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Yorkshire jobs


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Customer Services Jobs in Yorkshire

 

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Customer services jobs or similar/near:
Yorkshire
Updated: 24/05/16


21/05 - Customer Services Advisor    Location: North West Yorkshire Leeds Wakefield Yorkshire Bradford ... Jobs

Key points: Here's your chance to be working with one of the global's biggest names in mobile communications and for one of the country's leading names in customer service.
We have a range of part time evening openings in the O2 team at Capita, with lots of flexibility around hours. So, you're sure to find a role that fits your personality and individual talents - our training will give you the skills.
Choose your evening shift pattern anything between:-
- 4pm & 9 pm Weekdays

- 8 am & 8 pm on a Saturday and between 8 am & 6 pm on a Sunday

- All Training will be Mon - Fri , 5 weeks , 5pm - 9pm

Welcome to Capita
The Candidate will be joining Capita Customer Management, an established and leading name in its market sector with a client list packed with household name brands. Capita has been partnering O2 closely since way back in 1992. Over that time we've worked hard to make O2 second to none in terms of customer experience and sales. That makes our O2 team a great place to be
Why join us?
- Accessible Job offer is situated in Our Arlington Business Centre (ABC) are within easy reach of Leeds, Bradford and Wakefield and located opposite the White Rose Shopping Centre. There's frequent bus service and at Capita we offer a free shuttle bus service to and from Leeds City Centre train station.

- Great workplace: Our sites are enterprising, fast-paced call centres with a real energy and buzz. There are also excellent facilities including subsidised restaurants and an onsite Costa Coffee caf .

- Brilliant brand: O2 is a prestigious well-known brand to be working with. You'll have the best of both globals - being part of the Capita team and also the wider O2 family.

- Brighter The company benefits are As well as competitive salaries, you can look send to a range of benefits including 23 days holiday, mobile phone discounts, Next discounts, childcare vouchers, cycle to work scheme and access to private dental care.

- The start of a Capita career? If you're aspiring for the future, there's a clear progression pathway within our O2 operation and the wider Capita Customer Management business. Our parent company Capita operates in an incredible range of market sectors - so there could be opportunities to take your career in many different directions in Yorkshire or anywhere in the UK.

This job offer

Customer Experience Advisor: The Candidate could be dealing with customer service enquiries around Billing, Network and Handset faults, General Enquires and Complaints.
Whichever role you take, you will need to deliver a friendly, helpful and efficient service that satisfies the customer - and leaves a lasting positive impression for O2.
About you
We give comprehensive induction training. The Candidate do need to be a confident communicator with a focus on results and the skillto show a passion for the product ..........

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15/05 - Contact Centre Team Leader Customer Services    Location: North West Yorkshire Leeds Jobs

Key points: Job title

Contact Centre Team Leader - Customer Services

Leeds Based Operation
Remuneration is £27, 000 to £33, 000, Plus excellent and very attractive job benefits & Bonus incentives incentives Package

PROFILE:

- Customer Service & Sales Department

- Reporting to the Customer Service Manager

- Up to Fifteen Customer Service Advisors - direct reports

Job summary

The successful jobseeker for this new vacancy will work closely with the Customer Service Manager to make sure the smooth day to day running of a busy inbound telephony customer service environment. They will actively contribute within the Team Leader group to make sure call volumes are managed successfully on a day to day basis. The Team Leader will also ensure the achievement of overall Customer Service and sales within service objectives ensuring staff have the required skills to meet expectations.

Team Leaders within Service will actively coach, motivate and manage individuals within their team, agreeing objectives and measures to deliver excellent customer service.

DUTIES & RESPONSIBILITIES

Managing Individuals

- To lead and motivate your team to make sure team objectives are achieved for service and sales within the Customer Service environment.

