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Leeds
Updated: 28/07/16


26/07 - Internal Customer Service x15 WANTED Dearne Valley ...    Location: North West Yorkshire Leeds Jobs

Key points: Customer Retentions Agent
O2
Start date: Monday 1st August
make an application today
£7.36 ph - Mon -Fri - 9am - 5pm

At Capita Customer Management we work for some of the best-known brands in the global. One of our largest clients in our Dearne Valley site is O2 a market leading digital communications chain providing mobile phones, contracts, broadband & accessories.

They are currently employing for x15 Customer Retentions Agents

Vacancy responsibilities
Taking inbound calls
Delivering Customer excellence in every interaction with the Customer and promoting the brand.
Relationship management of all allocated accounts adhering to the contact strategy.
Understand each Customer their company and business goals in order to offer extra products/services to aid their company and business.
Upsell extra products to deliver incremental revenue on allocated accounts
Provide exceptional Customer experience always promoting the brand and exceeding expectations.

Desirables
Inbound or outbound calling experience via manual dialling and/or predictive dialler
Confident
Friendly phone manner

Benefits
Competitive pay
Minimum Thirty days' holiday
Client incentives & discounts
Vouches - Average agent earns £175 per month top performer earnt £1000 a month
Capita's health scheme
Life Insurance
Share plans
Dental Care
Optical Care
Childcare Vouchers
Discount for local GYM
Staff - Restaurants
Cycle to work scheme

Role Overview
Title: Customer Retentions Agent
Job offer is situated in Dearne Valley
Employment type: Permanent - Full time Mon- Fri - 9am - 5pm
Remuneration is £7.36 ph

we'll give you all the training you need and the range of work we do means there's lots of opportunity for aspiring people to progress.
If you want to be working with a business with a bright future, click to make an application and leave us your details. We'll let you know as soon as we receive your application.

Make the Smart CallApply today

Hello I'm Cristiana, I've worked here for some time now and started out on the phones as a Customer Service Advisor. Over time I have progressed my career into the vacancy of Team Leader. What I love most is the flexibility that the job gives me, I have found the perfect work - life balance here. The job fits around me, my needs and my family. £14363.51 pa + Bonus incentives incentives + Vouchers ..........

Full Details.... - Click Here   

Email this Job .... to a friend or your Home computer and apply later. Click here

27/07 - Customer Service or Call Centre Experience? Students Welcome! ...    Location: North West Yorkshire Leeds Jobs

Key points: If you ve got customer service or call centre experience, then you are just the person The prospective employer HOME Fundraising is seeking Never get up early for a 9am start again Full time or part time openings as a door-to-door charity fundraiser.

-- IDEAL FOR STUDENTS LOOKING FOR EVENING WORK --

They need confident, fluent conversationalist who enjoy speaking to and meeting new people. They have an amazing team of charity fundraisers and have raised a phenomenal £500 million since 2002 which has enabled some truly life-changing work to be carried out.

--- HOME FUNDRAISING HAVE REACHED THEIR 1 MILLIONTH DONOR ---

What s in it for you as a charity fundraiser?

Weekly pay:

£7.20-£10 per hour flat rate PLUS WEEKLY UNCAPPED BONUSES

Working hours:

Monday - Friday 3.30pm-9pm

Full Time ..........

Full Details.... - Click Here   

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21/07 - Customer Service Team Leader    Location: North West Yorkshire Leeds Jobs

Key points: We are seeking to employ and looking for a Team Leader for a boiler company located in Leeds who can manage and motivate a team of 16 customer service advisors.

Very much like the other role but predominately leading the service and repair team, so within customer services arena.

The role will involve managing a team of staff members in the service and repair department answering incoming calls regarding customer's boiler queries, dealing with emergency call-outs and working very reactive, ensuring all queries are dealt with in a quick, positive and helpful manner.

