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Typical Job ad below for Cardiff or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Inbound Customer Service Agent

Customer Service Agents- Cardiff Starting employment date -03/01/2012 - £13,428-£14,000 p/a The prospective employer was seeking customer service agents to join their team at the beginning of 2012 the employee will be working for a well known household name within their busy call centre in Cardiff The job will involve answering inbound calls from existing customer dealing with general customer and client enquiries.
Customer complaint handling and problem solving are key competencies for this job.
Please note this job for Inbound Customer Service Agent was advertised some time ago and is now withdrawn.
1. It was required that you have the ability to listen and can think on your feet when speaking to customers.
2. Also due to the nature of the employer you must have:
No Bad debt including CCJs No Dismissals or formal warnings within the last 5 years Full 5+ year checkable reference This was a permanent job working on a shift rota from 8am-10pm across 5 days out of 7. Many opportunities within the organisation. To find out more apply today .
(N.B. Inbound Customer Service Agent is shown for research purposes only.)
Every call could be different so you need you be able to treat customers individually and fairly It was required that you have previous customer service practical working experience ideally within a call centre environment
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Wales jobs


As well as jobs in Cardiff find on Amber Jobs a range of vacancies such as jobs in Llanelli, jobs in Carmarthen and Shop Jobs in Neath. Also Warehouse vacancies in Talbot.

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Updated: 19/02/17


17/02 - Customer Service Advisor    Location: Glamorgan Cardiff Wales Jobs

Key points: Looking for a new career?Have you a great phone manner?Enjoy talking to people?Have a flair for getting a great conversations going?Driven to achieve results?Have you customer service, hospitality, call centre or retail experience? Due to significant business growth The prospective employer is hiring customer experience experts to be working with their highly successful and aspiring customer service sales team. The prospective employer is seeking passionate customer service advisors to answer incoming calls from existing customers on behalf of a major telecommunications business.This 'One of a Kind' call centre is situated in Cardiff and is a bustling and lively environment which handles thousands of calls a day. The right person needs to be flexible with their working hours, including late nights and weekends. This is a permanent position working on a Forty hour contract. Remuneration is £15, 000 ..........

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17/02 - Customer Service Advisor    Location: Glamorgan Wales Cardiff Jobs

Key points: Customer Service and Call Centre Vacancies - Cardiff - Full Time - Competitive Salary

- As a jobseeker are you on the lookout for a new challenge within a dynamic, fun and exciting work environment?
- Have you experience in Customer Service, Retail, Sales, Hospitality, Admin or A Contact Centre?

We are seeking to employ and looking for upbeat, confident and resilient individuals, who are looking to establish their career within the employer's lively contact centre located in Cardiff

This role is going to a phone based Customer Advisor answering inbound calls from existing customers from a well known market leading brand if you are tired from working for a script and having call time targets, then this role is going to be for you, we are seeking to employ and looking for people with a genuine passion for customer service and helping customers find the bets product to suit their needs.

What we can offer you?

- 28 days holiday per year
- £14/15000 per year + uncapped bonus
- Performance Related Incentives
- Access to company pension scheme
- Childcare voucher scheme
- Access to free financial advice and discounted legal advice
- Range of product discounts
- Discounted on-site canteen
- On-going coaching and genuine opportunities to develop your career through our management university programmes
- Rotational shift pattern Forty hours per week ..........

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11/02 - CUSTOMER SERVICE ADVISOR    Location: Cardiff Glamorgan Wales Jobs

Key points: CUSTOMER SERVICE ADVISOR PART TIME CARDIFF SALARY £17, 998 (pro rata) HOURS- 9.30am -2.30 pm, Monday- Friday. Alternate Saturdays 10am-2pm. Would you like to be working with a friendly team in your local area? If you love helping customers , take pride in your work and know that a smile goes a long way when solving problems then you could be just what we are looking for. The Candidate can expect no two days to be the same when you work in one of SSE's Customer Service Centres. As the UK's second largest energy company, our advisors help thousands of customers each week, covering a wide range of enquiries to do with their domestic energy accounts and our aim in every single interaction is to always deliver excellence. Our current Customer Service teams come from a variety of backgrounds, with different levels of experience, so never assume you are not what we need. If you are the sort of person who loves fixing a problem, can be empathetic and genuine with a sense of humour we would be interested to hear from you. At SSE we know that you salary isn't all that you look for when choosing your new role which is why we reward our colleagues with a range of benefits such as pensions, staff share schemes, childcare vouchers and much more. ..........