- To successfully manage a team of up to Fifteen CSAs including all associated administration tasks

- To be the principle owner of all communication from, into and within the team

- to help CSAs through coaching, side-by-sides and call listening and findand give relevant training and support to lever individual agent's capability and thus improve overall team performance

- Helping team members with new systems and processes by floor walking, query busting and identifying system issues and providing guidance

- To pro-actively manage all attendance issues in accordance with the corporate attendance management policy

- To manage CSAs performance according to the companies performance management system

- to highlight training needs and agreeing development and / or action plans where appropriate

- Acting as an example for excellent behaviour and performance

- To encourage responsibility, ownership and support amongst the agents within the team and where appropriate in other business areas

- To actively deputise where it proves necessary in the absence of the Customer Service Manager

Managing Business Processes

- To do all tasks following company policy and procedures, including legal and regulatory requirements

- To embrace all prescribed company standards such as TCF for instance and to checkand act upon team performance to make sure adherence to required standards

- to make sure your team works successfully together to achieve or exceed set operational ta ..........

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19/05 - Customer Services Advisor Various UK Brands    Location: North West Yorkshire Leeds Jobs

Key points: If you're someone with enthusiasm, personality and a passion for what you do. Which means you could make a great Customer Services Advisor in our Leeds Contact Centre.
It's an exciting and exemplary opportunity whether you're looking for a people-focused job with great benefits - or the chance to build a career with one of the UK's biggest companies.
Welcome to Capita
The Candidate will be joining Capita Customer Management, an established and leading name in its market sector. We're trusted to run customer service operations for organisations ranging from utilities companies and government departments to major charities and big mobile phone brands. This is a chance to work in a centre of excellence on behalf of household name brands.
Why join us?
Accessible Job offer is situated in We're located in the heart of Leeds City Centre in Hepworth House on Claypit Lane. Opposite the new Leeds Arena, we're just a short walk from a number of bars, restaurants and shopping venues. There are frequent bus and train services and lots of car parks nearby.
Great workplace: Our sites are enterprising, fast-paced call centres with a real energy and buzz. There are also excellent facilities including onsite restaurant and Next discount shop.
Brighter The company benefits are As well as competitive salaries, you can look send to benefits including 23 days holiday, mobile phone discounts, Next discounts, childcare vouchers, cycle to work scheme and accesses to private dental care.
The start of a Capita career? If you're aspiring for the future, there's a clear progression pathway within Capita Customer Management. Our parent company Capita operates in an incredible range of market sectors - so there could be opportunities to take your career in many different directions in Yorkshire or anywhere in the UK.
This job offer
You'll be dealing with customer queries via the phone and online channels - with the aim of delivering friendly, helpful and efficient service, every time. If you're up to the challenge, you'll have the chance to deal with more complex duties like complaints and case management.
About you
We give comprehensive induction training. The Candidate do need to be a confident communicator with a focus on results and the skillto show a passion for the product or service you are selling. A positive, determined person you will also bring us resilience, persistence and the personality to build long term relationships with our customers. £14967 pa ..........

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Head of Customer Services

Location: Leeds West Yorkshire Jobs

Key points: Head of Customer Services Based Leeds Salary Up To £80, 000 Depending upon Experience The prospective employer a leader in their field going from strength to strength is looking for Head of Customer Services to join their award winning organisation. The role reports directly to the Chief Operations Officer and the purpose of the role is to have overall accountability and management of customer services and complaint resolution and quality assurance department. Experience Required: previous work experience of managing a customer service/delivery team within a large, matrix organisation In-depth understanding of the whole end-to-end service delivery process and working within regulatory guidelines Proven track record of implementing change programmes to ensure the business remains at the leading edge of service propositions Leading people through change Driving a culture of new ideas, best practices and new ways of working Developing strategies to ensure that service delivery re-enforces brand identity. Skills Required: Ability to advise the business on what controls need to be in place to manage operational risk Ability to drive change Strong leadership skills with the ability to motivate and motivate the team Passionate about service delivery Innovative and creative Hands-on, result-orientated and customer-focused person Well organised, goal orientated, able to meet strict deadlines and able to prioritise work Strong and proven communication and influencing skills at a senior level Due to the amount of response we receive, unfortunately we are not able to give response to individuals, if you have not heard back within 5 days assume that you have not been successful for the role you have applied for. (Jo Holdsworth Recruitment – Recruitment Agency) ..........

