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Yorkshire jobs


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Customer Services Jobs in Yorkshire

 

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Customer services jobs or similar/near:
Yorkshire
Updated: 30/08/16


24/08 - Customer Services and Sales Advisor    Location: North Leeds West Yorkshire Jobs

Key points: Customer Services & Sales Advisor£16, 000 + Bonus incentives incentivesFull Time PermanentA sensational opportunity to be working with one of Leeds largest employers and market leading brand in Sales and Service. In this role the employee will be taking inbound calls to help customers with any queries they may have along with up and cross selling the company products. This company is a business that really sees the benefit of promoting from within the opportunities are endless for you to progress into so this is a great opportunity for you to kick start your career. The Candidate must have earlier phone based customer service experience with some sales experience which can be face to face or phone based. The shifts will work on a rota from Monday- Friday between 8 and 8. This job boasts a free on site gym with classes through lunch and after work, very competitive bonus, free parking, a heavily subsidised canteen and a great pension scheme. If you have the right experience and would like to make an application deliver your curriculum vitae (CV) to We welcome applications from Telesales, B2B, "Business to Business", Sales, Inbound Outbound ..........

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24/08 - Customer Services and Sales Agent    Location: North Leeds West Yorkshire Jobs

Key points: Customer Services & Sales Agent£16, 000 + Bonus incentives incentivesFull Time PermanentA sensational opportunity to be working with one of Leeds largest employers and market leading brand in Sales and Service. In this role the employee will be taking inbound calls to help customers with any queries they may have along with up and cross selling the company products. This company is a business that really sees the benefit of promoting from within the opportunities are endless for you to progress into so this is a great opportunity for you to kick start your career. The Candidate must have earlier phone based customer service experience with some sales experience which can be face to face or phone based. This job boasts a free on site gym with classes through lunch and after work, very competitive bonus, free parking, a heavily subsidised canteen and a great pension scheme. The shifts will work on a rota from Monday- Friday between 8 and 8. If you have the right experience and would like to make an application deliver your curriculum vitae (CV) to We welcome applications from "Customer Service", Telesales, B2B, "Business to Business", Sales, Inbound Outbound ..........

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24/08 - Customer Services Complaints Executive    Location: North Leeds West Yorkshire Jobs

Key points: The prospective employer a prestigious Legal Firm Based in Leeds City Centre are currently looking to recruit a talented and knowledgable Customer Service Executive to manage the complaints process, assessing each complaint or claim against SLA's, protocols and determine an appropriate course of action. Reporting to the Quality and Technical Manager the vacancy is to give a sensitive and responsive client complaints service which ensures the firm meets its obligations to appropriate regulatory bodies and also to borrowers and referrers in accordance with relevant legislation. Your job duties will include being responsible for actively promoting best practice and a culture of delivering first class service by using response from complaints as a focus for training and continuous professional development and service improvement. Duties: To be the central point of contact for all complaints to the remortgage department. evaluating and managing each one. Evaluating and investigating each complaint determine an appropriate course of action. Co-ordinate lead and manage all complaints through appropriate stages, liaising with all managers and colleagues involved. Deliver training to make sure all colleagues are aware of and follow the complaints procedure. Develop MI reports and examinedata to highlight trends Skills: Proven experience of running a mixed caseload of complaints Strong commitment to client care and to delivering a first class service earlier work experience working in a high volume environment earlier work experience of ensuring adherence to quality standards and compliance with professional and technical standards.Excellent verbal and written conversation discuss issues and skillto positively interact Proven IT skills, in particular experience of using a case management system An skillto work in a demanding environment, working to strict deadlines and within Service Level Agreements and to other targets earlier work experience of coaching and developing others A meticulous and professional approach to work, ensuring that processes, procedures etc are followed accurately A flexible and adaptable approach to work. For further details Contact e-mail ..........

