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Typical Job ad below for Swansea or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
CUSTOMER SERVICE ADVISOR - Swansea

This very large and busy swansea based company was now seeking Customer Service Advisers.
50 per hour, after 3 month probationary period this will increase to £8.
Please note this job for CUSTOMER SERVICE ADVISOR - Swansea was advertised some time ago and is now withdrawn.
1. Salary was £7.
2. Hours of work are a 4 week rolling shift pattern- Monday - Friday 8-4, 9-5, 10-6 & 11-7 the employee will ideally have worked within a PPI Claim environment and have had some experience workinmg either within a complaint or correspondence department. Many opportunities within the organisation. the employee will need to have call centre experience .
(N.B. CUSTOMER SERVICE ADVISOR - Swansea is shown for research purposes only.)
05 per hour if probationary successfully completed
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Wales jobs


As well as jobs in Swansea find on Amber Jobs a range of vacancies such as jobs in Llanelli, jobs in Carmarthen and Food retail Jobs in Neath. Also Supermarket vacancies in Port talbot.

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Updated: 23/11/17


31/10 * - Customer Service Advisor    Location: Swansea Jobs

Key points: Customer Service Advisor - HSBC - £17, 250 beginning salary, increasing to at least £18, 250 after 12 months (subject to performance) As a candidate, are you seeking to employ a role where you can truly support us in making our customers' lives better off every day whilst earning a generous pay with structured career development? Then look no further. At HSBC we're all about exceeding our customers' expectations. Our Customer Service Advisors deliver a superior service to each and every customer who contacts our centre. By truly listening to them the employee will understand their banking needs and the employee will be able to proactively recommend products and services that are a real benefit to their lifestyle. Our Swansea Contact Centre offers great facilities, such as an on-site restaurant, free parking, internet cafe and games room. We have a dedicated team focused on creating an enjoyable working environment and organising steady social events. What will I be doing as a Customer Service Advisor?
* Engaging with a wide range of diverse customers over the telephone
* Delivering exceptional customer service by successfully responding to questions and queries, showing your passion and dedication along the way
* Identifying suitable products and making recommendations to suit customers' requirements
* Achieving performance expectations with a focus on successful customer outcomes at the end of every call
* Bringing a good sense of fun and humour to the role is called for too What do I need to be successful in this role? We're seeking to employ supportive and enthusiastic people on a full time basis to join our customer service teams. Banking and Contact Centre experience are not called for. What we're really interested in is a genuine passion for going above-and-beyond for our customers. It doesn't matter if you've never worked in a Contact Centre before, we pride ourselves in delivering some of the best training out there. What can we offer you? You'll start on a salary of £17, 250 and since we're passionate about you and career progression, we will ensure you go through a really thorough induction programme during your first months, and will give you with training to enhance your skills to help a wider range of customers and in reward You'll start on a minimum salary of £17, 250 and since we're passionate about you and career progression, we will ensure you go through a really thorough training programme over your first 12 months programme to enhance your skills and allow you to help a wider range of customers. In exchange for this we will ensure you receive incremental pay raises over 12 months that take your salary to a minimum of £18, 250. From the moment you join our team, on top of a competitive salary, the employee will also receive the following benefits package, including:
* A discretionary annual ..........

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31/10 * - Retail Merchandisers (No experience Needed)    Location: Swansea Jobs

Key points: Warehouse/Retail Merchandiser Operatives Urgently called for Immediate starts available. Ongoing work available - must be flexible to work near by as well as away from home Job Title: Warehouse/ Retail Merchandiser Operative Rate: beginning rate is £7.50 (more dependant on experience) with the potential to increase to £9.00 per hour. Working hours (working): 0-50+ hours (working) per week. 11 hour shifts My client is currently seeking to employ passionate individuals with the right attitude and flexibility to join their merchandising teams within various retail stores/retail sectors, offering a range of solutions to help new store openings, refits, range and product reviews and general store support. Working as part of their merchandising teams near by and across the UK your role will be to deliver excellent merchandising standards within a retail environment, providing a friendly, efficient and dependable service to their valued clients. Experience using planograms, merchandising and working within a retail environment is desirable but not called for. A warehouse background is also desirable. On-going training and development will be identified and provided with possible progression opportunities. An example of a merchandising role: taking off labels from displays and replacing them, working on the shop floor & organising display/shop layout/ presentation. Precision is key Good attention to detail is a must Main Vacancy responsibilities: Merchandise and replenish using planograms in the timescales set by Team Leaders. Profiling and general cleaning of shelving and equipment. Use initiatives to problem solve and suggest resolutions when encountering barriers. showexemplary conversational and communication skills and be a self-motivated team player. Flexibility towards working patterns, shifts and locations is called for. Accommodation will be provided when working away from home on a twin room shared, B&B basis. Must be prepared to work and stay away from home. Car mileage is paid at 0.25p per mile If you feel you are the right person for this role, send your CV for an immediate response CP4 Cordant is acting as an Employment Business in relation to this vacancy ..........