Full Details.... Head of Customer Services

24/05 - Customer Services jobs in Yorkshire

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21/05 - Customer Services Advisor Parking Assistant Car Park Attendant ...    Location: North West Yorkshire Leeds Jobs

Key points: Customer Services Advisor / Parking Assistant / Car Park Attendant with excellent customer service and conversation discuss issues and skillto positively interact required for a European Company located in Leeds, West Yorkshire.

BASIC Remuneration is £7.20 per hour
BONUS PAYMENTS: There is the potential to earn up to one month's salary
BENEFITS PACKAGE: 5.6 Weeks Holiday inclusive of Bank Holidays, Car Park Season Ticket 24x7, Pension Scheme (includes Death in Service Cover)

PART-TIME WORKING HOURS: 16 Hours per Week (typical hours of work will be 4 days per week from 18:00 - 22:00 hours). Flexibility to work throughout the week is necessary.

PLEASE NOTE: Applicants MUST have a Driving Licence, which should be stated within the CV. Applicants without a Driving Licence will not be considered for this new vacancy vacancy offer.

JOB OVERVIEW
We have a sensational new job opportunity for a Customer Services Advisor / Parking Assistant / Car Park Attendant that has excellent customer service and conversation discuss issues and skillto positively interact.
This is a dual role. For the majority of the time the employee will be working as the Parking Assistant / Car Park Attendant. However you will also give extra cover when required for the Customer Service Team based at the Company's Head Office, which is walking distance from your usual sites.
Working as the Parking Assistant / Car Park Attendant you will join the Company's team in Leeds providing a safe and secure environment for the Company's Customers vehicles.
When working in the office as the Customer Services Advisor you will deliver a high level of service, providing product information answering phone, email and online enquiries and communicating with customers through 'Web Chat' online sessions.
As the Parking Assistant / Car Park Attendant you will need a full drivers licence and exemplary conversational and conversation discuss issues and skillto positively interact.

APPLY TODAY
If this sounds like your ideal job and you would like to be considered for this vacancy then send in your CV as soon as possible for our Recruitment Team to review.

DUTIES
Your duties and responsibilities as the Parking Assistant / Car Park Attendant:
- Ensure satisfied customers through polite, hospitable and cooperative interaction

- Constantly give and ensure a clean and safe environment for customers and colleagues and general working conditions by operating all cleaning procedures to quality standards

- Conduct visible, steady patrols to keepa clean safe and healthy operating environment

- Complete all administrative and cash handling tasks accurately and on time

- Ensure all car park and office equipment is working and taking corrective action when equipment is faulty

Your duties and responsibilities as the Customer Service ..........

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Customer Services jobs in the area of Yorkshire

21/05 - Customer Services CoOrdinator    Location: Doncaster North West Yorkshire ... Jobs

Key points: CUSTOMER SERVICES CO-ORDINATOR
Remuneration is £20, 000
Job offer is situated in Doncaster

OVERVIEW:

a motivating and challenging job opportunity for a customer services coordinator to be working with an established and leading manufactures in Doncaster. Your job duties will include being responsible for providing an efficient and successful phone based service, to new and existing customers. A typical day will see you dealing with customer orders, raising quotations and working closely with internal and external departments. Ideally, you will have earlier work experience working in a similar role, enjoy working in a team environment and possess strong conversation discuss issues and skillto positively interact.

THE ROLE

Be the first point of contact for customer enquiries, orders, quotations and requests
Complaint handling
Liaise with internal sales advisors, area sales managers, warehouse and manufacturing department
To promote products and services to customers as "add ons"
To build relationships with new and existing customers
Contribute to team and business improvement by offering new ideas and solutions

THE CANDIDATE

exemplary conversational and conversation discuss issues and skillto positively interact both written and verbal
Strong organisational skills and able to highlight what needs to be done to achieve objectives
Able to prioritise workload and work towards tight deadlines
Display business understanding, commercial awareness
previous work experience working in a similar position
IT Skills - Microsoft Office, intermediate Excel skills desirable
Knowledge of MAX system desirable
GCSE Maths and English grade C or above ( or equivalent)

THE COMPANY

Manufacturing Company

THE The company benefits are

£20, 000
Monday - Friday hours between 8:00am - 5:00pm
Opportunity for overtime at the weekends
Company pension
Onsite parking

If you would like to make an application for this role send your details and CV preferably in Microsoft Word format to.........including your full postal address and contact phone numbers.

