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Typical Job ad below for Halifax or nearby locations (shown as example for job requirements and responsibilities):

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Example vacancy only:
Customer Service Advisor

Customer Service Advisor Full time/Permanent 8am-5pm Weekdays Halifax A sensational opportunity has arisen for an experienced customer service advisor to join a successful, reputable company in Halifax.
Updating an in-house database Cross selling additional products when appropriate (No cold calling or pushy sales) Offering excellent customer service to all customers This role would suit someone who has a strong customer service background from a call centre or telephone based environment.
Please note this job for Customer Service Advisor was advertised some time ago and is now withdrawn.
1. The role would include dealing with inbound customer service calls from clients and assisting them.
2. . Many opportunities within the organisation. .
(N.B. Customer Service Advisor is shown for research purposes only.)
For more and comprehensive information and details apply online
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Updated: 30/09/16


27/09 - Customer Service Advisor    Location: North Halifax West Yorkshire Calderdale ... Jobs

Key points: Customer Service Advisor £17, 000 per year Halifax, West YorkshirePermanent Monday - Friday 8:30am - 5pm BENEFITS & Remuneration is This is an excellent opportunity, for someone looking to make the move into a send thinking, progressive company. It is a permanent vacancy and the hours of work are Weekdays 8.30am - 5.00pm with an annual salary that ranges between £17, 000. This vacancy has an immediate start. THE CLIENT: The prospective employer is an established and leading competitor in their field and they pride themselves on quality, reliability and efficiency. Due to an increase in business they now require a Customer Service Advisor to be working with their exciting, busy team. THE JOB: The Candidate will be expected to. Taking Credit Card Payments / Issuing credit notes / Statements etc Keeping accurate records of discussions or communicationwith customers using the diary and in house systems Using the diary and task system via "Legasuite" (AS400) Investigating and solving customers' problems (these may be more complex or long-standing problems that have been passed over by credit control assistants) Distribution of Customer Services daily mail to the relevant team members Scanning of documents, for our Electronic filing system Learning about our organisation's products and services and keeping up to date with any changes Keeping ahead of developments in customer service by, going to meetings and attending courses Cancellations from Field staff verification to the customer and cancelling off the system give help and advice to customers, using the organisation's products or services and by communicating courteously with customers by phone, email and fax General administration - faxing, photocopying, writing letters to customers. Producing written information for customers, often involving use of computer packages/software Liaising with Field Staff r.e. price enquiries and customer details.. CRITERIA: For this role it is sought that you have:.exemplary conversational and conversation discuss issues and skillto positively interact at all levels A pleasant phone manner Good keyboard skills and competence of Word and Outlook are required earlier work experience in a call centre type environment is preferred Strong organisational & time management skills High standard of attention to detail Use initiative and be pro-active to achieve goals A team player with a flexible approach and willingness to learn First-class communication and relationship building skills Reliable and conscientious.WHAT NEXT: To be considered for this role send your CV by clicking make an application today. Travail Employment Group Ltd is acting as an Employment organisationin relation to this vacancy.Travail has been established since 1977 and has an extensive network of branches nationwide. Our Huddersfield branch was opened in 1995 and has expert consultants who each deal with different ..........

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24/09 - Customer Service Advisor    Location: North Halifax West Yorkshire Calderdale ... Jobs

