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Typical Job ad below for Cardiff or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Advisor

Description The prospective employer was an outsourcing company based in Central Cardiff looking for customer representatives to receive calls from members of the general public and update information on computerised databases regarding their utility accounts.
We are looking for people to provide excellent customer service in response to all enquiries received.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1. Key Responsibilities As a customer representative Your job duties will include being responsible for the accurate, timely and efficient servicing of the needs of our clients customers.
2. Qualifications and Skills While experience in a customer-focused role would be a bonus, it's not required. Many opportunities within the organisation. It's more important that you have the right personality and mindset.
(N.B. Customer Service Advisor is shown for research purposes only.)
In return our client will provide full training and opportunities to progress your career
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Wales jobs


As well as jobs in Cardiff find on Amber Jobs a range of vacancies such as jobs in Llanelli, jobs in Carmarthen and Shop Jobs in Neath. Also Warehouse vacancies in Talbot.

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Cardiff
Updated: 8/12/16


24/11 * - Inbound Customer Service Call Centre (Telesales) Agent ...    Location: Cardiff Jobs

Key points: As a candidate, are you available immediately? Have you customer service practical working experience? Adecco Cardiff are currently seeking to employ a number of enthusiastic individuals for an inbound customer service call centre agents. This is a temporary role with an immediate start The working hours (working) are 37.5 per week and training is provided. The role will require an excellent level of customer service. Interested? make an application today Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer. Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer ..........

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20/11 * - Sales Advisors (Customer Service Skills necessary)    Location: Cardiff Jobs

Key points: Customer Service / Sales Advisors (Cardiff No experience called for) Immediate Starts Start a fresh new career in Cardiff with this sensational sales opportunity. Would you enjoy representing clients with a fully motivated, well established, fun and lively sales and customer service team with a great social calendar? Based in the city centre of Cardiff, we are well established, successful and are constantly growing. As a result, we are looking to recruit for our team to assist with residential campaigns. The role includes the following aspects:
* Customer Service
* Sales
* Marketing
* Promotions earlier work experience in these areas is not really necessary as we give access to full sales, customer service, client and product training. If you would like a NEW career in Sales, Marketing and Customer Service make an application today by clicking the 'apply' button and completing the online application. Please make sure you attach your CV and contact details so the recruitment team can get in touch with you as soon as possible APPOINTMENTS BEING HELD IMMEDIATELY ALL Applicants should BE 18 OR OVER. ROLES ARE IN THE CARDIFF AREA We are unable to give sponsorship for non-EU citizens. No experience is necessary in this self employed role as access to full client and product training will be given. All earnings are performance related commission only plus incentives ..........

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06/12 * - Customer Service Executive    Location: Cardiff Jobs

Key points: Customer Service Representative Cardiff Permanent, Full Time Key Vacancy responsibilities: • Provides accurate, timely, complete and consistent global customer support involving telephone inquiries, email requests and Web-based inquiries from customers of, including customers, sales representatives, internal operations and 3rd Party customers. • Responsible for working in a team environment to give an exceptional level of service to all customers by listening empathetically to the customer, identifying and defining the customer needs and delivering service to meet those needs. • give subject matter expertise on vendor operations, including timely and accurate information in response to operational responsibilities including reporting and process execution to meet service level agreements. • Producing both standard and ad hoc reports. • Develop analysis on operational issues and give recommendations for operational improvements. • successfully manage irate contacts and successfully deliver resolutions that product high levels of customer satisfaction. • Resolve escalated issues by determining resolutions and successfully delivering high levels of customer satisfaction. • Performs other duties and/or activities as assigned. Key Requirements: • Greets customers in a courteous, friendly and professional manner. Actively listens to caller to calculateand clarify service needs. • Resolves customer service issues by dealing with transactions within scope or engaging other corporate resources as called for. Documents all customer inquiries and issues using Customer Relationship Management application. • Knowledge of Business Information Industry an asset and a strong working knowledge of scoring models would be beneficial. • High volume Contact Centre experience. • PC knowledge of Microsoft Office including Word, Excel and Outlook. • Excellent written and verbal English language skills called for. • skillto multitask and thrive in a fast paced teaming environment. • A detail orientation and skillto work in an environment of ambiguity. • skillto be creative and innovative. • skillto have analytical skills and deal with complex issues and ambiguities. • Must have flexible work availability ..........