THE CONSULTANCY

Edwards & Pearce is a professional recruitment consultancy with 11 expert divisions managed by experts in their own area of recruitment
Established in 1998
Employ approx Thirty staff
2 offices in Doncaster & Hull
Edwards & Pearce operates according to a strict ethical code and aims to offer both jobseekers and clients the highest levels of professionalism and customer service.
Edwards & Pearce has an enviable client base including plc's, established organisations and SME's , global FMCG manufacturing, the public sector charities and the Big 4 accountancy firms achieving preferred supplier s ..........

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19/05 - Customer Services Advisor Immediate Starts Available  ...    Location: North West Yorkshire Doncaster ... Jobs

Key points: We have immediate starts available for Customer Service Advisor roles with various UK clients art our Dearne Valley sites. Fill out your application today for an immediate start
If you're someone with enthusiasm and personality, Capita is ready to train you as a Customer Services Advisor in our Dearne Valley Contact Centre operations.
With immediate starts available, it's an exciting and exemplary opportunity whether you're looking for a people-focused job with great benefits - or the chance to build a career with one of the UK's biggest companies.

Welcome to Capita

The Candidate will be joining Capita Customer Management, an established and leading name in its market sector. We're trusted to run customer service operations for organisations ranging from utilities companies and government departments to major charities and big mobile phone brands. This is a chance to work in a centre of excellence on behalf of household name brands.

Why join us?

Accessible Job offer is situated in Our Dearne Valley sites, Capita House and Capita Park are easily accessed from Rotherham, Barnsley, Sheffield and Doncaster. We're 3 miles from the M1, there's a frequent bus service and Mexborough train station is 5 minutes away.
Great workplace: Our sites are enterprising, fast-paced call centres with a real energy and buzz. There are also excellent facilities including subsidised restaurants and exclusive access to our on-site gym.
Hours that suit: We have full and part-time opportunities, with a variety of shift patterns covering 8am to 11pm - so the hours can fit around other priorities in your life.
Brighter The company benefits are As well as competitive salaries, you can look send to benefits including 23 days holiday, mobile phone discounts, Next discounts, childcare vouchers, cycle to work scheme and accesses to private dental care.
The start of a Capita career? If you're aspiring for the future, there's a clear progression pathway within Capita Customer Management. Our parent company Capita operates in an incredible range of market sectors - so there could be opportunities to take your career in many different directions in Yorkshire or anywhere in the UK.

This job offer

You'll be dealing with customer queries via the phone and online channels - with the aim of delivering friendly, helpful and efficient service, every time. If you're up to the challenge, you'll have the chance to deal with more complex duties like complaints and case management.

About you

We give comprehensive induction training. The Candidate do need to be a real people person with the enthusiasm, confidence and conversation discuss issues and skillto positively interact to build a rapport with customers. An insightful nature and the skillto think on your feet are important too.
If you think this sounds like you and are seeking to employ and looking for an immediat st ..........

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19/05 - Customer Services Advisor    Location: North West Yorkshire Rotherham ... Jobs

Key points: Here's your opportunity to help protect animals and prevent them from suffering - by joining the RSPCA's 24/7, cruelty and advice line.
With immediate starts available, it could be an ideal role if you joinproven customer service experience with a genuine passion for the welfare of animals. You'll have the chance to develop and upskill in the different areas of the RSPCA National Control Centre - which is operated by Capita in partnership with the RSPCA.

Welcome to Capita

The Candidate will be joining Capita Customer Management, an established and leading name in its market sector. We're trusted to run contact centre operations for organisations for household names like the RSPCA. This is an opportunity to work in a centre of excellence on behalf of the country's best known charities.