Key points: Role: Inbound Customer Service Advisor Job offer is situated in Halifax Remuneration is £14, 000 - 17, 500 (Annual bonus) Hours: Weekdays Shifts between 8am - 8pm Saturdays 9-1 (1 in every 3) Start date: 10th October 2016 The company benefits are Twenty Five days holiday, onsite parking, Annual Bonus incentives incentives, Cycle to Work Scheme, Pension Scheme, excellent office facilities. Have you experience working within a regulated environment? As a jobseeker are you a process driven individual capable of providing excellent customer service with a passion to succeed? If so we have an exciting chance for you to be working with a well respected employer in the Halifax area. Duties: Receive inbound calls regarding online insuranceInbound calls from customers regarding mid policy queries Cross sell and up sell products and services Validation of customer paperworkDeal with incoming emails and manage responsesComplaint handlingThe skillto work to strict deadlines is also crucial to this positionKeep customer details up to date Experience.Applicants must be have some customer service experienceExperience working within a regulated environment would be a distinct advantageExcellent attention to detail is necessary for this roleAbility to be working within a targeted and pressurised environmentAbility to follow strict processes and regulations.If you have the necessary experience and you would like to make an application for this role send your details online for consideration. The Candidate will be contacted withintwo working days if your details have been shortlisted for this role. Office Angels is an Equal Opportunities Employer. Office Angels is acting as an Employment organisationin relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer. ..........

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30/09 - Customer Service Advisor    Location: North Halifax West Yorkshire Calderdale ... Jobs

Key points: Job Description Job Role: Customer Service AdvisorPermanent - 37 hours per weekWork Job offer is situated in Bull Green House, Halifax but travel to other sites across the group may also be expectedSalary Starting salary of £18, 939 (Pro-rata) rising to £21, 956 (Pro-rata). agreementuntil 31st March 2017 PLEASE APPLY FOR THIS VACANCY VIA THE TOGETHER HOUSING WEBSITEJob purpose: To calculateand resolve enquiries, requests and complaints, primarily on the phone, but also by other access channels, to make sure that customer enquiries are resolved at first point of contact. To use sound judgement and take decisions within established procedures, adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction. To positively represent the organisation through the provision of excellent customer service in each customer contact. To agree outbound calling, surveying customer satisfaction.required Duties & Vacancy responsibilities1. give in depth support and help to resolve and complete all enquiries and transactions received by the Customer service centre via a range of methods and wherever possible without referral to another source.2. To assist and tell potential and existing residents using a computerised housing system on a full range of issues including but not limited to. General tenancy queries: Tenancy conditions, succession queries, completing administration tasks on behalf of Housing Officers and Technical Officers (where appropriate). Rent account queries: Balance enquiries, basic benefit advice, referrals to income, welfare and debt advice teams. skillto set up rent payment schedules within defined guidelines Waiting list enquiries: Property availability, basic housing options appraisal, application registration administration of waiting lists / choice based lettings cycles, preparation of property shortlists, schedule appointments for viewings, sign up etc..Repairs and Maintenance requests: Record repair / improvement requests, tell on progress and respond to queries, schedule appointments, produce repairs work orders.Anti-social behaviour: Record incidents, tell on ASB process and options, referrals to Neighbourhood and ASB teams. Estate services: General advice on service and estate inspections, produce work orders. Complaints - accurate logging of formal complaints. Escalation where appropriate3. To escalate enquiries to the relevant expert officer with full details where it is outside of the Customer service centre s remit.4. To agree outbound calling surveying customer satisfaction.5. To take associated tenant payments and set up a range of payment options for rent and other charges 6. To give a professional and polite service to all customers.7. To be responsible for delivering performance in line with agreed quality standards. 8. To develop positive relationships with customers and show sensitive and empathetic handli ..........

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29/09 - CUSTOMER SERVICE COORDINATOR/ENGINEER SCHEDULER    Location: Yorkshire Calderdale North Halifax West Yorkshire ... Jobs

