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Typical Job ad below for Cardiff or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Inbound Customer Service Agent

Customer Service Agents- Cardiff Starting employment date -03/01/2012 - £13,428-£14,000 p/a The prospective employer was seeking customer service agents to join their team at the beginning of 2012 the employee will be working for a well known household name within their busy call centre in Cardiff The job will involve answering inbound calls from existing customer dealing with general customer and client enquiries.
Customer complaint handling and problem solving are key competencies for this job.
Please note this job for Inbound Customer Service Agent was advertised some time ago and is now withdrawn.
1. It was required that you have the ability to listen and can think on your feet when speaking to customers.
2. Also due to the nature of the employer you must have:
No Bad debt including CCJs No Dismissals or formal warnings within the last 5 years Full 5+ year checkable reference This was a permanent job working on a shift rota from 8am-10pm across 5 days out of 7. Many opportunities within the organisation. To find out more apply today .
(N.B. Inbound Customer Service Agent is shown for research purposes only.)
Every call could be different so you need you be able to treat customers individually and fairly It was required that you have previous customer service practical working experience ideally within a call centre environment
Find Swansea or Neath as well as Cardiff jobs on the right.

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Wales jobs


As well as jobs in Cardiff find on Amber Jobs a range of vacancies such as jobs in Llanelli, jobs in Carmarthen and Shop Jobs in Neath. Also Warehouse vacancies in Talbot.

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Updated: 29/04/17


30/03 * - Customer Service Administrator    Location: Cardiff Jobs

Key points: Opportunity to join a leading manufacturing company who has invested heavily in South Wales over the last ten years. They are one of the global leaders in their field and are a very stable employer. Currently looking to recruit a Customer Service Administrator, this would be ideal for someone with good customer service or administration experience. Monday - Friday As the Customer Service Administrator, the employee will be based within a busy office environment and be the first point of contact for inbound customer queries. As the Customer Service Administrator, your duties will include:
* Providing excellent customer service by keeping the customer fully recent or current on the status of orders
* Communicating price information, price structures and price changes to customers.
* Entering data into databases or other computerised systems to keepup-to-date customer records.
* Handling enquiries, establishing and maintaining customer records.
* Communicating delivery timescales to customers.
* Communicating with staff from other areas in the organisation, such as production, warehouse, transport, or distribution, to confirm the status of customer orders and resolve customer complaints To be a successful Customer Service Administratorthe employee will have the following skills and experience:
* Must have customer service practical working experience
* Preferably have administration experience
* Full proficiency with Microsoft Office products is called for
* Ideally be fluent in French or German In return the Customer Service Administrator will receive a salary of £16, 000 + pension, healthcare, free parking etc. If you wish to be considered for this role, click on the apply button. By applying for this job vacancy offer, you consent to Sigma Recruitment Ltd contacting you regarding job opportunities and storing a copy of your CV on our database. NOTE we will NOT present your details to any client without speaking to you and seeking verbal consent first ..........

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25/04 - Customer service or sales experience? Immediate start required ...    Location: Glamorgan Cardiff Wales Jobs

Key points: Have you Customer Service or Sales experience? The prospective employer HOME Fundraising are on the lookout for the freshest talent in Cardiff. They need fun and confident people to be working with their team of amazing fundraisers either full time or part time. HOME have already rasied in excess of £500 Million for their charities through the amazing work that they do Get paid £7.50 - £10 Per hour + Bonus incentives incentiveses (Weekly) for saving lives and changing the global. What else could you want out of your career? Benefits of being a charity fundraiser with HOME Fundraising: Immediate StartWeekly pay £7.50-£10 hour flat rate + WEEKLY UNCAPPED BONUSESFull training and a talented and knowledgable team member with you at your first doors to get you goingNo 9am starts: Monday-Friday 3.30pm - 9pmFull or part time opportunities: Full time ..........