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18/11 * - Customer Service Inbound Call handler    Location: Cardiff Jobs

Key points: Interested in an exciting career in Customer services? Looking to earn a generous pay with the skillto earn sensational Bonus incentiveses? Interested in superb benefits and a supportive fun working culture? Do you thrive on having great conversations with customers? The prospective employer, a well known contact centre, has immediate starts available in two sensational Cardiff locations, a shuttle bus is available to their Cardiff bay location. Receiving inbound calls from customers of a multi-platform media company, Your job duties will include being responsible for up-selling and retaining existing customers whilst building rapport and offering extra products/upgrades. Working hours (working) per week is 40 and Applicants should be fully flexible as Shift patterns will fall between 08:00 to 22:00. There is a chance for progression and the opportunity to obtain a degree level qualification through their supportive back office team. Salary starts at £16, 016 rising to £18.096. If you are interested in joining a energised and dynamic team then apply Meridian Business Support is acting on behalf of our Client as a Recruitment organisation ..........

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01/12 * - Customer Service Advisor B2B (Business to Business) ...    Location: Cardiff Jobs

Key points: Customer Service Advisor - temp to perm Cardiff £18, 000 per year plus bonus when permanent As a candidate, are you a professional and express person who enjoys customer service and resolving customer issues? Do you enjoy working in a busy environment and as part of a team? As a candidate, are you seeking to employ a role with a global organisation that will offer you opportunities to progress and develop your career? If so, then the team at Cordant People Cardiff would like to speak to you asap We are looking to recruit an immediately available Customer Service Advisor, who is seeking to employ an interesting and demanding permanent Customer Service role. We are seeking to employ a candidate who is professional, friendly, and an excellent problem solver Duties to include:
* Taking calls from clients across the UK
* Fact finding regarding product fault/malfunction asking probing questions and inputting data directly in to computerised form
* Providing fault details to Engineering and Technical team
* Updating with customers accordingly The successful candidate will be someone who is comfortable with computer/CRM systems and who is capable of multitasking in a busy environment. Key skills called for:
* skillto multitask
* Excellent telephone manner
* Strong organisation skills
* skillto work under reasonable pressure If this sounds like you, then upload your CV as a Microsoft Word document to be immediately considered for interview. Cordant is acting as an Employment organisationin relation to this vacancy ..........

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Homebase jobs in the area of Cardiff

06/12 * - Customer Service Officer    Location: Cardiff Jobs

Key points: Job Role: Customer Service Officer - Legal Location: Cardiff Salary: £13, 500 rising to £15, 000 hours (working): 9am to 5pm - Weekdays (35 hours (working)) If you have passion, values and excellent customer service and you would like to be at the heart of an exciting future, we want to hear from you today. Our Client is a national law practice of around 1, 000 employees. They pride themselves on being an equal opportunities employer and is committed to, and realises the benefits of, having a diverse workforce. With the Investors in People accreditation, they ensure they encourage their employees to progress and develop. Purpose: Our Client is seeking to employ a number of customer focused individuals to join their expanding Legal Services Contact Team to be based in our Cardiff office. As an Advisor it all starts with you and this will involve you building relationships with customers by demonstrating that you understand customer's individual needs and providing services to help meet those needs. This is an exciting chance for an individual looking to gain legal industry experience. The team's role is to be the first point of contact for our new customers to establish their needs in relation to their claim or query and tell them of legal processes. Duties/Vacancy responsibilities: Your initial responsibilities will include administration relating to new customer files. This will include preparing the case for the initial part of the relevant legal process in readiness to be passed to a case handler. the employee will quickly progress to making and taking calls with new customers. The role will then progress to extra responsibilities including: providing great customer service by contacting new customers as soon as possible and gathering information called for to calculatetheir claim and assisting with their immediate needs. The role extends to a number of legal disciplines including civil litigation, personal injury and legal helpline. Skills/Competencies called for: The successful candidate will have exemplary conversational and communication and people skills, be diplomatic and empathetic. We are seeking to employ enthusiastic, self-motivated and flexible individuals with a positive approach to customer service. the employee will also be organised and able to prioritise; be able to work to targets and cope well under reasonable pressure. An excellent telephone manner is called for. Ideally you should be IT literate, nonetheless, your journey will begin with full legal and system training delivered by our team of experienced staff. the employee will work a 35-hour week between Monday and Friday 9am to 5pm. (1 x week of afternoons in 4) Why Join us? In return for your commitment to us, your salary will increase to £14, 500 following successful completion of 3 months' probation, with a further increase up to £15, 000. Our wide range of benefits, include a generous holiday entitlem ..........