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24/08 - Customer Services Advisor    Location: North Leeds West Yorkshire Jobs

Key points: Call Centre Advisor - Permanent £15, 000 per Annum Leeds This International recognised Linguistic service provider are currently looking for a passionate, motivated and exceptional communicator to work on their busy inbound call centre based on the lower ring road. The role will primarily involve the successful jobseeker for this new vacancy taking query calls from clients and linguists with a wide range of queries and questions. The Candidate will findand escalate priority issues, manageall questions and complaints as well as process all invoice information. The ideal individual will have earlier customer service experience, ideally in a contact centre environment. The Candidate will have an excellent phone manner with strong IT skills and have the skillto work under pressure, meet deadlines and prioritise workload. Along side all of this you must be dependable, have a proactive attitude and work strongly within a tight knit team. Please apply asap for immediate consideration. ..........

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30/08 - Customer Services jobs in Yorkshire

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24/08 - Customer Services Team Leader    Location: North Leeds West Yorkshire Jobs

Key points: Job Title: Customer Services Team Leader Hours: 8am-8pm weekdays, 9am-5pm on Saturday and 10am-4pm on a Sunday. Rota based shifts will apply so successful jobseekers must be available Job offer is situated in Leeds City Centre Remuneration is £26, 500 per year The prospective employer an established and leading credit referencing organisationand consumer information company, specialise in technology and expertise designed to improve decision making and customer engagement for a variety of clients. Growing fastly year upon year The prospective employer is becoming more and more successful. They operate in various sectors and the culture is enterprising, fast paced and innovative. Having recently acquired a new partnership with a market leading company, a motivating and challenging job opportunity has arisen for an aspiring Team Leader to develop and drive a brand new customer services team. Opportunities like this are rare as you will have the chance to be heavily involved in the full recruitment process for the Customer Service advisors to work in your team. The Team Leader will then be responsible for the management of the team and will look to build a long standing relationship for future revenue. Management of the team will include the following Duties and Vacancy responsibilities:.Handling daily management meetings.Assisting with production of reporting.Regular 121 s with team members.Booking Holidays and handling internal sickness.Monitoring KPIs of each team member.Daily figure checks, include random work sample checks.Tracking daily productivity as part of a successful team in a customer focused environment Desirable Candidates will have:.Exposure within a customer service environment.Exceptional attention to detail.Experience working with sensitive data earlier supervisory/team leader experience is sought A positive and open approach and a passion for leading from the front Any knowledge of Data Protection or Credit Referencing would be of benefit but is not required This is such an exciting time to be working with this company The prospective employer work in a fast paced and enterprising environment and are therefore seeking jobseekers who will thrive within an inventive, pioneering and innovative team. Due to the amount of response we receive, unfortunately we are not able to give response to individuals, if you have not heard back within 5 days assume that you have not been successful for the vacancy you have applied for. (Jo Holdsworth Recruitment - Recruitment Agency) ..........

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Customer Services jobs in the area of Yorkshire

24/08 - Customer Services Adviser (Contact centre adviser)    Location: North Leeds West Yorkshire Jobs

Key points: Customer Services Adviser - Call centre (Member Services Adviser within our Service Centre) Leeds City CentreFull Time - PermanentStarting salary £17, 750 - Rising to £19, 250 after six months probation.excellent and very attractive job benefits package including - 12% Pension annual bonus, private healthcare, healthcare cashplan childcare vouchers The Medical Protection Society (MPS) is the leading provider of professional protection to doctors, dentists and health professionals. We are a not-for-profit mutual organisation that serves more than 300, 000 members in the United Kingdom and overseas. We employ more than 700 employees and members of the staff split across three offices in the UK, with extra staff located in Australia and New Zealand. Our Member Operations department provides a global class customer service to members through multiple communication channels, primarily by phone, letter and email. We are currently employing a number of member operations advisers for teams within our Service Centre. We are located in Leeds city centre, approx. 5 minutes walk from Leeds train station. For these Customer focussed roles, jobseekers must have the skillto deliver global-class service to our members and be able to show strong conversation discuss issues and skillto positively interact, grammar and initiative. The successful advisers will have Customer Services backgrounds, experience of producing template and free form letters and emails and the skillto deliver an excellent level of service when interacting with our members. The starting salary for these positions is £17, 750, rising to £19, 250 after a six month probation period. There is a very attractive structured career path for all positions within our Membership department that offers incremental salary increases and career progression opportunities. We are interested in seeing jobseekers who have experience in the following types of roles - Customer service administrator customer services adviser membership adviser contact centre adviser customer service adviser. Interviews for these positions will take place on the 11th and 12th of August. All short-listed jobseekers are contacted within two weeks of the interview date. Due to the high volume of jobseekers and recruitment activities conducted at the MPS, individualised response is not provided. ..........