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30/10 * - Customer Service    Location: Cardiff Wales Jobs

Key points: Customer Service Full Time Location:Cardiff Salary £16, 000 We are looking to expend our Customer Service team could you be the person we are seeking to employ? With a full time customer service position available working in our Cardiff office, Experience is not really necessary as training is provided. Must be able to work well under reasonable pressure and able to ensure a professional manner at all times. Willing to work as part of a team as well as under own initiative. Flexible working hours (working) Monday- Sunday hours (working) 8am-9pm Location - Cardiff make an application today ..........

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27/10 * - Customer Service Advisor    Location: Cardiff Jobs

Key points: DO YOU HAVE A PASSION TO ALWAYS give TOP CUSTOMER SERVICE? WOULD YOU LIKE TO GET PAID TO COMMUNICATE VIA TELEPHONE WITH THE PUBLIC EVERYDAY? Have you customer service practical working experience? Toucan Recruitment are employing on behalf of a global brand based in Cardiff. We are seeking to employ experienced Customer Service Advisors to join the contact centre team. the employee will work 40 hours (working) over a 7 day week rota, providing customer service to existing customers over the phone. If you have strong customer service practical working experience and seeking to employ a career where you can progress and in return receive great incentives this is the job for you Have you the following?
* earlier customer service, retail or call centre experience
* Good telephone manner
* Strong communication skills
* Able to pass a credit check and CRB (Criminal Records Bureau)
* Must be flexible with working hours (working) If you are over 18 and seeking to employ a career in Customer Service where you can progress apply with your CV now ..........

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23/11 - Tesco jobs in Swansea

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02/11 * - Customer Service Manager    Location: Cardiff Jobs

Key points: Customer Service Manager - South Wales Highly competitive package with excellent benefits Acorn Recruitment is working in partnership with One Wales Energy who are launching a new independent energy supply company for Wales. One Wales Energy will be offering competitive prices and great service while doing their bit to help local communities and helping to nurture a cleaner, greener, more resilient domestic energy supply sector. This is an exciting time as they prepare to launch their business and take their first step towards making One Wales Energy - Un Ynni Cymru into Wales' leading energy supply company. This is an exciting time as they prepare to launch their business and take their first step towards making One Wales Energy - Un Ynni Cymru into Wales' leading energy supply company. As part of the early growth of the company, we are looking to recruit a Customer Service Manager to join the team in South Wales. This is a special opportunity to join an innovative and send looking company at their start-up. General Role Description
* The Customer Service Manager will play a pivotal role within the business as Your job duties will include being responsible for the overall performance of the contact centre functions and all inbound and outbound customer communications.
* A proven track record of working in a customer service capacity is called for. This role requires the candidate to be able to "hit the ground running", ensure regulatory compliance and the highest level of customer service is provided throughout the customer journey.
* The skillto communicate in Welsh is highly desirable, nonetheless this requirement can be met through other team members.
* As a minimum, an empathy with the Welsh language is to be expected due to the high public profile of the business, it's commitment to being bilingual and the need to appeal to a diverse population both within Wales across the UK Vacancy responsibilities
* Building and managing the customer service function (including webchat and other traditional channels).
* Developing and managing the contact centre function, which will be outsourced initially. This will be reviewed steadyly and the company may decide to develop its own in-house contact centre as the customer base increases.
* Setting a clear mission for customer service and deploying strategies to achieve objectives.
* Championing great customer service and managing customer expectations.
* Continually seeking operational improvements for cost successful and efficient ways of working whilst ensuring a high level of customer satisfaction.
* Take ownership of customer issues and complaints and ensure resolution.
* Manage and coordinate outbound sales calls to 'warm' leads
* Ensure compliance with relevant regulations.
* Set KPIs and steady and ad-hoc reporting for internal and compliance purposes.
* Continually checkperformance and ..........

