pay up to £18, 000+ excellent company benefits and progression opportunities. If you have proven Customer Service experience then this would be the vacancy for you. They are looking to fill these roles soon so if this is the vacancy you would be interested in get in touch. This job offer Manage customer contact and deal with majority of requests with a one-stop basisProactively manage relationships with Customers, IFA s and internal departmentsImprove customer processes by seeking steady responseRetain businessHandle complaints following a defined processConfidently discuss company products and services at every opportunity Skills / Experience Excellent customer service skillsStrong attention to detailPolite and professionalConfident at delivery successful communicationAbility to work to targets How to Apply If you believe that you have the skills and experience for the vacancy - then get in touch. We also offer a referral scheme for any jobseekers whose details are passed to us that we successfully place. If you have any further questions then Contact Miriam Thomas. Please note, whilst we do our best to contact all jobseekers, due to the high number of applications we receive we cannot promisethis for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities. ..........

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15/10 - Customer Service Advisor Stock file support:16 hours ...    Location: Glamorgan Cardiff Wales Jobs

Key points: About the vacancyFancy taking your first step into a retail career? Or maybe you already have customer service experience and you are seeking to employ and looking for a new challenge? Either way, just bring your natural flair and confidence for working with people to us and we will teach you the restOur colleagues are, quite simply, the mainof our business. Without them, our customers wouldn't experience the exceptional level of customer service and expert knowledge they expect when they walk into our Halfords stores. If you enjoy working in a fast paced busy environment with plenty of variety and chances to learn new things about all things car and bike related as well as the day to day tasks carried out in a dynamic retail store, then you will love Halfords About youBring your personality, enthusiasm and passion for Retail and Customer Service and we ll give you the tools and training to be a success From our 3 Gears training and Retail Level 2 Qualification to our Step up Programmes (up to Area Manager), Apprenticeship and Graduate schemes, the scope for development really is in your handsIf that s not enough to tempt you, we ll offer you the following benefits A generous pay Annual leave starting at 5.6 weeks increasing to Twenty Five days holiday plus 8 bank holidays 25% colleague discount Employee Assistant Programme Save As The Candidate Earn share scheme Access to a range of shopping discounts at high street retailers Healthcare cash plan (self and family) Long service awards Trade Price Bike Scheme Training courses available via our E-learning hub Uniform About UsI m sure you ve heard of Halfords, after all with over 110 years experience synonymous with travel, we re a household brand in the UK and ROI. In a nutshell, we re the UK s leading retailer of automotive and cycling products and also an established and leading independent operator in car servicing and repairs.In terms of success, our strategy is going from strength to strength.our aim to deliver group sales in excess of £1 billion by the end of financial year 2016 was actually achieved by the end of financial year 2015, a year ahead of plan In the retail global this puts us in a great place. And just to add to this success, for the second year running we re one of the Sunday Times Top Twenty Five companies to work for . ..........

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23/10 - Customer Service / Sales Assistants Change career ...    Location: Cardiff Glamorgan Wales Jobs

Key points: Sales or Customer Service Assistants - Have you ever considered changing career? Immediate start highly sought after.Charity Fundraisers required for an immediate start in Cardiff. £7.50 - £10 an hour PLUS uncapped bonuses paid weeklyHOME FUNDRAISING is currently employing Door-to-Door Charity Fundraisers. We are an award-winning and innovative company and have raised well over £500 million for the charities we represent.We pay £7.50 an hour to all our fundraisers (including under-25s). This can increase to £9 an hour depending on performance and you are also qualified for uncapped bonuses on top of your guaranteed basic wage.Part-time and Full-time positions are available. Hours of work Mon-Fri 3.30-9.00 pm our part time staff must be available for 3 of these working days. Full training is provided and no earlier work experience is necessary.We represent some of the biggest charities in the UK (including Cancer Research UK, the British Heart Foundation and Barnardo s) and are seeking to employ and looking for jobseekers who want to make positive difference and earn a decent living at the same time.If you're looking for a job or a change of career then we want to hear from you(Please include your phone number in your application so we can call you to planan interview).. Must be legally entitled to work in the UK and speak excellent English. HOME s clients include: Cancer Research UK, Blue Cross Action Aid Marie Curie, Children s Air Ambulance, Macmillan British Heart Foundation Barnardo s, St Mungo s, Guide Dogs and many more. Any earlier work experience in any of the following areas is welcomed however is not required: Charity Fundraiser Door to Door Charity fundraiser customer service, sales representative, sales executive, direct sales, field sales, customer service manager retail, administrator warehouse, Driver warehouse operative, admin receptionist, Driving, Cleaner HR, customer service supervisor retail assistant, retail manager customer service assistant, retail supervisor Customer Service Advisor direct marketing, sales assistant and any other customer service or sales role. Also, students and graduates and anyone seeking outdoor or evening work for charity may apply. Full Time and Part Time positions available. They also offer Gap Year placements and holiday work with a minimum commitment of 3 months.HOMECARD -211017 ..........