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24/08 - Customer Services Operative    Location: North Leeds West Yorkshire Jobs

Key points: The prospective employer located in Leeds (LS10) requires a Customer Services Advisor to work initially on a part-time basis. Important job duties / requirements are:.Dealing with customer queries via email and phone Problem solving with customers to resolve issues Computer literate in Microsoft office, email software / Google mail and Google translate skillto use specialised stock control and email systems upon inhouse training Meeting daily deadlines for email queries Help print orders and book in mail, couriers and pallets Chase shipments with courier companies on the phone and online to assist customer queries Use eBay, Amazon and web store environments to track and resolve customer enquiries skillto work under pressure. skillto learn progress and work in a team Communicate with warehouse about any order dealing with or replacement requirements Gain an understanding of products sold to answer customer queries successfully findand low stock issues and communicate with customer and your team Experience dealing with complaints in a professional manner Upselling and 'closing bulk volume sales Processing orders accurately Collate and examineperformance metrics This position will initially be offered on a part-time temporary basis however it could lead to permanent, full-time employment. Mon - Fri 7.30am-4pm. ..........

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Head of Customer Services

Location: Leeds West Yorkshire Jobs

Key points: Head of Customer Services Based Leeds Salary Up To £80, 000 Depending upon Experience The prospective employer a leader in their field going from strength to strength is looking for Head of Customer Services to join their award winning organisation. The role reports directly to the Chief Operations Officer and the purpose of the role is to have overall accountability and management of customer services and complaint resolution and quality assurance department. Experience Required: previous work experience of managing a customer service/delivery team within a large, matrix organisation In-depth understanding of the whole end-to-end service delivery process and working within regulatory guidelines Proven track record of implementing change programmes to ensure the business remains at the leading edge of service propositions Leading people through change Driving a culture of new ideas, best practices and new ways of working Developing strategies to ensure that service delivery re-enforces brand identity. Skills Required: Ability to advise the business on what controls need to be in place to manage operational risk Ability to drive change Strong leadership skills with the ability to motivate and motivate the team Passionate about service delivery Innovative and creative Hands-on, result-orientated and customer-focused person Well organised, goal orientated, able to meet strict deadlines and able to prioritise work Strong and proven communication and influencing skills at a senior level Due to the amount of response we receive, unfortunately we are not able to give response to individuals, if you have not heard back within 5 days assume that you have not been successful for the role you have applied for. (Jo Holdsworth Recruitment – Recruitment Agency) ..........

Full Details.... Head of Customer Services

24/08 - Sales Advisor/Customer Services    Location: North North Yorkshire West Yorkshire York North East ... Jobs

Key points: Job Title: Sales Advisor/Customer Services vacancy reference: J028118 Job offer is situated in York Hourly Rate: £9.23 - £11.02 per hourTemporary until end of the year. The prospective employer located in York has a sensational opportunity to be working with their team on a temporary basis, working within their customer service and administration department, you will support on all levels. Duties will include: - Liaising and corresponding with customers- Completing orders to process- Managing loans stock- Co ordinating and managing current backlogs- Responding to enquires in a timely manner - Processing orders and responding to pricing and stock enquires- Dealing with all general enquires- Supplying the sales team with weekly updates on existing orders - Processing of loans and credits- Database management The ideal person would have excellent customer service skills and skillto work under pressure. A working knowledge of SAP would be an advantage. If you are interested in this opportunity, send your details and CV without delay.Due to the volume of applications we receive, if you have not heard from the managing consultant within 1 week, assume you have not been short listed. Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request. Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment organisationfor permanent appointments and an Employment Business for temporary assignments. ..........