Why join us?

Accessible Job offer is situated in Our Dearne Valley sites, Capita House and Capita Park are easily accessed from Rotherham, Barnsley, Sheffield and Doncaster. We're 6 miles from the M1, there's a frequent bus service and Mexborough train station is 5 minutes away
Great workplace: Our site is a enterprising, fast-paced call centre with a real energy and buzz. There are also excellent facilities.
Brighter The company benefits are As well as competitive salaries, you can look send to benefits including 23 days holiday, mobile phone discounts, access to Next discount outlet, childcare vouchers, cycle to work scheme and accesses to private dental care.
The start of a career? If you're aspiring for the future, there's development potential within the RSPCA team, alongside a clear progression pathway within Capita Customer Management. Our parent company Capita operates in an incredible range of market sectors - so there could be opportunities to take your career in many different directions in Yorkshire or anywhere in the UK.

The role

There's a wide variety to the calls you will manage- from receiving tip offs on suspected cases of animal abuse to providing advice to passing information to field officers for further investigation.
You'll need to be both sensitive and professional at all times - callers can be upset and the situations they describe upsetting. The RSPCA is solely funded on charitable donations from the public. So where it is appropriate, you may ask the caller if they are interested in donating.

Hours and shifts

The RSPCA helpline is open 365 days a year 24/7. Over the busiest period which runs from May to September the RSPCA receive over double the amount of calls. During this time, your dedication to the vacancy is paramount - holiday availability can be limited at certain times.
The Candidate will be working 37.5 hours a week, with 2 days off , working between 3pm and 11 pm or 2pm and 10pm.

About you

The Candidate need to be a good listener with an exceptional customer service track record - experience rel ..........

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15/05 - Customer Services Associate North Yorkshire    Location: North West Yorkshire Harrogate ... Jobs

Key points: Customer Services Associate - North Yorkshire
Would you like to work for a market leading pharmaceutical organisation? As a jobseeker are you looking to work in a professional and supported environment? We are currently employing for an exciting new job opening within a send thinking company. This exciting role will be working as a Customer Services Associate across North Yorkshire. Your job duties will include being responsible for providing market leading service-based solutions to Healthcare Professionals. To achieve this you will work within a defined geographical territory in which Your job duties will include being responsible for building and developing The prospective employer's relationship with GP surgeries.

required Requirements:
Ideally a graduate, with possible further sales/marketing qualifications
The Candidate will be expected to pass the ABPI code of practice exam within 1 year
A current driving licence with no more than 6 points

Role responsibilities:
Delivering exceptionally high quality face-to-face customer-service interactions
The Candidate will be responsiblefor the accurate completion of all administrative tasks that fall within the remit of your role, including recording of calls and material distributed
Meeting the call targets set by your Team Manager
The Candidate will be responsiblefor meeting call targets set by your Team Manager
Feeding customer insights & issues back to the Sales & Marketing business
Completion of all administrative tasks, including recording of calls and distribution of materials
The Candidate will be responsiblefor delivering a quality service and to selected NHS customers (providing approved product and patient literature as appropriate and device demonstration)
The Candidate will be responsiblefor feeding back customer insights, issues to marketing and the sales teams and referring customers to other channels to meet their specific needs

Role Specific Competencies:
IT literate with strong analytical skills
Flexible "can do" attitude needed to thrive in a fast growing company
Self-accountability/motivation
Innovation
Tenacity
Drive to make sure success
Self-motivation persuasiveness and competitiveness

Recruitment Process:
2 stage process

Package:
Above average salary + excellent bonus/benefits

#CustomerServices #Jobs #Pharma #Yorkshire

Evolve Selection is an established and leading UK recruitment and agreementsales organisation (CSO), operating within the Pharmaceutical, Healthcare and Medical Device sectors. We offer a highly comprehensive range of permanent recruitment and flexible agreementsales solutions. Please do not hesitate to get in contact with us on.....Above average salary + excellent bonus/benefits ..........

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management , team leading , customer services, adminNVQ (National Vocational Qualification) Assesso ...