The Candidate will be a gifted driven individual and able to get the best out of your team. The Candidate will be used to working in a target driven environment and achieving targets. The Candidate will need to be focussed organised and want a career. Experience of leading a team and achieving targets, either from within a call centre or perhaps from within retail would be an advantage.

hours of work are 12 -8pm Monday - Friday and 1 in 4 or 5 Saturday mornings.

The role is based at Thorpe Park in Leeds so ideally you will drive or be located close.

If you are a motivated and driven individual looking for the next step in an already successful career make an application today for an immediate interview. 21000 - 22000 ..........

Full Details.... - Click Here   

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Outbound Customer Service Advisor

Location: Leeds West Yorkshire Jobs

Key points: The prospective employer, based in LS12 is looking for an experienced Outbound Customer Service Advisor for a period of 2-3 months, possibly longer. Duties will include making outbound calls to customers following purchases from the company, to gain response of their experience of buying from the company and also to offer service plans plus any related administration and data entry duties. The Candidate must have extensive outbound customer service practical working experience. Be able to hit the ground running at all times as this is a very fast paced environment. the employee will have an excellent telephone manner and good IT skills. Office Angels is an equal opportunities employer ..........

Full Details.... Outbound Customer Service Advisor

28/07 - Aldi jobs in Leeds

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20/07 - Retail or Customer Service Assistants (Change your career now) ...    Location: North West Yorkshire Leeds Pudsey ... Jobs

Key points: Retail or customer service assistants - want a change of career for something more satisfying? Why not get paid to save lives Immediate starts are available as a charity fundraiser. With a sensational fun team spirit, a flat hourly rate and uncapped bonuses, what more can you want? FULL TIME / PART TIME ROLES AVAILABLE NOW

At HOME Fundraising, we are seeking to employ and looking for confident, fluent conversationalists who enjoy meeting new people. We ve raised a phenomenal £500 million since 2002 and enabled some truly life-changing work to be carried out.

Benefits of being a charity fundraiser with HOME Fundraising:

- Immediate Start
- Weekly pay - £7.20-£10 hour flat rate + WEEKLY UNCAPPED BONUSES ON AN ACCELERATOR SCHEME (Typically a top charity fundraiser will earn over £700 per week. £500 per week is very achievable once you are up and running)
- Full training and a talented and knowledgable team member with you at your first doors to get you going
- No 9am starts - Monday-Friday 3.30pm - 9pm
- Full or part time opportunities:
Full time ..........

Full Details.... - Click Here   

Email this Job .... to a friend or your Home computer and apply later. Click here

***************************

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Aldi jobs in the area of Leeds

20/07 - Customer Service / Business Admin Tutor    Location: North Pudsey West Yorkshire Leeds ... Jobs

Key points: KM Recruitment is a expert UK wide recruiter for the Work Based Learning and Welfare to Work sectors.

Job Title: Customer Service / Business Admin Tutor - Employability / Functional Skills

Job offer is situated in Leeds

Remuneration is £18, 000 - £23, 000

Package: Excellent Holiday Entitlement, Mileage + Much More

Type: Full time, permanent

KM are d to be employing on behalf of a private Training Provider who is looking to employ a talented and knowledgable Tutor to deliver Business Administration / Customer Service / Employability / Functional Skills qualifications in Leeds.

Duties:

- Deliver Business Administration and Customer Service vocational training, Functional Skills (Maths and English) Entry 1 to Level 2 and Employability Skills to a variety of learners aged 16 and over.
- The successful jobseeker for this new vacancy will be flexible with their delivery methods and be able to changequickly to learners needs.
- The successful jobseeker for this new vacancy must be engaging and able to show energy and passion to motivate / train clients in order to help them realise their potential.
- As part of the Employability delivery the employee will be asked to assist clients with CV writing, job search, interview techniques, confidence building and deliver advice and guidance to allow clients to make informed decisions about their future goals.
- The Candidate will follow schemes of work but have the flair to make them your own and deliver encouraging, nurturing and motivating training.

required Criteria:

- Hold a recognised teaching qualification (PTLLS or equivalent)
- Must have experience of delivering Functional Skills (Maths and English) and Employability Training
- Must have occupational experience within Customer Service and Business Administration
- Experience in teaching post 16 learners
- Knowledge of Foundation Learning / Study Programme
- Organisational skills are a must

Desirable Criteria:

- Recognised Assessor award (D32/D33, A1, TAQA)

Please note:

KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver response to unsuccessful jobseekers. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities. £18000 - £23000 per year ..........