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Business info for the retail sector    Retail online magazine

25/11 - Temporary Customer Service Assistant    Location: Glamorgan Cardiff Wales Jobs

Key points: As a jobseeker are you looking to gain some experience in a Customer Service based role? Would you like to work as part of a close knit team for a nationally recognised company? The prospective employer an established and leading fashion retailer located in Cardiff, is advertising for a temporary Customer Service Assistant to help cope with the seasonal demand. This is a sensational opportunity for someone looking to take that first step into Customer Service in a supportive, enthusiastic environment. Duties will include taking inbound calls from customers, , responding to customer emails and other general administrative duties as required. The ideal jobseeker for this new vacancy will have experience of customer service from either a retail or hospitality background have sensational conversation discuss issues and skillto positively interact and possess an excellent standard of written and spoken English. It is important that you are able to hit the ground running, but there will be plenty of support available from colleagues. Shifts will be weekdays 8.30am-5pm(with a 4pm finish on a Friday) and this is a temporary role to the end of January 2017. Don't miss out on this great opportunity ..........

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07/12 * - Customer Service Advisor    Location: Cardiff Wales Jobs

Key points: seeking to employ a new career? Have you a great telephone manner? Enjoy talking to people? Have a flair for getting a great conversations going? Driven to achieve results? Have you customer service, hospitality, call centre or retail experience? Due to significant business growth our client is hiring customer experience experts to join their highly successful and aspiring customer service sales dept and sales team. The prospective employer is seeking to employ passionate customer service advisors to answer inbound calls from existing customers on behalf of a major telecommunications business.This 'One of a Kind' call centre is situated in Cardiff and is a bustling and lively environment which handles thousands of calls a day. The right person needs to be flexible with their working hours (working), including late nights and weekends. This is a permanent position, working on a 40 hour contract. Salary: £15, 000 ..........

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11/11 * - Customer service adviser    Location: Cardiff Jobs

Key points: Customer Service Advisor - temp to perm Cardiff £7.20 per hour to start, progressing to £18, 000 per year plus bonus when permanent As a candidate, are you a professional and express person who enjoys customer service and resolving customer issues? Do you enjoy working in a busy environment and as part of a team? As a candidate, are you seeking to employ a role with a global organisation that will offer you opportunities to progress and develop your career? If so, then the team at Cordant People Cardiff would like to speak to you asap We are looking to recruit an immediately available Customer Service Advisor, who is ultimately, seeking to employ a permanent role. Although this role will be temporary to start with, our client has every intention of making the successful candidate permanent in the near future. We are seeking to employ a candidate who is professional, friendly, and an excellent problem solver Duties to include:
* Taking calls from clients across the UK
* Fact finding regarding product fault/malfunction asking probing questions and inputting data directly in to computerised form
* Providing fault details to Engineering and Technical team
* Updating with customers accordingly The successful candidate will be someone who is comfortable with computer/CRM systems and who is capable of multitasking in a busy environment. Key skills called for:
* skillto multitask
* Excellent telephone manner
* Strong organisation skills
* skillto work under reasonable pressure If this sounds like you, then upload your CV as a Microsoft Word document to be immediately considered for interview. Cordant is acting as an Employment Business in relation to this vacancy ..........