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24/08 - Customer Services /Internal sales    Location: North Wakefield West Yorkshire ... Jobs

Key points: JOB TITLE: Customer Services /Internal sales JOB SUMMARY: To take orders from clients and see the order through to completion. To, on occasion pro-actively call clients to obtain business. Job offer is situated in Wakefield Remuneration is £17, 000 - £19, 000 Plus Annual bonusContract Type: agreement- 18 MONTHSApplicants MUST HAVE: earlier customer service experience with some sales.The COMPANYThe prospective employer is one of the major providers and suppliers of industrial control and automation products in the UK. They have secured a nationwide network of sales locations employing over 200 personnel. THE ROLEThe successful Customer Services / Internal Sales person will be expected to: Deal with customer orders and enquiries over the phone, fax and post, checking prices, discounts and stock availability. Ensure that all sales and purchase orders are complete and accurate before entry onto the system To progress any outstanding customer orders on suppliers or via central purchasing To check and tie up confirmation orders and tell customers of any discrepancies Source and price non-stocked items to satisfy customer requirements Meet the branch KPI's to maximise sales keepand grow the number of trading accounts and increase the range of products sold. Cross referencing and switch selling of products to maximise profitability. Liaise with Sales Engineers, other departments and branches General Office Administration dutiesTHE CANDIDATEThe prospective employer is seeking strong customer services jobseekers with the following experience: Preferably, to have worked in a similar sales office environment Excellent phone manner and conversation discuss issues and skillto positively interact Good keyboard skills with attention to detail. skillto work on own initiative and as part of a co-ordinated group. Good standard of general education particularly in English and MathsTHE PACKAGE£17, 000 - £19, 000 Dependant on skills and experience.Health Care Cash Plan.Non-contributory Stakeholder Pension available.Group Life Assurance Flexible Benefits.Buy/Sell Holiday Options.Childcare Vouchers.Cycle to Work Scheme.Health care upgrades available.People-value Discount Scheme.Free ParkingAlternative Job Titles: Internal Sales Support, Customer Services, Sales Administrator Sales Support Team Member phone Account Manager Internal Sales, Sales Support Administrator Administrator Telesales.This role is commutable from:LeedsWakefieldHuddersfieldHalifaxMorleyMirfieldMana Resourcing is a expert recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and jobseekers alike. This particular role includes people with experience in Internal Sales Support, Sales Administrator Sales Support Team Member phone Account Manager Internal Sales, Sales Support Administrator Administrator Telesales. ..........

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24/08 - Customer Services/ Sales Order processor    Location: North Bradford West Yorkshire ... Jobs

Key points: The prospective employer have been hugely successful since they were founded 12 years ago. They are looking to develop their existing sales order facility to offer extended hours to their clients. The prospective employer requires, 2 jobseekers who are dedicated to delivering exceptional service and developing relationships. up to Forty hours per week. Shifts will include some 8:30 starts. Weekdays, with the every other Sunday. £9.35p/h ..........

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26/08 - GRADUATE OPPORTUNITY Customer Services Rep South Yorks ...    Location: North Yorkshire Jobs

Key points: CUSTOMER SERVICES REPRESENTATIVE - GRADUATE OPPORTUNITY - SOUTH YORKS

This global class Pharmaceutical Organisation are consistently recognised as market leading innovators and pride themselves on developing high quality relationships in local markets and focusing on responding quickly and successfully to changing business needs.