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Tesco jobs in the area of Swansea

30/10 * - Inbound Customer Service Advisor    Location: Cardiff Jobs

Key points: Customer Service Advisor £16, 000 + £2000 annual bonus paid quarterly (Monday-Friday 09:00-17:30 ) Cardiff Do you take pride in offering an excellent customer experience? Do you like to make a difference? As a candidate, are you able to talk to people from all walks of life and give a 1st class service? If so, I'd like to hear from you. I am currently employing for a Customer Service Advisor for a leading Healthcare firm in Cardiff. Joining an experienced, knowledgeable and friendly team, this is an exciting and exemplary opportunity for you if you are an an experienced Customer Service Professional who is seeking to employ a role that is rewarding and can make a real difference to people's lives. Ideally the employee will: - Have an excellent telephone manner and be able to show empathy to certain situations - Be confident and organised with experience of dealing with orders and maintaining databases - Show an emphasis on the quality of service that you provide. - Be qualified in customer retention and complaint handling As well as a generous pay with attractive bonus structure, the employee will benefit from a great working environment surrounded by positive, friendly and approachable team members. The office is conveniently located with free parking and the long term prospects for progression could be available for the right candidate. For immediate consideration, send your details and CV to (Email Removed) ..........

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Business info for the retail sector    Retail online magazine

25/10 * - Dutch Speaking Customer Service Advisor    Location: Cardiff Jobs

Key points: Toucan Recruitment are employing for a fluent Dutch Customer Service Advisor to join a fun and vibrant organisation based in Cardiff on a full time (40hours (working) per week) permanent basis. the employee will be delivering customer service through a range of mediums such as voice, live chat, email and inbound calls for a important client that is known global wide. Would you like the following benefits?
* sensational salary package - £21, 000 +
* Excellent on site facilities
* Full in depth training programme
* Sociable, fun working environment
* No sales or outbound calling
* skillto progress quickly in the company
* Opportunity to receive sensational bonuses
* Health care and Pension provided Key Skills called for
* Must be able to speak and write fluent Dutch and English
* Must have earlier customer service practical working experience
* Must be driven and self motivated
* Must be competent using basic computer software If you can speak and write fluent Dutch and English and seeking to employ a customer service position based in Cardiff apply with your CV ASAP ..........

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22/10 - Customer Service Team Leader    Location: Glamorgan Cardiff Wales Jobs

Key points: Inbound Team Leader Up to £24, 500 basic DOE Shift rotation Cardiff CCA Recruitment are supporting a South-Wales based contact centre in their search for a talented and knowledgable Customer Service Team Leader. This large operation is certainly fast-paced busy and would ideally suit someone who is hands-on in their approach to team management. Their recent growth has seen a great surge of talent at advisor level and they are now looking for a talented and knowledgable contact centre team leader to come in bring their ideas and expertise and help to drive the business forward. This role will ideally suit someone who enjoys variety in their role, who enjoys building individuals within their team up and who thrives in an ever-changing environment. Vacancy responsibilities of a Customer Service Team Leader:.Manage a team of advisors across a number of channels to include inbound outbound and email correspondence..Report directly to the Operations Manager.Be responsible for incentivising, motivating and coaching a team of customer advisors.Have responsibility for a number of HR duties including monthly 1-2-1s, performance plans where it proves necessary, training and coaching.Track, checkand report on a number of KPIs and performance-related figures.Ensure your team are hitting and exceeding company targets and sharing best practices with other team managers. Required experience:.At least one year of team management within a contact centre environment.Experience in coaching, development and other HR duties.A proven track record of performing against targets and KPIs Their central Cardiff location is easily accessible via public transport and is within walking distance from the Cardiff train station. ..........

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24/10 * - Customer Service Advisor    Location: Cardiff Wales Jobs

Key points: Customer Service Advisor Full time, perm 40 hours (working) per week ( Mon-Sun) £16, 000- £16, 200 Cardiff We are looking to recruit a Customer Service Advisor within the Cardiff area to come and join our team and be apart of our growth and success. By having either customer service practical working experience head on or within a call centre enviroment, we are seeking to employ someone who is passionate about providing an excellent level of customer service and is confident speaking to customer on an inbound and outbound basis. Full training is provided for this customer service position. If this is something of interest then APPLY TODAY ..........