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13/02 - Spanish Speaking Customer Service Administration    Location: Cardiff Glamorgan Wales Jobs

Key points: The prospective employer is looking to recruit a fluent Spanish speaking Customer Service Administrator to be working with their thriving business for a temporary assignment. The successful jobseeker for this new vacancy will be expected to carry out the following duties and responsibilities, .Answer calls and e-mails from stakeholders around the global..Maintain a high standard of bilingual customer service.Provide a supportive advice service to customers who have queries..FLUENT in both speaking and writing Spanish and English.Experience of working in a customer service environment (call centre is appropriate)..Teamwork - the team should work successfully and support each other through a willingness to help and an approachable attitude.Training will be provided on particular areas of the assessment. Please apply online ASAP if you are interested in this roleReed Specialist Recruitment Limited is an employment organisationand employment business ..........

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19/02 - Homebase jobs in Cardiff

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10/02 - Customer Service Assistant: No Sales Experience Needed ...    Location: Cardiff Glamorgan Wales Jobs

Key points: Customer Service Assistant - No Experience Necessary Immediate Start Available GB Marketing Enterprise is an outsourced event marketing & promotions firm located in Cardiff. Clients use GB Marketing Enterprise's expertise to develop sales & marketing programs specifically centred on new customer acquisition. GB Marketing Enterprise is now looking for the next wave of energetic, aspiring & outgoing individuals for entry level customer service / sales / marketing positions. SUCCESSFUL CUSTOMER SERVICE ASSISTANT APPLICANTS WILL.Have great customer service skillsBe looking for a new challengeBe focused towards hitting sales targetsBe a team player GB Marketing Enterprise was built up by gifted hard working & competitive people interested in developing professionally to achieve success. We are now searching for individuals who are motivated to learn specific skills to our industry and develop personally as well as professionally and become an asset to the company. We specialize in event based set ups throughout the Cardiff area. We work with a support structure of small businesses nationwide, Ireland and Europe, so there will be national and international travel opportunities available to some. No earlier sales experience is necessary as we are ready to coach and develop you in all aspects of our business but earlier customer service experience is an advantage. All sales advisors will be product- trained in all aspects of our marketing program including, but not limited to sales, client relations, human resources and consulting and campaign management. If you feel you're ready for an opportunity to get started in the sales and marketing industry, then this Trainee Sales Assistant opening could be what you have been waiting for. The more you put in the more you get out because we have a 100% promotion from within policy, an entirely uncapped commission only structure in order to put people in control of their earnings and careers. Growth opportunities will become available as we growThe prospective employer portfolio and we always look to develop from within. Customer Service Assistant Vacancy responsibilities - Sales / Customer Service- Account management- Team working skills- Meet with customers face -to - face to explain/ sign contracts Customer Service Assistant Requirements - Strong work ethic and a professional image- Must be 18 years of age because of the self employed nature of the vacancy- Must be able to travel into Cardiff on a daily basis All jobseekers will be screened and successful ones will be contacted via email or phone in the next 2 days. Following initial face-to-face meetings, we d like to invite a select group back to observe a day of event marketing and sales operations so we can both make a more educated final decision on this self employed opportunity. This is part of the recruitment process and participants will not receive compensation this is an entirely voluntary day a ..........