Their ongoing strategy ensures that they consistently add value and are perfectly in tune to the needs of the ever changing NHS.

The prospective employer is enhancing and evolving its patient-centric approach by developing its customer-service based solutions.

They are excited to announce that they are now looking to recruit a Customer Services Team Associate
(CSTA) to be working with a new team focused on enhancing and complimenting their service based solutions.

Working as a Customer Services Team Associate (CSTA) Your job duties will include being responsible for providing market leading service-based solutions to Healthcare Professionals.

To achieve this you will work within a defined geographical territory in which Your job duties will include being responsible for building and developing the clients relationship with GP surgeries.

This will focus on the surgery administration staff such as Receptionists and Practice Managers and also GPs and Nurses.

Your role will include delivering patient-specific product information largely in the form of leaflets and leave pieces, as well as demonstrating product devices, delivering invitations to client-run Educational Meetings, working collaboratively with your sale force colleagues and providing customer response.

Accountabilities:
Delivering exceptionally high quality face-to-face customer-service interactions
Meeting the call targets set by your Team Manager
Feeding customer insights & issues back to the Sales & Marketing business
Completion of all administrative tasks, including recording of calls and distribution of materials
The Candidate will be expected to pass the ABPI code of practice exam within 1 year

If you are looking to enter the Pharmaceutical industry and have A real interest, self motivation and passion for providing excellent customer service this would be a great role. This is not a sales role but the employee will be asked to achieve coverage of named customers.

If you are of Degree calibre and looking for a new challenge, or a Graduate with work experience, we would be d to tell you more.

Whatever your background you must be able to show how you have consistently delivered high quality customer service levels.

A Competitive Basic Salary, Bonus incentives incentives and Benefits will be offered.

Please apply online or call CHASE on [Phone number removed] Competitive Package & Salary ..........

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24/08 - Customer Services Advisor Part time    Location: North Wakefield West Yorkshire ... Jobs

Key points: Customer Services Advisor Wakefield Remuneration is Starting £18, 939 pro rata rising to £21, 956 Part-time -1 x 12 hours per week, 1 x 14 hours per week Housingrecruit.com is currently advertising for two part-time Customer Services Advisors on behalf of their client an established and leading social housing provider located in Wakefield. As Customer Service Advisor your role will be: To calculateand resolve enquiries, requests and complaints, primarily on the phone, but also by other access channels, to make sure that customer enquiries are resolved at first point of contact.To use sound judgement and take decisions within established procedures, adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction.To positively represent the organisation through the provision of excellent customer service in each customer contact. To agree outbound calling, surveying customer satisfaction. For this customer service role, the ideal jobseeker for this new vacancy will have earlier work practical knowledge of working within a high demand front line customer serving environment in either a face-to-face or phone environment. How to make an application: Please click the apply button to go to the recruiter's website where the employee will be asked to fill in an application form. CVs are not accepted. ..........

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24/08 - Customer Services Manager    Location: North North Yorkshire West Yorkshire York North East ... Jobs