Full Details.... - Click Here   

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Some relevant sites to visit:
Business info for the retail sector    Retail online magazine

27/07 - Customer Service for the biggest UK energy supplier APPLY NOW!! ...    Location: North West Yorkshire Leeds Jobs

Key points: Customer Service Advisor
British Gas
£7.36 ph
11:30am - 8pm
Monday - Friday

At Capita Customer Management we work for some of the best-known brands in the global. One of our largest clients in our Dearne Valley site is British Gas they serve around twelve million homes in the UK, British Gas is the biggest UK energy supplier and is considered one of the Big Six dominating the gas and electricity market in the United Kingdom.

They are currently employing for x15 Customer Service Advisors

Vacancy responsibilities
Taking inbound calls
Relationship management of all allocated accounts
give exceptional Customer experience always promoting the brand and exceeding expectations.

Desirables
Inbound or outbound calling experience via manual dialling and/or predictive dialler
Confident
Friendly phone manner

Benefits
Competitive pay
Minimum Thirty days' holiday
Client incentives & discounts
Vouches -
Capita's health scheme
Life Insurance
Share plans
Dental Care
Optical Care
Childcare Vouchers
Staff - Restaurants
Discount for local GYM
Cycle to work scheme

Role Overview
Title: Customer Service Advisor
Job offer is situated in Dearne Valley - easily accessed from Rotherham, Barnsley, Sheffield and Doncaster. We're 3 miles from the M1, there's a frequent bus service and Mexborough train station is 5 minutes away.
Employment type: Shifts 11:30am - 8pm - Monday - Friday
Remuneration is £7.36 ph

we'll give you all the training you need and the range of work we do means there's lots of opportunity for aspiring people to progress.

If you want to be working with a business with a bright future, click to make an application and leave us your details. We'll let you know as soon as we receive your application.

Make the Smart CallApply today £14967 pa + Benefits ..........

Full Details.... - Click Here   

Email this Job .... to a friend or your Home computer and apply later. Click here

26/07 - Technical Customer Service / 1st Line Helpdesk Coordinator ...    Location: North West Yorkshire Leeds Jobs

Key points: Technical Customer Service Advisor / 1st Line Helpdesk Coordinator - Leeds - £15, 000 - £18, 000, Full Time Position Excellent Working Environment

We are currently employing for a Technical Customer Service Advisor / 1st Line Helpdesk to be working with our enterprising and driven team located in the LS15 area. The prospective employer is a reputable company going through a period of growth, offering an exciting chance to gain experience in a fast-paced rewarding, customer- driven organisation.

As the Technical Customer Service Advisor /1st Line Helpdesk Coordinator the employee will be:

- Dealing with technical / 1st Line incoming calls and emails from customers and other departments
- Take ownership for customer queries, dealing with them efficiently and professionally
- Research technical / 1st Line queries using all available information sources.
- Document queries according to process, categorizing urgent queries when necessary
- Working successfully with internal departments to make sure customers receive an exceptional service
- Monitoring and dealing with your own workload independently
- Representing the company with a first-class standard service
- General administration duties.