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Homebase jobs in the area of Cardiff

12/02 - Relief Store Manager    Location: Cardiff Glamorgan Wales Jobs

Key points: Role:.. Relief Store Manager Job offer is situated in Covering stores within Cardiff and BridgendHours:. 39hrs per weekWith almost 800 stores and over 7000 dedicated employees we are the UKs largest independent pharmacy chain. Customer care is at the heart of everything we do and as we continue to grow at an incredible rate exciting opportunities are being created for people like you to be working with our team. As a jobseeker are you an successful leader who s able to foster a culture of high performance? As a jobseeker are you a talented and knowledgable and commercially aware people manager with a genuine desire to understand customers needs and give exceptional customer care? We have an opportunity to put your skills to good use. As a Relief Store Manager your role will be to deliver and exceed profit and sales targets of this store, by leading, managing and co-ordinating all aspects of the day to day operations. The Candidate will be focused on building relationships with GP s, health professionals and customers alike and have a strong desire to achieve your targets. The Candidate will take pride in leading, coaching and inspiring your team to do whilst recognising their successes. To complement your people management skills, you ll receive an NVQ in Pharmacy Services, meaning you can pitch-in and help your team out when it gets busy. Our customers are the most important thing to our business and we pride ourselves on building great relationships with people from our local community therefore, it is important that you have a passion for excellent customer service. It is sought you have access to your own transport as the employee will be asked to travel to stores in Cardiff and the surrounding areas. In return we offer: Competitive salaries Excellent training & development opportunities Paid Holidays Workplace pension scheme Staff Discount Childcare Vouchers, Travel Loans and more Our journey to become the preferred local pharmacy in the heart of the communities we serve has already started. Join us to start yours too. Well What are you waiting for? ..........

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Business info for the retail sector    Retail online magazine

14/02 - Retail In Store Sales Advisor Cardiff    Location: Glamorgan Cardiff Wales Jobs

Key points: Retail In Store Sales Advisor

Charismatic? Want to be yourself at work? Join our Retail in store sales advisor team to work in a fast paced environment with a great team. For the right jobseekers, this is a genuine opportunity to start in an entry level sales advisor role and climb the ropes into leadership.

Our company helps promote and sell for big brands though the in store sales channel. We are dedicated and professional in our customer services, but we love to have fun while we get the job done so you should also enjoy a social team setting

The Candidate should offer us:

- Energetic and enthusiastic attitude

- Excellent time management skills

- A hardworking attitude

- Good conversation discuss issues and skillto positively interact

- High motivation

The role offers you:

- A professional and supportive team environment

- A creative environment with wonderful people

- A management training programme (top performers)

- Generous earnings, awards and recognition

- An opportunity to be working with a growing company

If you would like the sound of what we do and would like to be working with our team, send us your CV and cover letter by clicking the "APPLY" button. ..........

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12/02 - Customer Service Administrator    Location: Wales Jobs

Key points: What s it all about ? The prospective employer is located in Newport, Gwent, South Wales and run a motor industry vehicle dealership selling a number of different brands. They are seeking to employ and looking for a Customers Services Administrator to work in their Service Department. This means that the employee will be arranging customer parts supply, dealing with incoming phone calls from customers and arranging servicing and repairs plus ensuring all is running smoothly. Whilst full training will be given you must have some experience with dealing with customers plus be organised and IT literate. This is a nice business where quality counts. extra Information This vacancy is being handled by our Recruitment Consultant Richard Hawkins, , he covers the South Wales, Gloucester Swindon Hereford Worcester and Shropshire areas for all of your Motor Industry recruitment needs. JGA has over Twenty Five years experience of motor industry recruitment and we operate nationally through near by based offices and Recruiters. We always have plenty of jobs available so if you don t see a motor industry job that suits you don t hesitate to get in touch and discuss your needs with one of our motor industry experts, we can be found at jgauk. com JGA - The motor trade recruitment expert ..........

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11/02 - Customer Service Advisor    Location: Gywnedd Bangor Caernarfonshire Wales ... Jobs

Key points: Customer Service Advisor Location - Bangor Salary - Up to £15, 500 per year Contract- Permanent Hours - Forty Shifts- 5/7 days between 8am - 8pm Monday-Friday and 9am-4pm Saturday and Sunday. Full flexibility required Training - 8 days, Monday - Friday 9am-5.30pm Start Date - Various start dates available This job offer Our callers want to talk to people with personality. People who ll listen ask the right questions and offer the solutions that leave them smiling. That s why we ll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you ll have the chance to help some of the global s leading brands. Comprehensive training, opportunities to progress, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the globalwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We ve been doing this since 1978 and every year we interact with more than 35% of the global population. Our philosophy is transforming passion into Excellence The Candidate can follow us on: Facebook: @Teleperformanceukcareers Twitter: @TPCareersUK AGENCIES NEED NOT APPLY ..........