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31/10 * - CUSTOMER SERVICE    Location: Cardiff Wales Jobs

Key points: Immediate Interviews/Immediate Starting employment dates Call Centre Advisor I am representing a fastly growing business based in Cardiff My client is seeking to employ Customer Advisors to join the expanding teams. the employee will be a highly motivated individual who really wants to commit and grow within our clients company. With a strong temperament, superb listening and clear well-spoken communication skills, the employee will be enthusiastic, focused and always seeking to employ ways to improve the customer experience with us. As an Advisor, the employee will help our client to deliver industry-leading standards of customer care and satisfaction. In fact, you’ll impress their customers so much with the high-level of service you consistently provide, they won’t think about going anywhere else. These are full time permanent positions. Working hours (working): Between 8am and 9pm Monday- Sunday (40 hours (working)) make an application today for an immediate interview and Starting employment date ..........

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01/11 * - Warehousing/Customer Service Assessor    Location: Port Talbot Neath Port Talbot Jobs

Key points: NVQ (National Vocational Qualification) Assessor to cover Customer Service, Administration, Retail and Warehousing Based from Cardiff HQ to cover South Wales Permanent Full Time 35 hours (working) per week £18k - £23k Car owner, mileage expenses given. Interviewing at the end of November 2017 Benefits: Excellent benefits package, including a contributory pension scheme, 25 days annual leave plus bank holidays, personal development and career opportunities, childcare voucher scheme, cycle to work scheme. As a candidate, are you an inspirational high achieving successful NVQ (National Vocational Qualification) Assessor with a background in Customer Service/retail/warehousing seeking to employ a new challenge and team to impress? Your role will be to give your occupational expertise to learners within a thriving retail Management or Customer Service environment. Your role will be to deliver training programmes to assigned learners ensuring the highest possible standards are achieved. the employee will also give a quality learning experience and journey, ensuring quality standards are achieved. Supporting learner to achieve qualifications to a quality standard in a timely fashion. Contribute to the planning, monitoring and achievement of agreed performance targets Skills and experience are we seeking to employ from potential candidates Occupational competencies and experience of delivery within the called for area of training Experience of Work Based Learning and Award Body practices CAVA qualifications or equivalent and assessing experience ESW Level 2 in AON, Comms and ICT or equivalent skillto speak Welsh would be advantageous - This role is subject to a DBS check. The cost of the DBS check will be met by the company The prospective employer is a send thinking, award winning growing training provider with a sensational vision. They nurture and develop their teams and offer full support to every member of their staff with personal and professional development. This is a sensational opportunity for someone with an ambition to grow their career in a rewarding role and with a great employer. To apply for the role of NVQ (National Vocational Qualification) Assessor with a Business Administration/Customer Service/Retail Background email your cv to Tina Lacey recruitment are a expert recruitment organisationdedicated to the skills, welfare to work and training sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process ..........

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02/11 * - Customer Service Representative    Location: Cardiff Jobs

Key points: Customer Service Representative My client is a leading and successful property preservation company, inspecting and providing cost successful damp and timber remediation to all types of property nationwide. Due to continued success the employer is seeking to employ a Customer service representative who will be committed to giving their customers a first class service at all times This job offer • First point of contact for our customers • Handling of customer calls • Responding to internet queries • Management of surveyors diaries • Typing reports • Administrative duties to include invoicing and taking payments • Providing support to colleagues during busy times including holidays and illness (when called for) • successfully planning and prioritising workload. The Candidate • Pro-active • Highly organised • Excellent telephone manner and communication skills • Assertive • Multi-tasker • Team player • skillto deal with customers and surveyors • IT and Office Software Literate The Benefits • Company Pension • Bonus incentives scheme • Family Company • Support and Training • Healthcare Cash Plan • Happy Birthday Holiday • Great Team Spirit • Weekdays - 9.00am to 5.00pm THOMAS Recruitment is committed to assisting you in your job search with YOUR CAREER at Heart. If you are interested in this sensational opportunity send your CV Today ..........

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Tesco vacancies in Swansea: Jobs above: 1-12 | 12 Jobs found

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