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05/04 * - Customer Service Administrator    Location: Rhyl Denbighshire Wales Jobs

Key points: Customer Service Administrator IMMEDIATE INTERVIEW / Starting employment date Salary £16000 Mon – Fri 0900 – 1700hrs The prospective employer is a dynamic market leading business supplying Health equipment for care homes, hospitals and private customers with over 30years experience delivering excellent service and quality products have an exciting opportunity to join the team. Vacancy responsibilities
* Manage e-mails from Group In-boxes making sure they are sent to the relevant departments
* Respond to e-mails
* Answer and direct phone calls accordingly
* Assist with customer enquiries and tell as where it proves necessary
* Save orders to relevant files and print-off with correct date and division
* All order files to be checked on a weekly basis to ensure all orders have been processed
* File sales paperwork
* Scanning and printing
* Develop and keepprofessional working relationships with customers
* Processing / collating management information as and when called for Requirements
* Excellent telephone manner
* Administration experience
* Accurate data entry skills
* skillto work under own initiative
* Excellent verbal and written communication skills
* skillto multi-task , Priorities work loads and work under reasonable pressure
* Keen eye for detail
* Experience of Microsoft Office ( Excel , Word) A flexible approach to work and hours (working) is desirable To apply for this job vacancy offer send CV’S to Mon-Fri (Office hours (working)) (Apply online only) (24hours (working)) 07852981564 or apply via Job board ..........

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06/04 * - Customer Service Officer andndash; Swansea    Location: Swansea Jobs

Key points: Customer Service Officer - HSBC - £17, 250 beginning salary As a candidate, are you seeking to employ a role where you can truly make a difference to our customer's lives? If the answer is yes, then this is the role for you. Working as part of our mortgage family the employee will be speaking with customers and helping them achieve their goal of a new mortgage, the employee will be the first point of contact for our customers to help them achieve their hopes, dreams and ambitions when it comes to house buying. There is no bigger purchase than a new home. The great news is you do not need any earlier mortgage, banking or contact centres experience, what we're really interested in is a genuine passion for going above-and-beyond for our customers - everything else we can teach you At our Swansea Contact Centre we are focused on creating an engaging working environment, and we're dedicated to helping you develop and grow your career and unlock your potential. The Contact Centre offers great facilities such as free onsite and offsite parking, as well as an internet café and subsidised sports and social club. When you join our team, from day one you'll have access to a competitive benefits package, including:
* A discretionary annual bonus
* Bupa healthcare for you and your family worth up to £775
* A market-leading employer pension contribution of up to 17%
*
* Life assurance (4x base salary)
* 25 days' holiday, plus 8 public and bank holidays - with the choice to purchase up to an extra 5 days
* My Choice - our flexible benefits scheme
* A dress-down policy, so you can come to work dressed how you feel comfortable (within reason) We're seeking to employ people with temperament, drive and ambition, and basically people people, on a full time basis to join our inbound customer service teams. What will I be doing as a Customer Service Officer?
* the employee will answer inbound calls from our customers and help them with their mortgage and banking enquiries
* Building a friendly rapport with our customers by truly listening to their needs the employee will support them with the products and services that are right for them
* Bringing a good sense of fun and humour to the role is called for too
* the employee will receive a full induction and training program designed to get you up to speed on the systems we use and the products and services we offer To be successful in this role you should meet the following requirements:
* Experience in a relevant environment i.e. front-line Customer Services.
* A proven track record of understanding your customers' needs and delivering excellent customer service.
* Strong professional communication skills, both oral and written.
* Experience of working with rules and regulations.
* Consistently achieved objectives set and taken action to improve your own pe ..........

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29/04 - Homebase jobs in Cardiff

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05/04 * - Customer Service Desk Operator    Location: Carmarthenshire Jobs

Key points: Meridian Business Support are currently employing for a Customer Service Desk Operator on behalf our client. As a CSD Operator the employee will be asked to meet objectives set by the Customer Service Manager ensuring the best possible service is provided to our external and internal customers. CSD Operator responsibilities:
* Dual dates
* Managing capacity
* Order lead times
* High levels of accuracy
* Customer service Qualifications:
* Excellent telephone manner
* earlier customer service practical working experience
* Competent use of I.T packages
* The skillto work accurately under reasonable pressure
* Able to work as part of a team Salary & hours (working): Salary will be dependent on experience, sick pay, pension scheme & health benefits all available after 1 years service. Working 37.5 hours (working) per week, there are 3 shifts during Mon-Fri, working on a rota basis 8.00am - 16.30pm 8.30am - 17.00pm 9.00am - 17.30pm Saturday 8.00am - 12.00pm: Saturday's are worked on a rota basis (with a current staffing of 9 - it will mean every 9th week) Bank Holidays: Work on a voluntary / rota basis Due to the vacancy, nature and location of the vacancy, Welsh speaking candidates will be desirable. It you are interested in this position, Contact Meridian on (Apply online only) or email your CV Meridian Business Support is acting on behalf of our Client as a Recruitment organisation ..........