Key points: Job Title: Customer Services ManagerJob Job offer is situated in YorkJob ID: J028109 Remuneration is £37, 500 depending on experience, plus excellent and very attractive job benefits. The prospective employer located in York, is seeking a talented and knowledgable customer services lead to be working with their successful team. The successful jobseeker for this new vacancy will have responsibility for the day to day management of the Customer Services Department. They will give leadership and direction to the Sales Associates and Junior Stock Analyst within the Customer Service Team to make sure that an excellent standard of service is provided and maintained to all our European stakeholders both in and externally to the business. Role Vacancy responsibilities:.Management of the customer services team who are responsible for order dealing with, order management, customer enquiries, customer returns, customer loans (end to end) and service administration for defective products via RMAs (end to end). Manage and work with team member(s) to keepan efficient inventory holding for the brand ensuring the turn level is high, slow moving and obsolete stock is managed successfully. The stock analyst is responsible for ordering of the stock and working with the team in the US to make sure the right products, in the right quantities, at the right time are available for our market. The team is also responsible for supporting indirect procurement for various sites within Europe. Understanding the process end to end to successfully manage the team with a focus on outcome whilst operating within the rules of the business. to make sure that the Customer Services function operates successfully and that the functions activities are aligned to departmental and Company objectives. Build successful, credible relationships with other teams and departments to deliver Customer Service Excellence. to make sure the accurate dealing with of customer orders and order confirmations within agreed timescale. to make sure that all customer enquiries are satisfactorily managed resolved and closed within agreed timescales. to make sure accurate dealing with of customer (Returns material authorisation) RMAs for faulty units within an agreed timescale. to make sure that the Customer Services function is adequately staffed and trained to deliver an efficient service to internal and external customer. Organize and manage the team in busy periods to prioritise workload including supporting the team by being hands on when needed. To actively promote and manage the process of continuous improvement in Customer Service standards. Create and sustain a positive team environment displaying high levels of motivation and excellent team spirit. Promote successful communication throughout all levels of the Customer Services function. Promote and ensure continuous development of team members - findtraining needs and conduct monthly one to ones, formal annual ..........

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21/08 - Customer Services Administrator    Location: North East Yorkshire York North North Yorkshire West Yorkshire ... Jobs

Key points: Customer Services AdministratorYork £16k - £17kMonday to Thursday 9am - 5pmFriday 9am - 4.30pmAn exciting position is now offered for a talented and knowledgable Customer Services Administrator to be working with their enterprising and busy customer service team.The company the employee will be working for are a growing, reputable, professional family owned business located in York.As a Customer Service Administrator the employee will be helping the team by dealing with incoming calls and dealing with queries, dealing with orders and general admin duties. The specific requirements include: exemplary conversational and communication and listening skills. Confident and friendly manner Working on own initiative Computer literate Enjoy working with customers and building relationships Flexible and quick thinking Able to learn new criteria quickly Well organised and thorough, even under pressure Process orders from either incoming or external calls Able to multi taskIn return for the above you will receive a great salary based on your experience and what you can bring to the vacancy, great working hours and a sensational working environment where the employee will be a valued member of the team.PLEASE NOTE THAT ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED DUE TO THE HIGH VOLUME OF CVs BEING RECEIVEDThis vacancy is advertised on behalf of Quattro Recruitment who operate as an employment business/agency.This job was initially submitted as www.totaljobs.com/job/66277241 ..........

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management , team leading , customer services, adminNVQ (National Vocational Qualification) Assesso ...

Location: South Yorkshire Jobs

Key points: NVQ (National Vocational Qualification) Assessor in Business Admin, Customer Services, Team Leading and Management NVQ (National Vocational Qualification) Assessor required covering South Yorkshire Purpose of the Role: Reporting to the Head of NVQ (National Vocational Qualification) Qualifications, the role demands an experienced high level assessor capable of supporting the external organisations and their learners to enable them to achieve a nationally recognised qualification. Key Result Areas: • Provide the framework for learners to achieve an NVQ (National Vocational Qualification) qualification • Maintain the companies purpose and values internally and externally • Encourage additional sales referrals through contact with clients • Ensure all administrative tasks associated with the sign-up and delivery of the programmes are accurate and up to date • Manage diary with other Consultants to ensure successful use of resources at the Centre • Ensure all manuals, lesson plans and training resources are up to date and available • Attend stakeholder and partner meetings as appropriate • Provide monthly performance reports to the Directors • Maintain successful caseload to ensure optimum delivery of qualifications • Manage and reduce costs in your area Experience: • Formal assessor award – A1 / D32 / D33 and A2 and ideally V1 / D34 / D36 • Minimum 1 years experience of delivery • Evidence of managing large caseloads • Occupation competency in areas specified • Computer literate with experience of using Outlook, Windows xp and Databases • Experience in working in a compliance environment • Car owner/driver with maximum 6 points on license Job Skills: • Relevant formal qualification • Well developed interpersonal and relationship management skills • Organised and structured, remaining focussed on priorities • Team player but also works well alone • Tenacious and results driven • Consistently achieves targets • Comfortable under reasonable pressure in a changing environment • Committed to continuous improvement – personal and organisational. Weekdays . if you are not a qualified assessor do not apply for this role ..........