Location: South Yorkshire Jobs

Key points: NVQ (National Vocational Qualification) Assessor in Business Admin, Customer Services, Team Leading and Management NVQ (National Vocational Qualification) Assessor required covering South Yorkshire Purpose of the Role: Reporting to the Head of NVQ (National Vocational Qualification) Qualifications, the role demands an experienced high level assessor capable of supporting the external organisations and their learners to enable them to achieve a nationally recognised qualification. Key Result Areas: • Provide the framework for learners to achieve an NVQ (National Vocational Qualification) qualification • Maintain the companies purpose and values internally and externally • Encourage additional sales referrals through contact with clients • Ensure all administrative tasks associated with the sign-up and delivery of the programmes are accurate and up to date • Manage diary with other Consultants to ensure successful use of resources at the Centre • Ensure all manuals, lesson plans and training resources are up to date and available • Attend stakeholder and partner meetings as appropriate • Provide monthly performance reports to the Directors • Maintain successful caseload to ensure optimum delivery of qualifications • Manage and reduce costs in your area Experience: • Formal assessor award – A1 / D32 / D33 and A2 and ideally V1 / D34 / D36 • Minimum 1 years experience of delivery • Evidence of managing large caseloads • Occupation competency in areas specified • Computer literate with experience of using Outlook, Windows xp and Databases • Experience in working in a compliance environment • Car owner/driver with maximum 6 points on license Job Skills: • Relevant formal qualification • Well developed interpersonal and relationship management skills • Organised and structured, remaining focussed on priorities • Team player but also works well alone • Tenacious and results driven • Consistently achieves targets • Comfortable under reasonable pressure in a changing environment • Committed to continuous improvement – personal and organisational. Weekdays . if you are not a qualified assessor do not apply for this role ..........

Full Details.... management , team leading , customer services, adminNVQ (National Vocational Qualification) Assesso ...

21/05 - Customer Services Associate North Yorkshire 20K ...    Location: North Yorkshire Scarborough North East ... Jobs

Key points: Therapy Area: Diabetes, Respiratory, Cardiovascular
Package: £20, 000 base salary + £2, 000 cash bonus + car + benefits
Territory:North Yorkshire
1 Year Fixed Term Contract
Role Type: Trainee Sales Representative, Sales Representative
This is a motivating and challenging job opportunity to play a key supporting role in a sales team. The role is full-time and is an exciting and exemplary opportunity for someone with customer service experience who is looking to build a career in Pharmaceutical selling.
The prospective employer is one of the global's leading pharmaceutical companies, with more than 64, 000 people across the globe, an annual turnover in excess of £21 billion - and a wide range of innovative medicines that make a real difference in important areas of clinical need.
Working as a Customer Services Associate Your job duties will include being responsible for providing market leading service-based solutions to Healthcare Professionals. To achieve this you will work within a defined geographical territory in which Your job duties will include being responsible for building and developing The prospective employers relationship with GP surgeries. This will mainly focus on the surgery administration staff such as Receptionists and Practice Managers, but where applicable also with GPs and Nurses. Your role will include delivering patient-specific product information largely in the form of leaflets, as well as demonstrating products, delivering invitations to Educational Meetings and obtaining accurately completed customer response questionnaires.
Accountabilities will include: Delivering exceptionally high quality face-to-face customer-service interactions, meeting the call targets set by your Team Manager feeding customer insights and issues back to the Sales and Marketing business, completion of all administrative tasks, including recording of calls and distribution of materials.
Person / Experience Required
required: Customer service background. Successful jobseekers will have drive, determination and enthusiasm to succeed in all they do. The Candidate will be able to show exceptional customer service, conversation discuss issues and skillto positively interact and interpersonal skills. The Candidate will understand the pharmaceutical industry and current developments within the NHS. Above all you will have the passion to build a career within the pharmaceutical industry. Within 1 year in this post the employee will be asked to pass the ABPI code of practice exam.
Qualifications
A science based degree is preferred but not required.