The successful Technical Customer Service Advisor / 1st Line Helpdesk will have:

- Experience in Customer Service or 1st Line Support role would be a distinct advantage.
- Superb conversation discuss issues and skillto positively interact both verbal and written.
- Results orientated and focused.
- Logical thinker
- skillto prioritise, particularly at busy periods
- A team player with an efficient and proactive approach.
- Smart appearance and professional attitude.
- GCSE's Grade C or above in Maths & English

What are we offering?
£15, 000 - £18, 000, Twenty Days Holiday + Bank Holidays / Excellent Working Environment

Application Process
Once your job application has been received this will be reviewed within 5 working days. If you have been shortlisted for the job, you will receive a call from one of our Resourcing Consultants who will want to discuss your job application in more detail. We will then proceed with the interview process.

What Next?
If you are interested in discussing this new vacancy in more detail but you are not ready to make an application ring our office number and ask to speak to Jack or Catriona. They will be more than happy to talk your through the vacancy and answer any questions you have.

In respect to the above role(s), James Wilcockson Associates Ltd (JWA) operates as an Employment organisation£15k - £18k pa ..........

Full Details.... - Click Here   

Email this Job .... to a friend or your Home computer and apply later. Click here

26/07 - Customer Service Team Leader    Location: North West Yorkshire Leeds Jobs

Key points: Customer Service Team Leader
Leeds- LS10 (free shuttle Bus)
Remuneration is £27 913 + 3% Flexible benefits, on target bonus of 5% and contributory pension
Start date: ASAP

This is a rare and exciting opportunity to be working with a firm in the Leeds area that is currently going through growth plans in all areas of the business.

I am currently have a job for a Customer service Team Leader to be working with a well established telecommunications contact centre organisation in Leeds. The role of Customer Service Team Leader will involve managing a team of agents to make sure they are compliant and engaged at all times, conducting one to ones, coaching and development is a big part of this position. I am looking for a hands on team leader that can manage a team and bring them together and create a positive work culture.

Flexible over the opening hours

Mon -Friday: 8am - 8pm Sat 8am - 2pm

The Candidate will be proactively managing the teams performance to make sure they are adhering to all regulations, focusing on TCF regulations and ensuring compliance.

Coaching and developing your team to make sure they are reaching their maximum potential
Conducting 121s and appraisals
Ensuring a safe & compliant working environment
Leading, managing and developing the team and undertaking one to ones, performance reviews and training.
Driving quality output, TCF behaviours and ensuring that any necessary performance improvement plans are put in place.

Skills/Experience:

earlier work experience as a call centre Team Leader in customer service, sale or collections
Strong people management skills in a call centre environment
PC User
Excellent spelling and grammar
Flexible and positive attitude
Experience of dealing with customer complaints

To apply send an up to date CV to:........

For this new vacancy you must pass a credit check & criminal record check 5% annual bonus &amp 3% flex benefits ..........

Full Details.... - Click Here   

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23/07 - Customer Service Ninjas WANTED !!!! VWG    Location: North West Yorkshire Leeds Jobs

Key points: Customer Relations Advisor VW Group 12 month fixed term agreementmake an application today

At Capita Customer Management we work for some of the best-known brands in the global. One of our largest clients in our newest call centre, Leeds Valley Park, is VW Group - They produced the second-largest number of motor vehicles of any company in the global and have maintained the largest market share in Europe for over two decades.

Currently employing for x10 Customer Relations Managers

Vacancy responsibilities
to make sure all inbound and outbound contacts are handled and recorded promptly and efficiently.
Communicate successfully with colleagues and managers
Demonstrate pride in ownership and speedy 'first time fix', passing on 'cases' only where needed and appropriate.
Maintain high levels of product knowledge across a wide range of subjects, utilising systems, key contacts and numerous databases.
High level of time management skills
A good level of interpersonal and negotiating skills

Desirables
Experience of inbound customer management in a customer service environment, utilising conflict management and assertive questioning skills ensuring clarity of the customers initial requirements.
Strong desire to own and resolve customer's queries coupled with high levels of association with the Brand they represent.
GCSE pass in and English Language or equivalent as well as adequate understanding of personal computer applications.