Full Details.... management , team leading , customer services, adminNVQ (National Vocational Qualification) Assesso ...

26/08 - GRADUATE OPPORTUNITY Customer Services Rep South Yorks ...    Location: North Yorkshire Jobs

Key points: CUSTOMER SERVICES REPRESENTATIVE - GRADUATE OPPORTUNITY - SOUTH YORKS

This global class Pharmaceutical Organisation are consistently recognised as market leading innovators and pride themselves on developing high quality relationships in local markets and focusing on responding quickly and successfully to changing business needs.

Their ongoing strategy ensures that they consistently add value and are perfectly in tune to the needs of the ever changing NHS.

The prospective employer is enhancing and evolving its patient-centric approach by developing its customer-service based solutions.

They are excited to announce that they are now looking to recruit a Customer Services Team Associate
(CSTA) to be working with a new team focused on enhancing and complimenting their service based solutions.

Working as a Customer Services Team Associate (CSTA) Your job duties will include being responsible for providing market leading service-based solutions to Healthcare Professionals.

To achieve this you will work within a defined geographical territory in which Your job duties will include being responsible for building and developing the clients relationship with GP surgeries.

This will focus on the surgery administration staff such as Receptionists and Practice Managers and also GPs and Nurses.

Your role will include delivering patient-specific product information largely in the form of leaflets and leave pieces, as well as demonstrating product devices, delivering invitations to client-run Educational Meetings, working collaboratively with your sale force colleagues and providing customer response.

Accountabilities:
Delivering exceptionally high quality face-to-face customer-service interactions
Meeting the call targets set by your Team Manager
Feeding customer insights & issues back to the Sales & Marketing business
Completion of all administrative tasks, including recording of calls and distribution of materials
The Candidate will be expected to pass the ABPI code of practice exam within 1 year

If you are looking to enter the Pharmaceutical industry and have A real interest, self motivation and passion for providing excellent customer service this would be a great role. This is not a sales role but the employee will be asked to achieve coverage of named customers.

If you are of Degree calibre and looking for a new challenge, or a Graduate with work experience, we would be d to tell you more.

Whatever your background you must be able to show how you have consistently delivered high quality customer service levels.

A Competitive Basic Salary, Bonus incentives incentives and Benefits will be offered.

Please apply online or call CHASE on Phone number removed ..........

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26/08 - Customer Services Associate South Yorkshire    Location: North West Yorkshire Sheffield ... Jobs

Key points: Therapy Area: Diabetes, Respiratory, Cardiovascular

Package: £20, 000 base salary + £2, 000 cash bonus + car + benefits

Territory: South Yorkshire - Sheffield

1 Year Fixed Term Contract

This is a motivating and challenging job opportunity to play a key supporting role in a new team. The role is full-time and is an exciting and exemplary opportunity for someone with customer service experience who is looking to build a career in Pharmaceutical selling.

The prospective employer is one of the global's leading pharmaceutical companies, with more than 64, 000 people across the globe, an annual turnover in excess of £21 billion - and a wide range of innovative medicines that make a real difference in important areas of clinical need.