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Homebase jobs in the area of Cardiff

06/04 * - Customer Service Administrator    Location: Port Talbot Jobs

Key points: Recruitment Solutions Wales are seeking to employ an experienced Customer Service Administrator for a Client based in Port Talbot. An exciting chance as arisen with one of South Wales leading Manufacturing Companies. Job Description
* To control the order process for steady business and projects.
* Hold weekly project/order review meetings, ensuring that all actions are complete in line with the Project plan.
* Ensure that all necessary information is given and received to and from the Client on a timely basis and that they are made fully aware of delivery implications, particularly if these exceed the agreement.
* give a status report with summary sheet indicating weekly progress, any areas of concern and the plan for the coming week as called for.
* checklead-time, project/order status and keep the customer informed as necessary.
* Liaise with the despatch department to ensure prompt and correct despatch of orders.
* Enter sales orders onto the computer system.
* checkthe status of orders from the project teams, identifying slippages and ensuring that recovery plans are in place and achieved.
* Liaise with other internal departments as called for to resolve a customer order related issues and keepdepartmental plans, holding steady reviews with team members.
* keepgood housekeeping of work area. Personal attributes
* Achievement of project/order timing to plan.
* Achievement of project milestones.
* Experience of dealing with customers in a customer services role.
* Experience in an Engineering/Manufacturing environment is desirable.
* Must have excellent verbal and written communication skills with the skillto influence.
* Good business acumen.
* Must possess well-honed negotiation skills in order to achieve win/win situations for the customer and the company.
* Excellent administration and organisation skills.
* Must have a high degree of computer literacy, preferably familiar with Microsoft Office.
* Must be a Completer/Finisher, with a methodical approach to their work with an eye for detail.
* Must have the skillto understand, examineand evaluate information.
* Able to make a decision and act upon it ..........

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24/04 * - Customer Service Administrator/Technical Support    Location: Ammanford Carmarthenshire Jobs

Key points: JOB DESCRIPTION / JOB ROLE Customer Service Administrator / Technical Support Job Role: To be an important and integral part of the sales dept and sales team liaising in an appropriate manner with personnel in other departments. To co-operate with personnel on the Sales department and other departments to ensure that customers’ needs are met. To ensure that all customer and management requests are dealt with and to report any difficulties in workload to your line manager or superior if called for. Job Objective To give a point of contact for customers and to keepa high level of customer service at all times. To plan within a time frame, communicate & co-ordinate with relevant departments, prioritize tasks, meet customer needs, to carry out above successfully, efficiently and accurately. Duties to include: Customer Service: • As called for, take general sales calls for the home market and prepare sales quotation when necessary. • To give any information as appropriate to the customer or if further technical input is sought, to pass to the appropriate personnel. Accuracy and efficiency is a must. Highlight possible growth and development of the role where appropriate. • To administer and checkall necessary documentation, steadyly updating in house system, to aid the smooth running of each sales order, to communicate successfully with all internal departments involved. Additional: • To agree any other reasonable tasks as deemed necessary by your line manager, these may include but are not limited to the following:- o Updating customer databases o Creating and providing customer databases for Management use. o Research for information as called for. o calculateexceptional orders. o To cover when necessary, for absent staff due to sickness / holiday. Qualities and Experience: The successful candidate will possess excellent customer service, communication and administration skills. earlier work experience of working in a customer service role within an industrial environment through either a job placement or full time work is preferable. An aptitude to understand and relay technical information is sought. This role would suite somebody used to working in a trade counter / or engineering sales role. The Candidate must have some technical / engineering background. earlier candidates need not apply ..........

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12/04 * - Customer Service Desk Operator    Location: Carmarthenshire Jobs

Key points: Meridian Business Support are working in partnership with a market leading business based in the heart of Carmarthen who are seeking a full time permanent Customer Service Desk Operator to join its thriving Customer Services department. The role of Customer Service Desk Operator is to ensure customer requirements are met in a highly professional and accurate manner whilst meeting the Company objectives for dual dates, order lead times and managing capacity. As a Customer Service Desk Operator the employee will achieve all the objectives set by the Team Leader, ensuring the best possible service is provided to our external and internal customers. Suitable candidates should have earlier work experience within a Customer Service role along with the skillto show exemplary conversational and communication skills. The post holder will need to be a confident communicator both with customers and internal personnel. The skillto speak Welsh fluently is desirable as our client conducts their business through the medium of the Welsh language. Meridian Business Support is acting on behalf of our Client as a Recruitment organisation ..........