Key points: .CUSTOMER SERVICE COORDINATOR AND ENGINEER SCHEDULER. We are in search for experienced Customer Service jobseekers to be working with one of our very busy & fun customer service helpdesk teams located in Halifax.. Due to the nature and demand of this role we do require jobseekers with at least one years experience working within a dynamic customer service sales office or contact centre environment, ideally scheduling engineers or booking appointments with customers...This role is not located in a contact centre but it requires your skills dealing with what can sometimes be high call volumes, working under pressure and managing dual data systems accurately.. As first point of contact for all existing customer accounts you will ascertain any faults and diagnosis.. Update all calls with customers and engineers onto the internal systems accurately...Allocate an engineer appointment within the agreed SLA times which are varied with each customer.. Source the correct expert engineer within location as Your job duties will include being responsible for an area of the UK, managing the engineer diaries.. Ensure follow up calls with all customers to make sure all maintenance & works are completed satisfactory. First point of contact for any customer enquires/complaints.. This role requires a calm and confident phone manner the skillto stay calm under what can be a pressure environment and a super positive attitude to engage with the current team as they are lively and fun.... A great starting salary is offered dependent on experience - A£15, 500 - A£17, 300 following probationary period holiday allowance, pension and working incentives...If you have worked within a customer focused phone environment that we would like to hear from you.. Easily accessible by car or public transport..... This job was initially submitted as.www.totaljobs.com/job/66612282 ..........

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30/09 - Asda jobs in Halifax

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26/09 - Store Assistant Bradford    Location: North West Yorkshire Bradford ... Jobs

Key points: Part time - 21 hours Mencap Retail are embarking on an exciting new journey setting up our first ten stores this year with the aim to develop a full chain over the next 5 years. We are excited to be looking for a Store Assistant to work closely with the Store Manager in opening a brand new Store in Bradford. This role will be to assist the Store Manager in the running of the store and to supervise in the Store Manager s absence as designated ensuring that your actions reinforce the Mencap s aim and values. Your job duties will include being responsible for ensuring all day to day tasks are completed including sorting and pricing stock, merchandising and display, volunteer management and ensuring the store operates in a safe manor. Ensuring exceptional customer and donor service is offered at all times, encourage repeat donations and sign up to Gift Aid to maximise income. As a natural communicator you will ensure all tasks are properly delegated to staff in accordance with their training and abilities. The Candidate will be able to take responsibility for your own and your team s development and learning. Experience in working in retail, customer facing environment is sought. The Candidate will have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate. There will also be the occasional travel to team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores. The Candidate will be passionate about the Mencap values and will strive to make sure our Retail brand is successful. If you are seeking to employ and looking for an exciting new challenge and what to work for an organisation that strives for excellence, we want to hear from you ..........

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Asda jobs in the area of Halifax

Internal Salesperson

Location: Leeds West Yorkshire Jobs

Key points: Internal Sales - responsibility to achieve an annual gross profit target from every allocated customer, negotiating and agreeing terms, which maximise the return on the resources, employed. The internal Salesperson - will also be responsible for identifying opportunity and establishing new business to ensure ongoing growth of the customer base and gross profit generation. The Candidate MUST have experience with Sales within a construction or engineering background. Once you have completed your training you must be able to make £1000 a day in profit for the company. The top sellers make £1800 a day. Please send your CV for consideration. Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy. Spring Group plc is an Equal Opportunities employer; we welcome candidates from all backgrounds. Posting Time ..........

Full Details.... Internal Salesperson

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30/09 - Customer Service Advisor German Speaking (Full Time) ...    Location: North West Yorkshire Leeds Jobs

Key points: Company Overview: Mitie 24seven are looking to recruit a German speaking Customer Service Advisor to work in their helpdesk in Leeds (LS15). 24seven provides a helpdesk service for a wide range of well known high street brands. As a Customer Service Advisor the employee will be the first point of contact for people reporting issues with their facilities from lights not working to a serious flood which impedes business. To be successful in this role we require you to be able to show: exemplary conversational and conversation discuss issues and skillto positively interact (verbal and written)Work using your initiativeGood problem solving skillsPunctual and committed We are seeking to employ and looking for German speaking jobseekers with Contact Centre/ Customer Service experience and ideally with an understanding of facilities management . The Candidate will be expected start to work at 6:00am until 2:00pm on 5 days over 7. ..........