Benefits
Competitive pay
Minimum Thirty days' holiday
Client incentives & discounts
Vouches
Capita's health scheme
Life Insurance
Share plans
Dental Care
Optical Care
Childcare Vouchers
Local GYM Discounts
Staff - Restaurants
Cycle to work scheme
Opportunity to lease a new Volkswagen/Audi/Skoda/Seat vehicle every six months at a reduced rate

Role Overview
Title: Customer Relations Managers
Job offer is situated in Leeds Valley Park, is a Ten minute drive south of Leeds City Centre
Employment type: 12 months fixed term agreement- hours that range between 8:30am and 6pm Weekdays
Excelent opportunity for students taking a gap year
Remuneration is £16, 691 p.a

we'll give you all the training you need and the range of work we do means there's lots of opportunity for aspiring people to progress.

If you want to be working with a business with a bright future, click to make an application and leave us your details. We'll let you know as soon as we receive your application.
Make the Smart CallApply today £16691 p month ..........

Full Details.... - Click Here   

Email this Job .... to a friend or your Home computer and apply later. Click here

25/07 - Account Manager / Customer Service Representative    Location: North Leeds West Yorkshire Yorkshire ... Jobs

Key points: My client, an established and leading sign expert are seeking to employ an..Account Manager/Customer Service Representative.... The employer are seeking to employ and looking for a gifted.Account Manager/Customer Service Representative to be working with their family run business that have been providingexcellent solutions and service for Twenty years..... Key Vacancy responsibilities.. Serve as first point of contact for walk-in email, Ecommerce and phone customers. Develop annual sales goals with Owner or Centre Manager detailing activities to follow during the year. Demonstrate the skillto carry on a business conversation with customers and decision makers. Sell consultatively and make recommendations to prospects and clients using various products. Develop and keepa database of qualified leads through referrals, phone canvassing, direct mail and email. Follow up on new leads and referrals resulting from phone, marketing and email activity. Develop a complete understanding of pricing and proposal models. Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order credit approvals, POS entry, pre-payment collection artwork approval, delinquent account collection reporting). Prepare estimates and establish/maintain estimate follow-up procedures. Communicate with customers on order status and changes the production schedule. Help with a variety of marketing activities. keepan attractive retail environment (clean organised and functional). Prepare status reports, including activity, closings, follow-up and adherence to goals for weekly sales meetings. Participate in center staff and sales meetings. Assist in the implementation of company marketing plans as needed. do market research, competitive shops and customer surveys. findand resolve customer satisfaction issues Establish and keepsuccessful team relationships with all support departments. confirm customer satisfaction.. Apply today to Debbie Simms at Bright IT Recruitment for immediate consideration....This job was initially submitted as.www.cwjobs.co.uk/JobSeeking/Account-Manager--Customer-Service-Representative_job66160791 ..........

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20/07 - Full Time Customer Service Advisor    Location: North West Yorkshire Leeds Jobs

Key points: This job offer

Office Team's client located in Leeds Fifteen are looking to recruit a full time Customer Service Advisor on a temporary ongoing basis. The jobseeker for this new vacancy must be immediately available, as the vacancy is necessary to commence asap.

Hours of work will be scheduled on a shift basis, so flexibility is necessary.

Day to day responsibilities for this new vacancy vacancy offer will be:-

Receiving and logging incoming calls in a professional manner

The skillto understand the nature of the issue and prioritise this accordingly

Able to work through the customer's issue through successful questioning and listening skills.

Taking ownership of resolving these issues building relationships with your customers is highly important to make sure they receive the most efficient and quality driven service.

Salary & Benefits

£7.20 p/h plus holiday pay

Robert Half Ltd acts as an employment business for temporary positions and an employment organisationfor permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable jobseekers with equivalent qualifications and more or less experience can apply. £7.2 p hour ..........

Full Details.... - Click Here   

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Aldi vacancies in Leeds: Jobs above: 1-12 | 12 Jobs found

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- Takes 2 mins - New jobs by Email as soon as they are posted onto the internet - Let Employers find you!!!!

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