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29/11 * - Customer Service Advisor x 2    Location: Cardiff Jobs

Key points: Customer Service Advisor x 2 Cardiff (accessible by public transport) £15, 000 per year + £2000 bonus paid quarterly As a candidate, are you a compassionate and patient Customer Service Advisor who is looking to working in an environment where providing an excellent service is the number one priority? Do you enjoy being busy and working in a role where there is always something for you to do? If so, then we'd like to speak with you We are currently looking to recruit 2 x Customer Service Advisors to work as part of a close knit Cardiff based team due to expansion. The successful candidate will be passionate about providing a positive service and someone who genuinely cares about their customers. Duties to include:
* Taking calls from customers
* Processing all orders with 100 % accuracy
* Providing excellent customer service to all external and internal customers
* Providing a timely and efficient service when dealing with the registering of all New customers
* Monitoring and recording all customer response
* successfully dealing with any telephone complaints received taking accountability to ensure resolution
* Completing administrative duties as called for
* Ensuring that Data Protection and confidentiality is adhered at all times Our ideal candidate will be someone who cares about making a difference. The key skills that we are seeking to employ are:
* Empathy and excellent listening skills
* Accuracy and a keen eye for detail
* The skillto multitask
* A willingness to learn
* The skillto work well within a close knit team This is an interesting and rewarding role where you'd work as part of a friendly and welcoming team. Excellent benefits include:
* 26 days holiday + bank
* 4 % company pension
* Free parking
* Quarterly bonus
* No weekend or evening work Interested? Please upload your CV today to be immediately considered for this role. Cordant is acting as an Employment organisationin relation to this vacancy ..........

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21/11 * - Inbound Customer Service Advisor    Location: Cardiff Jobs

Key points: As a candidate, are you seeking to employ a new role in the Call Centre and Customer Service field? We have Inbound Customer Service Advisor roles available at a leading Cardiff City Centre office. This is a permanent, full time role where your will be expected to work 40 hours (working) per week. the employee will need to be flexible to work 5 out of 7 days a week including both Saturday and Sunday on a rotational basis. hours (working) of work will be between 8am and 9pm. the employee will have great conversations with existing customers, answering their questions, solving any problems they may have and talking to them about a wide range of products and services to give a solution that meets their needs. Please call us now on (Apply online only) or send your CV and we will be in touch. Due to the high volumes of applications we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 7 days of your application, then presume that you have not been successful on this occasion ..........

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21/11 * - Customer Service Advisors Apply now...start next week ...    Location: Cardiff Jobs

Key points: Due to expansion of this award winning contact centre with two locations in Cardiff, we are looking to hire new full time staff to this sensational company. Competitive salary £16, 016 rising to £18, 096 .......PLUS monthly bonus (circa £400 per month PLUS Incentives including Free Sky+ HD & broadband, Pension and Healthcare Do you thrive on having great conversations with customers? Would you like to work for a company that truly believe in offering customers the best experience possible? A company that will promote within for team managers, trainers, QS roles and number of other roles yearly If YES then continue to read the job description and the many benefits this company offers including: - Free Sky TV Package worth £90p/m after just 4 weeks of service - Cash and gift vouchers given away weekly - Fortnightly pay - Local Discounts (E.G Free drink at Nandos etc) - Free eye care vouchers - Free child care benefits - Death in service benefits - Opportunity to earn a BSC Degree of Customer Contact Management hours (working) of work - Monday to Sunday flexible between 8am and 10pm - shifts either 4x 10 hours (working) days or 5 x 8 hours (working) days. Your role will be to tell existing customers on an upgrade or customer who are looking to end their subscription. the employee will make sure they feel like the number one priority and are fully informed about the options and services available to them. The Candidate role will be to speak with existing customers on an upgrade or a customer who are looking to end their subscription. the employee will be looking to discuss with them the best choice for their account and tell them accordingly of what you can offer. As a Customer Experience Advisor you are empowered to take ownership of inbound and outgoing calls and be able to create a special customer experience. It is called for you proactively expect customer needs and expectations and meet them every time by promoting our products and services. To join the team all you need is the right attitude to service excellence, exemplary conversational and excellent communication skills, be self-motivated with a great temperament. The skillto work as part of a team is called for as is the requirement to meet targets on a weekly basis. Role Duties: - inbound calls from existing customers - Promotion of company products - Problem solving - Complaint handling - Promote new products and offers throughout the year If you are interested in joining a diverse company, then send you CV in today for immediate consideration. All responses will be reviewed withintwo working days ..........

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Homebase vacancies in Cardiff: Jobs above: 1-12 | Next of 52 Jobs found

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