To Apply
If you are suitable for this new vacancy vacancy offer attach your CV. Alternatively call Nigel Crabtree at Chemistree Solutions Ltd. Chemistree is a pharmaceutical and healthcare recruitment expert. Simplistically the aim of Chemistree is to gain access to the very best jobseekers and to specifica ..........

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NVQ (National Vocational Qualification) Assessor business admin , customer services ...

Location: Harrogate North Yorkshire Jobs

Key points: NVQ (National Vocational Qualification) Assessor in Business Admin, Customer Services, Team Leading and Management NVQ (National Vocational Qualification) Assessor required covering North Yorkshire and west Yorkshire Purpose of the Role: Reporting to the Head of NVQ (National Vocational Qualification) Qualifications, the role demands an experienced high level assessor capable of supporting the external organisations and their learners to enable them to achieve a nationally recognised qualification. Key Result Areas: • Provide the framework for learners to achieve an NVQ (National Vocational Qualification) qualification • Maintain the companies purpose and values internally and externally • Encourage additional sales referrals through contact with clients • Ensure all administrative tasks associated with the sign-up and delivery of the programmes are accurate and up to date • Manage diary with other Consultants to ensure successful use of resources at the Centre • Ensure all manuals, lesson plans and training resources are up to date and available • Attend stakeholder and partner meetings as appropriate • Provide monthly performance reports to the Directors • Maintain successful caseload to ensure optimum delivery of qualifications • Manage and reduce costs in your area Experience: • Formal assessor award – A1 / D32 / D33 and A2 and ideally V1 / D34 / D36 • Minimum 1 years experience of delivery • Evidence of managing large caseloads • Occupation competency in areas specified • Computer literate with experience of using Outlook, Windows xp and Databases • Experience in working in a compliance environment • Car owner/driver with maximum 6 points on license Job Skills: • Relevant formal qualification • Well developed interpersonal and relationship management skills • Organised and structured, remaining focussed on priorities • Team player but also works well alone • Tenacious and results driven • Consistently achieves targets • Comfortable under reasonable pressure in a changing environment • Committed to continuous improvement – personal and organisational. Weekdays . if you are not a qualified assessor do not apply for this role ..........

Full Details.... NVQ (National Vocational Qualification) Assessor business admin , customer services ...

21/05 - Customer Services Advisor    Location: North West Yorkshire Doncaster ... Jobs

Key points: If you're someone with enthusiasm and personality, Capita is ready to train you as a Customer Services Advisor in our Dearne Valley Contact Centre operations. It's an exciting and exemplary opportunity whether you're looking for a people-focused job with great benefits - or the chance to build a career with one of the UK's biggest companies.

Welcome to Capita

The Candidate will be joining Capita Customer Management, an established and leading name in its market sector. We're trusted to run customer service operations for organisations ranging from utilities companies and government departments to major charities and big mobile phone brands. This is a chance to work in a centre of excellence on behalf of household name brands.

Why join us?

Accessible Job offer is situated in Our Dearne Valley sites, Capita House and Capita Park are easily accessed from Rotherham, Barnsley, Sheffield and Doncaster. We're 3 miles from the M1, there's a frequent bus service and Mexborough train station is 5 minutes away.

Great workplace: Our sites are enterprising, fast-paced call centres with a real energy and buzz. There are also excellent facilities including subsidised restaurants and exclusive access to our on-site gym.

Hours that suit: We have full-time and part-time opportunities, with a variety of shift patterns covering 8am to 11pm - so the hours can fit around other priorities in your life.

Brighter The company benefits are As well as competitive salaries, you can look send to benefits including 23 days holiday, mobile phone discounts, Next discounts, childcare vouchers, cycle to work scheme and accesses to private dental care.

The start of a Capita career? If you're aspiring for the future, there's a clear progression pathway within Capita Customer Management. Our parent company Capita operates in an incredible range of market sectors - so there could be opportunities to take your career in many different directions in Yorkshire or anywhere in the UK.

This job offer

You'll be dealing with customer queries via the phone and online channels - with the aim of delivering friendly, helpful and efficient service, every time. If you're up to the challenge, you'll have the chance to deal with more complex duties like complaints and case management.