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12/02 - Customer Service administrator    Location: Glamorgan Bridgend Wales Jobs

Key points: The prospective employer is looking to recruit a Customer Service Administrator to be working with their Servicing Team managing all Customer Service queries for a very prestigious company located in llantrisant. This role is responsible for customer/vendor/dealer queries and other customer transactions which include administrative duties. The Administrator works closely with the Team Leader/Team Coordinator. He or she will take ownership for resolving customer queries and providing prompt, polite and high quality service to customers, whilst at all times following policies and procedures. All jobseekers MUST be able to clear a DBS criminal background check and to start ASAP. Duties for this job will include: Managing all inbound calls and queries and ensure all calls.Processing orders both verbally and via emailDealing with complaintsEnsuring positive and satisfactory response to the customer and that the customer's expectations in terms of a response are metEnsuring that all communicationis sorted batched logged ad distributed in a timely mannerMaximising profitability where appropriateTake ownership of administration problems and the pro-active in resolving themsuccessfully communicate with all internal departments to bring prompt and accurate resolution to issues The ideal jobseeker for this new vacancy with have: 1-2 years experience in a customer service specific roleExperience and knowledge of all microsoft packagesAbility to show strong customer facing skillsExcellent analytical and administration skills with demonstrated strong attention to detailStrong verbal and written conversation discuss issues and skillto positively interactGood organisational and time management skillsAbility to work under time constraints and meet deadlinesA committed enthusiastic and flexible approach at all timesAbility to work unsupervised and use own initiativeGraduate qualification in relevant discipline (business studies, accountancy, or economics) desirable but not required PMP Recruitment Ltd is acting as an Employment Business in relation to this vacancy. ..........

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12/02 - Customer Service Complaint Handler    Location: Wrexham Wales Denbighshire Jobs

Key points: We are employing on behalf of our well established and respected client who are located in Wrexham and who are currently looking to recruit a talented and knowledgable customer service complaint handler advisor to be working with their existing team. Must Haves: Confidence with making / receiving calls.Able to deal with complaints and unhappy customers.Strong skillwith emails (large part of this role is liaising with customers and other suppliers via email)Knowledge of different computer systemsAbility to work to tight deadlinesFlexibility with working hours.(might be desired to stay late if a customer calls in)Working in a noisy and busy environment.Must be extremely organised with the skillto multitask with a strong memory.Will be expected to deal with outside suppliers on a steady basis.Experience with Excel is sought Experience with transport customer service would be desired but not required as training will be given. Weekdays 9am-5pm, £15, 000 - £7.20 an hour Forty hour weeks this is a temporary to permanent position. If you feel you fit the above criteria email your cv and apply for this new vacancy to. Meridian Business Support is acting on behalf of The prospective employer as a Recruitment Agency. ..........

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12/02 - Customer Service Advisor    Location: Gywnedd Bangor Caernarfonshire Wales ... Jobs

Key points: Customer Service Advisor Location - Bangor Northern Ireland agreement- Permanent Salary - Up to £15, 500 per year Hours - 37.5 Shifts -5/7 days between 7am - 11.30pm Monday - Sunday. Full flexibility required Training - 8 days, Monday - Friday 9am - 5.30pm Start Date - Various start dates available This job offer Our callers want to talk to people with personality. People who ll listen ask the right questions and offer the solutions that leave them smiling. That s why we ll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you ll have the chance to help some of the global s leading brands. Comprehensive training, opportunities to progress, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the globalwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to The prospective employer s service by delivering great customer service and solutions on their behalf. We ve been providing superior customer care for leading brands throughout the global since 1978 and every year we interact with more than 35% of the global population. The Candidate can follow us on: Facebook @teleperformanceukcareers Twitter @TPcareersUK AGENCIES NEED NOT APPLY ..........

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