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26/09 - Internal Sales and Customer Service Coordinator    Location: North West Yorkshire Barnsley Yorkshire ... Jobs

Key points: Elevation Office Support are currently employing for an Internal Customer Service Account Manager for the employer a Manufacturing business located in Barnsley. This role is an exciting chance for an aspiring, enthusiastic, customer service driven jobseeker looking to be working with a vibrant, friendly team.The successful jobseeker for this new vacancy will have 12 - 18 months practical knowledge of working within a fast paced office environment having been responsible for providing a high standard of customer service, being the first point of contact for the business and showing willingness to multi-task within the department as required.The Candidate must be skillto deal with customer issues and queries professionally demonstrating a helpful and approachable manner flexibility within this position is sought to accommodate the variation of given tasks.Duties and responsibilities will include:-Managing the day to day communication and activity with customers, being their first point of contact-Ensuring orders are processed accurately and within the agreed timescales-Responding to e-mails from customers and internal departments in a clear and professional manner and within the agreed timescales-Taking ownership of issues and work with other departments and the customer to reduce and / or remove the impact-Progressing customer requests with internal and external departments and be capable of questioning and demanding where it proves necessary to improve on results-Producing reports, charts and data suitable for the customers' needs on a weekly basis in-line with agreed timescales-Continually review and work to improve processes-Receiving and making calls, maintaining a bright and positive approach-Managing all after sales and queries within the agreed timescales-Giving advice on issues, demonstrating knowledge of spare parts and replacements-Ad-hoc administrative dutiesElevation Office Support is a expert division of Elevation Recruitment focusing on the recruitment of gifted Office Support professionals across all levels. If you match the specified criteria and are interested in discussing the vacancy in more detail, we would love to hear from you.Please visit our website at for more and comprehensive information and details on:- Office Support Jobs or Office Support Recruitment ..........

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26/09 - Inbound Customer Service Advisor    Location: North Leeds West Yorkshire Jobs

Key points: JOB TITLE: Inbound Customer Service Advisor REPORTING TO: Team Leader DEPARTMENT: Live KEY RESPONSIBILITIES: This does not set out every responsibility but provides an overview of the main areas of responsibility..Input conveyancing leads which are received via inbound phone calls and email requests Act as the first point of contact for Estate Agent, Vendor and Purchaser enquires Responsible for issuing invoices and dealing with cheques. Quality checking of postal quotes Processing of All Inclusive orders Monitoring mailboxes. Ensuring all orders are processed accurately keepclose control over attrition and recruitment agree extra adhoc outbound campaigns extra adhoc tasks on the request of the Call Centre Team Leader REQUIRED SKILLS/EXPERIENCE:. earlier work experience working in an administrative and/or customer service capacity. exemplary conversational and conversation discuss issues and skillto positively interact. skillto manage a varied workload. skillto meet tight deadlines and targets & work under pressure. Good data input skills. Good team player but, also the skillto work on own initiative. Good attention to detail. Good organisation skills. Experience of working in a high volume environment. ..........

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26/09 - Customer Service Advisor    Location: North Leeds West Yorkshire Jobs

Key points: Customer Service Advisor Leeds City Centre £14, 500 - £15, 000 (dependant on experience) We re working with an established and leading financial services business who operate globalwide. Providing finance and related products within a variety of sectors. Working within financial services there are a lot internal opportunities within the business so if you are looking to work for a well-established business with a sensational reputation this may be the job for you. They were listed in The Times top 100 best companies to work for in 2014 and 2015 I am currently employing for a number of Customer Service Advisors to be working with this sensational business on a full time permanent basis working 37 hours per week - on a rotating shift, including one Saturday every three weeks. Being the first point of contact for the employer s customers you will give a first class service to both consumer and retail customers. The Candidate will take a high volume of inbound calls and deal with a variety of questions and enquiries. The Candidate will build strong relationships and rapport with our customers and meet productivity and quality targets. Vacancy responsibilities include:.Assess and resolve all enquiries, complaints etc. on the phone or email ideally on first point of contact Providing a positive experience for all customers Take ownership of all customer interactions demonstrating professionalism and empathy when required. keepcompany systems and update with new information and logging all calls What we are looking for:.Previous customer service experience is sought phone experience desirable exemplary conversational and conversation discuss issues and skillto positively interact Knowledge of Microsoft packages GCSE grades c or above in Maths and English skillto be professional Resilience to take a high number of calls Listening skills skillto work to targets skillto work well in a team In return the employer offer a generous pay plus annual salary reviews plus Twenty Five days holiday plus pension and life assurance plus car breakdown cover plus much more. Due to the amount of response we receive, unfortunately we are not able to give response to individuals, if you have not heard back within 5 days assume that you have not been successful for the vacancy you have applied for. (Jo Holdsworth Recruitment - Recruitment Agency) ..........