About you

We give comprehensive induction training. The Candidate do need to be a real people person with the enthusiasm, confidence and conversation discuss issues and skillto positively interact to build a rapport with customers. An insightful nature and the skillto think on your feet are important too £14, 967 ..........

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19/05 - Customer Services Advisor O2    Location: North West Yorkshire Kirklees Dewsbury ... Jobs

Key points: Here's your chance to be working with one of the global's biggest names in mobile communications - for one of the country's leading names in customer service.
We have a range of part time roles available in the O2 team at Capita. You're sure to find a role that fits your personality and individual talents - our training will give you the skills.
Welcome to Capita
The Candidate will be joining Capita Customer Management, an established and leading name in its market sector with a client list packed with household name brands. Capita has been partnering O2 closely since way back in 1992. Over that time we've worked hard to make O2 second to none in terms of customer experience and sales. That makes our O2 team a great place to be
Why join us?
Accessible Job offer is situated in Our Arlington Business Centre (ABC) is within easy reach of Leeds, Bradford and Wakefield and located opposite the White Rose Shopping Centre. There's frequent bus service and at Capita we offer a free shuttle bus service to and from Leeds City Centre train station.
Great workplace: Our sites are enterprising, fast-paced call centres with a real energy and buzz. There are also excellent facilities including subsidised restaurants and an onsite Costa Coffee caf .
Brilliant brand: O2 is a prestigious well known brand to be working with. You'll have the best of both globals - being part of the Capita team and also the wider O2 family.
Brighter The company benefits are As well as competitive salaries, you can look send to benefits including 23 days holiday, mobile phone discounts, childcare vouchers, cycle to work scheme and accesses to private dental care.
The Hours: Shifts to suit you We have a variety of shifts available covering Twenty hours per week across evenings and weekends. Shifts are available between 5pm - 9pm mid-week and between 8am - 8pm on a weekend.
The start of a Capita career? If you're aspiring for the future, there's a clear progression pathway within our O2 operation and the wider Capita Customer Management business. Our parent company Capita operates in an incredible range of market sectors - so there could be opportunities to take your career in many different directions in Yorkshire or anywhere in the UK.

About you
We give comprehensive induction training. The Candidate need to be a real people person with the enthusiasm, confidence and conversation discuss issues and skillto positively interact to build a rapport with customers. An insightful nature and the skillto think on your feet are important too. Any sales or customer experience is useful, though not required.
If this sounds like you, apply today £14967 pa ..........

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22/05 - Customer Sales Advisor    Location: North East Yorkshire York North North Yorkshire West Yorkshire ... Jobs

Key points: . Customer Sales Advisor.. York..A£14, 000- A£16, 000 + uncapped commission.. Hours of work: Monday Friday 8.30am 5pm.. Now an industry leader in fuel card payment solutions, The prospective employer is seeking passionate and hard-working individuals to be working with their sales team... Employee benefits include.:.Annual bonus, 22 days holiday + bank holidays, discounted gym membership, annual companywide social events, contributory pension scheme, child care vouchers and excellent career development opportunities.. The prospective employer is seeking positive and enthusiastic individuals to be working with their vibrant and enterprising sales team. If you enjoy a challenge and have the spark and hard working ethic we are looking for then this is the job for you...Role summary. The Candidate will be in most cases the very first point of contact for our customers so making a great impression is key. The Candidate will obtain new business viawarm leads, referrals and keepstrong customer relationships finding the right service for their needs.. About you.. Results driven with skillto hit achievable targets. Resilience and a can do attitude. earlier work experience in sales, ideally B2B. Strong conversation discuss issues and skillto positively interact..Key responsibilities.. Call existing customer portfolio to keepand achieve their service needs.. Driving new sales, prospecting new business, developing existing leads. Accurately updating all systems and CRM databases. Gain customer referrals to grow customer base.. This job was initially submitted as.www.totaljobs.com/JobSeeking/Customer-Sales-Advisor_job65472077 ..........

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