Working as a Customer Services Associate Your job duties will include being responsible for providing market leading service-based solutions to Healthcare Professionals. To achieve this you will work within a defined geographical territory in which Your job duties will include being responsible for building and developing The prospective employers relationship with GP surgeries. This will mainly focus on the surgery administration staff such as Receptionists and Practice Managers, but where applicable also with GPs and Nurses. Your role will include delivering patient-specific product information largely in the form of leaflets, as well as demonstrating products, delivering invitations to Educational Meetings and obtaining accurately completed customer response questionnaires.

Accountabilities will include: Delivering exceptionally high quality face-to-face customer-service interactions, meeting the call targets set by your Team Manager feeding customer insights and issues back to the Sales and Marketing business, completion of all administrative tasks, including recording of calls and distribution of materials.

For further information on this role Contact Chemistree on....

Person / Experience Required

required: Customer service background. Successful jobseekers will have drive, determination and enthusiasm to succeed in all they do. The Candidate will be able to show exceptional customer service, conversation discuss issues and skillto positively interact and interpersonal skills. The Candidate will understand the pharmaceutical industry and current developments within the NHS. Above all you will have the passion to build a career within the pharmaceutical industry. Within 1 year in this post the employee will be asked to pass the ABPI code of practice exam.

Qualifications

A science based degree is preferred but not required.

To Apply

If you are suitable for this new vacancy vacancy offer attach your CV. Alternatively call Nigel Crabtree at Chemistree Solutions Ltd. Chemistree is a pharmaceutical and healthcare recruitment expert. Simplistically the aim ..........

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24/08 - Customer Services Manager    Location: North East North North Yorkshire West Yorkshire Yorkshire York ... Jobs

Key points: This is a sensational opportunity for a talented and knowledgable Customer Services professional to be working with a thriving manufacturing organisation as they further growtheir customer services team. Based in York, this company are well established with a strong reputation for providing quality products. They can react quickly to ever changing requirements and are committed to supplying their extensive customer base. Within the vacancy of Customer Services Manager key responsibilities will be to:-.Ensure that all orders are processed correctly and on time. Develop strong working relationships with customers. Keep updated with company products and specifications. Investigate customer queries and complaints, reporting back to customers in a timely manner. Develop your team of twenty, identifying training opportunities and providing multi-skilling across the product range. Develop efficient SOP's for the department. Work closely with production supply chain and design functions in order to keep customers updated on their order progress..The successful Customer Services Manager will:-.Have managed a customer services team within a fast paced manufacturing environment. Be a strong man manager who enjoys developing people. Be a self-starter who has exemplary conversational and conversation discuss issues and skillto positively interact. Want to work for an inventive, pioneering and innovative organisation who are dedicated to training and development..On offer:-.A maximum salary of £50, 000 15% Bonus incentives incentives Pension Scheme Relocation package.To apply for this opportunity, follow the 'make an application today' button to send your details through to Emma Brighouse at Morgan Ryder Associates. At Morgan Ryder we can give you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power Renewable Energy...This job was initially submitted as.www.totaljobs.com/job/66302072 ..........

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24/08 - Customer Services Executive    Location: North North Yorkshire West Yorkshire York North East ... Jobs

Key points: City centre organisation administering exciting and successful range of products nationwide now seeks customer-focused personnel to manage policyholders' expectations within the customer services team. The role demands hard working team players that can use own initiative with a sound knowledge of Microsoft products and excellent phone skills. 4 weeks annual paid holiday. Medical Benefits Scheme also available. JOB DESCRIPTION JOB TITLE: Customer Services Executive REPORTING TO: Customer Services Director KEY FUNCTIONS OF THE POSITION: To work as part of the Customer Services Team.To receive incoming phone calls and deal with clients claims. Validate client's cover and where it proves necessary instruct repairer.To accurately record data into the client database.To liaise with panel solicitors in relation to authorized legal claims.To welcome guests to the office.To deal with incoming and outgoing post.To prepare and update spreadsheets with Agent and Underwriting returns.To produce excel reports as and when required.To produce letters, send surveys and record survey results.Diary work.To carry out other general administrative duties as and when requested to do so. ..........

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