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25/09 - Customer Service Advisor Opportunities, Birstall (Batley) ...    Location: North Leeds West Yorkshire Jobs

Key points: We have a number of opportunities for Customer Service Advisors to be working with our busy Customer Service Team located in Birstall (Batley), initially on a temporary basis for 3 months and deal with a variety of customer service enquiries from both internal and external customers. We can offer you a rewarding working environment with no weekend working or unsociable hours, a competitive salary, as well as an attractive benefits package including Twenty Five days holiday private health care life assurance 4X salary pension matching up to 7% and free onsite parking The Candidate will answer a variety of inbound customer calls (no sales or outbound calls), keepcustomer records and proactively manage issues, as well as supporting the team by sharing improvement ideas and assisting with Quality Assurance checks. We are seeking to employ and looking for jobseekers with experience gained within a contact centre environment, or more crucially someone who understands the importance of putting customers at the centre of everything they do. Applications from jobseekers demonstrating excellent customer service in office based receptionist or other customer facing roles are welcome. We are one of the largest home collected credit providers in the UK. Our expertise is based on over 130 years of experience within our industry and we pride ourselves on our friendly and personal service. We are dedicated to providing our customers with an excellent service and in return our people receive the support they need to develop an exciting and rewarding career. Remuneration is £15, 000 - £17, 000 per Annum + Benefits If this all sounds like you then apply online for the Customer Service Advisor role with your CV and covering letter.Please check your email for confirmation that your application for the Customer Service Advisor role has been received and to follow further instructions if applicable. ..........

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24/09 - Part Time Evenings Customer Service    Location: North West Yorkshire Leeds Jobs

Key points: ROLE: Part Time Evenings Customer Service Advisor STATUS: Perm Remuneration is £14, 200 (£5684 Pro rata) Plus 3% flex benefits HOURS: 5pm - 8pm Monday - Friday Job offer is situated in Leeds Valley Park, Stourton (free shuttle bus from Leeds city centre)START DATE: 17th October Can you deliver excellent customer service whilst ensuring attention to detail?Have you an empathetic and understanding nature?THE ROLEAn exciting job opportunity has arisen for a Customer Service Advisor to be working with a well established and respected company based on the outskirts of Leeds in Stourton. The company deal with customers who are in arrears looking to settle payments & set up repayment plans. The main aim of this role is to speak to existing customers & verify their details prior to forwarding them to another department. The reason for the vacancies is growth within the company so this is a great time to be working with them.The Candidate will be working within a dedicated Customer Service team delivering outstanding customer service & dealing with inbound & outbound calls to customers who are in debt.THE ROLE: Taking inbound calls & making outbound calls to customers to verify their details.Ensuring an excellent level of customer service.Showing empathy and understanding to customers situations Transferring the customer to the right departmentTHE CANDIDATE: The Candidate will have earlier work practical knowledge of working within a customer focused sales or collections role. Strong customer service skills with an empathetic and understanding nature Excellent attention to detailApplicants must be able to pass a credit check & criminal background check if successful.To apply send an up to date CV to: ..........

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