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15/10 - Sales or Customer service experience wanted full or part time ...    Location: Glamorgan Cardiff Wales Jobs

Key points: Sales or Customer service experience wanted - Get paid to save lives in Cardiff Students and Graduates welcome to make an applicationAs a jobseeker are you: Friendly, outgoing and a great conversationalist, who s happy to talk to anybody and everybody?Looking for a Company: That is Multi award winning and Ethical Promotes from within and offers the best training in the business Has made a difference to the tune of over £500 million so far for the global s most well-known and loved organisations like Oxfam, Macmillan Cancer Support, Save the Children and Barnardo sWhat this company offer: £7.50- £10 per hour + uncapped bonuses, £22K (inc basic plus OTE) + uncapped bonuses Weekly pay - every Friday in time for the weekend Make new friends & build great relationships Career development, progress to Team leader and Fundraising Manager as well as Office based roles.What the company ask: Working as part of a co-ordinated group, each day, you go out together to assigned post code areas and start knocking on doors. Your goal is to inspire commitment to your cause, so that a new donor wants to sign up. Hours 3.30pm to 9pm (Mon-Fri) and 12.30pm - 6pm (Sat & Sun) Full Time / Part Time hours available.They don t work on a commission basis, but they do reward good results with generous bonuses. Typically top performers will earn over £700 per week. £500 per week is very achievable once you are up and running..THIS COMPANY HAVE REACHED THEIR 1 MILLIONTH DONOR.. Must be legally entitled to work in the UK and speak excellent English. HOME s clients include: Cancer Research UK, Blue Cross Action Aid Marie Curie, Children s Air Ambulance, Macmillan British Heart Foundation Barnardo s, St Mungo s, Guide Dogsand many more. Any earlier work experience in any of the following areas is welcomed however is not required: Charity Fundraiser Door to Door Charity fundraiser customer service, sales representative, sales executive, direct sales, field sales, customer service manager retail, administrator warehouse, Driver warehouse operative, admin receptionist, Driving, Cleaner HR, customer service supervisor retail assistant, retail manager customer service assistant, retail supervisor Customer Service Advisor direct marketing, sales assistant and any other customer service or sales role. Also, students and graduates and anyone seeking outdoor or evening work for charity may apply. Full Time and Part Time positions available. They also offer Gap Year placements and holiday work with a minimum commitment of 3 months.HOMECARD -101017 ..........

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15/10 - Customer Service Executive Engineering Bias    Location: Glamorgan Wales Cardiff Jobs

Key points: Meridian Business Support is actively employing for a Customer Service Executive in Cardiff. Reporting to the Commercial Sales Manager jobseekers MUST have a strong track record of success within Customer Services and MUST have an engineering or a manufacturing background as an understanding of all various engineered parts manufactured by the business will be an required requirement. Candidates who do not possess a manufacturing or engineering background will not be considered. In return you will receive a very generous pay and the chance for great progression within an established and leading organisation within their industry Meridian Business Support is acting on behalf of The prospective employer as a Recruitment Agency. ..........

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