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Updated: 26/05/17


18/05 * - Customer Advisor (Nightshift)    Location: Leeds Jobs

Key points: Experienced customer advisor, responsible for ensuring that the company service and high quality standards are adhered to at all times. Operating within a busy high volume Customer Communications Centre – receiving intercom & telephone calls and emails from customers and colleagues in relation to queries, requests, orders and complaints. The Customer Communication Centre will also be responsible for ‘Web Chat’ activities as well as handling pre-booking requests. Principal accountabilities: • Answering intercom calls from our national locations and responding accordingly. • Handling and resolving Customer enquiries via the telephone, intercom and by email. • Providing customers with product and service information. • Remote access to parking equipment to assist the Customer journey. • Advising customers on products and services available. • Liaising with local operations staff to gather information and resolve issues • Recording all Customer and call information according to defined procedure. • findand escalate priority enquires to the relevant departments or people • Route Customer calls where appropriate to other Head Office departments or local operations staff. • Follow up Customer calls where it proves necessary to ensure Customer enquiry is fully resolved. • Handling pre-booking requests. • Operating ‘Web Chat’ sessions with Customers. Knowledge, Key Skills and attributes: • earlier work experience of working in a Customer service environment with peak daily demands. • exemplary conversational and communications skills including; • A clear and friendly telephone voice. • Fast and accurate typing skills. • A Professional attitude to dealing with Customers. • Have a flexible attitude to work. • Conversant with Microsoft office applications including Word and Excel. hours (working) of work: 7pm - 7am 4 on 4 off. Overtime paid at time and a half. 22.5 days holiday pa ..........

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09/05 * - Sales Assistant    Location: Leeds West Yorkshire Jobs

Key points: Sales Assistant On-going temp Immediate start Part-time - term time My client is in need for a sales assistant to help within their shop based within Roundhay. This on-going temporary position will see you working various shifts according to school holidays. The shifts as follow: May – Thursday & Saturday: 09:00-17:15 June – 3 days (longer hours (working) if needed) July - 4-5 days for all of summer (potential longer hours (working) if needed) This position may see you travelling to different sites to help promote certain products for the company. the employee will also need to have a confident telephone manner as some orders will be taken from calls from customers. earlier retail experience would be helpful for this job vacancy offer also. If you are interested in this position, and want to find out more, call me on: (Apply online only), or apply to this position. I seekward to hearing from you ..........

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Argos jobs in the area of Leeds

27/04 * - Counter Sales Assistant    Location: Bradford Jobs

Key points: Counter Sales Assistant Meets National Minimum Wage Temporary - Ongoing My client is currently employing for an enthusiastic individual to join their counter sales dept and sales team within their factory shop. The role will include • Dealing with customers head on • Pricing, producing quotations • Ordering products• Liaising with the factory • General administration • Using the in house computer system, Answering all inbound calls, emailing and faxing • Using the till The ideal person will have a good IT knowledge with an enthusiastic, helpful temperament. The Candidate must have strong head on communication skills and be able to give excellent customer service. For more and comprehensive information and details apply online ..........

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