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03/04 * - Customer Service Advisor andndash; HSBC, Swansea    Location: Swansea Jobs

Key points: Customer Service Advisor - HSBC, Swansea - £17, 250 beginning salary, increasing to at least £18, 250 after 12 months (subject to performance) Our Swansea Contact Centre offers great facilities, such as an on-site restaurant, free parking, internet cafe and games room. We have a dedicated team focused on creating an enjoyable working environment and organising steady social events. When you join our team, from day one you'll have access to a competitive benefits package, including:
* A discretionary annual bonus
* Bupa healthcare for you and your family worth up to £775
* A market-leading employer pension contribution of up to 17%
*
* Life assurance (4x base salary)
* 25 days' holiday, plus 8 public and bank holidays - with the choice to purchase up to an extra 5 days
* My Choice - our flexible benefits scheme
* A dress-down policy, so you can come to work dressed how you feel comfortable (within reason) At HSBC we're all about exceeding our customer's expectations. Our Customer Service Advisors deliver a superior service to each and every individual who calls our Contact Centre in Swansea. We're seeking to employ supportive and enthusiastic people on a full time basis to join our inbound customer service teams. Banking and Contact Centre experience are not called for. What we're really interested in is a genuine passion for going above-and-beyond for our customers - everything else we can teach you What will I be doing as a Customer Service Advisor?
* Delivering an exceptional customer service by successfully responding to questions and queries, showing your passion and dedication along the way
* Building relationships with our customers by truly listening to their needs - and supporting them with the products and services that are right for them
* Bringing a good sense of fun and humour to the role is called for too What do I need to be successful in this role? It doesn't matter if you've never worked in a Contact Centre before, or even if you're straight out of education. We pride ourselves in delivering some of the best training out there. You'll start on a salary of £17, 250 and since we're passionate about you and career progression, we will ensure you go through a really thorough induction programme during your first 10 weeks. After six months providing all is going ok, you'll see your salary rise to £17, 750. We will then give with you more training to enhance your skills to help a wider range of customers and in reward for that we will look to increase your salary to £18, 250 after 12 months We're here when our customers need us so you'll need to be flexible in the hours (working) you work. We operate a rotating shift pattern and our centre is open between 7am and 12am, 7 days a week. So, do you want a career rather than just a job? Some of our most successful se ..........

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Assistant Manager, Womenand#39;s Fashion Swansea (NEW STORE) ...

Location: Swansea Wales Jobs

Key points: ARE YOU AN EXPERIENCED RETAIL MANAGER? DO YOU HAVE A PASSION FOR FASHION? WOULD YOU LIKE TO WORK IN A TRENDY RETAIL STORE? We are working with a great name in women's fashion on the high street. With branches all across the UK they strive to bring the latest fashion from the catwalk to the shop floor at sensational prices. We are helping them to recruit an Assistant Manager for their BRAND NEW Swansea store. As an Assistant Manager for the company, no two days are ever the same. You'll manage your team's performance, while training and developing them to achieve results. the employee will work to a range of targets and KPI's to keep you on your toes. We're looking for self motivated Managers currently working within fashion to work in a treny BRAND NEW Southend store. previous work experience of working to KPI's and targets is a MUST. the employee will also have a keen eye for Visual Merchandising and store presentation standards, as well as a strong commercial awareness in terms of ladies fashion. Sounds like you? Then apply online today ..........

Store Manager, Womenand#39;s Fashion Swansea (NEW STORE) ...

Location: Swansea Wales Jobs

Key points: ARE YOU AN EXPERIENCED RETAIL MANAGER? DO YOU HAVE A PASSION FOR FASHION? WOULD YOU LIKE TO WORK IN A BRAND NEW TRENDY RETAIL STORE We are working with a great name in women's fashion on the high street. With branches all across the UK they strive to bring the latest fashion from the catwalk to the shop floor at sensational prices. We are helping them to recruit a Store Manager for their BRAND NEW store in Swansea As a Store Manager for the company, no two days are ever the same. You'll manage your team's performance, while training and developing them to achieve results. the employee will work to a range of targets and KPI's to keep you on your toes. We're looking for self motivated Managers currently working within fashion to work in their store. previous work experience of working to KPI's and targets is a MUST. the employee will also have a keen eye for Visual Merchandising and store presentation standards, as well as a strong commercial awareness in terms of ladies fashion. Sounds like you? Then apply online today ..........

 

Homebase vacancies in Cardiff: Jobs above: 1-11 | 11 Jobs found

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